# Keeper Security Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Keeper Security the right Password Management solution for you? Explore 506 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144637/Keeper/reviews --- Keeper Security 4.7 (506) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Keeper Security Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews MG Matt G CEOConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “It’s been a complete game changer storing and accessing passwords and makes my life more efficient which is absolutely critical!“ December 2, 2025 AR Ali R System EngineerHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers.“ December 18, 2025 DW David W CIOEnvironmental Services, 51 - 200 employeesUsed the software for: 1-2 years. “The features are quite customisable and enable an organisation like ours to work within a specific requirements of operation.“ January 27, 2025 Lucas B DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The browser extension UI is very poor, its ability to just take over text fields that arent a email/username and password is second to none, in a bad way.“ May 8, 2024 PD Patrik D accountingAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Keeper has become an essential part of our digital infrastructure, and we’d confidently recommend it to any business that takes security seriously.“ May 18, 2025 OB Olly B Senior IT Product ManagerComputer Games, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Autofill button injected into form fields often difficult or impossible to click, depending on the website's design“ January 22, 2025 AS Andrey S IT SPECIALISTBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “The interface is intuitive, making it easy to manage passwords and secure files.“ May 16, 2025 FB Fred B Tech LeadComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Have to constantly log-in, plugins would not auto-complete OR would try to auto-complete things I don't wish to.“ October 16, 2024 ## Showing most helpful reviews Showing 1-25 of 506 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris H. Director Information Technology and Services Used the software for: 2+ years ### "Keeper - the journey" January 2, 2026 4.0 Very positive. A helpful tool to get teams to comply with advanced security features that are necessary in today's World. Pros The integration into all aspects of my daily functions. I can maintain extremely strong passwords, simply Cons The integration with some apps forces a 2FA code, but going to retrieve the code closes integration. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The 2022 LastPass data breach, which involved attackers gaining access to source code and developer credentials. This was the turning point for us. Review Source VP Victoria P. Manager of Corporate Services Facilities Services Used the software for: 2+ years ### "You will not regret this software!" September 16, 2025 5.0 10/10, 5 stars, all the ratings - the best product on the market by a long shot - plus they sponsor \[sensitive content hidden\] F1 so that is pleasing also. Pros It is easy to install, easy to learn to use, the browser extensions are awesome, the ability to securely share passwords with users is unbelievably helpful in team environments and the search functions work super well. The sales team are really lovely and not pushy and happy to make sure you have the right product for you, not constantly trying to upsell. Cons While I appreciate the added security of not being able to do a forgot password on a master password, it would be helpful to have some sort of opt-in feature for business based accounts for admins to force that for the inevitable person who will forget the password and learn the hard way that they need to start from scratch, as that can be a time drain. They always only need to learn once, but its a time consuming lesson! Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing Keeper Security Features, price, ease of set up and use all were outstanding in comparison. Review Source AH Aleks H. System Admin Government Relations Used the software for: 2+ years ### "A Rising Star" March 9, 2026 4.0 The UI and brand overall is a rising star in the industry with a bunch of security features. A+ Exp. Pros Password and login management features is a nice touch. Compromised credentials in BreachWatch is a nice add-on in the security sense. Cons Didn't get a walk through upon purchase. Learned on the go. Could use some more color coding options for created record types. Review Source AR Ali R. System Engineer Hospital & Health Care Used the software for: 2+ years ### "Good software, horrible price hikes. " December 18, 2025 3.0 It was good, until they price hiked nearly 50%. We used to have what felt like a great discount, but after getting us on the hook, and a few rep changes, they no longer negotiate prices. We have had 4 reps, in almost 3 years. Pros It's a good software, works as intended, new features added often. iphone, android, and windows apps, browser extension. Cons Seems there are semi constant price hikes, changes in reps, and feels like a cash grab to loyal customers. We came to keeper due to pricing; they raise the price almost 10% yearly. This is not including discounts they also removed. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing Keeper Security Pricing was the only factor, but now keeper is more expensive Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Pricing was the main factor, but it seems keeper is now the same, if not more expensive. Review Source JP Jan P. Security manager Computer Software Used the software for: 2+ years ### "Great toof for enterprise use" January 21, 2026 5.0 Overall experience is good. Admins and users have found their way to work with the tool and they can administrate their own groups / teams. Pros Ease of use for admins and users. Multiplatform (Desktop, phone, browser tools), Good value for money. Great sharing possibilities Cons User adoption is always internal process, there is no reminder for unused invitations and no one forces users to activate licences. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing Keeper Security It offered best value for money ration, functionality. Review Source AS Andrey S. IT SPECIALIST Biotechnology Used the software for: 6-12 months ### "Trust your Keeper" May 16, 2025 5.0 My overall experience with Keeper has been outstanding. The interface is intuitive, making it easy to manage passwords and secure files. Customer support has been exceptional, always ready to assist with any questions or issues. It's well documented as well, one of the best documentations in my life. Really. The reliability and performance of Keeper Security have exceeded my expectations, making it an essential tool for my digital security needs. I highly recommend Keeper Security to anyone looking for a robust and user-friendly security solution. Pros The most. Hmm.... I can definitely highlight the user-friendly interface and easy to navigate, high level of security and encryption, customer support and quick response times, wide range of features including secure file storage and password management, reliable and consistent performance. As well as license management flexibility Cons Some advanced features have a bit of a learning curve. For example, I remember that SSO integration was a bit unclear, but it works in the end. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing Keeper Security Price and User-Friendly Interface, Vault customization Review Source SC Samantha C. Operations Manager Accounting Used the software for: 6-12 months ### "Keeper Security is great, Keeper Connections Manager is not." July 24, 2025 4.0 Pretty good. Again - Keeper Security has been easy to use and great implementation, our issue is with KCM and having paid for a service we can't use. Pros Simple and easy password management. Easy to share passwords in a very secure way with employees who need access to portals but don't need to know the log-in information. Cons Keeper Security is great, but KCM is something we enrolled in and haven't been able to use it at all. We were sold on it's ability to provide highly managed and recorded sign-ons, and we discussed which websites and programs we would use it for, and then it turned out to be too complicated for their techs to make work. A waste of lots of time and money. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) We wanted more security and streamlined operations for creating and sharing passwords. Review Source SH Scott H. Director of IT Primary/Secondary Education Used the software for: 1-2 years ### "Keeper is a keeper (of passwords)" February 25, 2025 5.0 Keeper was a seamless solution when LastPass blew up in our faces. The business relationship is simple, the product is of high quality and my team uses it as intended. For a password manager, that's my biggest ask. We aren't doing anything with PAM or automated changes today but those capabilities exist when we're ready for them. Pros It is inexpensive, very easy to use and very secure. Between the mobile app and browser plug-in, I'm able to easily fill in passwords without the risk posed by auto-fill from other vendors. Sharing and organizing secrets is also simple with support for group memberships and shared folders. Cons Nothing comes to mind. We've turned on some of their advanced security features like device approval and still no real issues. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) They were hacked multiple times and our password vault was stolen. Review Source OB Olly B. Senior IT Product Manager Computer Games Used the software for: 1-2 years ### "Very good but room for improvement" January 22, 2025 4.0 The user experience is better than LastPass, but worse than Bitwarden. Pros One-time sharing feature very useful Sharing folders with teams and adjusting permissions works very well Great audit statistics Relatively good user interface and user experience Cons Browser extension quite cramped and no way to expand No keyboard shortcut to fill matching credentials (Bitwarden has cmd+shift+L) No option to set how a website URL is matched (Bitwarden has several options) Autofill button injected into form fields often difficult or impossible to click, depending on the website's design Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing Keeper Security Keeper had more enterprise features, and one team was already using it. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) They were breached, and their user experience was terrible. Review Source DW David W. CIO Environmental Services Used the software for: 1-2 years ### "Customisable but pricey" January 27, 2025 3.0 Friendly staff and well informed of the product offerings. Pros The features are quite customisable and enable an organisation like ours to work within a specific requirements of operation. Cons The price is not competitive and unaffordable for our NGO. The API is an additional cost. We may need to leave Keeper purley on the grounds of cost. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing Keeper Security The ability to manage shared passwords amongst a crew turnaround of 3months was critical. The way we have been able to share passwords and force our crew to use the shared folders so things aren't lost or taken from the org was critical. It could do this. We also needed user management so we can manage access and licensing. We found a clunky way to do this with Keeper. Bitwarden and Nordpass could not do either of these. Switched from [Passpack](https://www.capterra.com/p/151986/Passpack/) Passpack ended operation and ceased to operate. Review Source BH Bart H. Sr Account Manager Information Technology and Services Used the software for: 1-2 years ### "Keeper for all passwords" October 25, 2022 5.0 We used this for all customer passwords so the engineers who needs to have access to the customer passwords get access based on Azure Groups, it's always safe with them! Pros Browser plugin is very easy, app on Windows is also very easy to use. Good quality, good price, Azure integration, MFA based on SSO with Office 365, secure data storage Cons Nothing, it works fine for us and we save all password in it Switched from [KeePass](https://www.capterra.com/p/151987/KeePass/) We want a solution where the passwords are stored in the cloud instead over synchronization on several devices! Review Source JS Justin S. DevOps Engineer Computer Software Used the software for: 2+ years ### "Good value but not exceptional" February 17, 2020 4.0 I have no reason to doubt Keeper from a security point of view, and it's serviceable from a usability point of view, so it's okay overall. For it to become a truly exceptional tool, it would need to add the missing features that competitors have and tweak the UI a bit so that it's a bit more modern. (Like, can we get rid of the "Encryption Enabled" message? It's silly to think a password manager wouldn't use encryption in this day and age.) Pros Keeper is reasonably priced compared to the competitors we considered. Unlike virtually all SaaS vendors, they publish detailed release notes for all of their component products, which is \*super\* nice. (I just wish they included RSS feeds with those release notes so I didn't have to make my own...) Keeper is compatible with many different platforms, including Linux (Keeper desktop) and Safari (Keeper browser extension). A lot of competitors couldn't give a whit about products like Linux and Safari. Cons It's been years since we signed up with Keeper, but it still has some fairly basic limitations that it needs to overcome. For instance, in shared folders, it'd be nice to have separate sharing settings for subfolders. The UI as a whole is just not as refined as something like 1Password. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing Keeper Security It was mainly based on price and product compatibility. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass was acquired by LogMeIn, which is kind of notorious for huge price hikes. Review Source TF Thomas F. Lead Development Operations Engineer Information Technology and Services Used the software for: Less than 6 months ### "Top approach with weaknesses in UI" May 3, 2023 4.0 Pros In the approach taken to secure customer secrets it is following best practices same as the top competition. The user interface is ok and can be used on all devices without too many issues. Cons Unfortunately Keeper lacks configurability and a well designed UI. On the configuration side it lacks detailed and easy to use and understand permission settings as well as no option to set a password policy for the password generator per entry - or probably even at all. The UI is not badly solved, but some tasks are either unintuitive, involve too many clicks, or are otherwise poorly implemented. You can see that no explicit UI testing with several test persons was performed here. Switched from [1Password](https://www.capterra.com/p/176113/1Password/)[KeePass](https://www.capterra.com/p/151987/KeePass/) Company policy. We would have liked to stay with 1Password, is just a bit better in several individual aspects. Review Source GG Glenn G. tech manager Construction Used the software for: 2+ years ### "Satisified User" January 3, 2025 4.0 been using it for 8+ years and it is a good value Pros fairly simple UI, mobile app, reasonable support and service Cons integration in browsers can be fairly wonky especially when the sites have separated authentication with application Review Source JH Jun H. Customer Relationship Manager Commercial Real Estate Used the software for: 6-12 months ### "Perfect Software for Password Management" January 6, 2025 5.0 Perfect for sharing accounts with colleagues, and is perfect for all other passwords Pros Very easy to use, reliable and swift also Cons Master password, perhaps you can work in biometrics on personal devices like authenticator? Review Source AK Amanda K. Owner Hospitality Used the software for: 1-2 years ### "Not going to worry now " August 23, 2024 5.0 After a scary experience where I thought I’d lost all my online data I discovered Keeper Security as a cloud based system to give me a back up Pros So easy to use and gives me confidence that I won’t lose key info Cons Not found anything that I don’t like yet! Review Source PL Patrick L. CEO Financial Services Used the software for: 2+ years ### "Keeper Ease" May 13, 2024 4.0 Pros place to go to get what I need to get into my sites Cons need a tutorial, because I'm not Mr. technologo Review Source JD Jonathan D. COO Information Technology and Services Used the software for: 2+ years ### "Best money a small business can spend" December 22, 2021 5.0 I consider Keeper the first and best weapon in our cybersecurity strategy. As a small business with remote employees, we rely on the product daily to manage access to myriad systems. This platform allows me oversight and easy adoption, while providing all of the features I would expect from a top shelf security product. Pros We have found Keeper to be an easy and effective way for us to manage our company's password standards and security. Easy to share records with employees and generate passwords and eliminate reuse. I also love the zero-knowledge platform - our employees feel comfortable knowing they can use if for their personal passwords also, which helped with adoption. Cons Some of the browser extensions were a bit buggy in the beginning but they have been sorted out. The same with the new iPhone app. Nothing huge and all were corrected within an appropriate amount of time. Review Source Catherine A. M. Used the software for: 2+ years ### "Keeper Security Saved Me After A Robbery" September 18, 2016 5.0 I currently use the Keeper Security app on my iPhone 6 and my MacBook Pro. Nearly four years ago I was struggling to keep track of all of my log in IDs and passwords. I knew it was important to have a variety of passwords and a complexity to them across all the electronic areas I utilized. I found the Keeper Security app to be easy to use. I soon out-grew my need for the free version and purchased the full application. This product has far surpassed my expectations! It is easy to use, back up, and synchronize with my laptop. I highly recommend this product for individuals, but would recommend it for small businesses as well. A final testimony to how this product has served me: In 2015 my home was broken into and my spouse and I got cleaned out! To make matters more complicated, we were living outside of the USA at the time. Luckily, I still had one computer and I was able to access my Keeper Security backup. Because I had Keeper I could provide all of the account numbers of my banking information, license, and passport to the police. I could call back to the USA and work with one of my banks and my credit card institutions, because I had kept the phone numbers associated with them in the Keeper Security folders that I set up. This application, this software really saved me during one of my darkest days. Again, I highly recommend this program. Pros Easy to use. Easy to access when you need to look up something quickly and in the moment. I have 235 listings currently and I grow the data base each week because I find one more thing to keep secure. I am able to have highly complex passwords for my financial profiles because Keeper will generate them for me. I can choose the length of password I need and press the magic dice! I like having all of my insurance information, email passwords, all the access information I forget to use with Apple, and I can have a different password for each website I sign into. Cons The one thing that I have recommended to Keeper is to create a price break for those who want it for just two people in the household. Right now there is no price break for two. The pricing structure is great if you want to buy a family plan, but I don't have five people in my household. Review Source Patrick L. Enrolled Agent - Certified Tax Resolution Specialist Financial Services Used the software for: 2+ years ### "Never forget a login or lose a password again. Even those that are seldom used." April 19, 2018 5.0 Pros Easy to use app. The new user quickly realizes what a functional tool Keeper is for organizing in logical fashion all you logins and passwords. Folders allow for keeping track of multiple accounts related to the same login. There is the option to leave comments on the app directly inside the folder so that "thing" you have to remember you don't forget. The app allows the addition of fields to expand on the size and amount of data you can enter into the folder. If you have several items that you discover need to be put into one folder you can do this quite easily. I have come to rely on this app and not my memory as the number of logins and passwords in my life grow. The cost is minimal but the value is evident. It is a simple idea that was well thought out and does what it claims to do. What more can you ask from a product? I gave customer support 4 stars only because I have never had to use them for any reason. If service is like the product in terms of reliability than it would have been correct to give them 5 stars. I was skeptical about this product in he beginning because there are so many competitors I thought it was a risky buy. It was a good purchase. I don't love the product it just works! Cons The only complaint it isn't free. I have tried other free password vaults and they fall short of Keeper. I know there should be more to complain about but I haven't found anything. Review Source VR Verified Reviewer Business Intelligence Analyst Internet Used the software for: 2+ years ### "Simple, Elegant Password Management that I have used for 2+ years" November 6, 2017 5.0 I have used the app for over two years and have found it to be a time-efficient and safe way to store my passwords for ALL my online accounts. I also store other important information on there (like SS # etc) Pros Browser App Extension allows you to have passwords automatically entered. Such a time saver Seamless integration and syncing between devices I guess we have no way of knowing if the App is REALLY safe but if you goto keeper.com they have extensive documentation on how they encrypt and store your data, their security disclosure and their certifications. I guess if you're really worried you should store your passwords under your mattress at home. Cons Sometimes the Browser App Extension Popup does not bring up the correct login. An example of this occurs when you are on an ecommerce site and taken to a 3rd party payment site (ie Paypal Popup) but you retain the shops URL. As Keeper does URL matching to determine what password to retrieve this can be an issue...you need to open the Vault interface and get your paypal password. A way to select what username/password combo from the popup dialog would make things easier. Review Source GR Grietz R. Senior Business Analyst Outsourcing/Offshoring Used the software for: 2+ years ### "Keeping your information safe!" June 8, 2021 5.0 I really love the product and I recommend this to my colleagues. I even helped in the implementation of this application company-wide. Before, we were using it for the management level, but now, it is now used in all levels promoting data security and protecting client's data by providing masked logins to operation staff. Pros I love that it has the ability to set the access of a user and apply privacy screen. I also love the Breachwatch function that alerts us if there are passwords that are weak and those that need updating. Cons It's not that I like it least but I would love it if it's cheaper so it's available to anyone. Pricing. Reason for choosing Keeper Security It's just everything we need in terms of the data protection of our clients. Before we implemented this company-wide, we were recording logins in spreadsheets, notepads, and notebooks and this setup was very risky. Good thing we have it implemented! Now, we are able to share logins of paid applications without the worry of being hacked. Review Source TA Tony A. President Hospitality Used the software for: 2+ years ### "You have to have this app!" February 27, 2024 5.0 Fantastic, love the product we couldn’t live without it! Pros These guys do a great job. I’ve been using them for probably since they started. It helps with my entire business Cons When I input a new record for the login name, it’ll give me options of previous login names. However, when I put in the password, it doesn’t give me the option to just choose from common passwords I use. Review Source TG Todd G. Managing Member Accounting Used the software for: 2+ years ### "Keeper is well developed for our needs" July 10, 2023 4.0 I feel much better about my team not having passwords on paper sitting on their desk. It has worked well for most of the team. Pros I can add new passwords to my vault from my phone or my computer or my tablet and it is synced between all devices. Cons I really enjoy the autofill feature, but it is frustrating when it does not work, which happens mostly on my phone, but sometimes on my computer. Reason for choosing Keeper Security I had used Keeper personally for over 10 years before becoming a business account. Even though there was no automatic transfer of my vault, it just made sense to stay with Keeper. I just needed to export my vault and import it into the new account. Review Source PW Paul W. Consultant Real Estate Used the software for: 2+ years ### "Keeper Makes Your Life So Much Simpler" May 16, 2018 4.0 I highly recommend Keeper. It has competitors, some of which are slightly cheaper, but you get what you pay for. Keeper is rich in features and can really help you to get your business's or your own cyber security under control. Pros Keeper has given me the ability to create, maintain and securely store and retreive more than two hundred and fifty unique passwords, PINs, and the answers that I have given to the security challenge questions that I use to access password protected websites as well as my numerous devices. I also store a lot of sensive data in Keeper, like family health records, contents of safe deposit boxes and their locations, license and VINs numbers on autos that I own, etc. It is a wonderful tool for both work and personal records and because I only have to remember one password, it can be long (mine is more than fifteen digits) and can contain numbers, symbols, and upper and lower case letters. All of my other more than 250 passwords maintained by Keeper are similarly complex. The length and complexity of the passwords that you create is limited only by the rules of the individual websites that you use. Can you remember 250 distinct, long, randomly generated alphanumeric passwords? No, but Keeper can. Just remember to put a copy of your "master" password in a secure place (like a safe deposit box) in case you have a memory lapse. Cons Almost nothing bothers me about Keeper. It has many, many features, some of which I have yet to use, but it works well on all of my devices (Windows, Android and iOS) as I currently use it. There is a learning curve with Keeper, but not to difficult. You will be using many of Keeper's features after a few hours of use, and its basic features after a just a few minutes. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.