# Qualifacts Insync Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Qualifacts Insync Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/144484/InSync-EMR

---

# 

 Qualifacts Insync Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Qualifacts Insync

## What is Qualifacts Insync?

Qualifacts InSync EHR is tailored to meet the unique needs of mental health, substance use disorder, and therapy agencies. Offering integrated ePrescribing with specialized features such as contraindication checks and refill management, it ensures safe medication practices. Seamlessly interfacing with various pharmacies, our system enhances efficiency and regulatory compliance, minimizing paperwork. Specifically designed for therapy agencies, it includes features like customized treatment plans, progress tracking, and outcome measurement tools. With built-in functionalities for physical therapy, occupational therapy, and speech-language therapy, InSync EHR streamlines documentation, scheduling, and billing processes, optimizing patient care delivery across diverse therapeutic modalities.

## What is Qualifacts Insync used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)

Top alternative

Featured

Overall rating

Based on 391 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

3%

Pros & cons

Dedicated implementation guidance

Prompt and attentive support

Inconsistent post-launch assistance

Frequent system slowdowns

Starting price

$75

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Qualifacts Insync

4.5 (391)

VS.

[4.8 (491)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$75

Per User, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (391)

Ease Of Use

4.6 (904)

Value For Money

4.3 (302)

Value For Money

4.7 (594)

Customer Service

4.6 (363)

Customer Service

4.8 (806)

## Qualifacts Insync alternatives

[4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$58.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/144484/InSync-EMR/alternatives/)

## Who uses Qualifacts Insync?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Dedicated implementation guidance

93% positive reviews out of 68

Most reviewers find implementation specialists consistently available, supportive, and attentive throughout setup and transition phases.

Tara S

Psychologist, 11 - 50 employees.

"Even more than the product, I have been so impressed by the quality of care \[sensitive content hidden\] has provided to our team as we have rolled out implementation in our clinic."

Inconsistent post-launch assistance

47% negative reviews out of 49

Some users report client support becomes less effective after onboarding, with slow responses and unresolved setup challenges.

Jo L

Exec Director, 11 - 50 employees.

"The InSync people are unhelpful, and they divert inquiries to offshore agents who are incomprehensible."

Prompt and attentive support

91% positive reviews out of 46

Most reviewers appreciate responsive teams who quickly address requests, resolve issues, and adapt to workflow changes.

Frequent system slowdowns

65% negative reviews out of 37

Some users say performance and speed issues, like slow loading and lag, disrupt workflows and delay tasks.

Expertise in system customization

100% positive reviews out of 33

Most reviewers describe knowledgeable staff who patiently address questions and adapt the system to specific needs.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

4.4 (77)

57.14% of 77 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

HIPAA Compliant

4.8 (74)

55.41% of 74 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Claims Management

4.4 (61)

52.46% of 61 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Appointment Scheduling

4.4 (49)

53.06% of 49 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Medical Billing

4.2 (47)

55.32% of 47 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

EMR/EHR

4.3 (44)

56.82% of 44 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Qualifacts Insync 180 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Use AI to convert voice into text automatically

The allocation and provision of beds

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Track cancellations of policies, accounts, orders, appointments, etc.

Manage the treatment plan and coordination between care providers and patients with special health care needs

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Electronic storage of stakeholder contact information

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create tailored assessments that test for specific relevant skills

Import and export data to and from software applications

Protect sensitive data for digital privacy

Tools that provide relevant information at specific times to support judgments and courses of action

Reporting completed by clinicians that summarizes health/medical diagnoses

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

Digitally sign online documents

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration)

Database of frequently used, popular workout routines

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Track family medical history to diagnose existing/new conditions and diseases.

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

For family practices

For mental health professionals providing therapy to multiple patients at the same time

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed specifically for physical therapy practices

Designed for primary care doctors/facilities.

Must serve psychiatrists/psychiatric practices

For mental health professionals that specialize in substance abuse therapy/programs

Store, manage and track all forms in a centralized location

Determine clinically appropriate and cost-effective medications and therapies for patients

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage updates to member's immunization records and track individual allergies

Care of patients who are admitted and stay in the hospital overnight

Detailed log and record of financial earnings & costs.

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Activities related to the initial admission of a charge into the organization's care

Track and manage inventory levels to maintain proper supply

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Submit and track requests for laboratory tests

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Allow users to create, edit, and sort multiple notes

Track and organize on-call shifts

Certified for healthcare IT products based on the results from ONC-ATL

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Online forms for managing client intake

Allows medical providers and/or customers to request previously filled prescriptions online

In-person, onsite registration

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allow communication between the company and patients via messages, SMS, emails, phone, and more

A repository of patient data, including their past and current health issues, treatment history, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Predict future data based on historical data sets

Enables medical providers and/or patients to electronically cancel prescriptions

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Enables medical providers and/or patients to electronically renew existing prescriptions

Real-time pricing data for products, services, etc.

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Private client session notes for coaching, therapy, etc.

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Create treatment plans that document interventions and outcomes to track patient progress

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Track and measure patient's vitals

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (391)

4.4

Based on 391 reviews

## Pricing

Value for money

4.3 (302)

Core EHR Pricing

$75.00

Per User,Per Month

Value for money

4.3 (302)

4.3

Based on 302 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (363)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (363)

4.6

Based on 363 reviews

## User reviews

Overall rating

4.5

Based on 391 reviews

Filter by rating

5(243)

4(115)

3(20)

2(4)

1(9)

Mentioned topic

Sorted by most recent

CB

Celeste B.

Owner

Mental Health Care

### "Billing and payroll errors."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 23, 2026

We knew right away that their company was not organized or equipped for creating a personalized system for us. We launched when our billing system wasn’t even set up due to the error of the Trainer. I tried to negotiate to get out of the contract and they told me they would charge me $70,000 and I would have to litigate in Florida. I tried on countless phone calls to try to get the upper executives to understand what wasn’t working into work with them, and found out a year and a half then from one of the employees that they had five people in charge of 3000 accounts. Besides from the platform being very expensive, I had to pay my Biller triple what I’ve done in previous years and had to pay my staff hourly for training that felt like it was never ending. We have pages of glitches and errors that are impacted our payroll and our insurance billing. I don’t normally write negative reviews, but feel the need to warn other people about this company and system.

Pros

Some of the support staff were exceptional. The integrated note system was helpful. I can't say much else because it truly was a terrible experience.

Cons

Cost my businesses thousands in extra expenses and a huge stressor for my staff. I can't express the amount of stress it caused my staff and myself.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

To handle multiple states and time zones

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Hayleigh A.

Doctor

Alternative Medicine

### "It Grows On You "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2025

Overall, the system works well for me a clinician seeing pediatric psychiatry patients with various prescriptions, labs, and parent messages.

Pros

Insync grew on me overtime. I appreciated the patient refill reminders and the messaging system. We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us. The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP.

Cons

The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time. There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling.

Switched from

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)

Integrating all providers at our clinic onto one system and having labs/erx integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jasmine M.

Mental Health Clinician

Mental Health Care

### "Insync EMR "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 11, 2025

I loved Insync, better than EMR system I was used to before.

Pros

Billing and progress notes in the same platform. I like how the dashboard could be edited to however we like the best.

Cons

The overall color layout is mediocre. Some things displayed were redundant; the different gadgets some were repeated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Samantha D.

Executive Assistant of Clinical Opersations

Mental Health Care

### "Executive Assistant of Clinical Operations"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 5, 2024

Overall it's a good product. They are constantly doing updates and coming out with enhancements.

Pros

There are a long of great features and enhancements.

Cons

Sometimes the features are not quite there. Technical issues are common and it can take a long time for them to be fixed. Some associates are not good about responding to emails.

Switched from

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)

Valant had limitations and it didn't suite our office needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LB

Larry B.

Administrator

Mental Health Care

### "Undecided too many problems with the software "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

December 5, 2024

Average, upset with broken promises, delays in getting paid due to program errors, I appreciate how hard the care center works to resolve issues, at times not worth the cost

Pros

Has some nice features, enjoy the clinical charting schedule feature

Cons

continual errors, very difficult to fix complex issues, causing billing delays, not keeping their word

Alternatives considered

[Secure Telehealth](https://www.capterra.com/p/158464/Secure-Telehealth/)

Reasons for choosing Qualifacts Insync

because of the features they promised but could not deliver on all of them

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

paula c.

OFFICE MANAGER

Mental Health Care

### "Insync Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 5, 2024

overall its a good app but it should be little more user friendly for the admin to make or add changes

Pros

for the most part it works pretty well with no issues

Cons

when a client cancels the confirmation should not go out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Darla L.

Billing Coordinator

Mental Health Care

### "Billing Coordination"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2024

it has been good. Support tickets sometimes get lost in the process on both sides

Pros

Its basically a self serve type of system. this is good and bad. Sometimes additional help with linking information from Insync to the EDI system is needed

Cons

being able to create our own reports would be helpful

Switched from

[Benchmark Solutions Practice Management](https://www.capterra.com/p/132989/Benchmark-Practice-Management/)

they went to mostly working with optical, and we needed Mental Health

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Josh H.

COO

Mental Health Care

### "Best EHR for Behavioral Health"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2024

We have LOVE using Qualifacts InSync. The meet all the marks from clinical, administrative, RCM, and integrations. They are continuing to add new features and tools every quarter. I have previously used TheraNest, Valant, TherapyNotes, and Lauris.

Pros

User friendly, widely customizable, extensive features and tools.

Cons

Some parts are super technical which require more research and support from their tech team.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

More robust features, configuration, and patient resources.

Alternatives considered

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

Reasons for choosing Qualifacts Insync

Pricing and ease of use for the providers, admin, and clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

David A.

Clinic Director and FNP-C

Hospital & Health Care

### "Clinic Director and FNP-C"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 4, 2024

Overall we have been very pleased with InSync.

Pros

It is easy to learn the system and navigate.

Cons

Our billers have had some hiccups learning the system.

Switched from

[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/)

Raintree was stopping support for the product we were using and it was not working well for us in the first place.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reasons for choosing Qualifacts Insync

Price and product functionality in the mental health realm.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

KELLY M.

OFFICE ADMINISTRATOR

Mental Health Care

### "1ST REIVEW "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 4, 2024

SO FAR IT HAS BEEN FINE. TOOK ME A WHILE TO FIGURE OUT SOME OF THE THINGS BUT IT IS WORKING OUT

Pros

IT IS USER FRIENDLY. AND LEARNING A LOT.

Cons

WHEN THE PATIENTS NAME POPS UP AUTOMATIVLY AND THAT'S NOT THE PATIENT YOU ARE WANTING THERE.

Switched from

[TheraManager DocuTrac](https://www.capterra.com/p/64369/TheraManager-DocuTrac/)

THATS WHAT THE COMPANY WANTED TO DO. I DIDNT HAVE A CHOSE

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

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