# BestoSys Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BestoSys the right Dental solution for you? Explore 293 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144398/Bestosys/reviews --- BestoSys 4.8 (293) [View alternatives](https://www.capterra.com/p/144398/Bestosys/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Reviews of BestoSys Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews SJ Sheetal J DentistHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “If you run a small-to-medium dental clinic (say 1–3 dentists, few staff) and want an all-in-one system to manage appointments, patients, billing, follow-ups, records — BestoSys seems to offer good value, convenience, and enough features to cover day-to-day needs.“ December 6, 2025 DU Dr.Mahek U Associate DentistHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “Continous log outs from applications in all the devices which can be troublesome bcz of frequent logins. If I update payments then also previous payments updates are not updated.“ December 15, 2025 DM Dr Namitha M OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “Accounting, Renumeration, recall and CRM are all integrated, helping clinician to consolidate everything in one place.“ December 2, 2025 DT Dr Shruti T DOCTORHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: 6-12 months. “bugs and issues- the bestosys takes a very long time to load sometimes and also at times whenever we are entering patient data, after typing multiple things, the entry isn't saved.“ November 9, 2025 CB CHIRAG R B DENTAL HOSPITALHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about BestoSys is its extremely intuitive and user-friendly interface, which has made day-to-day operations at REDPULP ARTIFICIAL DENTAL WELLNESS much smoother.“ December 6, 2025 MB Maitrey B DoctorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “Its mobile app is buggy....lots of bugs...than lits of sync problem...even Billing has few issue..need to be solve..and its expensive than other software is market...even digital prescription is also not good...has lots of problems“ December 10, 2025 VA Vyom A dentistMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “whatsapp integration, ability to send messages through clinics number is a really cool feature, not being provided by other apps“ November 5, 2025 DM Dr Vuzhiiziio M DentistMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Cannot edit the opd number /case number , sometimes a few bugs and issues, signature not added in the bill.“ December 9, 2025 ## Showing most helpful reviews Showing 1-25 of 293 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sumit F. Dental Health, Wellness and Fitness Used the software for: 2+ years ### "Most Versatile Dental Software with Excellent Support" November 4, 2025 4.0 BestoSys delivers great value for money with reliable features, quick support access, and strong data security. There’s a small learning curve initially, but once you’re familiar, it becomes a powerful tool for managing clinical operations efficiently. Pros BestoSys is one of the most versatile dental software solutions I’ve used. The WhatsApp integration is its biggest strength — it keeps patients informed with appointment reminders, updates, and follow-ups effortlessly. The overall interface is practical and well thought out for day-to-day clinic management. Their phone support is excellent — responses are quick, and most issues are resolved immediately. Cons Occasionally, the app shows minor bugs, and I’ve noticed that I need to clear the cache frequently for smoother performance. It’s not a major issue but can be mildly inconvenient at times. Switched from [Clinicia](https://www.capterra.com/p/186301/Clinicia/) Clinicia is good software for basic dental practice but for Dental business management and to track KPIs nothing can beat bestosys Review Source eD elodie D. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "good experience overall" December 17, 2025 5.0 i believe is one of the best clinical software if they fixe the technical issues it would be 100/10. Pros the software is very easy to use, it really make the daily work very easy for all the team, the connection whatsapp and now with google calendar is very helpful. Cons technical issues happen often, also the connection with google calendar need work, like when you reschedule a patient you end up with 2 or 3 appointments on google, and also if the color would match bestosys and the google calendar it would be helpful. Switched from [Clinicea](https://www.capterra.com/p/131430/Clinicea/) too complicated to use i felt bestosys was easier Review Source Response from Bestosys Solutions December 21, 2025 Thanks for sharing your experience! It’s great to know that the overall workflow and features have been helpful in managing your practice. We truly appreciate your trust in Bestosys. — Team Bestosys TP Tejas P. Dentist Accounting Used the software for: 1-2 years ### "Good app but need to improve" December 11, 2025 3.0 Good app but many times login issues.i found many times login issues. Many times I have to go back and again login Pros It can be used on mobile phone.can be used on many devices.user friendly. Good support from Bestosys team Cons Little slow.has to make lot of changes. Need to improve.but team support is very nice. Price is also on higher side Review Source Response from Bestosys Solutions December 21, 2025 Thank you for taking the time to share your thoughts. We appreciate you highlighting both what works and what can be improved, and we’ll keep this in mind as we refine Bestosys further. - Team Bestosys TP THEJOKRISHNA P. Director Medical Practice Used the software for: 2+ years ### "Efficient, Evolving, and Patient-Centric Dental Software" December 6, 2025 5.0 I have been using Bestosys since its inception and now for more than 15 yrs. They have evolved in time and one of best dental office software, I know. Pros Cloud-based access with a smooth mobile app lets me securely view and manage patient records anytime, anywhere, making daily practice far more efficient. Cons Response times from the support team can be slow, and issue resolution isn’t always efficient, which affects workflow when urgent help is needed. If you'd like a shorter or more polished version, I can adjust! Switched from [DataNote](https://www.capterra.com/p/203378/DataNote-ERP/) bestosys had cloud storage and user friendly Review Source Response from Bestosys Solutions December 21, 2025 We are blessed to have users like you. Your trust means everything to us 🌸 We’re proud to have evolved alongside your practice and are glad Bestosys continues to support efficient, patient-centric care. We acknowledge your feedback regarding support response times and resolution efficiency and will keep working to ensure timely assistance, especially during critical moments. - Team Bestosys SP Sreekumar P. Dentist Hospital & Health Care Used the software for: 2+ years ### "Outstanding Performance, Excellent Support" December 9, 2025 5.0 Excellent. The software and the convenience it gives us, the support from the back end whenever we face any issues is too good to not mention. Pros The ease of the learning curve. The beauty of the interface, the simplicity which makes even the newest members of the practice pick it up fast enough. Cons So many features and I can’t even get to use them, need some more training for them. Also updates can be scheduled only for holidays, so that practice isn’t affected on workdays Switched from [Pulse](https://www.capterra.com/p/140790/Pulse/)[Dentee](https://www.capterra.com/p/151615/Dentee/) Because of the inherent shortcomings of the previous softwares Review Source Response from Bestosys Solutions December 21, 2025 Thank you for such encouraging feedback, Dr Sreekumar. We’re delighted to know you value the interface, learning ease, and our support team. Your suggestion around training for advanced features and better timing of updates is very valuable and duly noted. Please share your convenient time for the training and we'll schedule it. - Team Bestosys MG Mandeep G. Dental Surgeon Hospital & Health Care Used the software for: 2+ years ### "Great Clinic Software" December 14, 2025 5.0 Great software for my clinic. Covers ever thing and allows modifications when required. Appointment for patients with whatsapp is very good Pros Easy to use, Detailed software covers everything, Payments access is easy and billing is also very easy Cons Telephonic support can be better. Payment details has to be separated from the main site to allow limited access Switched from [Ray](https://www.capterra.com/p/167778/Ray/) Not a helpful sofware, Data security was my primary concern Review Source Response from Bestosys Solutions December 21, 2025 Thank you for sharing your experience, Dr. Mandeep. We’re glad Bestosys addressed the challenges you faced with your earlier software, especially around data security, and gave you more confidence in day-to-day operations. We truly appreciate your trust and your positive feedback. - Team Bestosys DK DEEPU K. dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Good robust software " December 17, 2025 5.0 very happy with overall software a strong, feature-rich practice management solution, particularly for its communication tools and overall ease of use Pros excellent practice management software with great features from pt data management to inventory ;interface is user-friendly and easy to learn, even for non-tech staff. Prompt support and responsive help (often via phone/email) Cons bugs and issues of hanging especially at peak working hours ;the mobile experience isn’t as strong and needs better performance Alternatives considered [Insta](https://www.capterra.com/p/130501/Insta-HMS/) Reason for choosing BestoSys because of urgent need i didn't have other choices immediately as i didn't explore market Review Source dsrB dr soumya ranjan B. doctor Health, Wellness and Fitness Used the software for: 1-2 years ### "good for my clinic" December 10, 2025 5.0 all the features are excellent, but you need to improve your customer support team .after over all good software Pros value for money security and super-fast and excellent features . billing also excellent .apart from other bugs and issue are also solved quickly Cons customer support team and detailing all the features ang giving time to each customer because your customer range is too big so try to set up customer care support Switched from [Pulse](https://www.capterra.com/p/140790/Pulse/) it was slow working in software . features was also not good Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your detailed feedback, Dr Soumya. We’re really glad you find Bestosys feature-rich, fast, and good value for your clinic. We hear your point on customer support availability and are actively strengthening our support processes as our user base grows. - Team Bestosys DAM Dr AADITI M. Founder and MD Health, Wellness and Fitness Used the software for: 2+ years ### "Good software for dentists" December 7, 2025 5.0 Pros User friendly.. good customer support, whatsapp integration is there, patient tracking is possible…. Cons Could be better priced, on the expensive side. Would have loved if the cost approximate 12 k for a year Switched from [Pulse](https://www.capterra.com/p/140790/Pulse/) Poor customer support with no whatsapp integration at that time Review Source Response from Bestosys Solutions December 21, 2025 Thank you for sharing your experience with us 😊 We’re glad you find Bestosys user-friendly and appreciate the customer support, WhatsApp integration, and patient tracking features. About pricing - we invest heavily in growth features and customer support, with the objective that bestosys turns out to be an investment with fabulous ROI for you. - Team Bestosys DSS Dr Suresh.S S. DIrector Hospital & Health Care Used the software for: 2+ years ### "Recommended" December 9, 2025 4.0 Good experience as overall clinic management goes without any hassle.Need not to have a trained receptionist to handle the software Pros Over all clinical management right from setting appointment till the review process journey is smooth for the patients. Cons Learning curve it took lot of time to learn and implement.Still not using all features of the software. Switched from [Ray](https://www.capterra.com/p/167778/Ray/) Recommended by colleague and earlier software datawas not safe Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your review, Dr Suresh. We’re glad to hear that Bestosys has made overall clinic management smooth and reduced dependency on specialized training. Your feedback on the learning curve and unused features is valuable as we work on making adoption even easier. - Team Bestosys RRK Rohith R K. Dentist Hospital & Health Care Used the software for: 2+ years ### "Bestosys Made My Practice Smoother and Smarter" December 10, 2025 5.0 My overall experience with Bestosys has been excellent, and I am fully satisfied with how smoothly it has transformed my clinic’s day-to-day operations. I honestly can’t imagine managing my clinic without it now. The WhatsApp integration has been one of the biggest advantages—it makes appointment reminders, follow-ups, and patient communication incredibly easy and effective. The software is also extremely user-friendly, which has made training my new staff and doctors surprisingly effortless. Even those who are not very tech-savvy have been able to learn and use it confidently in a short time. Overall, Bestosys has brought organization, efficiency, and a sense of ease to my clinic that I truly appreciate. Pros Bestosys has helped me tremendously by simplifying patient management and boosting my clinic’s efficiency. Its WhatsApp integration makes appointment charting effortless, allowing me to send reminders, confirmations, and follow-ups instantly. This not only keeps patients informed and engaged but also helps me maintain strong relationships and reduce no-shows. The automated review requests through WhatsApp have significantly increased my positive patient feedback, helping my practice grow. Overall, Bestosys has made it easier to stay organized, improve patient retention, and deliver a smoother, more professional experience. Cons What I like least about Bestosys is that it doesn’t include medicine pricing within the software, which would have made it easier for me to generate complete medicine bills directly from the clinic. Having this feature would streamline my workflow and provide a more seamless experience for patients. Additionally, I wish Bestosys offered built-in consent forms, as this would help maintain proper documentation and make the process more professional and efficient. Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your kind feedback, Dr Rohith. We’re glad Bestosys has been helpful for your practice and that you’ve had a positive overall experience with the platform. Your taking out the time to write a detailed note is really heart-warming :-) - Team Bestosys JM Jemmy M. Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "Bestosys : A highly recommended system for clinics and hospitals" October 9, 2025 4.0 We have been using Bestosys for a long time and we can say that we are satisfied. However, it would be great if the bot assistance can be expanded to a more detailed support. Pros What I like most about Bestosys is it's user-friendly interface. The schedule is clear and precise. And it's data security si top-notched. Cons The most challenging part in using Bestosys is the app integration is very limited. Also the appointment confirmation sending cannot be customized per patient. Review Source AC Abdirahman C. Doctor Accounting Used the software for: 2+ years ### "The most trusted software for dental practice" September 4, 2025 5.0 My overall experience with Bestosys over the past five years has been excellent. The software has consistently proven to be reliable, user-friendly, and highly effective in managing every aspect of my dental clinic. From patient records and appointments to billing and follow-ups, it has streamlined operations and saved valuable time. What I appreciate most is how Bestosys has improved both patient satisfaction and clinic efficiency. It minimizes errors, keeps everything organized, and allows me to focus more on patient care rather than administrative tasks. After using it for five years, I can confidently say Bestosys is a trustworthy and indispensable tool for any dental practice. I highly recommend it to clinics looking for a professional and efficient management system. Pros The part i liked most about Bestosys is its simplicity and automaktion. The system is very easy to use and it takes care of the most important daily tasks for a dental clinic. This makes running the clinic smooth and stress free. Cons Honstly, there is not much to dislike bestosys, but if i had to mention one point, it would be that it can take a little time for new users to get familiar with all the features. Review Source DPN Dr Pooja N. Dentist Medical Practice Used the software for: 1-2 years ### "A versatile patient management software" December 9, 2025 5.0 Its a good and user friendly patient management software which enhances the patient experience and satisfation Pros It is an easy platform which can be self learned. Also the phone support feature is great and the reminders it send to the doctor and the patients is a good feature. The data is secure and the help feature provides support access easily Cons It is a bit expensive and the price increase is not very great. Other then that theres nothing i can complain about Review Source Response from Bestosys Solutions December 21, 2025 Thank you, Dr Pooja, for your thoughtful review 😊 We’re glad you find Bestosys user-friendly and helpful in enhancing patient experience, especially with reminders, phone support, and data security. We understand your concerns around pricing and value your honest feedback — it helps us balance features, support, and long-term value for our users. - Team Bestosys DS Dr.Subhalakshmi S. CHIEF DENTAL SURGEON Medical Practice Used the software for: 2+ years ### "SIMPLE SECURE AND EFFECTIVE" December 10, 2025 5.0 I have been using the basic version of bestosys, its simple reliable and easy to train our assistants to use it for daily dental practice.. It serves my everyday purpose and keeps my workflow efficient Pros Bestosys is a reliable tool with good value for money providing all essential features for my everyday practice. Managing patient records is straight forward and the learning curve was easy. One of the best aspects is focus on secure patient data... Also their phone support is helpful whenever i have a question. overall it is a trustworthy platform Cons The bill and receipt format can be a little more professional .. it looks like a printout from a work book... Review Source Response from Bestosys Solutions December 21, 2025 Thank you for sharing such a thoughtful review, Dr Subhalakshmi. We’re happy to know Bestosys has been reliable, secure, and easy for your entire team to adopt over the years. Your feedback on making bill and receipt formats more professional is well noted and appreciated. Please feel free to share formats if you have good ones. - Team Bestosys AG Animesh G. Doctor Medical Practice Used the software for: 2+ years ### "An awesome tool for your clinic" December 8, 2025 5.0 It’s been a very good 3 years with the software. It has been very helpful in maintaining the records of the patients and has come very handy time and again to fetch old records in seconds. Pros Ease of use and flexibility in subscription models. They have one of the most affordable subscription model for the features provided. Cons There is not much to not like about this software. They only thing which I would like them to change is bring back the older UI. It was far more colourful. Review Source Response from Bestosys Solutions December 21, 2025 Thank you, Dr Animesh, for sharing your experience 🌟 We’re glad Bestosys has supported your clinic for over 3 years, especially in quickly accessing patient records when needed. It’s great to hear you value the ease of use and flexible subscription models. We appreciate your honest feedback about the UI preference - user experience is something we keep refining, and inputs like yours really help guide us. - Team Bestosys DI Dr.Aesha I. Clinical Director Health, Wellness and Fitness Used the software for: 2+ years ### " Dental Care Management System for Streamlined Practice Operations and Patient Care" May 15, 2025 5.0 Bestosys software has transformed our dental practice! Streamlined workflows, efficient patient management, and seamless record access have enhanced productivity and patient care. User-friendly interface, reliable support, and continuous updates make it an indispensable tool for our clinic's success. Pros Seamlessly manage patient records, appointments, and treatments. Access digital X-rays, treatment plans, and patient history with ease. Enhance patient engagement, streamline workflows, and improve care coordination with our intuitive and secure dental software solution. Cons if the CRM could be worked on seeing all the cases with Rx /codes done by patients would be great Review Source AS Archana S. Clinical Head Hospital & Health Care Used the software for: 6-12 months ### "Why Bestosys?" December 8, 2025 4.0 It's an easy to use app. It's a build as you work your way through kinda system, so it makes it easy to work. Pros Flexibility to store as much information as need. It's also easy to add files and images, so as q patient centric app, it's doing its job perfectly well. Cons They might want to work on their bugs. Noticed it hang several times during my usage, and on certain times it's difficult to log in after that as well. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Change of company. Probably value for money Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your honest feedback 🙏 We’re glad you appreciate the intuitive workflow and the flexibility to store detailed patient information, images, and files. At the same time, we understand how frustrating app hangs and login issues can be, and your feedback has been shared with our technical team to help improve reliability. - Team Bestosys AV Anil V. Dentist Hospital & Health Care Used the software for: 2+ years ### "Our Go-to patient management Software " May 28, 2025 5.0 Overall we are very happy with Bestosys. It is truly a great Value for money. We have been using this software for the last 10 years Pros Been using Bestosys for almost 10 years. Bestosys is a complete patient management software. Easy to use, helps us to : 1)keep in touch with our patients constantly. 2) Effective appointment reminders 3) Keep tab on our inventory. 4) Maintain the office revenue and expenses. 5) maintain Membership plans. and many more features. Prompt service support is also an added advantage. Cons Sometimes the mobile app acts up, but most of the time it functions smoothly. No problems faced with the desktop Web version. Switched from [Ray](https://www.capterra.com/p/167778/Ray/) The support team was difficult to access. Review Source DNK Dr. Nawaf K. Dentist Hospital & Health Care Used the software for: 2+ years ### "Great practice management system" December 17, 2025 5.0 Overall a great experience with BestoSys over 5 years. There was hardly any downtime so that is a major plus. Working with it is a breeze. Just wish they smooth out the minor niggles in the new layout. Pros \- Very easy and intuitive to use for doctors as well as staff - It's quite comprehensive with regard to case records, history, billing, CRM, etc. - Availability on both mobile devices and computers helps immensely in managing appointments and making prescriptions on the go. Cons \- I was a fan of the old design and I'm afraid the new updated layout is slightly confusing, slow and buggy. - Sometimes the startup straight up freezes or takes 20 seconds to resync. Review Source HK Hitesh K. Sr. Consultant Hospital & Health Care Used the software for: 2+ years ### "Amazing software for dentists throughout the world" December 15, 2025 5.0 great experienece with the software and good support team and must use software for clinic and patient Pros detailed entry in software and extensive data collection which is beneficial for the growth of clinic Cons time constraint to enter all details though a trained staff will take all the responsibilities to make the use of software Review Source Response from Bestosys Solutions December 21, 2025 Thank you for the kind feedback, Dr. Hitesh! We’re glad Bestosys is supporting your daily clinical workflow effectively. Feedback like yours keeps our team inspired. - Team Bestosys RM Rahul M. Dentist Hospital & Health Care Used the software for: 2+ years ### "Using since 6 years" December 11, 2025 5.0 though there is a learning curve, support on phone made it easier to onboard and use. Billing is transparent. Its secure and daily bugs are fixed same day. Pros Interface is good, everything feels intuitive and well put out. Support on phone is commendable and never disappointed me Cons Need better features like encourage positive reviews to google. Faster resolution of bugs and lag at times need fixing Review Source Response from Bestosys Solutions December 21, 2025 Thank you for sharing your experience, Dr Rahul. It’s wonderful to know what you like and grateful to get clear feedback. We really appreciate your long-term trust. - Team Bestosys SD Shriya D. Dermatalogist Medical Practice Used the software for: 2+ years ### "best osys for life" December 11, 2025 5.0 ive been using it since 2017 and didnt see any issu the staff finds it easy to use its versatality makes it usefull for all users Pros it is a very easy to use and versatile software Good looking UI the customer helpline is also very resourcefull Cons no cons just the patients and doctors list gets mixed making it a difficulty for the team to sort everything out Review Source Response from Bestosys Solutions December 21, 2025 Thanks for the review, Dr Shriya! We’re glad Bestosys has been useful in organizing daily clinic activities and improving efficiency. These words from long-time users like you mean a lot to us. - Team Bestosys AP Apurva P. Dr Medical Practice Used the software for: 1-2 years ### "Happy Client" December 9, 2025 5.0 Pros Pretty easy to use, amazing features, meticulously made. Billing section and patient instruction features are very helpful. Cons iOS app needs some improvement, unable to see appointments. most of the time it crashes. cant think of any other cons. Review Source Response from Bestosys Solutions December 21, 2025 Thank you for your lovely feedback, Dr Apurva 😊 We’re glad you find Bestosys easy to use and that features like billing and patient instructions are helping your practice. We acknowledge the issues you’ve faced with the iOS app, especially around appointments and crashes, and our product team is actively working on improvements. Thanks for sharing your experience with us. - Team Bestosys RJ RAKESH J. dental clinic Hospital & Health Care Used the software for: 2+ years ### "best software for practice growth and management" November 6, 2025 5.0 very easy to use software, staff also likes it, patients also likes it, doctors and their consultants are very satisfied Pros one of the best dental practice management software, appointment management, easy to learn and use, good support from the team Cons nothing as mush to say, we have not using all the features given by bestosys, our practice would have grown five times Review Source Similar Products Featured