# Page 2 | Time To Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Time To Pet the right Kennel solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144329/Time-To-Pet/reviews --- Time To Pet 4.9 (271) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Time To Pet ## Showing most helpful reviews Showing 26-50 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Malaysia S. Owner Consumer Services Used the software for: 1-2 years ### "Love using Time to Pet" October 2, 2024 5.0 Very good, get back to me in timely manner when I have questions Pros Very responsive, care about their users, and organized platform. Cons Can be expensive as the more employees the higher cost Review Source Response from DaySmart Software October 8, 2024 Thank you for the great review - we appreciate the support! AD Amanda D. Pet Sitter and Dog Walker Individual & Family Services Used the software for: 6-12 months ### "The only all-in-one solution you’ll need" August 22, 2024 5.0 I tried several programs before committing to Time to Pet. TTP was the only one I found that was user friendly and had everything I needed in one place. Support has always been awesome too! Pros It provided all of the various things I needed for smooth operations. Cons One of my clients didn’t love that she couldn’t opt out of data collection. Review Source Response from DaySmart Software February 27, 2026 Hi Amanda – Thanks so much for your review! We're thrilled Time To Pet is helping your operations run smoothly and that our support has been helpful. We're always here if you need us at support@timetopet.com. EL Elizabeth L. Owner Veterinary Used the software for: 2+ years ### "Couldn’t run my business without it!" June 27, 2024 5.0 Makes my life and my clients lives so much easier when it comes to their pet care. Pros Everything is in one application from client onboarding, scheduling, invoicing and payments. Cons There are some features that I wished were a little more customizable but they are constantly improving so with time it will happen. Review Source JD Jennifer D. Owner Consumer Services Used the software for: 2+ years ### "The BEST software for Pet Care Professionals" August 12, 2020 5.0 I LOVE the Time To Pet software and their team. They are such a great company and are always striving to make their software more user friendly for their clients and for their client's clients. It is the best pet sitting software out there, I believe. It has really helped me grow my business operation in a professional manner while their pet sitting reports complete with GPS, time tracking, photos, notes, and checklists on each pet help give our clients the peace of mind they deserve when they are traveling and away from their pets and home. Pros Time To Pet has a robust online help menu that takes you step by step which really shortens your learning curve as a user. And if the help menu doesn't offer you an answer, Time To Pet's support team is super responsive and will go above and beyond to help you find a workable solution. Their team really listens to their client's feedback and constantly innovates their software to better meet our needs. All in all the Time To Pet platform streamlines processes and helps my business run smoothly so I can spend more time in the field caring for our pets or managing my team and less time in the office as an administrator. They have really automated a lot of processes like invoicing, for instance, to make it fast, easy and accurate. I also love how Time To Pet allows you to template weekly recurring services for clients to help save them and you time. Cons I believe there is still room for improvement on the scheduling side of the software. Visually the calendar can be overwhelming and complex/time consuming to manage when you grow your business and have lots of teammates in the field and multiple service areas. And I believe the scheduler on the client side can be a bit complex and confusing for them. It is not always easy and intuitive for our clients to build their own pet sitting service requests when they are looking for different visit durations across 3 or 4 daily service windows. The clients who are comfortable with technology can usually get it but some really struggle with it so we just have them message us through the software what they need and then we build the service contract for them. Reason for choosing Time To Pet Time To Pet was recommended to me by another professional pet sitter who had trialed other pet sitting softwares and she still preferred to stay with Time To Pet. So I trusted her judgement and experience when I started my business and went all in with Time To Pet from the get go. I'm so glad I did. Review Source Response from DaySmart Software August 24, 2020 Thank you for the great review - we appreciate it! VS Vanessa S. Owner Consumer Services Used the software for: 2+ years ### "Best Pet Sitting Software Out There" June 15, 2020 5.0 I am 100% satisfied with Time to Pet and I recommend it to every pet sitter I know. I have used other products in the past and TTP is just far above exceeding any other programs out there. They are constantly taking feedback from their users and are always actively improving the product, adding amazing new features, and staying ahead of the competition. There's just no other software on the market that does with TTP does, nor do they have the TTP team backing it up. Pros TTP is a highly innovative pet sitting software that helps me run the day to day operations of a mid-size pet sitting company. With staff and quite a few clients, this software ensures nothing is ever missed and that our clients enjoy an app for themselves as well. Cons Due to the sheer number of customizations, the program can be daunting at first. However, it is completely worth the time to learn it. I had to think outside the box a bit to ensure the program could be tailored to the specific needs of my company which can be scary at first. TTP has never let me down and I've always been able to use the features and options to tailor the program to be exactly what I need. While there are a lot of documents explaining how to do things, more video instruction would be helpful however TTP's customer service is the absolute BEST. If you can't figure it out or can't find the answer you're looking for, their team is always knowledgeable and quick to respond. Alternatives considered [PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)[LeashTime](https://www.capterra.com/p/152017/LeashTime/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet TTP contained the greatest ability to tailor the program to my companies needs. It has such a variety of customizations, I feel like it was built just for my business. Coupled with their customer service, I took the leap and I am so glad I did. I couldn't imagine running my business with any other pet sitting software. Review Source Response from DaySmart Software June 25, 2020 Thanks for the great review, Vanessa. We appreciate your support! JB Jennifer B. Owner Consumer Services Used the software for: 2+ years ### "Good programme but has some flaws that need to be addressed" November 2, 2019 3.0 In the beginning, the response and answers from the owners were phenomenal -as they have grown they have added Customer Service personal and although responses are in a very timely manner they are just not as "warm and fuzzy" as they were when the responses came from the support staff. He made you feel your question or comment was most important to him - now they seem to be stock answers from the service department making you feel more like a number than a client. Pros Ease of Scheduling for subcontractors/employees on the road via the app or in the office on the computer. As well as generating subcontractor/employee invoices/pay - very little effort on admin to complete these tasks. Customer Service is very quick and responsive. Invoicing to the client is effortless - unless you do not keep up with the scheduling! Cons Like most dog walking companies or businesses, we use sub-contractors - so basically self-employed individuals. These sub-contractors have access to information that I do consider confidential. I understand the basics of subcontractors seeing the client name, address, entry/alarm code - otherwise, they would not be able to perform the job they were hired to complete - but if I am having a conversation with a client who has asked questions, made comments, etc this information should not be able to be seen by the subcontractor or employees. Yet it is if that particular individual was assigned to that particular client. Imagine your surprise when a client sends you a note on the lack of performance or how anything negative about your subcontractor/employee and that said person was able to read the entire thread! Con #2 - We do pack walks that vary day by day - every client in the pack walk is in conflict with each other according to the schedule. It would appear the scheduling aspect of the software is set up for an individual at specific times. Not such a big deal as you just have to override it but a bit of a pain when doing mass scheduling. Con #3 - When a client submits a request for service and they are a client that does not get invoiced you can not accept the request without generating an invoice. The option not to invoice is not present on client generated service requests. Reason for choosing Time To Pet We choose Time to Pet as we thought it was one of the only ones out there to service our particular requirements and the reviews. Since then, we have discovered alternatives which we are now investigating - mostly due to privacy issues. Review Source Linda G. President Used the software for: 1-2 years ### "TIme To Pet is great! I should have signed up and started using it years ago. " October 15, 2017 5.0 Pros When I started looking at various software, I wanted the text update capability as that's what our clients really like! TTP has that and I, as the administrator, always see the updates and responses. I also really like that client's can't reach out directly to our IC's (users). Although one of the best features is how it links all scheduled services to invoices; both for client's and for users. It's very easy for users to generate their invoices. I signed up for the WePay accunt as well. I resisted taking credit card payments for a long time, but this has made collecting funds super easy! I also like how there is the ADD A TIP option on every client invoice. Honestly, we rarely got tips except around the holidays and on some pet sitting jobs. Almost all the new clients we've signed up using TTP add tips! I also have grown to really appreciate that clients enter their information and pets information. This has helped all of us to ensure no one is missing anything. Before we took notes at the initial meet and greet. Often times as things changed, we never updated the notes. Having a set up where the cliebts see the same information as we do helps eliminate any confussion about what to do or not to do. I also really like the reporting options. I use Quickbooks but the reporting options are different. TTP has made several changes and upgrades since I started using it. They really listen to the feedback. Cons The cons of TTP may be more on my end than theirs. We were already so busy when we switched over. It took a long time to input all the data and client information. They started an Academy to help showcase and explain very important topics and features. Honestly, I just haven't had any spare time to take advantage of it. This is another reason to start using it before you are already insanely busy!!!!! I wish there were alternative ways to do schedule changes. They have a great bulk update feature but it just changes who's assigned or if the events are cancelled. This may be an option and detailed instructions in the Academy or Help section. Again, I've been too busy to explore a lot of these features. So the 4 star ratings may be more on my end than theirs. I'm also a self admintted person so others may be able to figure some things out 100 times faster than me! Review Source Response from DaySmart Software October 16, 2017 Thanks for the great feedback! AC Alexis C. CEO Consumer Services Used the software for: 1-2 years ### "Time To Pet changed our business for the better" November 21, 2022 5.0 I wouldn't have been able to hire without it. I needed to be able to KNOW for a fact that employees were at a client's home on time, not leaving, and have pictures that show both myself and the pet owners how their pets are doing. It has taken away the fear that someone could be taking advantage of this job. Pros They have thought through exactly what a pet sitting business would need to function the best--and continue to do so. I have said from the beginning that it must be a team of people who have run a pet sitting business or been a pet sitter before to intuit exactly what we need in the business. Scheduling with small, precise windows, report customization options, and the client communication (whether it's push notifications, emails, or the chat area) are the top things we love about Time To Pet. Cons There's always areas to add on to, but I think for the cost, it's fantastic and they are always adding. My main desire would be to have an easier way to share the calendar with sitters so they can see who else is working and can switch shifts if they want. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Reason for choosing Time To Pet Modern interface, and a very small learning curve (but with way more features!). Review Source Response from DaySmart Software November 28, 2022 Thanks for the awesome review - we appreciate the support! SH Susan H. Founder Individual & Family Services Used the software for: 6-12 months ### "Great Product, Excellent Service" July 25, 2019 5.0 The team at Time To Pet (TTP) is wonderful! I transitioned from paper based documentation, Outlook scheduling, and tracking revenue in Excel and Quickbooks (I still use Quickbooks, but you can integrate TTP with it). Converting my data to CSV files for import into TTP was simple. I come from a corporate finance project management, implementation, training and customer support background for banking applications, and the knowledge base, training videos and customer support that the TTP team provides blows all of that away! It's rare if I can't find the answer to a question or issue in the Knowledge Base on my own, and when I do need help, their response time is very impressive. Both my existing and new clients are all very impressed as well. My existing clients found it very easy to switch over from sending me texts or emails, and like that they can now always check their own scheduled visits instead of having to contact me to remind them what they've already booked. New clients are always impressed that a pet sitter would have this type of technology. It definitely adds to their confidence level that they've picked a professional to care for their pets and homes. Pros This product brings together everything that I was previously managing manually into one coherent process. My clients and I have visibility into the same things, they can update their information for the care of their pets and homes at any time, and scheduling flows seamlessly into invoicing, collections and reporting. The communication option allows the client and all team members to be on the same page, with a maintained history, and no lost texts, or having to communicate information shared in a text with other people. The options for customizing the various features and modules to your specific business needs and preferences provide a lot of flexibility, and it is an excellent value for the money. Cons Because it's so extensive and has many customization features, there's a bit of a learning curve. The client facing software/app has been made simple enough for client use, but it can still be a little tricky setting up your services so that they are easy for the client to select properly, and then flow through correctly to your scheduling and bookkeeping. This might just be an individual thing for me, as I have clients who pick multiple services on one invoice (a mix of requests for overnight stays plus daytime visits), so it might just be the way that I set it up. These are very minor items, and I've found simple ways to make this all function for me without any tricky workarounds Review Source Response from DaySmart Software July 29, 2019 Thanks for the great review! TW Theresa W. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Cuts administrative tasks in half" December 23, 2023 5.0 I am extremely happy with this software and the app that goes with it. It has cut the time I spend on admin duties in half. My clients love the app and the ease of use. Pros I love that almost everything I need to run my company seamlessly is in one program rather than having to use 5+ different programs Cons It's is a pretty costly monthly fee especially for a small start-up with very few clients, but it is well worth it in the long run and to start your clients on it sooner rather than later. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet I like to be able to customize nearly all parts of the system, including system messages and invoicing. Review Source Response from DaySmart Software December 26, 2023 Thanks for the awesome review! We appreciate your support!! DO Darrell O. Owner Used the software for: Less than 6 months ### "I wish I'd started using TTP years ago. I estimate it saves me 45-55 hours per month! Thrilled!" April 5, 2018 5.0 There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more, each month-end, just to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes - and it would be even faster (1 click of a mouse) if I didn’t choose to check the automated invoices and add a personalized note to each client. Our client’s schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to manage and track - and all pet information is immediately accessible to my entire team at any time. Although I found the software a bit confusing (there is a learning curve), I would still rate "ease of use" at 5 out of 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design. I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues) Pros There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more each and every month-end to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes. It would be even quicker if I didn’t choose to check the automated invoices and personalize notes to each client. Our schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to track - and all pet information is immediately accessible to my entire team. Cons Although I found the software a bit confusing (there is a learning curve), I am rating "ease of use" at 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design. I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues). Review Source Response from DaySmart Software April 6, 2018 Thanks for the great review Darrell - we appreciate it! RJ Raisa J. Owner and Cat Sitter Veterinary Used the software for: 2+ years ### "Quality and critical product for pet sitters" September 14, 2022 5.0 Pros Time to Pet saves me tonnes of time with their customized automation. It helps me take care of many admin tasks easily and quickly. It helps me with onboarding new clients, booking and scheduling, sending reports and photos to clients, invoicing, sending saved, scheduled and auto replies, financial reports, tracking pay and hours and most importantly making sure that we never miss a visit. A new feature is added every couple of months and support is quick, friendly and helpful. Cons No cat in logo even though there are just as many cat owners as dog owners who receive updates through Time to Pet. Alternatives considered [Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet At the time (end of 2017), was the only pet sitting software that had an app that was up and running. Was also most popular with other pet sitters with reports of strong reliability. I found this to be true once I was using the software. Also has a really good facebook group for users. I think Time to Pet is also the most cutting edge for pet sitting software technology. Review Source Response from DaySmart Software September 22, 2022 Thanks for the support and the great review! Mack K. Owner/Founder Consumer Services Used the software for: 1-2 years ### "Amazing! I have nothing but good things to say about TTP and the top-notch support they provide." October 8, 2017 5.0 Let's see... Easier billing - we now require clients to leave a card on file to automatically process payments. Easier scheduling - finally a good way to track incoming requests, mark available/unavailable, and never miss a beat! And it's easy for our customers to manage their pet's info and update us as things change. No more fragmented info/data that's split between email, text, etc. Ultimately has saved us countless hours because it's now the foundation for our business and our clients know exactly where to find us and how to request service! Pros It's the best modern-day solution for keeping track of client/pet info, handling billing, tracking service requests, and more. What I like most is it's interactive and it provides our customers with their very own customer portal, making scheduling a breeze (now if only I could convince ALL of our baby boomers to use it, that's the trick). That said, the feedback from our customers has been nothing but positive over the past 2 years and they love the mobile app. Note: We switched from a competitor's system that we had been using from 2010-2015 (their software was archaic and dreadful to use - TTP is a delightful breeze in comparison). It was the best move we could've made. Cons There's nothing that I "dislike" about this software. But, if forced to choose, I'd say the mobile app needs a minor update - nothing major and I already reached out to their support team and, as in the past, I know they're giving it attention . Which is another one of my favorite things about this software...their support is incredible! Review Source Response from DaySmart Software October 9, 2017 Thanks for the great review Mack! BM Beth M. Owner/ Founder Consumer Services Used the software for: 2+ years ### "After 9 years- we finally have software that makes our jobs SO much easier! Clients love it, too!" October 4, 2017 5.0 This software quite literally saves me hours of work each week and has allowed my business to grow rapidly. It also makes our company look more professional and polished. And it has eliminated billing mistakes as well as payroll errors since both are based on the actual schedule of services performed. I'm a pet person- not an accountant! Time To Pet allows me to focus on what I love to do. Pros Where do I start? I am obsessed with this product. We tried several along the way and thankfully found Time To Pet. The customer representatives have been beyond speedy and helpful from the set up process to adding features along the way. They truly have thought of every detail that both the clients , the sitters/ walkers and managers need to provide the best possible pet care. Hours we used to spend billing clients are now just minutes. Payroll is also a breeze now! Our walkers have an app to use on their side of things and have all of the latest info in real time at their fingertips including schedule changes, client notes and directions. They can also view their schedules and pay stubs right in the software! Our clients LOVE the clean and easy to follow client portal and the new phone app is a huge hit with them, too. As a manager, my time can now be spent on building business as well as running an organized company with MUCH less effort than before we migrated to Time To Pet. Lastly I love that we have TOTAL control of all the wording, branding and colors that our clients see when using the software. Our company started in 2007 and we currently manage 26 walkers and over 200 clients with the help of this product. Trust me when I say we have tried it all. And after two years with this software I can't imagine how we survived without it!!! You can tell a dog walker helped to create it- it's absolutely perfect for our pet care needs. Cons We would love to see an admin phone app for the managers, but I know they are working on that! Review Source Response from DaySmart Software October 9, 2017 Thanks for the feedback Beth! KJ Kelly J. Owner Consumer Services Used the software for: 2+ years ### "You will be grateful you chose Time to Pet" September 11, 2020 5.0 I was a beta tester for a couple of other pet care online management start ups, but they were so complicated and frustrating to use. And more expensive than Time to Pet. I’ve been one of the earliest users of Time to Pet for my dog-walking and pet-sitting business. Immediately, it freed me from the desk and allowed me to focus on my business. It’s invaluable for scheduling clients and my team, & invoicing and payroll become automated based on the schedule. I can easily do mass mailings to any group of clients if I need to update them or offer incentives. I truly can’t think of anything I need or could want in the future that this software doesn’t provide. It can be as simple or as detailed as you like, and the developers are continuously adding features, based on user input: things like automated billing, mileage tracking, a very helpful blog with pet care industry tips, and too many things to list. What’s really useful is that, while it automates nearly everything, I can also personalize it. For instance, each of my team members earns a different amount, depending on how long they’ve worked for me, but I can plug it in once for each person and never have to figure it out again. It also automatically disperses tips fairly to the users. The phone app is so easy to use that I don’t spend more than 15 min training my team on it. Clients love the transparency and ease of paying, responding to updates, or changing their information or pet care instructions. Worth every cent! Pros The developers are always listening to user suggestions and requests and making upgrades in response. Their customer service is unparalleled in The tech industry or, really, any industry these days. Highly responsive & engaged! It makes a huge difference in my experience of the product as well as the product’s usefulness. Cons Sometimes I feel like there are more features than I’ll ever need, but I can see how desirable they are to other companies in the pet care industry. Review Source Response from DaySmart Software September 14, 2020 Thanks for all of the support - we appreciate it! BP Breanne P. Owner/Operator Veterinary Used the software for: 6-12 months ### "I’ve trialed over 30 softwares - Time to Pet is THE BEST" October 23, 2020 5.0 TTP is a lifesaver. It takes a couple days to get things set up the way you want them, and you’ll tweak things as you go, but once it’s set up it saves you SO MUCH TIME! As a pet sitter you are always on the go and trying to juggle all of your clients invoices and reservations, while ensuring accuracy, can be a daunting task. I’ve tried over 30 different softwares, many of them pet-sitter specific and others that aren’t. TTP is by far the most customizable, user-friendly, attractive UI. Pros TTP is already very comprehensive and includes everything you need to run your business, but they are constantly improving and adding new features throughout the year. Cons The built-in WYSIWYG editors are not great for making eye-popping emails. I’d like to see HTML/CSS capabilities in the future. Alternatives considered [PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Scout](https://www.capterra.com/p/152018/Scout/)[PetSitConnect](https://www.capterra.com/p/154795/PetSitConnect/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet I spent time setting up an account with each of these softwares and more. I added dummy clients and fake services to test out all the features. There was 1 or 2 that were way too advanced and were more appropriate for large pet sitting companies with 5+ employees and hundreds/thousands of clients. But as a solo pet sitter I was looking for something comprehensive but also with a simple and intuitive interface. TTP was by far the most customizable, especially compared to Scout (which I loved the UI, hated that there were almost no customizable settings). So, I’m able to set TTP up to follow the policies of my business in terms of billing due dates, holidays and extra pet fees, clients are automatically asked to approve the service agreement when logging in and will be prompted whenever I update the terms. I can customize the emails, invoices, and messages that go out to clients. Review Source Response from DaySmart Software October 26, 2020 Thank you for the great review - we appreciate your support Breanne! VR Verified Reviewer Owner Consumer Services Used the software for: 2+ years ### "Too expensive for Large Teams" January 12, 2023 2.0 Originally enjoyed using it. It's been a gradual decline. Hopefully they resolve issues and lower pricing. Pros \- gps tracking - client tags - DOC tab under client profiles for photo and video references for walkers Cons it can be glitche from saving schedule changes, to uploading photos, to GPS deciding if it wants to work and customer service. tech issues are seen more with android users too. Overall, it doesn't seem worth the issues for over $100 a month. Review Source Andi G. Owner Consumer Services Used the software for: 2+ years ### "I rely on Time To Pet for my business everyday" January 16, 2018 5.0 My business is organized and I don't miss messages or scheduled visits that clients have requested. I don't think I could run my business effectively without it. Pros I tried a few different software options when I began my pet sitting/dog walking business in 2014. After struggling with another popular software for a month and still not understanding the simplest of tasks, I tried Time To Pet and within one day I could do everything without having to watch training videos and 'learn' how to use it. It's simple for me and my clients constantly tell me it's simple for them and they love it. The creators of Time To Pet are actively in touch with us (the users) through a Facebook group dedicated only to their customers. They answer questions and concerns very quickly and have been working on updates and new features constantly. Every couple of months, another cool feature is added. Cons I wish I could respond to client messages by replying to their emails or texts. I receive their messages in a timely fashion but replying can be a lot of extra steps. I'm sure this is something they are working on incorporating in the near future though. Review Source Response from DaySmart Software January 19, 2018 Thank you for the review Andi! SD Shelly D. owner/manager Veterinary Used the software for: 2+ years ### "Great app, will change your business for the better" October 26, 2020 5.0 It's a great app with very minimal issues. Any problems that arise are usually just questions that are answered quickly with excellent customer service. The only frustrating bits usually have to do with cellular service or technology issues that they are not directly responsible for but are always happy to help with. Pros The app provides transparency for our clients allowing them to be a virtual partner in every visit and allows the client to see & appreciate all the love and energy a sitter puts into each visit. In the end the it improves the relationship in both directions and as a business owner, that's what it's all about. Cons I looked at all the pet sitting apps. At that time, the available apps weren't "customizable" and required that you run your business using their format and none of them provided an improvement on the system I had created. Not until I found Time to Pet, which is completely flexible to use in a way that suits any business, was I ready to jump onboard with an app. However, this aspect of the app is possible because of the thoroughness of the app which made it initially less than user friendly. I understand that they have since instituted a more intensive hands on approach to training new users. Now that we experienced with it, it's great. Reason for choosing Time To Pet When we started using TtP, it was the only comprehensive app with all the features we wanted & needed and that allowed us to mold it to our business model. Review Source Response from DaySmart Software October 27, 2020 Thanks for the great review - we appreciate your support! Ken B. Owner Individual & Family Services Used the software for: 1-2 years ### "Time to Pet saves us time so we can pet" May 18, 2022 5.0 It has changed my life and allowed me to stay customer focused Pros From the time I started my business, others in the biz suggested that I get started early on rather than waiting until I grew - it was the right decision. TTP saves me time on tedious admin tasks related to my business. This allows me to focus on clients and their pets. If I have questions, their help desk is quick to respond and honestly, the best support I have ever received - I highly recommend Time to Pet for anyone in the pet sitting/dog walking biz. Cons There is nothing that I like least about TTP it is a great program! Review Source Response from DaySmart Software May 19, 2022 Thanks for the great review! CR Cynthia R. Chief Pet Minder Consumer Services Used the software for: 1-2 years ### "Save time with Time to Pet! " June 23, 2023 5.0 I have had nothing but positive experiences with TTP and am happy to continue to use them in the future! Pros I love how user friendly TTP is for both users and clients. It is an exceptional organizational tool that I don't know how I lived without. Cons There are always ways to better customize the experience but TTP does a great job at listening to users and implementing changes. Reason for choosing Time To Pet It seemed to be the most user friendly and customer service was highly ranked and reported among users. Review Source Response from DaySmart Software June 26, 2023 Thanks for the great review! We appreciate the support!! MF Meghan F. Founder, Owner, CEO Veterinary Used the software for: 6-12 months ### "The Absolute Best" December 18, 2023 5.0 Pros The best software for Pet Sitting and Dog Walking Businesses. Customer service is fast, tons of help articles, and easy to use client booking. You won't find a better, easier to use software. Cons The reports and analytics are great, but would like to be able to filter and customize a bit more. Switched from [PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Time to Pet is more customizable, made specifically for pet sitting and dog walking businesses, and their customer support is lightning fast and unmatched. Review Source Response from DaySmart Software December 20, 2023 Thanks for the great review - we appreciate the support! VT Vicki T. Owner Veterinary Used the software for: 6-12 months ### "A MUST HAVE" July 11, 2020 5.0 This is an amazing software paired with prompt and professional customer service and support. I could not have expected something to have such a profound effect on my business. I implemented the software just before our busiest period being the Christmas season and it was by far my most stress-free and smooth sailing one to date and I'm absolutely certain 90% of it is because of TTP. Previously I was using a custom built database that I needed to be on front of my computer to do anything with. This was EXTREMELY time consuming and left a huge lag from client request to action. Now with TTP, I can action client request instantly and that's only if they choose not to do it their self. I can easily and effortlessly stay in contact with clients and vise versa and my clients now have added piece of mind with the visit report, time tracking and GPS function. Pros Easy to use and navigate and it saves me hours of sit down admin time. Cons If I have to pick something it would be to be able to attach videos to visit report and to have all features available to Australia. In saying that, these things really make no major impact on the excellence of the software. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Scout](https://www.capterra.com/p/152018/Scout/)[LeashTime](https://www.capterra.com/p/152017/LeashTime/) Reason for choosing Time To Pet The interface was more clean. The navigation was more easier and made more sense to me. It offers more features than some of competition. The price point suited me. The customer service is outstanding. Review Source Response from DaySmart Software July 21, 2020 Thank you for the awesome review! We appreciate your support Vicki! GA Gricel A. Business Owner Hospital & Health Care Used the software for: 1-2 years ### "Professional pet Service means professional software " August 17, 2023 5.0 Helped me solve my scheduling issues with recurring clients Pros My clients are able to make their accounts with no issues, it makes it easier for me to worry about other onboarding features when my clients can easily make their account on their end. Cons time block-being able to add specific time blocks for specific services and zip codes Review Source Response from DaySmart Software August 22, 2023 Thanks for the review and the feedback. Both are much appreciated! CN Claire N. Company Owner Consumer Services Used the software for: 1-2 years ### "Great software with helpful support" December 2, 2022 4.0 Excellent. Great product backed by a functional support team. Pros Integrating TTP into our existing business model was fairly seamless. Their customer support is always helpful and prompt. The automation features have cut my admin time in half. The client portal is the best I've seen for pet sitting software. Cons It's a bit difficult for some of our users to figure out initially and it's geared slightly more toward companies with employees rather than contractors. Alternatives considered [LeashTime](https://www.capterra.com/p/152017/LeashTime/)[Scout APM](https://www.capterra.com/p/151016/Scout/) Reason for choosing Time To Pet Best value for the price. great user interface Switched from [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Pet Sitter Plus had not made many updates/upgrades in several years and was lacking an app for clients to use. Review Source Response from DaySmart Software December 6, 2022 Thanks for the great review, we appreciate the support! Talk to a Capterra advisor for free and get results within 15 minutes.