--- title: "Page 2 | Time To Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Time To Pet the right Kennel solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144329/Time-To-Pet/reviews/?page=2" page_type: "reviews" language: "en" --- Time To Pet 4.9 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 2 - Reviews of Time To Pet ## Showing most helpful reviews Showing 26-50 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AN Athena N. Co-owner of Pet Mobile Hygiene Care Veterinary Used the software for: Less than 6 months ### "Everything We Needed to Get Our Pet Care Business Up and Running" September 20, 2026 5.0 Our overall experience with Time To Pet has been fantastic. As a new mobile pet care business, we needed a system that could grow with us without making the client experience complicated, and TTP has given us exactly that. There was a learning curve in the beginning simply because there are so many features and customization options, but once we learned the system, everything started working together beautifully. Scheduling, client and pet information, communication, invoicing, documents, and service requests can all live in one place, which makes running our day-to-day operations so much easier. We also really appreciate how responsive and helpful their support team has been. Overall, TTP has helped us build a much more organized and professional experience from the very beginning. Pros Time To Pet is incredibly well thought out for a pet care business. What we love most is how much it brings into one place—client and pet profiles, scheduling, communication, invoicing, service requests, documents, and business management. The client experience is clean and professional, while the backend gives us the organization and flexibility we need for a mobile business. We especially appreciate being able to customize our services and workflows instead of forcing our business into a one-size-fits-all system. Their support and educational resources have also been fantastic. There is definitely a learning curve because the platform does so much, but once you understand how everything works together, it is extremely powerful. Cons I wish the client portal offered more branding customization. We love creating a fully cohesive, branded experience for our clients, and currently the customization feels mostly limited to headers and footers. I would love the ability to customize button colors, tabs, accents, and other portal elements to match our brand colors throughout the entire client experience. The portal functions great—we just wish we could make it feel more like our business from start to finish. Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)[Logo Teddy](https://www.capterra.com/p/10183007/Logo-Teddy/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing Time To Pet We chose Time To Pet because it offered the best balance between powerful business management tools and an easy, professional client experience. A huge deciding factor was the dedicated client app that our customers can download and keep on their phones. They can manage their pets, request services, communicate with us, view their schedule, access invoices, and keep everything related to their pet care in one convenient place. We also loved that TTP was built specifically for pet care businesses rather than being a generic scheduling or CRM platform that we would have to force into our workflow. The pet profiles are detailed, communication is built into the system, scheduling and service requests are organized, documents and client information stay together, and the platform gives us room to grow without making things unnecessarily complicated for our clients. After comparing several platforms, TTP simply felt the most complete from both sides of the business—the tools we need behind the scenes and the polished, user-friendly experience we wanted our clients to have. Switched from [GrooMore](https://www.capterra.com/p/212228/GrooMore/) Too complicated for clients. Too complicated for admins to set up. Price was way too high. Customer service to address issues was slow. Review Source LA Lissinia A. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Satisfied Customer" August 24, 2026 4.0 My overall experience with Time To Pet has been pleasant. Although, I have been in business only for a few days. My experience during the trial run was great, that's why I moved forward with activating my account. Pros One of the features I like most about Time To Pet is the ability to send a report card to pet parents after the service has been provided. Cons I wish the application had the ability to track routes, so that business owners had the ability to cluster appointments based on clients' addresses. Review Source Response from DaySmart Software September 9, 2026 Hi Lissinia – Thanks so much for sharing your experience! We're glad to hear you're enjoying Time To Pet, especially the report cards, and that your trial experience helped you feel confident moving forward. We also appreciate the feedback on route tracking and appointment clustering and will pass that along to our team! AO April O. Office Manager Consumer Services Used the software for: 2+ years ### "Awesome experience using Time To Pet." September 21, 2026 5.0 It's a great experience having Time To Pet as a business partner. They are very organized and always find ways on how to help their members. Pros Time to Pet is user-friendly and the support team is helpful, accommodating, have prompt response and solves our concerns. Cons There are some limitations but we already raised those concerns and they will get back to us. The support team was not able to address the concern at the time of the chat since the feature is not available yet but they raised it to the management. Review Source jM julie M. Dog walker Human Resources Used the software for: 2+ years ### "Very expensive and less user friendly " April 8, 2025 2.0 I used time to pet for five years and although I miss the block days feature I am so happy I switched Pros I like that I could block days that we were unavailable Cons The cost was outrageous and I had to pay extra for each additional staff as well as paying all the credit card fees for the customers Review Source Response from DaySmart Software February 27, 2026 Hi Julie – Thanks for sharing your experience. We're glad the block days feature was helpful for you, and we appreciate your honest feedback regarding pricing and additional fees. We're always looking for ways to improve, and we're happy to hear that you were able to find a solution that works for you. If you ever want to check out updates or new features, you can reach us anytime at support@timetopet.com. KR Khris R. Owner Sitter Veterinary Used the software for: 6-12 months ### "Great Product for Pet Businesses" March 18, 2025 5.0 It works well and is easy to use. There is a lot of support. Pros It allows me to save time running my business by putting scheduling, messaging, client information and invoicing all in one place. Cons Challenging sometime to figure out what automations are going on. Review Source Response from DaySmart Software March 21, 2025 Thanks for the awesome review - we appreciate the support and the feedback! KD Kim D. Owner Consumer Services Used the software for: 1-2 years ### "Best Pet Sitting Software in the Industry" November 8, 2024 5.0 The onboarding process with Time To Pet was seamless in helping me transition from another pet sitting software company. Their support team is always there to answer any questions. They treat their customers like family. Pros Time To Pet saves me so much time running my business. It has a ton of features all in one system, so I don't have to switch between multiple platforms. I can keep track of client/pet data, communicate with clients and staff internally and do all of my invoicing in Time To Pet. Scheduling is a breeze and frees up time for me grow my business. I also love that Time To Pet is continuously adding new features. Cons Time To Pet offers so many features, so there was a learning curve at first. Well worth the investment. Switched from [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Lack of features including an app, ability to schedule emails, internal communication with staff/clients and texting ability. Review Source Response from DaySmart Software December 13, 2024 Thanks for the feedback and the support! We appreciate it! AB Akira B. Co-owner Individual & Family Services Used the software for: 6-12 months ### "Happy that I made the switch" October 10, 2024 4.0 Positive overall and happy with our switch Pros Ease of use, customer service, professional look, automation features Cons Inability to customize visit reports by client and packages/templates can be clunky to get started with and take more time if your client doesn’t have a regular schedule Alternatives considered [Scout](https://www.capterra.com/p/152018/Scout/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet Team and client feedback and the number of features it had that we were looking for Switched from [DoTimely](https://www.capterra.com/p/170194/DoTimely/) Lack of features we were looking for and frustrations from users Review Source Response from DaySmart Software October 23, 2024 Thanks for the feedback - we appreciate your support! DS Drae S. Founder and Fear-Free Pet Care Specialist Individual & Family Services Used the software for: 6-12 months ### "A Game-changer for Growing Pet Care Businesses" September 17, 2024 5.0 Pros As the owner of AllCompanion Pet Care, Time To Pet has truly transformed the day-to-day operations of my business. It’s simplified, organized, and streamlined everything, giving me peace of mind knowing that all aspects of my business are centralized in one place. My clients love the transparency it offers, from clear invoicing to seamless scheduling and real-time communication through the portal and app. Both are incredibly user-friendly, making it easy for me to build strong relationships with clients. Some of my favorite features are the QuickBooks integration, the scheduling tool, and the report cards. Time To Pet is full of fantastic tools that have made my business more efficient and my clients happier! Cons It's honestly difficult to pinpoint any real cons with Time To Pet. After switching from another pet sitting/dog walking software, I've been able to find everything I need over time. They’ve clearly thought through a lot of the details. That said, I do wish there was an easier way to mark off holiday weeks. It would also be great to have a client-facing board where I could post updates and announcements, so clients can check for important information on their own. Currently, email is the primary method, and since some clients opt out of receiving emails, they may miss key updates. Aside from that (and even considering that), Time To Pet has been fantastic! Switched from [PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/) PetPocketbook is a great software, but Time To Pet had more of the integrations and features I was looking for — especially as I move towards hiring. Review Source Response from DaySmart Software September 18, 2024 Thanks for the review - we appreciate the kind words! GK Greer K. Owner of Pet Care Business Veterinary Used the software for: 6-12 months ### "TimeToPet is an awesome pet care software" October 24, 2024 5.0 My overall experience has been great! TimeToPet's software has been a perfect fit for my business needs and they even have features that I didn't know I needed but that are so helpful! Pros Their team is so responsive and helpful! And they have super useful articles that explain clearly how to do things online and in the app. Any time I don't know how to do something there's an article or person to help! Cons No complaints yet and I've been using their service almost a year! Review Source Response from DaySmart Software October 29, 2024 Thanks for the awesome review - we appreciate your support! VS Vanessa S. Owner Consumer Services Used the software for: 2+ years ### "Best Pet Sitting Software Out There" June 15, 2020 5.0 I am 100% satisfied with Time to Pet and I recommend it to every pet sitter I know. I have used other products in the past and TTP is just far above exceeding any other programs out there. They are constantly taking feedback from their users and are always actively improving the product, adding amazing new features, and staying ahead of the competition. There's just no other software on the market that does with TTP does, nor do they have the TTP team backing it up. Pros TTP is a highly innovative pet sitting software that helps me run the day to day operations of a mid-size pet sitting company. With staff and quite a few clients, this software ensures nothing is ever missed and that our clients enjoy an app for themselves as well. Cons Due to the sheer number of customizations, the program can be daunting at first. However, it is completely worth the time to learn it. I had to think outside the box a bit to ensure the program could be tailored to the specific needs of my company which can be scary at first. TTP has never let me down and I've always been able to use the features and options to tailor the program to be exactly what I need. While there are a lot of documents explaining how to do things, more video instruction would be helpful however TTP's customer service is the absolute BEST. If you can't figure it out or can't find the answer you're looking for, their team is always knowledgeable and quick to respond. Alternatives considered [PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)[LeashTime](https://www.capterra.com/p/152017/LeashTime/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet TTP contained the greatest ability to tailor the program to my companies needs. It has such a variety of customizations, I feel like it was built just for my business. Coupled with their customer service, I took the leap and I am so glad I did. I couldn't imagine running my business with any other pet sitting software. Review Source Response from DaySmart Software June 25, 2020 Thanks for the great review, Vanessa. We appreciate your support! AS Amy S. President Individual & Family Services Used the software for: 2+ years ### "My IT background gave me a unique perspective when evaluating pet sitting apps and this was the best" October 4, 2017 5.0 Increased communication with staff and customers, visibility into staff work behaviors, GPS location tracking, paper reduction, lower postage costs, audit history which has provided proof when customers questioned the services they were provided, integration with QuickBooks Online, electronic payment processing, email campaigns/bulk messaging, and much more! Pros My customers use it and love it! There's something for everyone: email capture for those who prefer email for simple email communications, a customer portal for the online users, and a smartphone app for the trendiest of our clients who want instant access. Our walkers/pet sitters love it! The smartphone app puts client information at their fingertips and gives them instant access to GPS for directions to the next house. Customizable visit reports allow staff to provide a good deal of feedback to customers with very little effort. Office staff love it! We have full visibility to customer requests and data updates, as well as walker locations and their communications with customers. Client service requests and electronic payments reduce workload. Management loves it! Integration with QuickBooks eliminates double entry, and client payment processing and bulk invoicing reduce workload. Reports provide insight into the business. Time to Pet is truly the core of our business. Cons Applying a single check to multiple invoices could be more straightforward. If not caught immediately, errors resulting from improper data entry must be corrected in both TTP and QuickBooks. TTP Support has acknowledged the issue and plans to address it in a future release. Data extracts are limited to what is predefined by TTP. I would love the ability to query data directly into Excel to build the more complex reports I need. The built-in staff scheduling features are a bit too basic for my needs, so I use a free third-party product to allow staff to manage their availability and time off requests. This means that unless I replicate their work shifts in TTP manually, I risk making scheduling errors (which I have) and cause last-minute scrambling to fill gaps that could have been avoided. Payroll functionality is too simple for my business. I use Intuit Payroll, and although TTP enables me to extract data needed for payroll, it is a time consuming biweekly effort. Review Source Response from DaySmart Software October 9, 2017 Thank you for the feedback Amy - we appreciate it! Ruth C. Chief Feline Officer Veterinary Used the software for: Less than 6 months ### "Technologically superior software" April 2, 2023 5.0 Time To Pet's automated confirmations and invoicing system have freed much of my time and allowed me a more hassle-free experience with running my day-to-day operations. The integration with QuickBooks allows me painless bookkeeping and the reports show me exactly where money is coming and going so I can get a better handle on my business. I no longer worry about my staff not being notified about a change to their schedule or their pay being correct. Overall TTP has saved my company so much time and allows us to create a better customer experience, improving the quality of care we offer. Pros Its easy to transfer your client lists from previous software and customer support are there to help any time you need. The integration is pretty seamless and TTP has a lot more functionality than some of the older applications. I've been using various pet sit software since 2010, and TTP is far superior on so many levels. The Portal is easily customizable, allowing you a great deal of freedom in creating your business concept.I love that clients cannot schedule without the required fields or vaccinations of my choosing. GPS reports are customizable for different types of visits, and SMS notifications allow clients, sitters, or managers to access important messages all at once, without any back tracking or privacy invasion. Cons I would love it Time To Pet used barcoding for keys since it's difficult to search for keys unless you create a customizable field every time you search, being the default search function in TTP is for Names only. Having a larger company makes it easier to track keys using a barcoding system since we have a lot of clients and pets with the same names. I also do care for the view when you are looking at a clients schedule. It looks a bit clunky and is not ordered correctly, so you have to sift through pages of scheules sometimes. A simple calendar view would be more appealing and easier to spot inconsistencies. Lastly, there is no designation for species when adding vaccination requirements, so if you look after exotic pets and require vaccines, they won't be allowed to schedule services. Disabling this feature will not require vaccine records so they have to be manually added with every new pet. Reason for choosing Time To Pet Referral Switched from [LeashTime](https://www.capterra.com/p/152017/LeashTime/) They have been crashing and service was poor to nonexistent. They could no longer provide the service they once provided, and our business was suffering from their poor service. Review Source Response from DaySmart Software April 3, 2023 Thanks for the support and the great review! JB Jennifer B. Owner Consumer Services Used the software for: 2+ years ### "Good programme but has some flaws that need to be addressed" November 2, 2019 3.0 In the beginning, the response and answers from the owners were phenomenal -as they have grown they have added Customer Service personal and although responses are in a very timely manner they are just not as "warm and fuzzy" as they were when the responses came from the support staff. He made you feel your question or comment was most important to him - now they seem to be stock answers from the service department making you feel more like a number than a client. Pros Ease of Scheduling for subcontractors/employees on the road via the app or in the office on the computer. As well as generating subcontractor/employee invoices/pay - very little effort on admin to complete these tasks. Customer Service is very quick and responsive. Invoicing to the client is effortless - unless you do not keep up with the scheduling! Cons Like most dog walking companies or businesses, we use sub-contractors - so basically self-employed individuals. These sub-contractors have access to information that I do consider confidential. I understand the basics of subcontractors seeing the client name, address, entry/alarm code - otherwise, they would not be able to perform the job they were hired to complete - but if I am having a conversation with a client who has asked questions, made comments, etc this information should not be able to be seen by the subcontractor or employees. Yet it is if that particular individual was assigned to that particular client. Imagine your surprise when a client sends you a note on the lack of performance or how anything negative about your subcontractor/employee and that said person was able to read the entire thread! Con #2 - We do pack walks that vary day by day - every client in the pack walk is in conflict with each other according to the schedule. It would appear the scheduling aspect of the software is set up for an individual at specific times. Not such a big deal as you just have to override it but a bit of a pain when doing mass scheduling. Con #3 - When a client submits a request for service and they are a client that does not get invoiced you can not accept the request without generating an invoice. The option not to invoice is not present on client generated service requests. Reason for choosing Time To Pet We choose Time to Pet as we thought it was one of the only ones out there to service our particular requirements and the reviews. Since then, we have discovered alternatives which we are now investigating - mostly due to privacy issues. Review Source TM Tina M. Founder and Professional Pet Sitter Veterinary Used the software for: 6-12 months ### "You need Time To Pet, even if you're a solo pet sitter!" February 7, 2023 5.0 My overall experience is 10/10! I've saved myself 10 hours of administrative work with Time To Pet and my only regret is not signing up when the read the first article about it. It mirrors a level of professional to clients and gives them confidence knowing I'll be there for their pets when I say I will. It also allows my business to be transparent with policies and contracts which is extremely valuable. Pros One of the most important things to me was to be able to have once central place for my clients to do everything - review & sign a contract, complete care instructions, schedule services, pay their invoice and communciate. After trying to do some of these tasks in one product and other tasks in another product and maybe even have some handwritten notes, I felt too chaotic (and it's just me!). There are some features within each of those tasks I love that I can truly tailor the software to work for my business, to reflect us in many ways from branding to how we offer service timeframes, to automatically charging holiday fees and cancellation fees. If I have to choose my favorite features, they are the ease of scheduling for trips and the ability for customers to sign contracts. Cons Integrating with my existing business processes was seamless, plus the onboarding checklist points out businesses processes I could add or improve on. The product can be overwhelming at first because there are so many features to set up, but I feel each feature is important to explore to see if it needs to be implemented for the business. The onboarding made me take a look at my processes and find gaps, so that was an unexpected bonus. Two features I feel could be improved are reminders and texting. Currently reminders to clients (I remind them about upcoming services and invoices due) can be scheduled but I would like to see them automated. I previously used Square for invoicing and I loved how I could set up reminders in that platform. Texting is a feature however there is a limit to the number of texts that can be used before an additional charge and recently the charge increased. I do not like this limit or additional charge for a couple reasons: TTP is already the most expensive software and an additional charge is over the top to me; the "workarounds" are emails (emails get lost by clients or they just don't read & clients have the ability to unsubscribe!) and push notifications via the mobile app (the items that cause a push notification are few and I do not like feeling like i have to force my clients to download an app just for pet sitting visits for their 2x/year vacations). Alternatives considered [Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/)[PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Reason for choosing Time To Pet Time To Pet's resources available to set up my account really set them apart, because from their comprehensive and detailed articles and videos I could tell they were like me - detailed, efficient and always improving. The features were everything I needed as a solo sitter and more, plus having the ability to scale to a team model was important to me. Switched from [Square Online](https://www.capterra.com/p/275800/Square-Online/)[PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Time To Pet has previous pet sitters on their team and they know what the pet sitting industry needs to run daily and weekly operations. They've been doing this for years and I should have went with my gut and started using TTP from day 1, biggest mistake ever not to do that! Review Source Response from DaySmart Software February 8, 2023 Thanks for the great review! We really appreciate the support! Linda G. President Used the software for: 1-2 years ### "TIme To Pet is great! I should have signed up and started using it years ago. " October 15, 2017 5.0 Pros When I started looking at various software, I wanted the text update capability as that's what our clients really like! TTP has that and I, as the administrator, always see the updates and responses. I also really like that client's can't reach out directly to our IC's (users). Although one of the best features is how it links all scheduled services to invoices; both for client's and for users. It's very easy for users to generate their invoices. I signed up for the WePay accunt as well. I resisted taking credit card payments for a long time, but this has made collecting funds super easy! I also like how there is the ADD A TIP option on every client invoice. Honestly, we rarely got tips except around the holidays and on some pet sitting jobs. Almost all the new clients we've signed up using TTP add tips! I also have grown to really appreciate that clients enter their information and pets information. This has helped all of us to ensure no one is missing anything. Before we took notes at the initial meet and greet. Often times as things changed, we never updated the notes. Having a set up where the cliebts see the same information as we do helps eliminate any confussion about what to do or not to do. I also really like the reporting options. I use Quickbooks but the reporting options are different. TTP has made several changes and upgrades since I started using it. They really listen to the feedback. Cons The cons of TTP may be more on my end than theirs. We were already so busy when we switched over. It took a long time to input all the data and client information. They started an Academy to help showcase and explain very important topics and features. Honestly, I just haven't had any spare time to take advantage of it. This is another reason to start using it before you are already insanely busy!!!!! I wish there were alternative ways to do schedule changes. They have a great bulk update feature but it just changes who's assigned or if the events are cancelled. This may be an option and detailed instructions in the Academy or Help section. Again, I've been too busy to explore a lot of these features. So the 4 star ratings may be more on my end than theirs. I'm also a self admintted person so others may be able to figure some things out 100 times faster than me! Review Source Response from DaySmart Software October 16, 2017 Thanks for the great feedback! AC Alexis C. CEO Consumer Services Used the software for: 1-2 years ### "Time To Pet changed our business for the better" November 21, 2022 5.0 I wouldn't have been able to hire without it. I needed to be able to KNOW for a fact that employees were at a client's home on time, not leaving, and have pictures that show both myself and the pet owners how their pets are doing. It has taken away the fear that someone could be taking advantage of this job. Pros They have thought through exactly what a pet sitting business would need to function the best--and continue to do so. I have said from the beginning that it must be a team of people who have run a pet sitting business or been a pet sitter before to intuit exactly what we need in the business. Scheduling with small, precise windows, report customization options, and the client communication (whether it's push notifications, emails, or the chat area) are the top things we love about Time To Pet. Cons There's always areas to add on to, but I think for the cost, it's fantastic and they are always adding. My main desire would be to have an easier way to share the calendar with sitters so they can see who else is working and can switch shifts if they want. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Reason for choosing Time To Pet Modern interface, and a very small learning curve (but with way more features!). Review Source Response from DaySmart Software November 28, 2022 Thanks for the awesome review - we appreciate the support! SH Susan H. Founder Individual & Family Services Used the software for: 6-12 months ### "Great Product, Excellent Service" July 25, 2019 5.0 The team at Time To Pet (TTP) is wonderful! I transitioned from paper based documentation, Outlook scheduling, and tracking revenue in Excel and Quickbooks (I still use Quickbooks, but you can integrate TTP with it). Converting my data to CSV files for import into TTP was simple. I come from a corporate finance project management, implementation, training and customer support background for banking applications, and the knowledge base, training videos and customer support that the TTP team provides blows all of that away! It's rare if I can't find the answer to a question or issue in the Knowledge Base on my own, and when I do need help, their response time is very impressive. Both my existing and new clients are all very impressed as well. My existing clients found it very easy to switch over from sending me texts or emails, and like that they can now always check their own scheduled visits instead of having to contact me to remind them what they've already booked. New clients are always impressed that a pet sitter would have this type of technology. It definitely adds to their confidence level that they've picked a professional to care for their pets and homes. Pros This product brings together everything that I was previously managing manually into one coherent process. My clients and I have visibility into the same things, they can update their information for the care of their pets and homes at any time, and scheduling flows seamlessly into invoicing, collections and reporting. The communication option allows the client and all team members to be on the same page, with a maintained history, and no lost texts, or having to communicate information shared in a text with other people. The options for customizing the various features and modules to your specific business needs and preferences provide a lot of flexibility, and it is an excellent value for the money. Cons Because it's so extensive and has many customization features, there's a bit of a learning curve. The client facing software/app has been made simple enough for client use, but it can still be a little tricky setting up your services so that they are easy for the client to select properly, and then flow through correctly to your scheduling and bookkeeping. This might just be an individual thing for me, as I have clients who pick multiple services on one invoice (a mix of requests for overnight stays plus daytime visits), so it might just be the way that I set it up. These are very minor items, and I've found simple ways to make this all function for me without any tricky workarounds Review Source Response from DaySmart Software July 29, 2019 Thanks for the great review! TW Theresa W. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Cuts administrative tasks in half" December 23, 2023 5.0 I am extremely happy with this software and the app that goes with it. It has cut the time I spend on admin duties in half. My clients love the app and the ease of use. Pros I love that almost everything I need to run my company seamlessly is in one program rather than having to use 5+ different programs Cons It's is a pretty costly monthly fee especially for a small start-up with very few clients, but it is well worth it in the long run and to start your clients on it sooner rather than later. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet I like to be able to customize nearly all parts of the system, including system messages and invoicing. Review Source Response from DaySmart Software December 26, 2023 Thanks for the awesome review! We appreciate your support!! RJ Raisa J. Owner and Cat Sitter Veterinary Used the software for: 2+ years ### "Quality and critical product for pet sitters" September 14, 2022 5.0 Pros Time to Pet saves me tonnes of time with their customized automation. It helps me take care of many admin tasks easily and quickly. It helps me with onboarding new clients, booking and scheduling, sending reports and photos to clients, invoicing, sending saved, scheduled and auto replies, financial reports, tracking pay and hours and most importantly making sure that we never miss a visit. A new feature is added every couple of months and support is quick, friendly and helpful. Cons No cat in logo even though there are just as many cat owners as dog owners who receive updates through Time to Pet. Alternatives considered [Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet At the time (end of 2017), was the only pet sitting software that had an app that was up and running. Was also most popular with other pet sitters with reports of strong reliability. I found this to be true once I was using the software. Also has a really good facebook group for users. I think Time to Pet is also the most cutting edge for pet sitting software technology. Review Source Response from DaySmart Software September 22, 2022 Thanks for the support and the great review! BH Brianna H. Pet Care Business Owner Veterinary Used the software for: 1-2 years ### "Time to Pet is THE all-in-one pet care software" January 3, 2024 5.0 Pros Time to Pet has extensive settings and options so that you can perfectly customize your portal for your business. I find scheduling to be very easy & convenient. They are always adding updates to improve the app & customer/client experience. You can find almost any answer about the software in their help section, it has helpful articles and often times a short informational video. TTP really seems to care about their customers & their experience. Cons My clients sometimes have difficulties with invoicing & tipping, but we're often able to sort out the issue easily. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Review Source Response from DaySmart Software March 14, 2024 Thanks for the review and the feedback. We appreciate the support! Mack K. Owner/Founder Consumer Services Used the software for: 1-2 years ### "Amazing! I have nothing but good things to say about TTP and the top-notch support they provide." October 8, 2017 5.0 Let's see... Easier billing - we now require clients to leave a card on file to automatically process payments. Easier scheduling - finally a good way to track incoming requests, mark available/unavailable, and never miss a beat! And it's easy for our customers to manage their pet's info and update us as things change. No more fragmented info/data that's split between email, text, etc. Ultimately has saved us countless hours because it's now the foundation for our business and our clients know exactly where to find us and how to request service! Pros It's the best modern-day solution for keeping track of client/pet info, handling billing, tracking service requests, and more. What I like most is it's interactive and it provides our customers with their very own customer portal, making scheduling a breeze (now if only I could convince ALL of our baby boomers to use it, that's the trick). That said, the feedback from our customers has been nothing but positive over the past 2 years and they love the mobile app. Note: We switched from a competitor's system that we had been using from 2010-2015 (their software was archaic and dreadful to use - TTP is a delightful breeze in comparison). It was the best move we could've made. Cons There's nothing that I "dislike" about this software. But, if forced to choose, I'd say the mobile app needs a minor update - nothing major and I already reached out to their support team and, as in the past, I know they're giving it attention . Which is another one of my favorite things about this software...their support is incredible! Review Source Response from DaySmart Software October 9, 2017 Thanks for the great review Mack! KJ Kelly J. Owner Consumer Services Used the software for: 2+ years ### "You will be grateful you chose Time to Pet" September 11, 2020 5.0 I was a beta tester for a couple of other pet care online management start ups, but they were so complicated and frustrating to use. And more expensive than Time to Pet. I’ve been one of the earliest users of Time to Pet for my dog-walking and pet-sitting business. Immediately, it freed me from the desk and allowed me to focus on my business. It’s invaluable for scheduling clients and my team, & invoicing and payroll become automated based on the schedule. I can easily do mass mailings to any group of clients if I need to update them or offer incentives. I truly can’t think of anything I need or could want in the future that this software doesn’t provide. It can be as simple or as detailed as you like, and the developers are continuously adding features, based on user input: things like automated billing, mileage tracking, a very helpful blog with pet care industry tips, and too many things to list. What’s really useful is that, while it automates nearly everything, I can also personalize it. For instance, each of my team members earns a different amount, depending on how long they’ve worked for me, but I can plug it in once for each person and never have to figure it out again. It also automatically disperses tips fairly to the users. The phone app is so easy to use that I don’t spend more than 15 min training my team on it. Clients love the transparency and ease of paying, responding to updates, or changing their information or pet care instructions. Worth every cent! Pros The developers are always listening to user suggestions and requests and making upgrades in response. Their customer service is unparalleled in The tech industry or, really, any industry these days. Highly responsive & engaged! It makes a huge difference in my experience of the product as well as the product’s usefulness. Cons Sometimes I feel like there are more features than I’ll ever need, but I can see how desirable they are to other companies in the pet care industry. Review Source Response from DaySmart Software September 14, 2020 Thanks for all of the support - we appreciate it! BP Breanne P. Owner/Operator Veterinary Used the software for: 6-12 months ### "I’ve trialed over 30 softwares - Time to Pet is THE BEST" October 23, 2020 5.0 TTP is a lifesaver. It takes a couple days to get things set up the way you want them, and you’ll tweak things as you go, but once it’s set up it saves you SO MUCH TIME! As a pet sitter you are always on the go and trying to juggle all of your clients invoices and reservations, while ensuring accuracy, can be a daunting task. I’ve tried over 30 different softwares, many of them pet-sitter specific and others that aren’t. TTP is by far the most customizable, user-friendly, attractive UI. Pros TTP is already very comprehensive and includes everything you need to run your business, but they are constantly improving and adding new features throughout the year. Cons The built-in WYSIWYG editors are not great for making eye-popping emails. I’d like to see HTML/CSS capabilities in the future. Alternatives considered [PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Scout](https://www.capterra.com/p/152018/Scout/)[PetSitConnect](https://www.capterra.com/p/154795/PetSitConnect/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet I spent time setting up an account with each of these softwares and more. I added dummy clients and fake services to test out all the features. There was 1 or 2 that were way too advanced and were more appropriate for large pet sitting companies with 5+ employees and hundreds/thousands of clients. But as a solo pet sitter I was looking for something comprehensive but also with a simple and intuitive interface. TTP was by far the most customizable, especially compared to Scout (which I loved the UI, hated that there were almost no customizable settings). So, I’m able to set TTP up to follow the policies of my business in terms of billing due dates, holidays and extra pet fees, clients are automatically asked to approve the service agreement when logging in and will be prompted whenever I update the terms. I can customize the emails, invoices, and messages that go out to clients. Review Source Response from DaySmart Software October 26, 2020 Thank you for the great review - we appreciate your support Breanne! VR Verified Reviewer Owner Consumer Services Used the software for: 2+ years ### "Too expensive for Large Teams" January 12, 2023 2.0 Originally enjoyed using it. It's been a gradual decline. Hopefully they resolve issues and lower pricing. Pros \- gps tracking - client tags - DOC tab under client profiles for photo and video references for walkers Cons it can be glitche from saving schedule changes, to uploading photos, to GPS deciding if it wants to work and customer service. tech issues are seen more with android users too. Overall, it doesn't seem worth the issues for over $100 a month. Review Source Andi G. Owner Consumer Services Used the software for: 2+ years ### "I rely on Time To Pet for my business everyday" January 16, 2018 5.0 My business is organized and I don't miss messages or scheduled visits that clients have requested. I don't think I could run my business effectively without it. Pros I tried a few different software options when I began my pet sitting/dog walking business in 2014. After struggling with another popular software for a month and still not understanding the simplest of tasks, I tried Time To Pet and within one day I could do everything without having to watch training videos and 'learn' how to use it. It's simple for me and my clients constantly tell me it's simple for them and they love it. The creators of Time To Pet are actively in touch with us (the users) through a Facebook group dedicated only to their customers. They answer questions and concerns very quickly and have been working on updates and new features constantly. Every couple of months, another cool feature is added. Cons I wish I could respond to client messages by replying to their emails or texts. I receive their messages in a timely fashion but replying can be a lot of extra steps. I'm sure this is something they are working on incorporating in the near future though. Review Source Response from DaySmart Software January 19, 2018 Thank you for the review Andi! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.