--- title: "Time To Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Time To Pet the right Kennel solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144329/Time-To-Pet/reviews/" page_type: "reviews" language: "en" --- Time To Pet 4.9 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Time To Pet Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Matthew W OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months. “There are so many helpful articles and videos that have gone such a long way for me as I transfer my business over to TTP.“ July 13, 2026 EM Erica M Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I wish I could get a refund for all of the months I paid for their software while they failed to do the one thing the website was designed to do, notify me of new requests.“ January 26, 2026 DS Drae S Founder and Fear-Free Pet Care SpecialistIndividual & Family Services, Self-employedUsed the software for: 6-12 months. “Some of my favorite features are the QuickBooks integration, the scheduling tool, and the report cards.“ September 17, 2024 EM Erica M Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I received multiple new prospective client requests, but time to pet failed to notify me of them.“ January 26, 2026 KD Kim D OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The onboarding process with Time To Pet was seamless in helping me transition from another pet sitting software company.“ November 8, 2024 TM Tina M Founder and Professional Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I do not like this limit or additional charge for a couple reasons: TTP is already the most expensive software and an additional charge is over the top to me; the "workarounds" are emails (emails get lost by clients or they just don't read & clients have the ability to unsubscribe!) and push notifications via the mobile app (the items that cause a push notification are few and I do not like feeling like i have to force my clients to download an app just for pet sitting visits for their 2x/year vacations).“ February 7, 2023 GK Greer K Owner of Pet Care BusinessVeterinary, Self-employedUsed the software for: 6-12 months. “TimeToPet's software has been a perfect fit for my business needs and they even have features that I didn't know I needed but that are so helpful!“ October 24, 2024 Ruth C Chief Feline OfficerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “Lastly, there is no designation for species when adding vaccination requirements, so if you look after exotic pets and require vaccines, they won't be allowed to schedule services.“ April 2, 2023 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew W. Owner Consumer Services Used the software for: Less than 6 months ### "Tremendous Petcare software at an unbeatable price!" July 13, 2026 5.0 My experience so far has been 10/10. The people working for Time to Pet have been extremely helpful as I transfer my business on to TTP. I am very pleased with the results so far! Pros Time to Pet is an incredible software that is easy to utilize at a tremendous price. There are so many helpful articles and videos that have gone such a long way for me as I transfer my business over to TTP. Not only that, but the customer support is second to none. Everyone is so nice and responsive! I feel as though this software will take my petcare business to the next level and I am so happy I chose Time to Pet! Cons I don't think I have anything negative to say about Time to Pet. If there's anything 'negative', I would say there's a lot to learn. But the folks at Time to Pet make it easy to learn everything and get you on track. Review Source Response from DaySmart Software August 10, 2026 Hi Matthew – Thank you so much for the fantastic review! We're thrilled to hear the articles, videos, and support team have made your transition a smooth one. It's great to know you're feeling confident with the software and excited about what it can do for your business. We're so happy to have you with us! MC Mark C. Owner Consumer Services Used the software for: 2+ years ### "TLDOM Review" September 8, 2026 5.0 its been good and easy to use. its easy for staff to use. the app is easier to use now with admin features Pros the team and client management. Makes it easier to management my employees. its easier to manage payroll as well Cons the lack of CRM and ability to add other connectors like 3rd party apps. I wish you could add more automation Alternatives considered [PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Reason for choosing Time To Pet it more developed for pet sitting and DOg walking Review Source EM Erica M. Pet Sitter Veterinary Used the software for: 6-12 months ### "Horrible Software, Does Not Send Notifications" January 26, 2026 1.0 Awful. I wish I could get a refund for all of the months I paid for their software while they failed to do the one thing the website was designed to do, notify me of new requests. Pros Nothing that I can think of, honestly. I really did not like this software at all. I was extremely disappointed as it did not do its job. Cons I received multiple new prospective client requests, but time to pet failed to notify me of them. All of my notifications were turned on so I should have received some sort of notification, but I received nothing. Not via email nor on the app. I only noticed the requests when I happened to log into the website on my laptop and noticed a notification icon in the top corner. By that point, two months had already passed since those requests had been submitted. This is devastating as a new business owner to learn that I missed out on several new clients due to the failure of a software that I was paying $25/month for. Use at your own risk. Review Source Response from DaySmart Software February 27, 2026 Hi Erica – Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with notifications, it's completely understandable how frustrating this must have been. We take situations like this very seriously and would like the chance to investigate what happened and see if we can help prevent it in the future. Please reach out to us directly at support@timetopet.com so we can work with you to address your concerns. BW Bree W. Owner of a pet sitting business Consumer Services Used the software for: Less than 6 months ### "The Best Pet Business SOFTWARE!!!" August 19, 2026 5.0 excellent easy to use. very helpful customer service. I loved the onboarding video calls. That was priceless to get my business running smoothly. My customers like the software too. Pros I love time to pet. The software if fantastic and does everything I need for my pet sitting business. And the customer service from staff is a 10 star review and it's FREE. They help me all the time and I couldn't run my business without this software and the staff are very key to my success. Cons I don't have anything I don't like. The software is great. And does everything I need. Love it so much Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) it didn't do anything I needed and was driving me crazy. Review Source Response from DaySmart Software September 9, 2026 Hi Bree – Thanks so much for sharing your experience! We're so glad to hear Time To Pet has become such an important part of your business and that you've had such a great experience with our team. It's wonderful to hear that onboarding helped you get up and running smoothly too. We really appreciate your kind words! DN Diana N. Owner Veterinary Used the software for: 6-12 months ### "Five Star Customer Service (and Rocky, too!)" July 30, 2026 5.0 Overall, I'm very pleased that I chose to use Time To Pet. It lends credibility to my LLC and saves me a lot of time that would otherwise be spent manually tracking clients, visits, payments, and so much more. Pros Their customer service is excellent, including their AI assistant, Rocky. Rocky almost always answers my questions accurately and promptly, and provides relevant links and screenshots, which saves me tons of time! If Rocky doesn't know the answer, I get connected to a human during business hours. I have sometimes even received resolution from a human outside of business hours. Essentially, I hear from customer service as soon as practical - if not sooner. And they always go above and beyond, such as providing links to learn about alternative solutions when more than one may apply to the given scenario. Cons They allow users to submit feature requests (another pro, actually). I've submitted one to enable chat reactions within the client conversation section of the portal. I believe this feature would mirror the typical texting experience and prevent both the awkward non-response and the otherwise unnecessary text reply. Review Source Response from DaySmart Software August 10, 2026 Hi Diana – Thank you for such a thoughtful review! We're so glad to hear Rocky and our support team have been able to save you time and get you the answers you need, whether it’s through helpful resources or one-on-one support. It's great to know the software is also helping you spend less time on administrative tasks and more time running your business. BG Bethe G. Pet Sitter, Dog walker, Administrator Consumer Services Used the software for: 1-2 years ### "some pros & cons" July 29, 2026 5.0 Very good experience - I wish I had the time to learn more of the tools. Im sure I could be doing things faster and better. Pros I value the customer support when I do have questions. My favorite part of time to pet is the invoicing/ billing. Weather the customer books online or don't - it's still easy and neat. Cons I wish there was a giant area to pop up to say when we are out of town or booked. No one sees the small area where its located. OR even the option to make the Font Larger. I also wish there was a Zelle or Venmo option to pay right in the program Review Source Response from DaySmart Software August 10, 2026 Hi Bethe – Thanks so much for the great review! We're glad to hear invoicing and billing have made managing payments simple, and that our support team is there when you have questions. We appreciate your feedback and hope you get the chance to explore even more of the tools as you have time! SF Shannan F. CEO and Founder Consumer Services Used the software for: 6-12 months ### "A must have for any pet care business!" August 4, 2026 5.0 Overall, it has been great. It has made things so much easier. There is less on my mind about what I need to do for the company. It is just my wife and I, so this has been an extremely easy transition from doing it as a fun side gig, to it being our second job with out own company. Pros Hands down the best part of Time To Pet is the ease of use for both myself as the owner and from what my clients have told me about using the software. Cons I understand having to pay extra for having workers under you, but it isn't exactly friendly when there is a team of owners. I have to pay extra for my wife to use the software. Review Source Response from DaySmart Software August 10, 2026 Hi Shannan – Thanks so much for sharing your experience! We're glad to hear the software has made things easier for both you and your clients, especially as you've grown from a side gig into your own business. It's great to know it’s taken some of the day-to-day stress off your plate and helped you feel more organized. AB Ashliegh B. Dog walking and sitter Consumer Services Used the software for: 2+ years ### "Excellent software!" August 12, 2026 5.0 1000% would recommend. Nothing negative to say. So easy to use back office, they always respond within a good time frame. Pros Value for money, anyone who ever complains about the cost I don't really understand given this organizes everything to do with my business. Our owners love it, I love it and so do the other walkers. Easy to use also! Cons I wish I could set contracts up for my walkers to easily sign. I love that I can do this with my customers. But would be awesome to keep contractors forms on here with the ability to sign as well. Review Source Response from DaySmart Software September 9, 2026 Hi Ashliegh – Thanks so much for sharing your experience! We're glad to hear Time To Pet helps keep your business organized and that you and your team find it easy to use. We also appreciate the feedback on contractor forms and e-signatures and will pass that along to our team! MC Michelle C. Cat Sitter Consumer Services Used the software for: 1-2 years ### "A great hub for organizing your pet care business!" August 31, 2026 5.0 I am satisfied with the many functions and customer support. I wish messaging with clients was smoother like texting but it is nice to keep records of your convos. I am a cat sitter who sends lots of photos. Pros Time To Pet is great software for keeping neat records of transactions and customer information. I appreciate the customer support I have needed a few times, mostly when setting up. The software helps me maintain a professional appearance with my clients. Cons 1\. I wish the site was easier to navigate. I am a visual learner so all of the sections are a little overwhelming. Just a little bit. 2. When messaging clients, I wish it was a one click process and not having to return to the screen where it says "client details" 3. The fee per month is a little high when just starting out with few clients. Review Source Response from DaySmart Software September 9, 2026 Hi Michelle – Thanks so much for sharing your experience! We're glad to hear Time To Pet helps you stay organized and maintain a professional experience for your clients, and that our support team has been helpful along the way. We also appreciate your feedback on navigation, messaging, and pricing and will be sure to pass it along to our team! Kaitlyn F. Pet Sitter Hospitality Used the software for: I used a free trial ### "Worth Every Penny " September 11, 2026 5.0 Pros I am a new user, and they have made everything so easy for starting up my business. I had a hold on my payouts and had to contact customer support, and they helped me immediately with verification. The value of this platform for what you pay is amazing. It seems very easy to use and user friendly. Cons I haven't had any cons as of yet. Like I said I am new to using the platform and have not yet booked anything. Review Source RC Rebecca C. Owner Consumer Services Used the software for: 1-2 years ### "Highly recommend for pet care providers" January 14, 2022 5.0 Pros TTP is very easy to use, especially for my clients. It is customizable so I can add my logo and business colors to it and there is SO much to customize but they also help by giving you templates too. It has helped me stay organize and there is a free downloadable app too. TTP still updates their software to keep up with the times and they truly listen to feedback. Cons Only con is the extra price per employee, I am happy I don't have too many employees but I am still growing and wish to add more & more so when I get further in business I am worried about the cost. Alternatives considered [PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/) Reason for choosing Time To Pet I really liked there free app which was easy for all my clients to download and use. TTP also offered more customization options and to me seemed easier to navigate. Review Source Response from DaySmart Software January 24, 2022 Thanks for the great review! LK Leslie K. Owner Consumer Services Used the software for: 2+ years ### "Solid Software - Price could use improvement" February 8, 2025 4.0 Time to Pet is easy to use. When I was working for a pet care company, we used this software for the five years I was there. Access to client information was simple as well as schedule completion. I also used some of the admin side of things when I was testing it for my personal company. I chose a different software instead that’s affordable and has great customer service. Pros Profile customization and streamed onboarding process. Cons Cost for additional users was high at $15/mo per person. It’s essential to keep overhead costs low for us to continue paying our contractors their fair wages. Time to Pet doesn’t have enough additional features to justify those costs compared to other products. Review Source Response from DaySmart Software February 27, 2026 Hi Leslie – Thanks for sharing your feedback! We're glad Time To Pet has been easy to use and helpful for accessing client info and managing schedules. We appreciate your honest input on pricing and feature needs, as it helps us continue to improve. If you ever want to explore updates or new features, you can reach us anytime at support@timetopet.com. JD Jennifer D. Owner Consumer Services Used the software for: 2+ years ### "The BEST software for Pet Care Professionals" August 12, 2020 5.0 I LOVE the Time To Pet software and their team. They are such a great company and are always striving to make their software more user friendly for their clients and for their client's clients. It is the best pet sitting software out there, I believe. It has really helped me grow my business operation in a professional manner while their pet sitting reports complete with GPS, time tracking, photos, notes, and checklists on each pet help give our clients the peace of mind they deserve when they are traveling and away from their pets and home. Pros Time To Pet has a robust online help menu that takes you step by step which really shortens your learning curve as a user. And if the help menu doesn't offer you an answer, Time To Pet's support team is super responsive and will go above and beyond to help you find a workable solution. Their team really listens to their client's feedback and constantly innovates their software to better meet our needs. All in all the Time To Pet platform streamlines processes and helps my business run smoothly so I can spend more time in the field caring for our pets or managing my team and less time in the office as an administrator. They have really automated a lot of processes like invoicing, for instance, to make it fast, easy and accurate. I also love how Time To Pet allows you to template weekly recurring services for clients to help save them and you time. Cons I believe there is still room for improvement on the scheduling side of the software. Visually the calendar can be overwhelming and complex/time consuming to manage when you grow your business and have lots of teammates in the field and multiple service areas. And I believe the scheduler on the client side can be a bit complex and confusing for them. It is not always easy and intuitive for our clients to build their own pet sitting service requests when they are looking for different visit durations across 3 or 4 daily service windows. The clients who are comfortable with technology can usually get it but some really struggle with it so we just have them message us through the software what they need and then we build the service contract for them. Reason for choosing Time To Pet Time To Pet was recommended to me by another professional pet sitter who had trialed other pet sitting softwares and she still preferred to stay with Time To Pet. So I trusted her judgement and experience when I started my business and went all in with Time To Pet from the get go. I'm so glad I did. Review Source Response from DaySmart Software August 24, 2020 Thank you for the great review - we appreciate it! DO Darrell O. Owner Used the software for: Less than 6 months ### "I wish I'd started using TTP years ago. I estimate it saves me 45-55 hours per month! Thrilled!" April 5, 2018 5.0 There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more, each month-end, just to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes - and it would be even faster (1 click of a mouse) if I didn’t choose to check the automated invoices and add a personalized note to each client. Our client’s schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to manage and track - and all pet information is immediately accessible to my entire team at any time. Although I found the software a bit confusing (there is a learning curve), I would still rate "ease of use" at 5 out of 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design. I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues) Pros There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more each and every month-end to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes. It would be even quicker if I didn’t choose to check the automated invoices and personalize notes to each client. Our schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to track - and all pet information is immediately accessible to my entire team. Cons Although I found the software a bit confusing (there is a learning curve), I am rating "ease of use" at 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design. I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues). Review Source Response from DaySmart Software April 6, 2018 Thanks for the great review Darrell - we appreciate it! BM Beth M. Owner/ Founder Consumer Services Used the software for: 2+ years ### "After 9 years- we finally have software that makes our jobs SO much easier! Clients love it, too!" October 4, 2017 5.0 This software quite literally saves me hours of work each week and has allowed my business to grow rapidly. It also makes our company look more professional and polished. And it has eliminated billing mistakes as well as payroll errors since both are based on the actual schedule of services performed. I'm a pet person- not an accountant! Time To Pet allows me to focus on what I love to do. Pros Where do I start? I am obsessed with this product. We tried several along the way and thankfully found Time To Pet. The customer representatives have been beyond speedy and helpful from the set up process to adding features along the way. They truly have thought of every detail that both the clients , the sitters/ walkers and managers need to provide the best possible pet care. Hours we used to spend billing clients are now just minutes. Payroll is also a breeze now! Our walkers have an app to use on their side of things and have all of the latest info in real time at their fingertips including schedule changes, client notes and directions. They can also view their schedules and pay stubs right in the software! Our clients LOVE the clean and easy to follow client portal and the new phone app is a huge hit with them, too. As a manager, my time can now be spent on building business as well as running an organized company with MUCH less effort than before we migrated to Time To Pet. Lastly I love that we have TOTAL control of all the wording, branding and colors that our clients see when using the software. Our company started in 2007 and we currently manage 26 walkers and over 200 clients with the help of this product. Trust me when I say we have tried it all. And after two years with this software I can't imagine how we survived without it!!! You can tell a dog walker helped to create it- it's absolutely perfect for our pet care needs. Cons We would love to see an admin phone app for the managers, but I know they are working on that! Review Source Response from DaySmart Software October 9, 2017 Thanks for the feedback Beth! Beth G. Co-Owner Used the software for: 2+ years ### "Easy to learn, easy to use, and updates every few weeks in response to user feedback!" October 4, 2017 5.0 It keeps us running smoothly with very little office support needed! Pros It is VERY customizable and allows users to create profile questions and fields, and determine which are mandatory for new clients to answer. Searching and pulling reports is very easy, and our pet sitters love having access to all of their clients on the app, which is amazing! The conversation feature is great as well, and allows us in the office to be included in conversations between pet sitters and clients, and chime in where needed. Can easily see where keys are located, and even has fun features like pet birthday reports, so we can reach out to clients to wish their pets happy birthday. Many clients choose to keep their credit card on file, and running charges is quick and easy. Cons Once you set up a template, you can bulk edit most of the details in it, except for the frequency. For example, if someone gets walks Mondays and Wednesdays, and decides to add Tuesdays, I can't open the original template and just check "Tuesday" to add it to the template. I have to create a new service for just that one day. I don't like that I can't require credit cards on file for just NEW clients, it's either all clients or none. Review Source Response from DaySmart Software October 5, 2017 Thank you for the great feedback Beth - we appreciate it! SD Shelly D. owner/manager Veterinary Used the software for: 2+ years ### "Great app, will change your business for the better" October 26, 2020 5.0 It's a great app with very minimal issues. Any problems that arise are usually just questions that are answered quickly with excellent customer service. The only frustrating bits usually have to do with cellular service or technology issues that they are not directly responsible for but are always happy to help with. Pros The app provides transparency for our clients allowing them to be a virtual partner in every visit and allows the client to see & appreciate all the love and energy a sitter puts into each visit. In the end the it improves the relationship in both directions and as a business owner, that's what it's all about. Cons I looked at all the pet sitting apps. At that time, the available apps weren't "customizable" and required that you run your business using their format and none of them provided an improvement on the system I had created. Not until I found Time to Pet, which is completely flexible to use in a way that suits any business, was I ready to jump onboard with an app. However, this aspect of the app is possible because of the thoroughness of the app which made it initially less than user friendly. I understand that they have since instituted a more intensive hands on approach to training new users. Now that we experienced with it, it's great. Reason for choosing Time To Pet When we started using TtP, it was the only comprehensive app with all the features we wanted & needed and that allowed us to mold it to our business model. Review Source Response from DaySmart Software October 27, 2020 Thanks for the great review - we appreciate your support! CR Cynthia R. Chief Pet Minder Consumer Services Used the software for: 1-2 years ### "Save time with Time to Pet! " June 23, 2023 5.0 I have had nothing but positive experiences with TTP and am happy to continue to use them in the future! Pros I love how user friendly TTP is for both users and clients. It is an exceptional organizational tool that I don't know how I lived without. Cons There are always ways to better customize the experience but TTP does a great job at listening to users and implementing changes. Reason for choosing Time To Pet It seemed to be the most user friendly and customer service was highly ranked and reported among users. Review Source Response from DaySmart Software June 26, 2023 Thanks for the great review! We appreciate the support!! JC Jori C. Owner/Manager Consumer Services Used the software for: 2+ years ### "Happy with product, have used for years" June 29, 2023 4.0 Pros Easy to customize and use, good number of reporting features to track metrics Cons Wish invoices were emailed automatically to clients, and sent auto reminders if they were past due. Review Source Response from DaySmart Software July 3, 2023 Thanks for the review and the support - both are appreciated! EL Elizabeth L. Owner Veterinary Used the software for: 2+ years ### "Couldn’t run my business without it!" June 27, 2024 5.0 Makes my life and my clients lives so much easier when it comes to their pet care. Pros Everything is in one application from client onboarding, scheduling, invoicing and payments. Cons There are some features that I wished were a little more customizable but they are constantly improving so with time it will happen. Review Source lS lisa S. entrepreneur Consumer Services Used the software for: 2+ years ### "My Savior" December 6, 2022 5.0 every time i have a question about something i can't figure out, time to pet's support comes to the rescue to simplify my confusion. Pros if i could have designed a software to use for my biz, it would be exactly like what time to pet offers. it makes me feel like my "job" is a cake walk. sometimes i feel like i don't even have to do that much to run my company, because time to pet does everything for me. Cons on occasion i think of something i wish time to pet did/does, but then sure enough months later, time to pet comes out with this feature. Reason for choosing Time To Pet i asked a colleague who raved about time to pet. i've never even heard of any other companies that do what time to pet does. Review Source Response from DaySmart Software December 7, 2022 Thanks for the review and the support! TB Tony B. Owner Consumer Services Used the software for: 1-2 years ### "Stand Out From The Crowd!" May 28, 2020 5.0 Maintaining an accurate database of our clients and ICs, customize this information, draw many reports from it, and allows me and the wife to schedule effectively and reliably. Great feedback from clients old and new. Customer service, which is so important, is second to none. Pros Great features, a professional looking app which is very reliable, and support which is second to none - quick, friendly and they always strive to answer any issues first time. Cons I haver everything I need on this package and cannot think of anything I would add. If I did, I know that they listen and consider adding. During my time with them (1-2 years) they regularly putout updates with new features most of which you can chose to use / activate, or if not relevant to how you run your business, you just don't use it, or consider adding it as you didn't realize you needed it! Reason for choosing Time To Pet I was looking initially for a software package which looked cleaner and crisper, with a reliable payment facility built in so I could take payments, and one which integrates with Quickbooks. Review Source Response from DaySmart Software June 8, 2020 Thanks for the review Tony! MR Melanie R. Owner Consumer Goods Used the software for: 2+ years ### "Fantastic back up service " December 9, 2022 5.0 I can not fault this platform, if I have a problem it is resolved very quickly , even with the time difference, I m in Western Australia Pros Very easy to use , receive great feedback from my clients , a selling point for my business Cons Would like to see to be able to upload videos onto client portal , able to block more than one day off at a time , financial year reporting (July- jun ) as an option Reason for choosing Time To Pet Recommended Review Source Response from DaySmart Software December 13, 2022 Thanks for the great review and the feedback! TW Tonya W. Owner Farming Used the software for: 2+ years ### "Best Pet Sitting Software hands down!" December 18, 2022 5.0 This is the best organization tool for a pet sitting business. I show it to other pet sitters all of the time. I always get compliments on how we run our business and it's thanks to you! Pros The ease of use is excellent. I have a lot of older clients that aren't tech savvy and we've always been able to walk them through set up and use with no issues. Anytime we've needed help, customer service has been superb. Cons So far, nothing. Reason for choosing Time To Pet The overall ease of use. Review Source Response from DaySmart Software December 26, 2022 Thanks for the incredible review! We appreciate your support! DG Danielle G. Owner Consumer Services Used the software for: 6-12 months ### "Easy to Use and my Clients love it too!" November 29, 2018 5.0 MOST of all, the added level of professionalism that goes along with having a program like this is HUGE! It keeps you organized and able to focus more time on the fun stuff (loving dogs) than on admin work. My experience to date has been nothing but fantastic! Pros I loved how quickly I was able to learn the software. I had trialled two other programs as well and found that neither had the ease of use that Time to Pet offers. They really strive to make your transition into using the program a smooth one, offering you a step-by-step learning tutorial and thereafter an even more informative info/learning session with one of the program reps if you choose. My client's love the ease of use as well and look forward to their daily reports sent to their email. Cons \-I do wish there were a few more Icons for the reports. -I would like to have the same admin access from my phone through the app to make adjustments on the go rather than having to use my computer (I believe they are working on this). -I am also looking forward to the integration of Quickbooks (in Canada) -Would love to see video capability added in when sending the reports out rather than just photos. -I would also like to have a number to call in times when I just want something resolved quickly. While their customer service really is great, I am just the type that likes to pick up the phone rather than communicate via email. Review Source Response from DaySmart Software December 3, 2018 Thank you for the review Danielle - we appreciate it! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.