# CampManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CampManager the right Campground Management solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144308/CampManager/reviews --- CampManager 4.7 (48) [View alternatives](https://www.capterra.com/p/144308/CampManager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CampManager Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-25 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Chris C. Middle School English Teacher Education Management Used the software for: 2+ years ### "Does What It Says" January 15, 2019 4.0 Pros Camp Manager allows me to organize the campouts we take with Scouts. That's all I need, and all I want. It's not overly fancy, nor overly complicated, but I don't want it to be. I can use this to make sure we have a roster, then use that info for everything else I need. It's nice to have one place that I can use for Boy, Venture, Cub, and even Girl Scouts. Cons Some people in my group found the login process tricky. I didn't, but it's something to be aware of. Review Source LO Louise O. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Using CampManager" August 27, 2018 4.0 We are able to easily look at individual customer details - bookings, invoices raised etc. The Customer Service is excellent - always very helpful. I can now invoice quarterly electric/water easily. Can keep track of storage customers payments easily as well Pros Easy to learn the basics, system covers all areas of running a holiday park with a wide range of services/facilities. Cons Difficult to look at the 'History' of a booking - if a customer has made changes the system uses Notepad for details of emails etc. which is not easy to read through. Does not integrate well with pitchup.com. It causes more work for us as minimal details are transferred to CampManager, plus allocating specific pitches not ideal. Not happy about paying CampManager for more than 10 allocated pitches, particularly as the 2 systems do not work well together. Review Source MW Mark W. Managing Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Good, but wish it could do more" July 7, 2016 4.0 The guys at Campstead are a pleasure to work with and the system is generally very good. Simple to learn and use without techy overload. My only gripe is that when asking for certain reports I am told the system cannot do that and I have to download everything into a spreadsheet to then cut from. A bespoke report tool or capability would be nice, as would a CRM module. Pros Simplicity Cons Not comprehensive enough Review Source KM Kirsten M. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Efficient system with helpful service." November 2, 2018 5.0 Very positive, the staff are always helpful. Pros The software is reliable and user friendly. The support team are always excellent. We get consistently positive feedback on the ease of use from our customers. We have found that we are getting increasing number of online bookings which means we aren't constantly on the telephone to customers at all hours. Cons Group bookings aren't that easy and it would be nice to have a facility to link bookings. We get quite a lot of family groups staying, each with different criteria, and it would be useful to have a way of booking these more simply. Review Source MJ Mark J. Administrator Leisure, Travel & Tourism Used the software for: 2+ years ### "Now booking for our 4th season with CampManager - simple and effective system with great support." November 29, 2017 5.0 Great management information and excellent back up enables us to closely monitor our business performance on a year by year basis. Pros Easy to use for booking in our office. The system is also very easy to interrogate for management information to aid marketing campaigns. The ability to export to excel is also useful to create mailout lists to Mailchimp. Review Source EL Ed L. Owner Gambling & Casinos Used the software for: 6-12 months ### "Customer Service second to none!" August 14, 2018 5.0 The whole experience, from the moment we first set eyes on Niall at the Glamping show, has improved our whole business management no end. It is almost a delight to wake up in the morning! Although the experience hasn't always been plain sailing, in terms of coming to grips with the new system, it is brilliant now and I'm so glad we made the switch. I can't get over how unfailingly patient the guys are...they need a pay rise! Pros The ease of use...massively helped by the lovely staff who are always so helpful, cheerful and patient! We love Campmanager! Cons Not being able to make a direct refund to a customer Review Source Response from CampStead August 22, 2018 Hi Ed, Thanks so much for your great review of CampManager. Glad the system is working so well for your Glampsite. RB Rachel B. owner Hospitality Used the software for: 6-12 months ### "Taylor made for your campsite!" August 21, 2018 5.0 Amazing customer service!!!! Really impressed with the diversity of the software. Pros Can see day to day who's coming and going and staying. Customers love the site map and find the booking process easy. The Chart clearly show which pitches are free/ occupied and you can change from week view to month view. Cons Took me a good couple of months to be completely confident with the system, but im a bit of a techno phobe ! The Campmanager team are available at the end of the phone/email to sort out any issues though. Review Source Response from CampStead August 22, 2018 Hi Rachel, Thanks for your great review of CampManager. Its good to see that it is working so well for your campsite. bL beccy L. manager Hospitality Used the software for: 6-12 months ### "perfect easy to use booking system " August 21, 2018 5.0 Pros So easy to use and navigate, the support help is useful, Contacting support couldn't be easier and always are willing to help. Cons the only thing i find difficult is setting up vouchers... struggle to understand the way it is set up. Review Source Response from CampStead August 22, 2018 Hi Beccy, Thanks so much for your review of CampManager. Glad the system is working well for your new caravan park. With regards to the Voucher Code Facility within CampManager. I know this can be complicated if not using it often, as there are many variables when setting Voucher Codes. Don't worry, the support team has this covered for you. Just get in touch anytime you need a Voucher Code setup, and we will be happy to do this for you. GM Georgie M. operations manger Leisure, Travel & Tourism Used the software for: 2+ years ### "Fantastic Serivce" January 31, 2017 5.0 Everything is so easy and very simple with this system , would highly recommend it to any business. needing help with booking's . Pros Its very easy and simple .. when showing new staff how to work the system its very simple. Cons How it logs you out so often Review Source LJ Lauren J. Senior Customer Services Advisor Leisure, Travel & Tourism Used the software for: 2+ years ### "Pickaquoy Review" July 7, 2016 4.0 We normally deal with Kenny who is very helpful and efficient. We find campstead easy to use, almost so easy you could get through a booking without training! Pros Simple to use, simple to edit a booking Cons Cant make more than one booking at a time. Review Source IW Ian W. Owner Used the software for: ### "Life has become so much easier!" November 10, 2015 5.0 I eventually made the decision to enter into online booking after much deliberation. How I wish that I had done it earlier! CampManager has been a 'godsend' to our Caravan and Camping Park. All the hassle of weekend planning has been eliminated, customers can choose their own pitch and opt for other options. My worries about 2 customers turning up on the same date for the same pitch were completely unfounded and we have not had a single problem throughout the whole season. In addition any help or explanation needed has been given by the CampManager team with patience and clear instruction, the whole system works with common sense and practicality. CampManager has also enabled me to modernise my record keeping for the Static Caravan part of our business, the sending of invoices can now be done quickly and easily. If there are any other doubters out there my advice would be to 'just go for it'! Review Source PJ Pollyanna J. Owner Used the software for: ### "Effective and easy to use software supported by great customer service" April 27, 2016 5.0 Camp Manager is reliable and effective software that makes online booking clear and simple, and allows multiple staff users to access the system simultaneously. Our staff have found it is easy to use. A large percentage of our customers are choosing the online booking option, saving staff time and increasing bookings by attracting customers who wish to book in the evenings when the staff are unavailable. As Camp Manager can be accessed from any internet device including phones, managers can view bookings, invoices and accounts when out and about on the park, or away from site. Support staff at Camp Manager are always available and helpful. Review Source SM Stephanie M. Park Manager Used the software for: ### "Excellent system,quick and simple to use,very good telephone support" March 14, 2016 5.0 We have found that the Campstead program has made our office much more efficient. The step by step booking system makes it simple to teach new staff how to use it. At a glance we know which customers are arriving / leaving. Balances are also displayed clearly. The review forms are a great way to collect feedback from our customers.The telephone support is excellent. We are talked through problems and given clear explanations,so we learn from the support system too. Review Source CO Cathal O. Owner Used the software for: ### "Very happy with the CampManager online booking facility. " November 3, 2015 5.0 Our experience with CampManager system has been very positive. Guests are able to book online 24/7, which helps to drive business. It has saved us time, no more getting card details, processing payments and confirmation emails, now all automated. Any minor teething issues were quickly and ably dealt with by the Campstead team and we would, and have, recommended CampManager to other campsites. Review Source PB Peadar B. Manager Used the software for: ### "Excellent product" November 8, 2015 5.0 Camp manager has taken the majority of booking admin away. Blends seamlessly into our website. Extremely well designed software giving ease of use. Excellent functions such as multiple group bookings. We would highly recommend to any campsite or holiday park as an essential online booking software provider. Review Source JF Jane F. Office/Admin Used the software for: ### "Fabulous system at times a little slow to access" April 25, 2016 5.0 Been with Campstead for 12 months had no problems in setting up or using system, there follow up and customer service is 1st class. Definitely would recommend. Review Source SG Sabina G. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Its completely changed our business…for the better! " August 21, 2018 5.0 CampManager has enabled us to take all the guess work out of our occupancy and as a result has increased bookings. Not only are we generating more income, but we are also able to see the least successful parts of our caravan park and change them to pitches we know will sell better. As a result of CampManager all aspects of our business have improved. Pros The online booking facility for our website. Most of our bookings are now being made online. Because of this our occupancy has increased dramatically over the 3 years we have used this system. Cons This is a hard one as there really isn’t a lot we don’t like. I would say the way we download our arrival templates to print on labels. It’s a very long job and could be improved by a ‘print all’ option. But that’s just nit picking, overall, it’s a great system! Review Source Response from CampStead August 22, 2018 Hi Sabina, Thanks for your review of CampManager. Glad to hear the system is working so well for you. With regards to your comment about printing labels. If you have an individual label printer, I should be able to get this setup for you in CampManager to make this process much quicker and easier for you. :) EH Emily H. Head warden Used the software for: ### "Overall a good system, with great staff" September 13, 2015 4.0 Campmanager does allow us to make bookings and change bookings quite easily and the support if you have a problem is brilliant (Kenny Martin has been our main point of contact and is always very helpful, friendly and responds very quickly). It means we no longer need a white board with all on site as all the info you need is on the computer. A couple of things missing that we'd find helpful with the system; -There is no 'back' button, so if customers who add something or change something half way through a booking being taken, then you generally need to start all over again. -Analytics is quite limited. We would like to know how people heard about us, as well as if they are a repeat customer, or in the caravan club etc, so an option for 'how did you hear about us', and another box to tick if they are in a club such as the caravan club, would be helpful. -when cashing up, we need to separate income from tents against income from other units, but in the accounts section this does not allow you to do this quickly and you generally have to go through all the transactions to find out which are tent and which are other. An option in the account section for this would be very helpful. Review Source Response from CampStead September 14, 2015 Hi Emily, We really appreciate your feedback and comments, and we would like to assist you based on the points you have raised. - No Back Button - There is a back button located at the top right of the screen. Pressing this will bring you back to the availability screen, retaining all the information you had entered, such as the arrival and departure dates, number of adults, children etc.. - Analytics - An option can be added online allowing you to collect information on how customers found out about you. You can also customise your booking sources. We would be delighted to set this up for you. We can also integrate Google Analytics into your online booking system, allowing you to track which websites customers have come from. - Cashing up - Separating camping income from touring can be done very easy by customising your nominal codes. You will also be able to export this data to Excel. We will contact you to discuss these in more detail. Kind Regards, CampManager CH Christine H. Owner of Campsite Leisure, Travel & Tourism Used the software for: Less than 6 months ### "The very Efficient and Effective Time-Saver. " March 2, 2017 5.0 I have a small campsite in Llandegla, Denbighshire and run it single handedly. For me it was a big step to move to online booking and it is the best decision I have made. I used it for the tail end of last season and this year it will be my first full season. Already it has reduced the phone calls and having to phone/email my customers with deposit details etc. All deposits are paid via SagePay straight into my bank account and all the customers details and bookings are entered straight into the package Before CampManager, bookings were always entered into my diary in the office with notes on the back of envelopes and pieces of paper left by family members with bookings and instructions to phone somebody back etc., lots of emails and lots of runs to the bank to pay in the takings. Now I can check and organise my bookings on my phone/laptop or computer anywhere and at any time and the bookings paid by card are paid straight into my bank account. The package is very user friendly; everything you need to know about the bookings is easily accessible, it will definitely help me to plan ahead more easily and the accounts are ready to go. I cannot praise the CampManager staff enough. The setting up was easy; they worked with my web provider and SagePay, I had to provide the relevant information and it all came together with a lot less pain and effort than I thought. Any queries, the staff responds quickly and no trouble is too big or small. An excellent package. Pros As in my review, very user friendly and it's easy to get the big picture of the bookings that have been taken and what balances are owed and notes about the booking are all in one place Cons Taking bookings on the phone and if they are paying their deposit by BACS the balance comes up as zero Review Source AC Annie C. Park Manager Hospitality Used the software for: 1-2 years ### "User Friendly and Time Saving " June 16, 2016 4.0 I have now used Camp Manager for just over a year. It has made park management so much easier. Record keeping and analysis is so quick to do. More bookings are being made online freeing up more time. Busy holiday times are much easier to cope with. Pros Efficient booking in system. Easy to follow. Ideal for our small holiday park. All card transactions are processed through the site and I have done away with the other card terminal. Much more secure and easier to manage. The Campstead Team have been very helpful throughout and are very quick to respond to requests for help. The system isn't static, additional functions have been added to the system. Cons On the whole delighted. It would be useful to be able to print off the Unit Summary in the Static Home Section. It would also be useful to be able to do a group email and newsletter from the system but you can still copy information into an excel spreadsheet and use it from there. Review Source KE Kathleen E. BUsiness Owner Hospitality Used the software for: 6-12 months ### "Camp Manager - a flexible, user friendly, booking system" February 28, 2017 4.0 Acorns Naturist Retreat offers camping, static home rental, bed & breakfast and day visits. Until a year ago we made all our booking on paper, as the site has grown and become busier we needed a system that would be flexible enough to deal with the different accommodation that we offer. Camp Manager was able to tailor a system to meet all of our requirements. This has resulted in a more efficient booking system, no more last minute panics about double bookings. We no longer have a huge postage bill as most of our booking confirmations are sent by email. We run a bar and restaurant and Camp Manager is able to itemise each customers restaurant and bar bill on their invoice. This is something the customers like. From an accounting point of view, it has saved a tremendous amount of time and like wise we can see at the click of a button all kinds of statistics related to our bookings. Like everything that is new it takes time to get used to and the Camp Manager team have always been at the end of the phone to help with any query however trivial. Pros It saves me a lot of time when it comes to accounting. Cons You can only view one month at a time, sometimes it would be useful to view two months if a booking covers two months it would save you having to scroll between the two. Review Source GR Gerwyn R. partner Hospitality Used the software for: 1-2 years ### "Very happy" August 14, 2018 5.0 The programme seems to cover every aspect required to run a busy caravan and camping park. It is a finely tuned piece of work that keeps evolving as and when required. The initial set up was simple (we did nothing, CSR did it all). This included entering pitches, site fees, setting up Sage Pay and linking to our bank account, etc, etc. The demo and subsequent tutorial over the phone was plain and concise. The pièce de résistance is their after care. Never have I waited on the phone longer than 3 rings for a reply. They are always happy and eager to help no matter how simple or stupid my questions must sound to them. Changing your booking program is a big thing to do but changing to CampManager is the best thing we have done in many years. Pros Customer care Easy to use Online booking has increased our sales Cons Nothing to dislike. Review Source Response from CampStead August 22, 2018 Hi Gerwyn, Many thanks for your glowing review of CampManager. So glad to hear how well the system is working for you. Chris G. Duty manager Used the software for: 6-12 months ### "Excellent software " October 5, 2017 5.0 Still waiting on an integration with Hoseasons, however this is delayed by them not CampManager, we hope this will be live soon. Pros Very simple and easy to use, training others is a breeze. Support are great if you have any queries and are always willing to help. Review Source PW Philip W. Caravan park owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Barrhill Holiday Park " August 21, 2018 5.0 Great to work with. If anything needs updated or changed its always done straight away with no hassle. Pros Overall I think this is an excellent product. Completes all the bookings, money in the bank and NO double bookings. Wouldn't be without it now. Cons One thing I would like to see on my booking page is a calendar month view so people can see at a glance if the dates are available, instead of entering individual dates. Review Source Response from CampStead August 22, 2018 Hi Philip, Thanks for your great review of CampManager. Glad it is working so well for you. I will get one of our web developers to add to your website some availability calendars for the Rental Accommodation. Sorry, I should have mentioned to you previously that this was possible. Will be in touch shortly. Alex V. SEO Manager Hospitality Used the software for: 1-2 years ### "If You Have a Campground, This is for you" January 17, 2019 5.0 Really good so far. Our GM of our campgrounds division swears its the best program he's every seen of this type so when your top people are loving it, you know it's a success. Pros Our Florida campground and RV park area is massive and we use this religiously now as the management tool for virtually all of it. the interactive site view of your campground still impresses me every time I am on property and see it in action. LOL. I wish someone developed it for hotels. Cons Our people occasionally have issues with printing in batch versus one at a time printing for labels, and the booking chart is a little harsh on the retinas, but other than these two minor things, it's a great piece of software. Review Source Similar Products Featured