# Little Hotelier Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Little Hotelier Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/144307/Little-Hotelier

---

# 

 Little Hotelier Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Little Hotelier

## What is Little Hotelier?

We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: • An easy-to-use front desk system, to keep your property in order • A commission-free booking engine for your hotel website, to clinch direct bookings • A great channel manager, to get your property on to OTAs • A website builder, so you can jazz yours up or start from scratch • Reporting and insights, to help you make the best choices • Built-in payments, so you can save up to four minutes per booking • The ability to list on metasearch sites, like Google Hotel Ads • Our system is available on mobile app

## What is Little Hotelier used for?

[Reservations](https://www.capterra.com/reservations-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 220 user reviews

Reviews sentiment

Positive

74%

Neutral

10%

Negative

16%

Pros & cons

Simple and intuitive interface

Booking process limitations

Slow and unresponsive system

Starting price

$109

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Little Hotelier?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.siteminder.com&name=Little Hotelier)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Little Hotelier

4.0 (220)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$109

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (220)

Ease Of Use

4.6 (1,524)

Value For Money

3.9 (197)

Value For Money

4.6 (1,456)

Customer Service

3.9 (215)

Customer Service

4.7 (1,497)

## Little Hotelier alternatives

[4.5 (1,283)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144307/Little-Hotelier/alternatives/)

## Who uses Little Hotelier?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Simple and intuitive interface

86% positive reviews out of 51

Most reviewers describe ease of use as a major advantage, highlighting the straightforward, intuitive design and minimal learning curve for new users.

Booking process limitations

50% negative reviews out of 54

Some reviewers indicate booking room features lack flexibility, causing issues with double bookings, group reservations, and manual workarounds for common tasks.

Anne A

Owner operator, 2 - 10 employees.

"Today the room closure function doesn't work."

Slow and unresponsive system

83% negative reviews out of 24

Most reviewers report performance and speed problems, noting frequent lag, slow page loads, and time-consuming glitches that disrupt daily operations.

Kerry K

Owner, 2 - 10 employees.

"It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3 things. "

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

4.1 (47)

82.98% of 47 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Calendar Management

4.1 (42)

85.71% of 42 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Inventory Management

4.5 (36)

88.89% of 36 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Front Desk Management

4.5 (32)

84.38% of 32 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Online Booking

3.7 (32)

81.25% of 32 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Rate Management

3.6 (30)

60.00% of 30 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Little Hotelier 65 features

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Provide online support for your customers through live chat or help desk functionality

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

A list of events with their respective dates

Long term accommodation for guests

Plan, manage, and track the financial activities of an individual or organization

Designed for dorm/hostel managers

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Communicate with guests directly within the system

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Immediately stop the process from executing

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Ability to see leads received from various distribution channels in one place

Manage and handle various international currencies

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Manage and track customer orders for goods, investments, or any other purchases

Manage channel partners through a portal where they can access all product information

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

One location

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.8 (207)

3.8

Based on 207 reviews

## Pricing

Value for money

3.9 (197)

Free Trial

[View pricing plan details](https://www.capterra.com/p/144307/Little-Hotelier/pricing/)

Pro

$109.00

Other,Per Month

It includes:

-   Mobile App
-   Channel Manager
-   Booking Engine
-   Calendar
-   Competitor rate intelligence
-   Rate parity insights
-   Hotel Metasearch
-   Channel Plus
-   Payments

Basics

$29.00

Other,Per Month

It includes:

-   Channel Manager
-   Booking Engine
-   Calendar
-   Mobile App

Revenue Optimiser

$109.00

Other,Per Month

It includes:

-   Channel Manager
-   Booking Engine
-   Calendar
-   Mobile App
-   Competitor rate intelligence
-   Rate parity insights
-   Payments
-   Hotel Metasearch
-   Channel Plus
-   Dynamic Revenue Plus

Value for money

3.9 (197)

3.9

Based on 197 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Duve](https://www.capterra.com/p/174666/Wishbox/)[

RoomPriceGenie](https://www.capterra.com/p/176568/RommPriceGenie/)[

Akia](https://www.capterra.com/p/188980/Akia/)[

Vikey](https://www.capterra.com/p/210193/Vikey/)[

GuestTouch](https://www.capterra.com/p/205332/GuestTouch/)[

Pricepoint](https://www.capterra.com/p/229348/Pricepoint/)[

happyhotel](https://www.capterra.com/p/180699/happyhotel/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (215)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (215)

3.9

Based on 215 reviews

## User reviews

Overall rating

4.0

Based on 220 reviews

Filter by rating

5(117)

4(46)

3(22)

2(16)

1(19)

Mentioned topic

Sorted by most recent

FM

Fawaz M.

General Manager

Hospitality

### "Little Hotelier"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

August 26, 2025

Little Hotelier delivers on its promise of simplifying operations and centralizing control. Owners who value an easy‑to‑use, all‑in‑one tool often find it a good fit — but those who need advanced customization, bulletproof integrations, or ultra‑fast support may find the limitations frustrating.

Pros

it simplifies running a small property by putting everything in one place — reservations, availability, pricing, and channel management.

Cons

I liked the least about Little Hotelier: Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive alerts.

Alternatives considered

[rezStream](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/)

[SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

Reasons for choosing Little Hotelier

it’s purpose‑built for B&Bs, guesthouses, and small hotels, rather than being a scaled‑down version of a system designed for big properties.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jen W.

Director

Hospitality

### "Little Hotelier Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2025

Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was good to talk to. He also asked if I had anything else I needed help with.

Pros

\[sensitive content hidden\] was super helpful. I had to get him to call me back as I was interrupted during the call. He helped me work through my direct booking and mapping issue.

Cons

It was all good. I didn't have any concerns with the service that I was provided. I find it easier to talk on the phone rather than the chat option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 6, 2025

Hi Jen, Thank you for your feedback! We're so pleased to hear that Dawn was helpful and able to resolve your direct booking and mapping issue efficiently. We understand that speaking over the phone can sometimes be easier than chatting, and we're glad Dawn made the experience a positive one for you. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane D.

AM

ANGELA M.

Doc in economy

Individual & Family Services

### "support by \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 21, 2025

It is good please leave me get esperienced with your serviceces. Thank you for the helpful ideas and suggestions

Pros

on line support, with \[sensitive content hidden\] that updated the sistem and made the Lerici Charme working. Thank you again

Cons

nothing but my english is not good I need sometimes a little patience. thanks again for that. nothing to say more

Alternatives considered

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)

Reasons for choosing Little Hotelier

many factors I don't remember at this time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 6, 2025

Hi Angela, Thank you for sharing your kind feedback! We're glad Kathreen was able to assist you and get everything up and running smoothly. Please don’t worry about the language – we’re always here with patience and support to help however we can. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane D.

JU

john u.

CEO

Construction

### "happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

10/10.

Pros

Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its a great system that is saving me a bundle of money compared to the competitors

Cons

nothing so far it seems to be a great product that I would recommend to anyone with a small operation

Switched from

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 6, 2025

Hi John, Thank you for the lovely feedback! We're pleased to hear that the setup was smooth and that you're finding the platform both easy to operate and cost-effective. It’s great to know we’re making a difference for your business, and we truly appreciate your recommendation. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane D.

AA

Angga A.

Software Engineer

Computer & Network Security

### "Great Application, Great Supports!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 11, 2025

Pros

Price are cheap! Features are amazing! Supports are cool! Subscribed for 3 years and not disappointed.

Cons

nothing, i'll find out the cons before i write the real cons. for now, it just complicated menus and settings.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2025

Hi Angga, Thank you for the feedback! We're thrilled to hear you're enjoying the features, pricing, and support — and we truly appreciate your long-term commitment. We’re always here to help if you need a hand navigating them. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

IF

Ivan F.

OTA Team

Hospitality

### "Little Hotelier, Big Impact: A Small Name Packing Major Punch"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 11, 2025

I absolutely loved using Little Hotelier. As a beginner, I found it super easy to learn and navigate without feeling overwhelmed. The interface is clean, intuitive, and just makes sense. On top of that, the support team was incredibly helpful—always quick to respond and genuinely friendly. They made the whole experience smooth from the start. Honestly, it made running things feel way less stressful.

Pros

Easy to map, easy to navigate, easy to edit the rates and rate plans, and the best channel manager I've managed.

Cons

sometimes the support team ain't helpful, but the latest support had helped me instantly. I loved it. I just hope they're consistent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2025

Hi Ivan, Thank you for your feedback! We're glad to hear that you've found Little Hotelier easy to use and helpful as a beginner. It's great that your recent support experience was a positive one—we’ll definitely pass your comments along to the team. We hear you on consistency and truly appreciate your honesty. We’re always working to ensure every support experience meets the standard you deserve. If there’s anything more we can assist you with, please don’t hesitate to reach out.

GC

Georgina C.

Gerente general

Leisure, Travel & Tourism

### "Súper servicio y funciones "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

Al principio estaba un poco dudosa ya que trabajaba con otra plataforma, pero ahora quiero seguir recomendandolos a ustedes

Pros

La atención al cliente, siempre atienden mis dudas con amabilidad y rápidamente. Las funciones y los informes que dan son maravillosos para darme claridad sobre el negocio. Me encanta trabajar con ustedes

Cons

De repente algunos fallos o muchos pasos que no entiendo, pero siempre están ahí para ayudarme lo cual agradezco.

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

Reasons for choosing Little Hotelier

Porque ofrecían el mejor plan integral en cuanto a la página web

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2025

Hola Georgina, ¡Muchas gracias por tus comentarios! Nos emociona saber que has tenido una experiencia positiva con nuestro servicio de atención al cliente y que las funcionalidades e informes han sido valiosos para tu negocio. Realmente agradecemos tu paciencia. Ten la seguridad de que nuestro equipo siempre está aquí para apoyarte en cada paso del camino. Si hay algo más en lo que podamos ayudarte, no dudes en contactar con nosotros. Un cordial saludo, Zidane

SD

Suzie D.

Owner and Innkeeper

Hospitality

### "Good Experience with Little Hotelier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2025

My experience has been good. I do wish I could do more customization on the website without being a developer.

Pros

It's easy to use and I am able to get assistance when I need it. I like having the app on my phone so I can take care of business on the go.

Cons

I wish there was a housekeeping module in Little Hotelier. I am the owner and I also clean the rooms but I also have help at times. I would like to be able to keep track of each of our rooms and when they were cleaned, what still needs to be done, maintenance needed, etc.

Alternatives considered

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

Reasons for choosing Little Hotelier

I did check others but I can't recall them. I have used OwnerRez in another job and it has more features that I needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2025

Hi Suzie, Thank you for your feedback! We're glad to hear you find the platform easy to use and appreciate the convenience of the mobile app. We’ve noted your suggestions regarding a housekeeping module and additional website customisation options. Feedback like yours helps us identify areas for improvement, and we’ll be sure to pass this along to our team. If there’s anything more we can assist you with, please don’t hesitate to reach out.

AD

Allen D.

Director

Hospitality

### "Solid Hotel PMS!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 5, 2025

Overall, it's a solid product. I would recommend it. Easy to get started and quite powerful. It's cost effective which is great. Customer support is ever present.

Pros

Easy to use and great customer service. Easy to learn the basics and move around between the calendar and channel manager. Great customer support.

Cons

Some aspects can be confusing. Lack of multiple currencies. Inability to record extra items sold on the invoice in a chronological order. (seems like a simple fix).

Switched from

[ReservationKey](https://www.capterra.com/p/130362/ReservationKey/)

Very old and complicated - not user friendly.

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

Reasons for choosing Little Hotelier

It was a toss up with Cloudbeds. Very close.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2025

Hi Allen, Thank you for your feedback! We’re glad to hear you’ve found the platform easy to use and our support team helpful. We appreciate you highlighting the areas that could be improved. These are valuable suggestions and we’ll be sure to pass them along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

YP

Yudit P.

Ecommerce

Hospitality

### "excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 4, 2025

Pros

Simple to use and fast response from Customer Service. I will be recommend this to another client in the future

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2025

Hi Yudit, Thank you so much for your kind words and for recommending us! We're thrilled to hear that you find the platform simple to use and that our Customer Service team has been responsive and helpful. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane

[View all Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

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