# Concord Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Concord Software - reviews, pricing plans, popular comparisons to other Contract Management products and more. Source: https://www.capterra.com/p/144154/Concord --- # Concord Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Concord ## What is Concord? Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23 seconds instead of waiting days for legal. Post-signature, automated alerts handle renewals and obligations. Integration with Salesforce, HubSpot, and accounting systems eliminates double-entry. Concord addresses a simple reality: most contracts are routine business transactions that shouldn't require legal intervention. By enabling sales, procurement, and operations teams to self-serve standard agreements, customers reduce contract cycles by 75% on average. Setup takes days, not months. ## What is Concord used for? [Contract Management](https://www.capterra.com/contract-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Document Management](https://www.capterra.com/document-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 235 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 2% Starting price $399 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Contract Management / 2026 - Digital Signature / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Content Management / 2025 - Contract Management / 2025 - Digital Signature / 2025 Do you work for Concord?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.concordnow.com/&name=Concord) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Concord 4.6 (235) VS. [4.9 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $399 Other, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (235) Ease Of Use 4.8 (4,276) Value For Money 4.6 (195) Value For Money 4.7 (3,926) Customer Service 4.6 (199) Customer Service 4.7 (4,028) ## Concord alternatives [4.8 (41)](https://www.capterra.com/p/167130/Juro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (69)](https://www.capterra.com/p/141488/fluix/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Docusign](https://www.capterra.com/p/121506/Docusign/) [4.7 (9,347)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121506/Docusign/) [View all alternatives](https://www.capterra.com/p/144154/Concord/alternatives/) ## FAQs about Concord Overview ### What problems does Concord solve? Concord helps teams eliminate scattered contract files, email-heavy negotiations, missed renewal dates, and slow signature turnaround by centralizing drafting, approvals, e-signatures, storage, and keyword search. Legal, sales, HR, contract administrators, and growing businesses benefit most when managing high contract volumes, compliance deadlines, and cross-functional reviews. Answer based on 189 reviews Overview ### Which roles and teams benefit most from Concord? Concord is most used by legal teams, contract managers, procurement staff, and business leaders who need faster contract creation, review, approval, and renewal tracking. Finance, sales, HR, and operations teams benefit from centralized documents, workflow visibility, compliance support, and easier collaboration across internal stakeholders and external counterparties. Answer based on 214 reviews Overview ### What company size and industries is Concord built for? Concord is used by small and midmarket businesses, with 55% of reviewers from small businesses and 28% from midsize companies. It serves contract-heavy teams across industries, led by Information Technology and Services at 9%, Computer Software at 8%, and Hospital & Health Care at 7%. Answer based on 235 reviews Features and Usability ### What are the key features of Concord? Concord includes core contract management features like contract templates, document storage, full-text search, and lifecycle tracking with renewal reminders. Differentiating features include electronic signature, approval workflows, audit trails, and Salesforce integration. Reviewers also frequently mention document editing, comments, tags, and customizable reporting for managing agreements in one place. Answer based on 139 reviews Pricing ### How much does it cost and what fees or limitations are included? Concord starts at $399/month billed annually for 5 users on the Essentials plan, with extra users at 39/month; Business costs 699/month for 5 users, then 54/user/month, while Enterprise is custom priced. Reviewers often call the free tier generous and low-cost, though some small teams found paid upgrades pricey. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does Concord integrate with? Concord integrates with DocuSign and OneLogin, based on reviewer mentions, and also connects to Box, Dropbox Business, Google Drive, HubSpot Sales Hub, and Salesforce Sales Cloud in its official catalog. These cover e-signature, SSO, file storage, CRM, and sales workflows across seven third-party platforms. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on Concord? Concord is generally quick to onboard for everyday users, with many reviewers saying they learned it with little or no training. Training is available through in-person sessions, live online sessions, webinars, documentation, and videos. Admins and change leaders may need more time for setup, process changes, and team adoption. Answer based on 21 reviews Getting Started and Support ### What customer support options does Concord offer, and how do users rate the experience? Concord offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and clear, with strong onboarding and training resources. Some reviewers report occasional difficulty reaching support quickly for urgent issues, limited live assistance at times, and slower follow-up on unresolved technical problems. Answer based on 54 reviews ## Who uses Concord? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 108 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 108 reviews Administrative 21% Administrative 21% Legal 19% Finance & Accounting 13% Human Resources 8% Others 40% Top industries Based on 108 reviews Information Technology and Services 28% Hospital & Health Care 23% Education Management 18% Financial Services 16% Other 15% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Signature 4.8 (76) 77.63% of 76 reviewers that rated this feature as important or highly important Digitally sign online documents Document Storage 4.8 (52) 63.46% of 52 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Access Controls/Permissions 4.5 (34) 52.94% of 34 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Sharing 4.4 (32) 50.00% of 32 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Multi-Party Signing 4.8 (32) 71.88% of 32 reviewers that rated this feature as important or highly important Share documents with different users to collect multiple signatures Document Management 4.4 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Concord 78 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users The use of AI to automate the process of reviewing, identifying and marking changes in contracts Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access An agreement between a business and an external supplier for the delivery of a set of products or services Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Create, edit, and revise contracts/written agreements Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Protect sensitive data for digital privacy Electronic signing method that validates the authenticity and integrity of a digital document Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Makes changes to document features such as text, fonts, formatting, etc. Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Convert files to a different format Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Use AI to generate content in the form of text, images, videos, etc. Contracts specific to government agencies or organizations who deal with government agencies Retrieval of embedded metadata that is present within a file Capture signatures via mobile devices Manage and support multiple languages Share documents with different users to collect multiple signatures Ability to recognize printed or written text within digital images or scanned documents Timed notification for any upcoming task, deadline, appointment, or activity Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches An agreement between a buyer and a seller for the sale and delivery of goods or services Digitally capture and store a person's handwritten signature Create and design custom email signatures Allow users to access multiple services after entering their login credentials once An agreement that's only valid if signed by all involved parties, sealed, and delivered Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Allow multiple team members to edit and work on the same document Create, save, and re-purpose templates for emails, forms, etc. Edit text as needed Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (235) 4.3 Based on 235 reviews ## Pricing Value for money 4.6 (195) [View pricing plan details](https://www.capterra.com/p/144154/Concord/pricing/) Essentials $399.00 Other,Per Month It includes: - Amendment Management - Bulk Send - Collaborations and Negotiation Tools - Custom Roles - Custom Teams - Deadline Reminders - Unlimited Documents - Unlimited Esignatures - Unlimited Free Viewers and Guests - Unlimited Templates Business $699.00 Other,Per Month It includes: - Amendment Management - Approval Workflows - Bulk Send - Collaborations and Negotiation Tools - Customized Reports - Custom Roles - Custom Teams - Deadline Reminders - Integrations With Salesforce/ Google Drive/ Box/ Dropbox - Open API - Unlimited Documents - Unlimited Esignatures - Unlimited Free Viewers and Guests - Unlimited Templates Value for money 4.6 (195) 4.6 Based on 195 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Box](https://www.capterra.com/p/148766/Box/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (199) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (199) 4.6 Based on 199 reviews ## User reviews Overall rating 4.6 Based on 235 reviews Filter by rating 5(152) 4(68) 3(11) 2(1) 1(3) Mentioned topic Sorted by most recent SR Stephanie R. Human Resources Generalist Marketing and Advertising ### "True Opinion!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2025 I overall really enjoy using Concord. It is very user friendly and easy to be taught. Truly has changed our digital benefits. Pros easy to use, and great feedback as a recipient! Improving Digital efforts in a company. So versatile! Cons nothing to change, i enjoy using this platform so much. Much more than other e-signature platforms. We are even trying to use this on our global team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Customer Service Computer & Network Security ### "Contact Technical Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 Pros I spoke with \[sensitive content hidden\] on Customer Technical Support. He had great customer service, spoke clear English, listened and answered my questions. Cons Nothing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Scott A. Business Developer Utilities ### "Powerful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 30, 2025 We have a contract administration team that sets it up and manages it and then we utilize the data. If properly set up and managed it is very effective Pros As a project developer it makes it easy to search for particular contracts and particular parts of contracts easily. Cons I had very few problems. The sign on process was initially difficult but that has since been fixed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Melanie R. Chargée d'expérience client Hospitality ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2025 Quick, efficient and secure, multiple functions i don't even know about Pros the fact that you can easily make an official document with signature, date and all info needed Cons when sending the document to my boss for signature it then become impossible for me to modify document because it's locked, so i have to do everything for him in review, then do the modification for the wedding and then very last minute send him invitation to sign, very annoying Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB David B. Sr. OEM Sales Manager Computer Software ### "Concord review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 11, 2025 Overall it's good. Having a shared document multiple teams and people can use is efficient. Pros The ease of managing contracts makes it a nice tool to have. Cons All the changes are visible which is fine, but for formatting and edits not relevant to me, I can't easily turn those off and the relevant comments are somewhere in between. For a 20 page document it is a lot of noise to sift through to get what matters most. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Emeldah M. Human Resources Manager Environmental Services ### "My concord experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 9, 2025 It is a good software as it is easy to use Pros The fact that I can have a templet which can be used without having to create a copy for every new contract. Cons That I cannot create folder to save contracts by category Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL christine l. Area Director Hospital & Health Care ### "Good Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 Once I got familiar with the program it was easy to use. Pros Once I learned the program I found it easy to use. Cons Really, not much. I learn by doing so while the tutorials are good, I learned more by getting in & use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Joyce C. People ops Manager Legal Services ### "Runaway from it!! Get Docusign or AdobeSign instead!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 12, 2024 Pros Nothing. I only use this because is mandatory at work Cons Your user experience is worst I found in any signing tool I ever used. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Price, but I so so so regret this decision Alternatives considered [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reasons for choosing Concord Yes, due to the price, but we all regret Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2024 Hi Joyce, we appreciate you taking the time to share your experience, though we're disappointed to hear that we haven't met your needs. Your feedback is incredibly valuable in helping us identify areas for improvement. We’d love to connect and learn more about your specific concerns to find a resolution. Please reach out to us at https://meetings-eu1.hubspot.com/quincy-berg, or let us know a convenient time for a call. We're here to help! JG JOSEPH G. Joseph.G - Manager Contracts Information Technology and Services ### "User-friendly platform for managing content" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 11, 2024 Concord CMS would likely be positive for anyone looking for a versatile, easy-to-use content management system that can grow with their needs. Pros User-friendly interface, flexibility, and powerful features that makes content management easy and efficient Cons Ease of Use, Customization, Integration, Security, makes Concord CMS an excellent choice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Darrel P. CEO Government Administration ### "Great product for busy CEO" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 7, 2024 Seemless, easy to use, intuitive. I used to arrive in my office to stacks of paper files for signatures. Sometimes I wouldn't visit that particular office for weeks. Staff would try to find the right office at the right time to get my signature. With Concord all that is eliminated, digitally signing documents revolutionized my contract signing experience. Well done Concord. Pros I move between various offices and documents chase me from place to place for a signature; sometimes I sign the same contract twice. With concord that problem is eliminated. Cons I got inexplicably locked out and resetting my password didn't work. I had to go back to paper and I hated it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/144154/Concord/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Docusign vs Concord](https://www.capterra.com/compare/121506-144154/Docusign-vs-Concord)[Deel vs Concord](https://www.capterra.com/compare/144154-205015/Concord-vs-Deel)[ContractSafe vs Concord](https://www.capterra.com/compare/144154-153712/Concord-vs-ContractSafe)[Jotform vs Concord](https://www.capterra.com/compare/144154-158456/Concord-vs-JotForm-4-0)[PandaDoc vs Concord](https://www.capterra.com/compare/131735-144154/PandaDoc-vs-Concord)[Adobe Acrobat vs Concord](https://www.capterra.com/compare/144154-251329/Concord-vs-Adobe-Acrobat-DC) [M-Files vs Concord](https://www.capterra.com/compare/122215-144154/M-Files-vs-Concord)[Webdox vs Concord](https://www.capterra.com/compare/144154-197944/Concord-vs-Webdox)[Conga Composer vs Concord](https://www.capterra.com/compare/144154-228164/Concord-vs-Conga-Document-Generation)[Docusign CLM vs Concord](https://www.capterra.com/compare/119589-144154/DocusignCLM-vs-Concord)[RazorSign vs Concord](https://www.capterra.com/compare/144154-186028/Concord-vs-Contract-Lifecycle-Managment)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)