# Craftybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Craftybase the right Inventory Management solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144117/Craftybase/reviews

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Craftybase

4.6 (242)

[View alternatives](https://www.capterra.com/p/144117/Craftybase/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Craftybase

Ease of use

4.3

Customer Service

4.7

## Pros and Cons in Reviews

RR

Rebecca R

OwnerArts and Crafts, Self-employedUsed the software for: 1-2 years.

“It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress.“

January 21, 2026

SA

Sheridan A

Business ownerArts and Crafts, Self-employedUsed the software for: 6-12 months.

“Also, a tick off system, there’s no way to know what manufacturers have been made or not as you have to give them todays date to even take the product out of stock, this leads me to pen and paper for every manufacturer I need to make that day.“

August 2, 2025

MM

Michelle M

FounderRetail, Self-employedUsed the software for: I used a free trial.

“I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory“

January 5, 2026

LA

Lina A

Logistics ManagerCosmetics, 2 - 10 employeesUsed the software for: More than 2 years.

“I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files.“

March 5, 2026

JF

JOHN F

Director BakerFood Production, Self-employedUsed the software for: Less than 6 months.

“From stock control, product traceability for compliance, costing and making life easier, I'd say Crafty base is best even for a smal, newl bakery such as mine“

April 2, 2026

Lanae R

OwnerCosmetics, 2 - 10 employeesUsed the software for: More than 2 years.

“This software is really focused on crafters and so I often have to go elsewhere for keeping track of formulating details, some of the calculations and taking notes about each manufacture is a little bit challenging.“

August 3, 2025

HJ

Heidi J

OwnerRetail, Self-employedUsed the software for: 6-12 months.

“I can easily navigate the system to create recipes, log purchases, and monitor my material levels. “

December 1, 2025

GM

Gaby M

Director of PackagingLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months.

“Craftybase isn't quite set up for the type of business we run and the current UI has some small setbacks.“

December 8, 2025

## Showing most helpful reviews

Showing 1-25 of 242 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Janice Q.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Exactly what I was looking for in an inventory management software!"

August 3, 2025

5.0

Overall, Craftybase is exactly what I was looking for when I was wanting to track my inventory and products, and I love that I can set different levels of pricing and see what my profit margin is.

Pros

I love Craftybase because it is so easy to get started. They offer a 2-week free trial, which is basically the amount of time it took to get most of my materials and products entered. It integrates with many other software programs so it is that much easier to keep track of inventory. The pricing is reasonable, and if you can't find your answer in their chat bot, an email will get you a friendly person responding to you within 2 business days usually. They have made some updates on the look of the site, which was much needed, and they are very open to hearing your suggestions on how to make the program work better for you. I have not had many problems with the program, and the few that I have had were handled very well by the customer service department.

Cons

There are a few things that I would like to have as options on the site, but they are very minor (such as: drop-downs for categories, etc) It would also be nice to have the price charged in CAD, but again, a minor thing.

Alternatives considered

[Katana](https://www.capterra.com/p/197171/Katana/)[SKULabs](https://www.capterra.com/p/148441/SKULabs/)

Reason for choosing Craftybase

Pricing, integrations, ease of use, and it was exactly what I was looking for in an inventory software program, where the other ones were missing some elements that I wanted/needed.

Review Source

SK

Sarah K.  
Soap Witch  
Cosmetics  
Used the software for: 1-2 years

### "Amazing basic functionality, customer support, and impressive ongoing improvements"

April 6, 2026

5.0

Overall, I love craftybase. Prior to using it, I was using spreadsheets and magic. Craftybase is a huge improvement to that sort of system, though I still use a little magic.

Pros

Craftybase has vastly improved how easily I can track my materials and product inventory for my soap, candle, and body care product business. I subscribed in 2024. There are a lot of thoughtful details in how you can set up not just recipes, but recipe precursors, that saves me a lot of time and works well with how I make master batches. It's also been great in terms of syncing with my website on woocommerce, and when there have been issues (probably entirely due to woocommerce), customer support has been so responsive and even followed up down the line to see if the issues have gotten better. Plus, they've introduced improvements in the syncing capabilities with online merchant platforms since I joined craftybase.

Cons

There are still issues in how the products sync with woocommerce, but the team has been really responsive to those and I fully trust fixes are in the works. For example, I use product bundling plugins on my website, and they don't sync properly with craftybase. They don't actually sync properly with woocommerce either haha. So many complex backend issues that I'm sure compete across the different merchant platforms. I've been really impressed with how they handle things.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Because spreadsheets weren't going to be sustainable as I scaled my production up.

Review Source

SG

Stephanie G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Wish it had a few more features"

November 24, 2025

3.0

Overall it's been an improvement over Soapmaker and I like being able to assign projects and check things from home. Support has been fairly responsive and helpful. Setup took a lot of time and some of my employees haven't liked how long it takes to get their batch paperwork going. Printing is laborious sometimes.

Pros

I do like the capabilities and it being on the cloud. However there are some features that would be helpful. It made my organic inspection easy because I could just easily pull up the batches for my mass balance audit.

Cons

I don't like that when I assign a manufacture it doesn't give any warning about a low-stock component/material. I don't like that I can't easily see what projects have been assigned to what employee. I've love daily email digests that tell me what needs to get on order, what we're getting low on. I'd love to be able to have batch numbers that are just numerical. Right now they're both letters and numbers so I had to get new batch guns for marking my batches. It's laborious to have to change the batch numbers on the guns. I'd love to be able to see what's on hand vs. what the batch will take when I go to assign a manufacture. I'd love a button on the "manufacture's" page where I could pull up an employee's assigned projects and there would be buttons where I could see all "work in progress" "not complete" and "recently completed." Would be nice to receive an email when a batch is marked off as completed. Or if a batch status changes - X employee has started working on X batch. That would be awesome. Would love time trackers for employees so I could accurately track how long a batch is taking.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Craftybase

Price and Quickbooks is very laborious and dumb

Switched from

[SoapUI](https://www.capterra.com/p/170648/SoapUI/)

I was not using SoapUI I was using SoapMaker Pro 3.0 but it's not on the list here. I switched so i had a cloud-based solution with more features.

Review Source

JF

JOHN F.  
Director Baker  
Food Production  
Used the software for: Less than 6 months

### "How do I feel about Craftbase? Thankful it is there"

April 2, 2026

5.0

Awesome. From stock control, product traceability for compliance, costing and making life easier, I'd say Crafty base is best even for a smal, newl bakery such as mine

Pros

I loved the support the product offers. There is a lot of in product support and lots of instruction but I am a huge overthinker and the email support function was just amazing. It helped me get to grips with things and later on when I had to suspend my subscription due to a health issue that meant I couldnt work, they showed me how to capture and save my data for when i restart. It took me a little time to figure out what product features I needed and again getting me to the right solution I got great support. I had previously used a competitor product mainly because it was free. I was new to baking and software and discovered - as I tried to get reports sorted etc - that I needed a more professional piece of software and Craftybase is it.

Cons

It is a little more complicated than it first looks so read the help sheets and think about structure. SKUs are not compulsory but better you use them . I learn by doing rather than reading so I eventually had to start again with things. But it was no problem to the guys at teh other end of the email! And understanding what the "units" are can be tricky - at least I struggled with that for a while

Switched from

[Bake That Batter](https://www.capterra.com/p/10038252/Bake-That-Batter/)

Bake diary ceased trading; Bake that batter was focussed on home bakers so features like inventory and compliance tracking were not on the development plan when i needed them

Review Source

Pete C.  
COO  
Alternative Medicine  
Used the software for: 1-2 years

### "Craftybase provides me with everything I need and is really easy!"

August 1, 2025

5.0

My overall experience with Craftybase has been great. The learning curve for the system was very fast and it was very easy to figure out how I should set up my recipes, products, and manufactures.

Pros

Craftybase is able to keep accounts of my purchase orders, inventory and manufactures. It is also very flexible in allowing me to make manual adjustments when needed. I can always count on craftybase to keep records of my ongoing product costs and inventory counts.

Cons

I would like to be able to create Purchase Orders to send to vendors directly from inside of Craftybase. It would allow my order emails to be more standardized.

Reason for choosing Craftybase

Craftybase integrates well with many platforms

Review Source

VB

Vicki B.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Fantastic Manufacturing Capability"

January 2, 2026

5.0

Overall it's an excellent product with great support, and the inability to connect to my accounting system is outweighed by the features and benefits it provides me with

Pros

The ability to create BOM's which can have multiple components and effectively other BOM's built in making them multi layered

Cons

The ability to connect to MYOB accounting, means I have to have 2 systems running. Ideally an integration to other accounting packages would be great.

Switched from

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)

Clunky to use, not geared up for the intricate manufacturing we do

Review Source

MM

Michelle M.  
Founder  
Retail  
Used the software for: I used a free trial

### "Excellent Customer Service "

January 5, 2026

5.0

So far so good! I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory

Pros

I am just getting started with Craftybase and so far I love it. Customer service has been amazing with answering all of my questions and helping me get set up. I have never used an inventory management system before but am finding Craftybase easy to use so far especially with the great help from customer service responding quickly to all of my questions!

Cons

So far I am just getting started entering all of my data and with the help of customer service that has been going smoothly so no negatives to report so far

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Reason for choosing Craftybase

Because it is more geared towards my handmade candle business as opposed to other options that are not

Review Source

MB

Michelle B.  
owner  
Cosmetics  
Used the software for: 1-2 years

### "Fabulous for Handcrafted Manufacturers"

March 4, 2026

5.0

Overall, Craftybase has performed well for our handcrafted goat milk soap and lotion. I'm pleased with their program, customer service and time saving elements of this platform.

Pros

Crafty base has allowed me to get a handle on the 130 different product mixes that I currently stock on several selling platforms. At a glance I can see my inventory stock levels. Craftybase has also simplified my gross margin and I now know if my pricing is correct on our products. Customer service is excellent and quick to respond to questions.

Cons

Craftybase needs to increase the platforms that they sync. Our Ecwid and Tik Tok sites currently don't sync which means that I have to manually enter all orders. Set up was tedious and I would encourage more onboarding tutorials to eliminate a lot of wasted input hours.

Review Source

LA

Lina A.  
Logistics Manager  
Cosmetics  
Used the software for: 2+ years

### "Fantastic software for manufacturing"

March 5, 2026

5.0

Pros

I've been using Craftybase for quite a few years now and I honestly can't imagine my workflow without this software. It has great functionality for tracking manufacturing processes from raw materials to order completion, including full compliance with EU tracebility requirements. The Craftybase support team are great and have never failed to help me with any issues during the years, and I like that they proactively take feedback on board and continuously improve the software.

Cons

I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files.

Review Source

JV

Joseph V.  
Owner Operator  
Retail  
Used the software for: Less than 6 months

### "Would recommend"

April 9, 2026

5.0

There is a learning curve, but that is not a fault. I have enjoyed the experience overall, and have learned a lot.

Pros

The software itself is great, well thought-out, and comprehensive. Most of the time if I need a feature, it is already there and teaches me more. It also seems they are consistently developing and are taking feedback to build in new features. The customer service has been solid and fairly quick to respond.

Cons

For a truly small business, the pricing and consistent feature-baiting to the next subscription are almost not viable. I am going to see how this goes for a while, but I may have to simply bail on the software if I can't afford it. From the buyer standpoint I think much more should be available at the basic tier.

Review Source

SM

Sherri M.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Experience with craftybase "

July 5, 2025

4.0

Im so thankful i discovered it!!!! Its been awesome and ive learned alot. I would recommend it to anyone thats serious about their business.

Pros

I love how it keeps me ori ganized. It keeps my recipes so i can refer back to them. It lets me feel confident about my prices because i can see why it comes up those prices. It makes it easy at tax time with the reports i can run.

Cons

I wish it connected to quickbooks. Im not good at the cvs and putting everything there first in excel spreadsheets.

Review Source

Response from Craftybase

July 11, 2025

Thank you so much for your kind words, we’re absolutely thrilled to hear Craftybase has helped you stay organized, track your recipes, feel confident in your pricing, and simplify tax time. That’s exactly what we aim for, and it's wonderful to know it’s making a real difference for your business! You're not alone in wanting a Quickbooks connection - good news is that we are working on an integration, so stay tuned (and feel free to get in touch with us directly for updates!). Thanks again for your review, we really appreciate it!

SR

Summer R.  
Owner  
Wholesale  
Used the software for: 2+ years

### "Good Platform for Crafters"

August 1, 2025

5.0

Easy to use. Good platform for crafters. Staff is very responsive and always address bugs or issues.

Pros

Easy to use to create products, recipes, track purchases, manage inventory and orders. It also offers many reports like Profit & Loss, Customers, Orders, Material, Manufacture & Product Tracking.

Cons

The monthly subscription is a bit pricey especially with the exchange rate to CAD. I'm sure the order imports are streamlined on the US version, but in Canada, I wish I had the ability to edit imported order prices or an editable exchange rate feature would be added. The exchange rate is assumed when the order is imported, but it's not accurate to what the actual payouts are, so I end up having to copy my order to be able to edit prices and delete the imported version.

Review Source

PC

Patrina C.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Third Times a Charm!"

February 11, 2025

5.0

Overall I love Craftybase, its been hard for me getting started, but now that I have, I see the wonderful advantages, and I am so proud of myself for seeing this through this time, and making my business 100% better organized. I am looking forward to all of the data I can look at as we grow with this program Thanks to all the wonderful reports you have access to with Craftybase!

Pros

As a product maker keeping up with all our supplies and materials has been an absolute nightmare as we have grown through the years, moving forward we needed to do something different, but there was not an answer for our unique industry, until we found Craftybase, I can't describe the joy of finally getting my inventory, recipes, materials all finally organized, and within a few clicks of the keyboard I know exactly what I have on hand, what I need to order, what I can wait to order, no more ordering things we don't need by accident, and the reports that come along with Craftybase are an absolute HUGE BONUS! I truly LOVE this program.

Cons

I have subscribed to Craftybase 3 times! Each time it seemed so overwhelming, and I was having a difficult time with the learning curve, plus I tried it the first time right before our Christmas season kicked off and I was already overwhelmed with that and gave up on CB, the 2nd time once again, right before my busy holiday season, this time I started in January the slowest time of the year for me, and I have been able to concentrate on the task at hand, it is no easy undertaking, but I understand the program 100% better this go round and I am almost finished with the bulk of the materials, recipes, inventory, etc. and I see light at the end of the tunnel now! This program, now that I understand it, is absolutely AMAZING! I knew it would be, but it is ALOT of work to get it going, and as a small business owner, extra time is something of a rarity, and this is a large task to get CB going. So far the thing I really don't like....I need to update inventory twice, once in Craftybase when we make the manufacture, then I must turn around and update it in my Shopify, if I do not update in my Shopify, our Point of Sale in store forces us to do additional steps on the register to complete the sale, so thus a pain, but bearable, but it would be fantastic if the manufacture we created automatically updated our stock in Shopify.

Review Source

DM

Deanna M.  
Business owner  
Retail  
Used the software for: 1-2 years

### "Craftybase - Powerful inventory and organizing database "

April 24, 2025

5.0

I have had a great experience with Craftybase. I started when my business was small, and I am still learning all it has to offer as my business grows. I’m looking forward to growing my business with Craftybase for many years to come.

Pros

Craftybase helps me keep track of my inventory - both raw materials and finished products - while also providing me with the forms and reports I need to monitor my business. It syncs seamlessly with my Etsy shop and helps keep track of orders and costs.

Cons

Not necessarily a con, but the system does have a steep learning curve. Of course it does. It’s an inventory system with a lot of organizing power. I started when my shop was small and it was still pretty time consuming to input all the supplies and figure out what all the system offers. If you have a lot of inventory, just be ready to spend some time entering your information. Once it’s in, though, the database is reliable.

Review Source

MN

MJ N.  
Slipper Maker and Everything Else  
Apparel & Fashion  
Used the software for: 2+ years

### "Very happy and thankful CRAFTYBASE user"

August 1, 2025

5.0

I’ve been using CRAFTYBASE for 6 years now, and I can’t imagine not having it. I’m so happy I spent the time initially setting it up (it’s a lot of work) but if you do it right it just runs itself. I can’t imagine trying to calculate COGS and manage inventories on my own. And, again, the staff are so helpful and responsive to needs and questions. I feel like I know them.

Pros

What I like most about CRAFTYBASE is how attentive and accessible the staff is. Whenever I’ve had ANY issue, big or small, they quickly respond and work with me until it is solved. I feel that they really care and want you to succeed with your business.

Cons

The only con I can think of is the price — but in the end, even that has been well worth it. The amount of time and aggravation saved over the years is invaluable.

Review Source

LL

Lanie L.  
Owner  
Internet  
Used the software for: 2+ years

### "Craftybase is good for small crafters"

August 2, 2025

5.0

I like everything except synching my Etsy inventory within Craftybase inventory. For some reason, I’m unable to get my sku numbers to match. I’ve tried to get help via email support, but it hasn’t been successful after many email exchanges. I really need to talk this through with a live support person.

Pros

Craftybase is reasonably priced for small crafters. It’s fairly easy to use and helps me manage thousands of inventory items.

Cons

Trying to sync my Etsy sales within Craftybase inventory has been impossible so far. I’ve exchanged many emails but never was able to get a resolution.

Review Source

SC

Shelby C.  
Owner  
Wholesale  
Used the software for: 2+ years

### "Overall, the best small business management platform"

May 17, 2025

5.0

After 10 years with Craftybase, it's still the best software for managing my raw material and product inventory, tracking the ebb and flow of unit costs to keep my product pricing on-point. Appreciate how Craftybase is always upgrading features and user experience.

Pros

Very user friendly platform. The recipe feature is important to keep a consistent product for my customer base. Appreciate how Craftybase is always upgrading features and user experience.

Cons

Removal of auto manufacture in the lower tiers and I haven't had good luck with the sales platform integration for Etsy. CB imports every small expense per transaction, and I'm left having to edit several expense categories for reports for each transaction. Too daunting, So I continue to manually enter sales.

Review Source

iM

iliana M.  
Sole Proprietor  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Game changer for my business"

August 13, 2025

5.0

Pros

It’s incredibly useful for my small handmade business with room to grow. It tracks everything for me.

Cons

I have very few complaints about Craftybase. Every issue that has ever come up has been resolved promptly.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Craftybase

The interface was much more user friendly.

Review Source

HT

Haley T.  
CEO everything  
Arts and Crafts  
Used the software for: 1-2 years

### "Craftybase is great"

April 28, 2025

5.0

It took a lot of practice and just doing to really understand the system. I use it for tracking my handmade jewelry for my business

Pros

I can keep track of everything for my inventory and products and orders

Cons

I wish we could merge materials, but it isn't a big deal. No cons.

Review Source

JA

Jenna A.  
Candle maker and owner  
Arts and Crafts  
Used the software for: 2+ years

### "Craftybase rocks "

April 24, 2025

5.0

Excellent customer service and overall an awesome tool for small crafty businesses

Pros

Linking payments and orders with my websites. Determining product cost. Record keeping

Cons

Sometimes it’s not that user friendly but the customer service is great

Review Source

LF

Laura F.  
Jewelry maker  
Arts and Crafts  
Used the software for: 6-12 months

### "I would recommend CraftyBase!"

August 1, 2025

5.0

I really enjoy using it, it makes a lot of takes easier to have it all on one platform. As a small business owner it has everything I need.

Pros

I think its easy to use and gives me a space go organize all my materials and procucts! The price is also fair :)

Cons

Maybe a few personalization features like ( Most used Materials) or a feature to safe links if a bought material.

Review Source

AP

Ansulene P.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Does it works? Yes! but…"

April 20, 2025

3.0

It calculates the cost price well, but there are gaps in the accounting that is a problem for me.

Pros

Costing of my various products is really great, & I can see how pricy cost change.

Cons

No integration into Shopify so that I can calculate gross profit correctly. The accounting side is bad.

Review Source

KC

Katlyn C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great software"

March 5, 2025

5.0

Pros

Craft is my favorite! It’s so easy to use and gets the job done.

Cons

I think that less tech savvy people will have a learning curve but for most users it is very easy to navigate.

Review Source

JD

James D.  
Owner  
Fine Art  
Used the software for: 6-12 months

### "Solid Product with a Moderate Learning Curve"

July 14, 2023

4.0

Overall it's been good. I would recommend it to any other vendor if asked. There is absolutely some time required upfront to get it going but once that's done the automation saves me an hour hour or two each and every event we do. My time has value and even at minimum wage in my area I don't need but an event or three to have paid for the subscription each month. I've been that vendor making paper notes of sales at events then taking them home to file and process and after setting this up I wouldn't go back.Craftybase also tracking my COGS, inventory, helping with tax forms and tracking my expenses is just icing on the cake. Absolute time savers that free me up for other tasks to help grow my business. Each piece by itself doesn't sound like much of a savings but they add up and they add up faster than I thought they would. For us increasing our sales almost 100% over last year just means we buy more materials and setup a few extra manufactures to deepen our stock levels. The actual paperwork did not increase 100%. For the system auto-importing 200 sales a month is the same as 100 sales a month. The more sales we make the more time Crafybase saves us.

Pros

Sales integration and inventory are the biggest winners. Put some thought into and setup the SKU's correctly across your channels and a majority of the paperwork is taken care of for you. That's worth hours after each event. If you have relatively static items building a recipe for manufacturing inventory is almost as easy. Once those are seeded correctly it's just a minute to record that you made X number of an item. COGS is updated, stocks are updated and expenses are tracked.

Cons

Learning curve was moderately steep. This wasn't unexpected as my day job is in setting up production systems so I have an idea of the complexity that is needed. Expect to spend a moderate amount of time building and then probably heavily modifying what you setup that you thought was correct. You just don't know what you don't know until you start using it and realizing how it actually goes together as an entire system.Depending on your business type some shortcuts might be needed. We do jewelry sales and a variety of categories needed to be combined for our sanity. If I tracked each and every bead, gem or finding that we used we would have nearly 2,000 unique entries in the materials tab. As an example in our case some additional thought and planning had to be devised to combine all the generic ear hook styles together and build them as a trackable unit in grams. This would be repeated for the several hundred bead styles we use. Glass, gemstone, crystal, wood, 4mm, 6mm, 8mm, 10mm etc. We aren't trying to track the 10's of thousands of beads we inventory so they are categorized by price points and then inventoried and tracked by weight.These aren't quite con's just a reality of having moved into an inventory system after a year of not having a proper one and the width of material options that we had. A business that sold soap might only have a couple dozen oil options, some jars and wicks to track. This would be much easier to directly track specific items.

Review Source

LG

Lydia G.  
Owner  
Retail  
Used the software for: 1-2 years

### "Do Your Research!"

April 22, 2024

2.0

Meh, I’m switching to another provider soon

Pros

It accurately tracks ingredients for my recipes

Cons

It does not sync with BigCommerce, there is a lag MOST of the time when updating information, the price is outrageous compared to other options on the market today

Review Source

Response from Craftybase

May 9, 2024

Dear Lydia, Thank you for sharing your feedback. We appreciate your honesty and are pleased to hear about your positive experience with accurately tracking ingredients in Craftybase. We understand your disappointment regarding the lack of integration with BigCommerce. While it's not currently available, it's on our radar for potential future integration. If you'd like updates on this, please let us know. We apologize for any inconvenience caused by lagging updates. We've upgraded our servers to improve processing speeds. If issues persist, please contact our support team for assistance. Regarding pricing, we do aim to provide value, and your concerns will be considered as we continually evaluate our pricing. If you'd like us to review your account for better alignment with your needs and budget, please reach out. Your feedback is invaluable as we strive to enhance our platform. Please don't hesitate to share further suggestions or concerns. Thank you for being a valued customer!

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