# Page 4 | brightwheel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is brightwheel the right Class Registration solution for you? Explore 3254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144060/brightwheel/reviews --- brightwheel 4.7 (3254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of brightwheel ## Showing most helpful reviews Showing 76-100 of 3254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KG Kimberly G. Assistant to the Director Child Day Care Services Used the software for: 2+ years ### "Director's Assistant" September 24, 2024 5.0 We love it. We were able to go at our own pace as far as learning all about brightwheel and everything that it offers. I love that if I have a question that someone is always there to help me out!! Pros It is a great way to communicate with our families Cons I don't have any. Once we got familier with brightwheel is very user friendly Review Source iK imran K. manager Computer Software Used the software for: 6-12 months ### "Revies about Brightwheel" December 2, 2024 5.0 awesome experience as it helps my child to be stay in well manner and also effective tools for development Pros eassy to use and effective for the development of the children Cons sometimes features responded slowly so it take some time to proceesing. Review Source AH Ashli H. Parent Child Day Care Services Used the software for: 1-2 years ### "Brightwheel- Perspectives" October 23, 2024 4.0 Using for over a year and it very helpful to see a full view of my child daily events Pros Ease to pay, view and document information for my child Cons There is not a way to filter through the information over the full period of time Review Source BW Brian W. Technology Technician Education Management Used the software for: 1-2 years ### "Must have app for any daycare or childcare facility" September 13, 2024 5.0 Pros Ease of use, functionality, ability to view children's day at a glance (when they eat, have diaper changes, go to naps, and incidents that happen), ability to send and receive pictures/documents with daycare staff, ability to send messages to administrators or teachers Cons There is a small service fee for paying invoices to daycare using brightwheel. Noone likes paying fees, but I think paying the small fee is worth it to be able to quickly and easily pay invoices from daycare from the comfort of your home Review Source MP Mrunmayee P. Self employed Program Development Used the software for: 2+ years ### "Excellent pour la gestion des crèches" November 10, 2024 5.0 BrightWheel est formidable pour rester connecté avec les parents tout en gérant efficacement les tâches de la crèche. Pros Nous l'avons utilisé pour partager des mises à jour quotidiennes avec les parents, qui ont adoré recevoir des photos et des nouvelles en temps réel. Cons Le téléchargement des photos pourrait être un peu plus rapide, mais cela fonctionne bien la plupart du temps. Review Source aR ana R. Duena y administradora Child Day Care Services Used the software for: Less than 6 months ### "Buena applicacion" September 25, 2024 5.0 Ha sido buena. Me han apoyado y es muy practica. para personas que necesitamos mas ingles se que nos gustaria tener las istruciones en otro idioma. Pros Que todo esta en una sola aplicacion, me ayuda a mantenerme comunicada con los padres de una forma facil y rapida, ahorro tiempo. Cons Que las instruciones y explicaciones te dieran la oportunidad de escojer el idioma para tu navegar en el; aunque tienes un monitor por los primeros tiempos; Luego lo necesitas para trabajar hasta que sepas todo el sistema. Review Source JB Joe B. Administrator Child Day Care Services Used the software for: 1-2 years ### "A must have for every childcare center" October 15, 2024 4.0 other than the con that was stated, I love brightwheel Pros Brightwheel has all of our centers needs all in one app! Cons That it takes so much to reach a live agent on the phone Review Source KH Kathy H. Practice Manager Veterinary Used the software for: 1-2 years ### "Great program for parents with kiddos in daycare" September 18, 2024 5.0 Fabulous! Thank you for providing a system that easily helps worried parents know what their kiddos are up to throughout the day! Pros Ease of use and appealing mobile layout. Easy for my daycare provider to communicate with me throughout the day with updates on my child and send photos. Easy to pay online, eliminating need to use checks. Cons No cons so far. Easy to access online and easy to use as a mobile application as well. Review Source BJ Braedon J. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Brightwheel Review" December 30, 2024 5.0 Overall satisfied with my experience. Competency behind the app matters. Pros Kept me informed and up to date with my child. Cons I wouldn't say it was a problem with brightwheel, but the operators at the daycare. Review Source BB Brittney B. Marketing Project Coordinator Computer Software Used the software for: 6-12 months ### "Great for staying in the loop on your little one’s day" September 15, 2024 5.0 Overall, it’s good and I don’t have any complaints aside from the messaging side of things. Pros The app is easy to use and it’s great for communication throughout the day to know our little one is doing well. Cons The messaging feature is a little confusing to me but that could just be user error. They have a message for messaging admins but you don’t get to see who those people are so when I send a message I never know who sees it and just assume everyone does. It would be nice to know who is on the list. Review Source MC Madolyn C. Administration Child Day Care Services Used the software for: Less than 6 months ### "Love BrightWheel" November 17, 2024 5.0 My experience with brightwheel has been very pleasing. No complaints. Pros What I love most about brightwheel is that the whole set up is easy to navigate and my clients love how easy it is to use. Cons The feature that I least like about brightwheel is that it is a little difficult to update your deposit account if you do happen to change banks. Review Source DE Deborah E. Owner Administrator Child Day Care Services Used the software for: 1-2 years ### "Owner/Administrator" August 29, 2024 5.0 Great. Being able to see aged accounts and end of year reports. Pros billings and communication between employees, families and payroll Cons credit card payments fail after payment was credited Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) limited features, boring, Did not fit the need. Review Source EN Emi N. Administration Education Management Used the software for: 6-12 months ### "excellent app " September 27, 2024 5.0 The application is used with our parents and the quality is priceless with its efficiency Pros It is such an efficient application for teachers Cons I like everything, I really don't have anything bad to say, it's excellent Review Source JM Jeanne M. Director Child Day Care Services Used the software for: 2+ years ### "Brightwheel Makes it Easy for Directors" July 29, 2024 5.0 It has been a game changer for our school! Pros I love the way Brightwheel helps with communication and invoicing. It saves time and effort for families and staff. Cons I find setting up forms to be difficult. Reason for choosing brightwheel N/A Review Source JR Jamilet R. Childcare and education program director Child Day Care Services Used the software for: 6-12 months ### "Brightwheel is the bright way to go" October 14, 2024 5.0 I can handle everything from announcements to my parents, billing, reports, You name it! It is a one stop shop! Pros It is an all in one tool! It is a one stop shop for my preschool needs. Cons I can't think of any cons at this moment. Review Source EG ECLC G. Executive Director Child Day Care Services Used the software for: Less than 6 months ### "Good for quick messaging features" October 3, 2024 3.0 Pros The parent communication feature and that is about it. Cons The cost, the constant troubleshooting and the fact it's another required app Review Source AM Amanda M. Lead teacher Child Day Care Services Used the software for: 2+ years ### "Brightwheel all the way " August 12, 2024 4.0 Love it and happy that I can share experiences with the families. Pros Love that I can share moments and learning with families. Cons I don't like that They update it at certain times mid-year which makes it very difficult for care providers to try and learn. Although I'm grateful for the updates. Hope there is an option to print portfolio now! It's also a bit difficult to be able to know which features are used from tablet, phone or desktop that can be kind of cumbersome Review Source EH Eric H. Tech Architecture & Planning Used the software for: 1-2 years ### "Happy Parent" August 15, 2024 4.0 Very positive, especially after each update, seems like they listen to feedback and keep improving. Pros Its a great way to keep in touch with my child's teachers and all the things related to her school. Cons sometimes its hard to tell whether my daughter is checked in or out. Review Source RH Rebecca H. Director Child Day Care Services Used the software for: Less than 6 months ### "Simplifies the process of "office" work" September 3, 2024 5.0 I love Brightwheel. The app is simple and easy to use for teachers. Pros I love how Brightwheel streamlines office clerical tasks so I can spend more time supporting teachers! Cons I wish there was a way to block parent messaging, if needed. Review Source BG Bill G. AE Marketing and Advertising Used the software for: Less than 6 months ### "Brightwheel is simple but powerful." November 13, 2024 5.0 I really like Brightwheel. It has really helped me stay connected with my daughter while I work. It's simple to use and a really convenient tool. Pros Brightwheel is simple and helps me keep track of what my daughter is up to. Cons Sometimes it feels like there might be a bit of a lag. Review Source EB Enrique B. CEO Child Day Care Services Used the software for: Less than 6 months ### "Brightwheel is a Must for childcare facilities." August 22, 2024 5.0 Excellent. easy to use. Parents love it. Pros Ease of use. Abundance of features that simplify running our business. Cons Lack of expense tracking feature. This is the only con. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Brightwheel is a better application. Easier to use and has the features we needed. Review Source CC Christine C. Parent User Child Day Care Services Used the software for: 2+ years ### "I would definitely recommend it." September 19, 2024 5.0 Overall I loved it. It made me feel secure about dropping off my child and I loved getting updates. Pros I loved the security of dropping off my kids Cons I wish that you could decide which family users got notifications or didn't Review Source CB Candace B. Assistant Childcare DIrector Child Day Care Services Used the software for: 2+ years ### "Brightwheel Use" August 21, 2024 5.0 I have had an overall positive experience with Brightwheel. Pros It is extremely user friendly, the app is great for families and employees! Cons I wish there were more capabilities to delete and more billing specifics. Review Source KP Kristin P. admin Child Day Care Services Used the software for: 1-2 years ### "good app for parents " August 30, 2024 5.0 It was an ok experience. Not many hiccups and easy to set up. Pros The easy messaging to the teachers and owner of the daycare. Cons It was always hard to pay on the app. it never worked Review Source KH Kim H. Parent Child Day Care Services Used the software for: Less than 6 months ### "Great Informational Tool" November 25, 2024 5.0 It is easy to set up and easy to use. The app works great on cell phones, too. Pros Ability to receive real time information. Cons So far I have not found any cons to this application. Review Source