# Page 6 | PTminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is PTminder the right Personal Trainer solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144027/PTminder/reviews

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PTminder

4.5 (212)

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Last updated March 13th, 2026

# Page 6 - Reviews of PTminder

## Showing most helpful reviews

Showing 126-150 of 212 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jodie M.  
Owner Operator Your Body You  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "I love this product! It keeps me on track! It is incredibly user friendly"

May 25, 2017

5.0

Pros

User Friendly Customer support Is OUSTANDING! Love that it tracks my clients payments and classes left!

Cons

There are a few things that need to be upgraded but whenever I suggest they take it into consideration and promise it will be upgraded shortly. Often it is!

Review Source

BL

Bridgete L.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "P1 Training"

August 5, 2018

5.0

Great for creating classes. Easy to track direct debits. Easy for members. App is everything you need and nothing you don't.

Pros

Simple to easy. Lots of common sense based programming. Customer service is fantastic.

Cons

Some of the pop ups are a touch annoying?

Review Source

RW

Renee W.  
Personal Trainer  
  
Used the software for: Less than 6 months

### "Great!! Awesome website!!"

May 9, 2018

5.0

Pros

The functionality and ease of use. I'm able to track my expenses and keep track of client payments.

Cons

I'm not fond of the Stripe payment method. The fees are too high. That is the only thing I don't like about the software.

Review Source

ND

Nikki D.  
  
  
Used the software for:

### "Review - PT Minder"

April 22, 2017

4.0

I have been using the software for a few months now and find it really good. Some things I have found to be a little annoying like trying to change a recurring session - I have to delete and re enter the sessions as they won't move to different days. Also a lot of the account side of the software can be a bit painful to use as I am used to accounting software and was hoping that PT Minder would help more with the accounts as well as the booking of sessions. Overall though I would be lost without the software, thanks so much.

Review Source

GC

Gwen C.  
Director  
  
Used the software for:

### "I have been using this software for 18 months and find it easy to navigate and use."

February 28, 2016

4.0

The biggest pro of the software is its layout and ease of use. I also like that clients get a login and have easy access. I have had a couple of small problems in the 18 months I have been using the software, however when I've contacted the service desk, they have always been very quick to respond and have rectified the issue. They are always looking to improve the product which is great. I have found the PT minder updates and new additions very useful and best of all it is very competitively priced.

Review Source

Response from Xplor Technologies

February 29, 2016

Thank you Gwen :)

GS

Gayle S.  
Owner and creator of G Force Fitness  
  
Used the software for: Less than 6 months

### "great software, keep me organized, "

February 16, 2018

5.0

Pros

Free resources, shows a great financial graph, great phone apps, great feature to allow clients to pay online.

Cons

I would like to upload my own video workouts for my clients instead of getting videos from youtude.

Review Source

BP

Bob P.  
Director  
  
Used the software for:

### "I have been useing PT MINDER for just over two years now and its been great."

February 29, 2016

5.0

No real problem with this soft- wear as such. Its easy to do bookings and to make payments. It also lets you see your income on a weekly, monthly and yearly bases. I think that the reminders should be moved from the dashboard to the calendar page and I haven't spoken to them yet about block deletes from the calendar but will do soon. At the moment for example for me to block out easter Friday,Saturday,Sunday and Monday I have to delete each client. And this takes time.

Review Source

Response from Xplor Technologies

February 29, 2016

Thanks Bob, we'll take your suggestions on-board :)

SR

Stephanie R.  
PT  
  
Used the software for: Less than 6 months

### "So a good system"

September 22, 2017

4.0

Pros

Ease of use and set up. Clients find it very easy to use and book in.

Cons

As a mobile PT, I don't always have access to the internet so a massive downside it not having an offline use.

Review Source

jL

joanna L.  
Personal Trainer  
  
Used the software for:

### "Seamless from inquiry to action, easy to use and a real time saver"

March 3, 2016

5.0

As a PT this Software is just the best thing. I have found the Finance side a real savior, as clients can log in and track payments, plus I can see exactly what sessions have been completed, and what has been paid for - great for avoiding any discrepancies with unpaid sessions. Being paper free is a huge bonus! Weeks are easy to plan and clients love the flexibility of choosing their own session times. Time saving, easy to use and great value for money. I wouldn't run my business without PTminder.

Review Source

Response from Xplor Technologies

March 6, 2016

Thank you Joanna!

JH

Jan H.  
  
  
Used the software for:

### "NO QUESTION ABOUT PT MINDER"

February 23, 2016

5.0

These guys are amazing. I have a personalised boutique training studio with more than 80 members. I have been using PT minder for more than two years now and I must say well done. Software is very easy to use, has some very useful and comprehensive features and service is exceptional. I am genuinely very happy to write this review. Please feel free to contact me privately if you have any question. Jan

Review Source

Response from Xplor Technologies

February 23, 2016

Thanks Jan! Sounds like you have an excellent training studio and we love having you as a customer.

AM

Albert M.  
Owner  
  
Used the software for:

### "Simple and Intuitive "

February 29, 2016

5.0

I've used most of the major cloud based fit business management software and PTminder just gives you all the basics (scheduling, collecting fees/money, client communication, services, etc) without the confusion or steep learning curve that most suffer from. The value returned for a very low monthly fee is great also. The updates have all been useful and for my needs (a private fitness studio offering private, semi-private and small group training). Fantastic management software!

Review Source

Response from Xplor Technologies

February 29, 2016

Great to hear, thanks Albert =)

RM

Ray M.  
Owner/Fitness Director  
  
Used the software for:

### "Great software with incredible reporting! Just need to allow us to send clients workouts."

February 29, 2016

4.0

This was just what i was looking for to manage my business. All possible tenders are there to use. I am able to reconcile all payments (which come from a club, not into me) and account for each club separately. The reporting is incredible. I also like how you can write invoices (although we need to be able to add separate lines for separate services and write per hour on there. It also is great to be able to add expenses and see profit along with projected earnings for following weeks.

Review Source

Response from Xplor Technologies

February 29, 2016

Thanks Ray!

SC

Shawn C.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "A must have "

November 4, 2018

5.0

Pros

Everything you need to run or start a small business is right at your fingertips. Truly professional looking software.

Cons

Haven’t ran into anything that I didn’t like about this software yet

Review Source

KK

Kylie K.  
Owner/Operator  
  
Used the software for:

### "This software is user friendly and convenient."

February 29, 2016

4.0

I would love to see a spot somewhere to place my clients next of kin details in the event of an emergency. I would also like to see a report that shows the most popular days and times that are attended by the clients that attend the studio, so that I can establish the best classes to keep and what could be changed. Otherwise this software seems to do all that needs to be done from a fitness studio perspective.

Review Source

Response from Xplor Technologies

February 29, 2016

Thanks Kylie, we'll take your feedback on board and see what we can do =)

HA

Henry A.  
Owner  
  
Used the software for: Less than 6 months

### "I have the same feel as the program I used at my old Big Box gym "

July 4, 2017

5.0

Pros

My favorite part of PT Minder is the ability to set monthly billing for my clients. This streamines my business and allows me to focus on growth instead of having to worry about billing all of the time.

Cons

Although the Website has good functionality, the app barely serves a purpose. I work on tablets and telephones often, and so would prefer the two either work in a similar fashion, or seemlessly together in a way that makes more sense.

Review Source

Response from Xplor Technologies

July 5, 2017

Thanks for the review Henry :) This year we are making great improvements to the Mobile Apps so stay tuned!

DM

David M.  
  
  
Used the software for:

### "David Marshall Personal Training "

January 26, 2017

4.0

Aas a finance software package for my business it ticks every box it has really tidied up an already professional business. The customer service has been spot on and have dealt with all issues quickly and professionally. I would like to see a better template for session plans and nutrition plans as it would add to client area. If it could merge features found on pt hub with its superior finance software it would be an epic platform for my business.

Review Source

Response from Xplor Technologies

March 29, 2017

Thanks David!

TP

Tracy P.  
Fitness specialist  
  
Used the software for:

### "Excellent "

February 29, 2016

5.0

Since using PT minder I have been able to keep track of my income and my appointments. It has been easy to use. If I ever have not been able to figure something out for myself I click on chat and there's someone there to help me through it. Even if chat is unavailable I get an email with instructions. Highly recommend this software. Pt minder support staff were able to link my website with pt minder so my clients can register and pay online.

Review Source

Response from Xplor Technologies

March 3, 2016

Thank you Tracy!

JK

Joshua K.  
Owner/Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fantastic program and software to really keep your ducks in row"

April 7, 2017

5.0

I am more than satisfied with the functionality and design of this program... its user friendly and has completely changed how I monitor and track my business transactions.

Review Source

Response from Xplor Technologies

April 7, 2017

Thanks Josh! We appreciate the review :)

MS

Michelle S.  
Owner  
  
Used the software for:

### "PTminder is a perfect fit for me"

February 29, 2016

5.0

PTminder is easy to use with the features a new business needs without all the confusion. I have tried many other products to help me keep track of my classes, my personal training and my running clients and none has been as user friendly. If you make a mistake it's so easy to just delete the mistake or correct it. None of the other software can do this. PTMinder has been a real time saver for me. Thank you!

Review Source

Response from Xplor Technologies

February 29, 2016

Great to hear Michelle! Thank you

iE

ike E.  
personal triner  
  
Used the software for:

### "pt minder"

February 28, 2016

5.0

the software use to allow me to have a website but that service is no longer available?? Also would be nice if i can generate an invoice at any time. with the one on one sessions would be nice for the reminder email going out to clients to have the 24 hours policy. love the software:)

Review Source

Response from Xplor Technologies

February 28, 2016

Hi Ike! PTminder already does all of those things mentioned in your comments. We'll contact you shortly to explain how in detail. Thanks for the review :)

VC

Victoria C.  
Director  
  
Used the software for:

### "Amazing from initial enquiry through to continued support"

March 2, 2016

5.0

This software was recommended to us by our training company where we became qualified PT's. I cannot recommend the system highly enough it does everything we need for a booking system and are excited about linking through to our newly designed website. I have had most of my dealings with Val who is very quick to respond and can always answer any query I've had. Would recommend to anyone 5\* service- thank you!

Review Source

Response from Xplor Technologies

March 3, 2016

Thanks Victoria =)

DO

Denise O.  
Accounting/ marketing  
Wholesale  
Used the software for: Less than 6 months

### "PTminder is worth the money!"

January 15, 2019

5.0

LOVE IT!!!! Everyone in fitness training should spend the money to have it.

Pros

This software is awesome! In these days and times everyone wants simple technology and this is it. I loved it when I was training for it. Simple, easy peasy. Love it

Cons

It took me a day to get the hang of inputting everything but it was smooth sailing after that.

Review Source

MC

Michael C.  
  
  
Used the software for:

### "PT Minder rocks!"

April 7, 2017

5.0

Having been a PT for over 20 years, I have used a lot of programs to track business. Had it for nearly 2years now and PT Minder is by far the most suitable! Easy to use while tracking everything from programming and assessments to bookings and finances! Clients love the system and access to their training programs and results. Best bit is that my no shows are down and retention is up!

Review Source

Response from Xplor Technologies

April 7, 2017

Thanks Michael :) Great to hear!

CJ

Chris J.  
Personal Trainer  
  
Used the software for:

### "PT Minder has helped keep my business on track"

February 28, 2016

4.0

Pros: \* Syncs with ezidebit \* Automatic sms reminders to clients \* Can create incoices and bill clients in seconds Cons: \*Cant create ongoing recurring sessions so appointments can stop appearing in your schedule without notice \* The memberships & packages systrm can be difficult to understand at first

Review Source

Response from Xplor Technologies

February 28, 2016

Thanks Chris! We'll soon be adding an ongoing/unlimited recurring period for session bookings =)

CW

Caroline W.  
Personal trainer and coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great PT software system"

September 5, 2018

5.0

Pros

Easy to use and update, captures all relevant information.

Cons

Sometimes the accessibility of information could be improved.

Review Source

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