# Page 5 | PTminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is PTminder the right Personal Trainer solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144027/PTminder/reviews --- PTminder 4.5 (212) [View alternatives](https://www.capterra.com/p/144027/PTminder/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of PTminder ## Showing most helpful reviews Showing 101-125 of 212 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TW Toni W. Personal Trainer Sports Used the software for: 6-12 months ### "Great Job guys! " February 27, 2019 5.0 It’s amazing. I’m glad my sister discovered this! Pros I like that it’s an all in one system basically. Can’t get any better! Cons Some of the features need to be looked over like the product order feature doesn’t work correctly. Review Source BK Bj K. Owner/Personal Trainer Used the software for: ### "Best scheduling and payment software!!!" February 28, 2016 5.0 Hi, Can't rate PTminder enough. The product is awesome from handling the scheduling of clients to processing the Direct Debit charges. It shows you how you are tracking financially with forecasted revenue based on locked in schedules as well as keeps track of expenses. The auto-reminder sms service is a great value add and has helped me cut down no shows by 95%. The ability to add in assessment information (weights, girths, skin folds or even custom assessments such as exercise weights) is awesome. The client if you choose, can login in to their profile and see what's coming up, request more sessions which in turn will when you approve the request load up the booking confirmation screen and lock it away. Simple. Easy. Awesome!!!! Review Source Response from Xplor Technologies February 28, 2016 Thank you BJ! KU Kurt U. Personal Trainer Used the software for: ### "Keeps getting better" March 8, 2016 5.0 Have been using for a few years now and it is constantly improving. It has easily improved my profit every week due to the ease of use and the simple colour coding is very easy to remember where I have free spots. I havent used all the features to really make the best use of it but what i do use has been fantastic. I would like the Assessments tab to be a bit more in or more area rather than the small boxes that are there. Even the option to add our own questions in order of how we would like the interview to go. Also I have a great internet connection and top of the line computer but it can be very slow to load. Especially the reconciling. Just about to use the app again as Ive only just downloaded the new one. Looks good also Review Source Response from Xplor Technologies March 9, 2016 Cheers Kurt! :) CR Carlee R. Owner - sole operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Pt minder has taken my business to the next level" April 23, 2017 5.0 I have a small or business and also run fitness classes from home. I also work in a large gym part time contracting. Pt minder has more features than the software we use at the gym. It has taken my business to a whole new level and ease of use is fantastic. When I'm out doing fitness classes in the community I can access my database through my phone and do things immediately. The finance software is an added bonus. All in all its worth it's weight in gold! Pros The sms and email services Cons N/a Review Source BM Brad M. Owner/trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use, has some glitches" March 15, 2018 3.0 Pros Easy to use, simple experience. I love how it handles sessions, payments, assessments, etc. I also really like the waiting list feature. Cons Some calendar features are a bit "clunky" and I wish it had a few additional features. App is glitchy - appointment modification doesn't work as it should. Review Source Response from Xplor Technologies March 18, 2018 Hi Brad, please contact our support team about the appointment modification and we'll be glad to assist :) TW Tamara W. Certified personal trainer Used the software for: Less than 6 months ### "User friendly! Very useful for personal trainers! Any issue I've encountered was fixed promptly!" February 4, 2018 4.0 Pros It is designed for trainers! The video database is huge and is wonderfully useful when designing online workout plans for clients! It tracks client progress, finances, appointments etc! So glad we use this software! Cons Anything I didn't like I asked for customer support on other options and low and behold the software was updated to accommodate not just myself but other trainers! Review Source JC Jason C. Gym Owner/ Master Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic software" August 20, 2017 5.0 I can keep track of all my clients sessions and also keep track of my staff easily. Pros It does absolutely everything I require from a PT software and the customer support service is fantastic. I couldn't run my business without it now. Highly recommended. Cons The mobile app is not as user friendly as the PC version so I rarely use it but other than that I cant think of anything that needs improving. Review Source AD Aaron D. Used the software for: ### "I have been using PTminder for the last couple of months. " February 29, 2016 5.0 I have been using PTminder for the past couple months to help with scheduling and keeping track of my income. I love that I am able to see a quick glance each day how many sessions I have had and what income those sessions have brought in. It makes my week end running reports easier then ever. I also like that my clients are able to log on and see their accounts with the information they want to be able to review. I really enjoy being able to use the app to do assessments and they are in the clients account in real time. Currently, PTminder does everything I need it too and I have not found an cons as of yet. Review Source Response from Xplor Technologies February 29, 2016 Thanks Aaron! Glad to hear it's working out great for your business :) GC Gina C. Founder Sports Used the software for: Less than 6 months ### "syncing with other software like google calender could be better" July 5, 2017 3.0 Pros very responsive team, and many useful features for just solo personal trainers. not as efficient for a company managing many trainers as they charge extra for every trainer in the system Cons not as user-friendly and took some time to learn how to use it. if there's a simple intro guide through/walk through in the system will be good Review Source DM Danny M. Personal trainer Used the software for: Less than 6 months ### "Great, easy and has doubled my income!" May 24, 2018 5.0 Pros Everything. The diary is so easy, in depth and the programs are easy to create and simple to follow. I like that I can create meal plans and the auto confirmation of session has saved me so much time on a night. Cons I would like to see an option to record motivational videos weekly for clients to see when they access their dashboard Review Source VR Verified Reviewer Owner/Exercise Physiologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not the best but not the worse" November 20, 2018 4.0 Pros very basic software for training business. Works best if you are doing online training. Cons Needs better features for in person training. Review Source JH Jamie H. Business owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very easy to use and better still the support is very fast and effective " May 23, 2017 5.0 Able to manage my clients and payments far easier Pros User friendly and not expensive for the amount you get. It also has its own app so you can book appointments as you go. Cons I would like it if I could charge customers via the app for products and packages, also if the customers could have the app to purchase products and services Review Source DM David M. Head Trainer Used the software for: ### "Desktop site is brilliant but mobile site not so much" April 12, 2016 4.0 Really good piece of software, looking at options for template building and session planning, would be useful if this was all in one place. I am tempted to enable card payment feature but would look for a period of grace with this feature to make sure its beneficial. My website design team found customer service to be top notch so keep it up guys Review Source Response from Xplor Technologies April 14, 2016 Thanks David! You can activate the Stripe card payments service and give it a go without any upfront costs or lock-in contracts. You are only charged per successful transaction that goes through the system so if you end up deciding not to use it, you won't be charged any fees & won't be locked in etc =) SL Suanne L. Business Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great addition to your business" September 20, 2018 5.0 PT minder is a great way to do business, it provides the tools to ensure your business has a professional outlook to our customers. Pros The online support service provided is outstanding. Support has been available 7 days and all staff are willing to help. The software is easy to implement and saves time Cons N/A. all issues have an easy workaround Review Source JM Julie M. Personal Trainer Sports Used the software for: Less than 6 months ### " This is definitely the most efficient software with everything a Personal Trainer needs. " June 12, 2017 4.0 I know where I am at financially and where my clients are at with their payments etc. Pros I like the calendar and the account system to reconcile all of my clients. It's very easy to use and is great value for money. Cons That there are not as many functions on the ipad/device version. Also it would be great if it could be used offline. Review Source JH J H. Mobile Personal Trainer Sports Used the software for: Less than 6 months ### "Best in the Biz" April 7, 2017 5.0 I tried other softwares and platforms and I have to say that ptminder is the best and with the on going upgrades I love it and my clients love it too as they can sign up for classes online and the automatic email reminders of sessions is the best. I'm happy...Thanks PTMINDER Pros Ease of use Cons Not able to customize email templates. With colors and images Review Source Response from Xplor Technologies April 7, 2017 Awesome to hear! Thanks J :) MO Marc O. Owner Used the software for: Less than 6 months ### "Great set up. Very professional and affordable " May 18, 2018 5.0 Runs my business Pros Customer support and detailed setup. Very quick to answer any questions, very good features. Covers a lot of details and impressive capabilities Cons Sometimes stalls. Experiences troubles loading and then fails. Usually comes good, couldn't figure out sessions so I used classes for everything Review Source SC Susie C. PT Used the software for: ### "Helps to keep track of finances and appointments" March 6, 2016 4.0 The mobile app still has a long way to go to have the same functionality as the web version. In saying that, I have ended up using the web version more often due to the lack of functionality in the mobile version (android). I got a lot of assistance when I first started with the software. Some of the buttons don't have logical naming conventions so I spent a lot of time working that out initially. I don't have a great business background so it did take me some time to work out how to charge clients for services. It would be great if all that worked out in the background when you made an appointment in the calendar Review Source Response from Xplor Technologies March 9, 2016 Thanks Susie :) MM Michaela M. Business owner Used the software for: Less than 6 months ### "It's made running my business a lot easier " October 10, 2017 4.0 Pros It's easy to use and I can manage my business without any hassles. The administrative parts make dealing with my finances a lot easier Cons The software is still missing a few functionalities that I would like. Like client feedback forms and different colours for different trainers on the calendar Review Source LH Lauren H. Personal Trainer/Strength and Conditioning Coach Used the software for: Less than 6 months ### "My saviour" July 29, 2018 5.0 Pros I love that is is so easy to use and I can use it anywhere from my iPad or mobile. This program makes my life so much easier! Cons I haven't found anything yet that I dislike about this program. It's super easy to navigate, easy to access while you are on the phone to clients. Review Source Response from Xplor Technologies August 2, 2018 Thanks for the review Lauren :) VT Vinh T. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "PTminder is a good essential" October 5, 2018 4.0 Pros It does what is advertised and that it certainly does help maintain your business by keeping your schedule together on a weekly basis. Intuitive and clean interface. Makes managing your business finances much easier. Cons Not much to dislike other than that it is fairly expensive for what it does. Review Source RD Ross D. Personal Trainer Used the software for: ### "Easy and effective PT software" February 28, 2016 4.0 Love how easy it is to schedule clients appointments, invoice, keep track of client payments and integrate with Ezidebit. And it's great that a lot of this can be done from the mobile app. I would like to see more ability to view and edit notes on clients via the mobile app. I also am continually frustrated that the calendar syncing from PTminder to my iPhone cal doesn't work properly. If these features were fixed it would make the software pretty much perfect for what I use it for. Review Source Response from Xplor Technologies February 28, 2016 Thanks Ross! We added in the ability to view/edit client notes on the mobile app a few weeks ago. We'll contact you to explain further =) TS Todd S. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for the price" March 24, 2019 5.0 Pros Cost and ease of use. Customer service is great. Cons Website portion/client area could be flashier Review Source PS Pete S. Owner/Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Value and feature packed" April 27, 2017 5.0 Great support from these guys during transitioning to this software, cloud based, mobile apps customers love using, all good!!! Pros Cloud Based. Easy to use and set up. Very good support. Cons Not so much of a con, more of a wait to see full implementations of quality of life features, which I'm sure won't take long. Review Source MT Manoj T. Personal Trainer Used the software for: Less than 6 months ### "Amazing Software! " October 18, 2017 5.0 Pros Making appointments is very simple and easy to use. The Client section has everything you need. Taking payments is fast and reliable. Cons Workout planner is too simple and would be nice if there very some images added to this section as well as the other and nutrition part. Review Source Similar Products Featured