# Page 4 | PTminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is PTminder the right Personal Trainer solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144027/PTminder/reviews --- PTminder 4.5 (212) [View alternatives](https://www.capterra.com/p/144027/PTminder/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of PTminder ## Showing most helpful reviews Showing 76-100 of 212 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Stefan G. Used the software for: ### "PT minder, the way to go!" April 7, 2017 5.0 I manage a fitness centre and I have found PT minder to be great value. The support has always been helpful and what I like most is that the company is forward thinking, adding many new features and they listen to customer requests. PT minder is fast closing the gap on the big players but at a much more affordable price. The payment integration with Stripe has been fantastic as we can now run our own Direct Debit without having to pay large fees to a third party company, we have lowered the prices to our members to reflect this. Great for everyone :) Now with the integration with mail chimp (which I am still learning) it makes email marketing a breeze. Sending reminders, birthday wishes and thank yous. PT minder is easy to set up and you will be up and running in very little time knowing that support is always there to help. I recommend at the very least to try this platform before signing up to something more expensive that may not have the functionality and support you will get here. For me it is PT minder all the way! Review Source AP Amy P. Health coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for group training!" April 9, 2017 4.0 Love having software available to book in all my clients especially as I train small groups. Any questions I need answering are dealt with straight away by Valene who is super helpful!!! Pros Booking in clients and having a way to reconcile everyone Cons When I have a new client or someone renews I have to add each individual session. I can't find a quick way of adding them in whether they do the same session each week or different ones (which I understand would be harder) Review Source RE Richard E. Head Health Coach ETW Eat Train Win Health, Wellness and Fitness Used the software for: Less than 6 months ### "Adequate features for what I am using it for. " October 4, 2017 4.0 Organisation of clients and booking system all in one place. Messaging clients became a lot easier! Pros Integrated weekly payment system really helps with payment issues from clients. Online payments are an easy way of taking all cash transactions out of the bookings. Means I can log all payments online rather than have to make sure I bank cash. Cons The phone app needs improvements. Would suit if clients had own log in to the app meaning they could pay, book into classes etc. Review Source Response from Xplor Technologies October 8, 2017 Thanks for the review Richard! New mobile apps are coming soon. Also clients can already login to the apps and pay, book into classes etc, please contact our customer service team if you'd like more info on this :) KM Kaywan M. Director Sports Used the software for: Less than 6 months ### "So basic ,no future and very expensive for the services We get!" November 9, 2017 1.0 Nothing ,Just waist money and my time!! Pros I coudent find anything but may we say registration part nice Cons Lot of mistake in system and very basic application!i believe need lot of improvement on the software,I check all my other freind and they pay less money and more option! To be honest Nothing!!I try to find something to make make me attract Review Source Response from Xplor Technologies November 16, 2017 We're so sorry to hear that Kaywan :( We were completely unaware that you are experiencing some confusion with PTminder's features. We understand Anthea has already reached out to you to provide support, she looks forward to assisting you when you have time and we hope we can help you make the most out of PTminder so it works well for your business. RM Richard M. owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Like having a Personal assistant" April 7, 2017 5.0 This website and app is amazing. It helps me run my business and removes endless amounts of admin hours. Pays for itself really Take my word for it Maximum points especially for customer suport Pros Endless financial reports. Really helps you understand your business Thr diary is very reliable Cons None Review Source LN Lana N. Front Desk Health, Wellness and Fitness Used the software for: 6-12 months ### "Review on PTminder" January 8, 2019 4.0 My overall experience with PTminder has been good, it keeps us organized. Pros What I liked most about this software is the ease of use and reliability Cons What I liked least about this software is that sometimes, for some odd reason, the reminders did not go through Review Source JS Josten S. Fitness Professional Professional Training & Coaching Used the software for: Less than 6 months ### "Incredible" September 5, 2017 5.0 Pros The fact that keeps track on how much and making and my future earnings projection. It just keep everything very organized and easy to access. Cons Calendar. I think is take to long to do my schedule. I don't know if we have it, but I would love a button that allow you to book people in advanced without having to go thru the calendar your self. Review Source Response from Xplor Technologies September 6, 2017 Hi Josten, thanks for the review, there are a few ways to effectively manage the schedule in the Calendar, for example by setting up "recurring" sessions and also enabling clients to book themselves in to your available slots. Please reach out to our customer service team if you'd like a hand with this :) AZ Artur Z. Strength and conditioning coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Essential tool for small business" April 7, 2017 5.0 I've been using PTminder since few months. It's really useful software, cover all the aspects I need. Constantly improving with great and fast online support. Definitely recommend. Thanks. Pros Lots of features, easy of use, Cons Mobile version bit slow when booking. Review Source ST Sam T. Owner Used the software for: Less than 6 months ### "Best value product I've seen/used with excellent customer service." July 15, 2018 5.0 Very helpful in running a group fitness or personal training business to keep everything organised. Pros Great value product with all the features you need to track and manage clients (group or personal training). Ease of use is very good and the software is very practical. Not overpriced like many other similar software providers. With some help from customer service, I was able to integrate PT Minder for my clients with my existing website. They are fantastic in customer service, very friendly, helpful and reply very quickly. I run boot camps and this software is great for me. Would highly recommend this product. Cons The assigned workouts (workout planner) is pretty simple, no pictures apart from a muscle man diagram, can't select multiple specific muscle groups used in custom exercises. The video search just goes to a youtube search and you can't pick a specific video to come up. It does work alright though. Review Source VR Verified Reviewer Director of IT Hospital & Health Care Used the software for: Less than 6 months ### "PTMinder is a great tool for small business owners" July 12, 2018 5.0 Pros If you starting your own Personal Trainer business, you should check this out, this is a very easy to use system. Cons It has a very easy to use website, its rich in features. It also comes with an App that I think needs to be refined a little, but that might be the problem with just how much space is available on a mobile Review Source YW Yun W. Personal Trainer Used the software for: Less than 6 months ### "Good app convenient to use" December 17, 2017 5.0 Pros There are many features I like about this app/program. Easy scheduling, easy to edit the input information, clear layout, and the integration with Ezidebit and Mailchimp is great too Cons The client interface is crowded, more clarity and easy way to highlight certain sessions are needed; also what the Android app need to be better designed, currently using the android app but forced to always go back to website to finish what I started. It could be a lot better! And also the client Android app is missing Review Source JB Jared B. Owner- Operator Health, Wellness and Fitness Used the software for: 6-12 months ### "Best PT Software I Have Used" April 8, 2017 5.0 In this business management software is key. Without it you can chase you money for months and it is also difficult for clients to have confidence in your business. PT Minder makes it fairly simple. Review Source AG Andrew G. Personal Trainer Used the software for: ### "Easy to use and a great time saver" February 29, 2016 5.0 I love how easy it is to use. Sometimes it can be very clunky though. I don't like if you make a mistake and press the wrong button you instantly leave what you are doing. For example, if I was booking in a client and touched close or touched outside the window, I leave immediately and have to start again. It would be good to be asked "do you want to leave this box" I don't use the app as I have found it frustrating that it doesn't show up any meetings I have set up in the "unavailable window". I'd love if the app mimicked the desktop version. I love how that is set up. Your customer service has been absolutly faultless each time I have need them. Thankyou for having great knowledgeable staff who are very polite and easy to deal with. Review Source Response from Xplor Technologies February 29, 2016 Thanks Andrew! The mobile app will become more and more like the website version over time, we're working hard on it, appreciate your feedback :) TM Tomas M. Used the software for: ### "What a great system" April 7, 2017 5.0 This system is absolutely great. While I am not a personal trainer the value of using PTminder has increased my productivity ten fold. Customer service is outstanding . They are knowledgeable, courteous and always willing to help or go the extra mile. I could be more impressed with this system and customer service. Well worth the value for the money. There are a few features I would like to see added such as the clients ability to respond to a reminder that they are or are not making a class instead of assuming that the client will attend. Adding a simple survey to the reminder will help trainers like me to better schedule classes and content. While I am not a personal fitness trainer, the website has helped me manage my business needs as a basketball trainer trying to schedule clients, manage expenses and packages. This is a great website and tool. Review Source Jelle L. Medewerker Futurumclub Used the software for: Less than 6 months ### "Lovely to use for managing my Personal Training! Costumer service is great." January 20, 2018 5.0 Great way of managing and keep an archive Pros Account for clients and the app. The financial automatic ways of payment. Personalization options are good! Cons Some adjustments options are not directly clear. But costumer service helped me out right away very quickly. Review Source KN Kate N. Used the software for: ### "Best Gym Management Software" April 8, 2017 5.0 We did a lot of research into gym management software and even purchased software from another company before using PTminder...it ended up being horrible and we had to cancel it and search again. Finally, we found PTminder and purchased it after the free trial. The customer service is amazing, even during the free trial. They are always available to help and are always courteous and diligent. It's so easy to just use the chat to speak to the customer service agents, and they act like they are your friends. :) Easily the best feature is the customer service, but combined with a great product, I think this is the best gym management software! There are some features which I hope they will add to the software soon. But they routinely update with new features and small upgrades, and they take our suggestions to the development team. Review Source PW Paul W. Owner Used the software for: Less than 6 months ### "Very straight forward. So far, so good." August 30, 2017 4.0 Pros Ease of use. Mobile app good. The online booking for client's makes life a lot easier. Not quite got to grips with the online payment yet but this will be a useful feature. Cons Not really had long enough for down sides. Not sure if there is an app the customers can use, but would be handy if not. Review Source Response from Xplor Technologies September 1, 2017 Hi Paul, yep good news, clients can also login to the same App if you enable their client logins first If you'd like a hand setting this up please contact our customer support and we'd be glad to assist! :) CD Cheryl D. Personal trainer/owner Used the software for: ### "PT Minder is absolutely brilliant! " February 29, 2016 5.0 As a personal trainer taking a leap of faith by leaving a gym to start my own business, I was very scared about how I was going to conduct the business aspect of it! ! PT Minder made everything so incredibly easy! It's simple to use (I am NOT computer savvy) and the system keeps track of EVERYTHING! I cannot say enough about how beautiful the system functions! The one time I did have a question, the customer service was knowledgable, helpful and pleasant! Thank you PT Minder for making my business run smoothly so I can focus on the well being of my clients! Review Source Response from Xplor Technologies February 29, 2016 Thanks Cheryl =) BM Brittany M. Manager/Program Coordinator Used the software for: Less than 6 months ### "We are really enjoying our experience. Great buy on our end! " January 9, 2018 4.0 Pros What we love most about this software is the simplicity for clients create an account and also book in a class....customers never like difficulty. We also love the feature of the SMS text & email reminders before the class. We have seen a huge decrease in NO shows which is great! Cons What we like least about the software is the credit/reconcile function. It's not really clear on how to apply credits, etc. Maybe I need to ask more questions! Review Source KP Kel P. Personal trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Love PTminder!" April 7, 2017 4.0 PT Minder is a great tool - it is easy to use and the customer support is excellent. I highly recommend it! Review Source AG Adam G. Functional Movement Specialist Used the software for: ### "PTminder - cracking value for money and easy to use. " March 1, 2016 4.0 PTminder is easy to use, especially for those who have limited IT skills. PTminder allows you to schedule appointments, send automated reminders via email/tx to clients and also calculates my income and outgoings so that i can keep on top of all aspects of running my own business. The online support is extremely efficient. Any questions i ask, they answer quickly and effectively. The automated reminders to clients has made my life so much easier and my no show rate is great too. Great value for money. There are a few small issues which i believe they are slowly rectifying, such as not being able to attach your logo to the reminder emails. However, compared to other products i have tried i believe PTminder to be more efficient, easier to use and much better value for money. Review Source Response from Xplor Technologies March 3, 2016 Thanks Adam! CW Craig W. Owner/ Personal Trainer Used the software for: ### "I think the software is great overall!!" February 29, 2016 4.0 Overall I think its great software. I use it everyday now and it does what I want it to do. I was a little difficult getting started with it as I found it a bit of a learning curve. But the online support staff have been fantastic in helping solve my small issue along the way. I still have more to lean but its becoming a lot easier to use now. The app for mobile and tablet are not amazing.... It doesn't show all my clients, it keeps dropping internet connection (app, not my phone), its slow a lot of the time, so is the software on the computer. I think it should be a lot more simple and easier to use and as an app. But theses are small issues that I'm sure can be improved on. Well done PT Minder, its a great product. Review Source Response from Xplor Technologies February 29, 2016 Thanks Craig! We'll work on improving these things =) BM Brad M. Managing Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Whilst I like the functionality, after cancelling my contract they have continued to debit the monthly fee" November 6, 2017 2.0 Pros Simple & easy to use. User interface is OK & like the integration with four payment providers. Not worth the investment compared to others Cons Hi all, for those of you who use PT Minder. Whilst I like the functionality, after cancelling my contract they have continued to debit the monthly fee after numerous contacts to have this ceased & refunded. Be aware! Review Source Response from Xplor Technologies November 14, 2017 Hi Brad, Sorry to hear of the account issues, this is unusual. We've checked our records and your account has been cancelled and you've also been refunded, but please reach out to the customer service team if there is anything else we can assist with - thanks! :) CH Chris H. Used the software for: ### "Awesome product" April 7, 2017 5.0 I use this software to manage my business and finances. I've been using it for over 2 years now and I have watched it develop from a good platform to an excellent product that covers virtually every aspect of what a PT needs to manage the financial side of the business. I would strongly recommend using PT minder if you want to have an easy to use product that allows you to manage the business side of your services. I recently employed a member of staff and it was so easy to set up a profile and also control the parts of PT minder that they had access too, I wanted to control the financial side of the program but only allow my staff to see the necessary client details etc, this was all very simple and easy to do. Review Source Response from Xplor Technologies April 7, 2017 So great to hear this Chris! Thanks for leaving us a review :) KT Kaliopi T. Fitness Coach Used the software for: ### "I'm very impressed with the software itself. Easy to use." February 29, 2016 5.0 The bonus has been support - no question is too trivial. If they know the answer, response is always quick and to the point. They take you through step-by-step any process you are not familiar with. The functionality itself is easy to use, and there are not too many overwhelming and unnecessary features. It makes the day-to-day running of my business less stressful. I also think it is priced competitively in comparison to other software I investigated before signing up. Sometimes the software takes a while to load, and on occasion, I have tried to make entries and they have not been saved. The app seems to have improved, but I still prefer to use the software on the desktop. Overall, I am extremely happy with the software, thank you :)) Review Source Response from Xplor Technologies March 3, 2016 Thanks Kaliopi =) Similar Products Featured