# Page 3 | PTminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is PTminder the right Personal Trainer solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144027/PTminder/reviews

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PTminder

4.5 (212)

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Last updated March 13th, 2026

# Page 3 - Reviews of PTminder

## Showing most helpful reviews

Showing 51-75 of 212 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jimmy R.  
Owner/Head Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great to a degree"

April 11, 2017

5.0

Have been using PTMinder on and off for awhile now, and I quite like the set up. After waiting for awhile, the workout planner turned out to be a bit of a let down as you can't use it to track progress, it's just session by session print outs. Cost wise, it's also a bit pricey. Outside of that, they provide a solid service that does all the basics and then some in regards to client management and scheduling. Bit to heavy on just the financial reporting side for mine.

Pros

Scheduling and client management

Cons

Cost, workout planner is a let down

Review Source

DN

Dina N.  
Pt  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User friendly "

April 25, 2019

5.0

Very happy with my Pt Minder and use it everyday

Pros

Layout is a nice design. Easy to use, client friendly

Cons

If you wanna add extra trainers the software becomes to expensive compared to other competitions

Review Source

gB

greg B.  
Owner / Trainer  
  
Used the software for: 1-2 years

### "Easy to use, great customer support, professional "

May 12, 2017

5.0

Easy to use. Great support.

Pros

This software is pretty easy to use. I use it daily for my schedule. The mobile version works well in conjunction with the PC version. Keeps great track of financials great for the business aspect.

Cons

The workout portion for clients seems to be in the beginning stages. I would love to be able to use this APP by itself to schedule workouts and handle the business end however compared to another workout app I am using right now for client workouts it would not be the time to change over.

Review Source

VR

Verified Reviewer  
Student Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Not for someone who is detailed..."

September 26, 2018

5.0

Pros

I like the idea to provide vast programs for diverse clients but the freedom is limited. I also think that having your clients message you on here or receive updates via the app is pretty cool.

Cons

As i briefly mentioned, this app limits you to how much you may customize each workout. When having to create different workout intensities it can become tedious and takes a ton of time. Especially if you make a mistake.

Review Source

JM

Jose M.  
Social Media Director  
  
Used the software for: 6-12 months

### "Great scheduling app that lets you focus on building your client base rather than managing it!"

May 16, 2018

5.0

Really helps me manage my day to day activites

Pros

I always used a combination of different Microsoft programs and calendars to organize my clients and schedule. This would involve a lot of time each day and PTminder has taken all the stress away. Now I can keep all my clients and keep track of their progress in one place.

Cons

I like pretty much everything but if there is one thing I dont like it's the percentage that Stripe takes from transactions.

Review Source

ME

Mehran E.  
Business Director/Owner  
Sports  
Used the software for: 2+ years

### "The first software I've used and will be last. "

July 25, 2017

5.0

Pros

Very convenient not only for business but general daily calendar. It improves constantly. Also Callum the director is very responsive to emails and questions. Normally in 2-3 hours which is great.

Cons

Giving more authority to clients maybe specially nutrition. Adding online featuring to apps on devices

Review Source

VR

Verified Reviewer  
Kinesiologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Online Personal Training Tool "

August 31, 2020

4.0

Overall, this is a good option for personal trainers and the like to run their online business and deliver their programs to clients.

Pros

This was a great software I tried out for training clients online. What I liked was everything I needed to run my business was all on one app.

Cons

What I liked the least was the cost. I ended up switching to Trainerize as my online personal training tool for the cost and because it is a Canadian based company.

Review Source

DO

David O.  
Owner and Head Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The Affordable Software for PT's is HERE!"

August 9, 2017

5.0

Making my life a lot more simple and time efficient

Pros

As business owners we are often looking for easier ways to manage things but at the same time we want to watch our wallets. I've explored a couple of similar software systems but for value of money and resources I stuck with PTminder. I like the support crew who are there 24/7 for you. I like that it takes care of payments and bookings I like the App I like the ease of use

Cons

As always there is a tough side and for me it was in transitioning from ezidebit to PTminder and making sure everything was set-up ready to go. I asked a lot of questions from the support crew and they helped a lot. I would like more features on the app that are found on the PC version I would like the store to be more in-depth (and I have asked them of this) I would love a notification that could be set for the end of the day to remind me to reconcile my sessions/classes. That's about it for me.

Review Source

Response from Xplor Technologies

August 10, 2017

Thanks David! :)

SB

Stephen B.  
Gym manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Absolute disaster "

November 14, 2020

1.0

terrible

Pros

Cheaper than most but cheap isn't always good

Cons

Was ok before the update now after the update it's terrible

Reason for choosing PTminder

cheaper than most other but will be switching as it is cheap and nasty

Review Source

Response from Xplor Technologies

December 2, 2020

We're very sorry to hear of your experience Stephen, our customer service team has been working closely with you to get things sorted out. We're here to help and will ensure everything is taken care of to your satisfaction :)

MZ

Mario Z.  
Virtual Coach  
Sports  
Used the software for: Less than 6 months

### "Such a great tool! "

April 7, 2017

5.0

Love using the software, as it make planning workouts and diets for all my clients and myself. The team behind the software product did a great job and take every feedback to customize all the features as best possible! I'm a big Ptminder fan.

Cons

Workout discrimination can't be added, when creating a customised workout routine. Diet plan doesn't low a basic information about the diet itself, so I got to add such general information under a specific meal note. Most my clients are online clients, so there should be a way to have options in the schedule to choose specifically online appointments (check-in) as location and notes like Skype, WhatsApp, etc., and timezone. Many workouts with exercise band showing wrong a YouTube and discrimination - It's mainly barbell exercises by adding a band - I would like see more home toning/slimming exercises. It costs much time to create customised home routines.

Review Source

TD

Tyler D.  
Certified Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "PTminder review "

April 7, 2017

4.0

When I was searching for a personal training software, I was having trouble finding something that filled all of my needs. PTminder included everything that I needed to be successful and to save me time with my personal training business. It takes care of payments, scheduling, and almost anything that a trainer would need to run their business successfully and efficiently. I highly recommend this software!

Pros

Easy to use. Includes everything that you need. Scheduling, payments, client info, etc.

Cons

The mobile app could use some updating

Review Source

Response from Xplor Technologies

April 7, 2017

Thanks Tyler! Expect some great improvements on the mobile apps this year :)

TR

Travis R.  
Owner / Head Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "One of the best systems I've used!"

April 7, 2017

5.0

PT Minder allows me to run my PT business smoothly and efficiently! This system is simple, clean and makes my job as a business owner much easier!

Pros

Easy to use, simple and cheap

Review Source

Response from Xplor Technologies

April 7, 2017

Cheers Travis! Thanks for your comments :)

Gábor S.  
Health Coach and Owner  
  
Used the software for: Less than 6 months

### "Best PT software on the market"

May 10, 2018

5.0

Pros

Best PT software on the market! I love it how complex, yet simple to use. You have every function what you need to make your life much easier.

Cons

The least I like about the software? NOTHING! The staff is amazing, always there to help you via chat.

Review Source

MW

Mitch W.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very helpful support"

March 5, 2019

5.0

I needed a booking system for my clients and their sessions. PT Minder works well with the size of my business as a sole-trader PT

Pros

Ease of use- phenominal for PTs who need a one stop booking system for clients and classes

Cons

simply the time difference- not a con, just an observation.

Review Source

CL

Christopher L.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "PTminder has taken the stress out of client booking!"

April 17, 2017

4.0

I used PTminder from the very start of my PT career to make sure that I didn't have to stress myself out using a paper diary with manual bookings. PTminder does everything from me. I love that everything is all in one place and it always works. The best part is that clients payments are automated which makes life so much more efficient. I couldn't recommend PTminder any more and I'd suggest it to every PT in the business.

Pros

Automatic payments!

Cons

The design and appearance could be a little bit more attractive - looks a bit basic.

Review Source

DL

Danielle L.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "User friendly, good price for value, and superb customer support. Essential for my pt business!"

January 23, 2018

5.0

Keeps all my admin work organized and in one place. Saves time and is great for clients as well.

Pros

The calendar connects to my Google calendar, can create and assign workouts for clients, has updated app with most of the web features, always reliable and fast customer support.

Cons

It's pretty much perfect for my needs. There's a couple things that would be nice to have, like having a place where the client can track their nutrition log and the workout planner could be better. When you create a circuit of exercises you can't just change one of the exercises. You have to delete the whole circuit and rewrite it all over. This definitely adds to my time. But I've left this feedback to their Development Team and they seem to always be improving things. It's a minor thing, but can be frustrating.

Review Source

TW

Toni W.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Was Great! "

October 16, 2019

5.0

I am no longer able to use the website because I don't have enough clients to pay for the monthly fee. I've since found another website

Pros

The website was somewhat easy to use and came with a lot of convenient features like the calendar, ability to send/create invoices, creative pricing, and more!

Cons

The website went wrong when they decided to force customers to choose a priced plan instead of the simple free plan.

Review Source

GM

Greg M.  
Personal Trainer  
  
Used the software for: 6-12 months

### "Great experience so far. Customer service was awesome helping me get set up. "

February 5, 2018

5.0

Pros

I like all the features. The scheduling tool is great, it's so easy to enter transactions and reconcile your sessions throughout the day. This used to be a real process for me. I also really like the receipt feature and the appointment reminder feature. My clients always comment on how professional everything is. This level of professionalism give me even more confidence to keep my rates up!

Review Source

TM

Taryne M.  
  
  
Used the software for:

### "Admin part of self employment has become easier!"

March 3, 2016

5.0

This platform is great to use! I used to have clients details floating around on various platforms; icalendar, separate email, separate invoices system. With PTminder everything is in one place, clients like the ease of the booking in system for classes, they can keep an eye on their package expiry date and check out their body stats/assessments on here-they love the bar and graph chart! also great to use for your finances. Instead of creating an excel spreadsheet for my accounts everything is now on the platform meaning i can upload the details to my accountant. Worth the £20 a month fee, the customer services is second to none-they are so patient and response my email within 24hrs if their not available for a live chat. I'll highly recommend this platform for some businesses. My only issue is that; I've no way to know if my clients email me using the system as the mobile app doesn't show this feature-the app could do with more features especially as i'm often out and about somethings I have to wait until I get home to log in to the desktop- the ability to email clients via the app will be ace....Nonetheless still worth it.

Review Source

Response from Xplor Technologies

March 6, 2016

Great to hear thanks Taryne =)

JS

Jason S.  
Personal Trainer and Nutrition Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great quality. Has most of the controls I want minus a few functions."

April 30, 2018

5.0

Session tracking was the most important thing I needed and this fulfilled that role perfectly.

Pros

The Session reporting and membership functions. I enjoy having the clients sessions to be tracked to specific dates. I also enjoy the ability to send notifications to the client about their upcoming sessions.

Cons

Lack of ability to split payments on memberships to a specific date. Currently cannot have the payment split to a specific date and instead rolls by a week/month pattern from the date selected instead of the number. Also there should be the ability to have clients have calendars specific to there off day workouts. The ability for my clients to then check in that they did the work on their off days would help a lot.

Review Source

VR

Verified Reviewer  
Head Athletic Trainer  
  
Used the software for: Less than 6 months

### "Great product, great support"

October 31, 2017

5.0

Pros

All in one system, great for scaling each facility and software is really simple to use. highly recommend this product.

Review Source

Tony V.  
Health And Wellness Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I handle the PT part while PTminder worries about the admin part! "

October 17, 2018

5.0

Pros

It's easy to get lost in the fun training part of it.

Cons

The nutrition planner takes a little while to get the hang of.

Review Source

KP

Karen P.  
Director, PT, Group Fitness and Massage  
Sports  
Used the software for: Less than 6 months

### "Im a new business owner working my way through it. "

June 17, 2017

4.0

Easier to organise my clients using the calendar. Which is lame considering all the features it has. I just don't have the time to set everything up. Now if that was done for me then I would be a 10. I have tried the stripe thang it, but again im too early in my business.

Pros

clear affordable the calendar is the best one I have found and I choose this software because of the calendar When I get my website I will probably use more of its features.

Cons

I cant upload my own custom fitness videos/workouts for my online clients. I don't like using other people video banks as the client buy into me as their PT so it makes it more personal. Therefore i subscribe to another app for this. 'trainerize' It doesn't connect with paypal and gocardless

Review Source

Tom S.  
Personal Trainer  
Sports  
Used the software for: Less than 6 months

### "Excellent software"

February 7, 2019

5.0

Pros

Reasonably priced, excellent customer service, easy to use

Cons

Could have a better image on desktop and app

Review Source

EE

Elisa E.  
Ownder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Makes life easy"

October 21, 2018

5.0

Love this program. Would highly recommend it!

Pros

This software really helps to organize the day to day business of the training studio. It has everything from money management to scheduling.

Cons

I don't like that there is no option for a client to sign an actual membership contract. They only have waivers. I also would prefer if emails came from my actual email address instead of the program email address to prevent them going to client spam folders.

Review Source

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