# Page 2 | PTminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PTminder the right Personal Trainer solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144027/PTminder/reviews --- PTminder 4.5 (212) [View alternatives](https://www.capterra.com/p/144027/PTminder/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PTminder ## Showing most helpful reviews Showing 26-50 of 212 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mike A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "It started out bumpy. Being they are overseas it was difficult to get support. " June 5, 2018 4.0 Client management and scheduling seem to be the biggest attributes. The ease of scheduling and editing is a plus also, the app comes in handy. Pros Great for scheduling, p&l, client management, client reminders and invoicing. It helps keep track of current client as well as leads and previous clients. Cons It doesn't link with any other software like quick books. As mentioned earlier the support is hard being the are in a completely different continent. Review Source Response from Xplor Technologies June 7, 2018 Hi MIke, Thanks for your review. Quickbooks integration is coming this year, we'll let you know once that's available :) Also for customer support, we do have 24/7 round the clock support, so you can get in touch any time by using the "Chat with us" button on the website. BC Bryan C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "We love PTminder" November 30, 2022 5.0 PTminder is an all in one client management and business management software. It does everything we need, payment processing, workout programming and progress metric tracking...we love it! Pros We use this for all aspects of our business...we switched from another platform and love PTminder Cons We have not found any cons so far, it is perfect for what we need Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing PTminder More business features including reports Switched from [Team Up CRM](https://www.capterra.com/p/177623/TEAM-UP-CRM/) The extra features for client managment Review Source OB Olivia B. Director/ Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Super easy to use, has it all in one for a small business." April 7, 2017 5.0 I love it because it is easy to use for my small business, has most of the functionalities that I need, makes financial reports very easy to see, and plenty of ways to ensure that there are no errors for example going to Balance of clients allows me to check if I reconciled all sessions correctly and charged correctly. Which helps reduce errors in number. I have also noticed it has improved a lot in the last year, the speed of loading is better and functions work better. Super easy to navigate. Would love to see the monthly membership a little bit cheaper especially as I am a very small business with only 2 trainers at the moment. But overall, very happy, I do all my admin stuff in the program and at this point do not require any additional program to manage all the numbers and clients. Everything is in one place. Pros Easy to use. Has everything that a business needs. Easy to read financial reports. Monthly graphs and charts are awesome visual aid of financial position. Love that I can easily jump from monthly to weekly to annually depending what data I want to compare. Keeps you in check if you are entering numbers correctly, by being able to double check balances and see if all charges and income has been entered correctly. Cons Needs to be a little bit cheaper with addition of the new trainers as my trainers only use the diary and client tabs. Review Source Response from Xplor Technologies April 7, 2017 Thanks Olivia! Please get in touch if you need to add more trainers, we'll sort out a small discount for you :) OW Omeil W. personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "this the easiest fitness software to use" December 8, 2018 5.0 this was the first fitness software I ever used and still,​ one of the best how it functions​ is very straightforward​, you monitor your expense​ and income. it gives a lot more freedom​ to set up your account to fit your business, this has everything you will need for your business whenever I try a fitness software I always come it to ptminder. Pros this is so easy to use, You get a free trial where you can add 2 clients, I can take payment, send out invoice and receipts​​ to client, booking and cancel client session, clients area where they can booking to a ​session anytime, view client's assessment, you can easily​ keep track of your clients session and they get a message reminding them only have 1 session to go etc.... Cons the meal plan builder is poor. the work planner is average Review Source LA Luke A. Gym owner Health, Wellness and Fitness Used the software for: 2+ years ### "A great software still in progress" April 7, 2017 4.0 I had been using PT Minder for 3 years I believe, and rate the software very highly. It allows me to run my personal training business efficiently and professionally. Plus points of using this software; - easy to use, and organise your schedule - efficient client booking system for classes and sessions - pretty rounded financial reports and reconciliation aspects, keeping on top of what money you're making. - good client profiling and information logging Rooms for improvement; - the workout planning side of things is pretty much non existent. An api should be used to link with programs such as Trainerize - a more efficient approach to client workout progress. - links to more payment websites such as gocardless, Expensify, and potentially links to bank accounts to track invoices being received. - a more aesthetically pleading and branded app - giving info on the classes and services we offer as trainers, therapists etc. Clients can they decide what to book based on this. A very good software - just needs more integration with other software that is more advanced in other areas. Review Source VR Verified Reviewer Associate General Counsel Program Development Used the software for: 6-12 months ### "Intuitive User Experience - Efficient Software" February 12, 2019 5.0 Pros My personal trainer uses this software to schedule training appointments. It is by far the easiest such software I've used. I love that there is a simple app I can use on my phone, so whenever I think of it, I can schedule a session. The program has everything I need and nothing I don't -- I appreciate its efficiency. Cons The only complaint I have about this software is that its interface isn't very visually appealing. It's a bit clunky and outdated looking. I would stress that this complaint is very minor, and has not impacted my user experience. Review Source Raymond S. Personal Trainer Sports Used the software for: 6-12 months ### "The lifeblood of a personal trainer!" September 21, 2018 5.0 I went from having to use several different apps and tools to keep my personal training business in order. But all that changed when I started using PTMinder. I can't recommend it enough! Pros It's an all-in-one stop shop for personal trainers. It's easy to use. Helps me schedule my appointments and keep my finances in check. It's made my life and business so much easier. Cons There's not much not to like. A few hiccups here and there. Have to reset the app. But it works fine after. I have heard that they will be incorporating Quickbooks and I'm really looking forward to that. Review Source KH Kathy H. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Huge value for not so huge price!" April 18, 2017 5.0 PTminder is a phenomenal software for personal trainers. I have used a few other software options for scheduling and you can tell that, although those other systems are significantly more pricey, they do NOT have the personal trainer's needs in mind. PTminder's functionality is spot on, allows both my clients and myself to access anything we need on the go, and helps me go above and beyond for them in more than one capacity. I can provide workouts, meal plans, track their measurements, and then pull up the graph of their improvements, all while IN THEIR SESSION! As a personal trainer this is amazing functionality that other big organizations just aren't able to offer. Switching to PTminder was the perfect decision for my small business. Pros Multiple offerings: 1:1, classes, reminder emails, body measurements, food plans, and workout plans can all be added to the system for client and trainer to reference. Cons Limited app functionality. It will not allow me to late cancel a class participant and open a spot for a new participant to register (if there is a max number of class participants). It also won't allow me to see all of my clients in the day view if there are too many. You cannot scroll down to see them all. Review Source VR Verified Reviewer personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Easily the best Fitness software for Personal trainer" September 17, 2019 5.0 its was very difficult going to use the other fitness software after using Pt minder for so long because they thought of everything you need to run a Personal training business successfully it covers 1 on 1, group session, semi-private plus more, you customize your website the list goes on you have to get your free trial then see for yourself you will be happy I promise you. Pros keep track of clients session invoice clients and take payment to create your exercise and diet plan for clients track clients results Cons I did not like the exercise and diet planner it did not fit how to like to plan my sessions meals plans for clients Review Source NI NAOMI I. Personal Trainer/sole operator Health, Wellness and Fitness Used the software for: 6-12 months ### "Best decision I made" May 13, 2020 4.0 Prior to joining PT Minder, my business was all manual. I really resisted taking it online (it wasn't until I went on a business retreat that I decided to make the change). Now all of my income and expenses is easy to keep track of. I don't have to worry about remembering if people owe me money. Probably the biggest benefit if having a place to direct new leads to. It saves a lot of time explaining the different services I offer and the various costs. Pros The online customer support team is amazing. They are incredibly helpful and it is amazing that they are available 24/7. I also like the ease of use from the backend. I can change most things relatively quickly. Cons The blocking out of time can be a bit tedious. There isn't an option to block time out for tasks or meetings. You're either available or unavailable. A "drag" feature would be brilliant, so that you can easily adjust your availability. Review Source Response from Xplor Technologies May 18, 2020 Thank you for the review Naomi! :) RC Ryan C. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "DON'T WASTE YOUR TIME WITH GLOFOX OR MINDBODY... Choose PTminder!" December 28, 2020 5.0 Overall, in the last couple of months, a big fan and regret not transferring to PTM earlier. Pros Multiple billing options (paypal, stripe, etc.)/scheduling for both PT and Group Classes/extensive reporting/Massive customization from the admin end/app development and support is 5-star and was done within 2 weeks (and during the Christmas holiday--wow!) Tech support is very knowledgeable, professional and helpful. Cons No real way streamlined of adding facilities for outside contractors to book (such as clinicians or freelance personal trainers) Reason for choosing PTminder Basically came down to features, the fact that it is primarily a PT-based software (at least to me), and someone actually called me to walk me through the software trial. Review Source Response from Xplor Technologies January 2, 2021 Thanks for the review Ryan! :) MF Moayyed F. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Comprehensive PT and studio management tool" April 18, 2019 4.0 Financial reporting hygiene and reliable scheduling removes the need for any accounting administrative staff. Pros Comprehensively covers PT business needs. Native workflow is educative for new business owners to get total control over administration. Financial reporting and calendar management are synced well. It also covers all my CRM needs in real time. Cons Complex UI. App doesn't flow well across screens. Tedious to make new calendar entries. Review Source AM Ahmad M. Trainer Used the software for: Less than 6 months ### "Terrible Software! " May 9, 2018 2.0 Pros Using the software is easy. The software has the capability of being great if they cannot fix the customer service and keep the software from locking me out and having to constantly reset my password. It's very inconvenient. It's embarrassing and unprofessional. Cons The software will lock you out and the customer service is horrible. It even deactivated my account right when I was in thr middle of scheduling clients and trying to see my availability. Having to chat with them before you can get through on the phone is annoying especially when clients are waiting on you. Also, when I finally did get through to talk to someone. I heard a baby crying in the background as well as a lot of noise. It was distracting on top of already being frustrated. It was unprofessional and it's not how I want my business. It's embarrassing to have clients in front of me while I'm trying to access my account to schedule them and being told my account was deactivated. I am very disappointed. Review Source Response from Xplor Technologies May 17, 2018 Hi Ahmad, there was a specific bug in the new Safari browser causing this but we have quickly fixed that up. Our customer service team have already spoken with your company and confirmed it's all working well now. Huge apologies for the inconvenience caused. Please reach out if there is anything further we can assist with, thank you! JH Junior H. Gym Owner/ Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Moved to PT Minder from Mind Body Online and soooo!! glad I did. Brilliant bit of software. 5 star." May 6, 2017 4.0 Value for money. Ease of use. Moving from a bigger software company that was charging a lot more PT MINDER has proved to provide a much better service at a much cheaper price. They are great!!! Pros Value for money. Saving a MASSIVE £600 a year in relation to what I was paying. The ease of use of PT Minder means you do not need to be constantly ringing up for support. Simple online support by live customer support normally works out any problems you may have. As well as this when the solution is given you normally find it is a simple one that you can remember for next time you are using the system. The screen interface is very good. All of my clients have said it is a very easy to use and book in. I find it a lot less confusing to use then the MindBody software I used for over a year. PT Minder also seem to take on board any suggestions and look to develop from your user experience. I have found that they are catering for all the things that I was getting with the Mind Body Software at a QUARTER of the price. As well as this is the fact that the system is very easy to use. Cannot recommend the product highly enough. Cons The app is not as good so I tend to use the website version when on the iPad. The 4 star rating on overall quality will be 5 star once the app is sorted. Review Source ES Eddie S. Personal Trainer Professional Training & Coaching Used the software for: 2+ years ### "A Must-Have for trainers" April 7, 2017 5.0 PTMinder covers all the bases for your accounting and scheduling needs. The developers have covered every possible variation with the training business. The workout and nutrition parts need some work but without those PTMinder is more than worth the money. Keeping track of schedules, sessions, client info, accounting and anything else you can think of is easy. Pros Intuitive, easy to use, covers every possibility with scheduling, training packages and accounting Cons Workout and nutrition software is no good. I use other apps that are much better. Review Source Response from Xplor Technologies April 7, 2017 Thanks Eddie! We've only just released the Workout & Nutrition modules recently, but we have some awesome improvements planned for them this year :) AT Angela T. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Keeps me organized" April 20, 2017 4.0 This program is very user friendly and offers many functions. They are constantly looking for ways to update and improve. I have been very happy with the evolution of PTMinder thus far. The pricing is great. I'm a smaller studio and can't aford the higher cost of other popular software, but this is everything I need. I'm excited to see what else they have instore. Pros The pricing and easy of use Cons I create many different packages and lengths of service. It would be nice to have more customization with the details. Such as how often payments will be made, and the breakdown/distribution of sessions. For example, I have clients who pay monthly for 6 months, and have 20 sessions that can be used in that 6 months. (Rather than the 24 it currently automatically gives when I select 2x a week service). Review Source TJ Tiffany J. Wellness Coach & Personal Trainer, Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Overall Happy with a few kinks" April 13, 2017 4.0 I have been using this software for a few months and I am happy with it although there are a couple of features that I wish were improved. For my clients who miss sessions or go on vacation, the system is a bit cumbersome to track that. I have to create an owed session code and credit the customer another session instead of the system automatically tracking it for me. For clients who go on vacation, the pause feature does not let you select your own date. The dates are based on their membership start and end dates so that also makes a bit of extra work. The system otherwise is fairly easy to use and customer service is always available although I think there may be a language barrier which makes some of the communication more time consuming to explain. But they are always very nice and helpful and do follow up if there was a question they have to research. When I first bought the service, the feature of having merchandise for sale was not available and now is so that was a great improvement. There have been other upgrades based on feedback so I know that this company is willing to grow, which is great. I am a small business (sole proprietor) so this software has been ideal for my needs. Pros ease of use, availability of customer service and willingness to be helpful, value for money Cons customer service language barrier (sometimes takes a while to explain the issue), limitations for missed sessions tracking and pausing a membership tracking Review Source RD Ross D. Personal Trainer & business order Health, Wellness and Fitness Used the software for: 2+ years ### "Great tailored service for personal trainers" April 30, 2017 4.0 Pros It's pretty simple to use, and it is tailored to personal trainers and the type of service we provide Cons Note taking features aren't detailed enough. I've emailed support with more info about this The mobile app isn't easy to use for note taking on clients, and it isn't possible to see trainer availability in the mobile app The tablet app isn't optimised for tablet screens. Lots more features could be accessed in an easier and more efficient way on tablets Review Source Response from Xplor Technologies May 1, 2017 Thanks for the review Ross! We'll look into addressing those cons :) Gail B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Personal Training Management made easy." December 4, 2018 5.0 Accountability is necessary for any business. Ptminder's solves this with easy to setup customer financial information that keeps records on due dates and other important information keeping your business healthy. Pros It is a great software program that manages your schedule and financial books. It's easy to set up and record keeping will make tax season a breeze. The calendar feature allows you to book, charge and even change appointments. Cons I wish the workout program was a little easier to set up. It took too much time to locate exercises or video, upload and then add variables. Review Source TT Thomas T. Assistant Manager / Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Business is Booming!" December 18, 2018 5.0 Very pleased with the fluidity of the software. PTminder has been a huge reason for my success in personal training. Looking forward to many more clients involved with this process! Pros I've used PTminder for years now and it keeps getting better. Calendar Integration. Ability to link Facebook for Marketing! Allows my clients to schedule training online, instead of me calling/messaging every waking minute. In-App payment processing! Cons I have bounced back and forth between different software/apps, but keep coming back to PTminder. Review Source GM Gary M. Personal Trainer / Owner Used the software for: ### "Great concept and includes a lot of very useful feature all in one place. " March 28, 2016 4.0 I love the feature of this software and makes my life so much easier having everything in one place, especially the session and package tracking. The app is a great idea, however is pretty clumsy compared to the online site. Having access to the software via an app on my phone or tablet is super convenient though and I'm sure there are plans to further improve it in the future. The main issues I have found with the app so far are: When booking a session you cannot set the minutes of the time slot as it bounces back to 0 and you have to tap on the + or - making it very slow trying to book a slot. It would be handy to have the 'use package' check box as you do online when booking a session. Being able to reconcile sessions via the app would also save time as I could do it straight after a session or before going home rather than once a week on my laptop. Money seems to be displayed in a very strange format, I'm pretty sure it's just an error in the code but rather than a £ sign it appears as '£' and then the amount. Also in client summary it would be easier to display how many sessions they have remaining in their current package. It is pretty obvious with a new client but with an older client who has booked recurring slots it is almost impossible to workout where they are from 'total sessions complete' and 'upcoming sessions' Those points aside it is still by far the best purchase I have made for organising all of my client records and keeping up to date with payments. It really has made a massive difference to my business and I would recommend it to ant fitness professional or business. Thank you. Review Source Response from Xplor Technologies March 29, 2016 Thanks Gary! We'll address those comments regarding the mobile apps ASAP =) SB Sheree B. Personal Trainer & Nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "PTminder is so simple and easy to use, I love all of the amazing features!" July 24, 2017 5.0 As described previously Pros The software enables me to keep myself and my clients on track. I had terrible time management and ability to track payments before I used PT minder. I love that I can use it across all my devices and how simple it is to use. It is super easy to customise too. I also love that if you have any issue the support team is so helpful. Cons The only problem I find is that sometimes if I am booking from a different device the appointments do not syncronize and can leave me with double booking myself. Also can be very slow on my iPad and iPhone. I would use it a lot more on these devices if I could rely on it. Review Source CD Cheryl D. Personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "PT Minder Review" January 6, 2017 5.0 I love this user-friendly software! Having my own studio and being able to accurately and easily keep not only my calendar and payments in perfect order but it also helps during tax time! Love this company!!! Pros How easy it is to use! Cons Minor thing is couple of glitches in the system. Review Source Response from Xplor Technologies January 16, 2017 Thanks Cheryl! Glad to hear you're loving the product :) VR Verified Reviewer Personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "PT Minder" April 17, 2019 5.0 Overall I am very satisfied! Love that it keeps track of everything especially the financial end of it! Having everything organized makes my life easier so I can concentrate on my clients and their training! Pros It’s extremely easy to use and affordable! Cons Not much. Once in awhile a glitch. Other than that it’s perfect! Review Source DD Darryl D. Webmaster Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great software with amazing potential" February 12, 2022 4.0 Pros Ptminder is incredibly powerful software. I can tell that a lot of thought and effort has been put into it and it does what is designed to do very well. Our personal fitness business is 100% virtual, and this app has a streamlined our business model allowing us to scale like never before. Cons Still has some minor bugs and room for improvement. But their customer support is unmatched! And they fix everything I point out rapidly. Review Source Response from Xplor Technologies February 16, 2022 Thanks for the review :) Similar Products Featured