# Aha! Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Aha! the right Gantt Chart solution for you? Explore 561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144020/Aha/reviews

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Aha!

4.7 (561)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 9th, 2026

# Reviews of Aha!

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

Klaus Z

Product Lead AIInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Integrations with engineering tools like Azure DevOps help keeping track with delivery without the need to recreate everything in AHA!“

February 11, 2026

Klaus Z

Product Lead AIInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Public publishing options in presentations feel a bit clumsy and it takes a while to set up a ll necessary templates and themes.“

February 11, 2026

MT

Michael T

Senior Product Operations ManagerFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product planning, documentation, creating roadmaps, gathering feedback from customers, and much more.“

October 29, 2024

BW

Becky W

Capability ManagerHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years.

“Occasionally, I have issues with slow performance, for example, selecting a report or choosing an option on the screen where there is a lot of data.“

February 21, 2025

Patricia M

Administrative DirectorRenewables & Environment, 2 - 10 employeesUsed the software for: 6-12 months.

“Overall I love using Aha, because as a project manager, I can prepare documentation, that I can customize“

January 26, 2026

MT

Michael T

Senior Product Operations ManagerFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences.“

October 29, 2024

Patricia M

Administrative DirectorRenewables & Environment, 2 - 10 employeesUsed the software for: 6-12 months.

“I can manage projects easily and customize templates.“

January 26, 2026

DG

Dominic G

Product LeadComputer Software, 10,001+ employeesUsed the software for: 1-2 years.

“They perceive Aha! to be a low quality product and ask us if we would consider moving back to JIRA to manage their product Ideas.“

February 25, 2025

## Showing most helpful reviews

Showing 1-25 of 561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brandon E.  
Sales Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Aha! is an excellent product management system"

August 21, 2023

4.0

A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

Pros

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Cons

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)

When our product teams work together across departments and incorporate DevOps, we see great success. Goal-setting, feature-mapping, PI planning, and synchronization with DevOps comprise high-level product management.

Review Source

Response from Aha! Labs

September 1, 2023

Hi Brandon, Thanks for taking the time to write such a great review. It is wonderful to hear how Aha! is helping your organization achieve success across so many different teams and departments. I would encourage you to check out our guides which have great examples and best practices when it comes to roadmaps. Here is one you may find useful: https://www.aha.io/roadmapping/guide/product-roadmap/roadmap-examples. Otherwise our customer success team are all former product managers and would be happy to help! You can reach out to us at support@aha.io.

Grace B.  
Project Manager  
Retail  
Used the software for: 1-2 years

### "Aha is a great product management tool"

September 12, 2023

4.0

Aha's ability to centrally manage many projects and provide seamless Jira integration save time by eliminating the need for developers to switch between applications. It's helpful for making a road map and organizing ideas visually for the company.

Pros

I like how simple it is to log requests for help and suggestions for new items. It's also great for working together on projects with other people in your team.

Cons

The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of your open support issues and ideas at once.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Aha's primary function is to centralize and disseminate product-related information and efforts. Because of this, I was able to quickly catch up on the state of development for the goods over which I had taken responsibility.

Review Source

Response from Aha! Labs

November 17, 2023

Hi Grace, Thank you for your positive feedback on Aha! We're pleased to hear that you find it simple for logging help requests and collaborating on projects. We appreciate your feedback on your dashboarding experience. I would encourage you to read through this robust support article to learn how you can build out this view (https://www.aha.io/support/roadmaps/strategic-roadmaps/analytics/dashboards). If you have specific suggestions or further feedback, feel free to share at https://big.ideas.aha.io/. Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions (support@aha.io) you may have.

RA

Raf A.  
Product Marketing  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Don't recommend. Read review for details.."

August 6, 2019

3.0

Would never recommend.

Pros

Cool logo. Good space to house personas and competitor analysis.

Cons

In the initial onboarding process I would contact customer support for clarity, seeing as how I've never used such a software. I had one phone call, fairly short. I was later tasked with sole responsibility for the software - evangelizing and coaching others on how to use it. When I reached out to support for more clarity, the reps did EVERY possible not to get on a call with me. They would email me back every other day - directing me to instructional videos - refusing to get on the phone. I needed to integrate with Jira, "Please HELP!!??"- guess what? "We have some videos that can help you. Awful support. As well, not very user friendly, not customizable, and just down right inferior cosmetically.

Review Source

Response from Aha! Labs

April 8, 2024

Hi Rafael, Thank you for taking the time to leave a review. I am sorry to hear you experienced difficulties with onboarding. We have put a lot of effort into the onboarding experience over the last few years and do pride ourselves on having a super responsive and very knowledgeable support team. We continue to build out our knowledge base with step by step instructions for set up including the Jira integration. For teams who need more assistance we offer concierge services with personalized rollout services. Should you have any troubles in the future our team is available at support@aha.io ready to help.

CS

Cheri S.  
Operations Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great customer support!"

May 15, 2025

5.0

Pros

The customer support is quick to respond and really helpful! Even if I'm asking for a feature that doesn't exist yet, there's usually an idea that addresses my inquiry that support will provide. They will also ask for my end goal if it's unclear. This allows them to fully understand my need and provide any available workarounds. Their answers also usually include screenshots of steps that I need to take in order to accomplish my ask. Providing instructions in this way allows me to quickly execute their suggested path forward.

Cons

There are features that are missing or that do exist, but we're just finding out about a few months after go-live that seem like they should have been mentioned during implementation.

Review Source

AC

Alex C.  
Law Clerk  
Legal Services  
Used the software for: 6-12 months

### "Project Management Platform for the People"

January 27, 2026

4.0

As a firm we all enjoy our time on Aha! It really does help with project management and convey our ideas while working remotely

Pros

I really enjoy the amount of project collaboration I can integrate on this platform. Aha! make it easy to allow for team collaboration on various mediums, but also makes it easy for all generations to use it.

Cons

It feels a little dated, however this really does help when it comes to integrating all ages to use the platform.

Review Source

DG

Dominic G.  
Product Lead  
Computer Software  
Used the software for: 1-2 years

### "Good, but makes us look bad"

February 25, 2025

4.0

Overall experience is good but I think you have the wrong features behind the Ideas Advanced paywall

Pros

Good APIs Amazing support team Integration with all the right tools

Cons

Portal visibility restrictions behind the Ideas Advanced paywall stops the tool being considered valuable by our clients. They perceive Aha! to be a low quality product and ask us if we would consider moving back to JIRA to manage their product Ideas. There's also the fact that users can share a view with unauthenticated users without realising they are doing that, with all the security concerns that brings.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

Corporate policy - not a popular one either

Review Source

VR

Verified Reviewer  
Customer Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Aha! Is an ideas portal that centralized our feedback in a well structured way."

December 4, 2025

5.0

Overall, myself and my team have had a great experience with AHA! And plan to continue utilizing it for collecting customer feedback and ideas.

Pros

Aha! Is a centralized place for our company to collect feedback and organize ideas. Having multiple products across our company can result in lots of data and ideas - AHA! Helps us centralize this.

Cons

I think the UI/UX could use some work, but other than that it has been very good in providing what we need.

Review Source

DS

Dilak S.  
Senior Experience Designer  
Design  
Used the software for: 2+ years

### "My Great Journey with Aha! in Product Management "

February 20, 2025

5.0

Pros

Aha! makes it super easy to create visual roadmaps to outline critical business milestones in real-time.

Cons

For over three years now, I have not yet come across issues while using Aha!.

Review Source

BM

Brazola M.  
Assistant  
Computer Networking  
Used the software for: 6-12 months

### "Gets the job done"

January 28, 2026

4.0

Pros

Some pros for Aha! software are great customer support, very helpful and responsive. I also like how you can customize your roadmap just the way you need it.

Cons

Some cons for Aha! software a steep learning curve. It can become overwhelming learning how to customize everything to your needs, and it is one of the more expensive softwares I’ve used.

Review Source

NR

Nicola R.  
Product Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Aha: a must have for Product Management"

November 20, 2024

5.0

Aha is by far one of the best software on the market (if not the best) to manage a product, from small sized products to very large. I'm using the product from many years now, and I was able to build a lot over it. Via customization I can adapt the workflow and the data displayed in a very detailed manner. The integration with DevOps is providing almost everything which is needed, and what is missing I was able to integrate it developing on the API framework of Aha which is very complete.

Pros

The customization options (especially if you have an Enterprise+ plan) and the APIs available make it possible to really do everything. Support is very good, they answer in a good time and the answers are always able to solve the problems.

Cons

Sometimes some APIs could be extended, but they are constantly evolving and usually you can get what you need in a relatively short time.

Review Source

CT

Chris T.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "Powerful and flexible (tread with care)"

July 24, 2024

4.0

For all it's flaws, I love this product. It lets me do what I want, how I want (and I can be quite demanding).

Pros

The best thing about this product is the huge flexibility resulting from the degree of customisation that is available. This is dangerous if mishandled, obviously, but in a company where processes are evolving, it has allowed me to accommodate all manner of requests and requirements.

Cons

The UI can be a little inconsistent. Many features are paywalled; I'm constantly being upsold as if I'm on a freemium version. Some of the tools are a little unloved (text editing is clunky and unreliable, some presentation tools lack flexibility). And navigation isn't the smoothest.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Craft.io](https://www.capterra.com/p/151111/craft/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Productboard](https://www.capterra.com/p/160651/productboard/)

Reason for choosing Aha!

Huge flexibility to mould it to our (changing) processes, and to capture eveything.

Review Source

GK

Grace K.  
Senior Director of Product Management and Software Innovation  
Financial Services  
Used the software for: I used a free trial

### "Great Customer Service"

July 9, 2024

4.0

Our customer support experience was great. The product is extremely sophisticated, and offers a wide range of functionalities for companies that are looking to have all teams in one space.

Pros

Although we did not move forward with Aha as our solution, we had a wonderful experience with the Customer Support and Product Team. They were extremely supportive and helpful, and they were very gracious when meeting with us. We decided to go with another solution because of our unique and specific need; this was not caused by a bad experience or lack of functionality.

Cons

There are some features in Aha - Ideas that we were looking for.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Aha!

We decided to move forward with a different product, but this was not because of a bad experience or lack in Aha functionality.

Review Source

KR

Karen R.  
Head of Product Management  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Using Aha for Education Assessment products"

August 16, 2020

4.0

We are introducing the product management function accross the business. Therefore introducing the departments and senior management to the functions of Aha has been my priority. The multiple benefits have included, multi person access as a reviewer / viewer. Transparency of the portfolio roadmap, clarity and confirmation of epic and feature details and the development priorities. A prime benefit has been the capabilityof the tech team and CTO to cost up the features and epics in more detail than previously, supporting investment requests.

Pros

For my role as Head of Product Management: The strategic view of the product portfolio is all important for the company to see and for me to report. The functions I use most are the strategic and portfolio roadmaps, goals and linked initiatives. I absolutely love the dashboard function, especially for executive resporting. And now use the different workspaces for the different departments who are dependant on the product management scheduling, this is also an added bonus.

Cons

I really wish the functions would allow clarity for Strategic objectives, rather than goals and support the framing of dependant team and individual OKR's. I also find it difficult to delete releases and features on the Strategic level workspace. It would benefit the different types of users to have the functionalities that they need and navigate to it easily. From my role as head of to the associate product manager, we have different uses and feature requirements.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Aha!

I was used to Aha from my previous company, we found the functionality to be expansive, used accross tthe departments it was coordinated and allowed mixed methodologies in its monitoring and reporting in the products being eveloped. The product management function in the company I am now in is new. I wished to introduce the best in class product management tool, for transparency, acountability and reporting capability accross the company. we have offered many in house demo's and everyone is very impressed, especially as they now know how they can access the information they need to fulfill and support their departments too

Review Source

ND

Nicole D.  
Release Train Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Aha support and documentation second to none. All the features you need."

March 15, 2022

5.0

A very positive experience that allows us to map strategic goals to the work done. It provides tools such as scorecards, custom fields and calculations that allow managers to assess the work on an even playing field, and set a roadmap that can be tracked with achievements building to the end goal.

Pros

Easy to integrate with development software and link to that work to the strategic goals and initiatives to make sure we build the right things the right way, in the right order for the right reasons. Achievements build and are tracked overtime to show the ROI quickly and easily.

Cons

The price per user prohibits it from becoming the main tool used by all staff. It requires project tracking to be done in the development tool to minimise project costs overall.

Reason for choosing Aha!

Ease of setup even with flexible configuration, plus it's simple integration into the development tools.

Review Source

MG

Matt G.  
Chief Product Officer  
Computer Software  
Used the software for: 2+ years

### "The Best End-to-End Product Management Software Available"

February 2, 2023

5.0

I have implemented and used Aha! across several companies and have seen it grow for nearly a decade. It keeps only getting better.

Pros

Aha!'s data model is robust and flexible to account for our unique way of running our business. The reporting and notes/collaboration tools allow us to consolidate all of our PM-based efforts into a single system. This helps keep everyone aligned, organized and efficient.

Cons

Because the application is so robust, there are some workflows sub-optimal user experiences (e.g. accessing views and report versions, creating capacity plans) that make onboarding new users cumbersome.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[ProdPad](https://www.capterra.com/p/137028/ProdPad/)

Reason for choosing Aha!

Flexible data model, custom fields/tables, and great reporting/roadmapping.

Review Source

Response from Aha! Labs

February 14, 2023

Hi Matt, Thank you for your positive review! It is great to hear how Aha! is helping your organization (and past organizations!) achieve success — especially with reporting and notes. For new users, we have a great overview (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha) on getting started with Aha! Roadmaps. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions (support@aha.io) you may have.

RT

Rakesh T.  
Engineer  
Mining & Metals  
Used the software for: 2+ years

### "Simple light tool for requirements management"

November 27, 2024

4.0

A very light tool that works as intended for requirements management.

Pros

A simple light tool for requirement elicitation and management.

Cons

Any user can enter requirements, comment on requirements and track the progress.

Review Source

JC

Jo C.  
Digital Product Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "The only software option for a quality Product Manager to use!"

September 2, 2024

5.0

Always extremely positive. I love the platform and I am delighted by the quality and friendliness of the employees. You make my projects look good!

Pros

They really have thought of everything! The platform has such comprehensive functionality, everything you could need to plan, deliver and communicate your product releases. With so much content, it's a tough job to ensure users can easily learn and get value from the platform but this company is Best in Class at demo's; KB articles, how to videos and live training sessions. Everything is super clear and easy to learn. Why wouldn't you want this as a Product Manager?

Cons

Sometimes the sheer volume of "what's possible" can be overwhelming. Simple things can be hard to figure out because you didn't notice this one setting that is active. With that said, the times that I have needed to figure something out, the articles are super clear and the response time for support is unreal.

Review Source

SM

Steve M.  
MD  
Computer Software  
Used the software for: Less than 6 months

### "Amazing Support - Ideas portal capability which is easy to use and feature rich"

November 6, 2024

5.0

Evaluated Aha and primary competitors, this was an ideal solution for us, with great private portal capability, and staff proxy voting. The support during the trial was exceptional, well beyond that of the others we were evaluating.

Pros

Amazing support with well thought our Ideas portal capability, which was easy to setup and deploy.

Cons

No cons thus far. We imported users, emailed went out and client engaged with assistance.

Review Source

MT

Matt T.  
Product executive  
Warehousing  
Used the software for: 2+ years

### "Game changing software for product teams"

June 26, 2023

5.0

Very satisfying, this tool has a chance to help us transform as a business!

Pros

Very initiative to use and can be extremely powerful if setup with some foresight. It is flexible enough to be tailored to any kind of business yet rigid enough to instill needed discipline when using across a team or teams..

Cons

Not much to dislike. While it can feel expensive, their reviewer and viewer (free users) make it easy to scale across many team members.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Aha!

No comparison.

Review Source

Response from Aha! Labs

July 12, 2023

Hi Matt, Thank you for the great review. We love to hear that Aha! has been a game changer for your product teams. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at support@aha.io.

Ajinkya J.  
Chief Marketing Officer  
Market Research  
Used the software for: 6-12 months

### "Convenient Tool for Product Managers, Aha!"

May 10, 2021

5.0

Aha! is no doubt a sophisticated tool for driving product strategy, sharing your roadmap, and detailing features. It's very flexible and configurable so it requires a little while to get fluent with everything it may possibly do, and be aware of the best workflow patterns with it. That said, once you discover your groove it gets much more easily. Pricing is also in the premium end of the market, particularly for smaller companies, but you do tend to obtain what you pay off.

Pros

Aha! offers a comprehensive range of strategies for managing the entire product management and marketing cycle. I began using product development tools like Jira and then VersionOne, but they both appeared and functioned as if they were developed on purpose and eventually evolved into product management tools. None of them were in charge of product marketing. It was clear from the moment a fellow CTO introduced me to Aha! that this tool was explicitly designed to handle the full scope of product management. The governance features that assist product owners in focusing on the business plan and priorities also aid in the definition of product strategies to achieve those objectives. Customer personas assist the development team in remaining customer-centric. Our product owners enjoy working with feature development because they get to decide both how the features should function and how feature delivery should be prioritised. The Aha! Score, which can be customised, helps to balance value with development costs. Contributors are encouraged to request functionality, and the review process ensures that the promotion (or lack thereof) of a concept to a feature is transparent. Executive management and the board of directors expect product roadmaps to include information in an accessible format and Aha! has delivered efficiently so far.

Cons

The tool is extremely effective, with numerous features that make it simple to build a complex puzzle that occupies all of your time, causing you to lose track of the original goal: efficiently produce a product that meets consumer standards and business objectives. Keeping the model easy necessitates discipline. Aha! is so powerful and so customizable that it took me a while to figure out how best to apply it to my particular situations and challenges. That said, their amazing customer success team has been and continues to work patiently and diligently to help me make the most out of it.

Review Source

VR

Verified Reviewer  
Head of CS  
Computer & Network Security  
Used the software for: 6-12 months

### "Used Aha ! to communicate back with my Product managers "

June 3, 2022

4.0

Pros

I like the separation of ideas and features, compared to other tools in which all feature suggestions are created in the same way, in aha features are first suggested as IDEAs and the PM promotes them. It was very easy to track features that were promoted and getting notified for features being too long in the backlog.

Cons

The integration to Salesforce was bad, I ended up creating ideas directly instead of creating them from salesforce as I should have as a CSM. Furthermore, the main drawback of Aha is that you don't manage bugs or development in it unlike SCM tools or Jira (bitBucket) which makes Aha! an expensive tool since it's used only for PMs and there is a limit to the number of dashboards one can track when my developers managed bugs and code in Git.

Review Source

Response from Aha! Labs

October 19, 2022

Hi, Thank you for taking the time to leave a review. Our customer success team would love to help you get your integration with Salesforce set up. You can reach us at support@aha.io. You may also be interest in some recent improvements — including: Syncing opportunity details (https://www.aha.io/blog/sync-salesforce-opportunity-details-with-aha-ideas) Mapping user fields (https://www.aha.io/blog/sync-user-fields-in-salesforce-with-aha-ideas) Syncing customer data with organizations (https://www.aha.io/blog/sync-customer-data-in-salesforce-with-organizations-in-aha-ideas)

SW

Scott W.  
Product Manager II  
Computer Software  
Used the software for: 2+ years

### "Aha offers tremendous value for product managers and integrates well with development software."

January 20, 2023

5.0

I've really enjoyed using it and continue to find new ways I can leverage its features. It's worth mentioning that when I have had questions, or something has gone wrong their technical support has been phenomenal. They respond in the same day and in most cases are able to immediately answer my questions. In cases, where an actual bug was found, I've even had their developers fix the issue within a couple days and let me know to try it again.

Pros

The product has great tools for defining your product strategy, vision, mission, and allows you to easily track ideas, features, and plan your releases effectively. It offers a great integration with development software such as Azure Devops or Jira to bridge the gap between product management and development. I've found the software easy to learn and intuitive as I never had formal training and was still able to figure out how to use it well.

Cons

I haven't experienced any feature that I've found troublesome or largely lacking in an essential capability as it is customizable in the right places. There are some features (i.e. polls) that I don't have access to with the current license that we have that I would like to try out so I can't say for sure if there are any gaps in such features.

Review Source

Response from Aha! Labs

February 1, 2023

Thanks for taking the time to write such a great review. It is great to hear how Aha! is helping your define strategy and connect product management and development. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at support@aha.io — or even for a live demo of polls!

MZ

Matt Z.  
Manager  
Financial Services  
Used the software for: 2+ years

### "Aha is a great way to manage the product portfolio"

August 2, 2022

5.0

Aha provides a place to capture our entire portfolio in one place and allows independent support of each business division. This is enabling enhanced planning dialogue and greater transparency throughout our organization. We use it to model and support our value stream which makes it easy to ascertain current information about the disposition of each feature. This, in turn, informs better decision making. Also, on the rare occasion when we do need support, the team at Aha is always responsive and always very helpful. And the tool is always available and stable and has not left us hanging at any critical moments

Pros

the flexibility/configurability is the best thing about Aha. It can be configured to match business processes and needs and does not force adherence to any particular process. The diverse needs across our entire business portfolio are supported.

Cons

understanding "the lay of the land" within the tool is always a little confusing for my new users. Some expect to have hand-holding type navigation, but that is not this tool. A few minutes to show them the basics usually gets them up and running.

Review Source

Response from Aha! Labs

October 19, 2022

Hi Matt, Thank you for your positive review! I am so glad that the flexibility of Aha! Roadmaps means our software can fully support your needs. For new users, we have a great overview on getting started with Aha! Roadmaps (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha). As always if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have (support@aha.io).

Gouri S.  
Senior Tech Lead  
Telecommunications  
Used the software for: 2+ years

### "Aha for Roadmap delivery"

June 3, 2022

4.0

Overall experience using Aha is very good, we are easily able to manage the roadmap items and can generate the report after end of FY.

Pros

I liked the multiple features about Aha software, mentioning below - 1. Easy task creation in form of epics 2. Drag facility is available for prioritisation 3. Easy to Use

Cons

There are some features which can be improved. i.e. navigation between multiple product roadmap can be smoother, and giant chart can be managed in a better way.

Review Source

Response from Aha! Labs

October 19, 2022

Hi Gouri, Many thanks for sharing your review. It is great to hear how Aha! is helping your organization achieve success. I would encourage you to vote and comment on an idea in our ideas portal (https://big.ideas.aha.io/) in regards to your reports request. We would love to hear more about your chart requirements. Our product managers continuously review ideas when building out our product roadmap. As always if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at support@aha.io.

Simon M.  
Chief Operating Officer  
Computer Software  
Used the software for: 6-12 months

### "A Product Manager's best friend"

June 19, 2018

5.0

Pros

Having been on a long journey over the years with many different types of project/product management software solutions, none of them ever seemed to be "the one". Aha takes a different approach, and focuses on management of end-customer value that is aligned against the vision you have for your company and its products. It's the first work management platform I've used that took this holistic approach, and actually its massively empowering. I'm now able to construct high level roadmaps for complex projects that span multi-discipline teams that can be reported to all stakeholders very clearly and easily. Managing the features the team are going to focus on in a customer centric way is also great. Yes, you can use Aha for task management, but often in a product management capacity it's more important to express WHAT customer outcomes & benefits we want, and then let the team figure out HOW to deliver them. Moreover, the customer support from the Aha team is excellent, with plenty of guides not just how to use the platform, but also how to strategically tackle typical challenges that product managers face. I highly recommend Aha. It's a liberating product from a team that clearly have an awesome culture based around customer success.

Cons

Aha is a sophisticated tool that's very flexible and configurable so it takes a little while to get fluent with everything it can do, and understand the best workflow patterns with it. That said, once you find your groove it gets much easier. The support team help with that though. Pricing is also in the premium end of the market, particularly for smaller companies, but then you do tend to get what you pay for.

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