# Muster Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Muster Software - reviews, pricing plans, popular comparisons to other Advocacy products and more. Source: https://www.capterra.com/p/143878/Muster --- # Muster Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Muster ## What is Muster? Muster's advocacy platform is the easiest way for nonprofits, associations, and advocacy groups to engage advocates in grassroots campaigns that influence public policy. Build multi-channel advocacy campaigns and send them via email or text (SMS) alerts. Manage and visualize advocates with our powerful CRM. Measure your advocacy influence with real-time analytics and reporting to prove impact. ## What is Muster used for? [Advocacy](https://www.capterra.com/advocacy-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $199 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Muster alternatives Highest Rated [4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month [4.5 (820)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month [4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/143878/Muster/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Marketing 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Advocate Management Track and manage advocate communication, engagement, and performance Muster 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Track and manage advocate communication, engagement, and performance Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Encourage your customers to promote your company by providing materials, tools, and reward programs Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Enables employees to promote their company by supplying them with materials, tools, and reward programs Tracks metrics that provide insight into how a user interacts with any interface or product Find & retrieve relevant data or documents Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Add, store and access information pertaining to members Database of members to track personal information of individuals and families Manage multiple campaigns in one system Enable advocates to promote nonprofit, charitable, and/or political organizations and causes Analyze and gain insights into data in real-time Active reporting of data and metrics Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Create and manage advertising campaigns on social media networks Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.2 (24) 4.2 Based on 24 reviews ## Pricing Value for money 5.0 (22) Basic $199.00 Per Month Value for money 5.0 (22) 5.0 Based on 22 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (24) 5.0 Based on 24 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating 5(19) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MO Margie O. Director Non-Profit Organization Management ### "Easy Way to Mobilize Your Grassroots to Tell their Reps Their Opinion" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2021 We were able to give grass roots an easy way to reach their reps - it was so easy that our action center was shared by several allied organizations to their followers. Pros Easy to use. Meets our needs for advocacy and geocoding people to their correct rep. Cons Doesn't measure twitter activity. Can set up action center for Twitter, but software doesn't currently have ability to measure tweets generated. Switched from [Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/) P2A wasn't working on all phones; we had a hard time collecting cell phone numbers; we have more email addresses. Also more costly. Reasons for choosing Muster The right mix of options vs. price for what we were looking to do: impact policy through grassroots action. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kim T. Director Real Estate ### "We have used for a few campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 22, 2021 helps us reach legislators and make it easier for our members to do the same. Pros Very easy to set up and utilize. It did what we wanted it to do. Cons Might be a bit pricey for us as we don't use it as often. Might suggest a lesser priced option with a limit on the number of campaigns that can be sent. So one teir for under 10 campaigns a year, another for 10 to 20, etc? Reasons for choosing Muster na Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jim R. Webmaster Public Policy ### "Muster wins!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2021 Pros Muster allows us to succeed where Mailchimp failed. We have appealed to our members to contact their representatives in the past. Now that Muster has made that nearly automatic, we see that members are now taking action. And liking the experience. More than changing the course of discussion in the legislature, Muster has given our members the ability to get to know their delegates, and for their delegates to get to know them. Linking up constituents with their representatives is fundamental to our democratic way of governance. Not only is Muster an easy to use package, but the staff is friendly and responsive to queries. We have used Muster as an integrated solution, combining it with MailChimp, with Facebook, and with Twitter. And according to our growing membership this integrated approach is working. While we are working with Muster to make the software experience even more useful, we have no hesitation in recommending this particular package for anyone's advocacy software needs. Cons Working with Muster staff on improvements which are not critical to the operation of the system. Reasons for choosing Muster Price. Engagement with staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EE Elaine E. VP Communications and Marketing Hospital & Health Care ### "Easy way to mobilize our members" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2021 Great experience! Great customer service. Pros Ease of use and the personalized customer service. The guys at Muster always respond quickly and get the job done well. Cons Updating contacts can sometimes be a pain. It would be great if somehow we could integrate information on users of this software with our database in a seamless way. That may have more to do with our database than with Muster. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anthony R. VP of Political Operations Government Relations ### "Muster for Association Advocacy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2021 Muster has been great to work with and made our efforts to engage our members in advocacy efforts simple and straightforward. Pros The product is streamlined and easy to use. The team at Muster is customer service driven and great to work with. Cons Looking forward to Muster version 2.0 and the new functionality it will provide. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2021 Hi Anthony, Thank you for the wonderful review and for being a continued power user of Muster! We're beyond excited for the release of Muster 2.0 and the new functionality it will provide our customers. Our team can't wait to get it into your hands. -Corey AB Atul B. Online Advocacy Advisor Non-Profit Organization Management ### "Powerful and economical" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2020 Pros User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign. Cons Data organization can be tricky. Large numbers of contacts can slow down the interface. Alternatives considered [VoterVoice](https://www.capterra.com/p/185592/VoterVoice/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2020 Hi Atul, The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother. Best, Corey @ Muster JM Jo M. Executive Director Non-Profit Organization Management ### "Very Helpful Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2020 Great experience and happy to have this tool for our members Pros Easy to use, accurate database, simple and effective Cons A bit of a learning curve on the definitions of broadcasts Reasons for choosing Muster The Customer Service Experience and the price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2020 Hi Jo, Thank you so much for the fantastic review and feedback! We're thrilled you find Muster so easy-to-use as that has always been a top priority when creating tools. Ease-of-use will continue to be a top priority here at Muster, and we look forward to continuing to serve NDASA. Best, Corey @ Muster MW Megan W. Digital Strategies Manager Government Relations ### "Best Investment to Date" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2020 WONDERFUL. Customer service has been so quick, thoughtful, and solution-oriented. Pros The ease of use for me to create action alerts, the ease of use for the members of our organization to send targeted emails - it's been a game-changer for us. Cons I wish there was an email template I could send out to our contacts asking them to update their home AND business address. Explaining that they'll only receive the alerts if they're a match with our targeted group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2020 Hi Megan! Thank you for the glowing review and insightful feedback. As we continue to iterate on Muster, we will look for ways to make that process easier for you and your supporters. As of now, the best way to go about retrieving/updating addresses would be to send out an email broadcast with the Muster contact form linked. We think there are ways we could make this easier though and will work to bring them to life. We've loved partnering with the Virginia Retail Federation and look forward to continuing to serve you the best we can! Corey @ Muster KA Kyle A. Director of Government Affairs Government Relations ### "Game Changes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 The customer service is what sets this product apart! Pros The functionality is a game changer for trade associations and Chambers of Commerce. Cons Once an action alert is closed, you cannot clone it for a new situation. It would be nice to be able to clone closed ones or be able to save form sections of content. Reasons for choosing Muster Customer service, value, and product functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2020 Kyle, Thank you so much for the incredible review! We're very excited to have the Fredericksburg Regional Chamber as a customer. We pride ourselves on excellent customer service and making sure you're successful in all your advocacy initiatives. The feedback is always appreciated, and we look forward to providing you even more tools in the future. If you need anything, don't hesitate to reach out! Best, Corey @ Muster KP Kadi P. Associate Executive Director Non-Profit Organization Management ### "Effective Advocacy Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 21, 2019 Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well. Pros Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate. Cons There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2020 Kadi, Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them. We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators. Best, Corey @ Muster [View all Reviews](https://www.capterra.com/p/143878/Muster/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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