# MobileServe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MobileServe Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more.

Source: https://www.capterra.com/p/143830/MobileServe

---

# 

 MobileServe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MobileServe

## What is MobileServe?

MobileServe's mobile and web apps make it easy for individuals to track and verify their service work, while providing institutions with valuable data about their volunteers. Administrators have access to a dashboard that shows real-time aggregate and individual data about volunteers, their service activities, and economic impact. The dashboard offers robust reporting, event management and goal tracking.

## What is MobileServe used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)

Overall rating

Based on 190 user reviews

Reviews sentiment

Positive

89%

Neutral

8%

Negative

3%

Starting price

$500

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MobileServe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://mobileserve.org&name=MobileServe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MobileServe

4.3 (190)

VS.

[4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting Price

$500

Per User, Per Year

Starting Price

$600

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (190)

Ease Of Use

4.6 (1,982)

Value For Money

4.3 (157)

Value For Money

4.7 (924)

Customer Service

4.6 (168)

Customer Service

5.0 (856)

## MobileServe alternatives

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

[4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/)

Starting price

$17.00

Per User, Per Month

[4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/)

Starting price

$99.00

Per User, Per Month

[4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/143830/MobileServe/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Attendance Tracking

Track the attendance of specific individuals or groups

Customizable Fields

Customize data fields to support various needs and use cases

Customizable Reports

Alter the layout and content of reports

MobileServe 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Access software remotely via mobile devices

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Advertise volunteer opportunities and recruit new volunteers

Get Advice

We can help you find the software with the features you need.

Features

4.1 (190)

4.1

Based on 190 reviews

## Pricing

Value for money

4.3 (157)

Free Trial

Free Version

Basic

$500.00

Per User,Per Year

It includes:

-   Administrative Dashboard
-   Advanced Verification Options
-   Friend Invites & Friendly Competition
-   Infographics: Reports & Resumes
-   Smart Volunteer Tracking
-   Social Integrations & Sharing

Value for money

4.3 (157)

4.3

Based on 157 reviews

## Integrations

[

PowerSchool SIS](https://www.capterra.com/p/154883/PowerSchool-Student-Information-System/)[

Veracross](https://www.capterra.com/p/20395/Veracross/)[

Blackbaud K-12 Solutions](https://www.capterra.com/p/196276/K-12-Schools/)[

VolunteerMatch](https://www.capterra.com/p/168325/YourMatch/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (168)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (168)

4.6

Based on 168 reviews

## User reviews

Overall rating

4.3

Based on 190 reviews

Filter by rating

5(88)

4(82)

3(15)

2(5)

1(0)

Mentioned topic

Sorted by most recent

AL

Andres L.

Director of Campus Ministry

Education Management

### "Cathedral Review of MobileServe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2021

In overall, I really like MobileServe. It easy to use and our students seem to manage it well. They can download the app to their phone, mobile devices or simply use it on a desktop.

Pros

At Cathedral we have been using MobileServe for about 3 or 4 years now. We use MobileServe as a way to keep track of our student's service hours. It's easy to use and the customer service is great.

Cons

The only thing that I don't like is that MobileServe charges you depending on the number of students you have. Instead of a set price, but in reality it's not a huge problem.

Reasons for choosing MobileServe

N/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Teresita G.

Coordinator Community Service

Education Management

### "MobileServe happy customer"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 26, 2020

I am very happy with MobileServe in general. I am always excited when they put out new features and their customer service is excellent. They seem to be a company that adapts to the changing needs of customers

Pros

This product is very useful to cut down on unnecessary paperwork and files! The student apps have been seamless with our system so that everything is in real time. The reports that it exports are very fast and I am constantly running reports that I was unable to do before. The customer service is excellent. The updates are always improving functionality and they seem to really listen to the customer and innovate the app accordingly.

Cons

The language of the app takes some getting used to. Also since it is built for individual volunteers,service agencies and also schools, at times it is not one size fits all with the features. I would very much prefer that it did not post the total hours submitted when the student opens the app, because in our program the student's approved hours are what matters, and also the student starts at zero each school year. So it is a challenge to have to tell them to look past that number. Also the kiosk mode is hard for a school to use. Made more for another setting I think.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Audrey W.

Teacher

Education Management

### "Verified Community Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 10, 2019

MobileServe has been the perfect tool in helping students track community service quickly and efficiently.

Pros

This software is easy for students and faculty to install and use on the go. Finally, there is a way to verify community service without having to record on paper and turn in. Students are motivated by being able to keep track of their hours in a few quick steps.

Cons

As an administrator, it is hard to find exactly the data that I am looking for. There are lots of options, but sometimes too many to search through for exactly what I want.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Dana T.

Director

Education Management

### "MobileServe review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 6, 2019

Overall, I would recommend this product for a group.

Pros

I like that you can send out group information all at one time for the needs you have. That way parents can get the information all at one time.

Cons

I do feel that the software could be a little easier to navigate when sending out information to the parents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Art S.

Teacher

Primary/Secondary Education

### "Wonderful app for tracking service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2019

MobileServe provides a paperless system for keeping track of hours. It's been useful in giving our students a way to keep a permanent record of their service without having to keep track of loose papers. Reports for administration are easy to put together and even give visuals for them to look at.

Pros

MobileServe is a good way for us to track service hours at our high school. Students submit hours electronically and then are able to view them after graduating. This gives them a lifelong advantage. It is easy to validate service hours. The interface is straightforward and easy to understand.

Cons

It would be nice to keep sub-org information separate for each student. However we have found work-arounds that make reports manageable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jessi B.

Head of Humanitarian Service

Primary/Secondary Education

### "Excellent tool for tracking service hours"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2019

The students find the app very user-friendly and reporting hours is much easier for them now. I like that there is a way to put in volunteer shifts now with the number of volunteers needed so that students can sign up for specific time slots. The mobile app checks them in when they arrive, which is very convenient. Also, when we have events on campus, the students can sign in and out using the kiosk mode.

Pros

The customer service is excellent. The team is very responsive to our needs and to our suggestions for future upgrades. I manage the service hours for over 150 students a year. MobileServe makes it easy to track and verify hours as well as to communicate with volunteers. I love the ability to set goals and also to create reports from all the data.

Cons

The only things I wish this software had that it doesn't are: 1) The ability to attach a file to a service event. Many service opportunities require an application and I can't attach the applications to the event announcement. 2) The ability to announce/advertise an open-ending volunteering opportunity. The opportunities have to be an event or something that occurs on a recurring date. If there is an organization that has flexible hours and/or that is looking for students to volunteer over a long period of time, I can't use the event feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OC

Oscar C.

Teacher

Religious Institutions

### "Basic Program but meets my needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 25, 2019

I would say my overall experience has been good but there needs to be improvements to the website and dashboard. The app and the website is a basic program. It would help me a lot if there was a "admin" app to work from on my phone.

Pros

I like the ability to be able to monitor the hours in one single location.

Cons

There is not an easy way of switching from one record to another. I have brought this up with the software team about 8 months ago. They mentioned it will be fixed over the summer and still have not see any improvements. If a character or word is left in the search field, it does not go away unless you delete it. If I was not aware of the program, it would stay there until I ask for help. On the main website, they have a "chat" feature but it is not manned 24 hrs a day. Therefore, what is the purpose of the chat function. It would be nice that when the users enters hours on the app, that all fields be required or it can not be submitted. I have had many troubles with students not entering all the information such as category, supervisor names, supervisor's email, etc. If the student does not enter category, then I as the admin is not able to see the entry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Angela W.

Director of Service Learning and Community Service

Education Management

### "Still learning how to use all of the features"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 23, 2019

The rep has been wonderful. I am nervous about rolling over our old data to mobileserve. I hope to do that within the next month.

Pros

That students can track their hours via computer or cellphone. We previously used our database and I had to enter all of the hours. This is a much better solution.

Cons

I don't think the service log section is user friendly. I would like to review a service log and have an option to go to the next service log without exiting a service log. Now this may be a user error on my part, but I haven't found an alternative yet. I wish logging events was easier. As I stated, I'm still figuring out how to use everything so I may have more feedback later. Right now I feel confused and a little overwhelmed.

Reasons for choosing MobileServe

My technology department made the selection after looking at about three options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Amy G.

Executive Director

Non-Profit Organization Management

### "The best volunteer tracking platform you can buy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2019

Pros

Ease of use, look and feel, connection to social media, dashboard, ease of verification of hours, customer and technical service by MobileServe staff,

Cons

The only con is the cost. For our small nonprofit it is expensive, but providing free accounts to students has been worth it to us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jerry M.

Campus Minister

Education Management

### "Should have done a full implementation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 22, 2019

Pros

Overall easy to use. It's a great management tool.

Cons

We did this with a limited number of students and only for a limited time. We tried to do the onboarding ourself. We should have done it school wide and let their pros get us set up. There was not enough buy in from everyone to get the full benefits Mobileserve offers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143830/MobileServe/reviews/)

Popular comparisons

[SignUpGenius vs MobileServe](https://www.capterra.com/compare/135392-143830/SignUpGenius-vs-MobileServe)[VolunteerLocal vs MobileServe](https://www.capterra.com/compare/122906-143830/VolunteerLocal-vs-MobileServe)[SignUp.com vs MobileServe](https://www.capterra.com/compare/135391-143830/SignUp-com-vs-MobileServe)[Flipcause vs MobileServe](https://www.capterra.com/compare/136488-143830/Flipcause-vs-MobileServe)

[Boardable vs MobileServe](https://www.capterra.com/compare/143830-221109/MobileServe-vs-Boardable)[Neon CRM vs MobileServe](https://www.capterra.com/compare/102088-143830/NeonCRM-vs-MobileServe)[MoneyMinder vs MobileServe](https://www.capterra.com/compare/143830-147716/MobileServe-vs-MoneyMinder)[Little Green Light vs MobileServe](https://www.capterra.com/compare/123954-143830/Little-Green-Light-vs-MobileServe) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)