# Condo Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Condo Control the right HOA solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143800/Condo-Control/reviews --- Condo Control 4.7 (242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of Condo Control Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MA Maurice A Community ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me“ November 6, 2025 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Mobile Experience: While functional, the mobile app can sometimes be slow when uploading large files or navigating between modules.“ March 5, 2026 AC Andreea C Property ManagementManagement Consulting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The communication tools are also helpful, allowing messages and notices to be sent quickly without having to use multiple apps or systems.“ December 4, 2025 AC Andreea C Property ManagementManagement Consulting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information.“ December 4, 2025 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “With a few enhancements to reporting and mobile performance, it would be an even stronger platform for community management.“ March 5, 2026 SR Sasha R Condominium ManagerReal Estate, Self-employedUsed the software for: More than 2 years. “There is nothing that I don't like about Condo Control except maybe the price is a bit high because we have the full subscription.“ February 27, 2026 CO Carline O Independent ContractorMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “As a board member of a self-managed condo property, it also makes managing resident's requests simple and that we're able to store important documents.“ September 10, 2025 JK Jai K Assistant Site DirectorSecurity and Investigations, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes, the report crashes and it says something along the lines of "this report does not contain any pages". And also, the comparison to previous period is also buggy, since it just shows the value 0 and NaN.“ December 13, 2024 ## Showing most helpful reviews Showing 1-25 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eunah H. Recoverist Furniture Used the software for: 2+ years ### "Handy dandy app for all aspects of condo living relaying messages pertinent to owners" June 12, 2022 4.0 Fine and functional Pros Ease of use. Few steps. Clear comminication. Cons No real issues. Sometimes the app and online functions are different such as changing bookings is better online than on the app. Review Source JP Jennifer P. Condominium Assistant Executive Office Used the software for: Less than 6 months ### "Great but needs some work! " November 28, 2025 4.0 We are satisfied for now but with yhe automatic updates between and connect nightly, unit information gets updated missing digits. Pros Looks and functionality of the site. Easy to use platform for the resident's. Easy to reach out for help. Resident postings section is great. Nightly updates help to ensure system functions with most recent information. Cons Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Platform lagged on a daily basis. Pages would reload daily. Residents functionality on their phone/computers also lagged. Review Source VR Verified Reviewer Director/Treasurer Recreational Facilities and Services Used the software for: 6-12 months ### "A basic program." October 27, 2018 3.0 CCC is a big improvement over emails for recordkeeping because it allows access to the entire board and keeps track of outstanding issues. But there aren't good search features so that as time goes on it is more and more difficult to find records of past issues. Also the requirement to post a service request then go back in to add photos is cumbersome - you should be able to attach photos when creating the request. Pros It provides a communication platform for multiple categories of users to connect and access information. It is generally offered to client buildings free by property management and security companies. Cons The library function is very limited re size of documents permitted and the organization of documents. The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports. The summary reports don't show key information so the detailed reports need to be reviewed. Review Source Response from Condo Control November 20, 2018 Hi there, We truly appreciate your feedback! I wanted to let you know we heard your feedback and we implement changes in our new reporting system that addresses all those issues. Please contact your account manager at (888) 762-6636 so they could assist you further. Thank You, Condo Control Central Team SF Sunshine F. CBO Management Consulting Used the software for: 1-2 years ### "Exceptional Support and Expertise from \[sensitive content hidden\]" March 18, 2026 5.0 Overall, our experience has been very positive. A big part of that is due to \[sensitive content hidden\] expertise and dedication. She took the time to understand our needs, helped us analyze the best package for our operations, and ensured we were fully equipped to use the system effectively. Her support made a significant difference in how smoothly we were able to transition and optimize our processes. Having someone so knowledgeable and committed truly elevates the entire experience. Pros What stood out the most was the exceptional support we received from \[sensitive content hidden\] She went above and beyond in helping us set up our workspaces efficiently and ensured everything was tailored to our operational needs. Her responsiveness to our queries was impressive—always quick, clear, and solution-oriented. More importantly, she didn’t just answer questions; she proactively guided us on how to maximize our subscription and get the most value out of the platform. Cons While the platform has many robust features, it can feel a bit overwhelming at the beginning. However, this was quickly addressed thanks to \[sensitive content hidden\]’s guidance and support, which made the learning curve much more manageable. Review Source MA Maurice A. Community Manager Real Estate Used the software for: 1-2 years ### "Essential for HOA management" November 6, 2025 5.0 Good customer service, they are very helpful and always willing to customize the platform as our community changes Pros My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me Cons They need more hardware integrations, when we use buildinglink we had integration with our downstairs access control. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) They were too expensive, and they their system kept going down Review Source PJ Pavanika J. Property Manager Management Consulting Used the software for: 6-12 months ### "The Only Thing in My Condo That Isn’t Stressing Me Out" December 1, 2025 5.0 Has been really easy with the set up and switching over from a different platform. Transition seemed smooth. Pros Flexibility and accessibility. It’s easy to access and navigate through the platform. Help is available through customer support. Cons I wish I had something to say here but my overall experience with has been nothing but Great. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cuz we didn’t have some features that we wanted for the property. Unfortunately the other app was not flexible. Review Source AS Adriana S. President Banking Used the software for: 6-12 months ### "Best service " November 28, 2025 5.0 So far so good great assistance when problems arise. User friendly to book amenities and to sell stuff Pros User friendly great menus and options to book amenities like party room theatre room Great employees Timely messages Cons Don’t like the phone messages for notices. Email or text messages are enough. Hard at first to navigate. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cost. It was cheaper and more options Plus other buildings Review Source LL Laureta L. Pm Management Consulting Used the software for: Less than 6 months ### "amazing service helping property managers with" November 28, 2025 4.0 I like and we are new clients. We changed for a different platform and we’re happy with the service. Pros Accounting, notices, security, and budget distribution. Also, tasks are very helpful. The cc staff are helpful and resolve difficulties and support us whenever is an issue. Cons sometime having problem with that form and the way how it looks now black and white I like better with some colors Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) have more option with the Contact control, then the concierge plus Review Source DH Di H. CEO Real Estate Used the software for: 2+ years ### "A must have!" November 28, 2025 5.0 Pros I’m so grateful for a platform that centralizes everything needed to manage a condominium. It anticipates all kinds of issues and provides an interface that’s simple and easy to navigate. Cons It already has everything I need, but it would be even better if it were more interactive with AI—for example, offering predictions of potential issues. Alternatives considered [UpperBee](https://www.capterra.com/p/233699/UpperBee-Manager/) Reason for choosing Condo Control We chose because it’s more widely used and offers a broader range of features. Review Source LC Leann C. Condominium Manager Consumer Services Used the software for: 1-2 years ### "Five Stars!!!" March 4, 2026 5.0 Love using , Very user friendly, great for owners and board to find information very easy. Pros Service Tickets, community announcements and file Library has been a great assess for Managers tracking and keeping the community update date. Cons The amenity booking calendar and the event calendar can be synced, and given the number of social events in our community, having them integrated would be extremely helpful from a management perspective. Owners tend to rely solely on the event calendar, and when they book through the amenity calendar without seeing a conflict, they assume their booking is automatically approved. If an event is already scheduled in the event calendar, that time should not appear as available in the amenity booking system. I understand this may not be feasible for all sites, but having the option to sync the two calendars would greatly reduce confusion and improve workflow Review Source RD Robin D. Director of Community Association Management Real Estate Used the software for: 2+ years ### "Condo Control- Turner Property Services Feedback" December 13, 2024 5.0 I have worked with several of the people there and it has been very positive. I am extremely happy with \[sensitive content hidden\] as our point of contact. Pros How accommodating they are to the customer and responsive. Cons There are some items that it would be nice if they were more customized. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Condo Control yardi intergration and use of the site seemed easy Review Source GS Gloria S. Property Management Education Management Used the software for: 2+ years ### "Property Manager " December 1, 2025 5.0 Allows me to track incident reports easily, great customer service support, always accessible when needed. Pros Very simple to use, good to add residents, excellent source of residents data base, easy to make reservations. Cons I have no concerns, the system is really accessible and organized, anything else to be added so far. Review Source BV Bobbie V. Board Secretary Facilities Services Used the software for: 2+ years ### "Condo Control is an amazing tool!" May 13, 2025 5.0 Makes our jobs as board members soo much easier! Pros As a MESA Condominium board member I love the task function! Because of this function we can vote on motions prior to our board meetings. The violation tracking is very helpful. The documents available to us is also an important feature. Wonderful portal! Cons Nothing. All of the features of are useful & important to owners and Board members. Review Source CP Chris P. Property manager Management Consulting Used the software for: 2+ years ### "Great software" November 22, 2025 5.0 Pros The user platform is very easy to follow and find the information that is required. A lot of great functions. Cons I haven’t run into any issues or things that I do not like with the platform. Review Source MP Michael P. Board President Executive Office Used the software for: Less than 6 months ### "Easy Peasy" November 20, 2025 5.0 So far to date, and it has only been a month and a half, it has simplified being a board member. It has cut the time for me to engage almost in half. So much easier to find details as well. Pros The learning curve is relatively low. The product is fairly intuitive. All issues related to a service request or task are right at your finger tips and you can even upload supporting documents to help with things. Cons The only thing I would like to see improved is some sort of alert that Service Requests have been updated similar to how tasks are flagged. That would be great Review Source SR Sheri R. Assistant Condominium Manager Real Estate Used the software for: Less than 6 months ### "Review from new Assistant Manager\_TSCC 1863" May 27, 2025 5.0 Overall, the experience has been positive, and still a work-in-progress, as the previous site I was at used Buildinglink. Pros The versatility and intuitiveness. I also love the Announcements option, including the option to preview what it will look like, before posting. Cons Some steps seem a bit cumbersome, for example when adding new users to a unit, and adding Emergency contacts for example. You have to go back to the starting point in order to add the Emergency Contacts. Review Source JI Joel I. Board Member Non-Profit Organization Management Used the software for: 1-2 years ### "Wonderful experience" November 28, 2025 5.0 Makes for easy navigation while using it whether to make reports or to respond to issues that affects the building. Pros Ease of access in navigating . Makes life easy. To say i like it will be a mere unders Cons None at all. Everything about is top notch. I will encouraging every condominium to tap into it. Review Source ML Mike L. Board member Hospitality Used the software for: 1-2 years ### "The feeling of easy total control with Condo Control" November 28, 2025 5.0 \[sensitive content hidden\] and her team are so informative pleasant, and supportive. So happy to have the opportunity to not only learn more about all of the great features but now also be a user. My journey with has been a fabulous one thanks to the great team that supports the product. Pros Ease of use and the huge amount of features that can be used to make all of our lives easier, especially with the mobile app Cons I wish I would’ve known about it earlier, but don’t have any improvements I can recommend. So far with my use of the product things seem very straightforward and easy to use the interface. Review Source pL paulette L. Vice President Non-Profit Organization Management Used the software for: 2+ years ### "Best Condo App!" October 18, 2024 5.0 I've used for over 3 years now - a couple of years as a resident and now as the Vice President of our condo association board. It didn't take long to get used to at all! And after a month of using it in the beginning it was so easy to find things. And the \*search\* is incredibly helpful! Pros I love the ease of use of this program! And because the format hasn't changed, everything I need is easy to find. Cons There is nothing I don't like about Review Source SP Stephen P. Vice President Civic & Social Organization Used the software for: 2+ years ### "Condo Control works" November 16, 2024 5.0 We are happy to have an effective communication and scheduling tool Pros It is reasonably easy to use and it works. Cons Some of the options won’t let us do simple things - a minor issue. Review Source GA Guhan A. Manager Real Estate Used the software for: 1-2 years ### "Condocontrol - The Best" December 6, 2024 5.0 I would definitely recommend Condocontrol for all condominiums Pros Easy access and great customer service.. Cons I haven’t experienced any issues with Condocontrol Review Source SM Suhel M. Security Accounting Used the software for: 1-2 years ### "Its nice platform . Easy to use and understand. Just need little bit of updates like giving more controls to end users rather then admins ." September 25, 2024 5.0 Amazing software one stop solution for data to place. Interface is understandable and user friendly Pros User friendly and easy to understand. Liked it Cons Nothing important but can also modified mobile app for instant data records in emergency situations. Review Source AB Aanchal B. Concierge Security and Investigations Used the software for: 1-2 years ### "Great UI and UX" September 24, 2024 5.0 Pros The user experience and easy of understanding Cons The fact that we have a limit of 25mb on video upload in incident report section Review Source KA Katrina A. Owner Relations and Communications Officer Real Estate Used the software for: 1-2 years ### "We love Condo Control" June 21, 2024 5.0 We use extensively and will be mandating it for our high-turnover student comolex this next school year, because it is so good at giving us the ability to send out critical information to the masses. Pros We like the ability to have most information in one place and to have a digital historical trail of actions and documents. Cons Its a bit bulky to input vehicle information and quite difficult to search for a vehicle when needed. The ability to search for vehicles on the mobile version is absolutely necessary in emergencies. Reason for choosing Condo Control Features and the support team Review Source JS Juan S. Site Manager Real Estate Used the software for: 1-2 years ### "Best condo app for HOAs or condominiums" June 21, 2024 5.0 Experience has been great so far. The support team always responds promptly. Pros Ease of use and useful features that are common in HOA's and/or condos. Cons We have not had a chance to explore and utilize every feature that offers, therefore we do not know if there is something we like least at this time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.