# Condo Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Condo Control the right HOA solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143800/Condo-Control/reviews --- Condo Control 4.7 (242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of Condo Control Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MA Maurice A Community ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me“ November 6, 2025 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Mobile Experience: While functional, the mobile app can sometimes be slow when uploading large files or navigating between modules.“ March 5, 2026 AC Andreea C Property ManagementManagement Consulting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The communication tools are also helpful, allowing messages and notices to be sent quickly without having to use multiple apps or systems.“ December 4, 2025 AC Andreea C Property ManagementManagement Consulting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information.“ December 4, 2025 JP Jennifer P Condominium AssistantExecutive Office, 2 - 10 employeesUsed the software for: Less than 6 months. “We are satisfied for now but with yhe automatic updates between condo control and connect nightly, unit information gets updated missing digits.“ November 28, 2025 JM Jamie M Properly managerReal Estate, 501 - 1,000 employeesUsed the software for: More than 2 years. “The learning curve for new staff or residents can be steeper than expected—there’s a lot of functionality, and it’s not always intuitive on first use.“ November 21, 2025 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “With a few enhancements to reporting and mobile performance, it would be an even stronger platform for community management.“ March 5, 2026 JP Jennifer P Condominium AssistantExecutive Office, 2 - 10 employeesUsed the software for: Less than 6 months. “Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform.“ November 28, 2025 ## Showing most helpful reviews Showing 1-25 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eunah H. Recoverist Furniture Used the software for: 2+ years ### "Handy dandy app for all aspects of condo living relaying messages pertinent to owners" June 12, 2022 4.0 Fine and functional Pros Ease of use. Few steps. Clear comminication. Cons No real issues. Sometimes the app and online functions are different such as changing bookings is better online than on the app. Review Source AC Andreea C. Property Management Management Consulting Used the software for: Less than 6 months ### "Condo Control Has Been a Great Tool" December 4, 2025 5.0 has been a dependable platform that helps keep our building running smoothly. One of the biggest strengths of the system is how clearly it organizes information. Whether it’s resident details, amenity bookings, or security logs, everything is easy to locate and update. The dashboard gives a good overview of what needs attention, which makes it easier to stay on top of daily responsibilities. The communication tools are also helpful, allowing messages and notices to be sent quickly without having to use multiple apps or systems. Features like incident reports and package tracking add a layer of structure that helps the team stay consistent and accountable. Although no system is perfect, Condo Control provides a solid foundation for managing condominium operations and helps create a more organized and transparent experience for residents and staff. Pros What I liked most about is how easy and intuitive it is to use. The platform keeps everything organized in one place, making tasks like communicating with residents, tracking service requests, and managing documents incredibly efficient. I especially appreciate how seamless the announcement and notice features are—it saves so much time and ensures everyone stays informed. Overall, Condo Control has made day-to-day property management smoother, more streamlined, and far less stressful. Cons What I like least about is that some sections feel outdated and require too many clicks to get to simple information. For example, navigating work orders or searching for past requests can be a bit time-consuming because the filters aren’t always intuitive and the layout isn’t as streamlined as it could be. Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reason for choosing Condo Control Cheaper and better interface . Also connected with the team during the Condo Conference Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Poor features on the previous system and more expensive Review Source SR Sasha R. Condominium Manager Real Estate Used the software for: 2+ years ### "Thank You Condo Control" February 27, 2026 5.0 I have had a wonderful experience using and I can't imagine a world managing condominiums without Condo Control. Pros I love the fact that we can use to keep all of our files organized and ease of communication to the residents. Cons There is nothing that I don't like about except maybe the price is a bit high because we have the full subscription. Review Source iH irene H. Condominium Manager Commercial Real Estate Used the software for: 2+ years ### "Condo data" July 5, 2024 3.0 Pros It is fast. The incident reports are good. The task is helpful. The library is best. Cons The calendar are confusing. Once set up, it is very hard to make changes. The colour not very helpful, doesn't serve a purpose. Updating a new owner data can be easier, too many steps. Review Source MP Maeve P. Administrative Assistant Management Consulting Used the software for: 6-12 months ### "Condo Control Review" March 9, 2026 4.0 Overall very good! Responses from the tech support team and our advisor (\[sensitive content hidden\]) are always super fast. Pros I like how intuitive it is. It is very easy to use most features with very little instruction. I enjoy using the report function, as there are so many things you can customize. Cons At some point there was an update that removed automatic paragraph spaces from announcement. Some workspaces have no paragraph spaces for service requests as well. You can copy/past the space manually but it is annoying if you have bullet spaces. Review Source JM Jamie M. Properly manager Real Estate Used the software for: 2+ years ### "Effective for Management, Convenient for Residents" November 21, 2025 5.0 Overall, has become a foundational tool for operating a high-density condominium effectively. It reduces friction, keeps communication consistent, and provides a level of structure that’s hard to replicate with piecemeal tools. It’s not perfect, and there’s still room for refinements—especially around usability and modernization—but the platform delivers real value for both management teams and the residents who rely on it. For a busy building, it genuinely helps keep everything moving in the right direction. Pros As both a condominium manager and a resident, I appreciate that centralizes almost everything we need into one platform. From a management perspective, the service requests, announcements, amenity bookings, and security logs are all streamlined, which saves a massive amount of time and reduces back-and-forth. The system is stable, the permissions are well thought out, and it integrates cleanly into day-to-day operations. As a resident, it’s convenient to receive updates instantly, book amenities easily, and access documents without having to email management. The mobile app is straightforward, and communication between residents, management, and security is more organized and transparent. Cons The learning curve for new staff or residents can be steeper than expected—there’s a lot of functionality, and it’s not always intuitive on first use. Some modules feel dated and could benefit from UI modernization. A few areas (like reporting and document upload workflows) would be even more powerful with small quality-of-life improvements. Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reason for choosing Condo Control Price and building link seemed bloated more than we required Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Found to be a better product. Review Source AB Anmol B. Head Concierge Security and Investigations Used the software for: 2+ years ### "Solid Tool for Daily Security and Condo Operations" November 10, 2025 5.0 Overall, it’s been a reliable system for managing security and communication in the building. It’s easy to learn, helps keep records accurate, and saves time. A few improvements on speed and layout would make it even better. Pros I like how easy it is to track visitors, incidents, and packages. It keeps everything organized, and the reports are clear and simple to pull up when needed. Makes day-to-day security work smoother. Cons Nothing much really, just hope that there will be cheque income take report soon so that it can be tracked. Switched from [Smart Building Apps](https://www.capterra.com/p/147729/Smart-Building-Apps/) in my previous building, now to everything is so simple and easier Review Source SK Silvana K. Property manager Telecommunications Used the software for: 1-2 years ### "Good toll, recommended " November 28, 2025 5.0 Very good experience - user friendly tool and my customer success is very responsive and helpful - thank u Pros Very helpful tool, nice interface and good support from their team. Improvements all the time, and listen to customers Cons Incident report needs to be improved, needs to see photos in the report and in the security consoles Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reason for choosing Condo Control Much more robust system and user friendly Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) More robust platform and easy to use. Board communication Review Source SK Saktheeswaran K. Assistant property Manager Management Consulting Used the software for: 1-2 years ### "User friendly and reliable" November 28, 2025 5.0 Support team is quick and supportive. Any help tickets are answered quick. Account manager pops on call to answer Pros User friendly. Unit files are very clear and easy to edit. Loved the templates in announcements. Welcome emails draft are a catchy. Cons When you have a portfolio, when you send announcements, it doesnt clearly tell if your sending it right for that specific corporation Switched from [Citywide Assets](https://www.capterra.com/p/146887/CityWide-Tangible-Assets-TA/)[Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) User friendly yardi and payment system. Specific announcements Review Source JP Jennifer P. Condominium Assistant Executive Office Used the software for: Less than 6 months ### "Great but needs some work! " November 28, 2025 4.0 We are satisfied for now but with yhe automatic updates between and connect nightly, unit information gets updated missing digits. Pros Looks and functionality of the site. Easy to use platform for the resident's. Easy to reach out for help. Resident postings section is great. Nightly updates help to ensure system functions with most recent information. Cons Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Platform lagged on a daily basis. Pages would reload daily. Residents functionality on their phone/computers also lagged. Review Source DB Dave B. Property manager Real Estate Used the software for: 2+ years ### "Thank you condo control " November 28, 2025 5.0 Overall, it has been great. I’m happy to witness how has evolved over the last several years. My customer success manager \[sensitive content hidden\] is amazing. Pros The platform is user friendly and easy to navigate for staff and residents. Also, the user interface is great. Cons My only critique is that the announcement attachments redirected to another screen? I wish it were PDFs. Review Source BV Bobbie V. Board Secretary Facilities Services Used the software for: 2+ years ### "Condo Control is an amazing tool!" May 13, 2025 5.0 Makes our jobs as board members soo much easier! Pros As a MESA Condominium board member I love the task function! Because of this function we can vote on motions prior to our board meetings. The violation tracking is very helpful. The documents available to us is also an important feature. Wonderful portal! Cons Nothing. All of the features of are useful & important to owners and Board members. Review Source FS Favad S. Manager Management Consulting Used the software for: 2+ years ### "Condo control review" November 22, 2025 5.0 Pros Being able to efficiently find everything that we just required when it involves residents information Cons Not being able to search or look up residence by their parking space cuz it's very crucial for security to look up immediately Review Source AS Austin S. Manager Management Consulting Used the software for: 2+ years ### "\[sensitive content hidden\] is a rockstar" November 21, 2025 5.0 Pros Pretty platform Cons & Stripe don’t work well together. You should bring it in house or have your own system Review Source SK Shane K. Condo manager Management Consulting Used the software for: Less than 6 months ### "So far so good" November 28, 2025 5.0 Strong start but needs improvement with ease of access, great plethora of services and details to help the site Pros Ease of access, great cost saving, ability to use features for resident use, the file library has been great to keep historical data Cons Customer service is lacking, not always consistent, the database still needs work with being updated by management directly Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Costs were too high, features were lacking Review Source JI Joel I. Board Member Non-Profit Organization Management Used the software for: 1-2 years ### "Wonderful experience" November 28, 2025 5.0 Makes for easy navigation while using it whether to make reports or to respond to issues that affects the building. Pros Ease of access in navigating . Makes life easy. To say i like it will be a mere unders Cons None at all. Everything about is top notch. I will encouraging every condominium to tap into it. Review Source ML Mike L. Board member Hospitality Used the software for: 1-2 years ### "The feeling of easy total control with Condo Control" November 28, 2025 5.0 \[sensitive content hidden\] and her team are so informative pleasant, and supportive. So happy to have the opportunity to not only learn more about all of the great features but now also be a user. My journey with has been a fabulous one thanks to the great team that supports the product. Pros Ease of use and the huge amount of features that can be used to make all of our lives easier, especially with the mobile app Cons I wish I would’ve known about it earlier, but don’t have any improvements I can recommend. So far with my use of the product things seem very straightforward and easy to use the interface. Review Source pL paulette L. Vice President Non-Profit Organization Management Used the software for: 2+ years ### "Best Condo App!" October 18, 2024 5.0 I've used for over 3 years now - a couple of years as a resident and now as the Vice President of our condo association board. It didn't take long to get used to at all! And after a month of using it in the beginning it was so easy to find things. And the \*search\* is incredibly helpful! Pros I love the ease of use of this program! And because the format hasn't changed, everything I need is easy to find. Cons There is nothing I don't like about Review Source JAG Jacqueline Ann G. Board member Real Estate Used the software for: 2+ years ### "Everything organized in one place" March 20, 2025 5.0 very easy to use but property managers need more training so they know to keep everything loaded in the system Pros everything organized in one place, all docs can be found easily Cons I can't remove an announcement i made on my phone Review Source ARA Aravind Rao A. Concierge Hospitality Used the software for: 1-2 years ### ""Efficient Platform with Room for Improvement"" September 27, 2024 5.0 My overall experience with has been positive. It simplifies communication and streamlines tasks like booking amenities, managing documents, and handling maintenance requests. The platform is user-friendly and offers helpful features for both residents and management. However, occasional technical issues and limited customization can be areas for improvement. Pros Pros of include its user-friendly interface, efficient communication tools, easy access to important documents, and the ability to automate tasks like booking amenities and sending announcements. It simplifies management tasks, saves time, and enhances community engagement. Cons Cons of may include occasional technical glitches, limited customization options, and slow customer support response times. Some users may also find certain features like reporting tools less intuitive or lacking in advanced functionality. Review Source AM Abhay M. Security Guard Real Estate Used the software for: 1-2 years ### "Condo control review" September 24, 2024 4.0 Pros convenience, user friendly interface. Easy to operate. Cons Search button can be improved, Often I search about resident's name for example, it crashes, like nothing shows up. I think that is the major thing which can be improved. Review Source SM Suhel M. Security Accounting Used the software for: 1-2 years ### "Its nice platform . Easy to use and understand. Just need little bit of updates like giving more controls to end users rather then admins ." September 25, 2024 5.0 Amazing software one stop solution for data to place. Interface is understandable and user friendly Pros User friendly and easy to understand. Liked it Cons Nothing important but can also modified mobile app for instant data records in emergency situations. Review Source AB Aanchal B. Concierge Security and Investigations Used the software for: 1-2 years ### "Great UI and UX" September 24, 2024 5.0 Pros The user experience and easy of understanding Cons The fact that we have a limit of 25mb on video upload in incident report section Review Source ZC Ziyad C. Board Member Management Consulting Used the software for: 1-2 years ### "Good platform, could use minor user interface improvements" October 17, 2024 4.0 Pros Easy to use, good for tracking maintenance and project tasks. Cons Some of the comment functions are not user friendly. Review Source JS Juan S. Site Manager Real Estate Used the software for: 1-2 years ### "Best condo app for HOAs or condominiums" June 21, 2024 5.0 Experience has been great so far. The support team always responds promptly. Pros Ease of use and useful features that are common in HOA's and/or condos. Cons We have not had a chance to explore and utilize every feature that offers, therefore we do not know if there is something we like least at this time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.