# Namely Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Namely Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Namely Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/143606/Namely --- # Namely Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 3, 2025 Written byPreksha Buttan Preksha Buttan Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software ad... [See bio & all articles](https://www.capterra.com/resources/author/pbuttan/) Edited byNiels Juist Niels Juist [See bio & all articles](https://www.capterra.com/resources/author/niels-juist/) Written by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Namely Namely Overview: ### Key takeaways Insights from verified Capterra reviews Namely helps small businesses manage HR, payroll, and onboarding workflows with weekly use across HR and admin teams. It stands out for its employee database and managed payroll services, though some users report slow performance. Recent updates include shift planning and 360-degree reviews. Insights are based on verified Capterra reviews from the past 2 years. ### Our verdict Namely is a practical choice for small businesses that want to centralize HR and payroll without building a tech stack from scratch. While its performance tools are improving, buyers should weigh the trade-off between ease of use and limited depth in analytics and reporting. Top alternative Featured Overall rating Based on 438 user reviews Reviews sentiment Positive 80% Neutral 9% Negative 11% Pros & cons Intuitive and clean interface Centralized HR data platform Limited and tedious task features Frequent technical problems and errors Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Namely?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.namely.com/&name=Namely) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Namely 4.2 (438) VS. [4.9 (4,267)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (438) Ease Of Use 4.8 (4,267) Value For Money 3.9 (303) Value For Money 4.7 (3,918) Customer Service 4.0 (347) Customer Service 4.7 (4,020) ## Namely alternatives Namely may not suit teams seeking deeper analytics, faster performance, or broader integration flexibility—especially if your workflows rely on advanced reporting or require more responsive support. Explore other tools that better align with your operational priorities. Highest Rated [4.9 (4,658)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,828)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,035)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,934)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143606/Namely/alternatives/) ## Pros and Cons Intuitive and clean interface 86% positive reviews out of 59 Most reviewers describe the user interface as straightforward, visually appealing, and easy for all employees to navigate. Limited and tedious task features 60% negative reviews out of 42 Some users report task management lacks automation, notifications, and makes time tracking and scheduling cumbersome. Tilly P Growth Marketing Manager, 201 - 500 employees. "The only feature I remember having issues with was not being able to go back and edit PTO time after the scheduled PTO time period had passed." Centralized HR data platform 87% positive reviews out of 23 Most users report data management centralizes HR records, simplifies reporting, and streamlines performance tracking and analytics. Frequent technical problems and errors 85% negative reviews out of 40 Most users comment bugs, glitches, and unresolved issues disrupt workflows, causing frustration and repeated troubleshooting. Automated employee recognition feed 96% positive reviews out of 23 Most reviewers find birthday and anniversary reminders foster appreciation, boost engagement, and strengthen team connections. Umar C Senior Accountant, 51 - 200 employees. "From the end user's perspective, it is great to see all the information in one place, such as benefits, changes over time in benefits and PTO, payroll, and birthdays, etc." ## Namely's interface Namely’s interface is described as intuitive and visually clean, with straightforward access to payroll, benefits, and employee records. However, users often mention friction navigating performance review tools and org charts, citing occasional confusion and limited customization options. 2+ Preksha Buttan Reviewers say Namely’s layout makes routine HR tasks easy to complete, but navigating deeper workflows like performance reviews or leave administration can feel disjointed. Some users report needing extra support to locate features buried in backend menus. Ease of Use 4.2 (438) 4.2 Based on 438 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Preksha Buttan Namely’s highest-rated features focus on core HR operations, helping teams maintain accurate records and execute payroll tasks with consistency. These tools support administrative efficiency and reduce reliance on manual tracking systems. Features 4.0 (424) 4.0 Based on 424 reviews The Namely features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from all time published reviews. Employee database 4.1 (41) 41 reviewers rated this feature Supports centralized access to employee records, enabling teams to manage employment history, job roles, and updates in one place. Payroll management 3.6 (27) 27 reviewers rated this feature Processes employee compensation and tax filings, offering tools for managing pay cycles, deductions, and compliance tasks. Managed payroll service 0 reviewers rated this feature Handles payroll processing, tax filings, and year-end reporting with dedicated support. This service reduces administrative burden and ensures accuracy across pay cycles and compliance tasks. Managed benefits service 0 reviewers rated this feature Provides end-to-end benefits administration, including enrollment, carrier communication, and compliance tracking. This feature helps teams streamline open enrollment and manage benefits data securely. Risk and safety management 0 reviewers rated this feature Supports workplace safety tracking, incident reporting, and compliance documentation. It helps organizations maintain regulatory standards and reduce liability exposure. Shared liability compliance 0 reviewers rated this feature Offers legal and regulatory support to reduce employer risk in areas like wage compliance and employee classification. This feature is designed to help businesses navigate complex labor laws. Applicant tracking system 0 reviewers rated this feature Supports end-to-end hiring workflows with configurable steps and integrated onboarding. Helps streamline recruitment and improve coordination between HR and hiring managers. (Released September 2024) Workforce management 0 reviewers rated this feature Enables shift planning, biometric punch in/out, and payroll integration. Designed to improve scheduling accuracy and reduce manual tracking across teams. (Released September 2024) Performance management 0 reviewers rated this feature Facilitates goal tracking, continuous feedback, and 360-degree reviews. Helps teams align performance expectations and improve employee development. (Released September 2024) All-in-one HCM platform 0 reviewers rated this feature Delivers a modern user experience with expanded native functions and self-service tools. Supports broader HR operations and improves accessibility across roles. (Released September 2024) All key features (128) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 55.56% of 9 reviewers that rated this feature as important or highly important Track 401(k) participant contributions and employer match 0% of 0 reviewers... Collect data and compile reports to stay in compliance with Affordable Care Act requirements 0% of 0 reviewers... Define levels of authorization for access to specific files or systems 0.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Delivers a modern user experience with expanded native functions and self-service tools. Supports broader HR operations and improves accessibility across roles. (Released September 2024) 0 reviewers rated this feature Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Find and manage potential candidates and their applications and resumes through the recruiting life cycle 37.50% of 8 reviewers that rated this feature as important or highly important Supports end-to-end hiring workflows with configurable steps and integrated onboarding. Helps streamline recruitment and improve coordination between HR and hiring managers. (Released September 2024) 0 reviewers rated this feature Manage the process of evaluating documents or requests submitted for approval 0% of 0 reviewers... Creation, administration, and evaluation of assessments or tests 0% of 0 reviewers... Manage attendance for classes, shifts, meetings, or events 0% of 0 reviewers... Track the attendance of specific individuals or groups 0% of 0 reviewers... Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... Compare key metrics for the business against prominent players in the industry 0% of 0 reviewers... Delegate benefits administration to third party vendors 0% of 0 reviewers... Use a dashboard to view benefits that are selected by employees or offered by employers 100.00% of 1 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression 70.00% of 10 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 0% of 0 reviewers... Record candidates' information such as role, professional qualifications, experiences, skills or attributes 66.67% of 3 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates 66.67% of 6 reviewers that rated this feature as important or highly important Print paychecks issued to confirm payment of wages or salary 0% of 0 reviewers... Track employees' arrival and departure timings for payroll purposes 0% of 0 reviewers... Manage mandated benefit continuation for employees who no longer work for the company for a limited time period 0% of 0 reviewers... Manages compensation such as salary, bonus, and benefits processes, aligning with policies 44.44% of 9 reviewers that rated this feature as important or highly important Catalog, manage, and develop employee skill sets 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Track and report regulatory data to either internal management or external stakeholders 0% of 0 reviewers... Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Add customized logos and colors to align with company branding 0% of 0 reviewers... Customize data fields to support various needs and use cases 0% of 0 reviewers... Alter the layout and content of reports 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 0% of 0 reviewers... Determine what amounts employees should contribute towards their benefits from each paycheck 0% of 0 reviewers... Digitally deposit correct payroll amounts into individual employee's bank accounts 69.23% of 13 reviewers that rated this feature as important or highly important Set up and manage short and/or long term disability insurance benefits 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 100.00% of 3 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 0% of 0 reviewers... Digital forms that are shared and accessed online 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents 100.00% of 1 reviewers that rated this feature as important or highly important Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks 100.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository 60.98% of 41 reviewers that rated this feature as important or highly important Supports centralized access to employee records, enabling teams to manage employment history, job roles, and updates in one place. 41 reviewers rated this feature Tools to improve and measure employee satisfaction and involvement 100.00% of 1 reviewers that rated this feature as important or highly important Create and share a new employee handbook with helpful information 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 0.00% of 1 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 66.67% of 6 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information 100.00% of 1 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics 72.73% of 22 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance 0% of 0 reviewers... Gateway through which employees can access the system 0% of 0 reviewers... Track and measure time worked for employees 0% of 0 reviewers... Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service 0% of 0 reviewers... Track employee time off under the family and medical leave act (FMLA) 0% of 0 reviewers... Software specialized for accountants and accounting firms 0% of 0 reviewers... Designed for small businesses 0% of 0 reviewers... Allows employees to set and manage work or career related goals 0% of 0 reviewers... Establish measurable goals and objectives and track their progress over a specific period of time 66.67% of 3 reviewers that rated this feature as important or highly important Set up and manage health insurance benefits for employees 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection 0% of 0 reviewers... Automates core HR functions such as talent management, employee evaluation and learning management 54.55% of 11 reviewers that rated this feature as important or highly important Set up and manage health savings and flexible spending accounts for your employees 0% of 0 reviewers... Document completed by employee to assist with career and personal development to reach short term and long term goals 0.00% of 1 reviewers that rated this feature as important or highly important Create, share, and manage the distribution of job descriptions/duties 0% of 0 reviewers... Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) 50.00% of 2 reviewers that rated this feature as important or highly important Facilitate training materials that help employees grow and progress in their positions 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track employee attendance 0% of 0 reviewers... Set up and manage life insurance benefits for your employees 50.00% of 2 reviewers that rated this feature as important or highly important Provides end-to-end benefits administration, including enrollment, carrier communication, and compliance tracking. This feature helps teams streamline open enrollment and manage benefits data securely. 0 reviewers rated this feature Handles payroll processing, tax filings, and year-end reporting with dedicated support. This service reduces administrative burden and ensures accuracy across pay cycles and compliance tasks. 0 reviewers rated this feature Access software remotely via mobile devices 0% of 0 reviewers... Access the system via a mobile application 0% of 0 reviewers... Pay employees in multiple countries using correct currencies and correct tax deduction amounts 0% of 0 reviewers... Pay employees in multiple states with correct tax deduction amounts in each 0% of 0 reviewers... Identify, track, and respond to negative feedback 0% of 0 reviewers... Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 0% of 0 reviewers... Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 58.82% of 17 reviewers that rated this feature as important or highly important Provides real-time feedback and assessments on employee performance, skills, and accomplishments 83.33% of 6 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal 100.00% of 1 reviewers that rated this feature as important or highly important Create orientation programs for new employees or students 0% of 0 reviewers... Processes employee compensation and tax filings, offering tools for managing pay cycles, deductions, and compliance tasks. 27 reviewers rated this feature Delegate payroll processing to third party vendors 0% of 0 reviewers... View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more 76.92% of 13 reviewers that rated this feature as important or highly important Peer/teammate feedback and review on individual's performance 0% of 0 reviewers... Evaluation process that provides feedback on an employee's job performance 0% of 0 reviewers... Facilitates goal tracking, continuous feedback, and 360-degree reviews. Helps teams align performance expectations and improve employee development. (Released September 2024) 0 reviewers rated this feature A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Create, fill out, and send performance reviews to individual employees 57.14% of 14 reviewers that rated this feature as important or highly important System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers 0% of 0 reviewers... Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group 0% of 0 reviewers... Pre-written repository of questions that can be reused within a course or for assessment or interviews 0% of 0 reviewers... Receive data and information in real time 0% of 0 reviewers... Active reporting of data and metrics 0% of 0 reviewers... Tools to find, assess, and hire suitable candidates for a job within an organization 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0.00% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 88.89% of 18 reviewers that rated this feature as important or highly important Set up and manage retirement benefits for your employees 0% of 0 reviewers... Follow the progression of a task associated with performance reviews 0% of 0 reviewers... Supports workplace safety tracking, incident reporting, and compliance documentation. It helps organizations maintain regulatory standards and reduce liability exposure. 0 reviewers rated this feature Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... An individual's evaluation of his or her own strengths, weaknesses, and skills 60.00% of 5 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 84.62% of 13 reviewers that rated this feature as important or highly important Offers legal and regulatory support to reduce employer risk in areas like wage compliance and employee classification. This feature is designed to help businesses navigate complex labor laws. 0 reviewers rated this feature Track and manage sick leave time 0% of 0 reviewers... Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks 0.00% of 1 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression 0% of 0 reviewers... Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors 69.23% of 13 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0% of 0 reviewers... Track and manage employee's work hours to improve payroll accuracy 27.27% of 11 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 56.25% of 16 reviewers that rated this feature as important or highly important Tools that allow employees to request/schedule time off 0.00% of 1 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 100.00% of 1 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs 50.00% of 4 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies and predict future performance 0% of 0 reviewers... Request, track, and manage time off requests and vacation time 58.33% of 12 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. 75.00% of 12 reviewers that rated this feature as important or highly important Automatically subtract garnishments from wages 0% of 0 reviewers... Assess skills, outcomes and results using preset metrics and averages 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Enables shift planning, biometric punch in/out, and payroll integration. Designed to improve scheduling accuracy and reduce manual tracking across teams. (Released September 2024) 0 reviewers rated this feature Get Advice We can help you find the software with the features you need. Preksha Buttan Namely’s highest-rated features focus on core HR operations, helping teams maintain accurate records and execute payroll tasks with consistency. These tools support administrative efficiency and reduce reliance on manual tracking systems. Features 4.0 (424) 4.0 Based on 424 reviews ## Pricing Namely starts at $9 per employee, per month, which is lower than the $14 average budget reported by SMB buyers. Pricing scales with team size and feature needs, with higher-tier plans offering managed services and compliance support. Contact vendor for full plan details. ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/143606/Namely/pricing/) Preksha Buttan Senior Content Analyst Namely’s entry price is below average, but costs rise with add-ons. Buyers should assess overall value based on support needs and compliance requirements. Value for money 3.9 (303) 3.9 Based on 303 reviews ## Integrations Namely connects with a range of systems across payroll, compliance, benefits, and identity management. These integrations, offered through a mix of native and third-party links, help unify HR workflows and reduce manual data entry across platforms. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Bonusly](https://www.capterra.com/p/167338/Bonusly/)[ ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)[ Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[ Okta](https://www.capterra.com/p/119653/Okta/) Preksha Buttan Senior Content Analyst Integrating Namely with tools for payroll, compliance, and identity management helps your HR lead reduce duplicate data entry, improve accuracy, and maintain a single source of truth across your employee systems. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (347) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (347) 4.0 Based on 347 reviews ## User reviews Overall rating 4.2 Based on 438 reviews Filter by rating 5(216) 4(134) 3(41) 2(29) 1(18) Mentioned topic Sorted by most recent GP George P. Talent and Payroll Specialist Human Resources ### "Namely Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 16, 2025 Namely was one of the first HRIS platforms I learned to use and while it is a decent platform for beginners, there are better options out there. It is a good platform for reporting, since it is simple to pull data and customize reports for your needs. However, it lacks usability and isn't that user friendly which can be problematic for navigation and understanding for employees. Pros Good reporting for HR, easy to update and input data. Great for building and editing employee profiles. Cons Slow & doesn't have much integration with other platforms. Needs better tutorials for users. Customer service is lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ryan M. Owner Construction ### "All in one solution for HR" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 20, 2024 Pros Everything you need for HR with 1 provider. Cons Tiered pricing gatekeeps additional/needed services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sr Sales Development Computer Software ### "Loving Namely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2024 Amazing so far, I check my paychecks, tax info, and colleague updates all through Namely Pros Super easy to use, great UI, have had no issues so far Cons To be honest, I have ran into no issues so far on Namely Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ David J. Team Lead Market Insights E-Learning ### "My pick for the best HR software. Most approachable platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2024 My top choice because it provides all our basic HR needs including, payroll, benefits administration, time tracking, record keeping and recruiting. Pros Its affordable price, full customer support and tools to comply with laws makes Namely my best choice. Namely also impressed me with its modern, no-frills interface which made it easy to complete HR tasks like running payroll or requesting feedback with a few clicks. Cons Lacks internal communication features. Also, it has limited reporting and analytics functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Accountant Information Technology and Services ### "Would recommend for small to medium size organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 11, 2024 Will recommend for sure as customer service is great and helps to find the solution for you.. Pros The customer service is outstanding and can't complain about it. From the end user's perspective, it is great to see all the information in one place, such as benefits, changes over time in benefits and PTO, payroll, and birthdays, etc. Cons Could not create an organizational chart, and the reporting does not meet our needs due to our more complex structure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Andrew F. Head of People and Culture Real Estate ### "Avoid at all costs" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 7, 2024 We are already exploring moving off the platform, just two years after joining. That should tell you how bad the experience has been. We have had to add other tools to utilize functionality that is native in Namely, but simply doesn't work (like org charts). We are paying more for less. Pros When we started out, we had an 80% great implementation team, and the only part that was lacking was payroll. Well, 2+ years later the \*only\* think going well is payroll, but issues still exist that we told them about \*at implementation\*. So what do I like best? Literally just our Payroll Admin. She is fantastic and does a terrific job. Cons Things were bad with Namely, then they were acquired by a benefits brokerage and the tech has definitely taken a backseat. Simple things like LOA administration are not even built into the tooling, and their support is a mess. After 2+ years, we finally have a dedicated rep, and he is trying, but their team doesn't even know their own tech. I asked a question about a feature that \*should\* be necessary in expense reimbursement, for audit compliance. Their support said it didn't exist. I found it buried in the back end \*by accident\* two weeks later. That does not inspire confidence. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) At the time, Rippling did not prioritize employee privacy. Rippling also did not have good payroll support, and they were making the customer do most of the work to improve the system's functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2024 Hi Andrew, Thank you for taking the time to share your experience with us. We are sorry to hear that your time with Namely hasn't met your expectations over the past two years. Your feedback is crucial, and we appreciate your insights. We are delighted to hear that your payroll administrator has been a highlight; we know how important it is to have reliable and efficient support in this area. We’ve been actively working to improve our support and technology offerings. In January 2024, we launched a 24/7 support structure to provide better assistance with employee maintenance, reporting, payroll processing, and more. We've also been focusing on enhancing our HRIS workflows and refining roles to make your experience more seamless. We welcome the opportunity to better support your organization. You can contact our client services team 1.855.626.3591 or also work with your Client Relationship Manager directly. We're dedicated to earning back your trust and confidence. CA Clinton A. Human Resource Manager Machinery ### "Namely Is an Easy to Use and Reliable Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2024 Pros Namely has been a powerful payroll management tool. The features of Namely are brilliant. Cons I do not dislike Namely. Namely has been dependable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jacy S. Staffing Coordinator Staffing and Recruiting ### "Great system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 25, 2024 Pros It's easy to use and has all the information we need easily accessible in one spot. Cons Sometimes things are not in the tab I would think they are in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jamie A. Director of Growth Consumer Goods ### "Not very user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 25, 2024 Overall I’m very glad we switched from Paychex, but I think Gusto is the clear winner in terms of user experience. Pros Namely is far better than Paychex, which we used previously. All the necessary functionality is there, and it serves its purpose. Cons Although miles better than paychex, Namely leaves a lot to be desired from an employee user experience. The portal is not intuitive to navigate, the functionality for performance reviews is basic, and overall I find myself needing to reach out to HR often for help navigating the platform. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex lacked very basic functionality and was a nightmare to navigate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Web Developer Computer Software ### "Namely for Web Developers" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 23, 2023 Pros It has a great range of tools for hr management, especially tracking the leave or vacation time of employees. It also makes reports collecting all this data. You can also manage performance reviews. Cons The API provided by Namely has limited customisations for developers as well as rate limits. If you don't have experience working with such softwares, it can be difficult at first to understand all the functionalities of the interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143606/Namely/reviews/) ## FAQs The Namely Now plan includes core HR and payroll features such as employee records, pay processing, and basic compliance tools. It’s designed for small businesses that need foundational HR support. Yes. Namely offers managed payroll and managed benefits services through its higher-tier plans. These services help reduce administrative overhead and ensure compliance with tax and benefits regulations. Implementation time varies by plan and company complexity. However, Namely reports that the Namely Now plan can be implemented in as little as three weeks for straightforward configurations. Yes. Namely includes performance management tools such as goal tracking, continuous feedback, and 360-degree reviews. These features are available in the Namely Plus and higher plans. Yes. Namely supports a mix of native and third-party integrations across payroll, benefits, identity management, and compliance systems. These integrations help unify HR workflows. Yes. Namely’s modular design and managed services make it suitable for small to mid-sized businesses that expect to scale. It supports up to 1,000 employees and offers flexible plan upgrades. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Namely’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [What Is a Performance Management System?](https://www.capterra.com/resources/what-is-performance-management-system/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/) Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [Focus on Building Resilience To Better Manage Change](https://www.capterra.com/resources/change-management-resilience/) Published November 30, 2023 by [Stephan Miller](https://www.capterra.com/resources/author/smiller/) Popular comparisons [Deel vs Namely](https://www.capterra.com/compare/143606-205015/Namely-vs-Deel)[Rippling vs Namely](https://www.capterra.com/compare/143606-172127/Namely-vs-Rippling)[ADP Workforce Now vs Namely](https://www.capterra.com/compare/143606-155895/Namely-vs-WorkforceNow)[Paylocity vs Namely](https://www.capterra.com/compare/86714-143606/WebPay-vs-Namely)[RUN Powered by ADP vs Namely](https://www.capterra.com/compare/143606-185859/Namely-vs-RUN)[Paycor vs Namely](https://www.capterra.com/compare/133745-143606/Paycor-Perform-vs-Namely)[Patriot Software vs Namely](https://www.capterra.com/compare/116050-143606/Patriot-Software-vs-Namely)[Gusto vs Namely](https://www.capterra.com/compare/131882-143606/Gusto-vs-Namely)[Paychex Flex vs Namely](https://www.capterra.com/compare/119841-143606/Paychex-Flex-vs-Namely)[Dayforce HCM vs Namely](https://www.capterra.com/compare/143606-205376/Namely-vs-Dayforce-HCM) [BambooHR vs Namely](https://www.capterra.com/compare/110968-143606/BambooHR-vs-Namely)[isolved vs Namely](https://www.capterra.com/compare/143606-164417/Namely-vs-iSolved)[Proliant vs Namely](https://www.capterra.com/compare/143606-187093/Namely-vs-Proliant)[Workday HCM vs Namely](https://www.capterra.com/compare/66908-143606/Workday-HCM-vs-Namely)[Paycom vs Namely](https://www.capterra.com/compare/130949-143606/Paycom-vs-Namely)[UKG Ready vs Namely](https://www.capterra.com/compare/143606-198579/Namely-vs-UKG-Ready)[UKG Pro vs Namely](https://www.capterra.com/compare/480-143606/UKG-Pro-vs-Namely)[ADP Comprehensive Services vs Namely](https://www.capterra.com/compare/143606-175840/Namely-vs-ADP-Comprehensive-Services)[Asure vs Namely](https://www.capterra.com/compare/143606-159581/Namely-vs-Payroll-Tax-Management)[Employment Hero vs Namely](https://www.capterra.com/compare/143606-144645/Namely-vs-Employment-Hero)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)