# ManageEngine ADManager Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ManageEngine ADManager Plus the right IT Management solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143496/ADManager-Plus/reviews --- ManageEngine ADManager Plus 4.5 (84) [View alternatives](https://www.capterra.com/p/143496/ADManager-Plus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ManageEngine ADManager Plus Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews CQ Connor Q IT Team LeadMedia Production, 201 - 500 employeesUsed the software for: More than 2 years. “It provides an easier interface for advanced reporting and management of Active Directory and 365 objects - whilst navigating can be cumbersome initially, once you've been through and used the common modules a few times it all starts to fall into place.“ April 2, 2026 Balwinder K Delivery ManagerBanking, 10,001+ employeesUsed the software for: Less than 6 months. “few options to work with other third-party vendors, UI feel old one, roles of you chose it is not having feature to update dynamically“ May 24, 2025 MR Mohammed R research officerCivil Engineering, 11 - 50 employeesUsed the software for: I used a free trial. “ADManager Plus is a powerful, affordable tool that excels at automating routine AD work and ensuring compliance. While it has a learning curve and minor cloud limitations, its time-saving ROI makes it a winner for on-prem-centric environments“ May 27, 2025 KP KEERATI P Computer EngineerEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months. “There were difficulties with API integration making it that some of the data had to be input by hand an activity that was both tedious and prone to errors.“ April 23, 2025 CB Chris B SDR - Sales Development RepComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “We do a lot of reporting for our customers so the automation of admin tasks and repetitive processes with no scripting is really good providing time savings.“ May 19, 2025 JH Jerry H ManagerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “In large active directory environments with thousands of users or multiple domains, the tool can be sluggish, especially during report generation...“ May 24, 2025 TV Tiffany V Systems EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “ADManager Plus delegation features were helpful in the ability to assign specific administrative chores to the help desk technicians but with less power.“ April 26, 2025 ZM Ziad M Advertising ManagerRetail, 501 - 1,000 employeesUsed the software for: 1-2 years. “There was a concern that once a user profile changed a group was not adjusted to another automatically thereby creating some gaps.“ April 26, 2025 ## Showing most helpful reviews Showing 1-25 of 84 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter B. vCISO Hospital & Health Care Used the software for: 1-2 years ### "Overall a great AD management suite." April 12, 2026 5.0 Use to clean up AD and get various reports out. Some of the GPO reports and the ability to search a GPO value save hours in troubleshooting. Pros AD automation for stale objects and great reporting enabling admins to clean up OUs, objects and so much more. Cons Sometimes there are bugs or glitches experienced, but Manage Engine support are quick and very helpful. Review Source CQ Connor Q. IT Team Lead Media Production Used the software for: 2+ years ### "Powerful alternative to scripting, reporting, and task automation" April 2, 2026 4.0 It provides an easier interface for advanced reporting and management of Active Directory and 365 objects - whilst navigating can be cumbersome initially, once you've been through and used the common modules a few times it all starts to fall into place. Pros ADManager provides a visual interface for advanced reporting and AD actions through a web console - a lot of functions that might otherwise require some scripting competency and delegating administrative and access rights to users that you mightn't otherwise allow in more secure environments. It combines the functionality of active directory, 365 and powershell modules for AD and task scheduler to achieve advanced reporting & management from a central, easy to navigate place - also allowing for delegation and distribution of admin rights across certain groups/OUs without having to expose underlying infrastructure and services to regional administrators or more technical users, ensuring that everything stays secure and within compliancy rulesets. Cons Some functions can be difficult to find and might require searching through sub-menu's. The product also provides an SMTP reporting/notification feature which can leave a lot to be desired. The in built reporting function produces legible and customisable excel sheets/PDFs however this functionality doesn't seem to exist in the same vein when dealing with the email notifications and as such trying to backtrack through these notifications to understand what takes may or may not have run successfully can be quite difficult, especially if like us you have configured many automated jobs to run each night and end up with a bulk set of emails to try and digest the following morning. Review Source JH Julio H. Business Analyst Automotive Used the software for: 6-12 months ### "Streamlined AD Management for IT Teams" January 22, 2025 3.0 very practical tool for managing AD. It reduces the manual work involved in IT tasks and makes it easier to stay compliant with reporting. Pros The built-in reports are a big help for compliance and audits, saving time on manual tracking. Cons The interface can feel a bit outdated at times,and some advanced features require extra configuration, which can take a while to set up. Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Company wanted a Migration for ms suite and other softwares Review Source LF Lance F. Manager Education Management Used the software for: 6-12 months ### "Review on ManageEngine ADManager Plus" May 25, 2025 5.0 My experience with ManageEngine ADManager Plus has been largely positive. The platform significantly simplifies Active Directory management by offering a clean, intuitive interface and powerful automation features. Tasks that previously required PowerShell scripting—like bulk user creation, group assignments, and reporting—can now be done quickly with just a few clicks. This has improved efficiency and reduced dependency on senior IT staff Pros ManageEngine ADManager Plus is User-Friendly Interface, Bulk User Management and we delegate tasks to helpdesk technicians without giving full admin rights. Cons Performance Lag with Large AD Environments, Limited Cloud-Only AD Support and services may require more time and training. Review Source GK Gregory K. IT Admin Accounting Used the software for: 1-2 years ### "Ad manager Admin user" May 19, 2025 5.0 Using Ad manager has really simplified the active directory management process by enabling bulk user management, automation capabilities, delegation and accountability within the IT team. It has really helped in time saving and reducing the operational control gradually. Pros i really have great time when using ManageEngine Ad manager since it has a very interactive interface and powerful automation features that streamline the Active directory management tasks. The ability to handle bulk user operations, Automate user deactivation and activations, generate reports that help in compliance and auditing. It also integrates with ms365 and hybrid environments effectively. Cons In a large environment which has a lot of Ad object count, Ad manager is always slow to load. Also a detailed documentation would help especially during integrations with hybrid and ms365 environments. Review Source AE Ahmed E. Manager Information Technology and Services Used the software for: 1-2 years ### "Exceeds expectations in simplifying the management of users in AD" July 17, 2025 5.0 Pros I liked the automation of the user provisioning for ADManager Plus while performing the onboarding activities. It also eliminated hours of work of duplicating templates and copying group members and passwords and policies to all sites in the domain. Cons I observed a problem of not very speedy real-time modifications particularly with the membership of groups in dynamic contexts. Review Source MH Mark H. Head of IT Non-Profit Organization Management Used the software for: Less than 6 months ### "Satisfied Customer" May 23, 2025 5.0 My overall experience with ManageEngine AdManager Plus was extremely pleasant. I am a very satisfied customer and will remain one for the foreseeable future. Pros Amazing customer service and features. Easily able to navigate the dashboard and site. The setup process for first device made it effortless for all others. Cons The only "con" I am able to come up with for ManageEngine AdManager Plus is the pure amount of features. There are so many options that for a novice it could be overwhelming. Review Source MM Mohamed M. Area Manager Retail Used the software for: 6-12 months ### "Transformed our way of handling users in the organization" April 22, 2025 4.0 Pros The ability to implement several features and options available with ADManager Plus, especially the Access Certification Campaign, proved to be a major boon for our company. It has enabled us to schedule groups for the periodic review of user access rights regarding internal policies and external requirements such as GDPR. Cons When implementing our solution, we encountered some issues with the integration of some tools into the HR system due to weak support of the API. It made it necessary to use manual methods in syncing user data, which was quite tedious to perform. Review Source TV Tiffany V. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Efficient patterning in order to manage IT workflows" April 26, 2025 5.0 Pros ADManager Plus delegation features were helpful in the ability to assign specific administrative chores to the help desk technicians but with less power. Through carefully setting rights at a granular level only the necessary accesses were afforded to technicians for instance, password resets and account access unlocks. Cons While setting up the delegations, there were certain procedural complexities especially in defining the roles. Review Source VR Verified Reviewer Delivery Manager Banking Used the software for: Less than 6 months ### "Reliable AD management Tool" May 24, 2025 5.0 Password resetting is streamlined, its cost-effective solution I can recommend that Reporting module is perfect one . Pros First of all, IU is user friendly and role-based access is awesome feature, this bulk user management, modification is super using csv files. Cons few options to work with other third-party vendors, UI feel old one, roles of you chose it is not having feature to update dynamically Review Source ER Emily R. Product manager Insurance Used the software for: 1-2 years ### "Review on ManageEngine ADManager plus" March 3, 2025 4.0 We have been using ManageEngine ADManager plus in our organization for almost 2 years now and our overall experience is positive. The interface is user-friendly, the setup and configuration is straightforward this make it very easy to navigate. Pros It streamelined identity management cycle, ADManager plus allow our company to manage the entire user life cycle, from provisioning to deprovisioning, making it easier to unboard and offboard employees. Cons It has limited customisation options. Apart from this everything works fine. Review Source EA Esther A. Project Manager Higher Education Used the software for: 1-2 years ### "Improve the security via keeping detailed records of access" April 26, 2025 4.0 Pros The features that gave ADManager Plus a competitive edge included Access Certification Campaign for periodic checks on user access. This made sure that the permission given to every user was consistent with their job requirement and therefore limit access to unauthorized personnel. Cons There was one area that required enhancement, and this was flexible reporting. Special requests for certain types of reports and analyses took extra time sometimes which caused the inclusion of a few data sets that were not in the reports as preferred.​ Review Source DT Daniel T. IT Engineer Automotive Used the software for: I used a free trial ### "Great for newcomers to AD, for veterans it may not be needed. " February 23, 2025 4.0 A nice alternative to standard active directory Pros The Dashboard and user interface is very clear, with all the information you need easily accessible. Cons If you already use active directory, you can do the task without needing this software. Review Source CJ Christian J. Software Engineer Computer Software Used the software for: I used a free trial ### "Amazing MDM solution!" May 24, 2025 5.0 It helps me test my MDM solutions very efficiently and guarantees that it will work for other customers Pros Very simple to setup, works with both iOS and Android. It helped explain to me what certificates were needed for iOS. Cons No complains, very impressed. I would say that maybe some extra tutorial or walk through steps could be helpful but overall easy to read through. Review Source VG Vicky G. Designer Architecture & Planning Used the software for: I used a free trial ### "Recommend it" February 18, 2025 5.0 Pros Easy to use, user friendly, and the page is clear Cons little bit too slow to adopt, have to learn it. Review Source AS Andrés S. Gerente de proyectos Information Technology and Services Used the software for: 1-2 years ### "To simplify the administration of your domain, ADManager is the best solution" May 16, 2022 5.0 ADManager has helped the company to improve the administration of the domain, allowing to improve times and through personalized templates Pros It is very simple and easy to implement, it also allows the management, loading and updating of bulk data. Cons The solution is very cheap compared to its scope Review Source MF Michael F. Mission Critical Engineer Information Technology and Services Used the software for: 1-2 years ### "Excellent reporting and compliance on Active Directory" March 29, 2024 5.0 Pros The ease of generating reporting on Active Directory for compliance purposes Cons Does require more operational maintenance than a SaaS solution Review Source fK faizhal K. Senior I.T administrator Consumer Services Used the software for: 2+ years ### "AD manager Plus is one of the best product to maintain your daily AD Tasks" April 21, 2020 4.0 This one product all administrators should have to make their daily ad task easy and save more time Pros complex reporting and task are made very easy with Ad manager plus and it is one of the product helping me a lot with daily tasks. Cons Regular updates should be provided to make it fully utilized and more reporting options should be provided Review Source ZK Zeynep K. Regulatory and Compliance Manager Broadcast Media Used the software for: 6-12 months ### "Advance platform for GDPR compliance" September 20, 2022 5.0 Pros ManageEngine ADManager Plus is one of the most comprehensive platform for GDPR compliance requirements. Cons Our experience so far with ManageEngine ADManager Plus is absolutely positive, no negative aspects to note here. Review Source mM marcus M. Systems Administrator II Hospital & Health Care Used the software for: 2+ years ### "My experience with your customer support folks is always very positive." May 7, 2018 5.0 Automation of new accounts. Pros By far the automation of new accounts and reports are invaluable. We have saved countless hours and ROI with the automation and reporting modules. Cons I wish there was a way to migrate accounts to "O365". Currently, I use your application to create my account on-premise with email through your automation, but there is no way to successfully migrate to "O365". Review Source VR Verified Reviewer System Administrator Logistics and Supply Chain Used the software for: 1-2 years ### "Active Directory Management Made Easy" December 5, 2018 5.0 Currently utilizing AdManager to manage AD for a company of 100+ employees. Pros Easy to install and setup Vast amounts of data entry options for your users Cons User interface looks a bit dated compared to ManageEngine's other offerings. Review Source HZ Hong Z. Sr. Administrator Construction Used the software for: 2+ years ### "Dhruba Das provided excellent service to Rosendin" May 15, 2018 5.0 Pros Really appreciate tech support's time, efforts and expertise. This software is able to provide technicians to work on active directory, email, Skype for business, reports and many other options. Review Source EE Eric E. Director of Information Technology Higher Education Used the software for: 6-12 months ### "First class support and an easy to use UI" April 27, 2018 5.0 Short learning curve to take advantage of most of the features as well as quick deployment. Pros ROI is quick, and the support is easy to get to, not hidden like some companies. You can get to help from right inside some of the products. Cons The only bad thing is they do not make more products for us to enjoy like the half dozen we already have! Review Source RJR RENFORD JOSEPH R. IT ANALYST Retail Used the software for: I used a free trial ### "AD Managerplus makes life by automating Active directory tasks with simple interface" April 22, 2021 5.0 AD management has been a cake walk with all reporting automated. Pros Active directory left untouched , automate and streamline AD tasks with little scripting knowledge, simple user interface Cons AD managerplus is heading the right direction with feature being added on a regular basis , i have absolutely no hiccups thus far in my usage . Review Source CF Chad F. Admin Used the software for: 1-2 years ### "No issues getting new user creation template set up since the support tech handled everything" May 10, 2018 4.0 Makes it easier for admins Pros Very flexible yet powerful. Thank you for all the Azure and O365 tie-ins. Don't stop helping the on premise or hybrid users. Cons No DirSync but was told it is coming. AD Delegation is a little clunky to figure out. 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