# Page 2 | Buffer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Buffer the right Social Media Management solution for you? Explore 1491 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143492/Buffer/reviews

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Buffer

4.5 (1491)

[View alternatives](https://www.capterra.com/p/143492/Buffer/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Buffer

## Showing most helpful reviews

Showing 26-50 of 1491 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kelly M.  
Content Creator Podcaster  
Marketing and Advertising  
Used the software for: 2+ years

### "Buffer Is My Preferred Social Media Management Tool"

April 30, 2026

5.0

Good experience. Buffer is my preferred social media scheduler. Whenever I get another client and they want me to recommend a scheduler I always say Buffer.

Pros

I schedule posts for my clients and podcast with ease. I can schedule to every social media platform. You can reply to followers within the app.

Cons

The problems with posts going through have been happening every week. I do like that you can have 3 platforms for free but each additional platform is 5 dollars and that can add up if you're managing many accounts.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Hootsuite is also expensive but frequently it would disconnect the social media platforms for my clients. I was also having to reconnect them. I have experienced that with Buffer.

Review Source

HL

Hannah L.  
Community Manager  
Internet  
Used the software for: 1-2 years

### "Que ferai-je sans lui ??"

April 29, 2025

5.0

Pros

Les fonctionnalités principales : gestion de plusieurs comptes, planification des posts sur plusieurs jours, une souscription très rentable.

Cons

Le fait de ne pas être averti lorsqu'une campagne est erronée ou mise à l'arrêt pour différentes raisons m'a déjà mis en conflit avec un acheteur : sa campagne s'est retrouvée mise à l'arrêt et aucune possibilité pour moi de le savoir.

Review Source

NR

Nuria R.  
Community Manager  
Telecommunications  
Used the software for: 1-2 years

### "Super Handy for Scheduling"

May 28, 2025

4.0

Pros

Love how I can just queue all my posts at once and don’t touch them again, it makes my weekly planning way easier and I can cover all platforms from one screen.

Cons

Sometimes I wish I could preview exactly how it looks per platform before it posts, so I still go back and forth which kinda wastes the time I just saved.

Review Source

EK

Ephrem K.  
Communication Officer  
Higher Education  
Used the software for: 1-2 years

### "Buffer Software Reviews"

May 10, 2025

5.0

Buffer me fait gagner un temps fou pour gérer mes réseaux. Je programme tout à l’avance et je n’ai plus à y penser. Parfait pour rester organisé.

Pros

INTERFACE SUPER CLAIRE, TOUT SE PROGRAMME FACILEMENT SUR PLUSIEURS COMPTES. LES STATS DE BASE SONT PRATIQUES POUR VOIR CE QUI MARCHE.

Cons

BEAUCOUP DE FONCTIONS UTILES SONT PAYANTES. ET IL MANQUE QUELQUES INTÉGRATIONS AVEC DES PLATEFORMES RÉCENTES.

Review Source

KB

Kristen B.  
Social Media Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Buffer is the best social media scheduling software"

February 19, 2025

5.0

I prefer Buffer for all of my social media posting needs

Pros

I love Buffer because I am able to schedule all my social media posts in one place

Cons

It has gotten a but pricey but I love its convenience

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

The Buffer memberships for less expensive

Review Source

JF

Jonah F.  
Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Efficient Schedule Manager"

May 4, 2025

5.0

Buffer offers comprehensive functions for social media management and delivers cloud based scheduling platform

Pros

This platform is robust in terms of post schedulling, analitics dashboard and team collabration tools

Cons

it has limited reporting features so you cant get deep insights on engagment and growh trend

Review Source

LB

Lindsay B.  
Social Media Manager  
Restaurants  
Used the software for: 1-2 years

### "User Friendly Software"

May 18, 2025

5.0

Buffer is nice tool for scheduling posts and manage social media in one place, makes the work faster and more organized.

Pros

Simple interface, easy to plan content ahead. You can post on multiple platforms at once, save lot of time.

Cons

Free plan is a bit limited. Sometimes preview of post not exactly same as final version on platform.

Review Source

KS

Kyshira S.  
Digital Content Creator  
Internet  
Used the software for: 1-2 years

### "Schedules stuff"

May 18, 2025

5.0

Pros

Good for scheduling posts, clean dashboard, works with most platforms, easy to see what’s coming

Cons

Preview doesn’t always match final post, analytics are basic unless you upgrade, support takes a while, kinda slow with new features

Review Source

KM

Kayla M.  
Content Creator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Buffer plans posts"

April 30, 2025

5.0

Pros

I use Buffer to schedule my posts in one single shot for a whole week, which makes me save time, and I can bring changes at any moment

Cons

I don’t like the limited statistics, and the subscription price is a bit high for me

Review Source

AM

Aimee M.  
marketing  
Retail  
Used the software for: 2+ years

### "Buffer is just adequate but more expensive"

January 14, 2025

4.0

It did what I was originally trying to use it for, but over time there are more robust tools that are cheaper

Pros

It was simple to use and allowed me to post across multiple platforms

Cons

The save ideas features wasn't really easy to use and when I started researching there was cheaper versions out there. Like most companies now, they offer a discount once you try to cancel your subscription.

Review Source

NR

Naboth R.  
Freelance Writer  
Writing and Editing  
Used the software for: 2+ years

### "Review of Buffer"

January 7, 2025

4.0

It is a good experience especially for me as all I mostly wanted to do was to schedule my posts in one place. That way I can plan my content across all my platforms easily instead of individually logging in to one platform at a time.

Pros

It is easy to use. The dashboard layout is simple to follow through and understand.

Cons

I wish you can reply to comments while still on Buffer and engage with other content.

Review Source

EC

Emmeline C.  
Writer  
Publishing  
Used the software for: I used a free trial

### "Plan and integrate your social posts "

April 13, 2025

5.0

Buffer is brilliant for creating, planning and scheduling your social media posts all in one platform, it’s excellent for integrating future posts on calendar.

Cons

Nothing wrong with this platform, it’s excellent for integrating future posts on calendar

Review Source

CO

Chris O.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Great platform, fair pricing, and easy to use"

November 12, 2024

5.0

I've been using Buffer for several years for my agency and managing client's social channels. It's a great platform and fairly priced.

Pros

Buffer is a great platform for managing and scheduling multiple social media channels. It had a good balance of features without being overly complicated or cumbersome to use.

Cons

As a digital agency, I wish I could organize multiple channels into groups or folders for each client.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Buffer

I chose Buffer because it was the easiest to use and set up.

Review Source

NB

Nicole B.  
Book Coach and Editor  
Writing and Editing  
Used the software for: 2+ years

### "Buffer is great for social media post management... once you're past the painful setup"

September 8, 2024

3.0

Pros

Buffer has a pretty generous free tier, compared to some of its competitors. I used it awhile back for personal accounts and have now come back to it again to manage my business's social media posts. The scheduling tool is easy to use and I like that I can connect it to other tools like Canva and Google Drive. Being able to use it from either my phone or desktop is useful as well.

Cons

Setting up new social media accounts with Buffer is PAINFUL. For example, if I want to connect my Instagram account, it HAS to be a business account, and then Buffer for some reason requires that that Instagram account is ALSO connected to a Facebook Page, and I have to log in via Facebook in order to authenticate. Buffer says that all Instagram business accounts have to be connected to FB Pages, but that isn't actually true. I had to create a basically fake FB Page to connect to my Instagram in order to be able to use Buffer with it. It's way too many steps.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Hootsuite's business dealings with ICE made it so I couldn't in good conscience contiue to use their product.

Review Source

Betty O.  
Communications manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Buffer is a great tool with a Minor Limitation"

July 31, 2024

5.0

Using Buffer has been a transformative experience for managing my social media presence. The platform offers a seamless and efficient way to schedule and post content across various social media channels, including Twitter, Facebook, LinkedIn, and Instagram. Its intuitive interface and robust features have significantly streamlined my workflow, allowing me to focus more on creating engaging content rather than managing the logistics of posting.

Pros

The AI assistance for making the post content better which is one of the most important reason.

Cons

The one downside I’ve encountered with Buffer is the text limit for Twitter/X posts. While this is more of a constraint imposed by Twitter/X itself, it would be great if Buffer could offer some features or tips to help manage these limits more effectively, like an automatic character counter or suggestions for shortening text. Overall, despite this minor limitation, Buffer remains a powerful and efficient tool for managing social media campaigns

Alternatives considered

[Later Influence](https://www.capterra.com/p/186912/Mavrck/)

Reason for choosing Buffer

Buffer’s clean, intuitive design makes it incredibly easy to use. The simplicity of the platform allows me to schedule and manage posts efficiently without getting bogged down by a complicated interface. Very Affordable The analytics provided by Buffer are detailed and easy to understand, helping me track the performance of my posts and adjust my strategy accordingly. This feature is crucial for optimizing my social media efforts and understanding my audience better. Lastly Buffer’s queue feature is a standout. It allows for easy scheduling and reordering of posts, ensuring a consistent posting schedule. This flexibility is essential for maintaining an active social media presence.

Review Source

AE

Aaron E.  
Account Director  
Management Consulting  
Used the software for: Less than 6 months

### "Simple and affordable social media management"

September 15, 2024

3.0

Buffer allowed us to efficiently manage our social media posts and provided analytics, but it did not meet the needs of our small business.

Pros

We found Buffer easy to use, with a user-friendly interface and affordable pricing but in the end we went with Woofy for more interesting user interface.

Cons

We noticed Buffer lacks some advanced features like being able to integrate with Alexa.

Alternatives considered

[Woofy](https://www.capterra.com/p/191996/Woofy/)

Reason for choosing Buffer

We chose the alternative product over Buffer.

Review Source

Jeb B.  
Project Manager  
Publishing  
Used the software for: 1-2 years

### "Best low price multi platform social media publishing service"

June 24, 2024

5.0

Overall I've had a good experience. Besides the set up, sometimes I have a hard time publishing because one of the social media services doesn't like the shape of the picture I'm trying to put out. I have to resize it a few times.

Pros

I've been using Buffer on and off for many years now but regularly for over 6 months. It's been an interesting ride. I really like the capabilities of being able to publish to three platforms, Instagram, Facebook and Twitter. The scheduling is the next most important thing to me and it has worked well.

Cons

For starters I had a heck of a time connecting Instagram and Facebook to Buffer. I had to jump through a bunch of hoops and didn't enjoy wasting hours of my time. To be clear, I don't think it is Buffers fault. I'm pretty sure Meta makes Buffer do all this. It doesn't matter though, I had to work hard to get it all set up.

Switched from

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[Social Champ](https://www.capterra.com/p/168903/SocialChamp/)[Sprout](https://www.capterra.com/p/175756/Sprout/)[Loomly](https://www.capterra.com/p/166498/Loomly/)

Buffer has a free plan that got us started and hooked. It also has all the features we need and is easy enogh to use once it gets set up.

Review Source

DB

Davide B.  
Editorial director  
Newspapers  
Used the software for: 1-2 years

### "Reliable and powerful "

November 19, 2023

5.0

Been using it for years and never looked around for alternatives. I think this sums up my experience pretty well, although my needs are pretty basic

Pros

Buffer has been easy to set up and to learn to operate, it covered all my basic needs for years and never had me looking around for alternatives. It’s always been reliable (which is the most important thing in my opinion) and never felt overwhelming or confusing despite having a real lot of capabilities

Cons

The web interface could be perfectioned a bit maybe, but it’s just a minor complaint. The mobile app is very good though!

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Buffer

Easier, cheaper and more scalable for my prospective needs

Review Source

Dylan C.  
Administrative Assistant  
Publishing  
Used the software for: 6-12 months

### "A must-have for a multi-platform marketing strategy"

December 12, 2023

4.0

On the whole Buffer made it easy for me as a solo and relatively junior marketing professional to manage a comprehensive social media presence for a publishing agency with multiple sub-brands.

Pros

Being able to create an entire social marketing campaign in a single place and schedule it to automatically publish to all of our brand's channels.

Cons

The pricing can get expensive really quickly if you have a lot of accounts that you need to manage, especially if you want some of the more advanced features like analytics or if your marketing team has multiple users.

Review Source

Jack H.  
Comms, Digital and Press  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Buffer gives bang for bucks for small orgs"

September 6, 2023

4.0

Overall Buffer has been a joy to work with and has revolutionised the way we work.

Pros

Buffer is super simple to use and for us - with a small budget for software - it was perfect. We have the Teams account set up giving us unlimited users and the ability to have multiple levels of access.The key thing for us was the approval process - it gives users the comfort and safety of being able to draft and edit content without fear of accidentally publishing. While it gives those responsible for publishing a better overview of what people are putting together.

Cons

The mobile app could be better - but I really am picking at straws. Ultimately for the price point for us it's great. The price does significantly increase if you need to manage 10 or more platforms though.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Buffer

It came down to cost per platform for us.

Review Source

Bruno A.  
Impact Messurement  
Education Management  
Used the software for: 6-12 months

### "Saving Time with Buffer"

March 2, 2023

4.0

My whole experience in general was great. It allowed me saving many hours of work. I was responsible for managing the social media of an educational program, and sometimes posts had to be post at a specific time, when I was busy. This tool allowed me to manage all efficiently, scheduling all at the beginning of the week and letting Buffer do the job. The only thing I had to do was to look the analytic and make some minor adjustments.

Pros

Buffer is easy to use, many social media such as Facebook and Instagram can be integrated with it, and it really makes life easier. You could once a month schedule all the posts and leave Buffer do the job. And working with the metrics, it's possible to analyse when is the best moment to post to reach more users. It also has a web version to work in computer, but it also has an app (android and ios) where you can access to all the data and schedule new posts.

Cons

Some of its cons are that it has some limitations with some type of content, for instance It doesn't work quite well with reels and sometimes videos too; it sometimes fails with the automatization of this type of content. Anyway, Buffer is continuously adding new features and this will be probably be solved because these apps must adapt to nowadays social media. Another drawback is the basic and premium version: It's possible to work with the free one, but you'll be really limited to just automatically posting and some other basic functionalities. On the other hand, the premium version is not too expensive if you really need it, and you get a wonderful tool to use.

Review Source

YE

Yolandi E.  
CEO & Founder  
Management Consulting  
Used the software for: 1-2 years

### "Streamlined Social Media Management with Room for Improvement"

September 15, 2023

4.0

Using Buffer was a positive experience with its user-friendly interface and seamless deployment. The tool's quality and features met my expectations, and despite some hiccups with customer service, it still provided good value for money. Buffer's ease of use and functionality make it a reliable social media management option.

Pros

Buffer's ease of use and deployment were impressive, making it a breeze to schedule and manage social media content. The features and functionality offered were robust, allowing for efficient campaign management.

Cons

Although Buffer's customer service was satisfactory, there were occasional delays in response time, which affected the overall experience.

Review Source

Nico P.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A really good Start into Content Management and Distribution"

September 14, 2022

4.0

Pros

Buffer's Service is very cohesive and even in the free Plan the Possibilities are wide. Even if you use the free plan only, you most likely don't need any other service to distribute your content from one source to f.ex. your Social Media Profiles. Set-up is extremely easy and the Dashboard is very minimalistic and easy to understand/navigate.

Cons

If you are planning to schedule for weeks in advance, you are depending on a paid plan, since free Accounts can schedule maximum 10 posts at a time.

Review Source

Nathaniel C.  
Co-Founder, Consultant & Content Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Buffer-Social Media Management and Automation"

December 30, 2018

4.0

The best thing about Buffer is the number of accounts and posts that can be added. Next up the ability to see the overall potential of posts in the analytics gives a good insight as to who your fans are, who they're fans are and what they like sharing. Overall, Buffer is a must have for Social Media users who can't spend every waking hour posting.

Pros

I have been using Buffer for around two years and still think it is a must-have for any social media users who are needing to automate their posts. Top pros for this software are: Relatively low cost. Run multiple profiles. Ability to schedule damn near unlimited posts. Scheduling options and queue are presented well and easy to use. The way the analytics are presented. The content feed is also a brilliant feature, although it can also do with some significant improvements. This is by far one of the best low cost/free software's for Twitter, Facebook and LinkedIn posting.

Cons

As above, the content feed needs some improvement, as it does not always pull the most recent links. Addition of a filter for the content feed would be an A\* feature. Sometimes hashtag lists do not display correctly and errors can be shown when tagging someone's profile. Need to be able to create a permanent, possibly arranged list of regularly used hashtags. Instagram posts need to be monitored as direct posting is not available, instead, you are notified to 'ok' the post first. This wouldn't be a problem IF the notifications actually were pushed on time, plus it does kind of defeat the purpose of the automation.

Review Source

Response from Buffer

January 10, 2019

Hi, Nathaniel, thank you so much for the kind feedback and suggestions. Your suggestions are really helpful in helping us improve the product. I personally really like the idea of filtering the content feed. I'm glad to share that you can now schedule and automatically publish your Instagram posts to your Instagram Business profiles without needing the notifications. Here's more information: https://buffer.com/instagram. -Alfred

YA

Yasser A.  
Chief Executive Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "End-to-End Social Media Management for Ultimate Growth"

May 15, 2022

4.0

Buffer is our essential social media management tool for managing over 50+ profile and pages on different social networks like Facebook, Instagram, Twitter and LinkedIn. We're a Digital Marketing agency and we've achieved a lot of success with our successful clients through Buffer, We fully depend on it for scheduling posts on each network and for generating reports and insights about our performance to enhance it by curating a better content in the future. It's very helpful and essential to all digital marketing agencies.

Pros

Buffer is our favorite platform for measuring and analyzing the performance of our content through the most in-depth insights across different social media channels for a better and deeper understanding about what's working with your audience and what's not, We like the audience demographics for letting us find out if we're reaching the right audience or not, also the boosted post insights to compare the results between organic posts and paid posts, and the best overall is the account analytics to track engagement metrics for every single account in every channel and compare their results in the end for maximizing our growth rate and improving the performance to the max.

Cons

They really need to involve more AI/ML technologies into Buffer for enhancing the tools like for creating a better content recommendation algorithm and also for the insights and reporting, AI would be very helpful in generating artificial intelligence reports based on goals we set as Google Analytics and such tools like it, We're in the age of AI and it's very essential now in every tech product.

Alternatives considered

[Later Social](https://www.capterra.com/p/152254/Later/)

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

bad interface and worst analytics and reporting tools, Buffer was much better for real.

Review Source

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