--- title: "eZCom EDI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eZCom EDI Software - reviews, pricing plans, popular comparisons to other EDI products and more." source_url: "https://www.capterra.com/p/143478/eZCom/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # eZCom EDI Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eZCom EDI ## What is eZCom EDI? Lingo, our SaaS application for EDI and eCommerce transactions, creates efficiency in the supply chain. Backed by outstanding customer support, we offer tailored solutions, and can integrate Lingo with ERPs like NetSuite, accounting software like QuickBooks, WMS, 3PLs, online channels, and FedEx and UPS. Intuitive and robust, our platform will improve compliance and dramatically reduce costly chargebacks, while delivering the seamless transactions your trading partners demand. ## What is eZCom EDI used for? [EDI](https://www.capterra.com/edi-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $75 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eZCom EDI?[Manage this product listing](https://www.g2.com/products/ezcom-software-edi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eZCom EDI 4.7 (35) VS. [4.5 (11)](https://www.capterra.com/p/15101/Accolent-ERP/reviews/) Starting Price $75 per user, per month Starting Price $200 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (35) Ease Of Use 4.4 (182) Value For Money 4.6 (28) Value For Money 4.4 (144) Customer Service 4.9 (34) Customer Service 4.6 (161) ## eZCom EDI alternatives Highest Rated [4.5 (53)](https://www.capterra.com/p/127382/Cetec-ERP/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Kinetic](https://www.capterra.com/p/249741/Kinetic/) [3.8 (185)](https://www.capterra.com/p/249741/Kinetic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249741/Kinetic/) [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [4.3 (537)](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) [4.2 (168)](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) ## FAQs about eZCom EDI Overview ### Which roles and teams benefit most from eZCom EDI? eZCom EDI is most used by logistics, operations, and order management teams handling purchase orders, retailer requirements, and shipment coordination. Sales and account managers use it to support customer accounts and retail programs, while office managers and customer service teams manage order entry. Business owners and executives monitor trading-partner operations and sales processes. Answer based on 33 reviews Overview ### What company size and specific industries is eZCom EDI built for? eZCom EDI is designed for suppliers that use EDI to manage transactions with retail trading partners, sell through online marketplaces, or run their own eCommerce stores. It fits companies operating in retail supply chains and online commerce rather than a specific business size. Features and Usability ### What are the key features of eZCom EDI? eZCom EDI offers EDI, AS2 Capability, and API support for exchanging business documents. It includes Accounting Integration, ERP integration, and Third-Party Integrations, plus Order Management, Order Processing, and Order Tracking. Additional features cover Data Transformation, Multiple Format Support, Compliance Management, Reporting/Analytics, Alerts/Notifications, and Archiving & Retention. Integrations ### Which third-party tools and platforms does eZCom EDI integrate with? eZCom EDI integrates with Acumatica Cloud ERP, Adobe Commerce, BigCommerce, Brightpearl, Dropbox, Extensiv Order Management, FedEx Ship Manager, Fishbowl, Infor CloudSuites (M3), NetSuite, QuickBooks Online Advanced, SAP Business One, ShipStation, Shopify, Squarespace, Stamps.com, WooCommerce, and Xero. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does eZCom EDI offer? eZCom EDI provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material, and videos give users a visual format for learning product features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does eZCom EDI offer, and how do users rate the experience? eZCom EDI offers email/help desk, FAQ/forum, knowledge base, and phone support. Users generally describe the support team as responsive, knowledgeable, patient, and easy to reach. Reviewers report quick help with navigation, technical issues, and setup questions, including detailed guidance for users learning the system. Answer based on 13 reviews ## Features AI summary Based on 507 EDI reviews Capterra reviewers highlight these as the features buyers value most when choosing EDI software: - **Data Import/Export** (**54%** of reviewers rated this feature as critical) - **Data Mapping** (**66%**) - **Third-Party Integrations** (**52%**) eZCom EDI supports **Data Import/Export** and **Third-Party Integrations**, giving teams the tools to move transaction data between systems and connect with external business platforms more efficiently. However, it does not include **Data Mapping**. Instead, it offers other features that reviewers also consider important, including **Data Transformation** (**49%**), **Multiple Format Support** (**43%**), and **Alerts/Notifications** (**36%**). These capabilities help businesses handle different document standards, monitor activity more closely, and keep data flowing accurately across partners and systems, allowing teams to reduce manual work and maintain more consistent EDI operations. Data Import/Export 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Third-Party Integrations 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Data Transformation 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Multiple Format Support 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Alerts/Notifications 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges AS2 Capability 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) eZCom EDI 14 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Import/Export: Import and export data to and from software applications - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Database Support: Supports common databases such as MySQL and Oracle - ERP integration: Integrate with existing ERP systems - Exceptions Management: Automated handling of non-compliant EDI transmissions. - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Scheduler: Allows automated and event-driven transaction scheduling --- Get Advice We can help you find the software with the features you need. Features 4.5 (30) 4.5 Based on 30 reviews ## Pricing Value for money 4.6 (28) Basic $75.00 Value for money 4.6 (28) 4.6 Based on 28 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (34) 4.9 Based on 34 reviews ## User reviews Overall rating 4.7 Based on 35 reviews Filter by rating Counts reflect reviews available in this feed. 5(26) 4(8) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful WS Wholesale Sales Support Specialist Wholesale Sales Support Specialist Used the software for: 3-5 years ### "Very User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2018 Our company is able to established relationship with big retailers that require EDI processing as well as link web stores to automate process. Pros Lingo is very user friendly and their customer service team is amazing! Raw data is converted to readable data that everyone in the team can understand, how awesome is that! We can do everything tied to order processing through Lingo from the receipt of orders, acknowledgements, GS128, small parcel shipment processing, ASNs and invoices. Best of all, I can mass generate most of the process and all documents needing to be transmitted back to the customer has a safe validate check to make sure all data required is keyed in. Lingo was my go to when we decided to publish our own online site and needed to integrate the site's platform to automate order processing. There was no doubt in my mind, if someone could get the job done, it would be Lingo and its team of amazing and helpful specialist! They could have easily turned around and say that's not what they specialize in but instead, were very committed to help us. eZcom team conducted the research needed to implement the integration and were able to get us up and running within a week which was incredible! I've personally been working with their team for the past two years (I believe our account was set up 4 years ago) and can say I've always received a helpful and friendly specialties to assist with my request. Getting someone to assist is super easy, we can call and get someone live, send an email or submit a request directly through our Lingo account with quick responses (usually within 24 hrs). Cons We are only able to print 400 GS128's at a time, it would be great if we could print the entire batch all at once. MW Marnee W. Operations Manager Used the software for: Less than 1 year ### "Highly Recommend eZCom EDI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2024 Working with eZCom has been a most wonderful experience and I highly recommend using this company for your EDI needs. Pros eZCom is very easy to use and you have customer care support 24/7, which is GREAT! Cons So far, we have had a great experience with eZCom. JP Jr. Planner Jr. Planner Used the software for: 1-3 years ### "We use Lingo to process our incoming orders for drop ship and other majors." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 20, 2018 Pros Ease of use for our vendors. Mostly reliable. Good customer support. Works well for incoming drop ship orders. Our vendors are comfortable submitting orders through this platform. ASNs are sent across quickly. Cons Difficult to execute broad searches. Program seems unable to process large amounts of data at one time. Discrepancies in dates that orders are received to us. Lag between order transmission and receipt as well as inventory uploads and time it takes for inventory to go live for our customers. Difficult to pack asns. S' Sales 'amp; Program Manager Sales 'amp; Program Manager Used the software for: 3-5 years ### "Efficient, easy and support staff are enjoyable too!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2018 Streamlined processes, saved revenue by avoiding customer charges. Saved payroll due to efficiency from the automation. Real person support with one phone call who uses easy to understand solutions. Pros Lingo (especially compared to other options) streamlines order entry to the point of being effortless! We are able to customize integrations not only for ease of fulfillment but also to avoid charge backs from customers. Removes the human error factor so nothing is forgotten to acknowledge on time, correctly label or transmit, even invoices are automated OM Office Manager Office Manager Used the software for: 3-5 years ### "It is a very useful tool we couldn't do without, especially since it integrates into Quickbooks." 4.0 January 16, 2018 Pros The things I like include integrating into Quickbooks, batch updates and the fantastic customer and tech support teams. Cons Too many steps to complete each task - in a sense you have to enter and exit each order multiple times from it being new to it being shipped and then invoiced. And you have to go "find" it each time you want to work on it. Changes are not automatically saved and you may periodically get kicked out of what you were working on and lose all the changes you just made. GD Graphic Designer Graphic Designer Used the software for: Less than 1 year ### "eZCom EDI " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 9, 2024 Pros Ease of use, functionality, customer support. Cons Might not be suitable for frequent mistakes. SA Sales and Support Coordinator Sales and Support Coordinator Used the software for: 3-5 years ### "Lingo review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 13, 2019 Very pleased with the functionality overall. The customer service team is always very helpful and accommodating. Pros The basic order processing function is pretty user friendly. The Customer Service Team is top notch! Cons Some areas could be a little more user friendly - i.e...adding additional product info to vendor profiles. CS Consumer Sales Support Consumer Sales Support Used the software for: 3-5 years ### "absolutely a pleasure" 5.0 January 10, 2018 Pros i find it to be extremely user friendly and the support team has given me so much information that it allows me to consider different ways to ulitize the software on a daily basis PO President of Sales President of Sales Used the software for: 3-5 years ### "A Letter of Thank You" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2018 The experience that I have with Lingo is customer service at its finest. In particular, I have been working a lot with the customer service representative. He has gone above and beyond to help walk me through the process, answer questions and when he doesn't know the answer he gets me immediate answers from his supervisor or someone more familiar with the question. I have been in retail for 43 years and many of companies would give all they have to have the type of customer service that Lingo gives. I had to stop and give big "thank you's" to Lingo and CSR for understanding what true customer service is about. Pros Ease of using and navigation throughout the system Cons The system is a lot to take in but the customer service of Lingo goes above and beyond so the system doesn't seem intimidating CE CEO CEO Used the software for: 3-5 years ### "Fast, accurate, easy - great team to work with." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2019 We've been working with the eZcom Team for years. They have supported our growth every step of the way with a smile and unending patience. Highly recommend them. Pros Intuitive to use. Can not make a mistake - lots of checks along the way. Cons Have not found anything we do not like yet........ [View all Reviews](https://www.capterra.com/p/143478/eZCom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.