# SiteLock Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SiteLock Software - reviews, pricing plans, popular comparisons to other Website Security products and more. Source: https://www.capterra.com/p/143471/SiteLock --- # SiteLock Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SiteLock ## What is SiteLock? SiteLock, the global leader in website security solutions, is the only provider to offer complete, cloud-based website protection. Its 360-degree monitoring detects and fixes threats, prevents future attacks, accelerates website performance, and meets PCI compliance standards for businesses of all sizes. Founded in 2008, the company protects over 12 million websites worldwide. ## What is SiteLock used for? [Website Security](https://www.capterra.com/website-security-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)[Network Security](https://www.capterra.com/network-security-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 52% Neutral 15% Negative 33% Starting price $14.99 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SiteLock?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sitelock.com&name=SiteLock) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SiteLock 3.3 (27) VS. [4.6 (33)](https://www.capterra.com/p/203059/NordLayer/reviews/) Starting Price $14.99 Other, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (27) Ease Of Use 4.7 (514) Value For Money 2.8 (22) Value For Money 4.3 (394) Customer Service 3.1 (26) Customer Service 4.2 (344) ## SiteLock alternatives [Cloudflare](https://www.capterra.com/p/155191/Cloudflare/) [4.7 (516)](https://www.capterra.com/p/155191/Cloudflare/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155191/Cloudflare/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [Invicti](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/) [4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/) Highest Rated [GeeTest CAPTCHA](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/) [4.8 (76)](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/) [View all alternatives](https://www.capterra.com/p/143471/SiteLock/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Vulnerability Scanning 2.4 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Web-Application Security 2.6 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Identify and respond to security threats to web applications Firewalls 3.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Threat Response 2.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Anomaly/Malware Detection 2.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Automatically identify and flag unusual behaviors and malicious software API 2.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases SiteLock 28 features Define levels of authorization for access to specific files or systems Track and report on everything that happens within the system or network Automatically identify and flag unusual behaviors and malicious software Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Track and analyse user behavior within a system or network Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Protect networks against DDoS (Distributed denial-of-service) attacks Receive and/or send email notifications for urgent updates, requests, or other information Track status, assign actions, and control access to systems for devices within the organization Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats For the intention to be used by developers Manage and track all disruptions and incidents Identify and alert about security breaches by third parties Collects and aggregates data from various systems within the IT environment Observe and track the demand, usage, progress or quality of a system, product, or user Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Analyze and gain insights into data in real-time View and track pertinent metrics to find patterns and gain insights from data Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extend virtual private network over public networks to enable protected information exchange Safeguards to protect network vulnerabilities Discover patch statuses and vulnerabilities Identify and respond to security threats to web applications Control system access and/or deliverability for applications and email addresses Features 3.2 (25) 3.2 Based on 25 reviews ## Pricing Value for money 2.8 (22) Basic $14.99 Other,Per Month Value for money 2.8 (22) 2.8 Based on 22 reviews ## Support, customer service and training options Customer Service 3.1 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (26) 3.1 Based on 26 reviews ## User reviews Overall rating 3.3 Based on 27 reviews Filter by rating 5(10) 4(4) 3(4) 2(2) 1(7) Mentioned topic Sorted by most recent JB Jessica B. Digital content creator. Broadcast Media ### "Site lock is my website security fixer." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2024 Site lock fixes automatically patches my website security issues fast! Pros That it can daily scan my website for threats, and malware. Cons Can’t say because I’m glad it does not only scan for malware but is able to fix whatever problems emerge on my website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sara B. Teacher Education Management ### "Lifesaver!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2024 Overall experience was awesome! I never knew I had so many sites that had potential malware and viruses! Pros I liked that it identified various and potential malware sites! Cons I don’t think I had any negatives with this app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Ja'Keya A. Manager Real Estate ### "Will Use Again!!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 7, 2024 Pros What I liked most about this application is the ease of use. I also like how it keeps secure information very well. I like how its easy for my team to implement as well. Cons I really don't have anything that I can say that I don't like about the application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FA Freddie A. Independent Contractor Environmental Services ### "Multiple virus while having Sitelock " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 19, 2024 I've been in communication with Hostgator support for weeks, interacting with nearly a dozen support team members. Despite numerous claims that the PHP was terminated, it seemed like they were providing generic responses. It wasn't until I spoke with a supervisor who admitted to killing the PHP and mentioned that we could have done it ourselves. However, due to cloud hosting restrictions, we lacked access. Frustrated with the ongoing issues, I'm currently in the process of transferring all my domains away from Hostgator. Unfortunately, I'm facing challenges in this transition as well. Pros There were no pros to having Sitelock. It was a waste of my money. Cons I encountered multiple issues with viruses when using SiteLock. The first instance involved Hostgator support initially denying my SiteLock subscription, but eventually, the technical team was able to resolve the issues and fix my website. The second occurrence, more recently, resulted in my entire website going down. Reasons for choosing SiteLock It was recommended by Hostgator support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Fatih S. COO Education Management ### "Not satisfied - Not worthy" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 18, 2023 We experienced that It's doing nothing except monitoring. If you want to pay to see you are infected only, you can. First, we will leave SiteLock and request a refund from Hostgator because it is the provider. Then we will leave Hostgator because they also don't do their job and request additional payment. Pros Nothing to say positive. Maybe just the front end/dashboard. Cons We have been paying for them for 2 years or more over Hostgator but recently our website is infected by malware. SiteLock didn't work properly. It didn't provide protection. The team requested additional payment for manual malware removal even though our plan offers automatic malware removal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. Owner Retail ### "Terrible customer service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 14, 2023 Terrible. Customer service is non existent. Doesn’t resolve security issues. Pros Nothing. They cannot do the security that is required of them. Cons Lack of customer support and inability to solve malware issue when I’ve been using them as a company for over 3 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Donn D. Owner Automotive ### "Website Gone Twice in a Year " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 23, 2022 Awful! They do NOT LOCK YOUR SITE! I have woken up to my 15 year old website GONE TWICE IN A YEAR. They do not protect or "lock" your site. NO HELP WHATSOEVER. Worthless customer service. Pros None. Promises to lock your site but clearly does not Cons Does not protect site. We were hacked even with a highly encrypted password. Worthless. Reasons for choosing SiteLock Referred by Bluehost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Traore L. CEO Internet ### "Protect your website with Site Lock." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 19, 2022 Pros Site Lock is very useful, an excellent tool to protect against cyber threats. Cons Despite Site Lock is a very good tool it need to be upgraded. And can be less expensive for beginners. Switched from [Zorro VPN](https://www.capterra.com/p/197592/Zorro-VPN/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Donal O. Director Photography ### "Worst Service Ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 28, 2022 Probably the worst online service I have ever used. Their poorly trained customer support are very hard to understand and unable to resolve anything over the phone. Do not get this service! Pros Nothing really to like about this software. Cons They advise you that malware issues are resolved and then bluehost advise you that they are not resolved. They advise there are issues but are unable to resolve any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Principle Internet ### "Great tool but pricing too expensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 March 12, 2021 Site Lock is easy to setup and the 24/7 support is great. If you are in a mind and your site is already hacked go to them now without pause. The service is solid and has worked and protected us from many attacks. The only issue was the DNS records changed and we missed the notification which caused some downtime. Support is the shining star at SIteLock. Pros The dynamic patching of old CMS systems is a life safer for sites that are out of date and can't update. Cons The price has gotten really expensive in recent years, this not a issue for a single site owner but for people with many sites to manage. I have seen prices go up a lot in recent years. The add more features but it is hard to justify the cost. Switched from [Sucuri Website Security](https://www.capterra.com/p/141158/Sucuri-Website-Security/) Client did like like Sucuri and was able to lock in good pricing to start. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143471/SiteLock/reviews/) Popular comparisons [Cloudflare vs SiteLock](https://www.capterra.com/compare/143471-155191/SiteLock-vs-Cloudflare)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)