# Retrace by Netreo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Retrace by Netreo the right Application Development solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143468/Stackify-Retrace/reviews --- Retrace by Netreo 4.3 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Retrace by Netreo Ease of use 4.2 Customer Service 4.2 ## Pros and Cons in Reviews Joseph M Senior Engineer Civil Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years. “I've been able to prevent problems before they arise and guarantee the best possible performance of my applications thanks to the real-time monitoring and notifications.“ May 16, 2023 JF James F Co-FounderComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “Customer support blamed me for not magically knowing that I needed to install the latest version, then refused a refund of the (now exhorbitant) monthly fees.“ August 26, 2021 Joseph M Senior Engineer Civil Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years. “I'm especially grateful for the powerful debugging and root cause analysis tools, which have helped me solve problems quickly and efficiently.“ May 16, 2023 JF James F Co-FounderComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “They are essentially no better than scammers and fraudsters, and I highly advise anyone considering this tool to look elsewhere.“ August 26, 2021 Joseph M Senior Engineer Civil Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years. “I value the user-friendly layout that makes it simple for me to browse through the many metrics and reports.“ May 16, 2023 Joseph M Senior Engineer Civil Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years. “Retrace has genuinely impressed me as someone who appreciates effective application monitoring and troubleshooting.“ May 16, 2023 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joseph M. Senior Engineer Civil Engineering Used the software for: 2+ years ### "Agrxis Review on Retrace by Netreo" May 16, 2023 5.0 Retrace by Netreo has provided me with excellent service. Retrace has genuinely impressed me as someone who appreciates effective application monitoring and troubleshooting. The platform offers thorough insights into the functionality and health of my applications, enabling me to proactively find and fix problems. I value the user-friendly layout that makes it simple for me to browse through the many metrics and reports. My apps' stability and peak performance have been made possible by the real-time monitoring features and adaptable alerts. The sophisticated debugging and root cause analysis features have also significantly reduced the amount of time and effort I had to spend finding and fixing problems. My apps have been optimized thanks to the incorporation of performance indicators and thorough reporting. Pros Retrace by Netreo is a thorough and user-friendly approach to application monitoring, which is what I loved most about it. Retrace has beyond my expectations, and I place a high value on effectiveness and dependability. The platform has many capabilities that have been really helpful to my application management procedures. I've been able to prevent problems before they arise and guarantee the best possible performance of my applications thanks to the real-time monitoring and notifications. The thorough reporting and performance indicators have given me useful information for pinpointing bottlenecks and streamlining my apps. I'm especially grateful for the powerful debugging and root cause analysis tools, which have helped me solve problems quickly and efficiently. Retrace is a delight to use thanks to its simple navigation and intuitive user interface. Cons Thus far, my experience with Retrace by Netreo has been very positive and I have not encountered any issues or concerns. Review Source dishant S. crowd sourcing Computer Software Used the software for: Less than 6 months ### "Great bug detection and fixing solution!" April 7, 2019 5.0 My overall experience with the Stackify Retrace is quite satisfying. I can easily afford the software for the great features it is offering. I can develop applications more efficiently and effectively. It is easy to use. I will recommend it to all the programmers or app developers out there. Pros Stackify Retrace is an excellent application monitoring and bug fixing solution. I love the bug management system of the Retrace. It is also highly effective and efficient in fixing them. It can easily monitor in real-time how the app is working and the exact intervals at which the features of the app didn't work correctly or when the app crashed. It keeps all the logs of the app so that, it will be easier to detect and fix the failures. I found it very useful while developing .net applications. The dashboard is one of the main highlights. You can quickly get all the details like error logs, crash report, etc. in only one place. Cons Customer response staff is very supportive and helps you to figure out your issues. But, on an incident, I got a very late response from them. I think it MUST be improved. Moreover, I find the log filtering a little tricky. Many a times, the log parameters which I don't want to see in the report were also there. It makes the analyzing process slow. Review Source VR Verified Reviewer Co-Founder Computer Software Used the software for: 6-12 months ### "Decent idea, abysmal customer service and support" August 26, 2021 1.0 They are essentially no better than scammers and fraudsters, and I highly advise anyone considering this tool to look elsewhere. Pros Before it was aquired by Netreo, the team there were very helpful in setup and support. The pricing was also much more competitive. Cons The monitoring tool stopped collecting traces with no warning issued. I logged in to find Stackify non-functional. Customer support blamed me for not magically knowing that I needed to install the latest version, then refused a refund of the (now exhorbitant) monthly fees. Review Source ELDHOSE K. CEO Computer Software Used the software for: 6-12 months ### "An amazing product for A to Z bug tracking and fixing" November 20, 2018 4.0 Our product management and testing has become more easy with the use of Retrace, kudos team ! Pros We really loved their centralized logging feature, Stackify helps us more to find bugs on the system and to take proper measures in time. The main interesting feature we noted is that we can run tests and Stackify will revert back with the accurate results, also a proper monitoring on the stack can be done using Retrace. The major advantage is that one can do all the needful activities like code profiling, monitoring and logging on the single system. We dont need to depend on any other third parties for the same. Cons The code deployment system has lot of issues as it takes time to integrate onto to their system and the deployment takes lot of time. Rectify this issue and you will have a great tool and platform. Review Source ravi R. Associate Software Developer Computer Software Used the software for: 1-2 years ### "Finding failures is easy with Stackify" December 21, 2018 4.0 Stackify gives peace of mind when it becomes extremely hard to find bugs. Just go for logs and you get to exact point where the application stalled. It gives alot information about the application. It is one of many tools that .net developer must have. Pros It gives in depth knowledge of what all is happening with our application. .net developer finds it very supportive in daily tasks. After one time setup it quiet easy to use. We debug with the help of log monitoring techniques given by Stackify. Cons Filtering logs is not as easy with Stackify. We end up searching through many logs unwantedly sometimes. But it gives Stackify power to find everything which is also good sometimes. Review Source AM Aaron M. Software Developer/Build Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy to get started, outstanding customer support" September 4, 2015 5.0 I am using Stackify to monitor a multi-tier application in AWS, and was amazed at how easy it was to immediately get all of the servers reporting data on the app with no extra configuration. Our development team has been equally pleased with how simple it has been to have the application's logs fed right to Stackify and accessible from a single dashboard for our product support team. On top of that, the communication from the company has been outstanding. Even though our app is small, they have given us all the attention in the world. The team at Stackify has even provided multiple conference calls demoing their solution to different players in our company throughout the development cycle. And not a single bit of communication we received from Stackify during our evaluation was sales-focused - they really wanted to make sure that we knew exactly what we would be getting. After initially evaluating a competitor whose products seemed overly confusing and whose costs would have exceeded our total AWS bill, Stackify was an easy choice. Pros Very easy to use - doesn't get in the way of development with a steep learning curve. Awesome, accessible support team always at the ready, which was especially nice when we started using more of the advanced features of AWS. For example, when we were talking about writing scripts to help automate parts of our environment, they sent over some scripts to take care of automatically installing Stackify within the hour, saving me a lot of time and research. As a newbie to AWS and the cloud, this saved hours of work. Cons Honestly, we haven't experienced a single drawback is using Stackify as an APM provider. Review Source Response from Stackify November 10, 2015 We love to hear this. Thanks for the review! Keep in touch. We love feedback and we're happy to help however we can. Jake D. CTO Used the software for: ### "DevOps out of the box!" February 12, 2015 5.0 Until Stackify, there was no one tool to do monitoring, performance dashboards, log aggregation, and more. This same technology would come with 5 or more software/hardware products and 5 or more bills as well. Stackify does all of this in one package and provides you the actionable insights necessary to target problems when they happen and point you directly to where they are happening and all systems/software affected. Pros Log aggregation is by far my favorite feature. Beyond this, the dashboards provide the window directly to your systems, stacks and help interrelate software and hardware systems, even across multiple data centers and cloud sites. Cons Putting on my software engineer hat, I would like to have the ability to prescribe templates for how I want to view certain aggregations of logs for certain app stacks to better represent that stack right out of the box instead of having to select it each time. Review Source Response from Stackify February 12, 2015 Thanks Jake. You can see your predefined set of logs today using saved log query by environment, app, error, specific ID or strings etc. We will be releasing soon a new feature that will give you even more flexibility. Kristoffer P. Computer Software Used the software for: ### "Easy solution to get centralized logs in a hurry." March 17, 2015 4.0 Scouring the web for centralized logging solutions to use for a Java-based solution I am currently working at. I came across Stackify. Initially it was somewhat down my list of candidates - with much more flashy. But after trying a bunch we ended up with Stackify due to how easy it was to get useful logs into the system. And how well it works with Java out of the box. Pros \* Easy to set up for Java \* Intelligently collects and groups Java exceptions allows Cons \- Does not really provide any tools advanced analyses of logs - Requires some additional code to proper shut down - The logging appender itself throws connection exceptions fairly often that ends up in the general overview of how the application is doing Review Source SR Steven R. Computer Software Used the software for: 6-12 months ### "makes DEV Ops so much easier" November 9, 2015 5.0 In most of my career I've been a consultant at major corporations, mostly concerned with 'getting it done'. Most of these companies have entire departments focused on operations and don't need me doing that job, but some of my smaller clients have asked that I take these roles on as well and until I found Stackify I felt like there was too much. I still feel that way but at least now I can see trouble spots and drill in. Instead of having to spend all my time finding the hotspot I can now spend that time fixing the hotspot. Pros I love the graphs, and the details and the ease of navigation, plus when I was stuck on a particular issue, the Stackify support was very helpful. Cons The documentation is there for sure, but more is always better. Review Source Response from Stackify November 10, 2015 Glad to hear it's working for you. We live to make fixing app problems faster and easier. Thanks for the review! Tom G. CTO Internet Used the software for: ### "Easy to set up, a hit with the whole team" March 23, 2015 5.0 Stackify allowed us to quickly set up a centralized logging system which was easily accessible to developers, qa and product for review and analysis. Pros It was very quick/easy to set up. Review Source Response from Stackify March 24, 2015 Thanks, this is great to hear. We use the tool in our Dev, QA and Prod. as well. It's nice to be able to compare behavior before and after release, and know that we didn't re-introduce any old issues. MRRS Mohammed Rafeq Raja S. QA Lead Financial Services Used the software for: 1-2 years ### "Excellent tool to track your application logs" March 27, 2017 5.0 It is an excellent tool to track your application logs on all the environments. It enabled to capture crash logs, error logs and capture statistics and more. Pros Stackify Dashboard which allows me to monitior my required app at a time on single clic.k, and the error logs with app name and environment name Cons Filters in logs search, it is bit confusing. It could have improved and enriched to be more user friendly Review Source OS Oleg S. Technical director Insurance Used the software for: 2+ years ### "Azure monitoring" April 4, 2017 5.0 We use Stackify about 3 years for monitoring our Azure infrastructure. For last year service increased stability and functionality. It help us in our critical service monitoring and supporting. Review Source AA Ashif A. Software Engineer II Information Technology and Services Used the software for: 1-2 years ### "It is a simple config change to your app and you are good to go. Very user friendly & easily to use." July 31, 2017 5.0 Pros Filters are great. You can filter accurately by date and current hours. The software gives the ability to filter by environment and by log level. Easy to read and sort. Cons The black UI. It would be great if the UI is more catchy. Can have the ability to trace live logs. Review Source GR George R. Software Architect Information Technology and Services Used the software for: 6-12 months ### "Retace is a must-have tool." March 27, 2017 5.0 We were having performance issues in PROD but as if often the case we were not able to reproduce those issues in development. Retrace gave us a lightweight real time line of sight to our system. We simply cannot live without Retrace right now. i recommend it for every project I work on. Pros fast, easy great support Cons dashboard. would love a new dashboard and ability to save/bookmark timeslices for review later. Review Source PH Philip H. Senior Developer Computer Software Used the software for: 6-12 months ### "Great product, and so simple to use" March 27, 2017 5.0 We used this to monitor out live sites and to diagnose performance problems. We can run it in normal mode most of the time and turn on APM when we need to diagnose problems and only need to pay the extra for the time when APM is running. Pros Easy of use and the pay as you go model for the APM Cons None I can think of Review Source GM Genti M. IT Senior Officer Banking Used the software for: 6-12 months ### "Stackify for me" April 5, 2017 1.0 There are many problems in configuration. And little explanation for impalement. And little widget, and does not support the installation spun enough to log and errorr. Review Source CM Chris M. Senior Certified Technician, support lead Used the software for: Less than 6 months ### "Stackify is excellent for gauging system performance. " October 3, 2017 5.0 Server and campaign monitoring. Pros In my day to day use, I need to know system performance, if we are having lag spikes or server functionality. That's s provides that at a glance, so it can easily be monitored throughout the day. Cons Sometimes when loading new tabs or searches it can produce timeouts and there is a small gap in wait for it to recover, but nothing major generally. Review Source TM Tómas M. Software Developer Computer Software Used the software for: Less than 6 months ### "Nice and neat way to read data coming from the system" April 4, 2017 5.0 Very surprising how easy it was to set this up on azure and to get it running. Shows error logs and debug information in a neat and readable way. Pros How the logs are displayed and how the settings are very easy to manipulate Cons Had some problems with logs appearing for wrong apps but was fixed after restart. Review Source AM Andrew M. CTO Financial Services Used the software for: Less than 6 months ### "Simple and effective " August 5, 2017 4.0 Pros Price point is very attractive. Easy to deploy. This has been a privilege to contribute Cons Poor iOS support , native app support need a lot more consideration. . This has been a privilege to contribute Review Source KR Kuan R. Used the software for: ### "Great prefix and monitoring tools" April 1, 2017 4.0 1.Monitoring point is detail enough, we can monitor them as we wishing. Except SQL and Rabbit MQ queue in win, need improve. 2. Some version of Agent auto-update failure, for example 4.13 3. Some probe which is used in log collection will make auto-add monitoring point as webapp or app, and they are not deleted correctly. if delete them it will delete the correct agent in the server. Review Source IN Isabel N. Used the software for: ### "Stackify shines" March 31, 2017 5.0 A great tool for people who are in the development team looking to analyse or troubleshoot bugs in server logs without the hassle of having to look at the bland system log view by the operating system. It is presented beautifully and clean layout - customising to the point where you feel best suited for your needs. Review Source JF Jeff F. Used the software for: ### "No value and a drain on resources" March 27, 2017 1.0 I am forced to use Stackify in my application by management. It offers no value and slows down the loading of my application. I would remove it if management would listen. Pros Nothing Cons Slow to load and offers no value. Review Source CH Christopher H. Software Engineer II Telecommunications Used the software for: Less than 6 months ### "The UI is easy to use." July 25, 2017 4.0 Logging Pros I really like how easy it is to navigate Stackify. I log in, navigate to what i need and dont have to think about it. Cons The cost associated when logging debug info and errors. There are a lot of features in the UI. Is there more features coming down the pipeline? Review Source BE Byron E. Used the software for: ### "Very good tool" March 27, 2017 4.0 It is a very versatile tool, it allows to follow up on line of the users and allows to find and fix bugs Review Source AM Adam M. Lead Quality Analysts Information Technology and Services Used the software for: Less than 6 months ### "QA Resource: Using Logging" March 27, 2017 3.0 Been well so far, used it for a few months and been fairly easy to track down issues and other bugs swallowed up by applications. Pros Streamlined, fairly simple to use Review Source Similar Products Featured