# Squarespace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Squarespace the right Website Builder solution for you? Explore 3398 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143461/Squarespace/reviews --- Squarespace 4.5 (3398) [View alternatives](https://www.capterra.com/p/143461/Squarespace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Squarespace Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews DS Darren S Product OwnerComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “Squarespace allows you to produce and host beautiful looking and performing websites in minutes, using a wide variety of templates.“ January 22, 2026 HB Hayden B AccountantConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “Unfortunately, the mobile applications don’t really add much in terms of editing capabilities and are mostly limited to allowing you to view your information withing the system.“ April 10, 2026 JP Jacob P Marketing Analyst, Control SpecialistRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The platform’s built‑in design tools, responsive layouts, and integrated analytics make it easy to launch a professional‑looking site without relying on external plugins or custom development.“ May 4, 2026 Johanna Lorraine H ArtRetail, 51 - 200 employeesUsed the software for: 6-12 months. “What I dont like about Squarespace, is that doesn´t have too much opportunity to customize and the free trail is too short to understand and make the desicion.“ February 26, 2026 Andie T TherapistMental Health Care, Self-employedUsed the software for: Less than 6 months. “Squarespace is a wonderful platform for building a website, tracking analytics, and customization with code.“ April 7, 2026 SP Stephanie P Virtual AssistantOnline Media, Self-employedUsed the software for: More than 2 years. “This often leads to awkward spacing between elements and the characteristic "Squarespace" look that all sites built on the platform seem to have.“ April 16, 2026 VH Victoria H OwnerArts and Crafts, Self-employedUsed the software for: More than 2 years. “The event sales page features worked smoothly, and I loved being able to list upcoming art and craft sessions, sell tickets, and keep everything organized in one place.“ October 20, 2025 AP Alissa P ownerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It can feel a bit restrictive when trying to fully customize certain elements, and pricing is slightly higher compared to some competitors.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 3398 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trinidad F. Autonomous Remote Assistant Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Squarespace Is The Place" April 2, 2026 4.0 Overall I think Squarespace is a very powerful and simple platform, especially for those new to website creation. Although there's cheaper alternatives I think this is a very sensible and logical option. Pros Squarespace is very user friendly and easy to use. I really like the various templates, designs, and choices offered. Cons Squarespace has limited abilities to customize certain aspects in the website design process. Also, for anything extensive or complex this is probably not the best choice when creating a website. Review Source NC Nikole C. permit tech Construction Used the software for: 2+ years ### "Clean, Easy-to-Use Website Builder" April 27, 2026 5.0 My overall experience with Squarespace has been positive. It’s a very user-friendly platform that makes it easy to create a clean, professional-looking website without needing much technical experience. The templates are well-designed and the all-in-one setup (hosting, design, and basic marketing tools) keeps everything simple. That said, it can feel a bit limited when trying to make more advanced customizations, but for most standard website needs, it works really well. Pros Squarespace is extremely easy to use, even if you don’t have any experience building websites. The templates look modern and professional right out of the box, and everything is organized in a way that makes editing simple. Cons One downside of Squarespace is that it can feel a bit restrictive when you want more advanced customization—compared to other platforms, you don’t have as much flexibility unless you know some code. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Squarespace I chose Squarespace over other platforms because it offered the best balance of professional design, ease of use, and all-in-one functionality. Compared to options like Wix or WordPress, it felt more streamlined and required less setup or maintenance, while still producing a clean, polished website. Review Source CW Claudia W. early literacy educator Recreational Facilities and Services Used the software for: Less than 6 months ### "Praise for Squarespace Customer Support Team" April 29, 2026 3.0 I am so grateful to the team of live experts who was able to troubleshoot my technical challenges. It took perseverance to finally connect to these people, but once we started emailing back and forth, I got the help I needed. They were all polite, prompt and never closed the door on the chain of communications. I am legally blind and they came to my rescue. Pros As a first timer, I was able to design a basic website. It was easy to edit. I liked the templates, the choices of color pallets, designs and even text suggestions. Cons When I needed help I was initially sent to long menus of trouble-shooting instructions and videos. Eventually, after using live chat, I was given the chance to e-mail a live, human expert. Finally I got the help I needed. Review Source Tracie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product, price is becoming a barrier " February 13, 2026 5.0 Good! The platform is easy to use and set up for any website owner. The Squarespace team has a lot of different tutorials as well. The price point is starting to be the biggest pain factor for myself as a small business owner. Pros It is very user friendly for people who have limited-no experience with website design. I love the ability to integrate third party apps. Cons The cost keeps rising for the same features. The value of the items for the price they charge is starting to become a problem for me as a small business owner. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Squarespace Price, ease of use and website design, customizable features allowed on Squarespace Review Source TH Trisha H. owner Retail Used the software for: 6-12 months ### "Overall a good option" April 2, 2026 4.0 I do really like the company and many of the options that are available to build websites and use many different tools within the site. Pros The Customization was great. It is very convenient to use the analysis tools and monitor the metrics of the page. Cons I found it clunky to build even with templates available. I did not like how difficult it was change menues. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Squarespace Shopify is not very convenient for customizing they design like I wanted. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was not satisfied with the price of the previous option that I used. Review Source VR Verified Reviewer Owner, Artist, Designer Arts and Crafts Used the software for: 2+ years ### "Web design made fun! " April 7, 2026 5.0 Pros It makes building websites simple and very customizable. I love being able to drag and drop elements, and adjusting for mobile is also intuitive. It's easy to show my portfolio, my art shop, invoice clients and take payments. Cons there are a few limitations to animation options. It can also get expensive for people who are still starting out. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) It was complicated to customize. Some themes are hard to work with. Review Source SH Shantoria H. Event planner Design Used the software for: 2+ years ### "Me and my small business love it! " May 7, 2026 5.0 Pros The templates are clean and modern, the drag-and-drop editor is simple to use, and everything from booking services to payments and mobile optimization is built into one platform. Cons the platform isn’t always as flexible for advanced business or e-commerce needs compared to other website builders Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing Squarespace The websites with square spaces and designing with ease Review Source FD Fran D. Clinical Psychotherapist and Director Mental Health Care Used the software for: 2+ years ### "Website with a purpose " March 26, 2026 4.0 Overall it has been good. Once I got the hang of it, I was able to knock out a website. Now adding things or adjusting is not so scary Pros The website that we built is very nice and finally at a place we feel we want it. it did take us a bit of time. Cons At first it was overwhelming, not having background in website development I became frustrated and it took me a while to get it done. I was finally able to do it. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Squarespace I liked the options I saw when looking at the different designs Review Source JP Jacob P. Marketing Analyst, Control Specialist Retail Used the software for: 1-2 years ### "A Clean, User‑Friendly Website Builder with Some Limits" May 4, 2026 5.0 Overall, Squarespace delivers a streamlined, reliable platform for building and maintaining a visually consistent website. It works well for users who prioritize ease of use and aesthetic quality, though it may be less ideal for highly customized or complex site requirements. Day‑to‑day management is straightforward, and the platform performs well for small businesses, portfolios, and informational sites. Pros Squarespace provides a polished, intuitive site‑building experience with modern templates that require minimal configuration. The platform’s built‑in design tools, responsive layouts, and integrated analytics make it easy to launch a professional‑looking site without relying on external plugins or custom development. Cons Customization beyond the standard template options can feel limited, especially for users who want deeper control over layout or functionality. Some advanced features require workarounds, and the platform’s closed ecosystem restricts flexibility compared to more open CMS solutions. Review Source Andie T. Therapist Mental Health Care Used the software for: Less than 6 months ### "Great platform for hosting a website." April 7, 2026 4.0 Pros Squarespace is a wonderful platform for building a website, tracking analytics, and customization with code. Cons There are bugs from time to time with Squarespace related to coding and AI integration that could be improved. Review Source DA Dharmpreet A. Backend Software Developer Financial Services Used the software for: 2+ years ### "Iconic Tool for Personal and Corporate Branding " January 13, 2026 5.0 The event landing pages allocated by Squarespace allows me to collect registrations and share updates in one place. Pros I use Squarespace on a daily basis at workplace to streamline website design and creative & portfolio showcases. Cons Squarespace has never failed to accomplish all my needs ranging from our financial services branding to conducting webinars and conferences. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Squarespace is easy to use since it has a clean UI. Review Source JA Johnson A. Creative Director Legal Services Used the software for: 2+ years ### "Squarespace in the Right Hands of Creative Director " August 31, 2025 5.0 Pros I use Squarespace in more than four companies where I currently work. It allows me to seamlessly create and design websites and landing pages. In addition, I am able to host websites and emails as well as access c-panel from anywhere across any device. Cons Since 2018 when I started using Squarespace, I have never encountered an issue or bug that lasted for more than 24 hours without being resolved. Switched from [Wix](https://www.capterra.com/p/169007/Wix/)[Duda](https://www.capterra.com/p/134280/DudaMobile/) Duda has the most robust website design tools and allocates a wide array of CSS templates. Review Source BU Bailey U. Founder and Web Developer Design Used the software for: 2+ years ### "What You Need to Know about Squarespace During Evaluation" April 9, 2025 4.0 Squarespqce streamlines the entire process of creating, designing and hosting websites and emails. Pros Squarespace is a coding free platform that enables me to create professional and stunning websites. In addition, Squarespace allocates hosting and domain services in one central place. Cons I only dislike that Squarespace lack free plan since it is not an open-source digital experience program. Switched from [Divi](https://www.capterra.com/p/201958/Divi/) Squarespace offers a wide array of web builder tools unlike some digital experience alternatives. Review Source MO Molly O. CEO Consumer Services Used the software for: Less than 6 months ### "Before you hire a professional website builder...." March 22, 2025 5.0 I feel like I had a very positive experience with Squarespace and I'd definitely recommend this platform to others who are looking to get their website built out themselves. I know that I am happy with the site that I built and I think before you go hire a professional, you should first check out Squarespace! Pros I love how quick it is to learn and how easy it is to use. The system provides a great help and how to section but it really isn't needed too often. The options for creating a website that is unique to your brand is vast. I appreciate the 'non-code' version of website building because it made me feel confident doing the build myself. The AI features and the pre-designed pages are AMAZING. It took all the work and time consuming details out of the picture but still allowed your site to become unique. Cons My only con would be just having to do it myself. I know the site is designed for that purpose but everything else was pretty easy to figure out. I have had sites built out before so I do think the website builders that use coding are more complicated to use but they do offer more options and customization on the back end where the coding would be. For example I didn't care for the preset color designs but I was able to find one that I was happy with. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Squarespace I wanted to try something new. I used Wix prior to WordPress and I know what they could and couldn't do. I liked the 'done for you' part that Squarespace offers and how quickly the pages could be put together. I have been doing this a long time and I know what I like and Squarespace offered that right away instead of me having to envision in, build it, and then complete it myself or hire someone else to do it for me. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Too complicated to use. I didn't know how to change photos, content, add banners, or even do really anything with the site. I was frustrated and hands off and it showed as the engagement on the site was really just lacking. I am hoping this change will be positive and allow me to really take back control of the site. Review Source RP Ryan P. Graphic Designer Design Used the software for: 2+ years ### "Great interface at a great price" November 22, 2025 5.0 Overall, I love Squarespace because of the ease of use, lower price point and the customer service. They make updating DNS info and domain stuff pretty simple too. Pros easy to change layouts, update content and switch templates. I have had my site with them for a few years now. I especially like some of the options of plug-ins like the email signup form for landing page. Cons Some of the site templates appear a bit dated, and I kind of wish they would update the new offerings of them more often. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Squarespace Price and ease of use were my main deciding factors. Review Source AR Amos R. Owner Entertainment Used the software for: Less than 6 months ### "E-Commerce Platform, Sell your products in minutes. " November 17, 2025 4.0 Setting an ecommerce with squarespace was super easy, the told they give you to start are super helpful and I got my site up and running in just a couple of hours. Yes, hours. Pros I can sell my products and services online and provides with all the tools to run my ecommerce, also I like that I can customize everything with my logo and colors to make it feel more personal. Cons The only negative thing about Squarespace is that it doesn't support multi currencies, and sometimes my clients from outside the state have to use third parties to be able to acquire my services or buy my products. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Squarespace I like the initial tools it has for setting your site faster. Review Source VR Verified Reviewer UX designer and writer Internet Used the software for: 1-2 years ### "Squarespace - For All Shapes and Sizes" January 30, 2025 4.0 Overall I am completely pleased with Squarespace. I feel all of the pros highly outweigh any cons that are involved. Pros I really enjoy the ease of Squarespace. It is very upfront in its ability to ensure usability for beginners as well as more in-depth processes for experts. It's easy, fast, and offers a great amount of support. Cons While there are not many things I dislike about Squarespace, the very thing I enjoy is also a perplexing issue. Correct placement is a bit harder to achieve when using the website builder. Also, a colleague mentioned Squarespace, in the past, had problems with backing up work. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Squarespace I found Squarespace to be the entire package I was looking for with my needs in mind as a designer and writer. Switched from [Webflow](https://www.capterra.com/p/136159/Webflow/) I found the time it took to design with Squarespace, along with the results achieved, were better in quality and ease of use than in Webflow. Review Source TW Todd W. Escrow Manager Real Estate Used the software for: 6-12 months ### "Everything you need!" October 10, 2025 5.0 The overall experience has been great. No issues with customer service or the options that are provided. Pros The value of the service is better than most similar websites and this gives you better quality options. It was easy to use and simple to start up. The design options and ability to create the graphics that you need make this packed full of every feature you need to create your website pages quickly and professionally. Cons Like all website creation services, it takes a while to get your page figured out and worked up. But once up, it was smooth sailing. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing Squarespace Better quality and pricing than other options. Review Source BK Bri K. Marketing Directior Non-Profit Organization Management Used the software for: 1-2 years ### "Worth the Investment" March 16, 2026 4.0 Pros I really enjoy how easy it is to use Squarespace. There are a variety of templates to chose from, so you can find something to fit your brand and needs, and I like that it's easier to add custom elements as well. I also think that it's pretty easy to add your domain to their website. Overall, it's a great value for your money and helps organizations of all sizes get their name out there. Cons One of the downsides to Squarespace is the payment feature. Although it is easy to collect payments through Squarespace's processor, it would be better for nonprofits if we could integrate with other payment processing servers. The other con is customer support can be confusing. In a day and age where companies are leaning into AI, it would be easier if we could have a person to talk to instead of endless FAQ page. Review Source FS Felicia S. Executive Team Leader Telecommunications Used the software for: 2+ years ### "What’s Good in Squarespace" August 28, 2025 5.0 Pros Squarespace allocates free CSS templates and only involves drag and drop editor functionality to create and design websites and landing pages. Cons It has been easy for me to create highly responsive websites without coding with the hep of Squarespace, thus I can’t complain. Review Source VR Verified Reviewer Performance Marketing Specialist Legal Services Used the software for: 2+ years ### "Easy to Use Website Builder" October 8, 2025 4.0 Very positive. For the price it is, it's an amazing way to design a slick, professional website that functions as you'd wish. Pros It's very easy to use and build a website. For those with no technical web development experience, they offer a variety of templates that make it simple and fast to design a nice looking website. It's fairly priced too. You can set your branding guidelines (colors, logo, etc.) and it incorporates it into the page layouts and templates seamlessly so it matches your brand. Cons Because it's easy to use and quite basic, it lacks more advanced customizations. For example, you can't make a page look completely different on mobile from desktop. They generally have to be the same designed page which doesn't always look best. Review Source RM Robert M. Cybersecurity Engineer Information Technology and Services Used the software for: 2+ years ### "Excellent Functionality with Wide Selection of Beautiful Templates ." July 20, 2025 5.0 With Squarespace has been a great experience .Safe ,easy ,quick and elegant website builder platform. Pros I love best the templates of Squarespace which are elegant and give one maximum control over the look and feel of the site .Offer easy to use drag and drop builder. Allow easy customizations of structural elements for example online store layout. Ability to create multiple high quality professional looking sites . Cons This product is safe and great ,cannot recall any day it has ever failed to meet the expectations and be slow . Review Source EAJ Esami Allan J. Web Developer Information Technology and Services Used the software for: 2+ years ### "The Best Platform for Building Professional and Good Looking Websites ." July 17, 2025 5.0 With Squarespace creating a good looking site is with few clicks and has a editing suite that is comprehensive and easy to use. Pros Squarespace has a drag and drop interface that make creating good looking websites easy and with just few clicks even for non tech person.There are large number of plugins and extensions available. Plenty of customization to make your site look the way you want. Has powerful eCommerce capabilities. Cons The customer service care are not always available via mobile phones which causes a lot of inconveniences in times of urgency. Review Source MM Michele M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Squarespace: Value for money" December 10, 2025 5.0 Pros Love how the layouts look. Love that they are always improving the product. Love that the blog post can seamlessly be turned into an email campaign. Cons Maybe if they had more features? I can't think of anything else other than maybe sometimes figuring out which feature I'm looking for can be a challenge. Review Source VR Verified Reviewer Creator Arts and Crafts Used the software for: 2+ years ### "Good payment system " March 6, 2026 5.0 I like that it's accessible and easy for everyone to use. It's portable and can travel anywhere you might need it. Pros I love that this is an easy way to be able to sell your products and get paid for them. It works great for personal hobby businesses and is simple an easy to use. Cons I don't like having to pay a fee for using it especially as a small business but you always have to pay a fee for everything anyways so this is relatively cheap. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.