# Squarespace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Squarespace the right Website Builder solution for you? Explore 3389 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143461/Squarespace/reviews

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Squarespace

4.5 (3389)

[View alternatives](https://www.capterra.com/p/143461/Squarespace/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Squarespace

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

DS

Darren S

Product OwnerComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“Squarespace allows you to produce and host beautiful looking and performing websites in minutes, using a wide variety of templates.“

January 22, 2026

HB

Hayden B

AccountantConstruction, 201 - 500 employeesUsed the software for: More than 2 years.

“Unfortunately, the mobile applications don’t really add much in terms of editing capabilities and are mostly limited to allowing you to view your information withing the system.“

April 10, 2026

Candy W

FounderEntertainment, 2 - 10 employeesUsed the software for: More than 2 years.

“It has so many intuitive features, page layouts, template design, links, video and image capability, that it brings my brand to life in a way that my audience can easily connect with and understand.“

October 30, 2025

Johanna Lorraine H

ArtRetail, 51 - 200 employeesUsed the software for: 6-12 months.

“What I dont like about Squarespace, is that doesn´t have too much opportunity to customize and the free trail is too short to understand and make the desicion.“

February 26, 2026

Andie T

TherapistMental Health Care, Self-employedUsed the software for: Less than 6 months.

“Squarespace is a wonderful platform for building a website, tracking analytics, and customization with code.“

April 7, 2026

SP

Stephanie P

Virtual AssistantOnline Media, Self-employedUsed the software for: More than 2 years.

“This often leads to awkward spacing between elements and the characteristic "Squarespace" look that all sites built on the platform seem to have.“

April 16, 2026

VH

Victoria H

OwnerArts and Crafts, Self-employedUsed the software for: More than 2 years.

“The event sales page features worked smoothly, and I loved being able to list upcoming art and craft sessions, sell tickets, and keep everything organized in one place.“

October 20, 2025

RP

Ryan P

Graphic DesignerDesign, Self-employedUsed the software for: More than 2 years.

“Some of the site templates appear a bit dated, and I kind of wish they would update the new offerings of them more often.“

November 22, 2025

## Showing most helpful reviews

Showing 1-25 of 3389 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tracie B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product, price is becoming a barrier "

February 13, 2026

5.0

Good! The platform is easy to use and set up for any website owner. The Squarespace team has a lot of different tutorials as well. The price point is starting to be the biggest pain factor for myself as a small business owner.

Pros

It is very user friendly for people who have limited-no experience with website design. I love the ability to integrate third party apps.

Cons

The cost keeps rising for the same features. The value of the items for the price they charge is starting to become a problem for me as a small business owner.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Squarespace

Price, ease of use and website design, customizable features allowed on Squarespace

Review Source

Cathy L.  
Founder CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Solid and continually progressing platform"

February 20, 2026

5.0

We've built sites in Squarespace for over 8 years. We've seen a lot of improvements in each iteration of the builder and have consistently been able to quickly create professional, clean websites. For some of our clients, the drag and drop builder is ideal for them to make their own updates (honestly, why are you paying someone else to change a photo?) There are limitations to what you can customize/change without CSS, which is also a good thing when it comes to clients accessing their sites, too. :) On the few times we've needed to connect to customer support, the team has been responsive and resolved matters quickly.

Pros

We love using Squarespace to build sites for clients who need an easy platform to navigate, with a very user friendly interface. The templated sections make building very fast and the sites are always clean with hardly any technical issues.

Cons

The level of CSS you need to know for customization can be an issue for some people, however, there are good online resources to teach you. The pricing is also sometimes an issue for clients who are lured by sales on WordPress sites.

Alternatives considered

[Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Squarespace

We choose the platform that we think best fits our client so that they can make their own simple updates.

Review Source

Anna B.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Not worth the money, but technically does the job."

February 19, 2026

2.0

Never returning, but it's not a uniquely horrible product. I could use it, but I would rather put my money into tools that offer more rather than just charging more.

Pros

I liked the high amount of templates. You really can just put your images and copy into most of them and end up with a beautiful website. It had decent SEO features. Somewhat easy to navigate and use.

Cons

It is not in any way worth the cost. They charge more for nearly every aspect of service from payments to web hosting to domains. Customer support is kind, but lacking. The user interface is buggy and often extremely confusing. I also constantly encountered bugs on my site.

Review Source

DA

Dharmpreet A.  
Backend Software Developer  
Financial Services  
Used the software for: 2+ years

### "Iconic Tool for Personal and Corporate Branding "

January 13, 2026

5.0

The event landing pages allocated by Squarespace allows me to collect registrations and share updates in one place.

Pros

I use Squarespace on a daily basis at workplace to streamline website design and creative & portfolio showcases.

Cons

Squarespace has never failed to accomplish all my needs ranging from our financial services branding to conducting webinars and conferences.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Squarespace is easy to use since it has a clean UI.

Review Source

AO

Aisha O.  
Owner and Fashion Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "Really good but some limitations"

February 13, 2026

4.0

Overall its very easy for me to do almost everything myself which has saved me a lot of money however some limitations that could make user experience better and customer experience better.

Pros

Its super easy to make your own website. Ive done everything myself. There are helpful extensions you can add to make it a bit better and easier. The email campaign capability is very helpful for me as a small business with a small subscriber list.

Cons

There are some limitations and some user experience issues that require external help for example having to add an extension for changing currency. I believe the SEO is not as good as shopify or there some limitations there also with the checkout experience for the customer. Small things like breadcrumbs, back buttons but they have a big impact.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Squarespace

Shopify doesnt align with my ethics and squarespace seemed more aligned.

Review Source

TH

Trisha H.  
owner  
Retail  
Used the software for: 6-12 months

### "Overall a good option"

April 2, 2026

4.0

I do really like the company and many of the options that are available to build websites and use many different tools within the site.

Pros

The Customization was great. It is very convenient to use the analysis tools and monitor the metrics of the page.

Cons

I found it clunky to build even with templates available. I did not like how difficult it was change menues.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Squarespace

Shopify is not very convenient for customizing they design like I wanted.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I was not satisfied with the price of the previous option that I used.

Review Source

VR

Verified Reviewer  
Owner, Artist, Designer  
Arts and Crafts  
Used the software for: 2+ years

### "Web design made fun! "

April 7, 2026

5.0

Pros

It makes building websites simple and very customizable. I love being able to drag and drop elements, and adjusting for mobile is also intuitive. It's easy to show my portfolio, my art shop, invoice clients and take payments.

Cons

there are a few limitations to animation options. It can also get expensive for people who are still starting out.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

It was complicated to customize. Some themes are hard to work with.

Review Source

FD

Fran D.  
Clinical Psychotherapist and Director  
Mental Health Care  
Used the software for: 2+ years

### "Website with a purpose "

March 26, 2026

4.0

Overall it has been good. Once I got the hang of it, I was able to knock out a website. Now adding things or adjusting is not so scary

Pros

The website that we built is very nice and finally at a place we feel we want it. it did take us a bit of time.

Cons

At first it was overwhelming, not having background in website development I became frustrated and it took me a while to get it done. I was finally able to do it.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Squarespace

I liked the options I saw when looking at the different designs

Review Source

Emily J.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Squarespace is great, especially for beginners!"

February 23, 2026

5.0

Overall, I've had a very positive experience with Squarespace! I haven't had to use customer service, but from everything else I've seen, I think it would be easy to navigate.

Pros

Squarespace is very user friendly, especially compared to a few of the other website building services that I have tried to use in the past. Everything is nice and neat, and you can use premade blocks or make your own.

Cons

I really don't have anything negative to say about Squarespace. It meets my needs for what I need it to do!

Switched from

[Bluehost](https://www.capterra.com/p/229168/Bluehost/)

Bluehost was not user friendly for me and I really struggled with updating my website.

Review Source

VR

Verified Reviewer  
Art  
Retail  
Used the software for: 6-12 months

### "Short time to experience the platform "

February 26, 2026

4.0

Overall my experience with Squarespace has been ok, but at the end I changed because of the short time for the free trial

Pros

I like about Squarespace, is that has an easy journey to create website for small businesses with the opportunity of enhance with different features.

Cons

What I dont like about Squarespace, is that doesn´t have too much opportunity to customize and the free trail is too short to understand and make the desicion.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

try different platform but at the end I went back to wordpress

Review Source

RS

Rachel S.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Professional templates for the everyday user"

August 24, 2025

4.0

My overall experience has been great! They are fairly user-friendly, and any obstacles can typically be solved through their Help articles or customer service. I don't plan on switching products anytime soon.

Pros

Squarespace has beautiful templates with different features, making it easy for a young adult with no website/design/coding experience to create a website for a small business. It's fairly user-friendly, meaning I could make all the edits myself. I also like that their email campaigns seamlessly integrate with my website, newsletter subscription storage, and the overall design.

Cons

Although it is made for the everyday person to create/edit their website, there are definitely some customization features that seem clunky, although this does vary by website template.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

The templates were more to our liking at the time. They seemed more clean and professional, and the process of setting one up seemed more simple (if we needed different features, maybe we would have chosen another product, but we have minimal needs).

Review Source

KF

Katelynn F.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "After 2 years of using this platform, I am still very happy & impressed with it."

October 20, 2025

5.0

It was really positive, have no plans to try other website platforms & recommend it to everyone I know who is looking to build their own website.

Pros

Very easy to set up a website, has fairly good integration options with other platforms, provides a lot of features that help make your website look really good without needing experience in website design or coding.

Cons

I personally had a tricky time when placing certain images on the site & trying to adjust the placement & span of the image on the page.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Squarespace

Simpler & more affordable, mostly the simplicity of it was what intrigued me the most.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Constant glitches with my original platform, inconsistent performance & functionality.

Review Source

SK

Susan K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great product for easy and quick website launch."

June 9, 2025

5.0

Overall, we had a very pleasant experience with Squarespace, especially with the Acuity scheduler integration. The only two reasons we switched to a different platform for hosting our site was because a web designer friend of mine asked to help us with our website so we could work on creating some paywall aspects and other multimedia offerings. The other reason was because we no longer needed Acuity because our clinic upgraded to a full-feature EHR program to do notes, scheduling, and payment.

Pros

It was very helpful to have templates to design our website; without a specific designer, we were able to launch a full-functioning website within 1 day of starting.

Cons

I wish there were more options to change the font and sizes of text, there were only a few options to choose between headers, titles, etc.

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

Practice fusion increased their price beyond what I thought the service/product was worth. Their notetaking and scheduling were very clunky and not user-friendly.

Review Source

RP

Ryan P.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Great interface at a great price"

November 22, 2025

5.0

Overall, I love Squarespace because of the ease of use, lower price point and the customer service. They make updating DNS info and domain stuff pretty simple too.

Pros

easy to change layouts, update content and switch templates. I have had my site with them for a few years now. I especially like some of the options of plug-ins like the email signup form for landing page.

Cons

Some of the site templates appear a bit dated, and I kind of wish they would update the new offerings of them more often.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

Price and ease of use were my main deciding factors.

Review Source

JS

Jennifer S.  
Owner and Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Huge Upgrade In the Quality of My Websites"

December 18, 2024

5.0

Squarespace is very user-friendly, intuitive, and versatile. I found it to be a huge upgrade from other services I have used to make websites over the years.

Pros

I appreciate the ease of getting started and ability to customize. Taking advantage of the ability to create a "members only" part of a website has been a game-changer for a membership-based nonprofit I work with.

Cons

I wish it allowed integration with other financial programs besides Stripe/Donorbox and other ways to have an online shop.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Squarespace

The pricing and features for the plan were better, and (after trying out free demo sites on each) I liked the sites I was able to create on Squarespace better. I would have been willing to pay more for a better site.

Switched from

[Unbounce](https://www.capterra.com/p/145639/Unbounce/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

I love the templates and ease-of-use. I find it more intuitive and it provides a professional-looking outcome.

Review Source

Becky O.  
NUTRITIONIST  
Hospital & Health Care  
Used the software for: 1-2 years

### "Squarespace: The simple professional platform"

January 28, 2026

4.0

Overally, I was impressed by the all-in-one solution that SquareSpace offered that enabled me to get a professional-looking website live much quicker.

Pros

I mostly liked the design flexibility, which was made possible by the professional-looking templates that are also mobile responsive.

Cons

I did not like that the more advanced features were only available on the more expensive plans which is different on other sites.

Review Source

RH

Ronisha H.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Square Space "

December 7, 2025

4.0

Overall, as time passed I got use to the functionality of it but, it still wasn’t my best experience with developing my website.

Pros

What I liked most about square space was it had decent styles for templates and it allowed for me to learn pass the challenges at created my first website.

Cons

What I least enjoyed about square space was it was a bit limited in my opinion and not the easiest to navigate or learn.

Review Source

RM

Robert M.  
Cybersecurity Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent Functionality with Wide Selection of Beautiful Templates ."

July 20, 2025

5.0

With Squarespace has been a great experience .Safe ,easy ,quick and elegant website builder platform.

Pros

I love best the templates of Squarespace which are elegant and give one maximum control over the look and feel of the site .Offer easy to use drag and drop builder. Allow easy customizations of structural elements for example online store layout. Ability to create multiple high quality professional looking sites .

Cons

This product is safe and great ,cannot recall any day it has ever failed to meet the expectations and be slow .

Review Source

EAJ

Esami Allan J.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "The Best Platform for Building Professional and Good Looking Websites ."

July 17, 2025

5.0

With Squarespace creating a good looking site is with few clicks and has a editing suite that is comprehensive and easy to use.

Pros

Squarespace has a drag and drop interface that make creating good looking websites easy and with just few clicks even for non tech person.There are large number of plugins and extensions available. Plenty of customization to make your site look the way you want. Has powerful eCommerce capabilities.

Cons

The customer service care are not always available via mobile phones which causes a lot of inconveniences in times of urgency.

Review Source

ZG

Zachary G.  
Co-Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "An Excellent All in One Web Builder"

April 10, 2025

5.0

Overall, my experience with Squarespace is amazing. I love how professional it can make websites look and if you are willing to fork over a little extra money, it goes a long way with Squarespace.

Pros

Squarespace is very easy and intuitive to use. If you want to use a template, you can or you can very easily create your own site. Also, the fact that it's so popular means there are plenty of resources online that help you design your site. They also sell domains which can make it your onestop shop for website needs. It also interfaces with a lot of third party things such as google analytics and meta pixels for example so setting those things up on swuarespace are far easier than other web builders.

Cons

Squarespace's pricing falls on the more expensive end of website hosts and builders, which pushes me away.

Review Source

FB

Francesco B.  
Marketing Consultant  
Management Consulting  
Used the software for: 2+ years

### "Squarespace is Super Dope. Powerful and Surefire Tool for Building Website."

May 6, 2025

5.0

10/10 seamless experience with Squarespace.Has an intuitive design and gives much more of professionally designed templates.

Pros

I'm very impressed with Squarespace beautiful and customizable templates that make it easy to build professional websites and portfolio that builds credibility and attract clients. Has a rich drag and drop interface that make it simple for all user of all level to use it without needing the training. Offer incredible SEO capabilities making it an ideal choice for enhancing website search and engine visibility.

Cons

All in one platform that offer great features .Lack any demerit for now.

Review Source

JG

Joy G.  
Owner and Graphic Designer  
Design  
Used the software for: 2+ years

### "Squarespace is a Robust Website Builder of this Era"

April 15, 2025

5.0

I relish some benefits such as email marketing automation, website design and eCommerce customization with Squarespace.

Pros

Squarespace is the most robust website builder that I have ever tried. It involves drag and drop to create websites with Squarespace which does not require coding at all.

Cons

Ever since I started using Squarespace in 2020, I have never experienced challenges even with mild website development skills.

Review Source

TV

Thomas V.  
Market research interviewer  
Market Research  
Used the software for: 1-2 years

### "Amazing hosting!"

January 15, 2026

5.0

This is something I have used for years with my small business and it’s been a game changing tool to host my site.

Pros

This service is extremely easy to use and is a great tool for helping to expand my small business. Cost-effective compared to other alternatives!

Cons

The free trial could have offered more functions and features, and the mobile app could be more user friendly.

Review Source

Herly Fiorella M.  
Implementation Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Good overall and easy to use"

December 18, 2025

4.0

Easy to set up, and get a website active in minutes. I had a good experience editing the website and launching it.

Pros

It's an easy product to use, the page layouts look professional, with great design and you can set up a running website in minutes. You can also use a lot of features.

Cons

Sometimes it is a little difficult to find things like code injection or where to add custom CSS. But once you find it, it's good.

Review Source

CS

Chris S.  
Lead Digital Navigator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Squarespace"

July 30, 2025

5.0

Pros

Squarespace is a comprehensive web design platform that offers an unparalleled level of customization and flexibility, making it an ideal choice for businesses and individuals alike. The platform's user-friendly interface and intuitive drag-and-drop editor allow users to easily create and manage their website, from simple blogs to complex e-commerce sites.

Cons

Some users have noted that Squarespace's limited customization options can make it difficult to tailor their site to their specific needs, and the platform's pricing model, which can be steep for small businesses, may deter some users.

Review Source

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