# VitusVet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VitusVet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/143459/VitusVet --- # VitusVet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VitusVet ## What is VitusVet? Countless veterinary professionals rely on VitusVet to streamline their administrative tasks, allowing them to concentrate on improving patient care. VitusVet provides a comprehensive suite of tools designed to help veterinary clients effectively manage their pets' health while reducing staff workload. Our all-in-one patient management bundle features mass communication, online scheduling, a customized mobile app for clients, record sharing, PIMs write-back, two-way texting, automated reminders, payment processing, DoorDash integration, and additional functionalities. ## What is VitusVet used for? [Veterinary](https://www.capterra.com/veterinary-software/) Overall rating Based on 69 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $99 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VitusVet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vitusvet.com/&name=VitusVet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VitusVet 4.7 (69) VS. [4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $99 Per Feature, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (69) Ease Of Use 4.6 (278) Value For Money 4.7 (63) Value For Money 4.6 (264) Customer Service 4.7 (64) Customer Service 4.7 (276) ## VitusVet alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (78)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143459/VitusVet/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.7 (38) 84.21% of 38 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Appointment Scheduling 3.7 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Prescription Processing 4.4 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Communication Management 4.8 (18) 100.00% of 18 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Email Reminders 4.7 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Reminders sent via email Patient Records Management 4.1 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details VitusVet 19 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Electronically collect payments for goods or services Reminders sent via email Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Features 4.4 (69) 4.4 Based on 69 reviews ## Pricing Value for money 4.7 (63) Free Trial Free Version Basic $99.00 Per Feature,Per Month Value for money 4.7 (63) 4.7 Based on 63 reviews ## Integrations [ Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[ DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[ Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/)[ Complete Clinic Software](https://www.capterra.com/p/96550/Complete-Clinic-Software/)[ Cornerstone](https://www.capterra.com/p/148825/Cornerstone/) ## Support, customer service and training options Customer Service 4.7 (64) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (64) 4.7 Based on 64 reviews ## User reviews Overall rating 4.7 Based on 69 reviews Filter by rating 5(52) 4(14) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AS Alisa S. Practice Manager Veterinary ### "We Love VitusVet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2025 I have been really happy overall using VitusVet and the people are always really friendly and helpful. Pros They are great to work with and they are quick in getting back to you. I also love the ease of using Vitus vet. Cons I cannot say that I have anything negative to say about VitusVet , except maybe sometimes there are issues with our reminders, but it usually gets taken care of right away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Thank you so much for your feedback! JS Jane S. Practice Manager Veterinary ### "Appreciate responsiveness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 Pretty good! We've used for a year + and it's worked out well for our team. Pros Customer service is responsive and helpful. Cons I haven't revisited all it's functions since setting it up and I'm sure we could benefit from using more of them. We just use texting. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing VitusVet cost and that texting number is same as clinic phone number. We looked at a ton of platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 26, 2024 We appreciate your feedback, Jane! RB Renee B. Veterinarian Veterinary ### "We love Vitus Vet!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 14, 2024 We love Vitus Vet! We use it for client text communication, reminders, confirmations, client surveys - which lead to reviews, and an app for clients to check their reminders. Pros Ease of use, can log in to from any computer in clinic or not, does everything we need! Cons Difficulty in changing our confirmation text messages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2024 We appreciate you sharing your feedback, Renee! MS Maggie S. Practice Manager Veterinary ### "VitusVet improves communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 14, 2024 VitusVet has improved our client communication by allowing our clients to reach us multiple ways. It is overall easy for both the practice and the client to use. Pros Ability for client to request medications or appointments. Cons Reminder system - not always correct & have to sent too many. Campaigns are difficult to format. Switched from [Demandforce](https://www.capterra.com/p/221823/Demandforce/) Wanted a program that included client messaging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 27, 2024 Thank you for your feedback, Maggie! JR Jennifer R. Practice Manager Veterinary ### "Favorite supplemental veterinary software product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 Pros VetShipRx is such a unique product to be able to offer to clients, it's really helped to maintain an in-house pharmacy. The support team is the best - very responsive & quick to implement suggestions. Cons no negatives to share! Always impressed by this team & the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2024 Thank you so much for taking the time to share your experience, Jennifer! TS TABITHA S. Manager Veterinary ### "It has saved so many hours of work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2024 We have been using for a few month now and find all of the pros of this service out weigh the cons. Pros Cuts down on time spent adding text messages into the charts. Cons Non clients can request appointments and it looks like the current client requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 6, 2024 Thank you so much for your feedback, Tabitha! MB Mercedes B. Assistant Practice Manager Veterinary ### "VitusVet Connect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Pros VitusVet has allowed a more streamline communication between us and our clients especially during times of uncertainty like the recent hurricanes. We could not be happier with their service. Cons We wish that they will update the feature to move messages from the 'Done' category to the 'Inbox' category when new messages come in. A note has been sent to their support team to see if it can be included in a future update. Alternatives considered [PetDesk](https://www.capterra.com/p/166086/PetDesk/) [OttoApp](https://www.capterra.com/p/10024913/OttoApp/) Reasons for choosing VitusVet The price of VitusVet fit our needs best as a small business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2024 Thank you for your feedback, Mercedes! AB Ashley B. Office Manager Veterinary ### "Review of VitusVet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2024 Pros All representatives are informed and helpful. I never feel like a burden for asking questions. Cons Researching certain settings can be difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2024 Thank you so much for your feedback, Ashley! VM Victoria M. Manager Veterinary ### "Great communication platform for clients" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2024 Great experience! Keep expanding your integration options. Another wonderful option would be to send fillable PDF forms that can be saved in the patient record. Pros Having the ability for text communication with owners. Cons Having to manually add communications to patient files vs having an option to automatically integrate it with the possibility of choosing what not to add to the patient record individually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2024 We appreciate you sharing your feedback, Victoria! BE Bri E. Vet Assistant Veterinary ### "Review for App" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 18, 2024 We are happy with the app, only factors that I find frustrating are listed in cons section Pros The texting feature is very helpful- I also appreciate the appointment reminders / confirmation Cons That I am unable to change certain features without working with customer service : For example, on the app clients can request same day appointment, which most of the time is unlikely- it would be nice to only offer appointments so many weeks in advance Switched from [PetDesk](https://www.capterra.com/p/166086/PetDesk/) Pet Desk was no longer working properly with our software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2024 Thank you for your feedback, Bri. [View all Reviews](https://www.capterra.com/p/143459/VitusVet/reviews/) Popular comparisons [DaySmart Vet vs VitusVet](https://www.capterra.com/compare/133166-143459/DaySmart-Vet-vs-VitusVet) [Instinct Science vs VitusVet](https://www.capterra.com/compare/143459-234498/VitusVet-vs-Instinct-EMR)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)