# ClubRunner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClubRunner the right Club Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143367/ClubRunner/reviews --- ClubRunner 4.6 (148) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ClubRunner Ease of use 4.2 Customer Service 4.8 ## Pros and Cons in Reviews AT Anders T Rotary District IT OfficerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The website editing is very flexible and has an excellent interaction with content workflow, where the content may be produced by many editors among Club and District Officers.“ February 14, 2022 LN Liz N past club president, website managerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “It is not clear how to give certain people limited access to make changes to the site. “ February 15, 2022 RP Ruth P Membership DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “It is a great way to keep track of club members from contact info to history.“ February 15, 2022 Bruce L SecretaryCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years. “The website development is a little cumbersome and hard to update.“ February 16, 2022 BK Barry K WebmasterNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Comprehensive all inclusive - customer support - ease of use once learned“ July 11, 2022 KH Karen H SecretaryNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “That I could not reach tech's directly during Covid restrictions. “ February 15, 2022 GK Graham K AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “After initial training relatively easy to use“ July 12, 2022 LN Liz N past club president, website managerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “I cannot find a widget that allows this.“ February 15, 2022 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael L. District Governor 2024-2025 Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use" February 15, 2022 5.0 Pros I love how easy it is to manage the public image of your club. It allows for great flexibility with templates and styles, whilst keeping simplicity and consistency across your web and bulletin platforms. The management of member information is integrated with Rotary International, and allows for easy communication across the District because contact details are automatically maintained. This is also available via the ClubRunner Mobile App. Cons I'd love to see access to Club Documents via the mobile app. Currently, it's only limited to the Stories List. Also, please consider a different architecture when pushing data to the mobile app. It takes too long to sync with online data when starting up. It's great once it's been synced though. Review Source KN Kathy N. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Invaluable if you need to maintain member database!" January 30, 2017 5.0 Have been secretary of our club for years, actually dating back to when some people didn't have email! Features I use frequently: MEMBER DATABASE is so great! Easy to use and members can update their own data! I can run reports with ease, particularly the annual ones for member data such as average member age, honorary, attendance exempt, etc. I can also send out an invitation to members to request them to review and update their own profiles, either global invitation or just to specific members. Members no longer call me to ask for another member's contact info! They look it up themselves! (THIS is worth the money alone!) EVENTS: Create your event, invite everyone, they respond and you print out your attendance list for ordering supplies/seats. Of course this only works well when members respond but Clubrunner makes it easy to send repeat invitations to members to virtually beat them about the heads and shoulders. You can also choose member types such as 'only send to non responders.' No sense haranguing the people who have already responded! FRIEND LIST: How many times have you heard from a spouse, "I just found out about this event yesterday"? Any interested spouses can be added to a 'friends' list and you can also include them when you send out interesting emails. Also include people like your ADG and DG, for Really Important Events that you would like to invite them to. EMAIL: So easy to use the email communication that several committee members of the Club have sent emails out on their own, without instruction! Easy to select 'recipients' for some or all. Sometimes I email through Clubrunner, and other times I.... DOWNLOAD MEMBER DATA: I LOVE this feature. I have a presaved report for generating email addresses and then I sometimes email from my personal account. I have also used this feature to calculate most recent members, longest members, sponsor lists, classification lists, etc. By downloading into excel, you can sort the data any way you need! BIRTHDAY/ANNIVERSARY: You can run reports to help to recognize member birthdays and club anniversaries. RI Integration! YAY! No separate data entry! This software is very powerful and yet fairly simple to use. If I become stymied, I submit a 'support ticket' and receive a response within 18-30 hours. One time that I submitted a security issue, they corrected their software that same day! I have been thrilled to use this software to help us keep our club organized. Pros Stated above Cons Occasionally what I am trying to do is not clearly found. Wish the member dues billing section was more flexible. Review Source DC David C. PR Director Civic & Social Organization Used the software for: 2+ years ### "ClubRunner for Rotary" March 8, 2019 3.0 We use Clubrunner for a CRM, administrative reporting, and our website host. Overall, it needs improvements, but has helped bring Rotary Clubs into the Internet Age. Pros ClubRunner is useful as a website, CRM, accounting system, email delivery, and one-stop-shop for my Rotary Club's administrative needs. It also synchronizes with Rotary International and puts all the thousands of clubs on one format. Cons The administrative interface is not user friendly. SO. MUCH. TEXT. I experienced the Internet in the 90's and early 2000's, so I can navigate it. For our older members for whom Facebook and news sites are their primary Internet usage, the administrative tools and membership tools are pages full of clutter. The web development tools are more difficult to use than other design softwares such as Squarespace or Wix. Review Source RB Roger B. District Website Admin & Club Website Admin. Publishing Used the software for: 2+ years ### "This platform does a very good job handling all the essential tasks any Rotary club would need." June 13, 2017 5.0 As a district website administrator, I appreciate the flexibility the design function allows me to customize the home page to reflect the personality and message of the District Governor. I can fairly easily change the page as DG terms change. As a club website administrator, I can easily update the content as new events and promotions come to the fore. As a club secretary, I can get on top of the administrative tasks that can't be allowed to fall behind. Pros ClubRunner can handle many of the essential day-to-day tasks that Rotary clubs need to accomplish but it's greatest value is less obvious: it offers continuity of management in an environment where the management team can change from year to year. That said, it's strengths include: + An Attendance Module that takes minutes to update but offers useful reports on individuals as well as overall club performance. + Membership records include a wealth of information + Email communication to club membership, custom lists, officers and committee members are easy to set up and send + Committee Management Module takes the committee experience to the next level. + Excellent support team and pretty good documentation Cons Any platform that is designed to be used by both beginners and experienced users will never make everyone happy. They tend to include compromises and limits. A few of the negatives include: +Volunteers Module is not intuitive to set up + Newsletter/Bulletin Module is hard grasp. It may be trying to do too much. + Custom Reports are still a mystery to me. + It needs an image editing component that will allow users to easily add captions to photos. Review Source AT Anders T. Rotary District IT Officer Non-Profit Organization Management Used the software for: 2+ years ### "Focus on Communication" February 14, 2022 5.0 Pros ClubRunner is rather quick to set up in a district as well as in a club. There are many possibilities to use stories and events to communicate in different channels: website, bulletins, in the mobile app, also share to social media, driving traffic to the Club or District website. The website editing is very flexible and has an excellent interaction with content workflow, where the content may be produced by many editors among Club and District Officers. Cons There are some new "Beta" modules long overdue for their last adjustments and retiring of the old modules. Review Source TS Tom S. President Financial Services Used the software for: 2+ years ### "Long time member has used ClubRunner for years at both the club and district levels." January 29, 2017 5.0 I've been a Rotarian since 1984. I've been involved both at the club and district level as we began to upgrade to a common computerized service function. Our district chose ClubRunner, and I've been involved with it since 2007. I am well familiar with club independent websites and their inability to keep up with changing technologies and their uselessness once key members left the club. Pre-ClubRunner efforts gave me less than desirable on-line experiences. ClubRunner changed all this. It took some time to learn the system, but I'm pleased that they have continued to upgrade their service, expand their service, and provide a variety of training tools to learn how to use the system. I was one of the system administrators in my district, and I found it easy to find and use the different tools available dealing with many of the aspects of the system. As an officer of my club, I found it easy to service the functions I needed there. I ran into occasional snags along the way, but they were usually cleared up quickly. Generally, I am very pleased with ClubRunner. I'm glad all the clubs in my district use it too. I don't use it on a daily basis like I have in the past, but I'm pleased to still see additions to service over time, and efforts being made to make the system more user friendly and more useful. Thanks. Pros I used the email system many times at the district level, along with finding and serving member info among the clubs in the district. I liked the district officer chart and the services that spun off that. I really like the document vault at the club level. We used to hold massive amounts in a cloud account, which is largely lost now for a variety of issues. Using ClubRunner to perform most of these functions electronically; and we used to store from paper records that were hard to retrieve -- all of this is good. Cons It took many of us a while to: 1) switch to computer data entry; and 2) grow comfortable with paying money for a service we never used before. It took a mind shift, and a step back to survey what the advantages might be. The advantages were not clear when we first got started using a paid computer service. It wasn't until I was club president in 2007-08 to see what a sorry lack of information existed between my club, our district and our International headquarters -- and our club was just down the street from the International headquarters. Review Source VR Verified Reviewer Secretary Civic & Social Organization Used the software for: 2+ years ### "ClubRunner for Rotary Clubs" February 16, 2022 4.0 Pros Integration with Rotary International and the ability to keep track of members. Cons The website development is a little cumbersome and hard to update. Review Source Lon D. Assistant Dean Education Management Used the software for: 2+ years ### "Great mobile app for groups" February 9, 2017 5.0 This is a very user-friendly app for anyone needing an organizational app for a group. We've been using ClubRunner for our Rotary club for about four years now and have never had an issue with the organization or the online system. The only issue I have is with the limited features in their mobile version, though, it gives me the most important information when I need it. That said, ClubRunner has some of the best customer support I've worked with. They are very responsive, knowledgeable and willing (happy) to assist. Pros It has the most important information about our club when and where I need it. Cons The features are a bit limited. Review Source Omondi P. Associate Programs Coordinator Research Used the software for: 1-2 years ### "Easy to use for beginners" November 21, 2018 3.0 The frequent updates and improvements are very helpful. Pros Every update that the software manufacturer releases enhance the functionality of the software. It is very easy to use and convenient for everyone in the office. It simplifies the management of organizational activities. Cons Sometimes it is challenging to navigate through the website especially when performing certain tasks like uploading a document. In some cases, the software slows downs or stops working when undertaking more than two tasks. Review Source VR Verified Reviewer Sales Manager Internet Used the software for: 2+ years ### "Great Club Products" November 27, 2018 5.0 Pros This software makes it so easy to manage our Rotary club membership, events and website Cons the navigation on the back end can be a bit confusing with added "beta" modules Review Source DP Dianne P. Secretary Civic & Social Organization Used the software for: 2+ years ### "A Rotary Club essential" January 28, 2017 5.0 10+ year subscriber/user - could not/would not be Secretary without this essential tool. The time it saves by handling the club admin stuff can then be more productively used for doing good in the community & around the world. Pros Relatively bug-free; constantly being upgraded & enhanced; easily & quickly accessible/friendly/responsive sales & technical support. Plus they KNOW exactly what a Rotary club needs - and it delivers! Cons Can't think of anything I dislike per se....have a"wish list" of course! Review Source CJ CE J. Web Master Non-Profit Organization Management Used the software for: 2+ years ### "Great tool for Rotary Clubs" February 9, 2017 4.0 This is a great tool for Rotary clubs and Rotary districts. It will help eliminate a lot of reporting to Rotary International. It also provides the clubs and districts with a website. Easily communicate with club and district members. Customize the website to suite your club or district. Tech support is great. Pros Easy to use. Low learning curve. Anyone in the club can manage the site. Cons Some of the features for creating the sites are not very intuitive. But, with their support, you can easily set up your sites Review Source CL Christopher L. Community and International Service Non-Profit Organization Management Used the software for: 2+ years ### "A great Software" February 15, 2022 5.0 Very good Pros Club membership management and promotion of club programs Cons Like all soft ware you need to learn the program Reason for choosing ClubRunner Because it automatically links with all levels of Rotary Review Source CJ CE J. Director of Marketing Non-Profit Organization Management Used the software for: 2+ years ### "Clubrunner for Rotary Clubs is a great tool" April 20, 2017 5.0 Clubrunner for Rotary clubs and Rotary districts is a great communication tool. They do all the coding. Each of our members can enter their profile, send messages to the club, etc. Tech support is only a phone call away. They are very helpful and courteous. Most times, we can solve issues and questions within just a few minutes. Pros Easy to use. We input the information and they do all the programming Cons Takes a little studying to figure out how to organize the website. Review Source EC Elly C. Web administrator Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Customer Service; Always ope to suggestions." January 28, 2017 5.0 I have been using Clubrunner for over 15 years. I have watched them grow. In the earlier stages they were very open to suggestions and ideas from users and improved accordingly. Always pleased with the prompt response to any of our technical issues or our needs, which ae somewhat unique from the standard Rotary Club. Pros Easy to use, Tutorials always available. Great staff response Cons Can't think of any Review Source GS George S. District Governor Used the software for: 2+ years ### "Long time use from club of 63 members and also District Secretary." June 14, 2017 5.0 If a club doesn't have this tool, they need it. Do it today and say your club a lot of misery with managing club and member datel Pros Fantastic customer support! Very easy to use. I have never failed to get my questions answered by staff. We frequently use EventRunner and the associated credit card vendo Review Source AW AJ W. Non-Profit Organization Management Used the software for: 2+ years ### "Superb Service Club (Rotary) portal for membership management and web/communication" January 28, 2017 5.0 I have been using ClubRunner's web portal for over 10 years. It was a good product then and has constantly improved. Occasional growing/capacity pains are handled well. ClubRunner is especially suited for Rotary Clubs and Districts with a solid membership integration with Rotary International. Review Source DW David W. Website Director Non-Profit Organization Management Used the software for: 2+ years ### "ClubRunner - great collaboration tool " January 28, 2017 5.0 ClubRunner has been a great collaboration and membership management tool for our club. Website management is fairly easy and straightforward, and gets better with each passing upgrade. I especially like the integration with RI. Our club used the email tools on a daily basis. Review Source Holly F. Sales Manager Internet Used the software for: 2+ years ### "Makes Thing Easy" January 31, 2017 5.0 Having the ability to manage our website, our member communications and e-newsletter all in one place is great! Attendance with integration to Rotary International is another time saver. My only issue with Clubrunner is the expansion and the navigation becoming a bit combersome but hope that in future the navigation will also be streamlined. Pros All our needs are in one place Cons Navigation has gotten confusing with new and beta products Review Source NM Naomi M. Treasurer Used the software for: 2+ years ### "ClubRunner support staff - very helpful and pleasant" February 9, 2017 4.0 The tutorials and webinars are helpful, but if I have to call the team to answer a question or get help, the support staff is knowledgeable and nice. Pros Integration with RI Cons No message board or blog capability Review Source KB Ken B. Club Secretaty Used the software for: 2+ years ### "An essential tool for our Club" January 28, 2017 5.0 I use ClubRunner every day. I can't imagine being without it. Attendance records, eBulletin and committee management are the most important functions for me. Review Source JG James G. Broker Real Estate Used the software for: 2+ years ### "Club Runner - A Winner" June 4, 2019 5.0 Getting information out to all members in a guaranteed and efficient manner. Pros Always available, all members of my club receive messages simultaneously. Acceptable technology to the whole club. Cons Took a while to learn, but not bad. Support team helped me out! Review Source DS Dennis S. Partner Used the software for: 2+ years ### "great program that even simple computer users can use effectively" June 12, 2017 5.0 Pros Simple, easy to access, good modules, great for storage of club history. CubRunner provides excellent support when you need it, you can talk live with a representative who are respectful and helpful. Cannot imagine promoting the club's activities without ClubRunner. Cons Some features are difficult but mostly accessible. Although it is simple to understand, it could be made to be a bit easier to use. Review Source GJ Geoff J. Web Administrator Fund-Raising Used the software for: 2+ years ### "Great Website Software for a Service Club" February 12, 2017 5.0 I have been using Clubrunner for our Rotary Club web presence for several years and it has developed into a very easy to use and highly functional tool that has made by job quick and easy. I can update our web site with 3 or 4 new stories and and the same time provide stories for our weekly newsletter in less than half an hour. Pros Easy to use, functional and efficient Cons Can occasionally be a little slow in moving between modules, but this is improving Review Source JM Josh M. Appraiser Real Estate Used the software for: 2+ years ### "I recommend Club Runner" June 3, 2019 5.0 I'd recommend Club Runner to make use of social media easier. Pros Club Runner is mostly intuitive and easy to use. Cons Sometimes I have to watch a video to figure it out. Review Source Similar Products Featured