# Happay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Happay the right Expense Report solution for you? Explore 829 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143249/Happay/reviews --- Happay 4.6 (829) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Happay Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews MC Maria C Sales ExecutiveFood & Beverages, 10,001+ employeesUsed the software for: 6-12 months. “Happay provides a lot of features that help enhance policy compliance during spending, and reporting tools and integration with bank cards contribute to faster auditing of operations.“ January 26, 2023 Nitin M COOInternet, 51 - 200 employeesUsed the software for: 1-2 years. “We see no other way this could have happened. And if so, your money is not secure with Happay. And they don't seem to have the fraud detection and prevention processes and mechanisms that a bank would, for your credit card.“ May 27, 2020 MC Maria C Sales ExecutiveFood & Beverages, 10,001+ employeesUsed the software for: 6-12 months. “With Happay, all members became involved in organizing spending records, and the audit process became easier and faster, which led to properly controlling the spending budget.“ January 26, 2023 Nitin M COOInternet, 51 - 200 employeesUsed the software for: 1-2 years. “Happay customer care took a month, but was not even able to provide an explanation, let alone get our money back.“ May 27, 2020 MN Maryam N Marketing CoordinatorEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “The procedures have become more transparent, and the audit and follow-up processes are now crystal clear to everyone involved.“ April 8, 2023 S. Suman . Quality EngineerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Free trial versions are not available.“ August 9, 2020 MC Maria C Sales ExecutiveFood & Beverages, 10,001+ employeesUsed the software for: 6-12 months. “It's also great how we've been able to eliminate paperwork, as entering data into the customized form doesn't take much time.“ January 26, 2023 ## Showing most helpful reviews Showing 1-25 of 829 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jigyasa K. SAP BPC CONSULTANT Information Technology and Services Used the software for: 2+ years ### "Happy \_ Expense Management" April 16, 2022 5.0 Pros Happay is good tool for expense management. One place to reimburse all your expenses. Easy claim process. It provides complete transperancy of the process. Also all expenses can be tracked easily. Cons There is not much to dislike about tool. just sometime receipt upload error. Review Source DS DIGVIJAY S. BBM Consumer Goods Used the software for: 1-2 years ### "HAPPAY" June 21, 2019 5.0 Really privilege to use this app . Pros It's very easy to use . Compile report can be send & even can check past expenses . Cons Complete package of software.... really very good. Alternatives considered [Summit](https://www.capterra.com/p/146506/SUMMIT/) Reason for choosing Happay It's an Complete software , easy to use. It's choosen by our management. Review Source VR Verified Reviewer COO Internet Used the software for: 1-2 years ### "Happay card data may be compromised - our money was stollen" May 27, 2020 1.0 No complaints with the software. But if your money can be stolen from your card, with no apparent reason or recourse, little else matters. Points to weak systems and processes, always alarming for a company that deals with financial data and hard money. Pros It's a good solution to make official expenses from a pre-paid card. However, the data and transactions need to be secure. And there is a question mark whether that is the case. Cons One of our Happay prepaid cards was used at an ATM in an unauthorised transaction, and money was withdrawn. At the time this transaction happened, the card was at the home of a colleague several miles away. It had not been used at an ATM for weeks, and had always been stored securely. Happay customer care took a month, but was not even able to provide an explanation, let alone get our money back. We checked whether the card details could have been compromised from Happay's end, but they didn't have a reply to that either. We see no other way this could have happened. And if so, your money is not secure with Happay. And they don't seem to have the fraud detection and prevention processes and mechanisms that a bank would, for your credit card. Use at your own risk Review Source Kaustav M. HRBP Manager Financial Services Used the software for: 1-2 years ### "Good so far" November 5, 2019 5.0 good Pros Happay is very systematic in terms of expenses incurred and keeping track of the same and submission of bills accordingly. Cons Happay cards should be now in chip format. Review Source Rahman K. Project Lead Hospitality Used the software for: 6-12 months ### "One of the best apps for Reimbursements" June 20, 2019 5.0 Great Pros It saves time and makes life easy for all the employees. Cons Loading time takes some time to sync. Could be made more light and faster Review Source Akshay S. BDA E-Learning Used the software for: 6-12 months ### "Quick & Organised Reimbursement Process" June 19, 2019 3.0 Easy registeration and tracking of status made it seemingly easy process. Pros The hierarchical approval and quick process of reimbursement is the usp Cons User interface is bit outdated and tricky to understand initially. Review Source Kritika K. Demand Manager Hospitality Used the software for: 2+ years ### "Awesome app" June 28, 2019 5.0 I claim my expenses with all of my things done. Pros Convenience and ease to use. Feasible Intellectual data points. Cons There's nothing as such. For a new user it's bit tough to use. Review Source Whendy A. Assistant General Manager Hospitality Used the software for: 6-12 months ### "good overall" June 25, 2019 5.0 first time use this Happay Pros user friendly, can open from Android / iOS phone Cons sometimes error if submit "cash", but quickly resolved Review Source Vinit K. Sr. Business Development Associate E-Learning Used the software for: 1-2 years ### "Much needed app for reimbursement" November 5, 2019 4.0 it's really nice to use happay. Pros they have different categories. Easy to use. Get email after each and every approval from your superior. Money transfer is very smooth. Cons app interface could be much better and interactive. Ek comment option so that your superior can understand. Review Source Stefani M. Investigator Hospitality Used the software for: I used a free trial ### "Easy to set up and use" December 11, 2019 5.0 Great experience. Easy to set up, order and recieve cards, and effectively manages employees expenses. Pros It is a very easy set up! Also ordering the cards are easy and recieving the cards is quick. Keeps employees expenses recorded and also allows them to take pictures of the reciept. Cons Employees should be able to set their own pin numbers for their cards. Other than that nothing to complain about. Review Source MN Maryam N. Marketing Coordinator Education Management Used the software for: 2+ years ### "robust system in handling the expense management process and documenting all relevant procedures." April 8, 2023 5.0 Happay's contribution to simplifying the expense management process is commendable. The procedures have become more transparent, and the audit and follow-up processes are now crystal clear to everyone involved. Pros I am fond of Happay's user-friendly interface that simplifies expense management and report generation. The Happay card functions like any typical credit or debit card and can be used globally, which is particularly helpful during international travel. The mobile app is also user-friendly, enabling us to manage and regulate the card, and cash payments can be recorded by scanning invoices, with approval requests sent promptly. The best part is that all expenses are automatically recorded in the system, allowing company officials to monitor and track spending, preventing potential misuse. Cons Happay is nearly flawless. The mobile app is highly user-friendly, and the notification system is incredibly efficient. Review Source VR Verified Reviewer AVP Financial Services Used the software for: 2+ years ### "Happy a game change in Reimbursement and Petty cash" July 3, 2019 5.0 Good experience already recommend to other companies in my friend circle Pros Happay allow us to control take control of All employee reimbursement remotely.. user are happy as they can she where is the there claim pending also they got instant money from company for spending.. submission of claim is entirely digital, user just have to tale snap of bill and submit.. user were amaze Cons Showing money withdrawn but money not get disburse and its take too much time to get money back and process is also very long.. User are not able to set ATM (card) password of there choice Review Source VR Verified Reviewer Designer Apparel & Fashion Used the software for: 6-12 months ### "My opinion on Happay " September 4, 2023 4.0 Amazing experience I will say it is. I'm very well satisfied Pros Quick response customers and how well the approval process goes, also receipt management is top notch Cons I've not noticed anything yet but if there's any thing I will definitely let you know but keep working to give us the best always Review Source IA Iftikhar A. A.M merchandiser Apparel & Fashion Used the software for: 6-12 months ### "Happy customer" December 20, 2021 5.0 Overall a good app Pros Good for a small and retailers and whole sallers Cons Reporting and analysis should be more acurate Review Source VR Verified Reviewer head,strategic alliances Computer Software Used the software for: 1-2 years ### "Very customizable and easy to scale platform " July 5, 2019 5.0 Pros Product was easy to customize and integrate with our in-house systems .we found it very easy to scale with our userbase without breaking the bank. Cons it was initially difficult to understand the workflows.UI/UX could be a little better Review Source DB Deepak B. BDM-FnB Hospitality Used the software for: 1-2 years ### "An App for better solution" July 13, 2019 4.0 8/10. Few improvement else complete apps for an employee. If we cab track location start point and end point and keeps the landmark store. would be a great feature so we don't need to put KM. the edit would be there but AI comes like this. This will become a USP. Pros User-Friendly app. Need tracks of your expenses. Don't need to worry about end month paperwork and courier to your organization for passing the bill. Simple app. Bills upload and file and submit it just in a click. Cons Autofill requires. The same sort of expenses needs entry each and every time. Even city we had to fill in each expense. Review Source VR Verified Reviewer Manager Online Media Used the software for: 2+ years ### "Our good partner for total expense mamangement" September 15, 2021 5.0 We usually use it for travel management for all our employees and so far it is satisfactory. Pros We have been using Happay since over 3 yrs now and found useful. Especially when i am travelling for work it is easy to keep your expense in one basket. Infact we can manage our tours and its expense using this product and Happay also provided a master card for spending which is pre loaded with travel expense. Cons Cant load money myself, only my company can do that. Review Source VC Vaibhav C. Project lead Hospitality Used the software for: 2+ years ### "Happay is Happy thing! " June 19, 2019 5.0 Pros Quite convenient to use and easy to understand and implement. Very well elaborated and useful in submitting the daily expenses in quite easy and soothing manner. Cons Nothing as of now. So far its good and if the Happay management keeps on updating the same. They will make it more wonderful. Review Source YB Yash B. Area business Manager Hospitality Used the software for: 2+ years ### "Smooth and Easy options to use" July 10, 2019 5.0 Its Good and working fine at all time. Pros It is easy and smooth to be in use. Using almost daily and features working fine at all time. No tech issue in there at any time and also had easy and visible option for all. Cons There is no issue faced by me yet, all things and features working fine. Review Source HS Harpreet S. Associate Accounting Used the software for: 1-2 years ### "Feedback" June 18, 2019 5.0 Pros Can access from everywhere whether Phone software and web services. Sometimes money debited but order not placed in this situation money returned in card within 5 hours Most beneficial thing is that card is not limited to spend at restaurant only, we can also use at any super market. I already used Sodexo and Zeta but you are the best.. Cons As of now nothing, As I am using this since last year. Way to Go team Review Source UI Umashankar I. VP- Sales Financial Services Used the software for: 2+ years ### "Its excellent" July 13, 2019 5.0 It is overall very good. Pros The ease with which we can use for our usage and uploads the bills. Cons The refund is not likely to reflect in the A/c directly in case of any cancellations, but it sits in the Group A/c's. this should be directly refunded to the A/c. Review Source SC Sayantan C. Senior Executive - Marketing Publishing Used the software for: 2+ years ### "A good application on the way of getting better" July 3, 2019 5.0 Submitting bills and reimbursement claims is an easy task as compared to the lengthy paper work. Also often the bills get lost in day-to-day travel but since Happay is also available on Phones it can be scanned and uploaded on the go with any hassle. This saves a lot of time and makes expense management more efficient. Pros It becomes a lot easier to log your expenses and track them. Notification at every stage of the process through email gives clarity and the user does not have to login and check the dashboard to monitor. Creating reports using multiple expenses is a good tool to organize the bills more efficiently. Uploading bills is also very easy. Since the application can be used on Smart Phones as well, it becomes even easier to log expenses on the go! Cons The interface is a little complicated. The concepts about reports and expenses seems difficult at the beginning, probably because of the terminology. However, once one understands the use of these, it becomes easy to use. Review Source RK Ramesh K. Senior Branch Operation Manager Banking Used the software for: 2+ years ### "Very use full software" June 26, 2019 5.0 Very Nice Pros I like this software and very fast working Cons Very fast working and logo is good Its very good to learn . Good experience to use software. Thumbs up by me it very good. This software is very help full. Review Source NK Navneet K. Demand Manager Hospitality Used the software for: 2+ years ### "Please Work On OLD Version .apk" June 20, 2019 4.0 It is Too Good But Please Work On Old Version Phone APK. Pros User-Friendly, Easy To Use. Where we stuck somewhere video help a lot Cons Old Version Not Supporting. Please Give Option Message With Along With Mail. Review Source VC Vanshul C. Director Of Engineering Hospitality Used the software for: 2+ years ### "Happay - One stop employee expense management" June 17, 2021 5.0 Overall a good product. Using it for almost 2 years now Pros \- Ease of uploading receipt - Manager and employee views - Easy report tracking and end to end approval process Cons \- User interface is not fancy - OTP login sometimes don't work - Approval stuck at role appears but not name Review Source Similar Products Featured