# Aware3 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Aware3 the right Church Management solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143192/Aware3/reviews --- Aware3 4.4 (351) [View alternatives](https://www.capterra.com/p/143192/Aware3/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 12th, 2025 # Reviews of Aware3 Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews BS Brian S Operations DirectorHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “With Aware3 i am able to keep all of our guests informed whether they are on campus or at home. “ November 20, 2020 Jonathan G Senior Accountant & IT DirectorReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years. “Some functionality to their feature hubs have been removed, which makes subcategorizing things that need additional subcategorization of their own, impossible within their platform.“ October 6, 2020 Dr. Brian P Lead EvangelistReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “I also love how it is all integrated in one place.“ December 9, 2021 JB Jonathan B Lead PastorReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “The app itself is sharp-looking, maintained well, and is fairly easy to adjust when needed.“ January 12, 2021 ## Showing most helpful reviews Showing 1-25 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Martin M. Chief Content Officer Design Used the software for: 6-12 months ### "Aware3 Church App" October 15, 2020 5.0 Overall, Aware3 is fantastic. It is easy to use and easy for church members to understand and implement. I actively recommend this software solution to churches looking for a custom app and/or a church management system. Pros Easy of customization is great but the customer support is FANTASTIC. Their customer support is some often best I have experienced in many years of dealing with technology. Cons The church app software has some features that are easily to add but hard to remove. The solution seems to be immature in some aspects of the user interface. Alternatives considered [Church App Suite](https://www.capterra.com/p/167100/Church-App-Suite/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Aware3 Overall feature set, cost and the professionalism of the Aware team. Review Source Response from Aware3 October 29, 2020 Thanks for your feedback, Martin! Really happy to hear that your experience with aware3 has been positive. Bill R. VP for Campus & Community Ministries Non-Profit Organization Management Used the software for: 6-12 months ### "This APP platform brings real value to our users" September 12, 2019 5.0 We wanted to have an app that would connect our ministry constituents all over the U.S. - and we wanted this app to bring added value to their affiliation with our ministry. Pros Ease of use, attractive interface, and an affordable cost. Cons Missing features that we would've wanted were a disappointment, but we anticipated that there would be features we couldn't have as part of any turnkey software experience. Switched from [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Subsplash had a very limited platform and not an attractive interface. Review Source Response from Aware3 September 18, 2019 Hi Bill - We really appreciate you taking the time to leave a review! So glad to hear that the app is helping connect people in the Christian Medical and Dental Association all over the country. We appreciate your partnership. Thanks again! VR Verified Reviewer Senior Accountant & IT Director Religious Institutions Used the software for: 2+ years ### "Pricey but Functional" October 6, 2020 3.0 It is an comparably expensive product that requires us to have a dedicated team to utilize fully. Since I'm a one person team, I find it really difficult to truly benefit from the platforms many tools, because I need a dedicated team that can invest in the many functional elements the Aware3 platform provides. Until I gain additional hands to help facilitate it's many functions for our constituents, I cannot help but to feel a bit helpless. Pros I enjoy the fact that it gives us many opportunities to be individualistic and artistically expressive with our mobile app. The customer service is also reliable and readily available. Cons Some functionality to their feature hubs have been removed, which makes subcategorizing things that need additional subcategorization of their own, impossible within their platform. Review Source Response from Aware3 October 29, 2020 We appreciate your feedback! Our team is always here to help if you would like to set up a call to chat through any ideas you have. Feel free to reach out to us any time at support@aware3.com. CC Cory C. Children's Pastor & Creative Arts Team Religious Institutions Used the software for: Less than 6 months ### "We switched for a reason!" August 29, 2019 5.0 Aware3 allows us to reach our church congregation in a simpler, quicker way with more opportunity to connect and provide resources. Pros Aware3 has been great. We used another program for years used by many larger church but we super unsatisfied even when we compared what we did to these other churches. We did our research and found Aware3. After a few calls with their team and an awesome product overview Web Call, we were sold. The ease of use on the back end paired with the many features on the base package (not to mention the great add ons) is amazing. The ease of use and the great layout for the front end user is also amazing. We haven't looked back. Cons So far, we haven't found any cons about Aware3. Switched from [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Subsplash is cumbersome to use for both the front end user and back end developer. They were the top dog for church apps for years but stopped improving the app and focused on other things that just aren't that important to us. Also... their customer service is absolutely AWFUL. Aware3 provides a product that meets and exceeds our expectations and has incredible customer service. Review Source Response from Aware3 August 30, 2019 Hi Cory! Thanks for the awesome feedback! We hope you never look back :-D Being able to reach your community in a simple way is so important. This is what we're all about. Thanks for choosing to partner with us! -Aware3 Support Team AE Amy E. Financial & Stewardship Coordinator Religious Institutions Used the software for: 6-12 months ### "Your church will communicate in new ways with this app!" August 29, 2019 5.0 Great customer service and found that our parish has responded to the new look. We reach more people with notifications than we did with just email. We also pleased with how the giving platform has simplified their giving and our reporting. Last, we are loving the immediate response with the Live Polls button - the feedback is great information. Pros Simple to use, simple to set-up and endless with the information you share with your parish. Cons Wish the chat feature updated the notification feature and I wish they had more videos we could share with our parish on how the app works. Alternatives considered [Realm](https://www.capterra.com/p/146265/Realm/)[Sharefaith Presenter](https://www.capterra.com/p/171070/Sharefaith-Presenter/) Reason for choosing Aware3 We like the Directory feature, the chat feature and the simplicity of the online giving platform. Review Source Response from Aware3 August 30, 2019 Hi Amy, Thank you for taking the time to leave a review! We hear your comments about the chat feature and actually have a Version 2 of this feature on our roadmap for the next several months. We're excited to be able to enhance this feature based on your feedback! We appreciate the opportunity to work with you and All Saints Parish! RP Rachel P. Executive Assistant Religious Institutions Used the software for: Less than 6 months ### "Excellence" September 12, 2019 5.0 Excellent experience. Superb customer service!!! Pros I appreciate that this software is easy to use and that the layout is user friendly for everyone of every age in our church family. Cons The back end of updating things can be a little tricky to initially figure out. I would like to be able to rearrange "list links" without deleting and manually reordering them. I also wish it was compatible with our existing database for attendance and check-in purposes. Alternatives considered [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Aware3 It came recommended by our daughter church who had done its research and I trust their tech guys to make wise choices about these things. Review Source Response from Aware3 September 18, 2019 Hi Rachel- thank you for taking the time to leave a review! We are glad to hear that your aware3 tools are easy to use and help you connect with your church family. We appreciate your partnership! JB Jonathan B. Lead Pastor Religious Institutions Used the software for: 6-12 months ### "Excellent app creation for churches" January 12, 2021 4.0 They've been an excellent company to work with who have delivered entirely on what they promised. Pros They were so helpful in getting to know our church, our needs, and how that would connect with an app for our people. The app itself is sharp-looking, maintained well, and is fairly easy to adjust when needed. We know there's a lot more to take advantage of with this app, but it's exciting at the same time to know we still haven't fully tapped this resource through Aware3! Cons The message notes don't automatically sync if they're in different places on the app. And I think some elements could be redesigned to make them more intuitive for new users. Alternatives considered [Pushpay](https://www.capterra.com/p/142580/Pushpay/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Aware3 Cost, user-friendliness, and a matching of our needs with their offerings. Review Source Michael S. Co-Founder Religious Institutions Used the software for: 2+ years ### "Aware3 - Affordable App Creation for Churches" May 31, 2019 5.0 We've been using Aware3 for a few years now and we love working with them and utilizing their platform to help our church have a presence on people's smart devices. Pros Aware3 provides numerous features for our church that cost 3-5x more with other app solutions. Aware3 has always been very responsive and helpful for us whenever we have issues. Ability to accept donations, send push notifications and create a space for sermon notes are all great features! Cons I don't really have anything bad to say about Aware3. Sometimes the giving feature gets a little buggy for some of our congregants, but it is always quickly resolved. Review Source Kerry C. IT Pro Information Technology and Services Used the software for: 2+ years ### "Great Church App - User Friendly & Affordable " May 30, 2019 5.0 Pros I have been using Aware3 for over two years as the app software for churches. I couldn't be happier with this software. I am able to easily make edits to our app and they are live instantly. On occasion, when I run into something I am not sure about, I have contacted customer service. This is always done through chat or email but the response time is excellent, usually on the same day I send my inquiry. The replies I get are complete and easy to understand. We look forward to continuing our partnership with Aware3 and would definitely recommend them to others. Cons I've been using it two years, and things I used to be a con, are no longer. They have resolved most the early issues. Reason for choosing Aware3 Pricing. I am an IT Pro and set up clients with the tech options that best suit their needs. Some of the alternative church apps are way too pricey for some churches. Aware 3 has the features and the price is affordable for any church. Review Source Doug R. Associate Pastor Religious Institutions Used the software for: 1-2 years ### "We were looking to get a phone app for our church, along with online payments, and Aware3 did both!" January 16, 2018 5.0 Having a phone app for our church, along with payment processing. Pros For one low price, Aware3 provided us with both the phone app our church was looking for, along with online payments - even with a guarantee that we would receive at least as much or more in online payments as we'd be paying each month. We receive FAR, far more each month than we are paying for the phone app! Also, their online access to the features of the phone app are very easy to use and change whenever we need to. We are very happy with this software! Cons What I like least about the software is on the payment processing side - there is no easy way to edit our donor's information the way that we'd like to. For instance, if someone has a recurring payment but needs to change their credit card, the only way to accomplish that (that I've found) is to cancel the old transaction and create a new one with the new card. Another payment processor that we use gives us full access to our donor's records, where we can change their credit cards for them, update their payment amount, etc. Review Source WR William R. Worship Pastor Religious Institutions Used the software for: 1-2 years ### "Highly recommend Aware 3!" August 29, 2019 5.0 Pros Customer support has been great. It includes all the features and capabilities that are important to us. Cons Learning curve in set up took some time, and certain aspects like feature set up require contact with app developers. Review Source Response from Aware3 August 30, 2019 William, thank you so much for taking the time to leave a review. We are glad to hear your app is serving your church well! As always, we're here if you need anything. - Aware3 Support Team VR Verified Reviewer Graphic Designer / Connections Religious Institutions Used the software for: 2+ years ### "Could be so much more" May 29, 2019 4.0 The customer service is always great, and up until this point it has done everything we needed, but we haven't used it to it's fullest because of the functionality on the back end. Pros It does everything I need it to do, especially in the area of connecting with our CMS. Cons I wish they made it easier for the end user on the back end who needs to use it. I would like for my team to be able to publish and post things to the app by themselves but the technology is a bit tricky for laymen. It's too hard to use so they don't use it (for push notifications). Alternatives considered [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Aware3 mostly cost, integration with web Review Source Response from Aware3 June 13, 2019 Thank you for taking the time to review your experience with us. We're sorry to hear that you have come across some issues using our app on the backend. Aware3 is dedicated to the success of our customers and would love to take some time to walk you through exactly how to use specific features like push notifications. Our Customer Success team can be reached at support@aware3.com. We look forward to hearing from you! KR Kathy R. Communications Director Religious Institutions Used the software for: 2+ years ### "Intuitive, Outstanding Customer Service" May 28, 2019 5.0 Having an app with Aware 3 has given us an additional channel for immediate communications with our church (via "pushes"), an additional way to sign people up for events, and a means for our members to give their contributions. Pros I have been using Aware3 for over two years as the app software for our church. I couldn't be happier with this software. As someone who has no background in coding or program development, I find the software easy to use and intuitive in terms of its layout. I am able to easily make edits to our app and they are live instantly. On occasion, when I run into something I am not sure about, I have contacted customer service. This is always done through chat or email but the response time is excellent, usually on the same day I send my inquiry. The replies I get are complete and easy to understand. We look forward to continuing our partnership with Aware3 and would definitely recommend them to others. Cons The only thing we have had trouble with is the calendar feature. For some reason event updates did not always show up in the expected amount of time. However, I was able to work around this by providing a link to the calendar we use on our website. This too was very easy to implement. Review Source Response from Aware3 June 4, 2019 Wow, Kathy! We're floored. Thanks so much for the nice review. It makes our team happy that you've found the app easy to use. Thanks for your partnership! VR Verified Reviewer Business Manager Religious Institutions Used the software for: 2+ years ### "Aware3 app for CP" October 1, 2018 4.0 Pros It was great that we could design the app to match with our existing logos and look. It's easy to navigate and use the different buttons (forms, calendar, listen to podcasts, watch videos, etc.). Cons The first time you give using the app, you determine how you give (credit card or checking). It's nice that it automatically fills that in on the second use, but is difficult to switch if you don't want to give using the same method later on. And, for some reason, our "Give" button isn't even showing up right now; instead, I have two "Listen" buttons. ?? Review Source Response from Aware3 October 9, 2018 Hi there! Thanks for taking the time to leave a review. So happy to hear that you found the design process easy and are enjoying the features. Please send us a note at support@aware3.com so we can take a look at your Give feature! Definitely want to make sure donations are coming through seamlessly. Thanks again for your feedback! TA Travis A. Director of Admissions & Marketing Education Management Used the software for: 2+ years ### "Simple, all-in-one solution for your church or school " May 28, 2019 5.0 Aware3 has enabled us to streamline communication, brought our community closer together, and made it easier than ever to receive donations. The design process was simple, quick, and professional. The ongoing support is customer-focused and wildly responsive. Pros Easy to use. Everything for your church or school is all in one place. Beautiful design. Simple forms for donations. Texting and group options to meet your various communication needs. Cons Originally Aware3 only had one way to setup the app. However, in recent years they have continued improving layout design to provide more flexibility. Now, the app has even better design options and more updates come out multiple times a year. Review Source Response from Aware3 June 7, 2019 Wow, Travis! Thanks so much for taking the time to review your experience with aware3. We're thrilled to hear the benefits that your mobile app has provided for your community. GD Greg D. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Church App makes a difference" September 19, 2019 5.0 We have been able to connect our church with podcasts, notifications, and our social media presence through this app. In addition, our electronic giving is facilitated through this app. The Aware 3 staff is always seeking new innovations to their software and features. We are thrilled with our decision to make Aware 3 as our app host. Pros Aware 3's versatility and ability to integrate with other software makes this church app a winner. It is extremely user friendly and is a great tool for churches to connect with and communicate with their congregations. Cons There are no drawbacks using the Aware 3 app from our perspective. We have not found a single thing to complain about! Review Source Response from Aware3 September 30, 2019 Thanks so much, Greg! We're glad to hear that the app helps you connect & communicate with your church through the app. VR Verified Reviewer Worship Pastor Religious Institutions Used the software for: 1-2 years ### "Church app" September 21, 2018 5.0 Would like to be able to talk one on one with someone over the phone. I feel that once we signed on that we were on our own. I do NOT like having to email someone and wait on a response that usually ends up consisting of a link or or a cut & paste response. Pros We like the professional look and functionality it gives our church. Cons Customer service...can’t talk to a human...have to email and middle little way through on our own when we have a question/issue. Review Source Response from Aware3 October 11, 2018 Hi there! Thanks for taking the time to leave a review. We're glad you're enjoying the look and functionality of your app! Our team works primarily through ticketing - this way your request goes to the entire team to ensure speedy responses. With that said, we're more than happy to jump on the phone if there's something that would be more easily solved over the phone! Please drop us a note if you'd like to chat - support@aware3.com. Thanks again for the review! KlB Kael l B. Creative Director Used the software for: 2+ years ### "Aware3 is top of the line. They understand our congregation and their needs." January 16, 2018 5.0 Pros The software is incredibly simple to learn and use. The dashboard is easy to navigate and changes apply in real-time. Our church loves how they can easily navigate the app and find whatever they need. One of the HUGE benefits for us is that the software partners with Church Community Builder without any issues. We use CCB for everything in our church from finances to volunteer scheduling to mass emailing. The forms we build integrate with the app will the ease and it's really improved our communication overall. Cons The only thing that I'm not crazy about is having to contact support each time that we need to add or remove a tile. It would be nice to have an option to choose a tile, a template for the tile and then add it to the active tiles already in the app. Review Source KB Kyle B. Music and Worship Pastor Religious Institutions Used the software for: 1-2 years ### "Church App" June 3, 2019 5.0 The most frustrating part has been not being able to "talk" to someone when I'm trying to make a change or do something i haven't done before. (We've had it going on two years and I havn't been able to talk to a human via phone since we went live.) I have to email and always get a reply that is most likely a link to a 'help page' that may or may not help. Consequently, I probably don't use all the functions the app offers. Pros We like our app. it is predominately used for worship notes, bible, giving, and sign-ups. Cons It's not very intuitive. (Please see my comments in overall experience.) Review Source Response from Aware3 June 17, 2019 Hi Kyle - We appreciate your feedback about this! Please know that you can reach out to our team at support@aware3.com and we can schedule a call with you at any point. Hopefully we can connect soon for a brainstorming/retraining call, if you're up for it! RG Ron G. Volunteer Religious Institutions Used the software for: 1-2 years ### "Easy to setup and use for small congregation" May 31, 2019 4.0 The only challenge we have faced is the need to create an Apple App developer account in order to update the app. This was not originally the case when we started with Aware 3 Pros Ease of use, customization, functionality, easily incorporates on-line giving. Cons Some functions (text push) require additional fees. Review Source Response from Aware3 June 13, 2019 Hi Ron - thank you for your feedback. We're so glad to hear that you find the app easy to customize. Your push notifications are free and included in your plan! If you are interested in adding Outbound Text, feel free to reach out to our team at support@aware3.com. Apple's changes have certainly thrown everyone for a loop and we appreciate you getting your Developer Account set up! The good news is that this is a one-time process, and our team will handle everything from here! KD Kat D. Dir. of Operations Religious Institutions Used the software for: 2+ years ### "Worked well for us for a time" May 31, 2019 3.0 At this point, we're not solving many problems by using Aware3, unfortunately. Pros We originally chose Aware3 because the app product they were offering synced up really well with our donor management software. For a few years, the app worked well for us and our organization. Then they started to pull back on some features and make changes that made it not as compatible with our donor software which was frustrating. Their customer service is fantastic and I've always heard right back from their team. Cons As I mentioned above, over time Aware3 cut back on features that originally drew us to them as a company. Since we use Aware3 because of their link to our donor management system and the fact that they don't have as much compatibility anymore, we're going to discontinue using them once our contract is done. Review Source Response from Aware3 June 13, 2019 Hi Kat, Thank you for taking time to provide your feedback! It sounds like you are referring to our decision to discontinue our integration with BluePay. With heavy consideration, we've sunset our support for BluePay as a processor, as they had become a legacy integration. We're sorry to see you go, but have really enjoyed partnering with Restoration Anglican Church. If we can do anything to serve you in the future, please let us know. Sincerely, Your aware3 Team VR Verified Reviewer International Development Africa/Middle East Religious Institutions Used the software for: 2+ years ### "App platform was exactly what we needed to share mobile media content with our congregation." January 23, 2018 4.0 Pros The App was easy to setup and the content management system was a great platform to push out our media content to our congregation. The dashboard is a great tool to show basic usage stats as well as online giving totals. Giving reports show details and integrates with our church managment system (CCB). Cons We've had few issues with matching online giving with CCB profiles, but support at Aware3 has always been helpful. Review Source VR Verified Reviewer Director of Connection Religious Institutions Used the software for: 2+ years ### "LOVE Aware3!!" October 2, 2018 5.0 AWARE3 gives us more point of contact with our customers in a way that speaks to them (through their phones). We can also see solid reporting so we know how they are using our App, and how many people have the App and are consistently using it. Pros Aware3 is easy to use and helped us get an App into production and available to our customers in a very short time period. Also maintaining the App is simple, and making minor changes is also simple, The interface can easily be done by people who are not technically trained. Cons We love everything about AWARE3. It has really done way more than what we were looking for, and the product continues to add features well before we are looking for them! Review Source Response from Aware3 October 11, 2018 Hi there! Thank you for your review. We're so glad to hear that you're enjoying the customization and accessibility of your app. Thanks again! AL Aaron L. Director of worship and creative arts Religious Institutions Used the software for: 2+ years ### "Aware 3 is an incredible deal! " June 7, 2019 5.0 We use Aware 3 to host our church app, through which we communicate regularly with our congregation, as well as live stream our worship services, and host produced media. An incredible service! Pros Ease-of-use, functionality, regular updating. Cons There are really no cons! The service has functioned better than expected, and for an incredible deal. Review Source Response from Aware3 June 17, 2019 Thanks for the review, Aaron! We're delighted to hear that you're finding the software so easy to navigate and implement within Dayspring United Methodist Church. VR Verified Reviewer Co-Founder Computer Software Used the software for: 2+ years ### "The experience has been great! " January 20, 2018 5.0 Pros The easy to use and assemble interface makes it easy to go from zero to ready in no time. The app is also constantly updated and the new features are always welcome. Cons As with most church-related app vendors, I find it a bit overpriced. As a software engineer it's difficult to justify hosting prices that most vendors charge. Aware3 is a bit more affordable than others and we use it for the overall cost/benefits. Review Source Similar Products Featured ## Related categories [Church Management](https://www.capterra.com/church-management-software/)