# KennelBooker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KennelBooker the right Kennel solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143168/Kennel-Booker/reviews --- KennelBooker 4.6 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of KennelBooker Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews EH Elaine H ManagerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “The cost is fantastic, and a lot of features are customizable in the settings, from what individual pet spaces are called (runs, rooms, kennels, etc.) to what invoices and run cards look like.“ August 11, 2022 JS Jennifer S OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “The inability to send customers our waivers to sign via email without them having to log into their account and/or request a service.“ August 11, 2022 JJ Jen J MDHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “Great having all the bookings and info accessible on a range of devices so as to quickly check availability or status of booking wherever I am.“ August 11, 2022 RT Robyn T OwnerFacilities Services, 2 - 10 employeesUsed the software for: 1-2 years. “The only way we know how to do it is to make it two separate bookings and then staff have trouble with total cost. “ August 18, 2022 LW Lisa W Kennel ownerHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “It stops over booking and also is useful for customer to book on their own during busy periods where we are unable to answer calls straight away“ August 23, 2022 TM Tara M PresidentLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “the program does not lend itself well when you do different types of boarding...for example cats verses dogs.“ September 6, 2022 TE Tracy E Dog groomerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 1-2 years. “I like that I can keep track of the booking and customers can also make their own bookings“ August 17, 2022 RF Ronan F adminRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Online shopping is average.“ May 19, 2023 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katie D. Owner Consumer Services Used the software for: 2+ years ### "KennelBooker was the best thing I did starting up" August 16, 2022 5.0 I love it. I looked at other booking software and this is the best for the value by far. Pros It is so easy to use, track vaccinations, organize bookings and see my daily to do Cons I would love an app I can send my clients. I would also like to be able to put private clients notes (like if we have had any issues in the past) Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing KennelBooker Price, functionality, ease of use to Review Source Response from Shanree Solutions October 3, 2024 Thank you for your wonderful review! We're thrilled to hear that Kennelbooker has been such a helpful tool for your business, making it easy to track vaccinations, organize bookings, and manage your daily tasks. We appreciate your suggestions about having a dedicated app for clients and adding the ability to include private client notes. These are great ideas, and we’ll definitely consider them as we work to improve the software. Thank you for choosing Kennelbooker and for recognizing its value compared to other alternatives. We’re here to support you as your business grows! NJ Nikki J. CEO Consumer Services Used the software for: 2+ years ### "Big fan of KB" August 16, 2022 4.0 We've had an overall great experience. Pros Easy of contacting customer service, for my entire team. I needed software that the team members could troubleshoot so it made my life easier. We like almost everything about Kennel Booker and the things we would change are pretty minimal. Cons I listed most of them on the previous screen. I didn't list one thing that would help tremendously and is probably one of the most stressful parts of my life during Dec/Jan. The subscriptions and the services are very difficult to update pricing for. The subscriptions are tied to Stripe, so I am sure there's not much that can be done about that. I noticed when we updated prices that we had to manually change them in each portal location for each scheduled service. Reason for choosing KennelBooker We needed software that could handle multiple locations, with a client portal that was linked for use of credits / info, ability to connect to Stripe, that allowed annual / monthly subscriptions, cost, and customer service availability. Switched from [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)[Gingr](https://www.capterra.com/p/136469/Gingr/) We needed software that could handle multiple locations, with a client portal that was linked for use of credits / info, ability to connect to Stripe, and that allowed annual / monthly subscriptions. Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your detailed review! We’re thrilled to hear that Kennelbooker has been a helpful tool for your team and that our customer service has been a strong point. It's great to know that your entire team can troubleshoot, making management easier for you. We appreciate your feedback regarding subscription pricing updates and the challenges with updating prices through Stripe. We understand how time-consuming that can be, especially during peak periods like December and January. We’ll definitely look into ways we can improve that process to reduce stress and make updates more efficient. Thank you for choosing Kennelbooker, especially for handling multiple locations and integrating with Stripe for subscriptions. We’re committed to making your experience even better as you continue to grow, and we’re here to support you every step of the way! CA Cecilia A. CEO Hospitality Used the software for: 2+ years ### "Lovely and confusing" August 24, 2022 3.0 Purpose wise, our needs are met. But It would be awesowe to be able to decide what yoy would like on the "first page" så the features we use more often could be easy access... Pros I like the fact that you are aloud to klick on different parts in the program and still manage to get to were you want. there is not just an ONLY WAY of access, but several. Cons The fact that we still have't figured out how two customers that booket the same dates of stay - and get different quantity of days/nights. One had 7 nights and the other one 8 nights... How come? :) And some functions is hidden in text that work like links but with no appearence of that function... Reason for choosing KennelBooker Affordable and met our needs. Review Source Response from Shanree Solutions October 3, 2024 We're glad to hear that you appreciate the flexibility of navigating through Kennelbooker and that it meets your needs overall. Regarding the number of day/nights the system lets you charge for an additional day/night if checkout is not before a certain time, eg if the pet is not collected by 5pm an additional nights fee would be added to the booking. Also on set up switching from nightly based bookings to daily based bookings would mean a Mon-Fri booking would be counted as 4 nights or 5 days depending on your preferred pricing. We've already taken some of your suggestions and added them to the system! Thank you for choosing Kennelbooker for its affordability and fit for your business. We’re always here to help if you need further assistance! JH Jenn H. Owner Veterinary Used the software for: 2+ years ### "Good program" August 11, 2022 4.0 it has been an ok program to work with. good for the industry Pros good at keeping client information, and online bookings Cons the individual pages get bogged down, when you use the activity portal, we had to create our own airtable to record activity, since we have dogs that stay with us long team. Also, when a client has multiple dogs boarding, it will not separate them out on the boarding calendar, so if the client has 5 dogs, it will show all 5 dogs in 5 different slots on the calendar (this sucks). would love for the activities to have a portal on the daily overview page, so that you could from there input items, but that will only be helpful if you can keep the individual dog pages from bogging down. Alternatives considered [DogBizPro](https://www.capterra.com/p/141295/DogBizPro/) Reason for choosing KennelBooker it seemed to be the better option, and has been. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your detailed review! We're glad to hear that KennelBooker has been a good fit for managing client information and online bookings, and that it seemed like the better option for your business needs. We appreciate your feedback regarding the activity portal and how individual pages can get bogged down. We updated this to add paging for when adding so many activity records, most bookings tend to be 1-2 weeks in duration, in your case they last for months and we hadn't factored this into the design of the activity feature. You can also now quick record feeding and medications from the daily overview screen. Thank you for choosing KennelBooker and for sharing your insights. We're here to help improve your experience and make the system even better for your needs! EH Elaine H. Manager Hospitality Used the software for: 1-2 years ### "Best Bang for your Buck" August 11, 2022 4.0 Pros Great customer service -\[SENSITIVE CONTENT\] and his team are very responsive and take customer feedback into account when making updates! The cost is fantastic, and a lot of features are customizable in the settings, from what individual pet spaces are called (runs, rooms, kennels, etc.) to what invoices and run cards look like. The built in email capabilities are awesome - that alone has saved us so much time. Cons The overall interface can be a little clunky from time to time, and periodically there are system glitches. They’re always solved quickly, but are frustrating nonetheless. Looking at the calendar from one month to the next isn’t possible without changing pages, which makes viewing reservations over those periods a little more challenging. Alternatives considered [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)[Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing KennelBooker Price and responsiveness were the main driving factors. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're so glad to hear that you find KennelBooker to be a great value, and we're happy that the customer service and built-in email capabilities have been saving you time and enhancing your experience. Customizability is something we prioritize, so it's great to know that features like invoice and run card customizations are working well for your business. The booking calendar is quite complicated to display, and a lot of information needs to be pulled out of the database to display all of the bookings, in order to make the calendar display quickly we have limited it to show bookings on a month to month basis. We hope to allow for scrolling and automatic loading of data in the future. Thank you for choosing KennelBooker for its price and responsiveness, and for trusting us to help streamline your operations. We're here to support you and continue making the platform even better! JO Julia O. Owner Hospitality Used the software for: 2+ years ### "Kennel Booker - Excellent for Daycares & Boarders" August 17, 2022 5.0 Kennel Booker keeps our business flowing and we can see ahead and optimize our bookings Pros Ease of use, good support, you can see quickly the coming weeks business Cons Subscriptions model only available for daycare. We would like see subscriptions extend to dog walking, grooming and any other services offered Reason for choosing KennelBooker It covered 80% of what we wanted Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Gingr financial reporting & accuracy was awful, no subscription available Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're thrilled to hear that Kennelbooker has been effective for your daycare and boarding operations, and that the ease of use and support have been beneficial to your business. We appreciate your feedback on expanding the subscription model to other services like dog walking and grooming. We’re always looking for ways to enhance the platform and will certainly consider this in future updates. Thank you for choosing Kennelbooker and for highlighting the improvements over your previous system. We're committed to continuing to support your business as you grow! VW Vanessa W. Managing Director Hospitality Used the software for: 6-12 months ### "Dog Daycare " August 12, 2022 5.0 Puts the customer in charge but allows the business to control the extent Pros Easy to use, once set up this software is a dream. Customers have the ability to book in which makes the business run so much more efficiently. With the exception of the con below generally very happy Cons One issue really .... Example Tuesday evening, you have set out customer name boards for all the dogs who are booked in for Wednesday say 45 dogs You arrive Wed morning and you now have 55 dogs now booked in.....there is no way on KB to see who the extra 10 are !!!! Alternatives considered [Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)[ProPet](https://www.capterra.com/p/150449/ProPet/)[Gingr](https://www.capterra.com/p/136469/Gingr/)[DoggieDashboard](https://www.capterra.com/p/248595/DoggieDashboard/) Reason for choosing KennelBooker Based in Ireland so no time difference and price Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that once set up, KennelBooker has been a great fit for your dog daycare and has helped make your business run more efficiently, especially with customer self-booking. Thanks for you feedback - it's always great to wake up to a raft of new bookings that come in from the online booking portal, you can quickly see these new bookings from the recent bookings panel or from the daycare report as it shows the created date of the booking. Thank you for choosing KennelBooker, and we're thrilled to support your business in Ireland! If you ever have more suggestions or need assistance, we're here to help. RF Ronan F. admin Recreational Facilities and Services Used the software for: 2+ years ### "Kennelbooker was a great tool for our business startup" May 19, 2023 5.0 very happy with KB and do not see myself switching anytime soon Pros Ease of setup and ease of use. Customer support excellent Cons Online shopping is average. Calendar integration could be more dynamic, but works all the same Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your review! We're thrilled to hear that Kennelbooker has been a valuable tool for your business startup and that you found the setup and ease of use to be helpful. We’re also glad that our customer support has met your expectations. We appreciate your feedback about the online shopping and calendar integration. We’re always looking for ways to improve, and your input helps us make the platform even better for our users. We’re excited to continue supporting your business and are grateful for your loyalty to Kennelbooker! Andy F. Senior Analyst Programmer Real Estate Used the software for: Less than 6 months ### "Easy to use, but very powerful." March 5, 2018 5.0 It makes running my cattery so much easier. I can't say there's anything that I don't like about KennelBooker. There have been a couple of things where I've thought "This could be better", and I've emailed the rep and he's fixed it the very next day! Pros KennelBooker includes everything I've needed to get my Cattery admin running smoothly - customer and pet records, booking schedule, at-a-glance views of which rooms are in use at any one time... On top of that, it has an excellent, yet simple, online booking tool for customers to use. It's mobile friendly too, so I can easily check the schedule and confirm online bookings when I'm out and about. I've been able to start slowly, making use of only the bits I needed, and then started using more and more of the features as I've settled into the business. First I just used it for bookings, then I started logging vaccination details, then uploading scans of vaccination certificates, pet photos, dietary notes, then I turned on the online booking, and now I'm exploring the online payments integration. One of the customer rep is very responsive to feedback and has made a couple of tweaks that I've asked for very quickly. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your fantastic review! We're so glad to hear that KennelBooker has been a powerful tool for managing your cattery, from customer and pet records to booking schedules and vaccination details. It's great that you’ve been able to gradually explore and use more features as you've grown into your business. We love that you're finding the online booking tool and mobile-friendly interface helpful for managing your business on the go. It's also wonderful to hear that our team has been responsive to your feedback and made quick adjustments based on your needs. We're delighted that KennelBooker has made running your cattery easier, and we're here to continue supporting your business as it grows! DG Dawn G. Owner Retail Used the software for: Less than 6 months ### "Very Simple Software For Kennel Owners" January 11, 2021 5.0 If you aren't extremely tech savvy, or simply looking for a very easy way to manage your kennel business- Kennel Booker really can't be beat. It's extremely intuitive and takes only a few minutes to really figure out all of the features. If you're looking for software with a lot of extra features, there are better options out there. Pros Out of all of the kennel boarding software that I have used, Kennel Booker is by far one of the simplest interfaces. It's very easy to navigate and has a very simple layout that makes booking, tracking, and managing appointments very easy. If you have a kennel that provides other services (daycare, training, etc) you can also manage all of those aspects in the same place- and can even view all appointments varying different services on the same page- which is very nice if you have only one or two employees managing all aspects of your work. Cons I have switched to other boarding software that had a few more features. This software is definitely a "no frills" approach to dog boarding organization- but there are other options out there that have a much more in depth interface. I prefer softwares with more features that really allow me to manage every single little aspect of my business in one place. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that you find KennelBooker to be one of the simplest interfaces to use for booking, tracking, and managing appointments. It’s great to know that the streamlined layout makes it easy to handle multiple services, even for small teams with just one or two employees managing everything. The system is quite powerful and extensive and does allow you to manage all aspects of your business, if you jump into the settings area you can add additional features to your account, when settings up KB we try to not overwhelm new customers with all of the bells and whistles! Thank you for highlighting KennelBooker’s intuitiveness and ease of use, especially for those who aren’t tech-savvy. We’re here to continue supporting you, and we appreciate your insights as we work to improve! LA Luci A. Acting Director Veterinary Used the software for: 1-2 years ### "Great product for a small business that needs lots of information tracking." November 25, 2022 4.0 Great. Pros Very easy software to use. Great information database and features (labels, reports, reminders) for the pets in our care. Cons Some features could be improved - but already of a great standard. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) User friendly and the customisation available. More compatible. Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your review! We’re delighted to hear that you’ve found Kennelbooker easy to use and that our information tracking features, like labels, reports, and reminders, have been helpful for managing the pets in your care. We appreciate your feedback on areas where we can improve—continuous improvement is key for us, and your input helps guide that process. We're also happy to know that our software's user-friendliness and customization options were a key reason for your switch from Gingr. We’re thrilled to be supporting your business and look forward to continuing to provide the tools you need to succeed! RW Rebecca W. General Manager Veterinary Used the software for: 6-12 months ### "Best of a bad bunch" August 12, 2022 4.0 This is a good system, to be used as an interim before we create our own. It would be good to buy a license, continue paying to monthy fee and then have our own software team make changes to make it work for our business. Pros Integration with xero and ability to use on lots of different services Cons Training calandar should be like the grooming calendar, there is no way to prevent double bookings Things don't do what they appear to do, like setting capacities or closed days Reason for choosing KennelBooker integration with Xero Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're pleased to hear that the integration with Xero and the ability to use KennelBooker across different services has been helpful for your business. We appreciate your feedback regarding the training calendar and double bookings, as well as issues with setting capacities and closed days. We have added additional calendar options for training bookings, you can also set capacities and add in partial and full closed dates for all or some of your services. It's great that KennelBooker is serving as an interim solution, and we’re happy to hear you'd be interested in continuing with us while customizing the system for your business. If there's anything we can do to make the transition smoother or assist further, we're here to help! NH Nicole H. Owner Veterinary Used the software for: 1-2 years ### "Easy to use all around" October 30, 2018 5.0 Kennel Booker makes doing business easy. Pros We were growing faster than I could keep track of all my pet vaccines and client information. Kennel Booker was a perfect solution for us. Now it is easy to keep track of all our pet and client information and Kennel Booker alerts me when vaccines are out of date. One less thing to look up when booking return clients. I can schedule for my specific site, runs, and services, sending tailored confirmation emails for all. The support we got when setting up for our site was wonderful. They were super attentive and helpful, walking us through each question we had, even adding new features that addressed specific things we wanted! Cons The only thing I wish I could do on Kennel Booker is to sort my financial/payment information by payment date, rather than just by booking/stay date. Lots of our clients split payments between drop-off and pick-up. When they are in the same month, its not a big deal, but when it crosses two months, my financial data is off. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your detailed review! We're so happy to hear that KennelBooker has been the perfect solution for managing your pet and client information, especially as your business continues to grow. It's great to know that features like vaccine alerts and tailored confirmation emails have made your operations smoother, and we're glad our team was able to assist you during the setup process, even adding features specific to your needs. You can use the Payments report to view all payments made, you can't do this on the booking report as a booking can have several payments which can be made in different months/years. Thank you for choosing KennelBooker, and we're thrilled to know that it's made doing business easier for you! We're here to continue supporting you as your business grows. AN Allyson N. Owner Consumer Services Used the software for: 2+ years ### "Great customer service " August 23, 2022 5.0 Overall this is a great program Pros Fairly easy to use. Favorite part is the customer service Cons Some things we would like are not available yet Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing KennelBooker Cost ease of use Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that you find Kennelbooker easy to use and that our customer service has stood out as a favorite part of your experience. We truly value providing top-notch support to all of our users. We appreciate your feedback on features you'd like to see, and we're always working to expand and improve our offerings. Thanks for choosing Kennelbooker over other alternatives like Gingr, and we’re excited to continue supporting your business with a program that’s both cost-effective and user-friendly! LE Lisa E. Owner Hospitality Used the software for: 2+ years ### "Winding lane kennel booker review" August 16, 2022 4.0 Great Pros Easy to use, great technical support. Could customize our emails. Easy to change and update pricing Cons Need more time options and red flag options on clients Reason for choosing KennelBooker Tech support and had all the features we needed at the time. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We’re delighted to hear that you find Kennelbooker easy to use and that our technical support has been helpful for your business. It’s great to know that customizing emails and updating pricing has been a smooth process for you. We appreciate your feedback on the need for more time options and red flag features for clients. Your suggestions are valuable, and we’ll certainly keep them in mind as we continue to improve the platform. Thank you for choosing Kennelbooker, and we’re here to support you as your business grows! JJ Juliette J. Professional Dog Sitter Consumer Services Used the software for: 6-12 months ### "Kennel Booker Review" October 23, 2018 5.0 I've been a Kennel Booker user for about a year now and I've seen how much more user friendly it has become. Any time I had a question or needed a feature added, the team was always so helpful and responded very quickly. Pros I love how I can customize nearly everything to fit my business and any feature that I may need, the team helps create it for me! Cons Right now, the struggle I'm having is creating daycare package bookings. Because I have my daycare clients pay during the booking process, I have it set so they are not able to book packages themselves. I have to create them in order to apply credit. I have to keep the packages set as unavailable so they don't see it as an option and turn it on when I'm ready to book. Unfortunately, this last time someone requested it, the package option wasn't available to me so I had to charge the package amount for a regular daycare booking and will have to remember to zero out the remaining days as they get booked. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your thoughtful review! We're glad to hear that you're enjoying the customization options KennelBooker offers and that our team has been helpful in creating features tailored to your business needs. The system has now made the purchasing of packages easier, on the online system when a package is added to a booking the cost of the booking will be covered by the credits and credits will only be added to the customers account once payment is received for the package. Thank you for being a KennelBooker user for the past year, and we’re thrilled to hear that you’ve seen improvements in its user-friendliness. We're always here to assist you and ensure your experience continues to improve! bJ brittani J. volunteer coordinator Veterinary Used the software for: 2+ years ### "easy to use" August 11, 2022 5.0 i enjoy kennelbooker Pros easy to use and easy access to see whos here and whos coming in. Cons email confirmations and cancelations. its hard to tell if the reason is being sent to the client Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that you find KennelBooker easy to use and that it helps you stay on top of who’s in and who’s coming in. We appreciate your feedback regarding email confirmations and cancellations. Booking Confirmation emails can be customised to be sent automatically to be manually triggered, likewise for cancellation emails - these can be triggered automatically to be send when a booking is cancelled by staff or by the customer. Thanks for sharing your experience, and we’re happy to know you enjoy using KennelBooker! We're here to help if you need anything. SM Sheena M. CEO Consumer Services Used the software for: 6-12 months ### "Happy Client " August 16, 2022 5.0 Happy with the system! Pros I love that my clients can schedule online and that I can manage records. Cons I do not like that my clients can’t just edit a visit. They have to delete it a create a new one. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're happy to hear that you and your clients are enjoying the convenience of online scheduling and record management with Kennelbooker. We appreciate your feedback regarding the editing of visits and understand how that could be more efficient. We'll take this into consideration for future updates to improve the experience. We're glad you're happy with the system, and we're always here to support your business! KJ Katie J. Owner Used the software for: 6-12 months ### "LOVE KB - Excellent program and has everything I need to run my business " January 9, 2017 5.0 I must of looked at 10 plus kennel programs before choosing Kennel Booker. I am so glad I did choose KB. Very easy to use and train staff on. Stephen is very good to work with, always happy to hear your ideas and take them on board and add it the program. Online payment system talks perfectly to the customers booking. I am also looking forward to new features what will be added in 2017. 110% makes my life easier! Pros easy to use, Stephen is great to deal with Cons there are little things here and there but it is nothing major. Review Source Response from Shanree Solutions October 3, 2024 Thank you so much for your glowing review! We're thrilled to hear that KennelBooker has everything you need to run your business and that it’s been easy for both you and your staff to use. It’s wonderful to know that Stephen has been great to work with, and that the online payment system has integrated seamlessly with your bookings. We appreciate your feedback about the little things here and there and are always open to ideas on how we can improve. We're excited for you to experience the new features coming soon! Thank you for choosing KennelBooker, and we’re here to continue supporting you 110%! PD Pierre D. owner Veterinary Used the software for: 1-2 years ### "Kennel Booker review" October 26, 2018 4.0 makes scheduling easy Pros Ease of sorting and managing appointments. Ease of financial detail review. Cons Inability to copy and paste regular and repeating reservations Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're glad to hear that KennelBooker has made sorting and managing appointments easier for you, as well as simplifying financial detail reviews. For daycare, training, and walk booking you can add in multi-day and recurring bookings e.g. if a customer wants to make several bookings at once for different days of the week, or wants to booking in for every Mon/Wed for the next two years! Thank you for choosing KennelBooker, and we're here to continue supporting your scheduling needs! KF Kim F. Owner Consumer Services Used the software for: Less than 6 months ### "Worth the money" August 3, 2018 5.0 Professional and helpful. There is a chat icon which pops up sometimes when you are in the software. The ability to chat with the team in real time is priceless. Pros The customer service is great. Even being 8 hrs behind customer service. The team gets back to you as soon as possible. I like the fact that we can do everything mobile /real-time which gives you a step ahead of your competition. Cons Been using it for a month so we are still getting the bugs out so I can't say. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your review! We're delighted to hear that you've had a great experience with our customer service, even with the time difference, and that the ability to manage everything in real-time on mobile has given you a competitive edge. We understand you're still getting familiar with the software after your first month, and we're here to help you work through any issues as they come up. The real-time chat feature is designed to offer quick support, and we're glad it's been helpful for you. Thank you for choosing KennelBooker, and we look forward to supporting your business as you continue to settle in! SW Sam W. Director Music Used the software for: Less than 6 months ### "One of the best moves I did for my cattery business!" February 2, 2017 5.0 I had looked at many software programs for my business and always found fault with them. Then I came across KennelBooker! It has changed my life for the better. So easy to use, even to the extent my staff who are not tech savvy at all have found there way around the program very easily. It has allowed me to maximise my time so much more efficiently. Whenever I have ever needed help, they answer my queries very quickly which is fantastic. If your looking to make the move I could not recommend KennelBooker highly enough. Pros Ease of use, time efficient, lots of different uses. Cons Cannot fault it. Review Source Response from Shanree Solutions October 3, 2024 Thank you for your fantastic review! We're delighted to hear that KennelBooker has been such a positive change for your cattery business and that it’s easy to use, even for your non-tech-savvy staff. It’s wonderful to know that the software has helped you maximize your time efficiently and that our support team has been responsive to your queries. We truly appreciate your high recommendation, and we're here to continue supporting your business as it grows. Thank you for choosing KennelBooker! DS Daniel S. Manager Veterinary Used the software for: 6-12 months ### "Great product easy handling" January 13, 2017 5.0 very helpful in making adjustments to our needs. great and easy to handle by all in our company. great advantage for being a cloud based product. Pros Easy to handle and cloud based Cons nothing Review Source Response from Shanree Solutions October 3, 2024 Thank you for your great review! We're thrilled to hear that you find KennelBooker easy to handle and that its cloud-based nature has been a big advantage for your business. It's wonderful to know that the system has been helpful in making adjustments to fit your needs and that everyone in your company finds it easy to use. Thank you for choosing KennelBooker, and we're here to continue supporting you! VR Verified Reviewer Director of Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Good support to change the program for your needs" October 23, 2018 3.0 Pros Good support group to work with to get the software set up the way you operate your business Cons Basic reporting is good, but in depth data hard to get. Not good for accrual based accounting. Review Source Response from Shanree Solutions October 26, 2018 Hi - thanks for the review and feedback, We do allow kennels to export their booking data into excel of more in depth analysis. Also we can add custom reports into the software if there is a specific way you wish to view your booking data. We are working on integrations for both Quickbooks and Xero accountancy software packages - which are better suited to handling the complexities of actual based accounting. Thanks Stephen jV jane V. owner/operator Veterinary Used the software for: Less than 6 months ### "very satisfied" October 23, 2018 5.0 My overall experience has been great. If I have a question it is answered promptly, and they have been able to change the programing to suit my facilities pricing. Pros It allows me to access the site from my phone, ipad, or computer Cons would like small tweeks to the program, IE: adding drop off and pick up times to the invoices, and adding the pets names to the invoices. Review Source Response from Shanree Solutions October 26, 2018 Hi Jane, Thanks for the review and the feedback, I'll be popping out an update to KennelBooker at the weekend to show the drop-off and pick-up times on the receipt along with the pets name!! Thanks Stephen Talk to a Capterra advisor for free and get results within 15 minutes.