# OpenText Core DNS Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OpenText Core DNS Protection the right Network Security solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143127/SecureAnywhere-Web-Security/reviews

---

OpenText Core DNS Protection

4.5 (55)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Reviews of OpenText Core DNS Protection

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Charleen F

VP Sales & MarketingComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“It's highly effective at blocking malware-containing domains and filtering employee website access. “

August 9, 2022

RR

Robert R

AdministratorInsurance, 11 - 50 employeesUsed the software for: Less than 6 months.

“Most challenging part was removing SEP.“

December 3, 2020

Charleen F

VP Sales & MarketingComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“We get maximum coverage and pricing that is in line with other software. “

August 9, 2022

EL

Erika L

Office ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“Super frustrating“

February 25, 2021

SV

Shahab V

ITInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“This app is the best for cyber security because it is a mesh of the hottest terms in cyber security right now“

June 4, 2020

SJ

Susan J

OwnerPublishing, Self-employedUsed the software for: More than 2 years.

“Easy to use and no need to self monitor“

January 11, 2022

## Showing most helpful reviews

Showing 1-25 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Craig A.  
Chief Technology office  
Computer Software  
Used the software for: 1-2 years

### "An easy to implement and flexible DNS protection"

July 19, 2021

5.0

Webroot DNS protection gives additional easy to implement coverage to our current Security strategy

Pros

Easy to implement from accessing the software through the GSM Management console to configuring the various DNS policy that protect both endpoints in the corporate network and Roaming user protection

Cons

We did encounter some issues with Sonciwall Firewalls but there are plenty of resources from Webroot and elsewhere to get this resolved.

Alternatives considered

[Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/)

Reason for choosing OpenText Core DNS Protection

Great presales support and easy to implement.

Review Source

Response from OpenText

September 14, 2021

Hey there - thanks for leaving us a review! Glad to hear our support team was able to resolve your firewall issue!

LS

Lorraine S.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Webroot Anywhere "

November 2, 2020

5.0

Pros

Once I decided to purchase Webroot, I would not run a computer without it. It is always on protecting me.

Cons

No complaints. I would not run a computer without it.

Alternatives considered

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Switched from

[AVG Internet Security Business Edition](https://www.capterra.com/p/199318/AVG-Internet-Security-Business-Edition/)

I felt Webroot provides better protection and has more features.

Review Source

Response from OpenText

November 4, 2020

Thanks for sticking with Webroot!

VR

Verified Reviewer  
IT Support Specialist  
Printing  
Used the software for: 2+ years

### "THIS PRODUCT IS HOT GARBAGE. Avoid like the plague."

April 17, 2019

1.0

Terrible. Put this product in the trash where it belongs and get one of the tens of other free software (just download malwarebytes, it has all the benefits and none of the cost.)

Pros

Hate it. Blocks all sorts of stuff it shouldn't. I consider this adware or malware. Totally screws up products that it shouldn't. I uninstall it on-sight. DO NOT USE

Cons

EVERYTHING. It's terrible. Don't use it. RUN AWAY. It blocks all sorts of stuff it shouldn't! Use microsoft essentials or buy a mac or just download MalwareBytes! AVOID WEBROOT.

Review Source

Response from OpenText

April 29, 2019

Hello, We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://mysupport.webrootanywhere.com/supportwelcome.aspx? so one of our technical support specialists can take a look and make sure that everything is set up correctly. Lara - Webroot Community Team

Charleen F.  
VP Sales & Marketing  
Computer & Network Security  
Used the software for: 2+ years

### "Fast, accurate, and the easiest to use"

August 9, 2022

5.0

Webroot has created the protection our clients need to ensure network protection and privacy.

Pros

Deployment is fast, and we can set-up a new client in minutes with this cloud-based software that integrates well with Kaseya. It's highly effective at blocking malware-containing domains and filtering employee website access. With the increase of a mobile workforce, this is great for all our VPN users. We get maximum coverage and pricing that is in line with other software. This is perfect for any SMB with limited resources.

Cons

No substantial dislikes as they are continually adding features and upgrades.

Reason for choosing OpenText Core DNS Protection

Pricing and more features

Review Source

Chris M.  
Manager, Technology Service & Support  
Accounting  
Used the software for: 2+ years

### "Improved tremendously over the Old DWP proxy service they use to offer"

June 21, 2018

4.0

Overall it a good product but I still prefer Cisco Umbrella for Secure DNS services.

Pros

It is integrated into one endpoint client, and has greatly improved the security over the old Web Proxy (DWP) solution they use to have. WE have less client calls for support related to the service since we changed it over for them all.

Cons

At times it can be difficult to get bypasses to work when a site is being wrongly classified. Support can be a little slow to respond at time also.

Review Source

LC

Luis C.  
CEO  
Computer Networking  
Used the software for: 2+ years

### "Webroot for 5 years"

December 4, 2021

3.0

Pros

Web Console that is easy to use. 24/7 monitoring.

Cons

Sometimes the computer is not detected and that don't permit to uninstall the product by traditional way.

Switched from

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Difficult to buy the licences online. Difficult to monitor 24/7.

Review Source

Response from OpenText

February 15, 2022

Thanks for leaving us some feedback - have you tried working with our business support team to resolve your issue? https://www.webroot.com/us/en/business/support/contact

Leora E.  
PhD Student  
Research  
Used the software for: 2+ years

### "Good!"

April 6, 2022

5.0

Pros

It came for free when I had some computer work done at Best Buy. It does a good job protecting my computer, I've never had any problems!

Cons

Nothing really, except that my license on it is ending. :(

Review Source

Response from OpenText

April 22, 2022

Glad to hear you're feeling safer since switching to Webroot - thanks for leaving us a review!

Deb L.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Webroot SecureAnywhere"

August 6, 2018

5.0

Pros

This software runs behind the scenes on my computer without slowing in down and finds trojans, malware and other dangers to my computer. It stops hackers and such. This is the software that Best Buy suggested we buy.

Cons

So far, I have not found anything that I do not like about this software.

Review Source

Gertie Z.  
Retailer Liaison  
Financial Services  
Used the software for: Less than 6 months

### "Security in our virtual space. "

June 11, 2021

5.0

Overall my experience with Webroot DNS Protection has been wonderful! I don't have to initiate any scans, that is all done automatically. We are made aware of any threats in real time and the feeling of security and that our virtual workplace is secure is a amazing!

Pros

Webroot DNS Protection allows us to be secure and monitor activity in our virtual workplace. When security is a priority this software puts our minds at ease knowing we have top notch protection against various threats. What I like most about Webroot DNS Protection is the ability to create a ticket and get results in real time.

Cons

If there are any issues that arise I will be sure to update this review. At this time, I personally have not had issues.

Review Source

Response from OpenText

September 14, 2021

Glad to hear you have not run into any issues using our DNS product! The real-time results is definitely an awesome feature. If you ever run into difficulties, please reach out to our business support team: https://www.webroot.com/us/en/business/support/contact

Jamaal D.  
Certified Personal Trainer  
  
Used the software for: 1-2 years

### "Use it to protect my laptop. "

October 5, 2017

5.0

Pros

It protects me from getting a virus on my laptop. Can be used for other devices like cell phones and tablets.

Cons

Don't like how it updates me on how my protection is. Would like for emails sent to me to stay updated.

Review Source

dM

dallos M.  
sales  
  
Used the software for: 6-12 months

### "I use Webroot on all my devices"

March 1, 2018

5.0

You can use your Webroot licenses to install antivirus on both PCs and Macs. Webroot SecureAnywhere Antivirus (for Mac)

Pros

It is not just a antivirus if you register online you have access to a bunch of different options you can use to protect files, passwords, and documents that are included in the software. It does not slow up your device when it is scanning or running in the background. This software is great, I feel confident my devices are safe.

Cons

if I don't have the computer on during the time a daily scan is scheduled, Webroot will skip scanning for that day instead of doing it when I turn the computer back on. as long as you utilize Webroot support techs to help resolve the particular issues they were dealing with you will have no issues

Review Source

SJ

Susan J.  
Owner  
Publishing  
Used the software for: 2+ years

### "Webroot "

January 11, 2022

5.0

Over all experience very good. Been using Webroot for many years

Pros

Easy to use and no need to self monitor

Cons

No all works fine and easily and never been an issue

Review Source

Response from OpenText

February 15, 2022

Glad to hear you're having a great experience using our DNS product - Thanks for leaving us a review!

AM

Alfred M.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Great Protection/Reasonable Price"

December 4, 2018

5.0

We have been able to avoid any fraudulent sites that appeared very legitimate, even using correct logo, language and contact information in attempts to get users to click a link and then infiltrate the computer with virus or malware. The protection from Webroot has be excellent and we expect it will continue as such.

Pros

Webroot has provided consistent, high quality protection for our computer without excessive pop-up alerts to advertise additional services or upgrades.

Cons

We have no complaints about the software.

Review Source

jE

joseph E.  
bartender / sales  
  
Used the software for: 6-12 months

### "I love using webroot software"

March 23, 2018

5.0

Webroot is a well-established antivirus options for protecting your devices against malware and infections. If you choose this antivirus program you are making a wise choice.

Pros

Webroot does what it says and what it is supposed to do. It dont slow up my device when it is scanning for harmful files or running in my background. I cant stand viruses software that slows up my Pc like other programs it is very frustrating. If you want to temporarily disable it you can and also decide for how long before it automatically turns back on, comes in handy at times. ! membership could be used for multiple devices.

Cons

I wish you could have an automated report on which it sends you an email as to how many endpoints are behind on updates after a certain period of time. Fixing a small issue, such as a single blocked program, can be difficult. I wish they had something to remind me of what my password is cause i always forget it.

Review Source

RC

Ronda C.  
Executive Assistant  
Market Research  
Used the software for: 2+ years

### "Set It and Forget It"

October 30, 2018

4.0

Our IT company recommended Webroot for our small business. We have many types of machines which are not connected via a network. Webroot has been terrific and was exactly what we needed! The price was certainly right for our small company.

Pros

The biggest upside to this software is that it works in the background. I have to worry about it only one time per year to renew.

Cons

Sometimes I forget it is there working, so I have to set my calendar for renewal.

Review Source

mS

maggie S.  
dir bus development  
Information Services  
Used the software for: 2+ years

### "webroot is awesome"

October 9, 2018

5.0

We have been using Webroot secure anywhere dns protection for over two years and have had not security issues since we started

Pros

The ease of use... the rapid response - ease of contacting clients when there is an issue

Cons

nothing I don't like - this is great software

Review Source

VR

Verified Reviewer  
Employment Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Safe to use!"

November 27, 2018

5.0

Pros

I feel safe when I have this software on my work computer. We have protected information on our lap tops and this software gives me piece of mind.

Cons

I like everything about this software protection.

Review Source

VR

Verified Reviewer  
Manager, Sales and Operations  
  
Used the software for: Less than 6 months

### "Great firewall security"

February 7, 2018

5.0

Pros

Webroot helps us with the need for anti-malware, anti-virus nd improved firewall security. it also help a lot with vulnerability scanning which is essential to our business.

Cons

It may take a while to get it going - we had some trouble purchasing and deploying. but otherwise it has been a great asset for our team.

Review Source

Response from OpenText

February 28, 2018

Thanks for the taking the time to review Webroot! We're happy to hear that you're enjoying your experience. I would be interested to hear more about your purchasing and deploying experience and how we could improve that process. Please feel free to email Wcommunity@webroot.com if you're able. Thanks again! Drew Webroot Community Team

VR

Verified Reviewer  
Co op- IT assistant  
Higher Education  
Used the software for: Less than 6 months

### "Bang for your buck"

December 12, 2018

4.0

Pros

Great detection rates > 96% in our tests. Can't beat the price. Light on system

Cons

UI is not very intuitive. Limited testing data

Review Source

BH

Bart H.  
Sr Accountmanager  
Information Technology and Services  
Used the software for: 2+ years

### "Next level DNS protection"

October 22, 2022

4.0

We use it as extra addon security layer for our customers and as webproxy filtering solution in a MSP business model to our customers. In combination with Webroot Anywhere it works realy good!

Pros

Also MSP solution, combined in the Webroot Anywhere solution it's a next step of Security!

Cons

It works fine, there are no features we don't like!

Review Source

SM

Steve M.  
sales  
  
Used the software for: 1-2 years

### "My experiences with using Webroot on my devices"

April 6, 2018

5.0

Webroot protects me from malicious apps as it blocks them before they can infect any of my devices. It makes sure that the websites you are browsing and downloads are secure. I forgot to say that is has a lost device feature that helps you find a device that has been lost or stolen. Its probably nit the best anti virus out there but I like it and it is easy to use.

Pros

This software allows you to use it up to 4 or 5 different devices under one membership I have it installed on my Desktop, cell, tablet, and Lab top. No matter which device it is on I dont ever have a problem with it slowing up any device or causing it to hesitate when the program is running in back ground or scanning for viruses. I love this software and it is very user friendly it does what it is supposed to, and protects all my devices in my opinion.

Cons

It is a cloud based network so connection problems could affect its performance. I dont have that problem to often but I have noticed it once or twice. What would really make it better is if they had live support and help instead of just email and telephone support, it would be more convenient , and when I have any questions or issues they would be taken care of alot quicker and easier.

Review Source

Response from OpenText

April 10, 2018

That's great to hear! We are always thrilled to hear how much our customers like Webroot!

rW

rahshee W.  
Security incident response  
  
Used the software for: 6-12 months

### "I would recommend Webroot to everyone"

May 25, 2018

5.0

Webroot is a good anti virus and you could use it on all your devices

Pros

Honestly, I dont have alot of experience with other anti viruses but I feel this one does deserve a good review. I have been using it for almost a year now and I have hardly noticed in running on my PC because I have not had any issues with it causing my PC to run sluggish or slow up so far. I also have not had no viruses detected since I been using it so i truly believe it does what an antivirus is supposed to do. I found out that when I bought my license I could also use the same membership on up to 5 different devices so I put it on my brothers PC and our cell phones as well. so basically I feel confident that our devices are covered by a well made virus program. When you do a scan and it does find a file you can look at the details and than decide what you want the program to do with it.

Cons

I really dont think I have any cons to say about this program. It could have more features installed that would automatically optimize, defrag and clear duplicate files on your PC when it is running a scan. If you do a deep scan instead of a quick scan it takes way longer for it to finish.

Review Source

SW

Sally W.  
Bookkeeper  
  
Used the software for: 2+ years

### "Easy to use. No need to keep installing updates, it will automatically update."

January 19, 2018

5.0

Pros

I was a huge Norton fan until I purchased a new computer from Best Buy. They recommended this program and included a free trial. I was highly skeptical, but they convinced me to give it a try. I love the fact that it doesn't install a lot of files on your computer and uses very little space. It has not changed the speed of my computer either. I am very happy with this program and it is working perfectly. I love the piece of mind you get by using Webroot to protect your computer.

Cons

You have to be careful when you renew this program. They will send you a renewal price, but it will not be the lowest price you can find. If you purchase off eBay, make sure you confirm the activation date. I purchased one and there were only 7 months left on the 1 year subscription. Best Buy will activate on the date of purchase even if it has not been activated.

Review Source

Response from OpenText

January 22, 2018

Thanks for sharing your feedback with us, Sally! We look forward to continuing to protect you for the foreseeable future. Warm Regards, Josh P. Digital Care Coordinator

VR

Verified Reviewer  
Staff Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Webroot keeps my software and data safe and secure"

October 19, 2017

5.0

Security

Pros

I like that it keeps not only my laptop but other devices safe from viruses and hackers. I like that it scans my laptop on its own.

Cons

I would like to see more updates on the status of my computer and in depth information regarding that.

Review Source

Response from OpenText

October 23, 2017

Thanks for sharing your feedback with us! We'd love hear more feedback in regards to the types of updates you'd like to see: SocialCare@Webroot.com Warm Regards, Josh P. Digital Care Coordinator

LR

Luca R.  
Sig.  
Information Technology and Services  
Used the software for: 1-2 years

### "Webroot DNS Protecrion"

March 17, 2022

5.0

It solved the problem of protecting some notebooks from representatives outside the company, which were difficult to follow. Today I can keep them monitored from a single web interface.

Pros

The simplicity of configuration and distribution on different PCs

Cons

Nothing to report at this time. There are no things I didn't like

Review Source

Response from OpenText

April 22, 2022

Love to hear that you're nailing that use-case of monitoring multiple laptops from a single interface. Thanks for leaving us a review!

Similar Products

Featured