# Bonterra DonorDrive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bonterra DonorDrive Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/143072/DonorDrive

---

# 

 Bonterra DonorDrive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bonterra DonorDrive

## What is Bonterra DonorDrive?

Bonterra DonorDrive helps medium and large nonprofits raise more money. With DonorDrive, organizations like MADD, Childrens Miracle Network Hospitals, JDRF, American Foundation for Suicide Prevention and World Vision have raised more than $1 Billion.

## What is Bonterra DonorDrive used for?

[Fundraising](https://www.capterra.com/fundraising-software/)[Event Management](https://www.capterra.com/event-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

83%

Neutral

14%

Negative

3%

Starting price

$2000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Bonterra DonorDrive alternatives

Highest Rated

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (97)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contribution Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View donor contribution history, track how much money have been raised over time and measure progress

Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Donor Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Event Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Mobile Giving

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to make a donation from a mobile device/app

Payment Processing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Bonterra DonorDrive 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Electronically collect payments for goods or services

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Designed for events that occur online

Activities related to raising money for a specific cause

Games or game-like elements to track progress and reward accomplishments

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Accept, record, and reconcile financial transactions

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Get Advice

We can help you find the software with the features you need.

Features

3.9 (36)

3.9

Based on 36 reviews

## Pricing

Value for money

4.1 (31)

Basic

$2,000

Value for money

4.1 (31)

4.1

Based on 31 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (33)

4.6

Based on 33 reviews

## User reviews

Overall rating

4.2

Based on 36 reviews

Filter by rating

5(15)

4(15)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Associate Director, Four Diamonds

Non-Profit Organization Management

### "Best Peer-to-Peer option, hands down"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2022

DonorDrive is an awesome group to work with. They care about their clients, and they are responsive to issues. Data access is excellent, dashboarding and participant information is really quite good.

Pros

DonorDrive has been vital for our fundraisers. It is the best in-class software for peer to peer fundraising, and is quite solid for other types of digital fundraising as well. Their new mobile app is incredible and extremely fast.

Cons

It takes a bit of time to set up, especially in a large ecosystem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Beau K.

Graduate Assistant to the Dean of the Woodbury School of Business

Higher Education

### "Good Service When Not Crashing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 3, 2019

We are able to outsource our philanthropic websites instead of creating and managing one ourselves. The websites are surprisingly attractive and easy to use/manage. It saves our company a lot of time and money to use their services. However, it seems as if they have no cyber security for DDoS attacks. Our customers were getting double and triple charged for a week from the attack. Also, they do not automate certain functions that should be automated, like platinum upgrades for Extra-Life.

Pros

My favorite part of DonorDrive as a user is that all of their websites are similar formats (on the admin side). We source a couple websites with them and if you know how to work one website from DonorDrive, you can work with the other ones as well. DonorDrive makes websites that are very easy to control on the admin side. I am not an IT professional but I can answer almost any troubleshooting inquiries that I receive.

Cons

I dislike how hard it is to help our customers that are trying to donate in Canadian Dollars. On our website, Canadian donors can choose CAD to pay with; however, many of them send us tickets that show they paid in United States dollars, which means they paid more money in CAD then they originally wanted and usually need refunds of a few bucks here and there. There are many issues for Canadian donors. On top of that, DonorDrive usually takes a while to respond to bugs - I would like quicker customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jaden W.

National Participant Experience Coordinator

Non-Profit Organization Management

### "Excellent Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2019

I use this software on a daily basis. My experience with DD has been approximately 98% positive. This is a superior program and I would not hesitate recommending this program to anyone.

Pros

This software is very user-friendly and accessible, both administratively via the back end and publicly via the front end. One of the features I enjoy most, is to be able to login as one of the participants (without knowing their password) and make any requested changes. I also love the ability to with-hold tax receipts for ticketed events. Also, I love the new livestreaming option for DIY events! Also, the customer service is excellent. I love having a support team, who usually is able to help with my requests same day or next day. Finally, I like that it has the ability to assign a generic email address to participants who do not have one (e.g. children).

Cons

One of the cons with this software is that we are unable to create multiple pages for an FYI event, without creating a separate event all together. It would also be great if we could create a photo album for these events. In addition, I wish that the email was not the identifying factor and so that multiple constituents could use the same email address.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

eCRM Project Manager

Non-Profit Organization Management

### "DonorDrive Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 8, 2019

Overall it's great, the Customer Services is amazing and they listen!

Pros

The set up of the software and ease of use

Cons

1\. Missing enhancement 2. Lag Time on reports at times 3. When something is added to the system it might "break" something else and it's not caught until after the fact.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rebecca B.

Admin Support

Fund-Raising

### "What's Not To Love"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 13, 2018

DonorDrive is a game changer in the peer to peer fundraising world.

Pros

The ease of use and the functionality of the software. The amount of money we have been able to fundraise has skyrocketed over the years due to peer to peer fundraising and the use of DonorDrive.

Cons

Sometimes this software can be confusing for older generations to use, if they click off a fundraisers page they do not know how to get back to it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Associate Director

Higher Education

### "Fantastic in helping with personalization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 28, 2018

Pros

Personalization and ease of use for user and admin Customer service was always immediate and extremely helpful

Cons

Design options are limited Offline donations are tough for clients to use Using DD profile for different events

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Andrew V.

Dance Marathon Manager

Non-Profit Organization Management

### "DonorDrive is a great tool to manage multiple custom events in one place."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 1, 2018

Pros

The best part of DonorDrive is the ability to segment administrative controls to various stakeholders. This allows you to give people just the right amount of control to accomplish what they need to, but not enough to mess anything up.

Cons

DonorDrive isn't as intuitive as it can be, or as much as some similar products. The ability to customize things is great, but there's a learning curve on how to accomplish that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Derek L.

Manager, Dance Marathons

### "DonorDrive is a great tool for peer-to-peer fundraising"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 1, 2018

DonorDrive is a great resource for my students. I love many of the functions DonorDrive has available and I'm not sure if any other peer-to-peer fundraising sites can really compare. The benefits of using DonorDrive outweigh of the negatives.

Pros

Ability to schedule messages to participants and set up trigger notifications Email campaigns make it easy to reach out and connect with all participants and donors Insights for communication sent to participants and donors via email campaigns is great - looking forward to insights for scheduled messages and triggered notifications!

Cons

Information for custom registration questions lives in a different space than custom reports. I wish i could pull a custom report that includes custom questions. There is no ability to schedule what time notifications go out. There is no check-in option for events. I have to run a report, export it, then either print it or have it on a shared drive for check in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BC

Bailey C.

Associate Project Manager

Non-Profit Organization Management

### "DonorDrive Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 1, 2018

Tons. Donor Management and no hassle payment processing. Tons of stuff actually.

Pros

The ability to create and manage multiple events and transactions is great. Also being able to pull reports on the fly is pretty nice.

Cons

The lack of ability to pull in already created questions while building a form is a downer. Also, no ability to upload an XML or any kind of file to auto-create sites. Hurts. My. Soul.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Ted G.

Director of Marketing and Communications

Non-Profit Organization Management

### "Great design capabilities. Required some arounds for unique events, but lots of functionality."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 23, 2018

Great looking site with modern, dynamic feel. Simple integration of donor data into display results.

Pros

Good design, modern feel, nice responsive optimization. The integration of data throughout the various parts of the platform is excellent, offering some good cross-reference and dynamic display with donors/participants, goals reached, etc.

Cons

Although there is much functionality and variety within the platform, there are alos many constraints. There were few ways to truly customize the event structure, the ticket sales, or the display of some data/information throughout.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143072/DonorDrive/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)