# Page 5 | Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Restroworks the right Restaurant POS solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142877/Restroworks/reviews

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Restroworks

4.9 (566)

[View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 3rd, 2026

# Page 5 - Reviews of Restroworks

## Showing most helpful reviews

Showing 101-125 of 566 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Akshay K.  
Asst.Manager Accounts  
Restaurants  
Used the software for: 1-2 years

### "Great Billing system for Resturant "

March 31, 2026

5.0

Restroworks help us to manage the billing in the correct way. Able to manage the multiple tables at one glance. Reports gives us the best way understand to sales items wise.

Pros

Restroworks is best restaurant management software for billing. Bug free system which provides integration with Swiggy and zomato for online ordering. We are using this billing system at our outlets vaule for Money. Support is very good.

Cons

No dislikes Great restaurant management software to manage the billing I would recommend other as well .

Review Source

PK

Priyanka K.  
Operations Manger  
Restaurants  
Used the software for: 1-2 years

### "Dosa Coffee - Kalkaji - Review "

February 2, 2025

5.0

Pros

POS Billing is working fine and easy to use and reporting is best to help and analyze the sale. Online integration is help to manage operations very well.

Cons

Right now all is working best and overall is good

Review Source

YB

Yashwant B.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Pos Application with all the Supportive App and Modules."

May 25, 2025

5.0

Pros

We are using this application for almost 2 year, In Covah We have strated this ansd now we have strated this application here in Congo, Gurgaon. Aplication is super easy and easy to manage the process. Team members are helpfull and \[sensitive content hidden\] helped us a lot to define the process and again we want to thanks him for his onsite support. We have using the Academy learning tool for training the staff and also we have QMS table reservation to manage and track all the bookings. We have integrated with Pinelab and payment process is very well defined.

Cons

In Inventory there are very so many steps and long process which need to follow to start the boh part at the backend. and we havce aling different- differnt staff to perform the task.

Review Source

SS

Suresh S.  
Asst Accounts and Admin  
Food & Beverages  
Used the software for: 1-2 years

### "One of the easiest & most user friendly platform i have used. "

December 5, 2025

5.0

Restroworks is really user friendly in term of billings & reporting .The support team is responsive and regular updates make the experience even better.

Pros

In Restroworks the customer support is very good, whenever we require any help the team is ready to help always.

Cons

kindly increase date for bill edit period in the find bill section . Currently there is 3 days time period to edit the bill.

Review Source

SD

Saurabh D.  
Asst IT Manager  
Hospitality  
Used the software for: Less than 6 months

### "User Friendly Software - Experience by Royal Orchid Central Grazia"

May 5, 2025

5.0

We are using Posist for our order punching at the restaurant and for punching room bills. Accounts team is checking reports on a daily basis to see the overall performance of the revenue centres. Bill posting to our PMS, Hotelogix is very smooth.

Pros

The application is easy accessible from anywhere, being cloud application it's very easy to manage the application from anywhere unlike our previous application where physical presence at the property was required to make any changes. There are lot of detailed reports available in the system like TTR (Transfer To Room) to check all the bills which are transferred to room, BTC (Bill to Company) report to check the details of all the credit bills and lot other payment and sales reports to make our life very easy. Posist being on Cloud make it very easy to manage, we don't have to take regular backups as it's entirely on the cloud. \[sensitive content hidden\] from implementation team was very helpful, he supported us even after his shift timings. Academy application is very helpful in understanding the application at our own pace and comfort, it also helps to go back and understand any thing if we have any query.

Cons

We are still new to the application, we will only to able to mention anything once we have full experience with the software.

Review Source

pK

priya K.  
supervisor  
Food & Beverages  
Used the software for: 2+ years

### "Magnolia Bakery - Indiranagar Review For Restroworks"

November 8, 2025

5.0

Pros

the reporting and the billing has many good features and the customer service is extremely friendly.

Cons

Overall its a very good product not thing to dislike for now. The customer service is very helpful...

Review Source

Response from Restroworks

November 14, 2025

Dear Priya, We're delighted you had a great experience with Restroworks. Thank you for your feedback. Best, Team Restroworks

SS

Sushil S.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Great Features, but Passcode Validation Is Complicated for Staff"

October 16, 2025

5.0

We can generate the reports in PDF and Excel. We can update the report scheduler for the specifc user. We can update the station wise print for different printers

Pros

Application is simple and perfect for Fine dine. Process is will defined and good. Team support is good and available all the time.

Cons

Passcode process to validate the user is lenghty and tough to understand for the staff, Rest all is ok

Switched from

[CSAT.AI](https://www.capterra.com/p/230471/CSATAI/)

That was system based application and we want to move forward to the cloud.

Review Source

Response from Restroworks

December 3, 2025

Dear Sushil, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

LK

Lakhan K.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "A very good Application and We are happy with it."

March 10, 2026

5.0

Pros

We are happy with the application. It is working fine and it is a user friendly application. Their support is very good.

Cons

As of now nothing to dislike in the application. The application working fine there are no issue. We get support whenever we need it.

Review Source

BG

Banty G.  
Senior Team Member  
Restaurants  
Used the software for: 1-2 years

### "Amazing Application - Review by by Dosacoffee"

June 20, 2025

5.0

Pros

application is incredbility simply and very helpful and user friendly, making it ideal for beginners. The backend support team is also very responsive and commendable, ensuring a smooth overall experience with wide range of features. Thanks for quickly and best support.

Cons

So far, there are no dislike. The application performed well functions smoothly, making it easy to use for everyone.

Review Source

AM

Aival M.  
Manager  
Restaurants  
Used the software for: 2+ years

### "BEST BILLING POS SOFTWARE IN MARKET"

March 9, 2025

5.0

The Billing Software we are using is the best in restaurant technology. It is smooth and easy for the staff to use.

Pros

The software is very easy to handle and manage. It is user-friendly, and new users can learn very easily and quickly. It is helpful in generating reports. Overall, the work is fine. Customer support is great. Lots of features are available.

Cons

No dislikes as we haven't noticed anything for negative feedback But the overall application is better to run the restaurant operations without any difficulties.

Review Source

SK

Suraj K.  
IT Executive  
Restaurants  
Used the software for: 1-2 years

### "Brikoven Review for Posist "

February 8, 2025

5.0

We are happy with the posist services and they are very supportive. they are also available in the night shift for the help.

Pros

Posit software is good and it is very supportable. billing and reports functions are good to use and also help to validate the data.

Cons

Sometimes our online orders missed on POS,

Review Source

DK

Dilip K.  
Restaurant Manager  
Restaurants  
Used the software for: 2+ years

### "Sbarro Oberoi Mall Review"

June 6, 2025

5.0

Pros

When we tried to call support and unfortunately if the call doesn't connect then we received the call immediately after few minutes from Restroworks support. The Help we get from Restroworks is really commendable.

Cons

Everything is good in the restroworks software so right now we don't required any improvement in the software.

Review Source

RJ

Renuka J.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Feedback for POSist Inventory "

February 8, 2025

5.0

Overall experience is good with POSist, support helpline is available 24\*7 for help.

Pros

The posit inventory module is very fast and usable. the billing operation is very good.

Cons

Nothing else for now, it would be great if we can able to generate the stock reports of one year

Review Source

PC

Prem C.  
Accounts And Finance  
Food & Beverages  
Used the software for: 6-12 months

### "Very Good App with Supportive 24/7 Staff"

March 24, 2026

5.0

Simple to use and Good support by the support team. 24x7 Support available No Issue at the ground level, working good

Pros

Very Good Application and Have supportive Staff. 24X7 support Available, Rahul Rai is good member of implementation team and very supportive. Reports are goods but need 1 link for all the selected month.

Cons

For Now after almost a yearwe have no faced any Bug and issue, Working fine and properly as required.

Review Source

NT

Nitish T.  
GM  
Food & Beverages  
Used the software for: 2+ years

### "Review From AMA cafe"

March 1, 2025

5.0

Pros

Easy to reach and availability every time.

Cons

Understanding of issue and and its expiation.

Review Source

SJ

Shashank J.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Nutcracker Powai"

February 25, 2026

4.0

At cluster level we can have different prices for dine in, take away and delivery which helps in maintaining different prices across the tabs. Its a user friendly application which allows waiters and stewards to take orders from different tablets if main counter cashier machine is busy. This help alot in maintaining the operation flow. built-in reporting to identify top-selling products, peak hours, and seasonal trends, which informs better stocking and staffing decisions.

Pros

Supports various payment methods, including credit/debit cards, digital wallets. Reduces customer wait times through faster and accurate billing. Captures and stores customer purchase history and preferences (CRM). Enables staff to take orders and process payments on tablets reducing bottlenecks at the counter.

Cons

There is alot of publishing needs to be done and during publish system halts saying menu updates in progress this should not halt operation even for a minute.

Review Source

NK

Nasiruddin K.  
Area Manager  
Restaurants  
Used the software for: 2+ years

### "Great Service of Restroworks"

June 6, 2025

5.0

Pros

The Variance report we found very useful. The order taking process is flawless for Dine in, Takeaway and Delivery orders.

Cons

We want a dispatch Kitchen Display system which we know that Restroworks software have it. We will coordinate with Restroworks team to configure the same.

Review Source

RS

Roshan S.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Review by Punjabi By Nature DLF Phase-4"

May 1, 2025

5.0

Overall experience is Good , no issues support also good. Time taken for the implement is very fast.

Pros

Restroworks billing is very. Reports are very much in detail and can generate reports for multiple outlets

Cons

As of now no any dislikes found in posist, great support always there from the team.

Review Source

NK

Nagaprasad K.  
IT Executive  
Hospitality  
Used the software for: Less than 6 months

### "Exceptional Support and Powerful Features: Restroworks Transformed Our Restaurant Operations"

April 3, 2025

5.0

What made the experience even better was the exceptional support we received from \[sensitive content hidden\], in particular, went above and beyond by staying until 2 AM to assist us with the night audit. I was just amazed by his dedication and support. They were both incredibly dedicated, offering personalized assistance and ensuring everything was running smoothly. Their commitment to helping us make the most of Restroworks made a huge difference in our overall experience.

Pros

I’ve been using Restroworks for a while now, and I can confidently say it’s an amazing tool for managing restaurant operations. The software is incredibly intuitive and easy to use, making it a breeze to handle everything from point of sale (POS)

Cons

None. Every Feature Makes Our Operations Easy

Review Source

BS

Balwant S.  
Restaurant Manager  
Restaurants  
Used the software for: 1-2 years

### "Happy withh the Restrowork software service"

June 23, 2025

5.0

Pros

The CRM feature is the best option we liked in the software. Once we put the customers details with name and number it automatically saves in the software. So whenever the same person visits the restaurant, we just have to put his number or name in the CRM box and all details automatically popped up in billing page.

Cons

All is working well in the software. We are not facing any issues currently. The Service is up to the mark.

Review Source

BK

Binod K.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Restroworks Review By M BAR & KITCHEN"

May 11, 2025

5.0

We've been using the app for almost two years now, and it’s been really helpful. Over time, we've tried out a lot of its features and they’ve made things much easier for us.

Pros

The reports are super detailed and easy to use, you can pull them for any time period you want, which makes checking our numbers really simple.

Cons

Honestly, there’s nothing to dislike, there are so many useful features in the app that it really covers everything we need. It’s been a smooth experience overall!

Review Source

MR

Manisha R.  
Chef  
Restaurants  
Used the software for: 2+ years

### "Review from Sbarro Vivian Mall"

July 1, 2025

5.0

Pros

The software is easy to use. Settle bill is also easy. We can take details from the client before settling a bill and the same customer details reflect in the bill print.

Cons

Every feature is best in Restrowork software so I am not able to find any dislike in the Restrowork software.

Review Source

BP

Biswajit P.  
IT Manager  
Hospitality  
Used the software for: 6-12 months

### "Good Support from the Vendor"

March 10, 2026

5.0

I have connected to the support QR code ordering issue. The issue is got resolved in quick time. I did not need to follow up much.

Pros

The customer support is very good. Also we are efficiently managing the restaurant with this software.

Cons

There is no such point at this point of time. I am looking after this software since a month as an IT person but it works really well.

Review Source

RH

Rakesh H.  
Senior Accounts Executive  
Restaurants  
Used the software for: Less than 6 months

### "Ambedo Kitchen Taproom, Bangalore Review for Restroworks Pos Software"

November 4, 2025

5.0

Pros

I had numerous conversations with \[sensitive content hidden\] about the software integration and FOH setup. He provided excellent support and guidance throughout, and I truly appreciate his helpful attitude and understanding during both the implementation and training processes. At this early stage, I can't share much about the POS itself, as we are just getting started.

Cons

At the moment, I do not have any dataset available to use for comparison or to provide feedback on potential updates for the POS.

Review Source

Response from Restroworks

November 14, 2025

Dear Rakesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

VL

Vijay L.  
Cashier  
Food & Beverages  
Used the software for: 2+ years

### "Review from Shizusan for restroworks"

May 16, 2025

5.0

Over all exp is good for us no any challenge faced for now in software

Pros

We always get very good support from posist support team. We are using this software for last 7 years and it makes operation so smooth

Cons

As of now, there is nothing extra required for now in software

Review Source

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