# Page 3 | Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Restroworks the right Restaurant POS solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (566) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 3 - Reviews of Restroworks ## Showing most helpful reviews Showing 51-75 of 566 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BR Basant R. General Manager Hospitality Used the software for: 2+ years ### "Implementation experience with \[sensitive content hidden\]" January 7, 2026 5.0 Overall Experience with Restroworks so excellent with implementation phase and support. The application has ease of use with the the vast features. Pros From the last one month we are using Restroworks and found smooth implementation and support during the implementation is very help full and the implementation consultant \[sensitive content hidden\] is always ready to help even in odd timing - late nights. Cons Sometime support number is unable to connect with respective person. and then we redirect to support where ticket transfer to that person and then follow happening this could be little better. Review Source SK Sanket K. Operations Manager Restaurants Used the software for: 1-2 years ### "Cheelizza -Mulund - Review For Finest Application - Restroworks " February 17, 2025 5.0 Pros I am using POSIST restroworks from 2 year and Stock inventroy is wokring fine and Billing and is simplified with online integration and reporting that provides real-time updates on restaurant billing and sales data and customer data features is also, good. Cons When we punched a customer bill, at that time whne we received a Online order then punched items in bill is refresh and we needs again punch a order. Please update this funtion for smotth operations. Over all is good. Review Source RK Rajan K. IT Manager Hospitality Used the software for: Less than 6 months ### "Best software for Hotels F&B outlets" June 10, 2025 5.0 The application being used at our restraunt, bar and IRD at the hotel. We are using the application to punch customer orders, We are also using posist for reporting. Qr application is also being used to place orders. Pros Restroworks has helped us a lot in sppeding our operations, our old application used to take a lot of time to print, generate reports etc. whereas everything happens in realtime with restroworks. Team is using audit related reports, daily sales reports, NC report, TTR report etc in order to get insights of the day in accurate manner. The application being on cloud has great advantage, it is speedy, there is no risk of server failure as everything is on cloud. The entire F&B and Accounts team has adapted to the application as they are very much satisfied with the functioning of the applications. Our experience of working with \[sensitive content hidden\] has been very good, he has precise knowledge of every section of the application. KOT and Bill printout is very easy to read and understand, the guest can understand every details of the bill . Staff was very excited to use academy tool as hey have used such a service for the first time where they can learn the application at any time by watching small videos. We are also using qr ordering so that customer can place order directly from their mobile phone by sitting on a table or directly from their rooms. Cons Everything is up to mark and we are getting what we expected from the application without any issues. Review Source RP Rahul P. Manager Restaurants Used the software for: 1-2 years ### "Tacobell Airoli" December 24, 2025 5.0 Application is useful to do business with zero downtime make it more sufficient and reliable. We have more third party integrations which has been successfully integrated with posist. We are satisfied with the overall experience with the application. Pros One of the most useful application to do billing with a easy interface for users to do billing. Application has all the features which meets our requirement in terms of business and operations. We have multiple printers, kitchen display screen, pos and everything is working fine with the application. Cons Addons should be more classified in reports. other then that there is no issue If there is anything else we will keep you posted Review Source RS Rajen S. Restaurant Manager Restaurants Used the software for: 6-12 months ### "Good Experience by Hot Breads" May 23, 2025 5.0 We are using Posist to take customer orders and also enter orders through Talabat and Noon. We are also using this to plan our resources using the reports available. We are also working on to start the inventory system. We are using Cockpit app to check our sales live on our phones. Pros Posist has helped me to reduce my workload, it is easy to operate and learn. We are checking sales reports like the Daily sales summary report to understand our daily sales performance. We also check and compare staff performance through staff reports present in the system. Posist being on the cloud makes it very easy to use, we can access the reports and admin from anywhere. Academy helped us to learn a lot about the application, we used the application to learn whenever we had time from our operations. Our implementation journey with Vishal went very good and smooth, he helped us a lot during the implementation phase. The way Vishal explains is very easy to understand. The application is very easy to explain to the staff members and also we find it easy to fin solution to any problem. Cons So far soo good, there is nothing to dislike anything as of now, will surely update if anything comes in future. Switched from [Zip](https://www.capterra.com/p/229012/Zip/) Zip ERP is very complicated, support is horrible, they are not updating the application. Review Source AJ Akshay J. Sr. Operation Executive Food & Beverages Used the software for: 2+ years ### "Restroworks POS Feedback from BWC" October 29, 2025 5.0 We have access to multiple reports in this application, all presented in a format that is very easy to understand. I use the daily sales details and summary reports every day. Pros This application is very easy to use and user-friendly, especially in QSR outlets. The software is comprehensive and covers a wide range of features. Operating it is straightforward and hassle-free. Cons At this moment, I don't have any dislikes regarding the POS Application. if you have any concerns Restoworks team is very helpful. Review Source Response from Restroworks November 14, 2025 Dear Akshay, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks VS Vinod S. F n B Controller Food & Beverages Used the software for: 2+ years ### "Irish House, Goa Feedback for the Application" December 11, 2025 5.0 Before taking the orders we have to place our passcode to punch anything and will show this on his name, We can also check the User wise reports to analyses. We can maintain our records with the restroworks central CRM. Pros Restroworks is a perfect application for the Finedine restaurants, We are using the application in our daily process and we are happy with the features and services provided by their team. In our outlets we are having central CRm option which helps us to maintain the our customer data and records. Cons We are not having open Foods allowed here and this is a problem for us. nothing as off now any dislike Review Source SG Sumit G. Manager Restaurants Used the software for: 2+ years ### "Call Chotu Paschion Foods" February 26, 2026 5.0 Recommended to all chain outlets because they have BFCD structure where you can easily manage your all outlets menu with single clicks Pros Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments integrations as well Cons Sometimes support system is not available when we are facing restroworks login issues, rest everything is fine. Review Source CM Chandra M. Manager Restaurants Used the software for: 6-12 months ### "Tacobell at Mayur Vihar" March 13, 2026 4.0 Easy to use, excellent reporting, fast billing, helpful support team, and great for multi-location outlets. Fast billing, strong online order integration (Swiggy/Zomato), and real-time inventory tracking. Reliable for high-paced operations, with a "Digital Ordering Suite" (QR orders, kiosks) Supports numerous payment options (Paytm, EDC) and third-party API integrations, which help reduce manual errors. Pros A fast, user-friendly POS for high-volume dining, supporting table management, split billing, and quick service. Contactless dining, including RestroSCAN (QR-based ordering), RestroGO (self-ordering kiosks), and RestroAPP (food delivery app). Centralized system to manage menus, pricing, and operational data across multiple branches in real-time. Cons The application is working fine. As of now, nothing to dislike. We get the support whenever we required. Review Source AT Abhishek T. Manager Hospitality Used the software for: 2+ years ### "Easy-to-Use Billing POS That Simplifies Orders, Tables, and Sales Tracking" January 31, 2026 5.0 We have 200+ billing reports. All of the reports are very simple and easy to use. We also have a report scheduler. We updated the reporting requirements so the system sends the reports every day to this email. Pros Very good application for billing POS. The POS interface is very easy to understand and very helpful for day-to-day operations. It’s also easy to punch orders, check table availability, and review sales details. Cons As of now, I don’t have any dislikes about the billing application....... . . .. Review Source AM Ardhal M. Manager Restaurants Used the software for: 1-2 years ### "Nature Walk Tacobell" January 23, 2026 5.0 Reporting Feautures along with report scheduler is the best thing which posist have. Kitchen display system is very acccurate in the orders flow. Managing of aggregator through enterprise level is spectacular thing in application Pros Billing is fast and the software performs with stable reliability during operations. Online Orders integration are available. Multiple payment options that help a lot for bill settlements. Cons We are using Restroworks for a very long time and nothing is dislike about Restroworks. No issues as of now. Review Source AS Anil S. Manager Hospitality Used the software for: 2+ years ### "Breworks Feedback For Restroworks" March 3, 2025 5.0 The overall experience is good. The software is very easy to use and navigating it is very smooth. Also report generation helps me understand what is happening in my restaurant and help reduce my expenses Pros The punching interface is good, and restroworks always gives the correct reports of data to analyze the things. Cons Everything is good in the Restroworks, but sometimes reports takes time to generate. Review Source BB Bandana B. Ambasedder Restaurants Used the software for: 1-2 years ### "Review by BrikOven - Indiranagar" June 17, 2025 5.0 Pros Restroworks it's a reliable and user friendly software that greatly supports daily operations - from billing and printing and monitoring sales and revenue. Its intuitive dashboard and details reports make it easy to track performance. Cons application offer so many features that it cover all our needs. overall, it's been a smooth and hassle free experience and there is nothing to dislike. Review Source PA Praveen A. Manager Restaurants Used the software for: 1-2 years ### "Billing Process Feedback Of matchless" March 4, 2025 5.0 POSist support team always available for support for any issue related to software, they listen the problem and analyze the issue then they resolved the issue. We are using the software from last 1 years so we have not faced any challenges. Pros The billing process is very smooth as compare to other software. we prepared the reports at the day end so the reports session are very easy to get the data. CRM and online integrations are also good. Cons Non of the point to share here but there is one feedback if you can provide the year stock data in the one link Review Source PN Priti N. Restaurant Manager Restaurants Used the software for: 6-12 months ### "Billing Review from Love and Cheesecake NESCO - Goregaon" November 27, 2025 5.0 I have used several other applications also previously, this application has a category features which is easy to navigate within the super category and category which is easy for the billing side. Pros Restroworks Pos Billing is easy to handle on a daily environment. We can remove and add several things in the billing screen and it is working fine. Cons Several times we face issue of swiggy and zomato order where it is not landing on the Online order page. Switched from [Planview Barometer](https://www.capterra.com/p/166201/barometerIT/) It was the decision of the higher management to change it. Review Source SS Subham S. Manager Restaurants Used the software for: 2+ years ### "Effortless User Management with Quick Role Assignments" October 28, 2025 5.0 Pros Creating users and managing their permissions is straightforward in the software. It allows us to set up predefined roles, which makes it much quicker to assign the appropriate rights to restaurant users. Cons From my experience, Enterprise reports have proven to be the superior choice, and I find myself consistently selecting them instead of deployment reports. Customer Support is constant. Review Source Response from Restroworks November 14, 2025 Dear Subham, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks RK Rishab K. manager Accounting Used the software for: 1-2 years ### "Nice software in Hotelogix" April 2, 2025 5.0 overall i am totally satisfied and Mr.\[sensitive content hidden\] helps in terms of printing thanks to him as well Pros posist is very good in hitelogix terms as we use night audit as well and it sync so fast. Cons sometime due to our complimentary bill it getting delayed in syncing of bills Review Source BS Bhupendra S. Admin Food & Beverages Used the software for: 2+ years ### "Kiosk Review Asia Seven " January 31, 2026 5.0 Pros Best Part is the implementation process and real time support in the market there is lot of software but the key difference is quick support and quick resolution the best part is for restroworks Cons Nothing as much but yes there is lot of present universe to improve and evlove the software according to modern world Review Source PR Parvathi R. Co - Founder Hospitality Used the software for: Less than 6 months ### "WarmDish Co X Restroworks Review" October 16, 2025 5.0 The Best! Superb software to work with daily, back end and setting up the system to suit each outlets individual need is also super easy and convenient Pros One stop solution for all restaurant management requirements, incredibly user friendly, great support team 24/7 Cons Secondary language options could be added in the kiosk module, makes regional guests more comfortable Review Source Response from Restroworks December 3, 2025 Dear Parvathi, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks NG Nikshith G. Manager Restaurants Used the software for: Less than 6 months ### "Chandra Layout Tacobell" February 24, 2026 5.0 Improved billing options best reporting features. Swiggy zomato paytm connectivity helps in getting sync with other aggregators and their services. Implementation team helps in getting the application delievred as and when required. Pros One of the best application to for restaurants. New user can easily punch orders and drive the billing application easily. Which is very easy to learn and get hands-on. Application rollout has been done very smoothly by restroworks team. Its a web based application from which we can track the sales data live through reports. Cons Application system has fast payment process which is quick and reduces customer time and service speed The applicaton provides in depth sales details like Sales trend, staff perfomance and product popularity. The application provides digital recording of sales which makes transaction tracable and improved accountability. Currently there are no cons as of now will keep it posted as and when we have anything about it. Review Source AK Anil K. Operation Manager Restaurants Used the software for: 1-2 years ### "Taccobell, Epicah Mall Kirti Nagar" September 19, 2025 5.0 We can integrate multiple of aggregators and manage in single tab. We can check payment collection individually and export them. KDS management is good. Pros Application is easy to use and learn. Integration with food aggregators are easy to process and manage. Orders auto accept process is fine and good. Team support is good. Cons No issue just need to improve support system on Saturday and sunday. Rest everything is working fine. Review Source Response from Restroworks December 3, 2025 Dear Anil, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks RV Rohit V. Manager Food & Beverages Used the software for: 1-2 years ### "Effortless POS Experience with Excellent Support" December 22, 2025 5.0 Passcode apply to validate before starting the order is a best part of this application and its mandatory. We can define user role for all the user in same page. Operation is simple and easy Pros Pos application is simple to use and understand for new staff. We can update the modifier for all the items in a single click. Team is very helpful. Academy is good for learning new things Cons Everything is good but Academy need some more improvement as we are getting training from the team physically. Review Source PY Pradeep Y. Purchase Manager Food & Beverages Used the software for: 2+ years ### "Best application for inventory management for Restaurant " January 3, 2026 5.0 Pros First time used for inventory easy to access and manage the stock ,reports can be easily check and updated instead. Cons Sometime help required from support to understand the process like for reports and entry related issue and team help instead on the issue Review Source AR Anita R. Manager Restaurants Used the software for: 2+ years ### "Review from Magnolia Bakery - Phoenix Mall A complete billing software" February 9, 2025 5.0 overall experience is good as of now, we have not faced as much issues in posist Pros I like online ordering in posist and report and billing also Cons As of now nothing dislike, everything is working fine Review Source RP Rajesh P. Restaurant Manager Restaurants Used the software for: 2+ years ### "Highly recommend Restroworks" February 23, 2026 5.0 Everything is great, good support, good service and minimum to no downtime. Highly reliable team overall Pros Safe and reliable, value for money software. Good customer support and quick resolution. Recommended RMS Cons Contact center support can be faster, problem resolution can be faster and speed can also be better. Review Source Similar Products Featured