# Page 2 | Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Restroworks the right Restaurant POS solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (566) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 2 - Reviews of Restroworks ## Showing most helpful reviews Showing 26-50 of 566 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OP Om P. Purchase Manager Food & Beverages Used the software for: 2+ years ### "Anardana Review for Restroworks" January 30, 2026 5.0 Restroworks has multiple payment integrations, which has been instrumental in minimizing manual errors and preventing pilferage. the Cockpit Mobile app is an excellent feature, providing real-time sales data, which is incredibly valuable. Pros Restroworks is incredibly user-friendly, especially during peak hours, and I believe it stands out as a leading restaurant management software. It effectively integrates all essential modules, including expense tracking, inventory management, and billing. We can create the table layout as per the tables we have and accordingly we can named them. Item out of stock feature is good where we can mark the items status as out of stock from the billing screen. The application also offers multiple payment integrations, which has been instrumental in minimizing manual errors and preventing pilferage. I've also been consistently impressed by the support team; Sanjeev and Rahul, in particular, are exceptionally skilled and helpful. Finally, the Cockpit Mobile app is an excellent feature, providing real-time sales data, which is incredibly valuable. Cons Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries. Review Source PS Praveen S. Manager Hospitality Used the software for: 2+ years ### "Simple and easy pos application- First coffee, Kailash Colony" January 15, 2026 5.0 We can update an item’s status to in stock or out of stock directly from the billing screen. With the right permissions, we can also manage prices at the cluster level. We can add items with their variants option for online orders, and for takeaway we can directly search for the variants option. This saves a lot of time. Pros Restroworks is a simple, easy, and feature-rich application. Restroworks is a new-generation POS application. I have used many POS applications, but Restroworks is very good and has some unique features, like marking an item as out of stock directly from the billing front screen, where anyone can quickly set an item as in stock or out of stock. We can also add variant options for items for online partners, and for takeaway orders we can use the existing setup without base items. This saves a lot of time while punching orders. The team is good and helpful, and Rahul is very nice. We have Paytm integration and EDC integration, which also help us track real-time transactions. The Academy is also very helpful for training new people. Cons We don’t have any escalation matrix in billing to void or apply a discount. We have to wait for the Area Manager to enter their passcode. Review Source Kim Charlou C. Senior IT Manager Information Technology and Services Used the software for: 2+ years ### "User friendly for IT and operational staff" June 5, 2025 5.0 Overall the application is very user friendly and easy to operate providing vast features which are very easy to learn and use. Pros We are working as the IT service provider for Bravo and my experience is that this is avery easy application to handle. Since the application is cloud based, the application provides great mobility. We can take tablets directly on customer tables and punch order from there itself and the kot prints in the kitchen. The operations team is using the application on a daily basis to punch orders, check reports and manage the day to day operations. This one one of the most easy application to operate, order taking is very easy for Bar and Kitchen. The kot prints on the defined printer instantly. Cons In my honest experience there is nothing o dislike about the application. The application works smoothly like it should work. Review Source Manoj T. Manager Food & Beverages Used the software for: 2+ years ### "Indus Flavour Review" March 18, 2025 5.0 We can update the manager permission for Void, Reprint and for all the admin task and also we can track with logs. Pros restroworks pos have all the features required to run the billing process for a smooth operation, This application has security features as well, Like we can update the passcode setup for all the admin task and also we can track the logs as well. Team is very helpfull. Cons Support helpline always comes busy, whenever we tried calling on support, we are not able to connect on same time. Review Source Mithun N. Manager Hospitality Used the software for: 2+ years ### "Restyeview By Tommy's Bangalore" July 15, 2025 5.0 Overall it s a great experience! I am using the Posist from last 2 years on daily basis for our restaurant operations, Reports , analytics and more. Pros I like billing part in Restroworks especially beacuse it is very much easy to use the billing compared to other softwares. Reports are very much detailed and easy to access. We are also usingh the tablets for billing which allows us to take the orders in more easily and conveniently. Cons As of now nothing we foung least about restroworks, will share if anything found least in future.... Review Source Response from Restroworks December 3, 2025 Dear Mithun, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks NK Nouman K. IT Manager Restaurants Used the software for: 2+ years ### "Siolim Navtara for Restroworks" October 5, 2025 5.0 Restroworks solved our problem of disconnected systems. By unifying billing and online orders, it eliminated errors and saved hours. The benefit is streamlined operations with seamless data flow and improved efficiency. Pros The seamless unification of billing, online orders, and menu management into a single platform is exceptional. We no longer juggle multiple systems, which drastically reduces errors and saves time. Having everything centralized has streamlined our entire operational workflow beautifully. Cons After extensive use, we've found very little to critique. The system is remarkably robust. If we had to suggest an improvement, it might be more customizable dashboard widgets for the Cockpit app. Review Source Response from Restroworks December 3, 2025 Dear Nouman, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks RK Ravinder K. Manager Restaurants Used the software for: 2+ years ### "Review for Restroworks by Bloom Hotel - Katra" May 7, 2025 5.0 Sometimes, the printer doesn’t work during busy hours, but when we contact support, they respond quickly and fix it right away—that’s one of the good things about the software. Everything else works faster and smoothly. Pros The software gives us different types of reports that are easy to understand, which really helps with managing our sales. What I like the most is that we can send the data to our email in just a few seconds—super quick and convenient. Cons We've been using Restroworks for a long time, and it's been a great experience. The billing screen is super easy to use, and our staff picked it up really quickly. Setting things up on the backend is also simple and doesn’t take much time. One feature we really like is the QR ordering—customers can scan a code and order from their phones while sitting at their table. It makes everything smoother. The system also handles reports, inventory, and online orders really well. Overall, it's a very user-friendly and efficient tool for our restaurant. Review Source SA Shivendra A. BBC Administrator Food & Beverages Used the software for: 1-2 years ### "Experience in bekary business " November 29, 2025 5.0 Great software, quick Awesome feature as per business requirements and customise it faster according to requirements with \[sensitive content hidden\] of support. Pros Awesome feature as per business requirements and customise it faster according to requirements with Mr. Akshay. Cons Everything working fine. Nothing is disappointing for the business requirement. We are happy to working with restroworks. Review Source VS Vinay S. Restaurant Manager Restaurants Used the software for: 2+ years ### "Posist Billing" February 16, 2026 5.0 It is a nice application to start with, very simple and easy to use. Highly recommend Pros Value for money, user friendly, prompt support from the team. Detailed reports and good user management Cons Cannot provide reports on hand for period more than a month, it will gave you a link but that is not feasible. Switched from [Opera](https://www.capterra.com/p/229024/Opera/) It was very expensive/................... Review Source RD Rudresh D. Purchase and Operation Head Food & Beverages Used the software for: 2+ years ### "Super Customer Services with Restroworks" January 6, 2025 5.0 With Restroworks we can manage the process from 1 place and update the entries to the system and also reports are good but need feature for bulk download. Pros We are having restroworks in our all the running Anardana outlets but we proudly want to share the feedback for it. Firstly i want to thanks the team who provide the support when we stuck somehere with the process. This is a Restaurants and bar based application and every feature designed accordingly. From 1 place we can manage all the Anardana Outlets. Cons As a brand we want to download the monthly reports but in the application we have to enter our email and we will get this reports over the email. Review Source SS SATPAL S. Restaurant Manager Restaurants Used the software for: 1-2 years ### "Review By \[sensitive content hidden\] -Very Quick and Fast Support " March 25, 2026 5.0 The Restroworks support team communicates with customers in a polite, professional, and highly supportive manner. The team is always available to assist us whenever needed. This consistent support and reliability are the main reasons we chose Restroworks and continue to trust their software. Pros Restroworks application very easy to use and operate on day to day operation. Custoimer support is available 24\*7 and provide the qucik support whenever we required.The reporting system is one of the best features. Restroworks provides clear and simple reports that help us easily understand outlet-wise sales and performance across all channels. Cons We don’t have any specific dislikes at the moment. The system is user-friendly, and the customer support is excellent. Review Source NK Naresh K. Manager Hospitality Used the software for: 2+ years ### "Restroworks Review for Margao Navtara" May 10, 2025 5.0 The system is easy to use and also there is Restroworks academy to provide training to our new staff on the billing POS Pros The system is easy to use and reliable for our restaurant. The are hundreds of reports available for us to see insights of our business. Cons The reports are generated with one month combined data only. If we can get consolidated data as per our required date range it will be much better for reporting Review Source NK Nayan K. GRO Restaurants Used the software for: Less than 6 months ### "Effortless and Restaurant Billing with Automated Integrations - E.city Brikoven" December 18, 2025 5.0 Anytime sales data can be checked from the cloud reports. Orders landing from made easy through integrations. Offer management, automate reports are good. Pros It is really very simple and easy billing software for to manage our restaurant. As master and billing are separated no disturbance while billing and punching the orders. More over all integrations can be done and automatically the orders are landing in the POS as there is no manual update required Any kind of printing can be done to get the orders Default Offers can be set which automatically apply only with limited permission. Overall simple and worthy system. Cons Sometimes without syncing the bills find difficulties in reports but can be managed after auto sync. Reports generation period can be increased more. Review Source PS Paan S. Server Food & Beverages Used the software for: 6-12 months ### "Helpful POS system for managing orders and billing" March 28, 2026 5.0 Overall, using Restroworks has made daily restaurant management more easy. From printing KOT to doing settlement. From online orders to reports, everything is good. Pros Our experience with Restroworks has been positive so far. The platform helps streamline daily restaurant operations and makes it easier to track sales and performance through detailed reports. Order management and menu updates are also quite convenient, which helps reduce manual work during busy hours. Another good aspect is the customer support team, which is generally responsive and helpful whenever we need assistance with configuration or troubleshooting. Cons Some configurations and advanced settings can take a little time to understand for new users. Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application. Review Source GV Gopi V. Manager Restaurants Used the software for: 1-2 years ### "Going offline without fear" January 24, 2026 5.0 the system is intuitive and easy to learn, even for staff with limited tech experience. The dashboard is clean, and common tasks (like splitting bills or modifying orders) are straightforward. A major advantage for restaurants in areas with unreliable internet—RestroWorks can process orders offline and sync data once connectivity is restored, preventing disruption during service. Pros RestroWorks combines POS with inventory management, accounting, CRM, and kitchen display systems (KDS) in a single platform. This integration reduces the need for multiple software subscriptions and streamlines operations. Cons During peak hours with high transaction volumes with weaker internet, impacting service speed. There is nothing more then this to take it up. Review Source GL Gaurav L. Manger Food & Beverages Used the software for: 2+ years ### "Restrworks POS Makes Order Taking and Offers Effortless" February 24, 2026 5.0 Very good reports—simple and easy to understand. Some reports I use on a daily basis, like DAILY SALES REPORTS, TAXATION SUMMRY REPORTS, and ITEMS WISE CONTRIBUTION REPORTS. One posting report shows everything, including sales and payment received transaction details. Pros I’m very happy using the Restrworks POS application. It’s very easy for order punching and order taking. We also create multiple offers and set them to work automatically. It’s easy to use across multiple sections, tab-wise, for order punching, and I can check section-wise reports without any hassle. Cons I only need to get the enterprise reports for more than three months. nothing as off now any dislike. Review Source pP prashanth P. Cost Controller Restaurants Used the software for: 2+ years ### "Great support from Restroworks team." January 29, 2026 4.0 Overall its a great experience , we are using restroworks software from past 3 to 4 years we are very happy with the product and can refer to our friends as well. Pros Restroworks provides great support all the time. Whenever there is any issue we can easily reach to team and get the issue resolved asap. Cons As of nothing cons we have found. All going good with Restroworks. Timely support we are getting from team. Review Source KJ Ketan J. Manager Hospitality Used the software for: 2+ years ### "User-Friendly Interface Restroworks POS" November 4, 2025 5.0 Very helpful for tracking all reports related to everything. We use it to check daily taxan sales summary reports by , and it allows us to monitor all collections and sales on a daily basis. Pros The interface is very easy to use. My operations team finds it simple to punch in orders and generate bills for our daily activities. We also use the application to add daily expenses, which allows us to get end-of-day reports efficiently. Cons So far, I haven't encountered any issues with billing phases. This is a very good and user-friendly application. Review Source Response from Restroworks November 14, 2025 Dear Ketan, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks AK Ashutosh K. Manager Food & Beverages Used the software for: 2+ years ### "Easy-to-Use App Perfectly Aligned with QSR Operations" February 26, 2026 5.0 We have 180+ reports, and they are very good and match our requirements. Almost every report we need is available in this application. We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales reports, and taxation summary reports. Pros This application is very easy to use for a QSR outlet. It is well defined and properly aligned with QSR operational needs. We use it on a daily basis for operations such as order punching and running offers. It is also very helpful for searching orders and applying the offer discount. Cons I don’t have any dislikes at the moment, and there are no daily operational issues so far........... Review Source AK Arvind K. Manager Restaurants Used the software for: 2+ years ### "Tacobell Kathipara" December 19, 2025 5.0 QR ordering features helps in doing fast business. Online orders flow is very high which has been easily handled by posist application. Many new integrations are getting aligned with the posist application Pros We have opened new store at Kathipara and we have deployed posist application. The application interface is easy to operate and do the rest of the billing. We also have other online integrations which is working fine on the posist application Cons No issues so far even if its there we get it resolved with their posist team. We do not have cons for now. Review Source RC Ravi C. Operation Manager Food & Beverages Used the software for: 2+ years ### "Tfs Food Court, Haridwar" December 23, 2025 5.0 Application is quite difficult to understand but process is simple. Tab allocation and vendor wise price and tax mapping is very good. Reciepes Consumption as per define and sale gives you 99% accuracy. Pros Application is quite difficult to understand but process is simple. Tab allocation and vendor wise price and tax mapping is very good. Team is helpful they help us in holidays and weekend as well. Reciepes Consumption as per define and sale gives you 99% accuracy. Cons for us its working fine and we do not have any issue with the application just suggestion to improve the Support level. Review Source AV Abhishek V. Manager Food & Beverages Used the software for: 2+ years ### "Simple, User-Friendly POS with Helpful 24/7 Support" February 21, 2026 5.0 POS reports are very useful. We have 200+ reports, and they are very helpful. The taxation, sales summary, and posting reports show everything—sales and transaction details—all in one report. Pros Excellent application for the hospitality industry. The POS app has a very simple, user-friendly interface and is easy to use for day-to-day operations. Order punching and bill printing are straightforward, and adding offers and applying multiple offers is also very easy during daily operations. The Support Team is very helpful and available 24\*7. Cons Need to add report generation for a time range of more than 3 months. As of now, I don’t have any other dislikes. Review Source KC Kalpesh C. IT Executive Food & Beverages Used the software for: 2+ years ### "Belgian Waffle Company" October 27, 2025 5.0 With the help of restroworks OfCourse because of their support we expand our business also, Easy to train our new outlet staff with the help of training vedios Pros Nice implementation and support team members always helpful and very supportive. 100% easy to understand Cons No negative comment at all for the team, Very Satisfied with all teams sales, Support and implementation. Review Source Response from Restroworks December 3, 2025 Dear Kalpesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Restroworks AD Anup D. Corporate Operation Manager Restaurants Used the software for: 2+ years ### "Effortless Setup, Intuitive Interface, Outstanding Support" December 5, 2025 5.0 The last and quick resolution provided by team was with the integration of Swiggy Dinning Menu QR, the support was fast and addressee by team. Pros Ease of implementation, Easy user interface, Great Customer Support. Feature available in the POS is restaurant friendly and useful. Reports and Stock Management options are also very helpful. Cons No such thing to dislike, the support is great all time. As we are using it in 3 different outlet we didn't find any such issue with the restrowork solution. Review Source BM Bidhan M. IT Person Hospitality Used the software for: 1-2 years ### "sorano kolkata reviewing for Restroworks" September 27, 2025 5.0 My overall experience with Restroworks is very good to have this Pos Billing software for our restaurant. Reporting Billing Online ordering CRM management all are working fine Pros What I like best about Restroworks is the online ordering, Order Punching, and Reporting. We can punch billing and print the KOT to their respective kitchen printer, like the Bar printer, the Kitchen Printer, and the Chinese printer. Customer support is also very nice. We can reachout to the support via call, email and widget. Cons As of now, nothing is the least liked about Restroworks. Everything is working fine as of now with the Restroworks. Review Source Response from Restroworks December 3, 2025 Dear Bidhan, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks Similar Products Featured