# Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Restroworks the right Restaurant POS solution for you? Explore 581 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (581) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Reviews of Restroworks Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Rk Raju k ManagerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “Restroworks POS systems consolidate orders from dine-in, takeout, and third-party delivery apps like Swiggy or Zomato into a single dashboard, reducing the chaos of managing multiple apps or tablets.“ January 30, 2026 OP Om P Purchase ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries.“ January 30, 2026 AK Ashutosh K ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales reports, and taxation summary reports.“ February 26, 2026 PS Paan S ServerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application.“ March 28, 2026 VM Vinoth M ManagerRestaurants, 51 - 200 employeesUsed the software for: 6-12 months. “We are using KDS Kitchen display screen where the menus are displaying directly in kitchen once order is punched from POS this helps restaurant in reducing time and maintain efficiency across the restaurants.“ April 11, 2026 MH Mikdad H Senior Cost Controller and AnalystRestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “Combo cannot be added to set menu, also same item cannot be added again in the set menu.“ May 6, 2025 SG Sumit G ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments integrations as well“ February 26, 2026 RC RESHIKESH C OPERATIONS MANAGERHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Sometimes the software has glitch this happens due to internet breakdown. if there is anything else we will update“ June 17, 2025 ## Showing most helpful reviews Showing 1-25 of 581 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shrinivas M. Operation Manager Restaurants Used the software for: Less than 6 months ### "The Studs Sports Bar & Grill" January 20, 2025 5.0 \[sensitive content hidden\] has provided us with such excellent training, which we could never have imagined. Whenever I needed help, he was always there to assist me and resolve my problems. Even on the day of his daughter's function, he prioritized helping me and solved my issue without hesitation. There were many instances where he resolved my concerns even late at night. He has also trained my Bangalore and Ranchi outlet staff exceptionally well, encouraging them to call him directly at extension number 43 for any issues, promising to resolve them. Both my Bangalore and Ranchi outlet staff and managers have appreciated his dedication and efforts. Thank you so much, \[sensitive content hidden\], for your unwavering support and help. I truly appreciate everything you have done for us. Keep up the excellent work, and may God bless you! Pros Reporting options in posist is really good. Menu management feature is also good. Cons Reporting facility is good but it would be superb if we can get multiple reports in single format or email. Reason for choosing Restroworks posist is less costlier than the alternatives. Review Source Response from Restroworks January 22, 2025 Dear Shrinivas, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Restroworks DV Dhanakumar V. Manager Hospitality Used the software for: 2+ years ### "Effortless Billing and Order Management" March 28, 2026 5.0 All sales are captured, reports able to generate as and when required, integration parts are very good. Overall, it is good. Pros Restroworks Billing software made easy for the billing (dine in, take away, and for delivery) recently we integrated with delivery partners, and it is easy that we receive orders automatically. Also easy to manage the menu items with multiple categories. Very good support. Cons Sometimes if internet slow or not available need to connect offline billing, apart from that all good. Review Source Krishna Kanhaiya K. Assistant Manager Food & Beverages Used the software for: 1-2 years ### "Feedback submission" January 23, 2025 3.0 It is good experience with restroworks. I don't have any issue. Pros Smooth working and No interruption. Restroworks has no issue while connecting with network. Cons For multiple right for multiple user. We should one user id and password for multiple rigths Review Source SP Santosh P. Accountant Restaurants Used the software for: Less than 6 months ### "Making the life easy for F&B" January 23, 2026 5.0 Overall The software has made the life easy for us. The support is also good. The automation is also very helpful for us Pros The implementation of the software is very smooth. Mr. Prasad has helps us a lot in learning the software throuroughly. Cons report section can be in printable format which is currently not available in the software all reports are coming online which is sometime creating inconvenience to us. Switched from [HS/3](https://www.capterra.com/p/215223/HS-3/) we wanted to improve the automation with the POS software. Review Source AP Abhijit P. DGM Restaurants Used the software for: 1-2 years ### "Simple, Feature Restaurant POS with Easy Delivery Integration" March 7, 2026 5.0 Majorly all the sales are recorded and able to check the reports as per our requirement. Any integration can be done like delivery partners. Printing, payment mode, online payment like options are made easy. Pros POS Billing is really having all the options related to restaurant. In and out having all the features. Also Integration for delivery really made easy receiving the orders and settle. Same as reports also we can get all type of reports for clusters. Overall simple and easy restaurant POS. Cons Initially faced some issues in integration but once setup done it is working fine, nothing issue. Also syncing some times issue. Review Source HB Hitesh B. Finance Cotroller Hospitality Used the software for: 2+ years ### "Restroworks review by Staybloom." February 24, 2026 5.0 Overall its a good experience with Posist , whenever we require any help or support team is ready to assist our queries and challenges. Pros We are using Restroworks from past 7 years, no issue in terms of billing, inventory and support. Team is very supportive we are happy with the service and ready recommend to others. Cons As per my experience no any such dislikes observed all is going Good. no issue till now from restroworks. Review Source JK Jay K. Head Cashier Restaurants Used the software for: 1-2 years ### "Review by - K's Verandah - Swastik Universal" March 26, 2026 5.0 Online order tracker application is really usefull and it helps us keep track of online orders in real time. This is simplifies the order queue management easly for day-to-day work operation. Pros Restroworks billing and online integration is very easy to operate in daily operation and its support us to manage operation smoothly and it's highly helpful for faster and error-free billing. Restroworks supports a wide range of reports like centralized enterprise outlet sale, menu mix reports for audit purposes. Also, we can access live reporting from anywhere using the Cockpit app and all sales data is secured on cloud server that we access from anytime and anywhere. Cons Billing table view is not working someties but when we connect to the Support team, the issue has been fixed immediately. As of now, nothing to dislike and overall good application. Review Source PS Paan S. Server Food & Beverages Used the software for: 6-12 months ### "Helpful POS system for managing orders and billing" March 28, 2026 5.0 Overall, using Restroworks has made daily restaurant management more easy. From printing KOT to doing settlement. From online orders to reports, everything is good. Pros Our experience with Restroworks has been positive so far. The platform helps streamline daily restaurant operations and makes it easier to track sales and performance through detailed reports. Order management and menu updates are also quite convenient, which helps reduce manual work during busy hours. Another good aspect is the customer support team, which is generally responsive and helpful whenever we need assistance with configuration or troubleshooting. Cons Some configurations and advanced settings can take a little time to understand for new users. Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application. Review Source HDK Hari Darshan K. Manager Food & Beverages Used the software for: 2+ years ### "Streamlines Daily Operations with QR Ordering, KDS, and Helpful Support" March 20, 2026 5.0 Very good reports. They are very helpful for our daily sales reporting and for item-wise contribution reports. We also have new posting reports, which are very useful for checking daily sales on a regular basis and for reviewing all payment transaction details. Pros Very helpful for daily operations, especially for order taking. We use QR ordering, which is very helpful because the orders land directly in the application. It’s also very good for the kitchen display system, and it’s easy to check and manage orders. I can update the service team information as needed. We also have auto offers applied in the application, which is very helpful for running operations smoothly. Very helpfull for the support team. we have multiple integration in this application. Cons Nothing, as of now, to dislike. It is very helpful for day-to-day operations and works well on a daily basis. Review Source SM Shabreena M. Senior Captain Restaurants Used the software for: 1-2 years ### ""Review by-Khospitality Joshh Inorbit Mall"" March 26, 2026 5.0 Online integration makes restaurant order management easy and very efficient and highly recommendable application. Also, petty cash management is very much helpful for day to day shift management operation and staff management. Pros 1\. Billing interface is very easy to understand that supports fast customer assistance. 2. Restroworks provides clear and detailed reports that make information simple and easy to understand and really helpful for a financial decisions making on a daily business. 3. Support team is very helpful and provides quick assistance 24\*7. 4. Cockpit app is very helpful for tracking the real time sales data from anywhere, it's a nice feature. Cons We are using Restroworks for a long time and we are completely satisfied and as of now nothing to dislike. Review Source RN Rebecca N. Operations Admin Restaurants Used the software for: Less than 6 months ### "Experience of using Posist at The Local and Tapas" June 13, 2025 5.0 Posist is great application to be used at food outlets. We are using the application at two of our resturants i.e The Local and Tapas. The application is very easy to setup and use. Pros Posist has helped us to reduce our workload, the front of the house has a feature of customisation request which is very easy to use. Copy paste order from one table to another is very easy to use. The application is very easy to use, any one can work on the application. Daily sales report, settlement report, sales by item category, discount report, btc report, online/other payment detail report are few of the reports that we check on a daily basis to get clear understanding of the day. Transaction info on receipt is a wonderful feature where it shows the breakdown of the payment on the receipt. Restroworks application being on cloud allows us to work from anywhere and make the changes to the system being on a remote location. \[sensitive content hidden\] is an exceptional Restroworks software trainer, characterized by his thorough preparation and efficient management of training time. He possesses a genuine passion for the software, which makes him an enthusiastic and engaging instructor. User-Centric Approach \[sensitive content hidden\] consistently focuses on how the software benefits the end-user, ensuring the training is always relevant and practical. He excels at building confidence, making users feel comfortable and proficient with the software. His training is marked by clarity and simplicity, delivered with an engaging presentation style. Supportive and Adaptive He consistently provides support, demonstrating immense patience and empathy in his teaching approach. \[sensitive content hidden\] is adept at problem-solving, quickly addressing issues that arise. He actively listens, paying close attention to trainees' questions and concerns, and is always open to feedback to continuously improve his methods. Academy is very easy to learn, it has clarity on all the modules. The part that it has videos makes in very good. We can even download the videos for future use. The fact that can run offline for 48 hours allows us to continue our operations without any problem as we sometime face internet issues. Cons There is one thing that i will like to have in the system is the functionality to check the billing screen from any device. This will allow us to check/monitor the changes made at the backend and have preview of the same. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Restroworks It failed to work for us, it was not properly customized for restaurant operations. Switched from [eZee Optimus](https://www.capterra.com/p/166571/eZee-Optimus/) Ezee optomus was lacking some features that we needed for operations and restroworks offered us all those features. Review Source RS Rajen S. Restaurant Manager Restaurants Used the software for: 6-12 months ### "Good Experience by Hot Breads" May 23, 2025 5.0 We are using Posist to take customer orders and also enter orders through Talabat and Noon. We are also using this to plan our resources using the reports available. We are also working on to start the inventory system. We are using Cockpit app to check our sales live on our phones. Pros Posist has helped me to reduce my workload, it is easy to operate and learn. We are checking sales reports like the Daily sales summary report to understand our daily sales performance. We also check and compare staff performance through staff reports present in the system. Posist being on the cloud makes it very easy to use, we can access the reports and admin from anywhere. Academy helped us to learn a lot about the application, we used the application to learn whenever we had time from our operations. Our implementation journey with Vishal went very good and smooth, he helped us a lot during the implementation phase. The way Vishal explains is very easy to understand. The application is very easy to explain to the staff members and also we find it easy to fin solution to any problem. Cons So far soo good, there is nothing to dislike anything as of now, will surely update if anything comes in future. Switched from [Zip](https://www.capterra.com/p/229012/Zip/) Zip ERP is very complicated, support is horrible, they are not updating the application. Review Source Mithun N. Manager Hospitality Used the software for: 2+ years ### "Restyeview By Tommy's Bangalore" July 15, 2025 5.0 Overall it s a great experience! I am using the Posist from last 2 years on daily basis for our restaurant operations, Reports , analytics and more. Pros I like billing part in Restroworks especially beacuse it is very much easy to use the billing compared to other softwares. Reports are very much detailed and easy to access. We are also usingh the tablets for billing which allows us to take the orders in more easily and conveniently. Cons As of now nothing we foung least about restroworks, will share if anything found least in future.... Review Source Response from Restroworks December 3, 2025 Dear Mithun, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks RK Ravinder K. Manager Restaurants Used the software for: 2+ years ### "Review for Restroworks by Bloom Hotel - Katra" May 7, 2025 5.0 Sometimes, the printer doesn’t work during busy hours, but when we contact support, they respond quickly and fix it right away—that’s one of the good things about the software. Everything else works faster and smoothly. Pros The software gives us different types of reports that are easy to understand, which really helps with managing our sales. What I like the most is that we can send the data to our email in just a few seconds—super quick and convenient. Cons We've been using Restroworks for a long time, and it's been a great experience. The billing screen is super easy to use, and our staff picked it up really quickly. Setting things up on the backend is also simple and doesn’t take much time. One feature we really like is the QR ordering—customers can scan a code and order from their phones while sitting at their table. It makes everything smoother. The system also handles reports, inventory, and online orders really well. Overall, it's a very user-friendly and efficient tool for our restaurant. Review Source RD Rudresh D. Purchase and Operation Head Food & Beverages Used the software for: 2+ years ### "Super Customer Services with Restroworks" January 6, 2025 5.0 With Restroworks we can manage the process from 1 place and update the entries to the system and also reports are good but need feature for bulk download. Pros We are having restroworks in our all the running Anardana outlets but we proudly want to share the feedback for it. Firstly i want to thanks the team who provide the support when we stuck somehere with the process. This is a Restaurants and bar based application and every feature designed accordingly. From 1 place we can manage all the Anardana Outlets. Cons As a brand we want to download the monthly reports but in the application we have to enter our email and we will get this reports over the email. Review Source GV Gopi V. Manager Restaurants Used the software for: 1-2 years ### "Going offline without fear" January 24, 2026 5.0 the system is intuitive and easy to learn, even for staff with limited tech experience. The dashboard is clean, and common tasks (like splitting bills or modifying orders) are straightforward. A major advantage for restaurants in areas with unreliable internet—RestroWorks can process orders offline and sync data once connectivity is restored, preventing disruption during service. Pros RestroWorks combines POS with inventory management, accounting, CRM, and kitchen display systems (KDS) in a single platform. This integration reduces the need for multiple software subscriptions and streamlines operations. Cons During peak hours with high transaction volumes with weaker internet, impacting service speed. There is nothing more then this to take it up. Review Source pP prashanth P. Cost Controller Restaurants Used the software for: 2+ years ### "Great support from Restroworks team." January 29, 2026 4.0 Overall its a great experience , we are using restroworks software from past 3 to 4 years we are very happy with the product and can refer to our friends as well. Pros Restroworks provides great support all the time. Whenever there is any issue we can easily reach to team and get the issue resolved asap. Cons As of nothing cons we have found. All going good with Restroworks. Timely support we are getting from team. Review Source AC Anand C. Asst. Manager Finance and Accounts Restaurants Used the software for: 2+ years ### "Accounts experience of using Posist application" July 29, 2025 4.0 Overall it's a great experience to use Posist application from accounting point of view where can can get all the information directly from the software on a single click. Pros We are using the application to push data to our Tally server for accounting purpose. Reports are very detailed, bill wise report, gst reports has lot of information. We can generate reports from every brands and every outlet. \[sensitive content hidden\] assisted us with Tally integation, we were facing issue with data transfer to tally which was resolved by the team. Cons Need an option to generate custom report as per my requirement instead of generating multiple reports to get a specific set of data. Reports heading are not standardize, it keeps on changing from reports to reports. Review Source Response from Restroworks December 3, 2025 Dear Anand, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks BM Bidhan M. IT Person Hospitality Used the software for: 1-2 years ### "sorano kolkata reviewing for Restroworks" September 27, 2025 5.0 My overall experience with Restroworks is very good to have this Pos Billing software for our restaurant. Reporting Billing Online ordering CRM management all are working fine Pros What I like best about Restroworks is the online ordering, Order Punching, and Reporting. We can punch billing and print the KOT to their respective kitchen printer, like the Bar printer, the Kitchen Printer, and the Chinese printer. Customer support is also very nice. We can reachout to the support via call, email and widget. Cons As of now, nothing is the least liked about Restroworks. Everything is working fine as of now with the Restroworks. Review Source Response from Restroworks December 3, 2025 Dear Bidhan, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks PT Prasad T. Outlet Manager Food & Beverages Used the software for: Less than 6 months ### "Billing and Delivery Integrations made easy" January 10, 2026 5.0 Delivery orders made easy, costing, reports, sales details, recipe cost checking, customer management, offers like more options available. Pros Easy billing options for takeaway, delivery and other transactions. In billing so many options can be done as add on, variants and other options available. Delivery integrations are available with plug and play. Same like all type reports available to check the sales and other details. Cons Initially at the setup faced some issue but able to managed it. some integration issue found but then it was resolved. Review Source AD Anup D. Corporate Operation Manager Restaurants Used the software for: 2+ years ### "Effortless Setup, Intuitive Interface, Outstanding Support" December 5, 2025 5.0 The last and quick resolution provided by team was with the integration of Swiggy Dinning Menu QR, the support was fast and addressee by team. Pros Ease of implementation, Easy user interface, Great Customer Support. Feature available in the POS is restaurant friendly and useful. Reports and Stock Management options are also very helpful. Cons No such thing to dislike, the support is great all time. As we are using it in 3 different outlet we didn't find any such issue with the restrowork solution. Review Source VK Vinod K. Team Leader Restaurants Used the software for: 2+ years ### "Review From Bloom Hotel - Jalandhar" June 12, 2025 5.0 My overall experience with Restroworks has been positive. The billing software is intuitive, reliable, and well-suited for high-volume operations. It simplifies order management, supports multiple payment modes, and ensures smooth billing, which greatly enhances efficiency at the counter. Pros What I liked most about Restroworks is its intuitive user interface, seamless integration across modules, and robust reporting capabilities, which significantly streamline restaurant operations and decision-making. Cons What I liked least about Restroworks is that, at times, the billing interface can experience slight delays during peak hours, which may affect the speed of order processing. Some time issue with printing Review Source AM Ardhal M. Manager Restaurants Used the software for: 1-2 years ### "Nature Walk Tacobell" January 23, 2026 5.0 Reporting Feautures along with report scheduler is the best thing which posist have. Kitchen display system is very acccurate in the orders flow. Managing of aggregator through enterprise level is spectacular thing in application Pros Billing is fast and the software performs with stable reliability during operations. Online Orders integration are available. Multiple payment options that help a lot for bill settlements. Cons We are using Restroworks for a very long time and nothing is dislike about Restroworks. No issues as of now. Review Source BB Bandana B. Ambasedder Restaurants Used the software for: 1-2 years ### "Review by BrikOven - Indiranagar" June 17, 2025 5.0 Pros Restroworks it's a reliable and user friendly software that greatly supports daily operations - from billing and printing and monitoring sales and revenue. Its intuitive dashboard and details reports make it easy to track performance. Cons application offer so many features that it cover all our needs. overall, it's been a smooth and hassle free experience and there is nothing to dislike. Review Source PA Praveen A. Manager Restaurants Used the software for: 1-2 years ### "Billing Process Feedback Of matchless" March 4, 2025 5.0 POSist support team always available for support for any issue related to software, they listen the problem and analyze the issue then they resolved the issue. We are using the software from last 1 years so we have not faced any challenges. Pros The billing process is very smooth as compare to other software. we prepared the reports at the day end so the reports session are very easy to get the data. CRM and online integrations are also good. Cons Non of the point to share here but there is one feedback if you can provide the year stock data in the one link Review Source Similar Products Featured