# Restroworks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Restroworks the right Restaurant POS solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142877/Restroworks/reviews --- Restroworks 4.9 (566) [View alternatives](https://www.capterra.com/p/142877/Restroworks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Reviews of Restroworks Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Rk Raju k ManagerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “Restroworks POS systems consolidate orders from dine-in, takeout, and third-party delivery apps like Swiggy or Zomato into a single dashboard, reducing the chaos of managing multiple apps or tablets.“ January 30, 2026 OP Om P Purchase ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “Customer support helpline number mostly comes busy and we have to wait to connect with the support person to resolve the queries.“ January 30, 2026 AK Ashutosh K ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “We also have a few reports that are very special for us and that we use on a daily basis, such as item-wise contribution, daily sales reports, and taxation summary reports.“ February 26, 2026 PS Paan S ServerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “Also, certain reports or settings can feel slightly complex until you get familiar with the system. And sometimes slowness issue in application.“ March 28, 2026 SG Sumit G ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “Restroworks Pos application is a full fledged software where you can integrate all type of online aggregator or payments integrations as well“ February 26, 2026 MH Mikdad H Senior Cost Controller and AnalystRestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “Combo cannot be added to set menu, also same item cannot be added again in the set menu.“ May 6, 2025 VS Vinod S F n B ControllerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “Restroworks is a perfect application for the Finedine restaurants, We are using the application in our daily process and we are happy with the features and services provided by their team.“ December 11, 2025 RC RESHIKESH C OPERATIONS MANAGERHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Sometimes the software has glitch this happens due to internet breakdown. if there is anything else we will update“ June 17, 2025 ## Showing most helpful reviews Showing 1-25 of 566 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shrinivas M. Operation Manager Restaurants Used the software for: Less than 6 months ### "The Studs Sports Bar & Grill" January 20, 2025 5.0 \[sensitive content hidden\] has provided us with such excellent training, which we could never have imagined. Whenever I needed help, he was always there to assist me and resolve my problems. Even on the day of his daughter's function, he prioritized helping me and solved my issue without hesitation. There were many instances where he resolved my concerns even late at night. He has also trained my Bangalore and Ranchi outlet staff exceptionally well, encouraging them to call him directly at extension number 43 for any issues, promising to resolve them. Both my Bangalore and Ranchi outlet staff and managers have appreciated his dedication and efforts. Thank you so much, \[sensitive content hidden\], for your unwavering support and help. I truly appreciate everything you have done for us. Keep up the excellent work, and may God bless you! Pros Reporting options in posist is really good. Menu management feature is also good. Cons Reporting facility is good but it would be superb if we can get multiple reports in single format or email. Reason for choosing Restroworks posist is less costlier than the alternatives. Review Source Response from Restroworks January 22, 2025 Dear Shrinivas, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Restroworks AP Abhijit P. DGM Restaurants Used the software for: 1-2 years ### "Simple, Feature Restaurant POS with Easy Delivery Integration" March 7, 2026 5.0 Majorly all the sales are recorded and able to check the reports as per our requirement. Any integration can be done like delivery partners. Printing, payment mode, online payment like options are made easy. Pros POS Billing is really having all the options related to restaurant. In and out having all the features. Also Integration for delivery really made easy receiving the orders and settle. Same as reports also we can get all type of reports for clusters. Overall simple and easy restaurant POS. Cons Initially faced some issues in integration but once setup done it is working fine, nothing issue. Also syncing some times issue. Review Source Krishna Kanhaiya K. Assistant Manager Food & Beverages Used the software for: 1-2 years ### "Feedback submission" January 23, 2025 3.0 It is good experience with restroworks. I don't have any issue. Pros Smooth working and No interruption. Restroworks has no issue while connecting with network. Cons For multiple right for multiple user. We should one user id and password for multiple rigths Review Source SP Santosh P. Accountant Restaurants Used the software for: Less than 6 months ### "Making the life easy for F&B" January 23, 2026 5.0 Overall The software has made the life easy for us. The support is also good. The automation is also very helpful for us Pros The implementation of the software is very smooth. Mr. Prasad has helps us a lot in learning the software throuroughly. Cons report section can be in printable format which is currently not available in the software all reports are coming online which is sometime creating inconvenience to us. Switched from [HS/3](https://www.capterra.com/p/215223/HS-3/) we wanted to improve the automation with the POS software. Review Source PS PRABHU S. IT Executive Restaurants Used the software for: 2+ years ### "Easy Billing and efficient Restaurant Software" February 14, 2026 5.0 Able to get all reports related to sales, online orders, analytics, masters data etc for our management at anytime. Pros POS Billing Operations are made easy for all type of restaurants for our outlets. Dine in, take away, delivery like tabs are able to punch the orders. Printing and other integrations options are made easy. Cons Some times printing like issues are generating but able to manage with the support team. Over all it is good now. Review Source HB Hitesh B. Finance Cotroller Hospitality Used the software for: 2+ years ### "Restroworks review by Staybloom." February 24, 2026 5.0 Overall its a good experience with Posist , whenever we require any help or support team is ready to assist our queries and challenges. Pros We are using Restroworks from past 7 years, no issue in terms of billing, inventory and support. Team is very supportive we are happy with the service and ready recommend to others. Cons As per my experience no any such dislikes observed all is going Good. no issue till now from restroworks. Review Source DV Dhanakumar V. Manager Hospitality Used the software for: 2+ years ### "Effortless Billing and Order Management" March 28, 2026 5.0 All sales are captured, reports able to generate as and when required, integration parts are very good. Overall, it is good. Pros Restroworks Billing software made easy for the billing (dine in, take away, and for delivery) recently we integrated with delivery partners, and it is easy that we receive orders automatically. Also easy to manage the menu items with multiple categories. Very good support. Cons Sometimes if internet slow or not available need to connect offline billing, apart from that all good. Review Source JK Jay K. Head Cashier Restaurants Used the software for: 1-2 years ### "Review by - K's Verandah - Swastik Universal" March 26, 2026 5.0 Online order tracker application is really usefull and it helps us keep track of online orders in real time. This is simplifies the order queue management easly for day-to-day work operation. Pros Restroworks billing and online integration is very easy to operate in daily operation and its support us to manage operation smoothly and it's highly helpful for faster and error-free billing. Restroworks supports a wide range of reports like centralized enterprise outlet sale, menu mix reports for audit purposes. Also, we can access live reporting from anywhere using the Cockpit app and all sales data is secured on cloud server that we access from anytime and anywhere. Cons Billing table view is not working someties but when we connect to the Support team, the issue has been fixed immediately. As of now, nothing to dislike and overall good application. Review Source HDK Hari Darshan K. Manager Food & Beverages Used the software for: 2+ years ### "Streamlines Daily Operations with QR Ordering, KDS, and Helpful Support" March 20, 2026 5.0 Very good reports. They are very helpful for our daily sales reporting and for item-wise contribution reports. We also have new posting reports, which are very useful for checking daily sales on a regular basis and for reviewing all payment transaction details. Pros Very helpful for daily operations, especially for order taking. We use QR ordering, which is very helpful because the orders land directly in the application. It’s also very good for the kitchen display system, and it’s easy to check and manage orders. I can update the service team information as needed. We also have auto offers applied in the application, which is very helpful for running operations smoothly. Very helpfull for the support team. we have multiple integration in this application. Cons Nothing, as of now, to dislike. It is very helpful for day-to-day operations and works well on a daily basis. Review Source SM Shabreena M. Senior Captain Restaurants Used the software for: 1-2 years ### ""Review by-Khospitality Joshh Inorbit Mall"" March 26, 2026 5.0 Online integration makes restaurant order management easy and very efficient and highly recommendable application. Also, petty cash management is very much helpful for day to day shift management operation and staff management. Pros 1\. Billing interface is very easy to understand that supports fast customer assistance. 2. Restroworks provides clear and detailed reports that make information simple and easy to understand and really helpful for a financial decisions making on a daily business. 3. Support team is very helpful and provides quick assistance 24\*7. 4. Cockpit app is very helpful for tracking the real time sales data from anywhere, it's a nice feature. Cons We are using Restroworks for a long time and we are completely satisfied and as of now nothing to dislike. Review Source RN Rebecca N. Operations Admin Restaurants Used the software for: Less than 6 months ### "Experience of using Posist at The Local and Tapas" June 13, 2025 5.0 Posist is great application to be used at food outlets. We are using the application at two of our resturants i.e The Local and Tapas. The application is very easy to setup and use. Pros Posist has helped us to reduce our workload, the front of the house has a feature of customisation request which is very easy to use. Copy paste order from one table to another is very easy to use. The application is very easy to use, any one can work on the application. Daily sales report, settlement report, sales by item category, discount report, btc report, online/other payment detail report are few of the reports that we check on a daily basis to get clear understanding of the day. Transaction info on receipt is a wonderful feature where it shows the breakdown of the payment on the receipt. Restroworks application being on cloud allows us to work from anywhere and make the changes to the system being on a remote location. \[sensitive content hidden\] is an exceptional Restroworks software trainer, characterized by his thorough preparation and efficient management of training time. He possesses a genuine passion for the software, which makes him an enthusiastic and engaging instructor. User-Centric Approach \[sensitive content hidden\] consistently focuses on how the software benefits the end-user, ensuring the training is always relevant and practical. He excels at building confidence, making users feel comfortable and proficient with the software. His training is marked by clarity and simplicity, delivered with an engaging presentation style. Supportive and Adaptive He consistently provides support, demonstrating immense patience and empathy in his teaching approach. \[sensitive content hidden\] is adept at problem-solving, quickly addressing issues that arise. He actively listens, paying close attention to trainees' questions and concerns, and is always open to feedback to continuously improve his methods. Academy is very easy to learn, it has clarity on all the modules. The part that it has videos makes in very good. We can even download the videos for future use. The fact that can run offline for 48 hours allows us to continue our operations without any problem as we sometime face internet issues. Cons There is one thing that i will like to have in the system is the functionality to check the billing screen from any device. This will allow us to check/monitor the changes made at the backend and have preview of the same. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Restroworks It failed to work for us, it was not properly customized for restaurant operations. Switched from [eZee Optimus](https://www.capterra.com/p/166571/eZee-Optimus/) Ezee optomus was lacking some features that we needed for operations and restroworks offered us all those features. Review Source MH Mikdad H. Senior Cost Controller and Analyst Restaurants Used the software for: 2+ years ### "Posist Feedback by Almed Retail UAE" May 6, 2025 4.0 We are using the application for order taking, generating reports, analyse outlet performance etc. Pros Posist has really helped me to ease and manage my operations, initially it was little hard to learn but eventually it's a great application to use. Daily sales report, DSR report, Item contribution report, outlet sales, taxation report are some of the reports which we are using on a daily basis for data analysis. Posist being cloud based provided mobility to use and operate, we can access the application anywhere from any device without and issues. Posist Academy is a great tool to learn the application, new learners can take advantage from Academy by understanding the product and then testing their knowledge by taking the assessment and getting the certificate after passing the test. Great initiative by posist team. We had a great experience working with \[sensitive content hidden\], he has provided unconditional support to us whenever and wherever needed. Offers module is very good, we can multiple offers like BOGO, set item criteria, use code based offers to provided offers to the customers. Creating offers in the application is very easy and intuitive to use. Cons Backend becomes slow during the week start and month closing, system takes time to publish and generate reports. Combo cannot be added to set menu, also same item cannot be added again in the set menu. Quantity change option should be there even after punching the Kot. Email blacklist notification should be there if any email is blacklisted. Print preview should be present at the POS, we have to print in order to test the same. Switched from [Sapaad](https://www.capterra.com/p/143844/Sapaad/) Aggregator integration was not available in Sapaad. Review Source VK Vinod K. Restaurant Manager Hospitality Used the software for: 2+ years ### "Billing review from Baker By Chance" February 13, 2025 5.0 Posist software benefiting us in Reports. We found all the details which we required in Reports. Pros The Billing Operation is so smooth and up to the mark. The settlement window reflects the Denomination by which we can put the amount details while settling the bill. It shows in the Reports as well. Cons The reports are perfectly verified and we are not facing any issue in Billing. Review Source YS Yadvendra S. IT Head Restaurants Used the software for: 2+ years ### "Review for Restroworks" October 1, 2025 5.0 Mostly application is running in complete 100% mode but whenever we stuck we have to call on support and their is a difficulty task. Pros We are using this application for almost 5 years and restroworks is simple to use and learn. Lots of feature which helps us to manage the billing process. Team is very helpfull, Specially Rahul Rai and Sanjeev. Switched from [CSAT.AI](https://www.capterra.com/p/230471/CSATAI/) This was system based and no secutity level. Review Source Response from Restroworks December 3, 2025 Dear Yadvendra, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks KK Konang K. Manager Restaurants Used the software for: 1-2 years ### "Review for Restroworks by BrikOven - Bellandur" June 5, 2025 5.0 I’ve used many POS systems in my career, some were flexible, while others were difficult to use. But this is the first POS that really understands what I need. It has the right mix of useful features and ease of use. Everything works smoothly and helps both business owners and staff have a better experience. Pros The best part of this software is the Restroworks Academy. It helped us understand the entire system, and my staff learned to use it quickly with its help. This saved us time and improved our workflow. Thank you, Restroworks, for making things easier for us. Cons Some of the reports have not been accessible or extractable for over a week, and this issue needs to be investigated and resolved. The rest of the reports are functioning as expected. Review Source AC Anand C. Asst. Manager Finance and Accounts Restaurants Used the software for: 2+ years ### "Accounts experience of using Posist application" July 29, 2025 4.0 Overall it's a great experience to use Posist application from accounting point of view where can can get all the information directly from the software on a single click. Pros We are using the application to push data to our Tally server for accounting purpose. Reports are very detailed, bill wise report, gst reports has lot of information. We can generate reports from every brands and every outlet. \[sensitive content hidden\] assisted us with Tally integation, we were facing issue with data transfer to tally which was resolved by the team. Cons Need an option to generate custom report as per my requirement instead of generating multiple reports to get a specific set of data. Reports heading are not standardize, it keeps on changing from reports to reports. Review Source Response from Restroworks December 3, 2025 Dear Anand, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks SS Sudharshan S. Adminstaration Restaurants Used the software for: 1-2 years ### "Nice support team member to keep always answering " June 12, 2025 5.0 overall experience is too friendly for now and hope we use very smoothly in future as well because many features going live in every week terms. Pros Posist is too friendly software in terms as i can told that when any online integrated partner channel order comes it get auto accepted which reduce man power too much. ALso there are so much other features which works very nice like inventory part as well. Cons sometimes it get difficult in petty cash management. it give variance without any error which gives crucial to our team member Review Source SA Siddik A. Manager Restaurants Used the software for: 1-2 years ### "Best Billing and Order Management for Restaurants" November 30, 2025 5.0 Previously, we faced challenges with manual billing, but this system has transformed the way we work. The quick service mode is especially helpful during busy periods, making a significant difference. Additionally, customer support has been consistently responsive. Pros This software has really streamlined our daily billing process. Orders are entered quickly, invoices are clear, and end-of-day closing now only takes a few minutes. Our team was able to learn how to use it in just one day thanks to its very straightforward interface. Cons Choosing this system was one of the best decisions we've made for our restaurant. It manages dine-in, takeaway, and online orders with ease. The reports are comprehensive and genuinely helpful for monitoring weekly sales and evaluating how our menu items are performing. Review Source VK Vinod K. Team Leader Restaurants Used the software for: 2+ years ### "Review From Bloom Hotel - Jalandhar" June 12, 2025 5.0 My overall experience with Restroworks has been positive. The billing software is intuitive, reliable, and well-suited for high-volume operations. It simplifies order management, supports multiple payment modes, and ensures smooth billing, which greatly enhances efficiency at the counter. Pros What I liked most about Restroworks is its intuitive user interface, seamless integration across modules, and robust reporting capabilities, which significantly streamline restaurant operations and decision-making. Cons What I liked least about Restroworks is that, at times, the billing interface can experience slight delays during peak hours, which may affect the speed of order processing. Some time issue with printing Review Source PT Prasad T. Outlet Manager Food & Beverages Used the software for: Less than 6 months ### "Billing and Delivery Integrations made easy" January 10, 2026 5.0 Delivery orders made easy, costing, reports, sales details, recipe cost checking, customer management, offers like more options available. Pros Easy billing options for takeaway, delivery and other transactions. In billing so many options can be done as add on, variants and other options available. Delivery integrations are available with plug and play. Same like all type reports available to check the sales and other details. Cons Initially at the setup faced some issue but able to managed it. some integration issue found but then it was resolved. Review Source AS Amandeep S. Floor Manager Food & Beverages Used the software for: 1-2 years ### "Fast, Simple, and Efficient Solution for Food Courts" December 26, 2025 5.0 We can generate the outllet wise sale and can get the filter on the same to get the breif data. We Can update the user roles anytime from anywhere of the application. Pros It is simple and quite fast for Food court. We can track indivitual level of billing for all th stores. Permission level roles we can edit and update for all user in a single time. . \[sensitive content hidden\] is extremely helpful, possesses excellent knowledge of the application, and is always willing to assist whenever needed. Cons Customer call center is not up to mark as has to be.Rest part are ok with us as a user level point of view. Review Source SS Sunny S. Manager Restaurants Used the software for: 1-2 years ### "Restroworks Feedback By - The Bikers Cafe Kolkata" May 2, 2025 5.0 Using POSIST has truly streamlined our daily operations. Having all essential tools and reports in one place saves us the hassle of switching between multiple platforms. Everything we need—from reports to databases—is just a click away. As a cloud-based system, POSIST allows us to access and manage our setup from anywhere. It’s reliable and low-maintenance, which means we don’t have to spend time on technical upkeep—we can simply focus on running our business. Lastly, the support team has been amazing. Knowing they’re available 24/7 gives us great confidence and comfort. We truly feel supported every step of the way. Pros The POSIST Academy is a fantastic resource. It allows us to learn how to use the platform at our own pace, at any time that suits us. If we ever get stuck, the training videos are right there to help. Cons Currently, the software is working fine for us. In the Future, we will let you know if any concerns. Review Source AK Apan K. Manager Restaurants Used the software for: 1-2 years ### "BrikOven - Kormangala Feedback About POSist" January 12, 2025 5.0 It covers various aspects of restaurant management, including POS, inventory tracking, staff management, menu planning, and customer relationship management (CRM). Its all-in-one nature reduces the need for multiple software solutions. Customer support always help Pros Software is all about solving real-world problems efficiently and creatively. Whether it's simplifying complex tasks or automating repetitive work, it’s satisfying to see solutions come to life. Cons Sometimes its take time to connect with support helpline number, also sometimes our online order gets missed Review Source AG Aman G. Manager Food & Beverages Used the software for: 2+ years ### "Sharing Experience With Restroworks" December 11, 2025 5.0 Here in our food court we have updated the 8 terminals and we have updated the different print setup for every outlet and its working fine. Pros Software is very liable and super fast. Team is very Helpfull with 24x7 support. In our foodcourt we have 8 terminals with different 8 setup and every single system working good for their own area. Thanks To Sanjeev, Rahul Rai for their support and help whereever we have required. Cons Nothing to complain but as a suggestion if we can run the bletooth printer with and lan printer in a single system setup. Review Source VS Venkatesha S. Cost Analyst Hospitality Used the software for: 1-2 years ### "Excellent ERP with Exceptional Assistance" December 11, 2025 5.0 My overall experience with Posist has been very positive. The platform is stable, fast, and well-designed for restaurant operations of any size. Thanks to the system and especially to Mr Akshay our overall transition and usage have been seamless and satisfying. Pros Posist is a reliable and comprehensive ERP solution designed specifically for restaurants. It streamlines daily operations by integrating billing, inventory, kitchen management, CRM, and analytics into one cloud-based platform. Cons The thing I liked the most about Posist is how seamlessly it brings every restaurant operation into one unified system Review Source Similar Products Featured