# Text In Church Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Text In Church the right Church Management solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142758/Text-In-Church/reviews --- Text In Church 4.6 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Text In Church Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JB Josh B Director of ITReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “With the ability to text in this day and age is critical and Text in Church makes it simple to get started.“ March 6, 2026 KS Kyle S Lead PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “The cost is not feasible for all churches.“ January 6, 2025 TS Travis S Communications DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “I appreciated the ability to connect with Planning Center People Lists and schedule texts and workflows.“ June 5, 2025 NO Nathaniel O Senior PastorReligious Institutions, 201 - 500 employeesUsed the software for: 6-12 months. “Also it is a little more expensive.“ March 7, 2025 JB Josh B Director of ITReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “It gives us another tool to connect with the church.“ March 6, 2026 ED Elizabeth D PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes it’s difficult when people change their cell numbers and we don’t know“ April 15, 2021 DJ Deidre J Founding PastorReligious Institutions, Self-employedUsed the software for: More than 2 years. “Text in Church and Talk in Church are the backbone of my communications systems“ May 14, 2024 AW Andrew W Pastor Religious Institutions, 11 - 50 employeesUsed the software for: Less than 6 months. “For whatever reason, Text in Church does not sync right away with Planning Center Online.“ April 12, 2021 ## Showing most helpful reviews Showing 1-25 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keegan D. AV Team Religious Institutions Used the software for: 1-2 years ### "Capable Solution with a Steep Learning Curve" May 18, 2021 4.0 Text In Church is a great way for us to stay in contact with people who sign up. We still use email but, the click through rate on links is way higher. Pros For the price, I don't think you can do any better than Text In Church. Their base package is plenty for what we need in a church that has 150 weekly attenders. We have the ability to create custom text groups and automated workflows. On top of that, it's there's a pretty good CRM powering it all. Cons The one challenge to Text In Church is the learning curve. Some features have a confusing user experience. Fortunately, their solution feels lightweight and it's easy to play around until you figure it out. Review Source Response from Text In Church May 19, 2021 Thanks for the great review Keegan! NO Nathaniel O. Senior Pastor Religious Institutions Used the software for: 6-12 months ### "Templates save so much time " March 7, 2025 4.0 I didn’t know about the integrations until I decided to switch companies. Also it is a little more expensive. Customer service was great though. Pros The templates are great and help to save a lot of time trying to do it yourself. Cons When I read a message in the app it still shows I have a message until I manually mark it as read or archive it. That was annoying to me. Alternatives considered [Clearstream](https://www.capterra.com/p/158103/Clearstream/)[PastorsLine](https://www.capterra.com/p/156080/PastorsLine/) Reason for choosing Text In Church The templates that made it easier to use and setup to stay connected! Review Source JB Josh B. Director of IT Religious Institutions Used the software for: 2+ years ### "Solid texting platform for churches" March 6, 2026 4.0 Overall Text in Church has been a great partner and tool for our ministry. It gives us another tool to connect with the church. Pros With the ability to text in this day and age is critical and Text in Church makes it simple to get started. They offer a complete set of features, local numbers, keywords, groups and more. Cons I wish you could set multiple keywords or phrases to trigger an action instead of just one word. We get a lot of phrases that don't end up triggering a workflow. Review Source AS Andrea S. Pastor Religious Institutions Used the software for: 2+ years ### "There are better options than Text In Church. " January 1, 2025 2.0 Mediocre at best. It seems like people either really love it or really hate it. We found it expensive and cumbersome. GLOO is a much better platform and way more economical. Pros The ability to communicate with people quickly. Cons The texts were not reliable. Often we would schedule them and they'd either not go or be sent at the wrong time (was not operator error). Also, their pricing was extremely high compared to the competition. Review Source DJ Deidre J. Founding Pastor Religious Institutions Used the software for: 2+ years ### "Can't Do Without It" May 14, 2024 5.0 Pros Text in Church and Talk in Church are the backbone of my communications systems Cons The pay structure in relation to the features I do and do not use makes it so that I pay a lot for the few services I use, but then have to pay more if I want to use the features I do use to their full capacity. Switched from [MinistryTracker.com](https://www.capterra.com/p/131630/MinistryTracker-com/) I switched from Tithely because I am not in agreement with the the very vocal beliefs of the \[sensitive content hidden\] and did not want to be associated with their perspectives. And, because Text in Church offered more of what I needed in one platform, it made the switch easier. I switched from Ministry Tracker because they discontinued the other feature I was using. Review Source PW Patti W. Office Administrator Religious Institutions Used the software for: 6-12 months ### "GAME CHANGER!" January 28, 2021 5.0 IT's a Game Changer! It's been a wonderful tool that I am expanding every day. It makes my job so much easier! Would HIGHLY recommend it! Pros Automated workflows, ability to text or send and email, ability to personalize it. I love that it integrates with the main database I use for our church. I love that I can schedule things things to go out and not have to worry about it again. I love that I can communicate with groups of people but there is individual and personal interaction. I love that you can see who opted out of further messages and am able to update my main database. Customer service and articles are amazing! Cons Just a few things I would change....the ability snooze a person within a group when they aren't available that month but may be in the future. I would like to be able to print a report of people that opt out of texts so that I can update my main database. I would like to set a sync time. I would like separate inboxes for different phone numbers. Right now, everything goes to the same inbox Alternatives considered [Clearstream](https://www.capterra.com/p/158103/Clearstream/) Reason for choosing Text In Church More keywords available...smart cards, personalization, automated workflows, customer service, but as I discover more ways to use Text in Church, the list grows. Review Source SM Scott M. IT Lead Religious Institutions Used the software for: 2+ years ### "Easily Text with one or everyone" March 5, 2025 5.0 We have used Text In Church for several years and it works practically without error. We use it to send out announcements, to communicate within groups, and to process information requests for new visitors, guests, and special topics. Pros Text in Church provides reliable messaging services for our church. We're also able to integrate it with our website for collecting visitor information. Cons It requires close collaboration of users when multiple people are using it at the same time. Review Source TS Travis S. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Use Automations" June 5, 2025 4.0 Overall, Text in Church is a reliable, mostly user-friendly texting tool for churches. From scheduling texts to managing groups, there are many great options. Pros I appreciated the ability to connect with Planning Center People Lists and schedule texts and workflows. Cons I didn't prefer the interface, and, until recently, it didn't function as a full integration within Planning Center. Review Source DG Darla G. Admin Asst Religious Institutions Used the software for: 2+ years ### "Great messaging system for churches!" May 10, 2025 5.0 5 star experience in service and support. Pros The ease of connecting with all our congregants at once yet msgs appeared to recipient as individualized. Cons I had to keep going in up price to meet our growing needs. Review Source JJ Jonathan J. Founder and Senior Pastor Religious Institutions Used the software for: 2+ years ### "Text in Church is Good for Churches, Big or Small" January 17, 2025 5.0 Overall had a great experience with Text in Church. Very pleased with the product. Pros How easy it is to use and how I was able to create a QR code and now visitors can scan and enter their info instead of using paper cards. Complete Time Saver Cons The size of the packages and the need to always buy extra minutes. Review Source MC Marcy C. Communications Assistant Religious Institutions Used the software for: 6-12 months ### "Great texting tool for churches and ministries" April 7, 2025 5.0 Overall it has been a very positive experience with a good platform and good customer service. Pros It's really helps us stay connected to our church members in an easy to use familiar format. Cons There was a bit of a learning curve with it, but they did give us helpful documents and videos. Review Source JP Josiah P. Youth / Connections Pastor Religious Institutions Used the software for: 2+ years ### "The best church resource that exists!" July 29, 2021 5.0 10/10 Pros The functionality, consistent desire of staff to improve what is offered, and community between members is perfect. We will never use anything different! Cons We can’t think of anything at all. Love that they are willing to listen and revise the system based on what users would like. Review Source Response from Text In Church August 23, 2021 We are so grateful for your kind words, Josiah. Thanks for sharing your review with us and the community. NB Natalee B. Connection Coordinator Religious Institutions Used the software for: 2+ years ### "Game Changer" May 12, 2022 5.0 This software has been a game changer for our guest follow-up! I am very good at ideas and implementation... not so much maintaining long term... so to have an automated system that feels personal has been amazing!! Pros I love how easy this software is to use and customize. It is also automatic, so once you have it set up it runs everything so smoothly. Cons I don't always get notifications to my phone... but it hasn't hindered the effectiveness, just my response time. Review Source Response from Text In Church May 13, 2022 Natalee - This made our day! THANK YOU for taking the time to leave this amazing review. We appreciate it and we are so happy Text In Church has been a game changer for your guest follow-up! JS Jeff S. Marketing & Guest Outreach Director Religious Institutions Used the software for: 2+ years ### "Text in Church Has Quality Church Member and Guest Outreach Tools..." October 10, 2019 4.0 We have improved our communication to our members with Text in Church. Also, for the first time, guests have a way of hearing from us after they've visited. Members feel more involved and in the loop than ever before. Pros I like the ability to text hundreds of people instantly. The groups function is an easy-to-use tool. The ability for people to opt themselves out of communication is also important. Church members feel updated any time they receive an email or text. Cons I don't like that they charge us per text. Many times I want to send messages over 160 characters to our church members, but am forced to limit the message to conserve the number of texts I use per month. I also think some of their formatting and setup of certain templates is clunky and not user-friendly. Reason for choosing Text In Church Because it was more customizable to church ministry and it was around the same price. Review Source Response from Text In Church October 11, 2019 Jeff, thanks for the great review. I wanted to let you know that we charge per text message sent regardless of the number of characters. So, even if you exceed 160 characters it still counts as just one. Also, incoming messages do not count against your allotment. DD Dana D. Owner, Educator Music Used the software for: 2+ years ### "A must-have for churches of ANY size! " October 19, 2021 5.0 TIC is a must have for churches of any size. Makes it so quick and easy to stay in contact with members and helps create a simple, streamlined way to connect with visitors. Pros I love Text in Church for many reasons but specifically its simplicity to set up and use Cons The only thing I'd like to see improved is the # of characters allowed for a text to be sent in one message but I'm not sure TIC has any control over that. Review Source Response from Text In Church October 25, 2021 We are so grateful for your kind words. Thank you for taking the time to share your review with us and the community! RH Rob H. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Text In Church.... GAME CHANGER!" June 10, 2021 5.0 Our experience has been fantastic and if you have questions they are quick to get you to the right person to help you. Pros They ability to set up guest follow up so those who are new do not fall through the cracks. It has helped us stay in contact after someone has come and be able to minister after that initial visit. We also like the ability to put a plan a visit on our site so someone we can communicate with them and give them some invite on our church before they come. This helps out with those awkward feelings for new guests. Cons only thing I have is about setting specific dates for txts to go out, which they listen to our feed back and are working on this. Review Source OH Ory H. Campus Pastor Religious Institutions Used the software for: 2+ years ### "Definitely worth your time and investment!" April 16, 2021 5.0 Great customer service and overall interaction! Pros This has allowed us to quickly and easily communicate vital news to large groups of people at great ease. And if someone needs to ask a question in reply, it doesn’t happen in “group text” form, protecting the individual’s privacy. Cons No complaints at all! Text in Church regularly releases updates and new features! Review Source LS Leslie S. Lead pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Good but" September 26, 2019 4.0 Made text communication simpler Pros Ease to send out scheduled messages, follow up. Cons Sync issues, duplicates after sync issues, app glitches Alternatives considered [PastorsLine](https://www.capterra.com/p/156080/PastorsLine/) Reason for choosing Text In Church Templates for follow up Review Source Response from Text In Church September 30, 2019 Thanks, Leslie! I really appreciate the review. If you're continuing to have issues with your sync please reach out to our support team. We'd love to help get that resolved for you. ZC Zac C. Pastor Religious Institutions Used the software for: 2+ years ### "Text in Church is a Must Have" October 1, 2019 5.0 Our organization (church) has completely embraced this service as it has totally changed the game in communication. Pros It makes in-house communication very easy as well as gives us unlimited ways in outreach. Cons Being an automated service for texting and email, it takes some time to learn. Review Source Response from Text In Church October 7, 2019 Awesome! Zac, thanks for the great review. TP Tom P. Online Campus Pastor Religious Institutions Used the software for: 2+ years ### "Easy to use and well worth it" June 17, 2021 5.0 Text in Church is a fantastic organization. Any time I have questions I am able to talk directly with someone and they have walked me through the help needed. They are also constantly updating the platform with the changing needs of Churches. Pros Text in Church is a fantastic text program that is easy to use, affordable and integrates perfectly with our Church Management Software. Cons I do wish they had more alternative pricing tiers in regards to number of text we can send. Review Source JR John R. Associate Pastor Religious Institutions Used the software for: Less than 6 months ### "Time saver that increases engagement" September 26, 2019 4.0 We are doing a much better at data aquisition and therefore better at leading people through a funnel/process of assimilation as well as spiritual development. Pros I appreciate the ability to set up workflows to ensure I am staying on top of communication. When people respond I am able to engage at a deeper level. Cons I would love the ability to create my own automated workflow template that I would be able to open and set the specific date to trigger the workflow. All the templates are designed to trigger based on the day an individual is added to the group. I would like to have people be able to join a group over a period of time and then all receive the same communications on the same day. For example, have people sign up for an event through the month of Sept but then everyone receives a series of sms during the week prior to the event the first Sunday of Oct. Review Source Response from Text In Church September 30, 2019 John, thanks for the amazing review! You do have the ability to send your messages on a specific date. For your example, you want to create a group and allow people to sign up for the whole month of September. Then, schedule group messages to that group on the exact dates you choose in October. You won't need to use the Automated Workflows to do this. If you need help, contact our support team we'd love to help. DW Deone W. Associate Pastor Religious Institutions Used the software for: 6-12 months ### "Great Product" October 8, 2019 4.0 Great, we've seen increased participation and retention of new visitors since starting TIC. Pros The ease of being able to communicate with members at one time from one place. Cons I do not like that there isn't a reporting feature. I must report to the Pastor monthly on the number of new visitors we get each month. When exporting from TIC to excel, it's like pulling teeth to short through the information. Review Source JC Jill C. Church Administrator Religious Institutions Used the software for: Less than 6 months ### "Text In Church Has Added Value to Our Church Discipleship Program" October 8, 2019 4.0 Communicating through text messaging and how to effectively followup with guest was our major issue. Text In Church has solved both issues. Pros The program provides a means for us to communicate with our members through texting. That was my main focus as I researched such programs however, I was sold when I learned of its guest followup features. Cons There is a learning curve to understanding how to maneuver all the features unique to the programs design, this been my only concern. Reason for choosing Text In Church The guest followup feature made TIC standout above the rest. The quick responses from the TIC support team makes me even happier about choosing Text In Church. Review Source Response from Text In Church October 10, 2019 Hi Jill - Thanks for the awesome review! SR Sandra R. Communications Director Non-Profit Organization Management Used the software for: 6-12 months ### "Text In Church is a communications director's best friend!" July 6, 2018 5.0 Our communications improved without a large dedication of time and effort with Text In Church. Pros Text In Church compiles communication databases in one place online. Text, call or email efficiently and effectively with multiple lists and purposes. Text In Church gives the ability for multiple users Cons Text In Church does not have an easy "save draft" or autosave feature. If you are interrupted for a long time during creation, depending on your computer setting, you have to re-login and start over. Inconvenient but not a deal breaker because creation is easy. Review Source Response from Text In Church July 9, 2018 Sanda - Thanks for the thoughtful review. I love your auto-save suggestion. I'll share that with our team later today! DP Daniel P. Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Fast Communication and a Reliable Secretary" October 4, 2019 4.0 Pros Text In Church has helped our church spread information more quickly. The automated workflow has been the single most helpful tool in communicating with guests who have come to one of our services. Cons It would be helpful to have a message recording option that can be sent to all voicemail accounts on a distribution list. Some people do not have text messages, but the voicemail feature would net everyone. Review Source Response from Text In Church October 7, 2019 Thanks for the great review Daniel.