# Booksy Biz Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Booksy Biz Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/142741/Booksy --- # Booksy Biz Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Booksy Biz ## What is Booksy Biz? Booksy Biz is the all-in-one online booking and business management solution for beauty professionals seeking to work smarter, earn more, and stay fully booked. 🌟 Why Booksy Biz? Booksy integrates every part of your business—from solo operations to multi-service salons—into a single, easy-to-use platform. We reduce chaos and bring clarity to your daily operations. Key Features for Success: - 24/7 Online Booking: Clients book appointments anytime, eliminating phone tag. - Increase Visibility: Get discovered by high-intent clients on the Booksy Marketplace and Google. - Run Your Business From One App: Manage scheduling, secure payments, marketing, and client records in a single system. - Save Time: Intelligent automations help reclaim up to 24 hours in admin time monthly. - Reduce No-Shows: Automated reminders ensure your calendar stays full. Booksy Biz gives beauty professionals the robust tools needed to run a smoother business, attract more clients, and grow with confidence. ## What is Booksy Biz used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Barbershop](https://www.capterra.com/barbershop-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 479 user reviews Reviews sentiment Positive 85% Neutral 5% Negative 9% Pros & cons Streamlined client organization system Effortless business management platform Slow and confusing payment processing Complicated account verification process Starting price $29.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Booksy Biz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://biz.booksy.net/&name=Booksy Biz) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Booksy Biz 4.4 (479) VS. [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $29.99 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (478) Ease Of Use 4.8 (4,063) Value For Money 4.3 (438) Value For Money 4.6 (2,728) Customer Service 4.3 (437) Customer Service 4.7 (2,290) ## Booksy Biz alternatives [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142741/Booksy/alternatives/) ## Who uses Booksy Biz? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined client organization system 83% positive reviews out of 113 Most reviewers indicate client management helps track appointments, communicate easily, and attract new clients consistently. Slow and confusing payment processing 63% negative reviews out of 46 Some reviewers report payments are delayed, fees unclear, and payout options limited, causing financial inconvenience. Barbara M Nail Salon owner, 2 - 10 employees. "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes with transaction fees." Effortless business management platform 93% positive reviews out of 54 Most reviewers find ease of use crucial, allowing quick setup, smooth navigation, and simple daily operations. Complicated account verification process 70% negative reviews out of 30 Most reviewers find account management difficult, citing slow verification, fake accounts, and frequent banking issues. Natalia B Director, 2 - 10 employees. "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks require lots of paperwork it took me over 2 months to do it." Comprehensive business growth tools 92% positive reviews out of 36 Most reviewers describe business growth features as vital for marketing, exposure, and expanding client base efficiently. Larissa P Aesthetician, 1 employee. "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your business grow are amazing" Consistently poor customer support 88% negative reviews out of 26 Most users report terrible service, describing unresponsive support, unresolved issues, and overall disappointing experiences. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.3 (130) 73.85% of 130 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.1 (102) 68.63% of 102 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Calendar Management 4.5 (101) 78.22% of 101 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Management 4.5 (95) 78.95% of 95 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Mobile Access 4.3 (89) 68.54% of 89 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 3.9 (67) 58.21% of 67 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Booksy Biz 96 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Offer to rent a booth to freelance professionals Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Provide online support for your customers through live chat or help desk functionality Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Specific use for barbershops Designed for medical spas For Retail Stores Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Designed for trainers who offer online and in-person sessions Designed for trainers who offer in-person sessions Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Designed for trainers who offer online sessions Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Allocate and manage resources, such as employees, equipment, facilities, and other assets Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Track and manage the scheduling of tasks Track the amount of time spent on a job or task Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.3 (477) 4.3 Based on 477 reviews ## Pricing Value for money 4.3 (438) Free Trial [View pricing plan details](https://www.capterra.com/p/142741/Booksy/pricing/) Booksy Biz $29.99 Flat Rate,Per Month It includes: - Unlimited bookings - Client Appointment Confirmations & Reminders - Email Marketing - Text Message Marketing - Custom Forms & Liability Waivers - Reserve with Google - Reporting and insights - Waitlists - No-Show Protection features - Memberships and Packages - Online Gift Cards Value for money 4.3 (438) 4.3 Based on 438 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (437) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (437) 4.3 Based on 437 reviews ## User reviews Overall rating 4.4 Based on 479 reviews Filter by rating 5(343) 4(66) 3(25) 2(15) 1(30) Mentioned topic Sorted by most recent KG Kristen G. Spray tan artist Consumer Services ### "Recommend to all" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 18, 2026 Good overall experience with it. I recommend for the price and ease of use. Good customer service and support Pros I like overall that it is a free service. Easy to use and navigate. Easy for clients to book and schedule appointments Cons Clients have to download the app to book their appointments and sometimes that is not desirable as the client Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Bianca P. Owner lead esthetician Health, Wellness and Fitness ### "Boosky review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 10, 2026 Overall booksy biz is effective and efficient and it’s user friendly. Cost is a little higher than I’d like it to be Pros Expense tracking, the calendar, and appointment reminders are all great features. Very user friendly. Cons The price point is higher than similar salon booking software, customer service isn’t as responsive as I wish they were Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shawna S. Head of Marketing Retail ### "Complicated Setup and Glitchy Features Limit Its Usefulness" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 December 15, 2025 My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is frustrating and inefficient. I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings. There are better, smoother scheduling platforms available, and for the time investment required, Booksy Biz didn’t deliver the reliability I needed. Pros The client-facing interface is clean and easy for customers to use. Booking pages look professional, and automated reminders are a helpful touch. The idea behind the platform (giving service providers a simple way to manage appointments) is fantastic. Cons The backend setup is confusing and far from intuitive. Many of the features feel half-built or glitchy, and customizing services, availability, or pricing often requires too many steps. Customer support is slow to respond, and updates sometimes break features that were previously working. For a platform that’s supposed to simplify scheduling, it often creates more friction than it removes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Michael A. Barber Health, Wellness and Fitness ### "For starters " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 5, 2025 Pros I haven't had a chance to benefit from it yet. I'm still posting on my social media everyday trying to pull clients in. Cons It's not as accurate as some say it is. Maybe it's because I haven't had dealings with this app but two weeks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YA Yolanda A. owner Health, Wellness and Fitness ### "Great for Beginners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2025 I would say it's good overall. Customer service is great and the system is pretty easy to use. I would give it a B+ Pros Learning curve. Customer Service is pretty good, and always available to answer all my questions. For the value of the money is good. Cons We did not like the boost feature. We had Charges showed up in our account all of the sudden and we were not informed well about this. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) They were pretty bad. Their customer service was terrible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Melinda P. Esthetician Cosmetics ### "Great app!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 It's been a good experience. The app is professional and pretty user-friendly. The booksy app also provides professional customer support. Pros It's easy to use and convenient. It's professional and has the most users out of all the other scheduling apps so it's more promising to help new businesses find new clients. Cons It requires people to download the app and schedule their own appointment in order to leave a review. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing Booksy Biz Booksy has more users than all the others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA David A. Licensed Barber Apparel & Fashion ### "Great app just minor complaints." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which they never set and I lost some money on tips because of it. Then after I readjusted Booksy fixed that issue but now the ones that did have auto pay originally no longer has it on for them. So it screwed somethings up. Pros I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me. Cons I wish that Booksy would add a notification when someone is in the waiting list. I won’t know unless a client tells me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Darius h. Barber Health, Wellness and Fitness ### "decent app" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 4, 2025 Overall its been a good tool to plan and keep structure to my business but overall it hasnt helped grow my business at all Pros Works really well as an organizational tool with a good layout design and an easy to use interface. Cons Honestly the app is pretty decent but the one thing i dont like is all the “marketing” and “boost” ads, because when you take the time to try to use them and give them a chance they provide no results in getting you new clients, for example ive had my account boosted for 2 weeks and did everything booksy asked, as a result i havent booked any new clients, not one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Emely C. Cosmetilogy Consumer Services ### "Best platfor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Overall, my experience with Booksy Biz has been very positive. It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing. It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how simple it is to book appointments. Pros I love that Booksy Biz makes scheduling extremely easy and fast for both clients and business owners. The interface is intuitive, clients receive reminders, and the booking process saves me a lot of time every day. It keeps my schedule organized and helps reduce no-shows. Overall, it simplifies my daily operations significantly. Cons The main downside is the commission fees, which can add up over time, especially for small or growing businesses. While I understand the value of visibility and marketing, a more flexible or tiered commission structure would make it more budget-friendly for service providers who are just starting or still building clientele. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kris D. Barber Cosmetics ### "Absolutely worth the monthly subscription " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 4, 2025 Overall it’s an incredibly useful tool. It keeps my book open and running smoothly. I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely. Pros I like the ease of use for my clients. Also being able to just share the link or the QR code is incredibly convenient Cons There are a few bugs. When you go to type when using message blasts the cursor jumps backwards and makes it a mess. I also don’t like that we as the business can’t rate the clients like Uber. It would be really nice to know if a client has a tendency to no call no show a lot of barbers. Or if there are any other issues with them as clients. Even if it was as simple as Booksy letting us know “hey this person has 6 no call no shows against them from other people” so we can know to have them prepay or not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142741/Booksy/reviews/) Popular comparisons [Calendly vs Booksy Biz](https://www.capterra.com/compare/142741-148036/Booksy-vs-Calendly)[Google Calendar vs Booksy Biz](https://www.capterra.com/compare/142741-213340/Booksy-vs-Google-Calendar)[Goldie vs Booksy Biz](https://www.capterra.com/compare/142741-268055/Booksy-vs-Goldie)[GlossGenius vs Booksy Biz](https://www.capterra.com/compare/142741-174830/Booksy-vs-GlossGenius)[Acuity Scheduling vs Booksy Biz](https://www.capterra.com/compare/142741-191978/Booksy-vs-Acuity-Scheduling)[Vagaro vs Booksy Biz](https://www.capterra.com/compare/142741-153752/Booksy-vs-Vagaro)[Mindbody vs Booksy Biz](https://www.capterra.com/compare/40229-142741/MINDBODY-vs-Booksy)[Doctoralia for Specialists vs Booksy Biz](https://www.capterra.com/compare/142741-253301/Booksy-vs-Doctoralia-Pro)[Fresha vs Booksy Biz](https://www.capterra.com/compare/142138-142741/Shedul-com-vs-Booksy) [Jobber vs Booksy Biz](https://www.capterra.com/compare/127994-142741/Jobber-vs-Booksy)[Boulevard vs Booksy Biz](https://www.capterra.com/compare/142741-180087/Booksy-vs-Boulevard)[SimplyBook.me vs Booksy Biz](https://www.capterra.com/compare/140086-142741/Simplybook-me-vs-Booksy)[Square Appointments vs Booksy Biz](https://www.capterra.com/compare/142741-170263/Booksy-vs-Square-Appointments)[WellnessLiving vs Booksy Biz](https://www.capterra.com/compare/142741-145039/Booksy-vs-WellnessLiving)[Booker vs Booksy Biz](https://www.capterra.com/compare/90708-142741/Booker-vs-Booksy)[Mangomint vs Booksy Biz](https://www.capterra.com/compare/142741-187593/Booksy-vs-Mangomint)[Timely vs Booksy Biz](https://www.capterra.com/compare/142741-142756/Booksy-vs-Timely)[BookyWay vs Booksy Biz](https://www.capterra.com/compare/142741-244796/Booksy-vs-gymtrainer)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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