# Onfleet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Onfleet Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more.

Source: https://www.capterra.com/p/142633/Onfleet

---

# 

 Onfleet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Onfleet

## What is Onfleet?

Onfleet's modern, delightful delivery management software makes it easy for businesses to manage and analyze their local deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries for businesses in 60+ countries around the world. Start your free trial today!

## What is Onfleet used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)

Top alternative

Featured

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Starting price

$599

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Onfleet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onfleet.com&name=Onfleet)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Onfleet

4.6 (95)

VS.

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$599

Flat Rate, Per Month

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (95)

Ease Of Use

4.5 (356)

Value For Money

4.5 (76)

Value For Money

4.6 (321)

Customer Service

4.5 (86)

Customer Service

4.8 (341)

## Onfleet alternatives

[4.1 (76)](https://www.capterra.com/p/218952/Tookan/reviews/)

Starting price

$129.00

Per User, Per Month

Highest Rated

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

[4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/)

Starting price

$575.00

Per User, Per Month

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/142633/Onfleet/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

4.8 (35)

65.71% of 35 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Dispatch Management

4.6 (33)

69.70% of 33 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Live Driver Tracking

4.8 (29)

51.72% of 29 reviewers that rated this feature as important or highly important

Track driver locations on a map in real time

Mobile Access

4.8 (28)

53.57% of 28 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

GPS

4.7 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Routing

4.4 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Onfleet 70 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Transfer of data from one computer system to another

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Dispatch food deliveries

Intended to be used by courier services

Serves restaurants

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track driver locations on a map in real time

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Get Advice

We can help you find the software with the features you need.

Features

4.4 (88)

4.4

Based on 88 reviews

## Pricing

Value for money

4.5 (76)

Free Trial

[View pricing plan details](https://www.capterra.com/p/142633/Onfleet/pricing/)

Launch

$599.00

Flat Rate,Per Month

It includes:

-   Route Optimization
-   ETA Triggered Notifications
-   Capture Photos and Signatures as Proof of Delivery
-   Historical Reports
-   Call and Email Support
-   Includes 2,500 delivery or pickup tasks

Scale

$1,299

Flat Rate,Per Month

It includes:

-   Chat and Predictive ETA
-   Advanced Barcode Scanning
-   Age Verification
-   Basic Onboarding
-   Includes 5,000 delivery or pickup tasks
-   Advanced Route Optimization
-   Auto-Dispatch

Enterprise

$2,999

Flat Rate,Per Month

It includes:

-   Private label recipient tracking page
-   Advanced route optimization
-   Enterprise SSO
-   Unlimited Historical Data
-   Premium Onboarding
-   10,000+ delivery or pickup tasks
-   Enhanced Branding and Telephony Capabilities

Value for money

4.5 (76)

4.5

Based on 76 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)[

When I Work](https://www.capterra.com/p/121248/When-I-Work/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (86)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (86)

4.5

Based on 86 reviews

## User reviews

Overall rating

4.6

Based on 95 reviews

Filter by rating

5(66)

4(24)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JH

Jimmy H.

Logistics Specialist

Logistics and Supply Chain

### "Centralized Data Management, But Slows Down with Heavy Filtering"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 23, 2025

This tool helps eliminate the need to search through multiple sources when analyzing data, making the process much more efficient. It also provides valuable historical data, which is especially useful when reviewing past scenarios in detail.

Pros

What I appreciate most is being able to manage a large amount of data in a single location, instead of having to search through various different sources.

Cons

At times, the software can become slow, especially when multiple filters are applied simultaneously, which makes the overall experience less than ideal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Self employed

Marketing and Advertising

### "It's okay to track a route "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 2, 2025

Overall my experience has been okay using the Onfleet app. Its not my favorite but it's not the worst either.

Pros

What i like most about the Onfleet app is the fact I can turn on my location so it tracks the time I spent on my route.

Cons

What I like least about the app is that there aren't any options to communicate directly in the app with another team member about a stop in a route.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

The company I do buisness with switched.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

James W.

Co-founder

Construction

### "Modern logistics platform for serious on-demand companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2023

Onfleet has been a game-changer for us. The prevailing dogma in startups is not to let other companies own large pieces of your technology stack; however, everybody knows it would be crazy to build your own Stripe. Likewise, in the logistics space, Onfleet has a product that saved us a huge amount of time while allowing us to build out a custom logistics solution unlike any other in the construction industry. Don't reinvent the wheel. Use Onfleet.

Pros

Onfleet is a modern product, it has world-class UX and an API that rivals Stripe's for completeness, up-time, ease of integration, and capability. They have serious technical chops. Too many logistics platforms are overly focused on specific verticals and back-office use cases, Onfleet has a product that is adaptable to diverse industries and, with their technical capability, it can be integrated seamlessly into complex products. Onfleet delivers.

Cons

There are many features I would add to the platform, although they have correctly aimed at a "less is more" approach for wider usability and product focus. My biggest gripe is the lack of a mobile-native dashboard, as they have a responsive web UI instead. This is mitigated somewhat by the programmability of the platform. I also would love if the driver tracking were mobile-native as well, it is presently also hosted in a response web UI. These are minor issues compared to the total value they deliver.

Reasons for choosing Onfleet

Ease of use, ease of integration, total value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Thank you for your time and review James. We're proud to work with you and your team regularly. We're also glad you didn't reinvent the wheel :) That's what we're here for. We've got very exciting updates that you might like related to some of the features you mentioned here. Be on the lookout for updates in our product update emails. Looking forward to continuing to grow together. Thank you very much.

BH

Branden H.

Logistics Director

Retail

### "JARS X Onfleet"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 27, 2023

Onfleet allows us to operate compliantly as as close to paperless as we can get at the moment.It has allowed us to centralize our dispatch team to reduce labor and increase output and quality control

Pros

Onfleet's set up and onboarding is incredibly simple.Unified dashboard is great, and provides ease of use.Integration with our Point of Sale (Dutchie) works, but leaves much room for improvement.Support from \[sensitive content hidden\] is great when needed

Cons

I cannot save vehicles to a location, this makes assigning different vehicles a pain.Route optimization will not allow us to adequately bulk optimize all tasks for our windows, we had to create zones without butting boundaries to help achieve this but my team still prefers to hand build smaller routes. There has to be a better solution.Route history, showing estimated completion vs actual, along with mileage Inability to route back to store without using a task

Reasons for choosing Onfleet

Support, Onboarding, Ease of use, POS integrations, driver app with integrations accommodating for compliance, centralized dashboard with whit labeling capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Thank you for your review Branden. We're glad that Onfleet has helped you increase output and quality control. We've got super exciting updates to our route optimization features coming very soon, so be on the lookout for our product update emails. Once those updates are live in the product, your support manager can help you go through and address any improvements you'd like to see. Thanks again for your time and for being a loyal customer.

Philip G.

President/Owner

Restaurants

### "Fantastic product. Could not do deliveries without it "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2023

Onfleet has been immensely helpful in getting a small business to have a pro level delivery service with just simply a web browser.

Pros

The platform is easy to use, very responsive, has a well-built API which allows you to get your information in and out of the platform. Everything is lightning quick when you make changes they reflects across all dispatchers and all drivers instantly.

Cons

Overall not many, however if I had to pick something, I would say allowing a bit more organization tasks and better segmentation of communication to customers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Thank you for your time and your review Philip! We're lucky to work with you all and look forward to continuing to work with you. We've shared your feedback about segmentation with our product team and will make sure to address that and reach out to you to ask for feedback about the product roadmap as needed. Thanks again!

MP

Mathew P.

Ceo

Logistics and Supply Chain

### "This company just raised its prices and reduced its support "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 26, 2023

I am actively looking to switch

Pros

I hate how this company reduces features and raised prices

Cons

The account manager only hits you up to raise prices on you

Reasons for choosing Onfleet

They weren't around

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kevin S.

Manager

Retail

### "Mood Cannabis Jackson"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 26, 2023

Pros

Things we like most: Ease of use and functionality

Cons

Too much money for the amount we use it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Thank you very much for your time Kevin, and for being a valuable customer. We have contacted your support manager and our support lead to address any value issues you have. Of course we want to make sure you're getting the most bang for your buck. Looking forward to helping you with that and continuing to work together on growing your business. Thank you

AW

Ananda W.

COO

Entertainment

### "Great product. Not sure there is a real competitor on the market."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 26, 2023

making driver time more efficient for our drivers.

Pros

Ease of use, we usually don't have to reach out for assistance and we perform 100 tasks a day.

Cons

There's not much to not like. We do not have complaints about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Thank you so much for your review Ananda. We're glad our tool improves your drivers' efficiency and that you see Onfleet as the go-to platform for your delivery needs. We look forward to continuing to work with you and your team. Have a great day, and thanks again.

RC

Robbin C.

Distribution Manager & Last Mile Lead

Food Production

### "You need Onfleet in your life!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2023

Extremely pleasant and wonderful!

Pros

Onfleet is extremely user-friendly for all involved, from the Admin, dispatchers, and drivers, the software keeps up with large volume. The ability to customize the Driver, Team, and customer experience.

Cons

My only issue is that things that should be commonplace are considered extra add-ons which can increase your price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 10, 2023

Thank you very much for your comments Robbin. We appreciate you taking the time to leave this review. As you know, we're always updating our platform to include more features that come with your subscription. If you have any questions or need any help with any of those, please don't hesitate to reach out to our support team, and we'll be more than happy to walk you through them. Thank you very much again. We're looking forward to continuing to work with you.

PB

Pratik B.

Senior Product Manager

Food & Beverages

### "Fast product, easy integration with multiple capabilities"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2023

It's a great dispatch management application!

Pros

The integration with Onfleet is very easy and the documentation is very well laid out to do so. The feature set is quite large, and Onfleet solves for most of the our use-cases. The Customer Success and Support teams are exceptional, making it a breeze to resolve any issues!

Cons

The dashboard requires some training to get user's accustomed to it, and it would have been more helpful were it more customizable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2023

Hi Pratik, thank you for your feedback. We appreciate it. It's great to hear that you found our documentation helpful and that our features cover your business needs. Don't forget that we just launched our integrations marketplace to provide you with many more features and use cases to help make you more successful. If there is anything you'd like to see added there, please don't hesitate to contact us. You'll see many more world-class integrations in the next few months. Looking forward to continuing to work with you and making the dashboards serve precisely the purpose you need. Thanks again.

[View all Reviews](https://www.capterra.com/p/142633/Onfleet/reviews/)

Popular comparisons

[Elite EXTRA vs Onfleet](https://www.capterra.com/compare/131389-142633/Elite-EXTRA-vs-Onfleet)

[Tookan vs Onfleet](https://www.capterra.com/compare/142633-218952/Onfleet-vs-Tookan) 

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