# Page 6 | Pushpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Pushpay the right Donation Management solution for you? Explore 183 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142580/Pushpay/reviews

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Pushpay

4.2 (183)

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Last updated March 13th, 2026

# Page 6 - Reviews of Pushpay

## Showing most helpful reviews

Showing 126-150 of 183 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kurt C.  
Sr pastor  
Religious Institutions  
Used the software for: 2+ years

### "Helpful and resourceful"

July 27, 2019

4.0

Pros

Ease of use and convenience for our congregation.

Cons

Overall cost of the product to use for our congregation

Review Source

ALF

Ann Louise F.  
Project Manager  
Management Consulting  
Used the software for: 1-2 years

### "Customer support was not good and it is frustrating. They don't understand the problems, "

October 26, 2017

3.0

integration with Church Community Builder

Pros

Provides very basic integration with other packages. It was fairly simple to figure out (thank goodness because they were not helpful.)

Cons

Beware of some of there guarantees (?) of discounts or 'deals' when signing a contract with them. Be sure to read the fine print. They do not intend to give you the discounts and do not make it easy to figure out how to get them. Customer service is ok but not great.

Review Source

RM

Ross M.  
COO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Pushpay's has solid giving technology"

February 20, 2019

4.0

Pros

The user interface is really simple and removes the friction from the giving process. The giving menus are intuitive and the process is easy for our members.

Cons

Pushpay's technology not inexpensive. However, the functionality is better than lower-cost alternatives.

Review Source

BS

Brittany S.  
Administrative Assistant  
Food Production  
Used the software for: 1-2 years

### "Pushpay Review"

January 17, 2022

4.0

Pros

Donations are easy to give and track. Tax deductible contributions are given to each user near tax season.

Cons

The process of signing in and making a payment can be done quicker with other software.

Review Source

Daniel I.  
Director of Church Multiplication  
Publishing  
Used the software for: 6-12 months

### "Simple, fast, secure"

January 16, 2018

5.0

I am not an administrator, so maybe there is something in the setup that I am not seeing, but from the end user side, it is super simple to use.

Pros

I use this for giving online, and I love the way it integrates into my church's website and just doesn't get in the way. It's just super simple and I love how their branding isn't everywhere, so there's a good user experience.

Review Source

KD

Kathryn D.  
Freelance Contributor  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple Donations"

August 16, 2019

5.0

Pros

It's simple and user friendly - not too many options and as a user, it's easy to understand where to put what information. I've used it to donate money to an organization, and it linked with their app so that it was always easily accessible.

Cons

I guess the only thing I can think of is that when you access pushpay through an organization's app, it launches a web browser instead of taking donations within the app.

Review Source

DB

David B.  
Assistant and Student Ministries Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Good but picey"

January 24, 2023

4.0

We preferred a different platform

Pros

This product was easy to use and have needed features for church giving

Cons

Expensive compared to the competition and customer service was difficult to work with at times

Review Source

Response from Pushpay

January 31, 2023

 Hello, David. Thank you for taking the time to leave a review. We love that we get to provide churches like yours with tools to help build community. If you ever need help or have any questions, please do not hesitate to reach out.

TW

Trevor W.  
Marketing & Communications Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Simple and Easy Way to Receive Money"

December 3, 2019

4.0

Overall, I would suggest everyone in the non-profit sector use Pushpay to increase the number of people who can simply walk through the giving process!

Pros

The simple and easy steps to giving that Pushpay creates is worth every single penny you spend on the program. Pushpay is an industry leader in this!

Cons

The apps that Pushpay allows you to create alongside your subscription tend to lack tons of customization. But that is only a minor downside.

Review Source

JB

Jacob B.  
Youth Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "PushPay is a Great Tool! "

July 19, 2019

5.0

It’s been a great experience that most of our church members have really enjoyed, at least the ones who have tried it! It is been great for younger families who are used to doing so much online.

Pros

Pushpay is easy to use, great for communicating, and great for also submitting prayer requests to the church. It is definitely a great tool to streamline the churches ability to communicate with people as well as the people to connect with the church.

Cons

The only thing I did not care for was how much there was to learn upfront, but after learning it it is straightforward and easy.

Review Source

HL

Hank L.  
Executive Minister  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Since moving from from PayPal to Pushpay, our electronic donations have increased by 40% over 2018. "

June 14, 2018

4.0

Pros

With the purchase of Pushpay, affiliation with EChurch. Ease of use, great customer service. Coorsponding app easy to use.

Cons

The limitation on number of funds that be setup is challenging. Transferring donations deposits to bank cannot be done as individual donations but must be done in batches. Batches makes it difficult to reconcile.

Review Source

DG

Dave G.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Very Easy to Give"

June 12, 2020

5.0

Pushpay makes online giving accessible to even the busiest and least tech savvy members in the church.

Pros

Pushpay has a great UI and makes it super easy to give. I can submit a donation in around 10 seconds!

Cons

It is a little pricey from an administrator perspective and I wish they passed along negotiated credit card rates without requiring a very high volume.

Review Source

MW

Mark W.  
Rock Specialist  
Religious Institutions  
Used the software for: 2+ years

### "Giving Done Well"

October 10, 2018

5.0

Works smoothly. We switched our church body over to it for giving entirely and have had no problems. It was an easy switch that our body never needed any hand holding on the switch. It just worked.

Pros

Mobile app works well and integration into various platforms are a focus in their business plan so no exporting to excel and trying to manipulate everything there.

Cons

Cost. It is a great solution but does cost more than other solutions. You are paying for what you get though so even though it is a con it is needed to provide the great support and solution they have.

Review Source

AJ

Ana J.  
Contributions Specialist  
  
Used the software for: 1-2 years

### "Cutting edge coming soon"

March 21, 2018

4.0

Pros

I like the thought behind the ease of giving that Pushpay stands behind. They are keeping up with trends.

Cons

They are just on the cusp of creating a product for us that really propels us and them into the next sphere of influence. It has been a little slow at times, but we are hopeful that we will get there.

Review Source

PT

Patrick T.  
Video Production Coordinator  
Religious Institutions  
Used the software for: 6-12 months

### "Pushpay is a Fantastic Giving Platform"

April 6, 2021

5.0

Pushpay has been the most streamlined experience we have implemented for digital giving.

Pros

Pushpay keeps great records of payments to easily generate statements whenever you need them. It's safe and secure, I've never felt as though my privacy was invaded. Their integrations with other platforms such as Church Comunity Builder are very helpful. And Pushpay will never spam your email or phone!

Cons

My biggest complaint with Pushpay is having your account connected to your phone number. Yes, using the app or texting is an easy way to give money, but when accessing my account on the web, I don't always have my phone handy to log in.

Review Source

RD

Richard D.  
Multimedia Dir.  
  
Used the software for: 1-2 years

### "Our giving has gone up 10% since incorporating this app."

January 18, 2018

5.0

Pros

This is a great program! Giving at our church has gone up considerably since we started using this last year.

Review Source

PS

Patrick S.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Easy to use"

August 2, 2019

5.0

It is a good option in our increasingly cash less culture. It negates the need for individual credit card swiping

Pros

After the initial setup, it is very easy to use and direct people to contribute quickly and in the moment. People feel safe with the level of security

Cons

The fees seem high for the amount of use people use it for.

Review Source

aA

alex A.  
pastor  
Religious Institutions  
Used the software for: 1-2 years

### "They fixed the problem"

October 1, 2019

3.0

Pros

It took awhile, but Pushpay did in fact honor their money-back guarantee as promised.

Cons

It didn't work well for us -- but they made it right.

Review Source

TA

Tyler A.  
Owner  
  
Used the software for: 1-2 years

### "Great user experience"

April 9, 2018

5.0

Pros

I am an end user of this product and the ease of use is great. Its very simple and straight forward to donate to my church using this app. The security is also good on the app itself. The inclusion of 2-factor using fingerprint is a welcomed touch. Setting up reoccurring donations and one time are very easy.

Cons

I have not really found a Con to this app from my end. The simplicity of this app/service has been great.

Review Source

NEB

NAJJA E B.  
Executive Director  
Religious Institutions  
Used the software for: Less than 6 months

### "As often as I give my offering or tithe to my church, I use PushPay. "

July 16, 2018

5.0

PushPay is convenient and allows you to give without having to write out a check. You can give anytime and do not have to wait until Sunday morning or evenings. The benefit is I'm writing fewer checks and can tithe right away.

Pros

It's convenient when you the code for your particular vendor or establishment. All you have to do is enter the numbers and the account will appear. Enter the amount you want to give and complete your transaction.

Cons

PushPay promotes that giving increases. PushPay caters to the younger generation, but the older generation still writes out a check or gives cash. Statistics right now do not support an increase in giving.

Review Source

BM

Barbara M.  
Secretary  
Religious Institutions  
Used the software for: Less than 6 months

### "Pushpay app management"

August 5, 2021

4.0

Pros

Once one becomes familiar and proficient with the software, it is easy to use. It seems to be a very stable environment.

Cons

a couple of very small things: 1. The draggables automatically go to the bottom of the page, then you have to drag them where you want them. 2. sometimes it is difficult to highlight and copy text. 3. sometimes when editing, it jumps out to the list of events and you have to click on the specific event again.

Review Source

VR

Verified Reviewer  
Operations Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Simple"

November 13, 2018

4.0

Pros

Incredibly simple to use. Mobile view works well. Secure and simple

Cons

Unable to split giving into multiple categories resulting in multiple individual entries.

Review Source

RH

Ryan H.  
Associate Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Pushpay has been an amazing experience!"

July 26, 2019

5.0

Pros

How easy it is to give. Plus we are able to use an app.

Cons

Haven’t experienced anything yet. Has been GREAT!

Review Source

MC

Maranatha C.  
Director of communications  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Pushpay "

December 18, 2019

5.0

My experience has been awesome using Pushpay! It has been a great help.

Pros

I like that when you use this software that it is easy for any age to use. Using it at a church is helpful with donations. I like using it with business too.

Cons

I don't have anything that I have issues with. This is a great platform to use in a business and ministry setting.

Review Source

GS

Gibeth S.  
Curriculum Director  
  
Used the software for: 6-12 months

### "This has been one of the easiest ways to pay!"

October 17, 2017

5.0

Pros

What I like most about this app is the ease of use. We used to have a different app at my church for paying our tithes and offerings, but this one is much easier

Cons

The only issue that I encountered at first was that the app continued to freeze. I deleted it and reinstalled it and it has worked fine since then.

Review Source

MZ

Mark Z.  
  
  
Used the software for:

### "Tripled fees without clear notice"

April 24, 2017

1.0

Pushpay more than tripled their fees and buried announcement of the change in emails about other features. We discovered the cost months later and they would not offer any refund or consolation. Keep an eye on your bank account if you work with them.

Review Source

Response from Pushpay

April 24, 2017

Hi Mark, sorry that you feel that way. Our team used multiple communication channels to reach out to our customers and let them know that we were raising prices. Since you became a customer we have added quite a few new and exciting features, and we aligned our prices to match the value of the product. Again, we are very sorry that you never received information regarding the change.

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