# Asset Panda Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Asset Panda Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more.

Source: https://www.capterra.com/p/142562/Asset-Panda

---

# 

 Asset Panda Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Asset Panda

## What is Asset Panda?

Asset Panda's asset tracking software helps you streamline the process of asset management. Our cloud-based asset tracking software is a flexible, user-friendly, and customizable system & supports many integrations. The software pairs with mobile iOS & Android apps with free barcode scanning. On top of asset tracking/management, we help with inventory tracking, fixed asset audits, maintenance tracking, depreciation, equipment tracking, & more. Get your free 14-day trial today (no card required)!

## What is Asset Panda used for?

[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 1,364 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Pros & cons

Extensive workflow customization options

Highly adaptable platform configuration

Complicated user access management

Recurring bugs and reliability problems

Starting price

$50

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Barcoding / 2026
-   Fixed Asset Management / 2026
-   IT Management / 2026
-   Maintenance Management / 2026
-   Asset Tracking / 2025
-   Inventory Management / 2025
-   IT Asset Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   IT Ticketing Systems / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Asset Panda?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.assetpanda.com/&name=Asset Panda)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Asset Panda

4.6 (1,364)

VS.

[4.8 (1,150)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$50

Flat Rate, One Time

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (1,362)

Ease Of Use

4.8 (1,150)

Value For Money

4.6 (1,187)

Value For Money

4.7 (1,113)

Customer Service

4.7 (1,257)

Customer Service

4.8 (1,103)

## Asset Panda alternatives

[4.3 (358)](https://www.capterra.com/p/232310/InventoryCloud/reviews/)

Starting price

$108.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

[4.5 (952)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169199/Sortly-Pro/)

[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)

[4.6 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

Starting price

$65.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/124047/EZOfficeInventory/)

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135618/Odoo/)

[View all alternatives](https://www.capterra.com/p/142562/Asset-Panda/alternatives/)

## FAQs about Asset Panda

Overview

### What problems does Asset Panda solve?

Asset Panda solves spreadsheet-driven asset chaos by centralizing inventory, ownership, location, checkout, maintenance, and lifecycle data in one customizable cloud system. IT, facilities, operations, accounting, and multi-site teams use it to stop lost equipment, duplicate purchases, manual updates, and poor visibility across offices, departments, vehicles, consumables, and off-site assets.

Answer based on 513 reviews

Overview

### Which roles and teams benefit most from Asset Panda?

Asset Panda is most used by IT managers, directors, administrators, and support teams that track hardware, software, and device lifecycles across locations. Operations, office, and project managers use it to manage inventories and assignments, while finance leaders, owners, and executives rely on reporting, audit readiness, and cost control.

Answer based on 1313 reviews

Overview

### What company size and industries is Asset Panda built for?

Asset Panda is built primarily for small businesses, which make up 59% of reviewers, with construction leading at 12%. It supports asset management, routine maintenance tracking, and asset usage optimization for IT leaders, operations and facilities managers, and CFOs across midsize firms at 26%, enterprises at 15%, education management, and IT services.

Answer based on 1363 reviews

Features and Usability

### What are the key features of Asset Panda?

Asset Panda includes core asset management features like asset tracking, equipment tracking, inventory management, and reporting, plus differentiators such as customizable fields and workflows, barcode and QR code scanning in the mobile app, check-in/check-out, and role-based user access. API access and imports also support migration and updates.

Answer based on 479 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Asset Panda starts at $50/month for the Starter plan with 5 users and up to 1,000 assets. Business+ costs 60/month/user with 10 users and 5,000 assets, while Enterprise is custom-priced. A 14-day free trial includes all features. Reviewers often call it good value, though some say pricing feels high for larger or smaller-budget teams.

Answer based on 114 reviews

Integrations

### Which third-party tools and platforms does Asset Panda integrate with?

Asset Panda integrates with Jamf Pro, Google Workspace, Freshservice, Microsoft Entra ID, and OneLogin, with reviewer mentions also referencing Active Directory and Acctivate Inventory Management. Its catalog shows more than 20 integrations overall, including Slack, Microsoft Teams, Okta, ServiceNow, and Zapier for identity, IT service, and collaboration workflows.

Answer based on 72 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Asset Panda?

Asset Panda offers live online sessions, webinars, documentation, and videos, which help teams get started quickly on basic tasks like scanning and check-ins. Most everyday users learn fast with support materials, while admins and implementers usually need more time for setup, imports, integrations, and deeper customization.

Answer based on 130 reviews

Getting Started and Support

### What customer support options does Asset Panda offer, and how do users rate the experience?

Asset Panda offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, patient, and quick to respond, especially during setup and customization. Some report inconsistent attentiveness, less efficient call handling, limited hours for international teams, and occasional difficulty reaching a live agent quickly.

Answer based on 270 reviews

## Who uses Asset Panda?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 152 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 152 reviews

IT & Software Development

26%

IT & Software Development

26%

Administrative

26%

Marketing

11%

Program & Project Management

7%

Others

30%

Top industries

Based on 152 reviews

Information Technology and Services

36%

Construction

21%

Education Management

21%

Machinery

11%

Other

11%

## Pros and Cons

Extensive workflow customization options

97% positive reviews out of 173

Most reviewers describe customization as allowing precise tailoring of features, layouts, and processes to match business requirements.

Adrian F

CTO, 11 - 50 employees.

"I love the customization options and the ability to access the software from anywhere."

Complicated user access management

38% negative reviews out of 125

Some users comment user access setup is cumbersome, with password resets, account limitations, and inconsistent permissions.

Highly adaptable platform configuration

98% positive reviews out of 40

Most users comment flexibility enables easy adaptation for diverse industries, evolving needs, and personalized workflows.

Recurring bugs and reliability problems

56% negative reviews out of 98

Some reviewers indicate encountering persistent bugs, syncing errors, and occasional crashes, especially during setup or updates.

Remote access and centralized data

97% positive reviews out of 33

Most reviewers find the cloud-based solution allows convenient access, centralized information, and eliminates local server maintenance.

Slow loading and lag issues

78% negative reviews out of 69

Most users report performance and speed concerns, including slow loading, lag, and delays across web and mobile platforms.

Sim K

Program admin, 51 - 200 employees.

"Sometimes there is a lagg in screens which makes it frustrating and lacks the functionality and slows the performance"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.6 (117)

66.67% of 117 reviewers that rated this feature as important or highly important

With this capability, you can track inventory from purchase to disposal, customize fields, and use barcoding. Users think it’s user-friendly, supports mass imports (CSV, Google Device Manager), and helps keep inventory accurate and visible across locations.

Asset Tracking

4.7 (72)

69.44% of 72 reviewers that rated this feature as important or highly important

Asset Panda offers you a straightforward way to monitor asset location, status, and history, including repairs and maintenance. Reviewers appreciate its ease of use, barcode support, customizable fields, and the ability to quickly assign or locate assets.

Mobile Access

4.4 (76)

68.42% of 76 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Reporting/Analytics

4.3 (68)

77.94% of 68 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Inventory Tracking

4.6 (52)

57.69% of 52 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Check-in/Check-out

4.4 (49)

69.39% of 49 reviewers that rated this feature as important or highly important

Track the status of assets and whether they're checked in or out

Asset Panda 231 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Manage adding fixed assets to proposed budgets

Assign assets to users, job sites, and vehicles to ensure accountability

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Store images of assets

Bundle equipment together to rapidly perform actions across multiple assets

Collection of all assets in the system

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

Asset Panda offers you a straightforward way to monitor asset location, status, and history, including repairs and maintenance. Reviewers appreciate its ease of use, barcode support, customizable fields, and the ability to quickly assign or locate assets.

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Create backups and provide methods to recover deleted/lost data

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Schedule the calibration of instrumentation and maintenance requirements

Create recurring calibration tasks and due dates on a calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Create and manage digital catalog of products/services with their details, specifications, and price

Generate and print calibration certificates and/or labels

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Track and monitor efficient handling of all changes/transitions

AI-based platform which conducts a conversation via auditory or textual methods

Track the status of assets and whether they're checked in or out

An itemized to do list that can be edited as tasks are completed

Provides a channel for team members to share media files, communicate, and work together

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Identify component attributes like servers, hardware, software, and manage relationships across all services

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Investigate and take action at root cause or error in processes to prevent recurring issues

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Track and manage the decline in value of assets and plan for improvements

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track unplanned equipment or network failures

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

A chronological record of actions or occurrences within a network, software, or process

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Plan, manage, and track the financial activities of an individual or organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding.

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

With this capability, you can track inventory from purchase to disposal, customize fields, and use barcoding. Users think it’s user-friendly, supports mass imports (CSV, Google Device Manager), and helps keep inventory accurate and visible across locations.

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Organize, monitor, and remotely manage IoT devices

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Identify and respond to unexpected problems or failures (ie. "negative events")

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Software designed for kindergarten through 12th grade schools

Establish procedures for monitoring locations of keys

Group and package individual but related items as one package set

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Tracking the status of previously identified performance measurements

Process of printing custom labels through various methods.

Premade examples and templates for labels

Track and organize the number of licenses available to the organization

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Track parts inventory levels and manage re-stocking

Install software updates and bug fixes remotely

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Pick and route items from inventory locations to their designated destinations

Accept and process customer payments for products or services using hardware and software

Create, manage, and track policies and procedures within an organization

Predict future data based on historical data sets

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Arrange tasks based on the level of priority or urgency

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Streamlining repetitive tasks and activities through automated and predefined workflows

Organize and manage all processes/procedures involved in purchasing goods and/or services

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Matrix barcode that stores information

Ensure that quality requirements and standards are met across production processes

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Manage all receiving processes within a warehouse

Labels used to alert warehouses of any pertinent information before workers scan or unpack the product

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential properties

Assign available resources to various projects and tasks

Track and facilitate returns of products sold

See what items have been returned

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Systematic evaluation of the security of a company's overall security system and situation

Manage and control the security aspects of an organization's digital assets, resources, and operations

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Online portal through which end users can access the system, manage tasks, or obtain information

Track and assign specific serial numbers to products

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Manage and track orders being shipped to customers

Allow users to access multiple services after entering their login credentials once

Internal and external product tracking codes

Manage occupancy and space utilization in facilities and buildings

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Allow customers/users to submit support queries and service requests

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Track and document the history, application, or location of an item or activity

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track the frequency of asset usage

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Allow organizations to streamline the check-in process for visitors.

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Track and manage all activities and assets in the yard of a warehouse or distribution center

Get Advice

We can help you find the software with the features you need.

Features

4.4 (1,331)

4.4

Based on 1,331 reviews

## Pricing

Value for money

4.6 (1187)

Free Trial

[View pricing plan details](https://www.capterra.com/p/142562/Asset-Panda/pricing/)

Starter

$50.00

Other,Per Month

It includes:

-   5 Users
-   Up to 1,000 Assets
-   24/7 Support
-   Onboarding
-   Implementation
-   Automations
-   Smart Forms
-   Kits + Consumables

Business+

$60.00

Per User,Per Month

It includes:

-   All Starter Features
-   10 Users
-   Up to 5,000 Assets
-   24/7 Support
-   Onboarding
-   Implementation
-   Integrations
-   Multi-Tenant Structure
-   Custom User Permissions
-   Open API Access

Value for money

4.6 (1,187)

4.6

Based on 1,187 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (1257)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (1,257)

4.7

Based on 1,257 reviews

## User reviews

Overall rating

4.6

Based on 1,364 reviews

Filter by rating

5(906)

4(419)

3(35)

2(1)

1(3)

Mentioned topic

Sorted by most recent

JR

Jennifer R.

Teacher

E-Learning

### "An Efficient Asset Management Tool for Schools and Educators"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2026

My overall experience with Asset Panda has been positive. It is a useful tool for managing educational assets such as laptops, tablets, classroom materials, and other school resources. The platform improves organization, accountability, and efficiency while making it easier to monitor inventory across departments. Although there is a learning curve with some features, the system is reliable and valuable for educational environments.

Pros

What I liked most about Asset Panda as an educator was how easy it was to track and organize school equipment, technology, and classroom resources in one centralized system. The customizable features and mobile accessibility made inventory management more efficient and helped reduce time spent searching for assets or updating records manually.

Cons

One thing I liked least about Asset Panda was that some advanced features required time to learn and set up properly. The interface could occasionally feel overwhelming for new users, and certain reports or customizations took extra steps to configure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rishi G.

Software Engineer

Information Technology and Services

### "Good to track the crazy stuff we have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 21, 2026

Asset panda allows me to track where the projectors are going to and the expense associated with them. We no longer lose the expensive laptops that go out on the field which is a huge relief. I can now see at a glance which employees have possession of the projectors as opposed to having to send 10 e-mails to non-responsive individuals. It tracks all maintenance records in one place; therefore the trucks will not break down on the side of the road during a job.

Pros

The dashboard is fairly well organized. I do not get headaches trying to find the checkout button and I am also impressed that the custom fields function with our unique lab equipment (without crashing). The asset panda software manages the multiple accounts for our company's various branches across three states. Good enough. I like the fact that the mobile app will scan the barcodes (even when I am in a rush) and the warehouse lighting is flickering. I am happy that the api did not take down the entire server when we added it.

Cons

The search bar in asset panda is almost completely useless unless you know exactly what the name of the cable is that you are searching for and will not provide related searches. My largest complaint is that previous reservations stay in the system indefinitely and you have to individually select delete each time which is an absolute nightmare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2026

Thank you for the thoughtful and balanced review. We’re glad to hear the dashboards, custom fields, multi-branch structure, barcode scanning (even in less-than-ideal warehouse lighting), and API stability are serving you well. You’re absolutely right about search and reservation cleanup those were real pain points in earlier versions. Our latest platform updates significantly improve search relevance and filtering, delivering smarter, related results without requiring exact naming. We’ve also enhanced reservation management to make cleanup and lifecycle handling far more streamlined and scalable. We’d strongly encourage exploring the newest version it directly addresses the challenges you mentioned while building on the strengths you’re already seeing.

Aifton C.

Marketing Manager

Consumer Services

### "We love Asset Panda!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2026

Overall, it’s been a fantastic experience for myself and my team. Once you get past the initial learning stage, it’s great!

Pros

Highly customizable for different teams. My team and I love being to fields, workflows, and reports.

Cons

There are occasional glitches and there tends to be a learning curve due to how many things the software is capable of.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Aifton! Hearing that Asset Panda has been a fantastic experience for your entire team makes our day. That's exactly what Asset Panda's highly customizable asset management platform is built for empowering teams to tailor fields, workflows, and reports to fit how they actually work. For consumer services teams, that flexibility across asset lifecycle management and operational workflows is a true differentiator. You're right that our feature-rich platform has a learning curve, and we're continuously investing in onboarding resources to shorten that ramp time. The occasional glitches you mentioned are taken seriously — our team works hard to ensure our cloud-based asset tracking software runs seamlessly. A 10/10 recommendation means the world to us. Welcome to the Asset Panda family!

SK

Sim K.

Program admin

Health, Wellness and Fitness

### "Honest review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 6, 2026

Pros

It is very easy to use and non technical people can use it with minimal training and you can customize it

Cons

Sometimes there is a lagg in screens which makes it frustrating and lacks the functionality and slows the performance

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Sim! We genuinely appreciate the honest feedback — it's exactly how we get better. We're thrilled that Asset Panda's intuitive, easy-to-use asset management platform has been accessible for your entire team, including non-technical users, with minimal training. That accessibility is a core pillar of our cloud-based asset tracking software, especially for growing health and wellness organizations managing assets across teams. We hear you on the lag and performance frustrations — this is not the Asset Panda experience we strive to deliver. Our engineering team is actively working to optimize platform speed and ensure our fixed asset management and mobile asset tracking tools perform smoothly at every screen. Your feedback directly shapes our product roadmap. We're committed to earning that 10/10 from you, Sim, and our customer support team is here whenever you need us.

JD

Joel D.

Systems Admin

Machinery

### "Cheap but highly customizable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

Their support was great whenever I ran into an issue. This is a very bare bones inventory product but it does everything you should need for a great price.

Pros

Very cost effective and highly customizable. It includes barcodes and the app on a phone can scan them.

Cons

While very customizable, there is a long initial setup process. Once that's done, it just works. I used this a couple years ago so they may have added features since then.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Joel! A 10/10 from a Systems Admin in the machinery industry carries real weight — we appreciate you taking the time. You nailed what makes Asset Panda stand out: cost-effective, highly customizable asset management software that actually works once it's configured. Our built-in barcode scanning and mobile asset tracking app are favorites among IT and operations teams who need fast, reliable asset check-in/check-out without enterprise-level price tags. You're right that initial setup requires investment — powerful customization of workflows, fields, and reports takes thoughtful configuration. The payoff is an audit-ready, scalable fixed asset management platform built around how your team operates. And yes — we've added significant features since your early experience! We'd love to show you what's new in Asset Panda's cloud-based platform. Our customer support team remains as committed as ever. Thanks for growing with us, Joel!

TG

tyler g.

IT Coordinator

Writing and Editing

### "Great asset tracking!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

We really enjoyed using this software but ended up switching since assett tracking was included in another software package we had.

Pros

Great tool and super easy to manage. Simple setup. Low stress high utility. an easy way to see all assets at a glance.

Cons

The cost. WE ended up discontinuing use because asset tracking was included with another SAAS tool we use.

Switched from

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)

better asset management. Easier to administer and use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Tyler! We're so glad Asset Panda delivered a low-stress, high-utility asset tracking experience for your team. Hearing that our cloud-based asset management platform was easy to set up and gave your IT team instant visibility across all assets is exactly the outcome we design for. We completely understand the decision to consolidate tools — budget and stack efficiency matter. That said, organizations that rely on dedicated asset tracking software consistently find that purpose-built platforms like Asset Panda outperform bundled features in depth, customization, and audit-ready reporting. Our fixed asset management, IT asset management, and mobile asset tracking capabilities are purpose-built — not afterthoughts. If your needs grow beyond what's included in your current package, we'd welcome you back. Our asset lifecycle management tools, barcode scanning, and customizable workflows are always evolving. Thanks for the 10/10, Tyler — it means everything!

AD

Aaron D.

Tech Specialist

Non-Profit Organization Management

### "Simple platform at a great cost."

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 14, 2025

For the price Asset Panda is a great asset management system. It's easily customizable and simple to use. You can export and import assets with ease and run end of year reports no problem.

Pros

It is a great way to manage all of our IT Assets in one place making sure ownership, condition, and versions stay documented and up to date.

Cons

There is a lending library feature that is not very functional which I have tried to work with support to do, but there is way too many steps for such an obvious and simple feature. We want our employees to be able to easily check out devices without clicking 20 buttons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Aaron! Two-plus years with Asset Panda from a Tech Specialist at a nonprofit means a lot — we value your loyalty and your candor. We're glad our IT asset management platform has kept ownership, condition, and version documentation centralized and audit-ready for your team. Your frustration with the asset check-in/check-out workflow is completely valid — a lending library feature should be fast and frictionless, not a 20-step process. This is direct, actionable feedback and we're taking it seriously. Streamlined device checkout is a core use case for our mobile asset tracking and IT asset management tools, and your experience highlights a real opportunity to improve. We'd love to connect you with our product team directly. Nonprofits depend on efficient asset lifecycle management, and you deserve a solution that matches that need. Thank you for helping make Asset Panda better, Aaron

ES

Elias S.

Marketing Coordinator

Financial Services

### "Handy Tool for Asset Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2025

Pros

I like that Asset Panda makes tracking company equipment and inventory simple and flexible with customizable fields and easy reporting.

Cons

The mobile app can be slow at times, and occasional syncing issues make it less reliable for quick updates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Elias! A 10/10 from a Marketing Coordinator in financial services — we'll take it! We love hearing that Asset Panda's customizable asset tracking platform is making company equipment and inventory management simple and flexible for your team. Easy reporting and customizable fields are cornerstones of our cloud-based asset management software, especially for financial services organizations where accuracy and audit-ready documentation are non-negotiable. Your feedback on mobile app speed and syncing reliability is noted and appreciated — that is not the seamless mobile asset tracking experience we build for. Our engineering team is actively working to optimize performance and ensure real-time syncing across all devices. Fast, reliable asset check-in/check-out and inventory updates on the go are critical to Asset Panda's mobile-first asset lifecycle management vision. Thank you for helping us improve, Elias — we're committed to earning that 10/10 on every front!

FB

Francois B.

Operation Manager

Hospitality

### "Maintains all company assets in accounted condition"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 21, 2025

Pros

I can also set my asset fields and custom workflows that suit my exact requirement of tracking using Asset Panda particularly maintenance cycles and warranty expiration. I can now get ahead of equipment problems and can track assets.

Cons

The occasional lag in bulk updating the asset details on many categories is one thing that occasionally slows me down.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Francois! Hearing that an Operations Manager in hospitality trusts Asset Panda to keep all company assets fully accounted for is exactly the outcome we work toward every day. Your use case is a perfect example of Asset Panda's fixed asset management platform at its best — customizable fields, tailored workflows, maintenance cycle tracking, and warranty expiration alerts all working together to keep you ahead of equipment problems before they become costly disruptions. Proactive preventive maintenance and asset lifecycle management are game-changers for hospitality operations where equipment downtime directly impacts guest experience. Your note on lag during bulk asset updates is valuable — performance at scale matters, and our engineering team is continuously optimizing our cloud-based asset management platform to handle high-volume updates smoothly. Thank you for the 10/10, Francois — it fuels everything we do!

KS

Kim S.

Tool Room Coordinator

Construction

### "Perfect Panda"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

it is absolutey perfect for my needs. I can change assets when I need to without losing space. we often have tools that go back but new one replaces the asset.

Pros

easy to use/navigate. has everything that I need. Tool tracking and being able to put all of our current jobsites on there. Perfect for me!

Cons

This is not really a con, but I am not a fan of when I have to change my password as often as I do. more my fault because I forget to write it down.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2026

Thank you, Kim! "Perfect Panda" from a Tool Room Coordinator with over two years in construction — it doesn't get better than that! We love hearing that Asset Panda's tool tracking and jobsite management capabilities are built exactly for your workflow. Managing tools across multiple active jobsites, retiring assets, and seamlessly replacing them without losing historical data is precisely what our asset lifecycle management platform is designed to deliver. Construction teams depend on knowing where every tool is, who has it, and when it's due back — and Asset Panda's mobile asset tracking and asset check-in/check-out features make that effortless. Your password note made us smile — our security protocols exist to keep your asset management data protected, but we hear you! Thank you for two-plus years of trust, Kim. Construction professionals like you are exactly who Asset Panda's customizable asset tracking platform is built for!

[View all Reviews](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

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