# KORONA POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KORONA POS the right Inventory Control solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142520/KORONA/reviews --- KORONA POS 4.7 (79) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of KORONA POS Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “I would give it a 3 out 5 only because it's a quick running system and doesn't have a ton of errors. But if I could have a magic genie come in and set me up on a new system that ran more efficiently I would do it in a heartbeat... “ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Last year I spent countless hours on the phone with Korona with an insane amount of problems, while in the end they were able to fix the issues, the amount of time it took was unacceptable.“ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Their customer service agents are knowledgeable and able to fix problems as they arise.“ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Searching products isn't easy either. If I'm looking up barefoot, I can't sort it by size.“ January 1, 2026 JG Jennifer G STORE MANAGERRetail, 2 - 10 employeesUsed the software for: 1-2 years. “This makes it easy to see all adjustments, but it's more time and more work.“ January 1, 2026 CH Chris H CEORetail, 11 - 50 employeesUsed the software for: More than 2 years. “Known/documented bugs that persist for years“ August 10, 2024 JS Jacob S CEOFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Robust reporting on all operational details is complemented by a customizable dashboard.“ August 28, 2024 CH Chris H CEORetail, 11 - 50 employeesUsed the software for: More than 2 years. “Unbelievable how each SW rev takes away functionality!“ August 10, 2024 ## Showing most helpful reviews Showing 1-25 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Inés P. Service Manager Telecommunications Used the software for: Less than 6 months ### "I really am very happy" April 1, 2018 5.0 Pros I really am very happy to have worked with KORONA since I did not really expect them to have such high performance quality and provide services that make us feel satisfied that we have chosen them. I really do not have any complaints, just praise and for this reason I highly recommend it. Cons I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time. Review Source Response from COMBASE June 11, 2018 Thank you for your great review! KL Kristen L. Owner Wine and Spirits Used the software for: 6-12 months ### "Best business decision!" April 14, 2022 5.0 I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner! Pros Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless. Cons My only "want" at this point is more features available from the mobile version of the back office. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing KORONA POS I ran a custom software development company for 12 years prior and the second I set up a demo account, I knew the interface would meet my high expectations. My account executive got right to the point and answered all my questions. There was no "selling" me, which I loved. The software did that already, working with a team like Korona is exactly what I was looking for! Switched from [mPower Beverage](https://www.capterra.com/p/121474/mPower-Beverage/) Running reports and accessing the data I need to make business decisions was a nightmare. The software was not web-based and does not run on a Mac computer. Working in that system was so time consuming. Review Source Response from COMBASE April 27, 2022 Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted! SE Steven E. Travel Agent Leisure, Travel & Tourism Used the software for: I used a free trial ### "KORONA Review " July 31, 2019 3.0 Pros Software was good and features designed Cons Cost to much should have cheaper price for people Review Source Response from COMBASE August 12, 2019 Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions. KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on. Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :) OG Oniqueh G. Wine Club Manager Wine and Spirits Used the software for: Less than 6 months ### "Great POS and Support Team" July 22, 2019 5.0 We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help. Pros The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall! Cons We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Vin eRetail](https://www.capterra.com/p/152554/Vin-eRetail-WMS/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing KORONA POS The pricing and features available from Korona was better than the others we had previewed. Plus the ability to adjust the quantity of POSs we have active seasonally to fit our business needs. Review Source Response from COMBASE July 24, 2019 Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime! AF Aaron F. Small Business Owner Retail Used the software for: Less than 6 months ### "Left Square and went to Korona, now my business can grow as big as I can dream!" April 15, 2022 5.0 Love it! Still learning all the great things it has for me to make my job easier. Pros Not connected to a processor company. So I won't need to integrate into another POS system ever again. While taking advantage of any new processing company that can offer a better rate. I get a real person to talk to in less than a minute every time I call with a question. No Contract, month to month. Can't lose to try. Cons It does so much that there is a little learning curve if this is your first professional business software. No issues learning though. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Inventory management. Professional growth. Analytics. Review Source Response from COMBASE April 27, 2022 Thanks, Aaron! Please continue to reach out to our support team any time you have questions. GB Gregory B. Co-Founder Retail Used the software for: 1-2 years ### "Really excellent POS system" April 12, 2022 5.0 Extremely positive. The software interfaces correctly and well with all of the equipment we need it to, the reporting is extensive, the inventory management works well, and the customer service is the best of any of our vendors. Pros How fully featured it is. There's nothing I've needed to do that Korona couldn't handle one way or another, which cannot be said for literally any other POS I've used in my career. Cons The user interface leaves a good bit to be desired. It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing KORONA POS Natively supports everything we needed it to. Review Source Response from COMBASE April 27, 2022 Thanks, Greg! Let us know about any specific features that seem a bit clunky. We're always trying to make the product as seamless as we can. SP Stephen P. Owner Wine and Spirits Used the software for: 1-2 years ### "Korona POS for Liquor Store" April 18, 2022 5.0 Overall a great product for retail POS system. Integrates with my credit card machine so cuts down on the potential for human error. End of Day reporting is excellent. Employee time clock is great as well. Pros Value for the money is excellent and the customer service is the best I have experienced. Cons No ID scanning and no "Legal Birthdate" that shows on the POS screen. Alternatives considered [LiquorPOS](https://www.capterra.com/p/130287/LiquorPOS/)[Clover](https://www.capterra.com/p/226864/Clover/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing KORONA POS Cost and cloud based so I could use my own hardware Review Source Response from COMBASE April 27, 2022 Thank you, Stephen! Hopefully, we'll have those extra widgets for your dashboard sometime soon. DP Darlene P. Owner Retail Used the software for: Less than 6 months ### "Able to customize software to our business" March 21, 2023 5.0 Customer service is fantastic. If we have any problems with customization, they are on it and we are able to utilize it immediately. Pros This software makes inventory management, pricing, reporting and customer payments so much easier than competitors. We have a small business (2-4 employees) and we feel like we have the latest and greatest software available! Cons We have not utilized all the features yet, so not able to see anything yet. Switched from [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) SpotOn was a lousy product, reporting was bad and many features we needed were not available. Customer service was awful. Review Source RD Richard D. Owner Retail Used the software for: 6-12 months ### "The best support" March 18, 2023 5.0 Pros Integration was relatively easy. Tech support is outstanding. It is so feature-rich and customizable. Cons It is so feature-rich, that it can be hard to figure out how to implement some of the features. Review Source KL Kevin L. Admin Support Wholesale Used the software for: Less than 6 months ### "KORONA is a very potential POS system for the future!" June 24, 2020 5.0 Pros I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there. So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use. Cons What I don't like is not too big of an issue. It was just the terminology that KORONA used that are not too popular compare to other POS system out there. If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire!! Switched from [Keystroke POS Software](https://www.capterra.com/p/14742/Keystroke-POS-Software/) We have not exactly made the switch yet, but we already are monthly membership with KORONA and soon we will be moving officially to KORONA POS system. Review Source Response from COMBASE June 25, 2020 Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :) CL Christie L. Owner Retail Used the software for: Less than 6 months ### "Great Customer Support" July 21, 2022 5.0 I recently spent two days trying to trouble shoot issues with our internet system and trying to get the internet side of things set up correctly. In order to prove to our internet provider it was due to internet system set up issues, the internet provider kept having me to make changes and do tests and then the system would go down, etc... Korona was very patient, immediate to respond, and effective with their responses. They hung in there with me until I could get a static IP address assigned and pushed through to our modem that would work with our credit card machine (which did not come from Korona) that is integrated with the Korona system. Pros The customer support is very quick to respond and effective. Cons I don't really have any cons yet. Like any system, it takes time to learn it. If I ever had try to do something specific and had troubles figuring it out on my own, I just emailed support and they were very specific with their help and instructions. They never left me floundering. Review Source RT Randy T. Owner Food & Beverages Used the software for: Less than 6 months ### "Buy Korona" November 2, 2022 5.0 My experience has been very positive. Their technical support is superior. Pros Ease of use. Super intuitive. The online manuals are very helpful. Cons I don’t know of any other applications that I require. In fact, there are many parts of the software that I don’t use and this is the only software service I use. It is complete. Reason for choosing KORONA POS Ease of use (I demonstrated three) and price. Review Source JB Jennifer B. Shipping/ Internet Wine and Spirits Used the software for: 2+ years ### "Never easy making changes/ but Korona was relatively painlessly " June 8, 2018 4.0 Fairly straightforward POS system that is evolving Pros Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring Cons Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be. Review Source Response from COMBASE June 11, 2018 Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future. KM Ken M. Owner Wine and Spirits Used the software for: 6-12 months ### "Quite useful " July 31, 2019 5.0 All the information is so handy to use once it’s set up Pros All the information I need regarding the running of my store is right here Cons Set up takes hours so many things needed to get it going Reason for choosing KORONA POS Looking for better service from company we needed Review Source Response from COMBASE August 5, 2019 Hey Ken, thanks for the kind review! We're happy to hear it's been a great solution for your business. We know KORONA's extensive features can take time to learn, so we're always here for initial training as well as any other questions that you have down the road. Give us a call anytime if you have any questions! JR Joseph R. owner Retail Used the software for: 2+ years ### "Review of Korona" August 2, 2019 5.0 Always was there to help Pros Very easy to set up and apply to our needs Cons Had to make a few changes, but was easy. Reason for choosing KORONA POS Had all the things we needed in one package. Review Source Response from COMBASE August 12, 2019 Great to hear, Joseph! We've really loved working with you over the past several years. Glad that KORONA has been such a good fit with your business. AL Anna L. Owner Retail Used the software for: 2+ years ### "We've never had any major issues, and any problem we have had are usually taken care of fairly quick" June 8, 2018 4.0 Pros The inventory tracking, ease of adding products, being able to track how fast things sell, which hours are busiest. Cons It's changed how the shelf labels appear when they are printed, now the only choices are to have the price large enough to read or the product name big enough to read. It used to be both. Review Source Response from COMBASE June 12, 2018 Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution. FD Frank D. Owner Wine and Spirits Used the software for: Less than 6 months ### "Waterfront W and S" May 6, 2022 5.0 Wonderful experience Pros Ease of use and customer support. Customer support availability Cons Entering inventory with a scan gun that allows you to update quantity and cost Alternatives considered [LiquorPOS](https://www.capterra.com/p/130287/LiquorPOS/) Reason for choosing KORONA POS Seemed more advanced and ease of use Review Source JC Jenny C. Owner/Manager Used the software for: 1-2 years ### "Korona helps to streamline and track my sales and purchasing activity with ease and efficiency" June 8, 2018 4.0 Pros Consolidated, precise and easily accessible information. The evaluations give me a great overview while the specifics keep the details focused an accurate. Cons Does not adapt well to a Macintosh, some things seem deeply embedded and take a while to figure out where they are and how to use then. Review Source Response from COMBASE June 12, 2018 Jenny, thank you very much for your review. We're sorry to hear that you are having trouble with your Macintosh. Please contact our support at (833) 200-0213. We would be happy to take a look the issues you are having. AH Anthony H. manager/owner Used the software for: 2+ years ### "Awesome customer service and support are always quick and responsive, love the system" June 8, 2018 5.0 Pros Very easy to use keeps track of finances saves money don't need an accountant, Very helpful support keeps track of inventory. Cons The software is awesome no cons that i think are critical it would nice however to delete sales receipts if possible. Review Source Response from COMBASE June 12, 2018 Thank you for your review! sV sophia V. Manager Retail Used the software for: Less than 6 months ### "Thumbs up" July 31, 2019 5.0 Korona is much faster than the old pos we were using (Lightspeed). We are no longer delaying the transaction time because we don't have to wait for software to catch up to us Pros Really user friendly, and super fast transactions Cons My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Lightspeed was slow Review Source Response from COMBASE August 5, 2019 Thanks for the great review! Glad the transaction times are better than you had before. If you need assistance importing data or making sure all inventory is consolidated between all locations, please give us a call and we can walk you through the process. JG Josh G. Manager Retail Used the software for: 1-2 years ### "Smooth" June 8, 2018 5.0 Pros User friendly . Their executive is awesome with helping in every way. They have grown a lot since we first signed up be we still get they great customer service. Cons There is very little to complain about. There are a lot of functions that are hard to understand but one they are explained they are very user friendly. Review Source Response from COMBASE June 11, 2018 Thanks, Josh! KS Katie S. President Retail Used the software for: Less than 6 months ### "Easy to use " June 23, 2020 4.0 Pros Easy to use and customize how I need it. Integrates with systems for apps, online ordering, website, delivery/curbside pickup. Cons I wish that the inventory portion was better. Review Source Response from COMBASE June 24, 2020 Thanks Katie! We're excited to have Clocktower on board. Please don't hesitate to reach out to our support team if you'd like to schedule any other training sessions/demos! JW Joshua W. President Supermarkets Used the software for: Less than 6 months ### "Smooth, efficient addition to our stores. Wish we would’ve added Korona years ago!" June 8, 2018 5.0 Give them a call today and ask them all of your questions. They knows their stuff and will be 100 % transparent to you. This company isn’t just trying to add you to the list as another client. I totally trust in Korona 100 % at this point. Pros Awesome customer service, from the get go not only has their sales office been super helpful the customer support side is exceeding our expectations. Cons We have 6 years of merchandise to implement into Korona, therefore we haven’t implemented 100% yet. But when we do we will have ensured that we haven’t taken any shortcuts. Therefore Korona hasn’t had any Cons Yet, we are the Con for not have added it years ago. Review Source Response from COMBASE May 30, 2019 Thanks a lot, Joshua! Glad KORONA has been such a great solution for your business. KC Kevin C. Manager Retail Used the software for: Less than 6 months ### "Robust backend" June 10, 2018 5.0 Pros Korona has very logical features and more than you can think of implementing. The POS was well thought out with speed in mind. Support staff is very helpful for any assistance or issues you have. Cons It’s a port/translation from pre existing software, so there may be some quirks to iron out. Additional features/software fixes may not be easily requested. Review Source Response from COMBASE May 30, 2019 Thanks for the review, Kevin! Please don't hesitate to get in touch with our support team if you ever have any questions. dW david W. store manager Used the software for: Less than 6 months ### "The ability to customize the platform is crucial for our business" June 8, 2018 4.0 Pros I like the customization, breadth of features, and inventory process. The functionality of the inventory process is user friendly and takes a lot of the work out of my hands and automates most of the process. Cons There was a significant learning curve initially. As we further customize and adapt the system to our business the easier it is becoming to use. Review Source Response from COMBASE May 30, 2019 Thanks, David. Please give us a call at your convenience so we can provide some additional training that you and/or your staff may need. KORONA has a lot of features to navigate and we're always here to make sure our customers are taking advantage of them :) Talk to a Capterra advisor for free and get results within 15 minutes.