# Page 6 | Bonterra EveryAction Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Bonterra EveryAction the right Nonprofit CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews

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Bonterra EveryAction

4.5 (155)

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Last updated March 26th, 2026

# Page 6 - Reviews of Bonterra EveryAction

## Showing most helpful reviews

Showing 126-150 of 155 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MK

Maggie K.  
Development Manager  
Individual & Family Services  
Used the software for: 6-12 months

### "Had a great experience transitioning to EveryAction"

February 26, 2018

5.0

Pros

The EveryAction team was very patient during our transition process. The software was easy to learn and easy to use for our whole team. I love that our online donation forms are integrated right into the database.

Cons

It's always difficult when you're transitioning to a new database. Once we learned how everything worked, it's been a really positive experience.

Review Source

JS

Jamie S.  
Sr. Director of Leadership Giving  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A very good product for email marketing"

January 17, 2022

4.0

I like many of the features and think there is a bit of a learning curve. If you don't have much CRM experience, this might not be for you. But if you do, consider this product. It has a lot of bells and whistles.

Pros

I love the monthly giving features and the email marketing

Cons

I wish it had a decent peer-to-peer option.

Review Source

RR

Rachelle R.  
Managing Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Highly Recommend Every Action"

January 9, 2022

5.0

It has helped us keep our online donations in house and sell tickets to events without using 3rd party platforms.

Pros

Every Action was quick and simple to get started with and it's way more reasonable than other non-profit CRMs we looked into.

Cons

It has so many features, that I have quite a learning curve implementing them all

Review Source

ST

Selina T.  
Manager of Campaign and Digital Strategies  
  
Used the software for: 1-2 years

### "EA is super easy to use and super efficient. "

May 7, 2018

5.0

Pros

It's user friendly, setting up forms and emails is quick, building lists and targeting is much more intuitive and comprehensive than other software. And they're also creating new features to make the software better depending on client needs.

Cons

The event function could be more robust. The survey function was a con, but that has since been improved.

Review Source

SK

Sara K.  
Development and Events Coordinator  
  
Used the software for: 1-2 years

### "EveryAction has revitalized our donor management!"

May 21, 2018

5.0

Pros

It is so simple to use. Searching for donor data and running reports is a cinch. Also love having mass communication and tracking in the same system. The online forms are simple to setup and are very robust.

Cons

Support can sometimes take awhile and doesn't always give in depth solutions. The more advanced tools are a bit out of our budget.

Review Source

MR

Michelle R.  
Chief of Staff  
Civic & Social Organization  
Used the software for: 1-2 years

### "Easy to use and see results quickly"

April 26, 2018

5.0

Pros

I love how everything is integrated and cuts across multiple departments - our Development, Digital, and Organizing teams can all work together in a much more streamlined way.

Cons

Trying to integrate with other systems can be difficult, but luckily so what of we need to do is already in EveryAction that we don't need a lot of 3rd-party tools.

Review Source

AJ

Andrew J.  
Advancement Manager  
  
Used the software for: 6-12 months

### "Our company uses EveryAction for our Development and Communications needs."

May 3, 2018

4.0

Pros

User friendly interface, always updating features and listening to customer feedback, great "Online Action" product that connects form submissions with contact records, forward thinking company with world impact and progressive causes in mind.

Cons

Customer support is sometimes unresponsive, some features have serious product flaws, and the system updates--while frequent--are not always features our company needs. Note: EveryAction is weak on administering Events.

Review Source

LL

Lindsey L.  
Fundraising Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Highly recommend"

January 3, 2022

5.0

Pros

This software is very user-friendly and has a great UX design. It has simplified our process for building donation pages, fundraising emails, and conducting fundraising analysis.

Cons

No immediate cons to the software that I have experienced

Review Source

KT

Kyle T.  
Co-Founder  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Powerful software for email, online fundraising, call time"

March 12, 2018

5.0

Pros

EveryAction has a beautiful user interface that really stands out from the competition (most nonprofit software platforms look like they were built in the 1980's), and its very intuitive/easy to figure out. Our org uses their 'Targeted Email' tool, as well as 'Online Actions' for signup forms and online donation pages. Forms get really high conversion rates and are quick to set up. The CRM component is very powerful, and contact records are robust - with the ability to build lists off of hundreds of criteria. Their offline fundraising / Development tools (grants management, etc) have been built out recently and are on par with Raisers Edge.

Cons

EveryAction probably isn't a good fit for small nonprofits that are happy using their same old tools.

Review Source

MH

Marcia H.  
Development Director  
Environmental Services  
Used the software for: 2+ years

### "EveryAction provides great customer service and ongoing training"

March 3, 2021

5.0

Good.

Pros

The versatility and options available.

Cons

Sometimes its a bit overwhelming. There are a lot of tutorials which make it difficult to select from especially when you need a quick read.

Review Source

JP

Jocelyn P.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best CRM for value"

December 20, 2018

5.0

Pros

After using other CRMs, I find this software to be accessible and easy to use.

Cons

N/A. This software is solid. It is easy to use.

Review Source

MB

Molly B.  
Grassroots Organizer  
  
Used the software for:

### "EveryAction is amazing!"

November 5, 2015

5.0

Can't say enough about the improvement EveryAction has made in our ability to do our work! We are an advocacy organization and were previously using The Raiser's Edge and Salsa to manage our donations and online communications/advocacy work. To start with, having everything in one place allows us to work more efficiently and effectively, and keep donors and supporters from falling through the cracks of a disjointed system. Additionally, we have found EveryAction to be an incredibly intuitive service for everything from donation pages, email blasts, and more. Because our data was in two places and some of it up to 25 years old, our merging and uploading process was long and arduous. As a result, I was a frequent flyer with the support folks, and was really happy and appreciative about their responsiveness - and that they were never condescending to people without knowledge of the system. Our sales rep routinely checking in to make sure everything is going smoothly and we feel like we can use the system to the fullest. We've loved it and it's greatly improved our ability to do the work we do.

Review Source

DL

Dan L.  
Major Gifts Officer  
Fund-Raising  
Used the software for: 6-12 months

### "Constructive criticism "

March 3, 2021

5.0

Pros

Ease of use. Ability to create different reports.

Cons

Haven’t had any yet. Using it Fairly short time

Review Source

JR

Jimmy R.  
Communications and Marketing Director  
Political Organization  
Used the software for: 2+ years

### "Easy to learn"

March 4, 2021

5.0

Pros

I like that EveryAction is very intuitive and easy to learn.

Cons

Nothing. I like everything about EveryAction.

Review Source

GE

Graeme E.  
Campaigns Director  
  
Used the software for: 2+ years

### "The go-to software for Organizing and power building in our movement. Couldn't do the work without it."

May 3, 2018

5.0

Pros

Metrics, connectivity, shared language and tech across organizations. This provides connection and collaboration with multiple advocacy groups.

Cons

Always want more integration with other platforms but they seem to bring on new capabilities often and with lots of great training.

Review Source

VR

Verified Reviewer  
National Membership Director at US Human Rights Network  
Public Policy  
Used the software for: Less than 6 months

### "Every Action "

December 13, 2018

5.0

I have had an amazing customer service experience! Still learning software.

Pros

Its very clean, simple and user friendly. I like the fact you can have multiple campaign functions while allowing for donor portfolios. It is truly everything I need in one.

Cons

I would like to see more color or maybe tabs with color option so we can sort folders/lists via colors.

Review Source

ES

Eric S.  
Development Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A difficult to use constituent email system"

October 29, 2019

2.0

My experience has been negative, it is expensive and cumbersome to use.

Pros

The two best aspects are the extensive features and functionality, especially for having multiple versions of the same email.

Cons

I do not enjoy using this product because it is extremely difficult to learn how to navigate it. It is not user friendly at all.

Review Source

SB

Selina B.  
Development Associate  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Features with some Difficulty"

December 14, 2018

4.0

EveryAction, overall, has been pretty helpful and customer service has been quick to answering our questions. There definitely is a learning curve to managing the software, but its serving its purpose in the way that we need it.

Pros

The quick look-up feature is useful along with its list segmentation. The online action forms are easy to use and customize.

Cons

There is no clear way to designate funds per contribution aside from the designation to the organization itself. It's not suited for direct mail purposes.

Review Source

NP

Nancy P.  
  
  
Used the software for:

### "Easy enough for a beginner, sophisticated enough for a pro"

November 11, 2015

5.0

I've worked on most of the major platforms out there, and while you get used to the quirks and workarounds on all of them, it's still frustrating at how complicated it can be to do basic things -- depending on the platform, that may be segmenting or reporting or quickly setting up pages or emails. EveryAction is the first platform I've used that just doesn't have any of those pain points in it for what I use and need. Setting up emails and pages is a snap. Segmentation and split tests -- ditto. Also really like their donation form -- going from zero to publish is a matter of minutes. Reporting is flexible. Just solid all around. To sum up the EA experience in a word, it's \*easy\*. I find the processes and navigation very intuitive -- I was able to just get in and get to work. EA truly deserves the 5 stars.

Review Source

SS

Susan S.  
Manager  
Hospitality  
Used the software for: 2+ years

### "PRAC Enjoys using this software"

December 10, 2021

5.0

Pros

The dashboard is easy to navigate and the instructions are clear.

Cons

I have not used the software enough to not like something.

Review Source

KR

Kevin R.  
Partner  
  
Used the software for:

### "A feature-rich product"

October 28, 2015

5.0

I am impressed with the functionality of this product. Out of the box, it offers every feature an organization would need to run a solid online presence (...except for an online store. But, if you really need or want an online store, they can create one for you). EveryAction has been called a startup, but this platform is based on software NGP VAN has been developing for years for its political clients, so a lot of thought has gone into the components. Basically, this is the platform that the Obama campaign used in 2012.

Review Source

AB

Audrey B.  
Development Coordinator  
  
Used the software for: Less than 6 months

### "EveryAction has helped us integrate many different systems that we were using separately before."

March 9, 2018

4.0

Pros

EveryAction has allowed us to onboard members and staff across our organization because of its easy to use, user friendly interface. We've also been able to integrate our email program and our donor database which has been huge for our organization.

Cons

In order to make the reporting functions easy to use for users across various levels of skill, the reports are not as customizable as our previous tool.

Review Source

LG

Laura G.  
Graduate Programs Intern  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "easy, helpful, great forms."

May 3, 2018

5.0

Pros

I like how easy EveryAction is to use. I also like the flexibility of forms and how easy it is to make them and then edit them. I'm also a fan of their email series option. I like that all of my data lives together.

Cons

I'm not a big fan of the UI, but I know that the latest version has done some work to fix the user interface.

Review Source

SM

Shehla M.  
COO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great value!"

December 14, 2018

4.0

Customer data in one place Newsletter SMS integration

Pros

Excellent customer service User interface is easy to use On-line help is detailed and usable Comprehensive functionality

Cons

Certain features were difficult to follow Some functions arent as intuitive (live activist codes and tags)

Review Source

bM

bobbie M.  
Data Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very helpful!"

October 22, 2018

5.0

We use this software to get information out to our donors, send emails to potential donors, and view the details of our donation histories.

Pros

Great tool for targeted emails and online fundraising!

Cons

Since the update, no issues. A fantastic product!

Review Source

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