# Page 5 | Bonterra EveryAction Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Bonterra EveryAction the right Nonprofit CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews --- Bonterra EveryAction 4.5 (155) [View alternatives](https://www.capterra.com/p/142421/Bonterra-Development-Digital/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 5 - Reviews of Bonterra EveryAction ## Showing most helpful reviews Showing 101-125 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AJ Angela J. Outreach Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great Data Base!" March 24, 2021 5.0 Everyaction allows for simple tracking of data and organizing that helps with projects and engagement. Pros The list orginization is key. My work of engagement is much easier having lists in one place and already organized. I can pull lists and create an events. It keeps this partt of my work very organized and easily accessed. Cons The user interface can be cumbersome as it is not very intuitive and often need to review notes or look for help. Review Source LG LaVita G. Development Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Great So Far" August 18, 2021 5.0 Overall, my experience has been good and the platform does what I expect it to do. It gets the job done. Pros I love how seamless the user interface and ease of use is. Cons I don't like having to reset default commands every time I download gift details. Review Source HM Hillary M. Social Media Director Government Relations Used the software for: 2+ years ### "Excellent tool for digital advocacy" December 10, 2021 5.0 Pros EveryAction is a great tool that integrates well with all all aspects of digital engagement, from Facebook ads to list building. Cons What I like least is the number of hoops I have to jump through to log in securely. I understand the need to security, but this is the only tool I use with three-factor authentication. Review Source MS Marisa S. Development and Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "EveryAction Review" November 18, 2019 4.0 Pros Organization of contact page Ways to work with the data Almost endless number of ways to run reports Cons In the data transfer from old software to EveryAction, all the organization contacts became people contacts so we can't treat our funders as orgs in EveryAction (i.e. assign a primary contact) unless we delete them all and begin again. The targeted email takes a lot of work to look beautiful and doesn't offer a lot of design options. Would prefer to use a platform like MailChimp but don't think that EveryAction supports the integration. Review Source Unny N. Fundraiser Non-Profit Organization Management Used the software for: 6-12 months ### "EveryAction is intuitive" June 20, 2022 5.0 Pros It's easy to figure out how to use it and the help center is useful. Cons There is no easy way to edit certain details such as donor contact history. Review Source BE Benjamin E. Director Used the software for: 2+ years ### "Using EveryAction, we've taken supporter engagement to a new level. These are powerful tools." May 21, 2018 5.0 Pros Mobilizing supporters, both old and new, is easy with EveryAction. Emails, advocacy, and fundraising are straightforward. The interface is elegant. It's given us an amazing ability to create engaging and effective campaigns that are impactful and have helped us grow. Cons There's a learning curve here, but the supporting documentation is strong and I've found their support team and our organization's account representative to be extremely helpful. They care about making sure we're using EveryAction to the best of our ability. Review Source VS Victoria S. Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "Better than NationBuilder" April 25, 2018 5.0 Easy and simple creation of signup forms and donation pages, powerful email tool for our newsletter. Pros We switched to EveryAction from NationBuilder and absolutely love it. The user interface is sleek and modern, and its very easy to query based on dozens (hundreds?) of filters, actions taken, demographics, etc. We also use the email tool to send out our newsletter and can quickly and easily make donation & signup pages. Cons There's not much I don't like about EveryAction. I wish the email templates were built out a bit more, but that's really it. Review Source MB Mariah B. Finance & Administration Manager Financial Services Used the software for: 2+ years ### "Great Bang for Your Buck" April 30, 2021 5.0 Pros I like the customization of the software to fit our needs. Cons Some reports are limited with customizations. Review Source VR Verified Reviewer Gift Processing Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "powerful but simple database" January 3, 2022 5.0 Pros very easy to navigate, intuitive, customizable Cons no graphics, so display can be somewhat intimidating Review Source KR Keith R. Dir. of Advancement Higher Education Used the software for: 1-2 years ### "EA and College of Marin" April 14, 2021 4.0 Super pleased and really enjoy working with the staff. Pros Cloud -base and the ability to work from anywhere. I enjoyed the ability to track projects, events, solicitations, grants management and moves management all in one spot. I also enjoyed the tutorial videos. Cons Lack of traditional fundraising reports such as lybunt report or donor profile. Also being able to see last constituents searched. Reason for choosing Bonterra EveryAction Sales rep was amazingly helpful and professional Review Source SK Soncey K. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "EveryAction Review" December 4, 2023 5.0 Pros Ease of use and their reporting features are the best Cons I really dont find that there is any real cons to it Review Source Response from Bonterra December 8, 2023 Thank you Soncey for the review. It's great to know that the reporting features work so well for you and that it works so easily for you and team. SB Samantha B. Membership Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Customer Support, Very Solid Tools" November 14, 2019 4.0 It was such an improvement over our previous system! Pros I like how easily I can get in touch with EA's support. I also like how solid the various tools are - very little bugginess, which is a huge upgrade from what we used before. Cons The reporting can get a little confusing. Certain data is available in certain types of reports and not in others. Reason for choosing Bonterra EveryAction Customer support and ability to grow with the product. Review Source SS Sarah S. Interim Director of Development Used the software for: 6-12 months ### "I have used several CRMs and EveryAction is the most powerful and easiest to use, by far." May 4, 2018 5.0 Pros There are so many features of EveryAction that are exceptional. My favorite feature is the list builder. You can easily create a list of constituents and then run a report to access whatever data you need, all in seconds. Next, EveryAction has so many available fields - it is extremely flexible and easily accommodates your needs. Third, the support at EveryAction is fantastic - they are constantly improving the product and adding features my team suggests. Finally, I have never used a CRM that so easily allows for import and export of data. Cons There is a learning curve when it comes to direct mail plans and reports. However, there are very helpful tutorials on the EveryAction website to facilitate this. Review Source Nick D. Director of Digital Strategy Used the software for: 1-2 years ### "I'm a really big fan of Everyaction! It's one of the best all-in-one suite of tools that I've used. " May 3, 2018 5.0 Pros Variety of tools, ease of learning how to use the tools, customer support and help with client training, out of the box features that look good enough to go live with, customization options. Cons It can be a bit overwhelming to clients when they first get started, but the standardized look and feel help with that over time. Review Source HL Heather L. Director of State Development Used the software for: 2+ years ### "EveryAction is the only database that I recommend for solid fundraising practices" May 1, 2018 5.0 Pros I have used NGP & EveryAction during just about every iteration of my career--for all clients when I was president of my fundraising firm, and now with our state affiliates at LCV. From a fundraising perspective, it doesn't get better than EveryAction. It allows digital fundraising and advocacy to happen effectively in the same place as major donor fundraising, tracks actions, events, etc. Fundraisers can manage call time, set next move tasks, and log all fundraising activities in a smooth and efficient way that helps build for long-term and enduring relationships with the organization. Cons Over the years there have been bugs, issues with duplicates or other technical issues, but the EveryAction team go out of their way to make sure they troubleshoot and solve these issues. Review Source WT Walter T. Senior Account Manager Public Relations and Communications Used the software for: 2+ years ### "An outstanding CRM with an innovative team ready to help take any campaign to the next level. " May 3, 2018 5.0 A CRM that provides everything a user needs to run a successful, data-driven advocacy campaign. Pros I work with plenty of clients with different CRMs, and I can confidently say, EveryAction is probably one of the most powerful CRM's I've used - it's so easy to create lists and really see granular data about an individual contact. The email tool is pretty solid, and creating online forms, petition pages, signups, etc is intuitive and quick. For advocacy, EA features click to call, social advocacy, email, and allows for custom targets, which is a differentiator from most other tools. Cons The naming conventions for features could use a little bit of work (tags vs. codes vs. activist codes), but other than that, not many complaints. Review Source JP Jackie P. Grassroots and Database Manager Civic & Social Organization Used the software for: 1-2 years ### "EA review" November 14, 2019 4.0 Pros It houses our donor management/stewardship and our digital needs in one CRM. Changes are being made to reflect the needs of the client. Workshops and robust help docs Relatively easy to use Cons Some of the donor management/stewardship functionality is lacking but many of the issues are being resolved through updates. Review Source LF Linda F. Faith Count Organizer Non-Profit Organization Management Used the software for: Less than 6 months ### "Every Action" June 17, 2022 5.0 Everyaction is a well designed program and is very user friendly. I am able to record activities easily into the system. This software is solving the business problems of large amount of data input and management. This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease. Pros The features of the software are easy to navigate and the functions are engaging Cons There are no features which are missing and there are no difficulties in using this software. Review Source nI nancy I. controller Used the software for: 2+ years ### "This software has been great for us...much better than the program we were using before." May 7, 2018 4.0 Pros flexibility of reports, ease of entry of data, identifying donor information good. household info good... Cons ability to use certain fields, frustrations with tech support, line is busy frequently would like to be able to schedule an appointment for help. Upgrade was very difficult and information from support not as helpful as it should have been. Review Source CJ Chad J. Grants Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Use" November 14, 2019 5.0 Pros I love the report customization. In my role I have to submit different reports to different departments, and this lets me easily customize a report for their needs. Cons Right at this time, I have not had any issues. Everything that was promised has been delivered. Review Source VR Verified Reviewer Manager of Development and Events Used the software for: Less than 6 months ### "Easy to use and amazing customer service" May 3, 2018 5.0 Pros I'm amazed at how easy it was to switch from a different database to EveryAction. The Customer Service was incredible; very quick to respond and understanding that I'm not a tech wiz. Very simple interface was easy to learn quickly and made organizing our database very easy. Cons So far I have not been able to find any cons. We are really enjoying the switch to EveryAction and are happy with our decision! Review Source BB Britney B. Field Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Product All Around!" December 10, 2021 5.0 Pros Ease of Use, Practicality, Loads of Features, Cons Since there are so many features it can be a tad bit overwhelming for a novice user. Review Source SY Susan Y. Executive Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "A better choice for our company" March 24, 2021 5.0 EveryAction integrates so well with other tools we use, and we know more people are receiving our communications. Pros EveryAction is very customizable for users, and the controls are easy to understand. Moreover, our teams fund it much more user friendly than the previous produce we used. Cons I don't have significant issues with this software. There is sometimes confusion with where certain comments should be added in records, but that is more of an internal issue. Review Source LL Loree L. Principal Non-Profit Organization Management Used the software for: 1-2 years ### "Not the best CRM option for Nonprofits" November 28, 2019 3.0 Generally, I would not recommend this product, as there are many other options in the nonprofit space that also offer affordable "out of the box" solutions for CRM, online processor, and e-marketing that have smoother functionality and come with better customer service and support. Pros The email functionality of this software is good -- it can create nice-looking emails that are mobile responsive. Cons The hierarchy of how to organize, label and tag data is clunky and does not make for easy reporting on all elements desired. We have also found the customer service and support to be lacking. We find these to both be critical functions of an "out of the box" CRM for a nonprofit and these elements are far stronger in other systems. Review Source AC Andrew C. Senior Field Organizer Non-Profit Organization Management Used the software for: Less than 6 months ### "Everyaction Makes My Job Easier" December 4, 2023 5.0 Pros How clear cut and concise the site is to navigate Cons Sometimes it logs me out while I’m in the middle of something Review Source Response from Bonterra December 8, 2023 Thank you for the feedback, Andrew, about the ease in navigation and the log out issue. We'll make sure our product team knows about this experience. Similar Products Featured