# Page 4 | Bonterra EveryAction Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Bonterra EveryAction the right Nonprofit CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews --- Bonterra EveryAction 4.5 (155) [View alternatives](https://www.capterra.com/p/142421/Bonterra-Development-Digital/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 4 - Reviews of Bonterra EveryAction ## Showing most helpful reviews Showing 76-100 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Katie B. Managing Director Non-Profit Organization Management Used the software for: 1-2 years ### "Review!" April 22, 2021 5.0 Pros Lists are easy to build and easily customizable. Forms also feel fairly intuitive. Cons Honestly, we just need more training in using it well. I wish there were more help documents - I frequently have questions that feel like they should have a help document already and it just doesn't exist. This was a big change coming from NationBuilder, where every question/answer is an easy google away. Reason for choosing Bonterra EveryAction Unsure - was not involved in decision at the time. Switched from [NationBuilder](https://www.capterra.com/p/130934/NationBuilder/) It was super expensive so we already wanted to move, and then they sent out a celebratory email about how their tools helped Trump get elected. Goodbye forever! Review Source CS Carnell S. Lead Organizer Non-Profit Organization Management Used the software for: 1-2 years ### "Cj's Every Action Review" December 20, 2021 5.0 Pros The membership/volunteer management is the most beneficial feature for me. It allows me to keep track of everyone in my region, and also track their engagement or lack thereof. Cons I wish that the Create A List feature was more user friendly. There seems to be so much to choose from that I've had to relearn how to create different lists so many times. Review Source Craig A. PAC & Advocacy Partnerships Director Political Organization Used the software for: 2+ years ### "This software is powerful but easy to use. Great customer support as well." May 7, 2018 5.0 Tracking contributions, compliance. Pros I like how intuitive it is to use. It is fast, easy to navigate, stores tons of important data, and makes my job a lot easier! Cons I would love if it was a little easier to customize, but overall a great product and highly recommended. Review Source HM Hannah M. Executive Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Not Intuitive" April 4, 2022 2.0 Pros EveryAction is unique because it combines donor management, volunteer management, and a CRM into one tool. Cons The software is very difficult to navigate and the training doesn't prepare users to successfully utilize it. We didn't have a dedicated account manager, and the only support we received was through email with a response time of over 2 weeks. Review Source Response from Bonterra April 5, 2022 Thank you for your open and honest feedback - we value our customer's opinions and take them seriously. Please reach out to training@everyaction.com so we can help remedy the situation - they are awaiting your outreach! JJ Joyce J. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Great Tool for Fundraising" January 6, 2022 5.0 Pros This software allows for case management of every data point that we use for our fundraising activates. The ease of data entry and retrieval save our staff countless hours. Cons It takes a while to get used to all of the options. There is so much that one can do with EveryAction that initially it can feel overwhelming getting acquainted with it. Review Source AR Anthony R. Development Coordinator Public Policy Used the software for: Less than 6 months ### "EveryAction Review - Re: Onboarding" November 14, 2019 5.0 So far it's been great. We're looking forward to fully transitioning using it by the end of November and starting the year onboarding the rest of our staff. Pros The cross-team collaborative platform, as well as team-specific customization. We're still relatively new to EveryAction, so this is a current general overview. Cons Some pages for custom forms might require more technical coding support and in some few instances, forms/design seems bulky or dated. For the most part, the customization allows a flexible, seamless design paired with thoughtful, high functionality on both the external user and administrator end. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Bonterra EveryAction EveryAction covered most of the functions were looking for in one platform. Organizing Director was also familiar with it and recommended it. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) EveryAction provides more flexibility with database management and will provide our organization a platform we grow into. Review Source VR Verified Reviewer Corporate Development Manager Used the software for: 2+ years ### "Great Customer Service and Easy to Use" May 3, 2018 5.0 Pros I used their campaign fundraising database and found it to be great. They cover all of the fundraising bases I needed. Cons It has been awhile since i used this database. I cannot remember any large grievances to report here. Review Source KB Khelil B. Online Content Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent CRM" April 18, 2019 5.0 Overall, the CRM is a joy to work with. Most of the time, everything works seamlessly. The ability to create emails and form is very easy to learn and excel at. Pros EveryAction is an incredibly user-friendly CRM with excellent email and form building, great source code building, great segmentation tools, and very useful reporting-making tools. The ability to track community engagement, the ease-of-use and the attractive interface make EveryAction (which I use daily) incredibly helpful in my content creation and reporting. Cons EA reports are very good with one exception: I'd like a state-by-state breakdown of emails sent to recipients. Right now, I cannot easily find out how many emails the average person in California received from us. EveryAction should allow for local/state email counting. Review Source TW Tia W. Operations Manager Philanthropy Used the software for: 6-12 months ### "Great tool for keeping a remote team organized" August 11, 2021 4.0 Pros The bulk upload and bulk apply features are very convenient and easy to use. The interface is visually appealing and buttons/icons are clear, making it a user-friendly toll for even non-technical users. The contact matching feature works well and keeps data organized and avoids duplicate contacts. Cons Profiles for organizations are not very robust - no field for website and the primary contact field does not have much functionality ie. you cannot set up an email to go to the primary contacts of a select group of organizations. Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) CiviCRM interface was not user friendly, required advance technical knowledge to use many of the features. Also, there was no ability to bulk upload grants. Review Source SL Stephanie L. Development Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Adaptable CRM " December 17, 2021 5.0 Pros EveryAction is very easy to use and adaptable software. Last year, we only used the software to track contributions and donors, but now we are able to help create plans for individual donors and foundations! Cons I would like the software to find a way to stop duplicate profiles from occurring or at least make it easier to find duplicates and merge them together. Review Source MB Matt B. Communications & Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Incredibly powerful and easy to use" December 20, 2021 5.0 In EveryAction, I primarily manage our supporter database, send mass emails, and set up Online Actions (forms like signups, ticketing pages, contribution forms, etc.). I don't manage contributions or do a lot of analytics, although I hope to get more into that latter. As someone with limited previous CRM experience, I actually find EA fun to work with. That was not at all the case with our previous platform, which was extremely unintuitive. I'm able to understand various features well enough that I'm charged with training others. Pros User-friendly and as intuitive as is possible, excellent support, wide functionality Cons The official help pages are extremely thorough, but can be hard to follow without a pretty deep understanding of the entire platform Review Source AO Anastasia O. Campaigns Director Civic & Social Organization Used the software for: 2+ years ### "Great All-in-One CRM!" April 12, 2021 5.0 I love the system and couldn’t dream of using anything else. It’s very user friendly and helps our organization collaborate between departments with ease! Pros My organization uses Everyaction as our CRM. They have recently made some upgrades so now we are able to house all of our fundraising, volunteer management, and digital communications in one system. They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively. Cons It can sometimes be hard to get tech support from the company. Review Source DB Dani B. Member Services Associate Civic & Social Organization Used the software for: Less than 6 months ### "Great User Experience for Admins and Constituents" January 8, 2019 4.0 Overall, it is a very clean and user-friendly database for both the admins and constituents. The only downside is that it was built for political organizations who canvass or phone bank, but they are working on making it more friendly and easier for non-profit organizations who do not fit that category. Pros Very easy to use and figure out system for the administrators and for the outside constituents. They have a robust reporting and infographics feature that helps you keep up on top of your goals and progress monetarily or with responses to forms/emails. The forms are very easy to build and use, with a clean look. The software has a lot of built in features which are great if your organization is politically active: makes lots of phone calls, uses a lot of volunteers, does a lot of canvassing. Additionally, the platform would be beneficial for a non-profit who wants to track their donations/fundraising and emailing easily in a system. The price is good for us since it is based on the number of contacts in your database, not the number of users. Cons As a membership organization who hosts a lot of events for our members, the systems are somewhat in place to meet our needs, but we need to do a lot of manual labor or pay extra fees to get the systems to work to fit all our needs. That being said, as the platform is seeking a broader audience of non-profits, they are starting to embed and automate the tasks we are currently doing manually or paying extra for. Review Source KT Kelli T. Lead Organizer Non-Profit Organization Management Used the software for: 2+ years ### "Great system for Non Profit work" December 13, 2021 5.0 Have been using it for years and am highly satisfied. Pros What I like most about EveryAction is the ease in adding new contacts/volunteers to the system, and being able to track their data in an easy manner. Cons Creating lists can sometimes be a hard process, but I am improving with time and training. Review Source HH Heejin H. program assistant Non-Profit Organization Management Used the software for: 1-2 years ### "staple CRM tool for every nonprofit" July 3, 2022 5.0 Pros EveryAction is a foundational tool for nearly every nonprofit and is thus an industry staple. It has the capabilities to manage, process, and download large volumes of donors and contacts. Cons Difficult to sort through large volumes of contact in your database. EveryAction offers the ability to make “lists” to examine subsets of your database, but they are only viewable in excel form and not the most user friendly. Review Source KT Kristy T. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "User Review" January 27, 2022 4.0 It makes compiling lists for acknowledgment and tracking easy Pros Tracking of donations and management of contact information for acknowledgement Cons Site map can be a bit confusing regarding where to edit or update information Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Decision was made by the Communications department Review Source BM Becca M. Finance & Admin Director Non-Profit Organization Management Used the software for: 2+ years ### "Nonprofit User" March 18, 2022 4.0 Easy to learn, use, and manage. Much better than Raiser's Edge Pros Reports are easy to customize and generate. Cons Wish it was integrated with Qb for the import of data. Review Source KL Karl L. Data and Research Director Non-Profit Organization Management Used the software for: 2+ years ### "EveryAction works!" April 12, 2021 5.0 Fantastic Pros If you’re coming from a progressive political campaign background and used NGB/VAN this tool will feel completely Natural. We’ve been able to cut down on training time for new staff coming from campaigns because they already know 90% of the basics. It’s also generally just very easy to use Cons It can take a little while to get used to the specific phrasing and terminology used. Things like “activist codes” might take a little while, but the trick is an organization needs to figure out how they want to use these tools Review Source cR cinthya R. Recruiter Consumer Services Used the software for: 1-2 years ### "Love it " January 3, 2022 5.0 We need to follow up with potential families to join or school. Pros It is easy to do cold calls. and to know who do you need to follow up with every day. Cons It is hard to do follow-ups. You have to go back and forth from one screen to another. It is not like cold calling. Review Source CC Catherine C. Director of Development & Communications Non-Profit Organization Management Used the software for: 2+ years ### "Powerful Platform" April 22, 2021 5.0 They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software. Not like other companies where the reps disappear. Pros I really like that they have very deep records you can keep on a donor. I also love that they are constantly adding features and working to improve their software. Cons I don't love the email - I wish there was more customization and reporting available. More similar to a constant contact. Reason for choosing Bonterra EveryAction Powerful tools that are helping us build out our program Review Source PN Peterson N. Administrative & Volunteer Manager Used the software for: 6-12 months ### "Our web developer recommended EveryAction to us. We are a patient advocacy organization." May 3, 2018 5.0 Quite a few, but off the top of my head: Modernized, nice looking communications. Increased engagement with volunteers. Superior analytics. Pros EveryAction has modernized our communications in many ways. The most important improvement for us a nationwide advocacy organization has been the uniquely easy way that EAction helps us track and analyze our volunteer engagement. We are most excited about the event management and recruitment potential of EveryAction, and the possibility of unifying and bringing most of our digital communications under one tool. Cons Depending on your working and learning style,, you will either like the fact that EAction seems to constantly evaluate and/or add new/improved features, or you will probably feel unsettled by the changes. Either way, you will want to spend more time upfront watching the video tutorials or at least have a plan to ask for more training in order to understand the basic features, which remain largely unchanged. You may also want to be more proactive with seeking tech support. Review Source VR Verified Reviewer Consultant Used the software for: Less than 6 months ### "Does everything but nothing well" June 26, 2018 2.0 Pros EveryAction is convenient for non-profits because it's an out-of-the-box CRM solution with most of the features a non-profit or advocacy organization would want. EveryAction is provided by the same company (NGP) that creates the VoteBuilder and NGP tech products for Democratic campaigns, and is essentially the same SAAS repackaged for non-partisan groups. Cons The online actions product is buggy. Unfortunately, there's no simple solution to feed data into EveryAction's ecosystem without significant investment in building an app using their API when they could easily allow WebHooks or Zapier integration. They make documentation for the API and third-party integrations very hard to find so you'll use their native products which, unfortunately, are not very good. Review Source AD Alison D. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "EveryAction Review" January 13, 2022 4.0 Pros Intuitive. List building for emails is easy. Cons List building for Direct mail could be improved, as well as the peer-to-peer functionality. Review Source DK David K. Client Manager Public Relations and Communications Used the software for: 6-12 months ### "Great High-End CRM" November 19, 2019 5.0 EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt. Within EveryAction, you can nearly anything you could hope for outside of peer-to-peer texting - our package includes data tracking (with an option to purchase direct voter file incorporation), list generation, click-to-action tools, donation functionalities, event tracking, and email generation, among other features. It's incredibly convenient to have a one-stop shop while managing a large public interest campaign. Pros An incredible amount of functionalities + tools built into one CRM; great + straightforward database; straightforward segmenting tools + email generation tools; fantastic customer service. Cons High price-point compared to market standard; email builder could be more sophisticated and flexible; somewhat difficult to learn + teach, relying on repetition. Review Source BH Brooke H. Data Projects Manager Non-Profit Organization Management Used the software for: 2+ years ### "Excellent tool for managing donor data for large non-prof organization" February 24, 2021 5.0 Pros The implementation team was absolutely fantastic. Being able to manage multi channel donations such as direct mail and online, major donor data, grants, and reporting data all in one place is a game changer. Cons The variety of choices can be overwhelming, and sometimes support tickets are answered by more junior staff (so can be less accurate). Pipeline documentation is really not good, API could use significant revamp as well. Review Source Similar Products Featured