# Page 3 | Bonterra EveryAction Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Bonterra EveryAction the right Nonprofit CRM solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews --- Bonterra EveryAction 4.5 (155) [View alternatives](https://www.capterra.com/p/142421/Bonterra-Development-Digital/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 3 - Reviews of Bonterra EveryAction ## Showing most helpful reviews Showing 51-75 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LG Lindsay G. Deputy Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy, "glitch free" CRM with lots of features" December 7, 2023 5.0 I was dropped into this system with no training, only having used other CRMs before, and found it overall intuitive to learn and blissfully glitch free - that is, it does what it is supposed to do, and even though it is missing some features I would like or we have to pay more than we want for certain features, I'm very grateful for such an overall reliable and easy to use system. Pros Having worked with many different CRMs, I appreciate how reliable EveryAction has been in terms of designing and sending emails to our base and in terms of tracking fundraising. Cons They use alternative descriptions of common industry terms and it complicates learning the system at first. There are also certain features like "discount codes" that seem standard on other systems that are missing though the core capabilities are strong. Review Source Response from Bonterra January 4, 2024 Thank you, Lindsay, for your valuable insights! It's truly rewarding to know that as an experienced user, you find Bonterra Development + Digital reliable and trustworthy. Your detailed feedback on user experience, including suggestions for alternative descriptions and features, is extremely helpful. Rest assured, this will be passed along to our Product team. We're grateful for your dedication in utilizing our system for your important work. Thanks for being a part of the Bonterra Development + Digital community! EH Emily H. Program Manager Education Management Used the software for: 6-12 months ### "EveryAction's features increase our response rate to user surveys and other email campaigns" February 29, 2024 4.0 Pros EveryAction has given our organization a polished and professional look to our outreach and communication. My team uses EveryAction weekly for email campaigns to send newsletters, surveys and other communication to targeted groups. It integrates with our project management system seamlessly by assigning each new applicant that comes through our system, a unique code that then creates an email list based on that applicant's profile. We have noticed a big increase in user responses to our forms and surveys by using EveryAction. Cons I wish EveryAction had the ability to apply logic to questions when building forms. Because the forms do not, we've had to use other form builders like google forms or survey monkey. Switched from [Submittable](https://www.capterra.com/p/158382/Submittable/) In order to improve the appearance and data analytics of our email campaigns and digital outreach in general. Review Source Response from Bonterra March 1, 2024 Hey Emily, we're over the moon to hear that our software has helped you enhance your professionalism and efficacy. Seamless integration and increasing response rates on forms are HUGE wins! We appreciate your feedback on applying logic in your forms - I will make sure it gets into the right hands. Thanks for making our day with your awesome review! KW Kelly W. Membership Director Environmental Services Used the software for: 2+ years ### "Bonterra Development + Digital " November 21, 2023 5.0 Pros Bonterra Development + Digital is a high-value product that is also user-friendly and intuitive. Embracing its functionalities has helped us improve productivity and increase revenue for the organization. Cons There are certain limits to the capabilities of Digital. We've found that wanting to customize pages or functionalities to meet our needs is often not doable or is very time-consuming and expensive. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Our previous CRM was no longer meeting our needs. Review Source Sara Y. Advertising Operations Associate Marketing and Advertising Used the software for: 6-12 months ### "Raise more revenue in no time with EveryAction " December 19, 2022 4.0 Overall, EveryAction is a means to and end. The tool raises revenue to sustain democratic causes and political campaigns through Election Day and beyond. You can even group audiences based on certain characteristics, such as gender, age, household income, and party affiliation, volunteer status, and more. The administrator has complete control over the messaging and branding on the back-end, so it can be as basic or complex as you want. Pros I like that EveryAction allows our organization to recruit volunteers, mobilize members during key moments, and cultivate relationships with small-dollar donors in order to increase social awareness, engagement, and website traffic for liberal and progressive issues on behalf of democratic clients. I especially like that events are simply to manage in the CRM platform and campaign metrics are easy to understand for reporting purposes. Cons This is a technical issue, but for some reason, it is more difficult to embed EveryAction links into the body of an email, digital or social media ad soliciting revenue for a political campaign or cause compared to other software. Alternatives considered [ActBlue](https://www.capterra.com/p/166188/ActBlue/) Review Source KC Karla C. Director of Engagement Non-Profit Organization Management Used the software for: 2+ years ### "Overall great supporter engagement tool" May 12, 2021 5.0 I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond. If they don't know the answer, the know how to find it. The company is proactive in letting clients know about upcoming changes, improvements, or potential outages. And their product development staff are great at reaching out to gather input into future improvements to the tools to ensure they are meeting their client's needs, incorporating our suggestions and requests into their product roadmaps. Pros Every Action's supporter engagement tools--specifically email, advocacy, events, and fundraising--are easy to use and to customize to support the organization's mission and branding. Cons Integration of the CRM database behind the Every Action tools with other databases is challenging to set up and manage and requires a lot of manual moving of data between tools. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Engaging Networks](https://www.capterra.com/p/124019/Engaging-Networks/)[Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Reason for choosing Bonterra EveryAction We were evaluating all the tools across a range of needs including email, advocacy, fundraising, events, surveys, core database functions, ease of data integration, and usability. Every Action checked more boxes than the other tools. Switched from [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) We were looking for a company that was actively improving and investing in their advocacy tools. Review Source SS Stephanie S. Job Developer Non-Profit Organization Management Used the software for: 6-12 months ### "Efficiency! " April 18, 2024 5.0 Pros I love how streamlined Bonterra Development + Digital is. It allows me to do my job with greater efficiency. Cons I can't think of any cons. I genuinely love it! Review Source JP Janae P. Managing Director of Programs Non-Profit Organization Management Used the software for: 2+ years ### "Overall, Solid CRM" May 7, 2021 4.0 Overall this has been a good system for a small nonprofit with limited data needs, and as we've learned more about the ins and outs we've been able to make more and more use of it. There is a bit of a learning curve, but documentation is clear, and at its most basic set up you can still do everything you need to do with it before you learn some of the more advanced features. Pros The list-building is relatively easy to understand even for folks who are not well-versed in CRMs and databases, a major plus for a nonprofit. They've also improved their emailing features quite a bit in the last few years, so emails are easy to construct and make professional within the targeted email feature. I also love that you can move sections around on profiles and in list-building in order to customize what you see first depending on how you use it, a huge time-saver. Cons Some of the importing can be finnicky, without clear error codes (example: if a country name isn't exactly how it appears in the system, it will just reject the whole file, and it took us a while to figure out what the problem was.) There's also not a way to quickly merge duplicates -- it does have a dupe finding tool, but each merge takes an inordinantly long time. In order to do a mass ID and purge, you have to pay an additional fee. Switched from [NationBuilder](https://www.capterra.com/p/130934/NationBuilder/) NationBuilder's company values did not align with our mission. Review Source WP Wanda P. volunteer Civic & Social Organization Used the software for: 2+ years ### "Experience with Bonterra" November 28, 2023 4.0 Provides good function and has lots of features. However, learning it is difficult and HELP is lacking. Positioning graphics so that you get consistent spacing is difficult. There is ZERO help explaining how to prepare and position images, so it's all trial-by-error. Editing screens don't scroll completely. OTOH, it does a great job on reformatting for mobile. Pros Allows us to send out newsletters and alerts to members, store our member information. Also works VERY well to let us send out alerts people can click on and generate an email to their representative. Cons Very obtuse and hard to learn for a volunteer organization. "help" included in the product is minimal and uses terminology without explaining it, which makes it hard to learn/teach. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Made because our "mother" organization provided for us and it has more function than Mailchimp. Review Source AB Ana B. organizer Political Organization Used the software for: 2+ years ### "Best way to send targeted emails" December 4, 2023 5.0 Pros I like how easy it is to send targeted emails directly from the database. I do not have to upload or move contacts, I can access it and even create exceptions directly from it. Cons I would love better reporting, specially to find more specific things like folks who took 3 or more actions, instead of just making a list for folks who took at least one action Review Source Response from Bonterra December 8, 2023 We appreciate the feedback, Ana, and knowing the easy aspects of sending emails. Your input about the ability to find people who have taken 3 or more actions is beneficial and will be forwarded to the appropriate Bonterra teams. TH Tasha H. Regional Director Political Organization Used the software for: 2+ years ### "None Of the questions have any thing to do with my work" December 7, 2023 5.0 My overall experience with Everyaction has been great. Pros I like that I can set up events , sign volunteers up for events, set up one on one meetings, and keep track of my volunteers. Cons I don't really have any cons about this website. Review Source Response from Bonterra January 4, 2024 Hello Tasha, thanks for your positive review! We're thrilled to hear that setting up events, managing volunteers, and organizing meetings is working well for you. It's great that you're having a great experience. We appreciate your support! KF Kris F. Director of Public Affairs Government Relations Used the software for: 2+ years ### "LIUNA Minnesota recommends Bonterra" December 7, 2023 5.0 Bonterra is user-friendly and easy to use. We use Bonterra to target member communications and track member engagement. Using Bonterra has helped us clean up our membership data, resulting in less than 1% bad data Pros We use Bonterra for member communications and to track member engagement. Bonterra helps us target member communications and is user-friendly. Cons Members' school districts should be included in the base price. Review Source Response from Bonterra January 4, 2024 Hi Kris, we're thrilled to hear about your achievement of less than 1% bad data with Bonterra - what an incredible feat! Your success in effectively targeting member communications and tracking engagement is exactly what we strive for. A big thank you to the consultant who recommended us to you. Your feedback on including member school districts in the base price is noted and valued, and will be shared with the appropriate teams. Cheers to your continued success! JM Jeremy M. Field Director Political Organization Used the software for: 1-2 years ### "Must Have Platform " December 10, 2021 5.0 We use it daily and it is exceptional. We switched off a similar product about 18 months ago and it has been a significantly easier platform to use daily Pros It integrates directly into NGP VAN, Zoom, and our Google Suite emails. It also works directly with Mobilize. Cons It would be nice to be able to give a larger number of users top tier access without having to consider pricing changes or admin ownership Alternatives considered [Run The World](https://www.capterra.com/p/214421/Run-The-World/) Reason for choosing Bonterra EveryAction Checked all of our major boxes Switched from [Action Network](https://www.capterra.com/p/235419/Action-Network/) Better integration into all other platforms we used with seamless and real time updates Review Source Braeden L. Associate Director Philanthropy Used the software for: 6-12 months ### "EA is user friendly, built for activism, and a "work in progress"." May 2, 2018 4.0 Pros At Resource Generation we appreciate how user friendly EveryAction is to navigate. Our full staff and many of our member leaders need to use the system to move their work forward, and that hasn't been possible with other systems. EveryAction also uses the language of in person and online organizing throughout its systems which is helpful from a functionality and user adoption standpoint. The values alignment also means the kinds of functions that are built prioritize justice frameworks, such as selecting preferred gender pronouns. Cons EveryAction is a newer database, and new functions that you might expect to already exist are being built all the time. One example is responses to online forms formerly going directly into a contact record as notes, which is now an optional function. So expect there to be some growing edges for the system. That said, the support team is good about acknowledging what is being built and communicating and mitigating the impacts for users where possible. This is primarily why I scored lower on "Features & Functionality". Review Source VM Vianney M. Deputy Data Director Non-Profit Organization Management Used the software for: 1-2 years ### "More time & money needed supplementing EveryAction than what it's worth" August 18, 2021 3.0 We've had to buy 3rd party software for each of these to supplement EA. We use google analytics, BLINK, Peak Metrics, and have someone contracted to keep track of emails because of how lacking the available reports and warehouse data is. I want to see what list I sent an email to and who sent the email and what campaign it was for. Pros Creating lists. Managing users and user profiles. Flexibility with tags. Cons Online actions. Email performance reports. Spreadsheet like views to edit info. So! Many! Duplicates! Bulk upload matching- selecting what to match on. Review Source Ryan O. Data & Analytics Director Hospital & Health Care Used the software for: 1-2 years ### "Moving to EveryAction was an great decision on our part -- incredibly better than our old system." February 26, 2018 4.0 Pros Its step-by-step functionality is great even for non-tech people; they seem to get it much quicker than others. And the VAN integration was the big selling point for most people -- never before has it been so easy to see if someone opened an email, came to an event, filled out a form, and got a survey response all in one place before. And while we don't use it as much as I'd like, the Advocacy Tool is truly great and something I haven't seen others do as well. And Customer Service is always responsive and helpful if it's something that already exists. Cons Everything that I would change about EveryAction are just additional tweaks to its existing functionality; I don't think there are any overarching/systemic flaws -- we would just be able to link back to survey questions, for example, whereas right now only activist codes are available, etc. Review Source JB Joe B. Philanthropy Advisor Non-Profit Organization Management Used the software for: Less than 6 months ### "Wonderful!" December 6, 2023 5.0 Pros Easy to use. Web-based - Not hard to integrate The onboarding/donor transfer team took care of most of the trouble for switching Cons This is a tech-heavy CRM compared to it's competitors. There is a learning curve, but once you get the hang of it there is no desire to go back to older software. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Clunky software with processes and procedures stuck in the 90s. This slowed down our work. Review Source Response from Bonterra December 8, 2023 Thank you for sharing your experience using Bonterra Development + Digital, Joe! Our Product team is working on the user interface which hopefully will address your comments about the learning curve. Your feedback will be beneficial as they work on this and will be forwarded to them. Thank you so much! RM Ralph M. Director of Online Engagement Non-Profit Organization Management Used the software for: 2+ years ### "Intuitive UX makes this CRM one of the best" March 11, 2021 4.0 Pros EveryAction has put a lot of thought into the layout and making it easy for users to do everything from creating emails to producing reports. The new drag and drop email feature is a game changer. Cons The committee structure which allows organization to create subaccounts can be a little clunky and integrations with Salesforce has gotten better but was not easy to implement. Alternatives considered [ActBlue](https://www.capterra.com/p/166188/ActBlue/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Bonterra EveryAction Dedication to continual improvement to the User Experience. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) One of the best business decisions we've made was moving to EveryAction. The UX makes easy to jump in and find what you need to complete the task at hand. Review Source HF Hector F. Supervisor Retail Used the software for: 6-12 months ### "I like the service cause it is really easily to use and understand" April 18, 2024 5.0 Pros The way is so easy to use and also there is someone always there to help. Cons Nothing i believe that there is nothing to improve. Review Source Response from Bonterra May 15, 2024 Hi Hector, we appreciate you leaving your feedback! TS Tracy S. Consultant Non-Profit Organization Management Used the software for: 6-12 months ### "Product is limited and customer service is the worst" November 14, 2019 1.0 Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer. Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible. Pros There was nothing that I liked about the software. Cons \- Reporting is limited - "Lists" are difficult to query and use - Mass editing is impossible - No forward-thinking functions like actions or reminders - Record pages aren't laid out in any usable fashion - "Help Articles" don't help at all - Editing individual data is difficult - Account model is limited = orgs vs. people vs. businesses - Campaign and event hierarchy and construct is confusing Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) The org we were working with was told EA was the premier "advocacy" tool. Review Source CM Caitlin M. Managing Director Non-Profit Organization Management Used the software for: 2+ years ### "An extensive and versatile tool! " May 17, 2021 5.0 Pros We love how extensive EveryAction is. We're able to build extensive profiles for donors, volunteers, and supporters and create highly segmented lists as a result. There are so many tools to use, from reports to analytics, to phonebanks. We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria. The interface is quite intuitive and easy to learn the more time you spend with it! Cons I wish there were ways we could better integrate with google sheets, for example when someone submits a form on EveryAction we could send the info to a google sheet (besides ticketed events) or have the capacity for us to use a tool like Zapier. It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey! Review Source RS ROBERT S. Community Outreach and Engagement Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great Advocacy Tool " April 22, 2021 4.0 Overall it's been a better tool compared to past systems used. Pros The integration of multiple components, fundraising, volunteer management, communications, advocacy, etc., make it simple to get a snapshot of each member in one location. Cons While the system is highly customizable this too can become stressful and burdensome. Online help tools are good but not the best solution when trying to maximizing usage. The system has its limitations like any other and could be more user friendly. The initial Onboarding should include more extensive training and not just at the beginning. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) The pervious system was clunky and not just friendly or intuitive. Review Source HL Hannah L. Director of Marketing & Fundraising Marketing and Advertising Used the software for: 2+ years ### "Best eCRM for nonprofits" July 7, 2022 4.0 It's the best eCRM option for nonprofits. Pros Easy to use automation features, the best email wysywg i've ever used. Good looking donation pages. Cons The query builder could be simplified and easier to understand. Reason for choosing Bonterra EveryAction UX and features Review Source MD Mike D. Development Director Civic & Social Organization Used the software for: 1-2 years ### "EveryAction has helped us take the next steps" June 15, 2021 4.0 Pros EveryAction is a great set of tools that has allowed us to up our game on email, segmentation, donor tracking, reporting and much more. It's intuitive and easy to use and new features are being added regularly. Ongoing opportunities to learn the tools through webinars and more are something you shoudl definitely take advantage of! Cons The events and social media match tools have never quite lived up to their promise. Integration -- with 3 months of paid support -- was okay, but not great (but that was 2 years ago for us, so can't speak as much to present day). Review Source VR Verified Reviewer Marketing & Development Health, Wellness and Fitness Used the software for: Less than 6 months ### "Progressive CRM Option for NPOs" February 10, 2022 4.0 We're just getting started, but ask me this question one year from now! :-) Pros Full integration and add-ons already built-in, easy to "turn on." The support team is very responsive and will escalate issues if need be. Help Center is very thorough as it's designed to be self-serve. Cons Not having a "cheat sheet" for matching mapping fields slowed us down with deployment. Some basic examples would be helpful! Reason for choosing Bonterra EveryAction EA seems to be trending as a leader in the 22nd Century version of digital fundraising, data management, and online communications to constituents. Clearly, that thought came true when they've been acquiring all of the other CRMs! Review Source VR Verified Reviewer Senior Digital Strategist Used the software for: 2+ years ### "Great software and great customer support." May 3, 2018 5.0 Pros I like the various tools that it offers. It gives me the ability to efficiently and expertly manage all aspects of our clients' digital program. Cons It's not the most intuitive UX. So sometimes when we're tasked with training our technologically-uninclined clients, it's not always easy to show them how to use EA. Review Source Similar Products Featured