# Page 9 | ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is ChiroFusion the right Chiropractic solution for you? Explore 589 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews --- ChiroFusion 4.7 (589) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of ChiroFusion ## Showing most helpful reviews Showing 201-225 of 589 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Laurie S. Doctor of Chiropractic Hospital & Health Care Used the software for: 2+ years ### "Great product" October 31, 2019 5.0 Pros The software has everything I need to run my office. I found it very easy to use and there are tutorials to review if I have any questions about anything. I looked at other software but everything else was far more expensive. Cons I haven’t found any cons. If you can work with ease and pick things up quickly, this shouldn’t be too difficult to learn. Review Source MP Michael P. Owner/Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not as customizable as you think, and they'll keep your money for your efforts." April 17, 2017 2.0 They have no clear idea of how to treat a customer. After paying for and spending time trying to get to know the product, I realized that it's complete lack of customization (you can't even change questions in the intake forms) left it useless to me. I found another product that, even though takes much effort to setup, provides the ability to create a system that works exactly the way I want it to. After contacting chirofusion to cancel my service and ask for a refund since I hadn't even entered a single patient into the system, was outright refused and treated rudely. AVOID AT ALL COSTS Pros Chiropractic Centered Cons Only consent forms are customizable, nothing else. You can omit questions, but you cannot edit or add new questions. Will not refund unused service Review Source Response from ChiroFusion April 20, 2017 We always strive to provide superior customer service to all of our clients, which is reflective in the majority feedback we receive from our happy clients. It's unfortunate that in this isolated incident, such efforts fell short of expectations. Being that this client had yet to use the system, as stated in his review, the assertions made are false & inaccurate. Our Online Patient Intake Forms are fully customizable as is demonstrated in the short video found on our website. We are a company who believes in fair & ethical business practices, and it is unfortunate that this review was threatened upon us as leverage for a refund of already used services. We will always stand for integrity & go above & beyond for any of our clients. MM Mitchell M. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love This Software" July 28, 2019 5.0 I have been a hold-out at getting chiropractic EMR software because none of the ones I looked at had a lower learning curve. I have been in chiropractic practice 40 years so I am still struggling with the technology but ChiroFusion has made the learning curve a lot easier by their step by step notes that follow the logical sequence we encounter in practice. Also, ChiroFusion's support team made it easy and were extremely patient with this old chiropractor. Pros It is written for the chiropractic professional by a chiropractor so has all the nuances of a chiropractic practice built in. Cons Lack of graphics but for the price, I can live without that. Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Reason for choosing ChiroFusion ChiroFusion was a whole lot easier to follow and learn. Review Source Response from ChiroFusion August 12, 2019 Hi Mitchell, Thanks for your feedback! We do pride ourselves on offering a very user friendly platform :) We're also happy to hear that our staff have made your transition easy as well. We strive to provide the absolute best customer service and support in our industry! MJ Matt J. Chiropractor Hospital & Health Care Used the software for: 6-12 months ### "Chirofusion review" November 17, 2022 5.0 Very good. Wish I had slight more control over changing the setup of certain things Pros I really like the ability to add terms into the program and save them for future use Cons The ability to change the set up of the schedule without paying a tech to do it for me Review Source KO Katella O. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great Software for the cost" February 21, 2022 5.0 Overall; ChiroFusion has been a great tool to allow our office to be paperless. Pros The implementation process was fairly easy and uncomplicated. The customer service/help desk team has been amazing both at implementation and throughout use. I also love that you can submit software suggestions and that ChiroFusion reviews them and uses the feedback for future releases. I also love using that patients can schedule their appointments online which helps free up the front desk. Cons Would like more reporting options such as patient list by insurance plan or easy to run birthday list for the month. Review Source WB Whit B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Chirofusion" October 31, 2019 5.0 Pros Easy to learn, easy to implement, training was very quick Cons Can not get to patient insurance info from billing screen Switched from [Medicfusion](https://www.capterra.com/p/84008/Medicfusion-EHR/) Medicfusion was not easy to learn Review Source DC Dennis C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "I've tried them all . . ." March 9, 2017 5.0 I've been a chiropractor for 25 years and I've tried lots of different software solutions over the years. Most times they end in aggravation. Chirofusion is easy to use and yes it probably needs to add a few features to make it perfect. It does most everything that we want. Right now I would just like to have a birthday list. I used to always send a birthday card to patients. Chirofusion is also the most affordable solution and their tech support is really fast and helpful. Pros Their tech support is great and the software is easy to use. It's affordable and the are adding features as we go along. They just added online registration for patients and that has been great. Cons Nothing that don't like, just a few things that could make using it a little faster. Review Source AA Alysha A. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "What I was looking for!" October 31, 2018 5.0 Pros ChiroFusion is straightforward and offers everything that I wanted in an EHR. I have been able to navigate the software without guidance easily and so with more training I know it will be a breeze! You can tell that this program was well thought through in its design and was created by a chiropractor. I love that the clearinghouse for my billing is attached and doesn't cost me any extra. Cons I haven't used it long enough to know what I like the least...but I can say that as a chiropractor just starting out and being the only doctor in my practice the pricing is good, but I really wish that text message reminders were included in the smaller package. I do not require the DC pro for my size practice as I am the only one even using the system and given that most people communicate via text now I feel that it should be part of every package that ChiroFusion has. Review Source Response from ChiroFusion November 4, 2018 Hi Alysha, Thank you for your feedback! We're happy to see you enjoying your experience with CF :) We do offer Live Two Way Text Reminders at a reasonable $49/month for unlimited texts. There is a cost associated with every text that is transmitted and the nominal amount we charge for texts, helps cover that cost. We do understand that starting out is a big venture, and we do offer a graduate discount to new docs! :) LR Lance R. Doctor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excited to Implement" July 23, 2022 5.0 I haven’t used out much yet but i have been doing the training and have i enjoyed out so far. Pros The organization is great to increase efficiency and reduce time spent charting. Cons It would be nice to have a package that includes all add in third party software or at least something that tells us everything that we will need to sign up for in order to have full integration Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion Price and cloud based service Review Source KM Kevin M. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing not perfect" October 31, 2019 5.0 The best part is integrated billing and ability to customize all aspects of the bill to accommodate various discounts and prepay plans Pros Ability to customize most options and integrated with a clearinghouse at no extra cost. Cons Consistent problems in the billing module with freezing or erroring out Reason for choosing ChiroFusion Neat clean look to the platform, and full clearinghouse integration Review Source SJ Stacey J. Administrator Medical Practice Used the software for: 2+ years ### "Chirofusion Software" October 31, 2019 5.0 Pros Value priced, nice templates and features for clinical notes and reports. Makes record keeping a breeze. Cons Learning curve on the billing side. Effective program but takes a little time to train users. Would benefit from more user friendly interface additions. Review Source KK Krystle K. Chiropractor Medical Practice Used the software for: 6-12 months ### "Needs work" May 23, 2018 3.0 Pros Love the interface and the processing of everything. Easy to use. In the beginning the tech support was amazing. Cons Too slow Really slow. Pulling up the billing tab takes about 2 minutes. This isn't my internet because anywhere I go it's soooooo slow. I've wasted hours waiting for pages to load. When it does it kicks me out and I need to relogin and start over. Intake forms don't integrate fully. Nothing is included for the price (text reminders, intake forms, support, POS) For a package of a month, I don't even get support. I realized for about 100 less a month I can get way more features and free tech support. Definitely, don't want to switch since I love the interface but ChiroFusion is expensive and slow. Wished there was a better way to keep track of specific adjustments. (membership discount, family etc.) Review Source ZS Zoe S. Chiropractor Used the software for: ### "Not Ready for Busy Offices" March 11, 2016 2.0 I got on board with ChiroFusion two months ago. The program seemed visually easy, and it is. It has potential, but it is not ready for busy offices. It took me a while to get it fully functioning at the office because I wanted to make it an easy transition from the program I am currently using. Throughout the learning weeks, I scheduled training sessions with support, and that went well. However, if you needed support for a specific problem that was happening at the office that day, you have to submit an email ticket and then they get back with you the next day. I was told by the owner, that as long as I had the support package, if I submitted a ticket asking for a call back, it would happen within two hours or that day. That never happened. The program is a little slow at times and buggy many times. The scheduler is incomplete and sometimes scheduled patients disappear from the screen if you accidentally move the mouse incorrectly over them. The accounting part, needs a lot of improvements, it has a lot of limitations, the financial bugs have not been worked out yet. They DO NOT offer a 1 month free trial, so I wasted $300 to realize, that this program is just not ready for a busy office. I might have stuck it out a little longer and tried to work out the bugs with them, but the customer service just was not there as promised and it was costing me $149 each month. When you are running a busy office and you need support, you do not want to wait until the next day to get it. This comment is in no way to hurt this company. This has been my experience with ChiroFusion and I hope they can get it together. As for me, this just did not come close to giving me peace of mind when it comes to what a management software is suppose to do. Review Source AJ Adam J. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Does just about everything you could ask." March 16, 2020 5.0 Our office loves it and I don't know what we'd do without it most days. Pros Super easy top work with and access from any computer on the internet. Cons Would be nice to have a separate intake and SOAP note for on staff massage therapists and physical therapists each client. They currently have to use a different software for their sessions and notes. Review Source DW Derrick W. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Cloud Software" October 6, 2020 5.0 I have used for almost 2 years, it was a scary decision at first but I'm glad we made the switch to chirofusion. Pros There is a lot to love about chirofusion, it is great to help get you organized and able to produce good complete SOAP notes. Cons I wish there were more options for deleting too much extra categories for techniques, listings, or tests. Reason for choosing ChiroFusion The price was good and the customer service was great Review Source VR Verified Reviewer Administrative Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "ChiroFusion " January 8, 2019 5.0 It does exactly what we need it to and it has really been easy to transition to this software from a different one. Pros I like that it is web based so you don’t have to download any software or do software updates and you can access it from anywhere. It is easy to learn and navigate. We are just starting to use this software in the clinic I am working in and plan on using it full time in place of a different software and so far we like it. Cons I do not have any complaints about this software it is exactly what our clinic was looking for. Review Source Response from ChiroFusion January 15, 2019 Thank you for your review! We love that you can't find one unkind word about our software! We'll take it :) JL Jim L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Good value " May 16, 2022 5.0 Great Pros Easy to use and a good value. We use it every day since 2018. Not too hard to train the staff to use. The trouble shooting videos are great. Cons Could be a little more customizable. Overall a great product. Review Source DDB Dr Danielle B. Acupuncturist Alternative Medicine Used the software for: Less than 6 months ### "I love Chirofusion" January 25, 2024 5.0 The customer support is great. I like how I received an email and phone call. Pros The dashboards visability is great. I like that it gives me a vignette. Cons I can’t say at the moment that I do not like anything. Review Source JH Joshua H. Clinic director Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent EHR" October 31, 2019 5.0 Over all happy with the products ease of use, easy to learn and apply. Pros Ease of use. Cloud based. Excellent customer service. Cons The billing platform is redundant and requires to many steps to submit claims for multiple dates of service. Reason for choosing ChiroFusion Ease of transition, ease of integration and transition to my practice. Review Source HG Howard G. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Great software!" January 4, 2022 5.0 Pros This software turned out to be my best purchase of 2021. As a sole practitioner for the past 35 years, I so appreciate the ease of transition into your chiropractic software from my previous program. My whole software management experience is now completely streamlined and has made practicing fun again. For someone not too computer savvy... patient intake, SOAP notes, electronic billing etc. have never been easier. Cons Reports can only be generated for a 60 day period - would like to see annual statistics. Review Source TT Tara T. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Great Customer Service" December 9, 2022 5.0 Pros The customer service at ChrioFusion is so helpful. Whenever I have a question about how to do something, they offer help immediately. Cons There are occasional glitches that kick me out of the program, but that's rare. Review Source CG Celina G. Chiropractor Hospital & Health Care Used the software for: 1-2 years ### "CF Review" January 3, 2022 5.0 Pros The billing portion is easy to use. Love that the help videos are easy to access and the portability to access from any computer, I can work from home. Cons Some minor features could be improved. Would like for it to integrate with TrackStat. Review Source HO Hugo O. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "New user turned loyal customer!" November 11, 2019 5.0 Pros The design layout is elegant. The user experience is amazing and the user-friendliness is great. You can tell a lot of thought and effort has been placed on developing the ChiroFusion software. My only regret is not choosing this software sooner! Cons There are certain features I wouldn't mind seeing but they are not detrimental. Alternatives considered [WonderDoc](https://www.capterra.com/p/121069/WonderDoc-Chiropractic-EHR/)[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing ChiroFusion As described above! Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) The past year has provided nothing but headache since a recent software "update" on their end. It has cost us valuable time and money dealing with the numerous downtimes and "buginess" of the software. Review Source SL Steve L. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Why did I wait?" January 9, 2020 5.0 Much faster daily documentation. Report format is more professional and presents well to attorneys and insurances. Pros Price and features. Better report format more professional. Optional research possibilities. Cons I little clumsy to learn the editing features, but good video help and I payed extra for support to work out rough spots. Reason for choosing ChiroFusion Cost and features Review Source JH Jefferson H. Chiropractor Hospital & Health Care Used the software for: Less than 6 months ### "All in one!" September 18, 2023 5.0 Pros I love that Chirofusion is an all in one system. I also love that it is web based. Cons As of right now I cannot think of a con. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.