# Page 6 | ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is ChiroFusion the right Chiropractic solution for you? Explore 589 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews --- ChiroFusion 4.7 (589) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of ChiroFusion ## Showing most helpful reviews Showing 126-150 of 589 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LD Laura D. doctor Health, Wellness and Fitness Used the software for: Less than 6 months ### "One stop shop" February 16, 2022 5.0 We have only begun using them, but so far our experience with customer service has been great and the software is very user friendly. Pros I chose this software for its integrations. We had been using 3 different systems IN ADDITION to looking up EOB's on over 6 different websites for our daily operations. This software allows me to perform all daily functions from one location. They made it easy to transition to our new software by importing our extensive patient list. And, the 6 hours of one-on-one training gave me the confidence to utilize the system right away. Cons My biggest complaint with the schedule is that when a patient cancels their appointment they do not disappear from the schedule. It would be great if they removed them from the schedule and kept a report in the background on who cancels. I would also like to see patient's names change numbers as they are checked in/out so that it is easier to follow on the schedule. Not big downfalls, but certainly things I would like to see improved. Reason for choosing ChiroFusion I liked the ability to choose a monthly contract to make sure it was a good fit for the office without locking in to long term contracts. I also chose them for their integrations. Review Source JH Janine H. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very happy with our office’s choice to switch!" November 16, 2019 5.0 Our office’s experience has been very pleasant. We have no remorse for making the switch. Pros As the office manager, a software that has the ability to keep me on task with billing and scheduling is of the utmost value. This is what I love most about ChiroFusion! The software is extremely easy to use and the training provided to help you get there is top notch. Cons If I had to express a concern it would be the inability for patients of the same family to share a common family email account. The team took this feature request to heart and hopefully it will be something we see in the future. Other than that, we are very happy! Alternatives considered [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing ChiroFusion What really helped solidify our decision was the CEO taking the time to answer all of our questions (and there were a lot!). He was very forthcoming with his answers and was extremely patient. This spoke volumes to us! Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) The previous software started giving us trouble following an update earlier this year. Review Source ML Mark L. President Hospital & Health Care Used the software for: 1-2 years ### "Easy to convert from paperwork" July 20, 2022 5.0 Great customer service. Always helpful when I have a question. Pros The ability to generate a soap or exam from a previous one without having to retype everything Cons Not being able to choose some words that I would like for the drop down menus. Reason for choosing ChiroFusion Several good ratings and the price was not overbearing. Review Source GG Grace G. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "I've already suggested this to two other offices" November 8, 2019 4.0 Thanks to Chirofusion, I'm able to easily keep track of our AR's and outstanding balances. That's very important for a small business like ours. I like that we can set up our own insurance companies instead of relying on a third party to make sure it's done correctly. Pros I like that you're able to log in anywhere in the world. I've used this in Hawaii, Cancun and California... I'm based in Oregon. I like how easy it is to use on the billing side. Very legible for all our patients Cons I don't like the autodebit portion. I don't like that I have to sit by the calendar to make sure everyone who newly signs up for autodebit services on the same day get charged or else I'll have to call and apologize for not setting them up, for instance if I'm out of town and cannot get to it even though their sign up sheet has been on my desk for almost a month. Review Source MC Mary C. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Fantastic " February 1, 2023 5.0 I highly recommend ChiroFusion to any office looking to get new software!!!! It is easy to use, and the customer service is impeccable!!!!! Pros The customer service is impeccable!!!!!! Cons There isn't anything that I don't like about this software!!!! Switched from [Ideagen Healthcare Guardian](https://www.capterra.com/p/133808/Ideagen-InPhase/) InPhase is out of business!!!! Review Source TL Tawanda L. Certified Medical Biller Hospital & Health Care Used the software for: 2+ years ### "Top Choice!" April 25, 2017 5.0 I have been a certified medical biller for more than 20 years and have owned my own billing company for the past 14 years. I have used many different billing software products over the the years and can honestly say that ChiroFusion is at the upper end of the various software we have used to bill for our chiropractic clients. The software is web-based which makes it easy for us to manage our client accounts regardless of where they are located. Many of the day-to-day billing tasks like claims generation and payment posting are automated which saves time. The integrated clearinghouse makes claims submission and tracking a breeze! There's also a good variety of reports to track the financial health of the practice. Pros Automated claim generation and payment posting. Fully integrated clearinghouse. Friendly and knowledgeable support staff. Supports both cash and insurance-based practices. Cons We manage a large volume of billing accounts. It would be nice to be able to manage all of these from one central location. Review Source CH Christopher H. Owner/Chiropractic Physician Health, Wellness and Fitness Used the software for: 1-2 years ### "The Best Chiropractic Software Out There!" October 4, 2016 5.0 As an associate chiropractor and now an owner of my own practice, I've used various EHRs in my career thus far, such as eFuturehealth, ChiroTouch and Eclipse, Practice Fusion to name a few, and Chirofusion wins by far! It has truly streamlined our billing and documentation to a perfection that is all at the doctor's fingertips, and not switching back and forth to other programs/sections within the software to get what you need. It allows the doctor(s) to reduce the need for a huge billing staff constantly motioning the clearinghouse because Chirofusion has it already integrated into their system and the software flows perfectly. Their documentation for doctors makes notes simple, accurate, affordable, and efficient. I am so glad I chose them for the foundation of my EHR and I recommend you do the same! Pros Efficient, Excellent software flow with documentation, and billing. Very customizable. Affordable. Great customer service. Cons Can very rarely be slow because its cloud/internet based. Could use more selections for the doctors to choose from in the notes taking/documentation process. Review Source Response from ChiroFusion October 8, 2016 Thank you kindly Doc! We fondly value your ongoing support and as being one of our clients that has been with us since inception. EC Edward C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy with change to software" June 20, 2020 5.0 Content. Much better than me previous software for the business. Pros User interface easier for all staff members. Cons Ala carte services dramatically increase the monthly cost which I did not feel was clearly advertised. Made a business decision based on financial expectations. Original budget to actual budget was not even close to the same after finding out the actual functions I needed verse what I thought I was going to pay for. ie- adding another schedule for provider and adding another schedule for non-provider. These two factors alone increased my monthly expense which was an unexpected curveball. Reason for choosing ChiroFusion Cost, user interface, and previous experience with the software. Review Source BT Brandon T. Owner Medical Practice Used the software for: 6-12 months ### "Chirofusion " January 5, 2022 5.0 Great! The support staff are wonder and quick to respond anytime I have a question. Pros Ease of use, set up, and flow of software. Cons Honestly no complaints it meets my office needs. Review Source ML Mark L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Good Overall choice" October 31, 2019 4.0 Overall the experience has been good. However it does get frustrating when you can add on things like online scheduling and text reminders through a 3rd party at a fraction of a cost of going through the software Pros The cost and simplicity of use are a big plus. Cons Everything is an add-on, so you have to pick and choose carefully. Otherwise the costs will very quickly increase Reason for choosing ChiroFusion Ease of use and initial cost Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I was sick of continually having to pay more for a software that I had already purchased Review Source RA Richard A. Chiropractor Medical Practice Used the software for: Less than 6 months ### "First impression " March 29, 2023 5.0 Pros Simple design and functions well. Online schedule system works great. Cons Videos for training are dry and hard to get through. Just do video call training. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) New job uses this software. Review Source JC Jodi C. Office Manager Medical Practice Used the software for: 1-2 years ### "We are LOVING this software" October 31, 2019 5.0 Overall we have been pleased with ChiroFusion Complete Practice Management software. It is a good fit for our practice, and we plan to continue using this program for many years. Pros This software is easy to use. The transition from our previous software went smoothly and it didn't take long at all to learn the ins and outs of ChiroFusion. It is logically laid out, and the customer support and training made transitioning easy. The program does everything we need it to do, and I appreciate the ability to log in from different locations to access the information when needed. Cons We chose to manually enter our patient information when transitioning, which is never an enjoyable process. Reason for choosing ChiroFusion The quality of the product, options available, and cost. Review Source GI Gina I. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "ChiroFusion" December 2, 2021 5.0 Pros Chirofusion has been easy to implement and start using. I love that it is web based and can be accessed from anywhere. The best part is we no longer have to use multiple screens, there is only one screen to navigate! Cons There are a couple of things that could make the software a little more user friendly, no software is perfect. ChiroFusion has a place to go to recommend updates and add-ons to constantly improve their software! Review Source OM Oscar M. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Easy " October 31, 2019 5.0 It has been a great experience. Everyone in our office that uses it thinks it is easy. Pros It’s easy to use and to learn how to use Cons Some features missing that I would like to have Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion Ease of use Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Didn’t like Platinum and needed something cloud based Review Source VR Verified Reviewer Strong First Certified Kettlebell Instructor Used the software for: Less than 6 months ### "I am definitely learning from this software. I appreciate the thoroughness and specificity." June 11, 2018 5.0 Pros Pros: I love that it is specific to chiropractors. It is quite detailed but does not take a lot of time to chart notes (apart from the initial exam). Cons: I do not like the way insurance is entered into the system. It can get very frustrating entering the insurance companies and it does not save your information as you go along. I have had to enter insurance information, patient information more than once. It can be very frustrating and time consuming. Cons ntering insurance information. I understand it is linked with Office Ally but I was using Practice Fusion prior to this and their method was so easy and seamless. This however, is not. Review Source Response from ChiroFusion June 14, 2018 Thank you for your feedback! We're proud to offer a product built by Chiropractors and for Chiropractors! Also, once you enter an Insurance company, they can easily be linked to any patient. You then can add patient specific insurance information. We will also take your feedback back to our developers! :) Shannon C. Doctor Of Chiropractic Used the software for: Less than 6 months ### "So far so good with using ChiroFusion! Quick customer support and setup!" May 21, 2018 5.0 Making starting up a practice much easier! Pros The software is very simple to navigate in terms of going from scheduling to documentation to billing. I like how everything can be color coded and organized to your liking! The email and text reminder system as well is super useful! Cons The only aspect of the software that is somewhat troublesome is having to jump from tab to tab to complete notes. Also, it is very difficult to go back to notes to add things in if you made a mistake! Review Source Response from ChiroFusion May 29, 2018 Hi Shannon, thanks for your feedback! We do have a pretty quick draw with our support service response time... and we're quite proud of it too ;) Our reporting module guides you from beginning to end and provides you with the opportunity to easily omit tabs/sections that are not relevant in certain reports. You do have the ability to edit a recently signed note and our reporting module supports good practices should a Doctor ever be audited. We'd like to think of ourselves as being two steps ahead at all times :) SF Stephen F. Chiropractor Used the software for: Less than 6 months ### "I have had Chirofusion for the last month and overall I can't complain. It is easy and runs smoothly" May 8, 2018 5.0 Pros The note taking and transfer to the billing is pretty seamless and easy. It makes making detailed notes easier than any software I have used in the last 6 years. There are a few outdated fields that need to be addressed, but nothing that takes a couple seconds in order to finish a note. Cons The initial training is almost useless, they just go over the training manual and videos that is offered for free, but the worst part is they show you on a demo account and not actually on your own login account to make sure it is setup correctly, which I thought was extremely unhelpful. I would be guessing they do this so that you need to call and pay for additional support later, if you don't have the full package. If you have used any EHR/EMR software before it is pretty easy to setup without the initial training. Review Source Response from ChiroFusion May 13, 2018 Hi Stephen, thank you for your feedback! We strive to keep the system user friendly and efficient. The training that we offer is designed to teach users how the system works and how to perform tasks/functions. Our on-boarding format has been in place for over 6 years and has proven to be most effective in providing a quick and smooth transition to CF. The demo account is common in many facilitator/trainee environments as it allows for user-error, testing and practice. It is designed to preserve the integrity of your personal account as well as endorse privacy compliance. The support we offer is optional and something we don't every push on clients. Once you have met our team you will agree that our service well exceeds the nominal cost. We will most definitely take your suggestions back to our team! NF Nicole F. Front Desk/Chiropractic Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "Wonderful! But I miss one thing." April 24, 2021 5.0 Fantastic! And \[SENSITIVE CONTENT HIDDEN\], our Billing Specialist, is amazing and a half. She has helped us tremendously in a short period of time. Pros Almost everything since the update has become easier, especially navigating the insurance and billing account for visits and products. I love that people can make their own appointments online. Overall it is extremely user friendly, I honestly like it better than ChiroTouch now! Cons Before the update, I could click on an appointment to add a note, change the nature of the appointment, the time, etc. Now I have to redo the entire appointment to do any of those things. I really miss that feature. Otherwise, the default insurance alert is helpful, but if a patient is cash pay, I wish there was a way to link their case to cash pay so the default reminder would go away. Review Source AS Ashley S. Chiropractic physician Medical Practice Used the software for: 1-2 years ### "Great software!" March 5, 2022 5.0 It is great! Easy to use Pros Always updating it to make it better! Everything that you need is on the system. Helps make notes easier and more efficient Cons Offices are never notified about the updates. Templates and added items should automatically transfer when adding another doctor under the same office. Review Source DRP Dr. Robert P. Chiropractic Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Good featured chiropractic EHR" October 31, 2019 5.0 Pros ChiroFusion makes it relatively straightforward and quick to write compliant exam and progress notes without a lot of customization. Cons This EHR does not do a great job of keeping track of patients medications, and supplements, particularly if you dispense supplements. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) Kareo started trying to charge outrageous fees for each individual aspect of their software. Review Source TT Tonya T. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "The best one I've used" January 5, 2022 5.0 My experience with ChiroFusion is a wonderful . Pros The software is so simple to use. The scheduling tab is clearly marked and easy to understand. I like how I can color code all my appointment options. The billing tab is straight forward ease to make changes in the billing if a mistake is made. Easy to navigate through the tabs and the screens. I also enjoy not having to call every time that I have a question due to the video library of helpful videos. Cons The one thing that I dislike about the software is being able to use the same email address for multiple family members. Review Source ST Siobhan T. Receptionist Alternative Medicine Used the software for: 6-12 months ### "Great program " April 26, 2023 5.0 So far i find it great and easy to use Pros I foundnit easy to learn and fing my way around the program Cons Nothing! Maybe the colums easier to select times for each doctor Switched from [Clinic Pro Chiropractic](https://www.capterra.com/p/27269/Clinic-Pro-Chiropractic/) Not happy with not updating software Review Source Joel C. Owner Alternative Medicine Used the software for: Less than 6 months ### "Chirofusion needs help." August 9, 2018 4.0 Pros The look of the overall program is good. Cons Slow, slow, slow, slow, slow. We have 200MB service and it has to think for several seconds for every keystroke. Sometimes it even stops working all together. Really pathetic. Confusing steps to get things done quickly. Should autosave. Having to press save or all your work just disappears is asinine. No way to customize most of the drop down menus. The approved charges and signing notes procedures are totally unnecessary and should be streamlined. Review Source Response from ChiroFusion September 20, 2018 Hi Joel, we're sorry to hear of your experience thus far. Our app and data are hosted on the highest tier Microsoft Azure servers which guarantee optimal speed and performance. Our average page load time is 1.8 seconds. Your issue is isolated and likely related to hardware or an issue with your ISP. Should you want to add support to your account we'd be happy to help provide assistance and diagnose your issue. TC Tim C. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "ChiroFusion" October 31, 2019 4.0 It would be nice to have more control over the online scheduling. I tried it, but could not make it work in my office environment. Also, it would be nice to have a billing report by insurance company that would break down payments by CPT code. Pros It is easy to document daily notes after setting up the initial examination. Cons The inability for a patient to enter their own subjective information. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion price Review Source KC Karen C. Billing Specialist Medical Practice Used the software for: 1-2 years ### "Excellent Billing Software" November 1, 2019 5.0 I have increased our overall income from insurance billing using this software and decreased the amount of time spent submitting bills by having everything I need in one place. Pros The support and training I receive online. The staff is always prompt and courteous when I need support or have questions. The training videos cover every aspect of the software, support is only needed when insurance companies make changes or patients do not update us with there billing information. Cons I would like some additional options for running reports, such as separating the UAC report from the Patient Aging Report. Reason for choosing ChiroFusion My provider researched different providers and chose ChiroFusion Complete Practice Management. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.