# Page 4 | ChiroFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ChiroFusion the right Chiropractic solution for you? Explore 589 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews --- ChiroFusion 4.7 (589) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of ChiroFusion ## Showing most helpful reviews Showing 76-100 of 589 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Samantha M. CEO Medical Practice Used the software for: Less than 6 months ### "Made for Chiropractors " January 15, 2023 5.0 Overall Chirofusion has show their competitors (Jane, Chirotouch, etc) that there is the middle ground of being user friendly and very thorough for documentation Pros I truly enjoy that this is a “made for” chiropractic software. It holds many key features both an insurance and cash practice need. Scheduling is a breeze including blocking out any times/days. Cons The software is dated to the older population of chiropractors. Very textbook which works well with insurances and audits but fails to have documentation for other demographics such as pediatrics and prenatal Reason for choosing ChiroFusion Features and easy to use Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Easy to use for billing Review Source JL Jon L. owner Used the software for: Less than 6 months ### "this was overall one of the worst decisions we ever made. there is a reason there is not a free demo" October 17, 2017 2.0 None Cons It was very cumbersome and lengthy to use. They makes you think you are getting everything included. They take your money, and then find out nothing is included. We quickly found out that this is not going to work (in less than a week) we contacted the customer rep and he was very unpleasant to work with and we did not get a dime refunded. I think it was about $ we were out for having access to their software for 6 days and never using it for a single patient, and using only one training. We have a Chiropractic assistant that has used Chirofusion and one other software company. She was completely blown away at how inferior this product is in so many ways to her other software experiences, and it took over twice as long for input and notes. My advise is stay away from Chirofusion. There is a reason there is not a free trial. It takes way to long to enter in SOAP notes and to enter patient data. They make it sound like it is no problem transfering patient data, just send it to them and they will take care of it. Once you pay for the software to start, then they let you know what they charge to do this and that most practices do all of the transferring of data themselves. We used it for less than a week and realized it is a waste of time and money, and of course they will not refund a dime. Review Source Response from ChiroFusion January 8, 2018 Hi Jon, sorry to hear of your experience. We are very candid about our refund policy and once you activate your account & partake in training this portion is non-refundable as we have incurred expenses by this time. The great news is that ChiroFusion is a fraction of what other softwares cost and you are free to cancel at any time. The majority of clients who come to ChiroFusion stay with us as they are most content with our software and this is easily portrayed in the reviews we receive. We're sorry that we were not a fit for your specific needs in your office and at the very minimum you were in it for a couple hundred dollars for the services and hours of training we did provide to you and your staff. Wishing the best on your EHR search! CM Cheryl M. Office Manager/ Receptionist Medical Practice Used the software for: 2+ years ### "Sadler Chiropractic Review of ChiroFusion" January 10, 2023 5.0 My overall experience has been great. Pros I like the dashboard and the information it supplies, especiall the notifications, it makes it easier to remebmer to go back and check on rejected claims or things that need posting. I like the ease of entering in and scheduling patients, easy to chart notes and bill insurance. I like how customer service reponds to any issues that may arise promptly. Cons The only con I have is that I seem to have problems from time to time when going back and refiling a claim it is hard to find or takes it a while to show up in billing. Review Source Joseph K. A. Chiropractic Orthopedist Health, Wellness and Fitness Used the software for: 1-2 years ### "We switched" January 4, 2022 5.0 Pros We left another company after 27 years to move to ChiroFusion software. It has made all office work streamlined and manageable. Most importantly the ChiroFusion support team is first rate and always get you back on track... Always correct "rookie" mistakes. We highly recommend this EHR and office software. . Cons Needed features require time to get through Review Source JW Jessica W. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Best EHR available! " March 25, 2021 5.0 They have been absolutely amazing to work with, truly couldn't ask for anything better. The initial contact was with the \[SENSITIVE CONTENT HIDDEN\] himself, which to me speaks volumes for the company. He answered all the questions we had, which was a lot. Once we made the decision to switch, it's been all hands on deck from them getting us set up, building the system and the training sessions were amazing. The doc in our office has never had to do electronic documentation or billing so this was a complete overhaul for him. The training was so thorough that he picked it up right away and he's doing amazing. Cannot stress enough that this is the most amazing system ever! Pros This is by far the most user-friendly system I have ever worked on. I have gone through 4 EHR upgrades with different offices and this one is hands down the absolute best. No comparison. Cons Nothing yet. Everything is very user-friendly and built in a way that makes sense. Reason for choosing ChiroFusion This system is actually built for a chiropractors office, it is the most common sense, user-friendly system I have ever worked on. I had heard horror stories about Chirotouch so after my demo, I sat with someone at another local chiropractor's office and watched their flow. In all honesty, it was the most cumbersome system I have seen. So many little quirks that you have to work with on a daily basis and on top of that the customer service is awful and doesn't get back to you for days. Not acceptable in a healthcare office. Review Source LK Liz K. Office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Best EMR for A Chiropractic Office " July 2, 2023 5.0 Pros The ease of sending out claims and also forwarding records and ledgers over with such is the best function! Cons To be honest I have yet to find something I don’t like about this software. Review Source MP Michael P. Chiropractor Hospital & Health Care Used the software for: 6-12 months ### "Loaded with great features. Easy to learn and use. " July 27, 2016 5.0 I run a high volume practice that includes 8 staff members. I've gone through my fair share of practice management software during my 19 year career and have found ChiroFusion to be in a class of its own. The software's interface is easy on the eyes and extremely user-friendly. We were up and running in about two hours with no setup required on our end. The system is able to efficiently manage our scheduling needs and includes email and text reminders which have really helped to reduce no-shows in the office. Documenting visits is quick and easy and requires a minimum number of clicks. I'm impressed with the quality of the notes considering it takes me less than a minute to document a visit. Submitting and tracking electronic claims to the clearinghouse is quick and easy. Their support staff is awesome and always go the extra mile to help us when we need it, even at nights and on weekends. This company clearly understands the value of great customer service!! Pros I like the ability to see all pertinent patient info in one screen. Appointment reminders are nice. It's cloud based so there's no software to install or update and I can access my practice from anywhere I have an internet connection - even using my iPhone. Friendly, knowledgeable and responsive support staff. The price can't be beat. Cons Posting payments manually does take time. I definitely recommend signing up for ERAs which will eliminate having to manually post payments and will automate the entire process. Definitely a time saver for high volume practices, or practices with limited staff resources. Review Source Response from ChiroFusion October 8, 2016 Thanks Doc! The auto-posting payments was of importance to us! Saving your office time & money is a primary focal point for our team and we're always looking for new ways to help make it happen. AT Amy T. Office Manager Medical Practice Used the software for: 2+ years ### "Great EHR/EMR software with user friendly features" November 4, 2019 5.0 We like the ease of use of the software, tutorials are thorough and detailed. Pros Our office appreciates the ease of use regarding scheduler to immediate SOAP note functionality. Also e-claims and reporting is understandable. Cons Wish there were one-time comment sections for use on SOAP/Exams for commenting on one time episode that would reset for subsequent visits. Also would like virtual "sticky note" on Patient accounting (billing side of software) for staff notes on patients (ie: patient copay is $\_, or Deductible is not met - collect for todays visit). Reason for choosing ChiroFusion ChiroFusion offered the top items we were looking for in an EHR software - Ease of Use, E-Claims, Online Scheduling, Multiple doctor/Staff use, Cloud based software. Review Source Heather D. CNA Medical Practice Used the software for: 1-2 years ### "Overall Great System" November 27, 2018 5.0 Pros Use this software daily, works good does freeze and reset itself quite often. However there are numerous features available. So, for the money the sytem is great! Cons How the system freezes almost daily and resets itself in the middle of a task. Review Source Response from ChiroFusion December 2, 2018 Hi Heather! Thanks for your feedback! We're glad that you're enjoying your experience thus far :) In regards to the freezing issue you are experiencing... Our server health and performance is of utmost importance to us as we host to thousands of users daily. We have a dedicated team that monitors server performance with no reported issues and an average page loading time of 1.9 seconds. The issue you are experiencing could be due to other factors such as internet connectivity or hardware. With that said, our support team is happy to help investigate and diagnose such issues and we will reach out this week to provide you with more information. MS Myron S. Owner/Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Easy to Use" December 9, 2022 5.0 We have worked with ChiroFusion for over 5 years and have always appreciated their quick responses to any problem or question we have. Would highly recommend for any Chiropractic practice. Pros It's very easy to use and there is a solve for most any way that we're looking to customize the program for our practice. Cons We haven't found anything that wasn't able to be solved at this point and time. Review Source AW April W. Doctor and owner Medical Practice Used the software for: 1-2 years ### "Doctor review " November 8, 2022 5.0 Pros Super easy to use, train staff on and the billing and claims management is extremely helpful and easy to use. Cons I wish when you schedule an event onto the schedule it isn’t white - blocks. Pefer color. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Jane didn’t offer sone of the key features I needed to manage claims and account’s receivables Review Source BC Brandon C. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review " April 24, 2023 5.0 Useful and simple. I watched the videos and talked to a chat box person about some random things but it worked well. Pros I think it's pretty self explanatory when it comes to setting up the office and scheduling. Cons There's noone to call for customer service. It's all in a chat box. I thought we were past this as a society. Reason for choosing ChiroFusion Cause. Review Source SB Sue B. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Still happy 3 years later" January 3, 2022 5.0 Happy, have no plans to switch Pros I like all the features such as text reminders, emailed/online intake forms and physitrack. The credit card system is nice to save cards on file. They are regularly updating with new features and the customer service is excellent. They are always quick to respond. It's easy to take quick SOAP notes once a patient is established. Cons Unfortunately if you have several doctors the appointment calendar doesn't work well, the staff is unable to look at just one provider's calendar at a time so you cannot read the names of patients as everything gets condensed. At one point we had 3 providers and it made the calendar really hard to use. The billing system is sometimes more difficult to use and I'm not a big fan of how the statements print. Review Source KH Kristen H. Office Manager Medical Practice Used the software for: Less than 6 months ### "Unity Chiropractic Review " January 27, 2020 5.0 Our overall experience with chirofusion has been phenomenal! Our agent was \[SENSITIVE CONTENT HIDDEN\]. He was with us every step of the way when we signed up. He was able to answer all of our questions immediately and got us set up with the team that can answer questions if we can’t find it in the help tab. Everyone is always extremely nice! Pros It’s very easy to navigate. When we signed on with chirofusion we were opening! We didn’t have time to learn a software but I was able to quickly pick up on it. It stores ALOT of information about patients, the setup alone is probably my favorite. I’ve used many chiro softwares and this one has, by far, been my most favorite. It’s very organized. Cons The only thing I would change, and this is me comparing to other softwares I’ve used, is the check in and check out process. I believe when we check someone in, it should throw their name into a separate column and when we check them out, it’ll disappear from that column. It helps us to know who all is still in the office. I see the abbreviations but it’s so hard to get use to those. Reason for choosing ChiroFusion In my personal experience, I’ve used both chiroTouch and eclipse. With eclipse, all paperwork and personal info has to be manually entered so we were spending a lot of time on the Computer with notes. With ChiroTouch, it was pretty great accept we always had server issues. My most favorite thing ever about Chirofusion is that it’s cloud based and you can even sign in on your phone. Me being the office manager, I always have calls coming to my phone 24/7. I’m on the software daily scheduling even when we aren’t open. Review Source JP Justin P. Chiropractor Used the software for: Less than 6 months ### "After a month, I am really enjoying the documentation part of the software." January 23, 2018 5.0 Pros I love how easy and quick it is to complete soap notes. I really enjoy the save draft feature to remind me of what notes I still need to work on. The schedule will also display which soap notes have been completed, also reminding me which notes are complete and incomplete. I like how exams and soap notes are customizable. My favorite part of all is the cloud based software, Mac and Windows friendly, and all your files are accessible on any device with internet connection. Cons The schedule is not customizable when it comes to time intervals, which means the intervals are set at 10 minutes making it difficult for staff to schedule appointments quickly. When scheduling a new patient, you must enter too much information before actually getting that patient onto the schedule. The billing tab is difficult to navigate. There is no section for "nickname", rather than just first and last name (even middle and suffix would be nice because we have several Sr./Jr. type patients). We often work remotely, so a mobile app is becoming necessary in today's day and age. We currently have to use a different software for scheduling because it is too difficult to use the CF scheduler on a mobile device. This creates more work later on because all of the patients have to then be transferred to the Chirofusion schedule before they arrive. Review Source Response from ChiroFusion February 6, 2018 Hi Justin, thank you for taking the time to give us your feedback! Regarding the scheduler & increments customization... You spoke & we listened! This feature goes live tomorrow morning along with a few other scheduling items we have coming down the pipeline. We value your feedback & want to ensure that all our clients and happy & feel valued :) SF Sean F. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not all that" October 6, 2016 2.0 This product initially looks great but once you get in it is slow in the cloud based system. It often needs to be refreshed. There is way to many clicks to get from one page to another. It's hard to see the big picture (calendar) for a particular patient and the reports are incomplete and inaccurate. The financial side of it is a pain in the rear and I am just a private pay office. It's clunky at best and even when on the phone with them and they are going through it with me, often times they are lost and refreshing to figure out why something in particular might not be working. Also, the text reminders still get sent out even when you cancel or reschedule an appointment. It's also quite a bit more than $99. Better to find something else than waste time on this product. Pros How it looks and its initial simplicity of the SOAP Cons Very clunky. Often needs to be refreshed. Poor and inaccurate reports. Too many clicks. Having to hop from one screen to another to enter financial data and the system crashing. Text reminders still get sent if you cancel or reschedule and appointment. Cant see the big picture on the calendar for future visits. Costs way more than $99 a month and requires a lot of your time. Review Source Response from ChiroFusion October 8, 2016 We're sorry to hear of your unsatisfactory experience, as this is not the norm with our clients. We offer several hours of free training to all clients and it appears that you've only taken advantage of a 40 min. session. Client satisfaction is of utmost importance to us and we were unaware of such an opportunity in your most recent feedback indicating you were doing well and didn't require any assistance. We pride ourselves on being a transparent company and our pricing of only $99/month is clearly stated on our website with no hidden, or additional fees. Please note, text reminders may still transmit on appointments canceled last min. When it comes to server reliability, we boast a 1.3 second page loading time with no incidences of interruption even from high volume offices. A poor internet connection can affect any web browsing experience. We'd like the opportunity to change your experience & we'll happily contact you first thing Monday morning. JH Jennifer H. doctor/owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use, once you get the hang of it" July 24, 2019 5.0 The training is great. The implementation team is very good. They are great at answering your questions. I would like more manuals and less videos (but that's just me) Pros I like the intuitiveness of the software, it all goes left to right, save at every interval. SOAP notes are easy to produce following the initial visit Cons Toggling between scheduling and documentation/billing could be a bit more seamless. It's irritating to put a new patient in the schedule and by the time you've entered all the required info, you've forgotten what time and date you were putting them on the schedule for. Alternatives considered [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing ChiroFusion chirofusion seemed more intuitive and easier to learn. Chirospring is very app-y. Lots of different buttons and bright colors, but seemed like it was going to be a pain to learn Switched from [EZBIS](https://www.capterra.com/p/27270/EZBIS/) EzBis is super expensive... and not that great. The software was glitchy when updates were pushed and it required a server/networking that chirofusion doesn't require. Review Source Response from ChiroFusion August 12, 2019 Hi Jennifer! Thanks for your feedback! We love to hear that our implementation staff are providing great training and it's what we strive for! We do have the scheduler feature that allows access to scheduler from any screen. We will be sure to reach out and one of our staff will ensure you are getting the most of this feature! CC Christopher C. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Glitches" October 31, 2019 3.0 My reports are well organized as are my notes. Pros The notes and reports are outstanding. The printed version of them is easy to read and very thorough. Cons I am unable to use the same CPT code twice in the same date of service. For example the L3020 cannot be used as a right and then a left. This when I enter it in through the SOAP notes interface. Some CPT codes are not available, for example I supply TIPs for canes for certain patients. It would be nice to be able to add that CPT code into the system. So maybe some customization on my end would be nice. Also, when doing appontment reminders via email you cannot use the same email address for a spouse or child. Often in a household one person is designated as the home care coordinator and he or she handles all dr apointments. That individual should be able to get all email reminders for family members. Reason for choosing ChiroFusion NA Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) Recommendation by a friend Review Source LM Lance M. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Chiro Software At Its Best" October 31, 2019 5.0 So far, I don't ever plan on switching to a different provider. I've used about 3 other software systems, and this is by far the best! Pros I love the ease of use! It's so simple and intuitive to use that I am confident when I hire employees I won't spend more than maybe a day teaching them the ins and outs. The accessibility is also amazing. It's great being able to access your schedule from your phone when you're out and about! Cons There are times when the billing side of the software freezes up and becomes unresponsive, but generally this issue gets resolved within minutes. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing ChiroFusion Price was great, it was much more user friendly and intuitive, and I loved the cloud based option. The scheduler, EHR, and billing all in one is amazing! Review Source NW Nathan W. Associate Chiropractor Medical Practice Used the software for: 1-2 years ### "Good product and easy to use" January 6, 2022 5.0 Pros It is easy to use for the daily record keeping of the patient in the software. I love that Chirofusion is always asking for input to continue to make it better. And the customer service side is ALWAYS quick to call and help Cons There needs to be a few more options in the EXAM options list, and the ability to add additional outcome assessments for easier and quicker documentation. Review Source DR Donald R. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent Software @ an Affordable Rate!" January 3, 2022 5.0 Pros Very easy to use software. The training made the transition seamless. They have video training in the help section if you need a refresher. If you have a new employee, they can go through a step-by-step process to learn the software. Cons If you want phone support, you have to pay extra for the support. Reason for choosing ChiroFusion Cost. Review Source RH Rachel H. Receptionist Medical Practice Used the software for: 1-2 years ### "Chirofusion Review" March 1, 2023 5.0 My overall experience with Chirofusion is good. It has many functions that I will use between each patient and the layout of the overall program is very user friendly. Pros I like how user friendly it is to use between each patient and how organized it is between each tab. Cons What I do not like about this software is if we have longer practice hours and there is only a certain time limit that we can use for patients. Switched from [Chiro8000](https://www.capterra.com/p/80873/Chiro8000/) Better application use Review Source ET Eric T. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: Less than 6 months ### "New Practice, Same EHR" April 3, 2024 5.0 Pros I used ChiroFusion at a previous employer and loved the ease of scheduling, billing, and documentation. Since starting my own practice I chose to remain with ChiroFusion and the implementation went perfectly. Cons Without the help and training videos, the use of the program is not particularly intuitive. Thankfully the mandatory training sessions make that easier. Review Source Response from ChiroFusion April 9, 2024 Eric, Thank you so much for taking the time to share your experience with ChiroFusion! We're thrilled to hear that you found our platform easy to use and that the transition to using it in your own practice went smoothly. Providing seamless scheduling, billing, and documentation solutions is at the core of what we do, and we're glad to have been able to support you in both your previous employment and now in your own practice. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed in your practice. TJ TRISHA J. Billing manager Medical Practice Used the software for: 1-2 years ### "Chirofusion creates a well rounded and easier to use practice management program" January 15, 2020 5.0 Pros This software has a built in area to receive electronic EOBs. Our old software did not have this and I must say it's a really nice feature. Usually the billing side of practice management software gets a bit neglected as most software companies look to sell more to the doctor than they do the staff. Chirofusion has a decent billing platform. Cons It can be really difficult to figure out what information pulls from what location, for example filling out 1500 forms. Some companies want prior authorization dates listed on the 1500 form while some do not, figuring out where to put some specific info so the form populates correctly can be frustrating. Reason for choosing ChiroFusion Number one reason, Chirofusion looked simpler and more intuitive to use. Second, the price point was where we wanted to be. Review Source Dr. Danielle F. Author, educator, professional speaker Used the software for: Less than 6 months ### "Easy and intuitive to learn, friendly support. Overall great system." January 5, 2018 5.0 Eased the load on my office staff to enable me to bring in another provider without the need for additional staff. Pros Saves me time in billing and optimizes efficiency in tracking prior authorizations. Easy to use and intuitive to learn. Cons I didn't know that each provider was a separate charge. And also didn't know that there would be such a lag time between each training session \[due to scheduling on ChiroFusion's part\] in order to get fully integrated. Review Source Response from ChiroFusion January 8, 2018 Hi Danielle, thank you for your feedback. Our subscription license is per provider which is how most software licenses work. In regards to our turn around time, this is something we take great pride in. I see that you signed up during the holidays and in accordance observing National Holidays and providing our staff with a great work/life balance, you received the quickest turn around possible. You signed up on 12/22/2017 & we contacted you the same day to schedule your activation. We heard back from you within 24 hours & promptly replied to get you scheduled. You requested either Tues Dec 26, or Thurs Dec 28th & we promptly scheduled you for your activation on the day you requested of Dec 28th & also provided your first training session on Jan 4th. With all things considered, we're actually quite proud of our turn around time :) Our track record is usually 24 hours. We're sorry if we didn't meet your service expectations during this holiday period. Talk to a Capterra advisor for free and get results within 15 minutes.